2002 Chevrolet Suburban Owner Satisfaction

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Handles easily & well. Does not always accelerate as well as I would like. Transmission computer has never been quite right since it was replaced."

MIKE P., CA (2002 Chevrolet Suburban)

"Handles well"

Anonymous, MN (2002 Chevrolet Suburban)

"The acceleration is excellent for such a large vehicle. Handling is good; it's not a sports car of course."

STEPHEN B., TX (2002 Chevrolet Suburban)

"Pulls 10000 pound camper without problem."

Anonymous, TX (2002 Chevrolet Suburban)

"Has excellent acceleration and handling."

Anonymous, TX (2002 Chevrolet Suburban)

"Handling remains very good, engine is sweet, dependable. plenty powerful for a xxxxx like me."

Anonymous, WI (2002 Chevrolet Suburban)

"It is 16 years old and still pulls my camping trailer with no effort"

Anonymous, CO (2002 Chevrolet Suburban)

"DRIVES, acceleration and handling is good as expected and size of cabin makes it great to make long trips."

C S., FL (2002 Chevrolet Suburban)

"Runs good handles good rides fair."

Anonymous, FL (2002 Chevrolet Suburban)

"The Suburban can get up and go as needed, even when fully loaded and always handles well."

Susan S., MS (2002 Chevrolet Suburban)

"Had problem with engine RPM sensor failing causing sudden engine shut-off while driving. Very dangerous. This was a recall for 8.0 ltr V8 engines but GM said it did not apply to my serial # and would not replace. I had to pay for repair."

Anonymous, NJ (2002 Chevrolet Suburban)

"This is a great vehicle for long trips. Plenty of room for luggage and gifts for family. Very smooth ride on the freeway making it easy for my wife to sleep while I drive. If we are visiting family there is plenty of room for everyone in one car. Great acceleration even with 150000+ miles. Suspension still in good shape so handling hasn't diminished too much."

Greer O., TX (2002 Chevrolet Suburban)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Very comfortable. Cools & heats well. Engine is quite. Provides the space we need."

MIKE P., CA (2002 Chevrolet Suburban)

"leather seats electric and comfortable"

DEBORAH F., LA (2002 Chevrolet Suburban)

"The all around comfort is good, seats are comfortable, ride is comfortable, not too noisy. The AC is very powerful."

STEPHEN B., TX (2002 Chevrolet Suburban)

"I like riding up high, like in a truck. I feel very safe in this old car because its so big. The seats are still very comfortable, the cabin noise is very acceptable and the ride is still comfortable."

Bob M., MO (2002 Chevrolet Suburban)

"Very comfortable seating with plenty of leg room."

Anonymous, TX (2002 Chevrolet Suburban)

"great seats"

David A., SC (2002 Chevrolet Suburban)

"comfortable leather seats with electric adjustments"

Anonymous, CT (2002 Chevrolet Suburban)

"Front seats still super comfortable with all adjustments functional . Mid seats good. Back bench seat is acceptable. All seats are leather and in good condition.Noise acceptable level to allow conversation. Heat, A/C, ventilation excellent front & back. Rides like a large sedan."

Anonymous, WI (2002 Chevrolet Suburban)

"Seats are comfortable, not great but good---Noise level is good---Ride is as expected, good."

C S., FL (2002 Chevrolet Suburban)

"Very comfortable for long trips even after nearly 200K miles."

George W., AR (2002 Chevrolet Suburban)

"The Suburban is a great, comfortable ride for when you need hauling capacity or to carry more people than a sedan can handle. The seats are cushy and comfortable for long trips."

Susan S., MS (2002 Chevrolet Suburban)

"The drivers seat at least is very comfortable and the seat heaters are great!"

Sara H., VA (2002 Chevrolet Suburban)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"it has the 4 captian seats and that is what I wanted low milage"

GREG B., MN (2002 Chevrolet Suburban)

"Great Buy, got good price, Comfortable on road for all seats"

GEORGE D., SC (2002 Chevrolet Suburban)

"Well maintained since new this car is still going strong and I have no plan to sell it. It is a wonderful truck that is much better than what they make now."

George W., AR (2002 Chevrolet Suburban)

Styling

How it looks inside and out

What Owners Say

"I always like this model year of the Suburban. My family grew, giving me a reason to purchase this large vehicle."

KEVIN B., MA (2002 Chevrolet Suburban)

"seats fold down flat, and rear seat pops out"

DEBORAH F., LA (2002 Chevrolet Suburban)

"The vehicle is awesone looking and is super comfortable. Because it is 4 wheel drive and 3/4 ton, it drives a bit rougher but is still a comfortable ride."

Anonymous, TX (2002 Chevrolet Suburban)

"I like the way it is laid out. Easy to get in/out, all controls are within reach and are in front of you."

SCOTT E., CA (2002 Chevrolet Suburban)

"Suburban styling not changed much over years. Owned 1 in 1982. Great Room in back with seats reclined, Can carry 4'x8' plywood panel"

GEORGE D., SC (2002 Chevrolet Suburban)

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