This Texas-size wagon becomes your home-on-wheels on a long cross country trip. Ride, handling and braking are much improved over its truck-like predecessor. The Suburban seats eight comfortably with room for their luggage. Parking is still awkward and fuel economy is not great.
Alerts
There are 5 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Handles easily & well. Does not always accelerate as well as I would like. Transmission computer has never been quite right since it was replaced."

MIKE P., CA (2002 Chevrolet Suburban)

"Handles well"

Anonymous, MN (2002 Chevrolet Suburban)

"The acceleration is excellent for such a large vehicle. Handling is good; it's not a sports car of course."

STEPHEN B., TX (2002 Chevrolet Suburban)

"Pulls 10000 pound camper without problem."

Anonymous, TX (2002 Chevrolet Suburban)

"Has excellent acceleration and handling."

Anonymous, TX (2002 Chevrolet Suburban)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Very comfortable. Cools & heats well. Engine is quite. Provides the space we need."

MIKE P., CA (2002 Chevrolet Suburban)

"leather seats electric and comfortable"

DEBORAH F., LA (2002 Chevrolet Suburban)

"The all around comfort is good, seats are comfortable, ride is comfortable, not too noisy. The AC is very powerful."

STEPHEN B., TX (2002 Chevrolet Suburban)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"it has the 4 captian seats and that is what I wanted low milage"

GREG B., MN (2002 Chevrolet Suburban)

"Great Buy, got good price, Comfortable on road for all seats"

GEORGE D., SC (2002 Chevrolet Suburban)

Styling

How it looks inside and out

What Owners Say

"I always like this model year of the Suburban. My family grew, giving me a reason to purchase this large vehicle."

KEVIN B., MA (2002 Chevrolet Suburban)

"seats fold down flat, and rear seat pops out"

DEBORAH F., LA (2002 Chevrolet Suburban)

"The vehicle is awesone looking and is super comfortable. Because it is 4 wheel drive and 3/4 ton, it drives a bit rougher but is still a comfortable ride."

Anonymous, TX (2002 Chevrolet Suburban)

"I like the way it is laid out. Easy to get in/out, all controls are within reach and are in front of you."

SCOTT E., CA (2002 Chevrolet Suburban)

"Suburban styling not changed much over years. Owned 1 in 1982. Great Room in back with seats reclined, Can carry 4'x8' plywood panel"

GEORGE D., SC (2002 Chevrolet Suburban)
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