Product Reviews

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The Suburban is a huge, old-fashioned, truck-based SUV, the quintessential family truckster for large families who live beyond the suburbs. What sets it apart from other SUVs is that it provides three rows of seats -- for carrying up to seven, eight, or even nine people -- yet still retains generous cargo space, along with a hefty towing capacity.
Alerts
There are 4 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags standard 2000-2002, available 2006, standard from 2010. ESC available from 2003, standard from 2006. Head protection air bags available in 2007, standard from 2008.
Road Test

The Suburban is a huge, old-fashioned, truck-based SUV, the quintessential family truckster for large families who live beyond the suburbs. What sets it apart from other SUVs is that it provides three rows of seats -- for carrying up to seven, eight, or even nine people -- yet still retains generous cargo space, along with a hefty towing capacity. Add a luxurious and quiet interior and the added traction of four-wheel drive and you get a uniquely capable vehicle.

Based on the frame of the full-sized Chevrolet Silverado pickup, the Suburban -- and its GMC Yukon XL twin -- is one of the last few SUVs with real truck capabilities in a world where nearly every other SUV has adopted carlike unit-body structures. Despite the Suburban's major updates for 2015, it still delivers a relatively truck-like driving experience and fuel economy compared to better handling car-based SUVs. Then again, none of those "crossovers" can match the Suburban's combination of talents.

Seating
3 front, 3 rear, 3 third
Drive Wheels
4WD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 5.3-liter V8 (355 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Chevrolet Suburban owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“The backup camera image is washed out at night. It basically does not work at night. Also the camera location means it collect a lot of dirt/dust and bubbles of water making it again worthless”

Michael C., VA (2016 Chevrolet Suburban LTZ 5.3-L V8)
Display screen goes blank

“would be driving and the center console would go blank. The nav. screen to the dvd player. the ac and fan would still be working”

Joel D., CO (2016 Chevrolet Suburban LTZ 5.3-L V8)

“I searched on line and found other people had the same problem, especially when they plugged in a music device to the USB so I don't do that and I haven't had that problem again”

Lisa J., WA (2016 Chevrolet Suburban LTZ 5.3-L V8)
In-dash navigation system (GPS)

“Antenna failure which caused lose of link to GPS satellites”

Michael D., FL (2016 Chevrolet Suburban LTZ 5.3-L V8)

“Requires repeated entries for system to recognize voice commands - if at all. Data base is often incorrect for POIs. Multiple confirmations are required - very distracting. Final confirmation requires removing eyes from road to make an on-screen entry. NO COMPARISON to Android/Google Car Play or Apple Auto, both of which are far superior”

George O., CT (2016 Chevrolet Suburban LT 5.3-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

“water leaking front passenger side of roof by overhead console”

Anonymous, PA (2016 Chevrolet Suburban LT 5.3-L V8)

“Water dripping from visor. Leak was fixed by dealer by sealing Satellite antenna”

Lisa J., WA (2016 Chevrolet Suburban LTZ 5.3-L V8)
Squeaks or rattles

“Every Chevrolet we have ever owned with the exception of our Corvette has had a rattle in the driver back seat door!”

Anonymous, TX (2016 Chevrolet Suburban LTZ 5.3-L V8)

“Bought new. In dealership for repair 4 times. Replaced catalytic converter & exhaust system. Noise still persists”

Laurie M., MI (2016 Chevrolet Suburban LTZ 5.3-L V8)

“Random noise in the dash board. Sounds like windshield was cracking. First fixed with "pins" that didn't work. Second fixed with a metal plate which fixed that problem, but now the lower half of the dash rattles like a 10 year old car. Others online had a similar issue”

Anonymous, NJ (2016 Chevrolet Suburban LT 5.3-L V8)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“Compressor gave out on a vacation trip and it was very stressful because it was very hot and whole family in car”

Anonymous, AZ (2016 Chevrolet Suburban LTZ 5.3-L V8)

“The compressor was making a small roaring noise and had to be replaced”

Donald C., SC (2016 Chevrolet Suburban LTZ 5.3-L V8)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Interior lights

“Rear cargo lights have not worked from beginning and I have left vehicle at dealer to fix during oil changes and it has t been fixed”

Anonymous, AZ (2016 Chevrolet Suburban LTZ 5.3-L V8)
Warning lights

“side are bag warning light, was a recall and was fixed”

Joel D., CO (2016 Chevrolet Suburban LTZ 5.3-L V8)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Wheel balance

“vibration,noise during acceleration and deceleration”

Anonymous, NY (2016 Chevrolet Suburban LT 5.3-L V8)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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