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2019
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Chrysler Pacifica

EPA MPG: 22 mpg
RECALL ALERT:
There are 9 recalls on this vehicle. Learn More.
View of 2019 Chrysler Pacifica Front 3/4, facing to the left view of 2019 Chrysler Pacifica
Rear 3/4, facing to the right view of 2019 Chrysler Pacifica Side Profile, facing to left view of 2019 Chrysler Pacifica
Front (full) view of 2019 Chrysler Pacifica Rear (full) view of 2019 Chrysler Pacifica
Front 3/4, facing to the right view of 2019 Chrysler Pacifica Drivers Dash view of 2019 Chrysler Pacifica

Reliability

Overall Reliability

The 2019 Pacifica is less reliable than other cars from the same model year.

The 2019 Chrysler Pacifica has been recalled 9 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
See all 2019 Potential Trouble Spots

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Chrysler Pacifica owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

""The Start/Stop system quit again, probably due to a failed relay. Not a big deal""

Anonymous A., PA (2019 Chrysler Pacifica Touring-L Plus 3.6-L V6)

"The auxiliary battery has been a problem from the beginning. It will not charge after about 6 months (on warranty) and we have paid to replaced once. It is currently not working."

Anonymous, OH (2019 Chrysler Pacifica Touring-L Plus 3.6-L V6)

""Have had to replace the secondary battery 3 times in 5 years including last year, also trunk only shuts when press the button some of the time.""

Anonymous, NC (2019 Chrysler Pacifica Touring-L Plus 3.6-L V6)

""Radiator needed total replacement, quite a bit earlier than we would have expected (85K miles). It was an expensive repair ($1000) but the repair was successful. This car was a rental so may have been driven pretty hard (at times) for the first 60K miles.""

Anonymous, CA (2019 Chrysler Pacifica Touring-L 3.6-L V6)
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Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"door wasn't locking. alarm on open."

Anonymous, IL (2019 Chrysler Pacifica Limited 3.6-L V6)
Other electrical system problem

"Auxiliary battery had to be replaced for the second and then the third time within a few months. This makes the 3rd time of replacing this battery since purchasing the vehicle."

Anonymous A., AL (2019 Chrysler Pacifica Limited 3.6-L V6)

""For second time, the battery that controls the restart after stopping has required replacement""

Anonymous, CA (2019 Chrysler Pacifica Touring-L Plus 3.6-L V6)
Warning lights

"Check engine light came on. We took to a local repair shop & spent $1000 trying to correct the problem. Had to take it to the dealership when the light kept coming on. They told it was a recall issue & repaired it."

Anonymous A., AL (2019 Chrysler Pacifica Limited 3.6-L V6)
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Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"The motorized retractable headliner cloth that covers the double moonroof / sunroof has become loose after very minimal use. It's not repaired yet, but is in danger of getting tangled in the retraction mechanism if activated. The failure is likely due to either (1) failure of the motor(s) or mechanism(s), or (2) the sun drying out of the adhesive or glue that adheres the headliner cloth to the retraction cloth or material that it adheres to. Repair to be pursued next week with my local Chrysler dealer (cost to be covered by MoPar Extended Warranty)."

Anonymous A., NC (2019 Chrysler Pacifica Limited 3.6-L V6)
Paint (fading, chalking, cracking, or peeling)

""Paint is bubbling on the front edge of the hood. Paint has bubbled and is flaking off in large chunks on the bottom of the passenger side sliding door. Local dealership lied to me, telling me that the van was beyond the 5-year extended warranty on this. By the time I found out that it actually wasn't beyond it at the time of first inquiry, I was actually beyond it at that point so that refused to do anything about it. Had they not lied the first time around, it should have been repaired for free under warranty!""

Anonymous A., MI (2019 Chrysler Pacifica Touring-L 3.6-L V6)
Rust

"Crysler refused to repair rust along the entire front edge of hood. even with 2400$ extra warranty. Ohio attorney general had to get involved. no less than 10 dealerships refused to repair the vehicle and Crysler would not pay for body shop. dealers are in a big fight with Crysler."

Anonymous, OH (2019 Chrysler Pacifica Limited 3.6-L V6)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Apple CarPlay

"Phone wouldn't connect although it's plugged in. Happens every couple of weeks"

Anonymous, GA (2019 Chrysler Pacifica Unsure 3.6-L V6)
Backup or other camera/sensors

"The lines sometime disappear or the backup camera stays on although I'm in drive"

Anonymous, GA (2019 Chrysler Pacifica Unsure 3.6-L V6)
Display screen freezes up

"Screen freezes intermittently sometimes in the middle of playing"

Anonymous, NY (2019 Chrysler Pacifica Touring 3.6-L V6)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"Struts and shocks were weak when new. Jounce control was poor at 50000 miles. Only factory replacements or low quality replacements were available until recently. Replacements are very costly presently with high labor costs and cost of these items."

Anonymous A., TX (2019 Chrysler Pacifica Touring-L 3.6-L V6)

"worn out. replaced. expensive also one rear shock absorber"

Anonymous, IL (2019 Chrysler Pacifica Limited 3.6-L V6)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

A/C compressor

"Died hard, expensive replacement"

Anonymous, NE (2019 Chrysler Pacifica Touring-L 3.6-L V6)
Blower (fan) motor

"The ac quit cooling after 30 minutes"

Anonymous, FL (2019 Chrysler Pacifica LX 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Oil leaks

""The Oil Cooler / Filter housing started leaking oil, as is typical for just about every Chrysler with this lousy design. Ended up spending a large amount to get that replaced.""

Anonymous A., MI (2019 Chrysler Pacifica Touring-L 3.6-L V6)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Master cylinder

"Power booster"

Anonymous, NC (2019 Chrysler Pacifica Limited 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Head gasket

"oil leak just after 100k warranty was over. they refused to address the problem. very expensive to repair."

Anonymous, OH (2019 Chrysler Pacifica Limited 3.6-L V6)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

What Owners Say

Fuel injection system

"It started a week ago and I am going to get it fixed this next week. Its the sensor"

Anonymous A., AR (2019 Chrysler Pacifica Limited 3.6-L V6)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

What Owners Say

Thermostat

""Had a leak in what they called the thermostat housing. Fixed under my extended warranty, cost me $100.""

Anonymous, IA (2019 Chrysler Pacifica Limited 3.6-L V6)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

What Owners Say

Auto stop/start malfunction

"Have had to replace the alternative battery three times and it was not covered"

Anonymous A., NJ (2019 Chrysler Pacifica Touring-L 3.6-L V6)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

What Owners Say

Rough shifting

"Slamming into 2nd gear at 15-18 mph since 27000 miles. Now occasional hesitating/ rough shifts at 70mph"

Anonymous A., TX (2019 Chrysler Pacifica Touring-L 3.6-L V6)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

2019 Minivans & 3-Row SUVs Reliability

This Car
vs. Similar Cars

Chrysler vs. Other New Car Brands Reliability

See How Other Brands Stack up
Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.

Learn more about car Reliability.

Recalls
PROVIDED BY Provided by NHTSA
BACK OVER PREVENTION
May 21, 2026
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What should you do:
Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
For more information:
NHTSA CAMPAIGN ID Number: 26V327000
Potential Number of Units Affected: 16
Hide Recall Details
EQUIPMENT ADAPTIVE/MOBILITY
Dec 17, 2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Read Recall Details
Summary:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
What should you do:
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
For more information:
NHTSA CAMPAIGN ID Number: 25V876000
Potential Number of Units Affected: 86
Hide Recall Details
HYBRID PROPULSION SYSTEM
Jul 18, 2024
A vehicle fire increases the risk of injury.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
What should you do:
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V538000
Potential Number of Units Affected: 3606
Hide Recall Details
ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM
Jan 17, 2023
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
What should you do:
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V010000
Potential Number of Units Affected: 67117
Hide Recall Details
BACK OVER PREVENTION
Sep 10, 2020
The lingering rearview image can distract the driver, increasing the risk of a crash.
Read Recall Details
Summary:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What should you do:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V191000
Potential Number of Units Affected: 319610
Hide Recall Details
ELECTRICAL SYSTEM
Jun 09, 2020
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Read Recall Details
Summary:
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
What should you do:
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V334000
Potential Number of Units Affected: 23079
Hide Recall Details
BACK OVER PREVENTION, EQUIPMENT
Dec 12, 2019
The lingering rearview image can distract the driver, increasing the risk of a crash.
Read Recall Details
Summary:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What should you do:
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V886000
Potential Number of Units Affected: 20441
Hide Recall Details
ELECTRICAL SYSTEM
May 09, 2019
A loss of power steering assist or a stall can increase the risk of crash.
Read Recall Details
Summary:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
What should you do:
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V348000
Potential Number of Units Affected: 198731
Hide Recall Details
ELECTRICAL SYSTEM
Aug 09, 2018
A vehicle stall can increase the risk of a crash.
Read Recall Details
Summary:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
What should you do:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V524000
Potential Number of Units Affected: 12779
Hide Recall Details
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