The three-row Durango SUV is a luxurious, refined, and capable SUV that now rates at the top of its category. Unfortunately, below average reliability hurts its Overall Score. Sharing the same platform as the Jeep Grand Cherokee, the Durango does an impressive job of combining workhorse utility with ample creature comforts. The interior is spacious, quiet, and well-finished, with room for seven adults.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
NA
2012
NA
2013
NA
2014
2015
2016
2017
2018
2019
NA
2020
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
NA
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS available, standard from 2004. Head protection air bags available from 2002, standard from 2007. ESC available in 2006, standard from 2007.
Road Test

The three-row Durango SUV is a luxurious, refined, and capable SUV that now rates at the top of its category. Unfortunately, below average reliability hurts its Overall Score.

Sharing the same platform as the Jeep Grand Cherokee, the Durango does an impressive job of combining workhorse utility with ample creature comforts. The interior is spacious, quiet, and well-finished, with room for seven adults. The ride is supple and composed, and handling is responsive for a vehicle this big. Yet the Durango also comes ready to haul the load, providing plenty of cargo room and towing capability. It's larger than most midsized SUVs, however, so it can be a bit of a handful to maneuver and park.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Rear
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
Engines Available
  • 3.6-liter V6 (290 hp)
  • 5.7-liter V8 (360 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Dodge Durango owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Hood latch sensor malfunction detected the hood was open when it was closed"

Anonymous, NY (2017 Dodge Durango R/T 5.7-L V8)
Display screen goes blank

"Continuous mpg read-out switches repeatedly to kpl. Also part of mpg indicator goes blank occasionally."

Anonymous, MI (2017 Dodge Durango GT 3.6-L V6)
Hardware replacement

"Head unit was malfunctioning, and as a result, the GPS navigation was incorrect."

Anonymous, VA (2017 Dodge Durango Citadel 5.7-L V8)

"U connect unit malfunctioned replaced under waranty"

Anonymous, NY (2017 Dodge Durango SXT 3.6-L V6)
In-dash navigation system (GPS)

"Failure of the telematics module. System replaced under warranty. Problem showed up as loss of position data. This is pretty specific to telematics module failure but the dealership insisted on wasting my time attempting to update the system. Of course with a malfunctioning module the update was unsuccesful and I had to return a second time since they had to order the replacement. I consider this a burn-in issue but would have hoped for better coordinated and timely service."

Anonymous, (2017 Dodge Durango GT 3.6-L V6)
Radio

"Replaced as part of Warranty in U connect problem"

Anonymous, NY (2017 Dodge Durango SXT 3.6-L V6)
Software update fixes

"stop and go system"

Anonymous, OR (2017 Dodge Durango GT 5.7-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water pump bearing was loose/rattling at about 29000 miles. Dodge replaced under warranty. Replaced at absolutely no cost while performing 2 recall services. Had great service."

Anonymous, TX (2017 Dodge Durango R/T 5.7-L V8)
Squeaks or rattles

"This car has a fairly firm suspension. Some minor creaks in the cabin when going over rough surfaces. More importantly, there is an annoying deep drone whenever the engine RPM is in the 1800-2000 range, in any gear"

Anonymous, TX (2017 Dodge Durango Citadel 5.7-L V8)

"Passenger side seat rattles when no one is sitting in it"

Kelly J., SK (2017 Dodge Durango Citadel 3.6-L V6)

"there is a loose wire to the passenger from door speaker that rattles on bumpy roads."

Anonymous, FL (2017 Dodge Durango R/T 5.7-L V8)

"a consistent rattle over bumps that has been identified 3 times as a loose D -pillar belt that is re-attached and secured with 3m tape under warranty. I have also heard this same issue is experienced in the jeep grand Cherokee."

Anonymous, CA (2017 Dodge Durango R/T 5.7-L V8)
Wind noise

"My 2014 Durango had the windshield washer hose going over top the rubber moulding by the firewall and this one is designed exactly the same way. When you shut the hood it's squash the rubber moulding and then let's wind through so I had to move it down a couple inches on the hood just like the last one and it seems to fix the problem . But you would think dodge would've figured this out by now because I've driven three Durangos and they all whistle the same until you move that hose"

Kelly J., SK (2017 Dodge Durango Citadel 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Driver front signal burnt out. One of the two lights that illuminates the license plate looked burnt out and then another day I noticed it was still working but it's dimmer than the other one. I had the same issue with my 2014 Durango except it kept burning out that same light and I had to get a whole new light to repair one bulb"

Kelly J., SK (2017 Dodge Durango Citadel 3.6-L V6)

"The left led light that illuminates the rear licence plate has burned out 3 times in the couple years I had exact same problem with my 2014 Durango. What I have read on the net is that water gets inside the big light bar and runs down into this light and shorts it out"

Kelly J., SK (2017 Dodge Durango Citadel 3.6-L V6)

"the turn signal housing that holds the bulb shorts out and causes the turn signal to not work"

Anonymous, PA (2017 Dodge Durango R/T 5.7-L V8)
Headlights

"The Durango has two "modules" that have the projector beam head light, the turn signal I believe and a few other items in the module. They replaced it "goodwill" for free as it was two weeks past the thee year warranty. I'd hate to know how much it would have cost if it wasn't?"

Anonymous, AZ (2017 Dodge Durango R/T 3.6-L V6)
Interior lights

"Courtesy light in driver door not connected."

Don D., TN (2017 Dodge Durango Citadel 3.6-L V6)

"courtesy light in driver's side door not connected."

Don D., TN (2017 Dodge Durango Citadel 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Trans would lock into PARK if I tried to shift from DRIVE to REVERSE without coming to a COMPLETE stop first. Also, trying to shift from PARK to REVERSE to back uphill into my garage would cause a lockup if I let the car roll forward even slightly. This is really hard for those who do not brake with their left foot. Release procedure is very unhandy."

Ronald K., NE (2017 Dodge Durango Citadel 3.6-L V6)

"After I come to a. Full stop and then start up again when the car goes between first and second to third it switches to neutral. I have to turn the gear knob to neutral and then turn it back to drive to get the car going again"

Anonymous, VA (2017 Dodge Durango GT 3.6-L V6)
Rough shifting

"when the vehicle is first run, it pauses before it can find a gear. Once it is warmed up the problem goes away. I've noticed on websites that this transmission is very touchy when it comes too temperature. Also on the subject of the auto stop feature, It would be nice if you could disable it permanintly in the system. Its probably great for city driving, but if you drive in the country, not much use for it"

Anonymous, WI (2017 Dodge Durango GT 3.6-L V6)

"Occasional rough downshifting from 5th to 4th gear when slowing down to stop, often with my foot on the brakes"

Anonymous, TX (2017 Dodge Durango Citadel 5.7-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"OEM Recall"

Anonymous, OR (2017 Dodge Durango Citadel 3.6-L V6)

"Check engine light came on, and when diagnosed, indicated that the fuel cap wasn't working properly. The system is capless, so the fuel neck & cap had to be replaced for a better seal."

Anonymous, LA (2017 Dodge Durango GT 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"The shock was bad. The dealer replaced it at no cost."

Anonymous, MD (2017 Dodge Durango GT 3.6-L V6)

"Passenger side rear shock was bad which cause a noise every time I hit a bump."

Anonymous, MD (2017 Dodge Durango GT 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"One end of a metal trim strip cane loose in the floor of the door opening"

Nancy T., CA (2017 Dodge Durango R/T 5.7-L V8)
Paint (fading, chalking, cracking, or peeling)

"Paint was scratched in two different places. Dealership had the car for 5 days. Fixed to my satisfaction."

Terry S., OH (2017 Dodge Durango R/T 5.7-L V8)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Stability control (ESC)

"Recall"

Anonymous, IN (2017 Dodge Durango GT 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"Rear hatch glass is extremely easily prone to scratching."

Anonymous, MI (2017 Dodge Durango GT 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Heater system

"Slight Blower Noise - Reoaired at dealer in 2 hr"

Anonymous, MI (2017 Dodge Durango Citadel 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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