In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Radio will freeze and need to shut down and restart automobile for it to work"
Luis H., FL (2016 Ford Escape SE 2.5-L 4 Cyl)"Sometimes, for no reason while driving it just freezes.... Normally, by turning the vehicle off....waiting abt 2 minutes and turning back on the screen is fine"
Sabrina R., FL (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)"The MyTouch Sync 3 system slowly failed (got worse over time) and needed to be totally replaced. All issues I checked were related to the system failure"
Anonymous, TX (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)"Radio buttons of front fascia and the module are defective and were replace cover by the warranty"
Orlando C., PR (2016 Ford Escape S 2.5-L 4 Cyl)"sometimes when starting the vehicle REMOTELY the screen does NOT come on....and no functions are available. When I turn the vehicle off and wait abt 2 minutes and turn the vehicle back on the screen and all its' functions works again"
Sabrina R., FL (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)"Intermittently goes blank"
Anonymous, TX (2016 Ford Escape Unsure 1.6-L 4 Cyl turbo)"lost all of screen display"
Anonymous, OH (2016 Ford Escape S Unsure)"It's terrible. Randomly restarts songs from beginning, switches from playing an album in order to playing all songs on my iPod in shuffle mode, and far too often starts on the first song listed alphabetically (The A Team by Ed Sheeran, which i now hate) even though I was playing an album or playlist when the vehicle was turned off. Also, it takes a long time to index songs each time i turn on vehicle so i cannot immediately browse for music, but instead must listen to The A Team, again"
Peter F., CT (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)"Same thing - difficulty pairing on and off"
Marilyn H., CA (2016 Ford Escape SE 2.5-L 4 Cyl)"Crude and not nearly as good as the aftermarket Garmin GPS's in my other cars"
Anonymous, VA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)"Off and on. Often will NEVER pair, or will continue to see "buffering" When working fine on my smartphone or in other vehicles. 8 hate this system. I finally just give up most of the time when it works it's good, but it is off and on. The Bluetooth for purchased (even free) music is a must when I purchase a vehicle. My previous vehicle was FORD EDGE and had a surely no problems with vehicle"
Marilyn H., CA (2016 Ford Escape SE 2.5-L 4 Cyl)"Stopped working in first week, electronics are screwed in this car"
Melissa R., CO (2016 Ford Escape SE 2.0-L 4 Cyl turbo)"The system will dial a number and connect but will not transmit my voice so the person called cannot hear me"
Anonymous, OK (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)"Sirius XM will lose signal every time I drive by a cell tower"
Luis H., FL (2016 Ford Escape SE 2.5-L 4 Cyl)"Radio difficult to tune. cannot select and maintain desired stations"
Clayton O., MA (2016 Ford Escape SE 2.0-L 4 Cyl turbo)"bad reception using xm radio....loses signal quite often"
Willie C., IL (2016 Ford Escape SE 1.6-L 4 Cyl turbo)"after several times bringing the car back because of problems with the radio we were told that when update was available they would inform us and we could bring the car in and they would install the update I had to bring the car in for inspection and figured they could install it, then were told it would be $100 for the update. This was never discussed before and we had brought the car in several times because of the radio. (Actually 6 times). After fighting with the service manager and Ford"
Anonymous, NY (2016 Ford Escape Unsure Unsure)"It stops working randomly. Bluetooth stopped working completely temperture guage stuck. Electronics in this car all screwed up"
Melissa R., CO (2016 Ford Escape SE 2.0-L 4 Cyl turbo)"The on-steering-wheel navigation button malfunctions. We have not had time to take it into the dealership"
Anonymous, IL (2016 Ford Escape Unsure 1.6-L 4 Cyl turbo)"The car locked up and would not go into park. It ended up being a heated seat wiring issue that shut down the electronics. It was a warranty claim and everything has worked well since it was fixed"
Anonymous, OH (2016 Ford Escape SE 2.0-L 4 Cyl turbo)"Half the time is does work"
Anonymous, MI (2016 Ford Escape SE 1.6-L 4 Cyl turbo)
"When the radio stops working, so does the CD player and the screen goes blank. Even after bringing it in for service the radio still stops playing. It won't play during startup"
Anonymous, NY (2016 Ford Escape Unsure Unsure)