Ford Escape

"The screen went gray and affected all systems to some extent in the car so that I was not comfortable driving it safely. The internal hard drive was cleaned up and rebooted twice in one week. No problems since."

"Display freezes or jumps from screen to screen. Note: SYNC problem began after 3-yr warranty expired."

"Display screen jumps from screen to screen erratically after 3-year warranty expired. Updating software did not help; service tech had not other recommendations."

"Computer needed to be replaced, but warranty covered replacement."

"Radio will freeze and need to shut down and restart automobile for it to work"

"Sometimes, for no reason while driving it just freezes.... Normally, by turning the vehicle off....waiting abt 2 minutes and turning back on the screen is fine"

"The MyTouch Sync 3 system slowly failed (got worse over time) and needed to be totally replaced. All issues I checked were related to the system failure"

"Radio buttons of front fascia and the module are defective and were replace cover by the warranty"

"Display is in color, however it changes to nothing or black and white."

"Sometimes when I start the car the display screen stays blank...meaning IU can NOT use the cell, the radio, the CD player, the Navigation, etc... Usually, if I turn the car off and wait 5 minutes and turn back on the screen is working again... It's more than a coincidence it seems to be tied in to the remote start....for that is the ONLY time I have the issue....."

"The Sync system developed a malfunction that caused it to intermittently stop working in one or more areas. It required a replacement of the entire module, and a lot of inconvenience for us."

"The display that show's the mileage and speed among other things flickered a while then went blank. I have not resolved but believe it will need to be replaced."

"Unit froze and a new unit was put in under extended warranty"

"sometimes when starting the vehicle REMOTELY the screen does NOT come on....and no functions are available. When I turn the vehicle off and wait abt 2 minutes and turn the vehicle back on the screen and all its' functions works again"

"Intermittently goes blank"

"lost all of screen display"

"Sometimes the bluetooth just will NOT sync up. Usually, if I turn the car off for 5 minutes and try again it will work. Same with the blank screen."

"I started to get error messages that my phone was not compatible with Synch after 2 years. Error messages started to be only when I sharted up the car, but then they gradually became more frequent. After a while (3 months?) I took the card to Ford,and the person said the problem was with my phone. I bought a new phone. Same issue. Went back to Ford and different person discovered that the Synch software had never updated since I bought the car in 2016! I paid for a new phone for nothing!"

"It tended to not want to pair with my phone. Resetting the Bluetooth connection helped."

"It's terrible. Randomly restarts songs from beginning, switches from playing an album in order to playing all songs on my iPod in shuffle mode, and far too often starts on the first song listed alphabetically (The A Team by Ed Sheeran, which i now hate) even though I was playing an album or playlist when the vehicle was turned off. Also, it takes a long time to index songs each time i turn on vehicle so i cannot immediately browse for music, but instead must listen to The A Team, again"

"Same thing - difficulty pairing on and off"

"The SYNC unit would automatically update software frequently. When it updated, all phones that were synced to it would be gone, we would have to pair them again. This was a continuous problem and had it to the dealership 3 times before I went in one last time to tell my salesman that if it wasn't corrected properly, I would not be back for my next vehicle. He got the general manager involved, and it was finally taken care of properly."

"would have pop up message; not operating at this time ( or something similar to this)"

"It functions as designed, but the features are scanty and poor. This is a Tom-Tom system, utterly inferior to after-market Garmin systems. We are disgusted and disappointed that this is such a poor system."

"system stopped functioning - returned to dealer - failed again - returned to dealer - failed again - returned to dealer - replaced computing unit seems ok now"

"difficult to see when driving, instead of keeping north at the top of the map, the map is constantly turning (stupid), poor graphics"

"Crude and not nearly as good as the aftermarket Garmin GPS's in my other cars"

"Highly intermittent. Ford technicians in two major cities could not figure out the problem. Ford customer relations gave no help, either. We are disgusted and angry."

"Phone shows phone connected but apps would not work such as pandora or phone would not connect"

"Ford stated to me that the Sync feature would allow me to sync my phone to the vehicle. If I had an app on the phone it would be available to view on the vehicle screen, example: my map/direction app on the phone would be available on the vehicle. After several attempts at the dealership with the head of the repair/service area trying to get it to work properly I still have no Sync working properly. My guess is that Sync is a Microsoft feature, I happen to use an Apple IPhone, could it be that Microsoft would not recognize my Apple product???"

"Ford system is supposed to link with Apple iPhone via AppleTalk. This failed, and the dealer cannot fix it."

"Mine tended to happen randomly. My dealer had to re set my Bluetooth connection."

"When my phone is connected through Bluetooth the system will frequently kick it off and act like there are no phones available for it to connect it to. I then have to wait until I'm at a complete stop and add my phone into the system all over again."

"Will not sink with my phone."

"Off and on. Often will NEVER pair, or will continue to see "buffering" When working fine on my smartphone or in other vehicles. 8 hate this system. I finally just give up most of the time when it works it's good, but it is off and on. The Bluetooth for purchased (even free) music is a must when I purchase a vehicle. My previous vehicle was FORD EDGE and had a surely no problems with vehicle"

"Stopped working in first week, electronics are screwed in this car"

"The system will dial a number and connect but will not transmit my voice so the person called cannot hear me"

"Radio fells to come on. Have to stop car and shut it off before it will come on. problem is intermitant. It happens a lot then works ok for a while then starts up again. The odometer also registers about two miles more per gallon than I what I get."

"AM radio failed - returned to dealer told antenna was problem (arena not installed by dealer at purchase - radio failed again - told problem was having car washed with power brush (not the case) - returned to dealer - radio replaced seems ok now"

"Only way to get radio to turn on sometimes was to turn engine off and then on again. This went on for over 2 years!"

"Radio audio stopped working"

"Sirius XM will lose signal every time I drive by a cell tower"

"Radio difficult to tune. cannot select and maintain desired stations"

"bad reception using xm radio....loses signal quite often"

"after several times bringing the car back because of problems with the radio we were told that when update was available they would inform us and we could bring the car in and they would install the update I had to bring the car in for inspection and figured they could install it, then were told it would be $100 for the update. This was never discussed before and we had brought the car in several times because of the radio. (Actually 6 times). After fighting with the service manager and Ford"

"It stops working randomly. Bluetooth stopped working completely temperture guage stuck. Electronics in this car all screwed up"

"The software is constantly updating itself. Upon updating, it loses all information regarding Bluetooth, leaving me to have to pair our phones. Normally I would understand this is a necessity. However, this happens way too often. Never goes more than a month without doing this. When it does do this update, it will then update 4 to 5 times in a week, and sometimes 2 or 3 times a day. It happens so often it is not worth it anymore. I will not buy another vehicle with the SYNC system."

"Car software updates by dealer did not fix the erratic screen displays, which started after 3-year warranty expired, and continues to annoy us when we drive. Satellite radio software updates regularly with no problem."

"Trip odometer, miles per gallon, resetting different options."

"Cruse control does not always engage. Sometimes requiring us to restart the car several times. Still not resolved.."

"Left side controls are not working properly."

"The steering wheel controls for sync to make phone calls at times will not function. I have discovered if I put a CD in and play it manually I can get control of the sync system again on my steering wheel. It has not been resolved"

"The on-steering-wheel navigation button malfunctions. We have not had time to take it into the dealership"

"The car locked up and would not go into park. It ended up being a heated seat wiring issue that shut down the electronics. It was a warranty claim and everything has worked well since it was fixed"

"Don't live up to what they are supposed to do. All I can do is phone someone in my phonebook, none of the other items it's supposed to do."

"Half the time is does work"

"The factory cargo rail on right side let water into vehicle"

"Water entered front passenger side after a rain. Traced to an incomplete seal under the rack. Fix was successful"

"Leak appeared on driveway and it was a cracked radiator"

"Water leaking into interior near driver side door"

"Dried out weather stripping surrounding the front windshield caused significant wind noise."

"Since I've had this car I've had to replace the driver side door seal and the rear dor seal. Ford paid for the drivers side, but then wouldn't for the other. It had exactly the same type of deterioration as the drivers door seal had. It's like the seal material was not good as in rotten."

"Factory seal around front passenger side roof rack failed and allowed water to leak into the vehicle."

"Weather strip on rear left window is cheap came loose easily"

"The seal around the windshield on the passenger side had come undone. It was necessary to reseal it"

"Water leak from roof rack.And rattle in rear end"

"Some type of squeaking and possible grinding coming from the rear of the vehicle"

"A squeak/rattle developed within the first year which sounds like it's coming from the rear of the vehicle. We've taken it to the dealer twice and they can't find the problem. Very annoying."

"Door squeaks. Dealer unable to resolve."

"Rattles in front end"

"the brakes squeak when they get warmed up"

"Can't locate the area causing the sounds. Part of the sounds come from the hood area and some of the sounds come from inside the Escape around the center console and from under the storage area."

"rattel inside dash"

"Rattle at speeds above 45 MPH"

"Squeak in rear of vehicle"

"Noise in rear - not constant but very annoying"

"From left rear shock"

"Rattle in front dash"

"Wind noise coming from the front windshield due to dried out weather stripping."

"annoying"

"Wind whistles through the sideview mirror on the passenger side. Ford informed the deanships this might be an issue. Three attempts to correct it have been unsuccessful"

"When the vehicle was just over a year old, a wind noise developed with the passenger door. It sounds as if the window isn't quite closed, but it's all the way up. Still have to take it to the dealer."

"Dealer says noise is normal, at highway speeds you have to turn stereo on to dampen sound. I will take a longer road test before I purchase another vehicle it is awful"

"the driver side door had wind/air infiltration issues, however a deer ran into the side of my car and i believe the issue was resolved when the body shop repaired my car!"

"Wind is heard when vehicle is driven on highway"

"Very high wind noise at speeds above 45 MPH"

"The interior is very noisy. At speeds over ~40MPH, there is a LOT of wind/road noise and whistling from air flow. It is so severe that I avoid taking the vehicle on long trips"

"Change radio front fascia and module. Front windshield rubber seal got lose the dealer glue the rubber seal with black silicon"

"Wind noise excesive with windows down and cabin noise (road noise is excessive)"

"'There was a clunking noise coming from the rear of the car. The dealer's service department determined that the problem was due to faulty rear shocks. They replaced the rear shocks and the noise stopped."

"Shocks wore out after7000 miles."

"A banging noise and shuddering when going over bumps."

"Rear shock leaked at 16,000 miles and was replaced by ford dealer. Leaked again at 45,000 and was replaced by Mavis. This is the third set of rear shocks in 49,000 miles. One set should last 50,000 miles."

"i had rumble in the rear of the escape i took it in to ford dealer and they replace both rear shocks no cost"

"Banging from the rear during wet weather. Bumpy ride. All this started around 13,000 miles in th month of January, 2017. Dealer replaced 2 rear shocks and a wheel bearing. Noise is gone however bumpy ride and steering wheel vibration still remain. So its back to the dealer for further investigation. We've had 04, 05 08, 10 and 12 Escapes prior to the 2012 with zero issues!"

"both rear shocks proved defective"

"Replaced left rear shock, due to a rattling sound"

"Rear suspension noise. Dealer had to completely replace both rear shocks"

"Squeaking right rear shock"

"Left rear shock was causing a rattle sometimes"

"Broken shock absorber"

"Linkages on rear torsion bar squeaking and clunking. Need to be replaced"

"left rear torsion bar was very noisy dlr. replaced"

"This issue I believe is indicative of a greater problem. Road surface conditions are transmitted to the steering wheel and can also be felt in the floor board as well in the drivers seat. At times when going over a bumpy road the steering will pull from side t o side requiring steering correction"

"Right rear wheel bearing had to be replaced at approximately 12000 miles"