2002 GMC Yukon Reliability - Consumer Reports
This full-sized SUV's virtues include its impressive trailer-towing capability and smooth, quiet ride. All three V8 engines feel strong, and the automatic transmission shifts smoothly. Two-wheel-drive models are available with traction control, while four-wheel-drive models have a selectable system with a low range. Handling is commendable for a vehicle of this size.
Alerts
There are 6 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Yukon will be much less reliable than the average new car. This prediction is based on data from 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2002 GMC Yukon has been recalled 6 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
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POTENTIAL TROUBLE SPOTS
Engine Major
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Engine Minor
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Engine Cooling
NA
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Transmission Major
NA
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Transmission Minor
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Drive System
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Fuel System
NA
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Electric System
NA
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Climate System
NA
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Suspension
NA
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NA
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Brakes
NA
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Exhaust
NA
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Paint/Trim
NA
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Body Integrity
NA
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NA
NA
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Body Hardware
NA
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NA
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Power Equipment
NA
NA
NA
NA
NA
NA
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NA
In-car Electronics
NA
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Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2002 GMC Yukon owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Lost all temp controls,"

Anonymous, DE (2002 GMC Yukon SLE 4.7-L V8)

"Froze up for a second time and broke belt and tensioner"

Anonymous, (2002 GMC Yukon Denali 6.0-L V8)

"Had to be replaced after failing to cool"

Anonymous, MS (2002 GMC Yukon SLT 4.7-L V8)

"Compressor froze up"

Anonymous, HI (2002 GMC Yukon Denali 6.0-L V8)

"The Air Conditioner Compressor locked up at 145000 miles. At this mileage, you can pretty much expect all vehicles to develop expensive troubles. Time to look around for a new or newer Yukon or Tahoe."

Anonymous, MD (2002 GMC Yukon SLT 5.3-L V8)

"Replacement compressor only lasted 13 months."

Lois R., HI (2002 GMC Yukon Denali 6.0-L V8)
Automatic climate control

"Refrigerant leak - unknown origin including dye injection. The 4th refill (for unknown reason) did not leak and works currently. Also environmental air exits floor then dash then defrost UNCOMMANDED by operator. Cost $600 to repair. Otherwise GREAT CAR FOR OVER 200,000 miles!"

Anonymous M., CA (2002 GMC Yukon SLE 4.7-L V8)

"Air control vents stuck"

Anonymous, NV (2002 GMC Yukon SLE 5.3-L V8)

"A/C blows heat. Heat blows heat. Nothing works to cool the car."

Robert M., CO (2002 GMC Yukon SLT 5.3-L V8)
Evaporator

"Rear evaporator inop. Too expensive to replace. Re routed lines to remove rear system from compressor"

Anonymous, FL (2002 GMC Yukon SLT 5.3-L V8)
Refrigerant leaks

"The air conditioner quit working last fall. I am assuming that it is due to a refrigerant leak. Will know for sure when I take it in to the garage next month"

Anonymous, MD (2002 GMC Yukon SLT 5.3-L V8)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"pistons locking up"

Anonymous, MD (2002 GMC Yukon SLE 5.3-L V8)
Normal routine brake wear

"Needed new brake pads"

Anonymous, NV (2002 GMC Yukon SLE 4.7-L V8)
Parking brake

"The wire connecting the parking brake pedal to the parking brake split. Unable to release the parking brake, Vehicle required towing"

Anonymous, WA (2002 GMC Yukon SLE 5.3-L V8)
Regular brake failure

"front brake line rusted through causing loss of braking. Brake lines had to be replaced"

Charles U., NY (2002 GMC Yukon SLE 5.3-L V8)

"Brake lines rusted out causing inability to brake"

Anonymous, NJ (2002 GMC Yukon)
Rotors

"Experienced squeaking on the brakes. Replaced pads and rotors"

Anonymous, CA (2002 GMC Yukon SLT 5.3-L V8)

"Replaced due to wear"

Robert F., NC (2002 GMC Yukon SLT 5.3-L V8)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Gauges

"lights come on for no reason and go off also"

Steve W., CA (2002 GMC Yukon SLT 5.3-L V8)
Heated or cooled seats

"On occasion heat will not turn on when asked"

Anonymous, (2002 GMC Yukon SLT 6.0-L V8)
Horn

"At this advanced age the horn is constantly blowing fuses. Again, an annoyance more than anything"

Richard V., NJ (2002 GMC Yukon Denali 6.0-L V8)
Interior lights

"same as before"

Steve W., CA (2002 GMC Yukon SLT 5.3-L V8)

"The interior lights are constantly going out. Whereas in my Mercedes and other foreign manufactured cars I have experience with, it does not seem to be a problem"

Richard V., NJ (2002 GMC Yukon Denali 6.0-L V8)
Tire pressure monitor

"Tire pressure monitor not working. Everyday I get ready to go to work, one tire is deflated and it doesn't register. However, I have had to stop and put air in the tire everyday. There was no hold in the tire"

Anonymous, KS (2002 GMC Yukon Denali)
Warning lights

"Tow light caused engine not to start."

Robert M., CO (2002 GMC Yukon SLT 5.3-L V8)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"side door molding starting to kinda roll up on the corners and seems to be coming aloose"

Anonymous, MS (2002 GMC Yukon SLT 5.3-L V8)

"Adhesive on accents is separating"

Anonymous, AR (2002 GMC Yukon SLT 5.3-L V8)

"wide trim on this model became extremely brittle and started breaking off. Had trim removed and Yukon looks like a new vehicle,l"

Anonymous, LA (2002 GMC Yukon SLT 4.7-L V8)
Loose interior trim or moldings

"Lens on interior door light has come off"

Anonymous, AR (2002 GMC Yukon SLT 5.3-L V8)
Paint (fading, chalking, cracking, or peeling)

"The paint is absolutely popping off this car, especially where the air goes over the hood and front of the top. Of course, this car is very old and has lived a hard life, but I wish the paint had lasted better"

Nancy T., NC (2002 GMC Yukon Denali 5.3-L V8)

"Clear coat disappearing"

Anonymous, CA (2002 GMC Yukon Denali 6.0-L V8)
Rust

"out side mirror spring system failed rust around the passenger side doors by the windows"

Anonymous, MI (2002 GMC Yukon SLE 5.3-L V8)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Have to have drivers door adjusted on a regular basis"

Anonymous, LA (2002 GMC Yukon SLT 4.7-L V8)
Locks and latches

"automatic lock on drivers door not working unable to repair unless take to dealer/repair shop"

R R., TX (2002 GMC Yukon SLT 5.3-L V8)
Mirrors

"Driver's side mirror turned a copper color over 3/4 of it and had a partial double vision"

Ronald S., CA (2002 GMC Yukon SLT 6.0-L V8)

"Side mirror surface degraded became cloudy. Side mirror position switch failed"

Lois R., HI (2002 GMC Yukon Denali 6.0-L V8)
Seat belts

"They don't retract as well as they used to"

Nancy T., NC (2002 GMC Yukon Denali 5.3-L V8)
Tailgate, hatch or trunk

"tail gate latch stopped working"

Charles U., NY (2002 GMC Yukon SLE 5.3-L V8)
Windows

"Driver side window regulator failed and had to be replaced"

Lois R., HI (2002 GMC Yukon Denali 6.0-L V8)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"Replaced"

Anonymous, NV (2002 GMC Yukon SLE 5.3-L V8)
Power steering leaks

"Pump cooler leak"

Anonymous, HI (2002 GMC Yukon Denali 6.0-L V8)
Power steering pumps and hoses

"Power steering to the left OK, no power steering to the right"

Anonymous, DE (2002 GMC Yukon SLE 4.7-L V8)
Tie rods

"They simply were worn and causing loose steering"

Anonymous, CA (2002 GMC Yukon Denali 6.0-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel pump

"fuel pump failed, not unexpected with 116000 miles, cost more than I expected to have it replaced"

Randy W., AZ (2002 GMC Yukon Denali 6.0-L V8)

"Alcohol gas wrecks fuel pumps"

Anonymous, GA (2002 GMC Yukon Denali)

"Fuel pump quit and had to be replaced. This is a costly proceedure"

Van T., ON (2002 GMC Yukon Denali 6.0-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Replaced the water pump"

Robert F., NC (2002 GMC Yukon SLT 5.3-L V8)
Seals and/or weather-stripping

"A seal on the right front wheel of the front drive member of the all-wheel drive failed allowing the gear oil/fluid to escape"

Bill L., AR (2002 GMC Yukon Denali 6.0-L V8)
Wind noise

"Weather stripping loose on one door"

R R., TX (2002 GMC Yukon SLT 5.3-L V8)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"Slow leak due to seal wear"

Anonymous, TX (2002 GMC Yukon SLT 5.3-L V8)

"Needs oil seals. Not bad for a vehicle with 208000 miles"

Anonymous, NC (2002 GMC Yukon SLT 4.7-L V8)

"Motor oil leaks at a rate of 1 - 2 quarts per 3000 miles. It does not leak out or onto the ground. GMC dealers say this is common in Yukons after 100k miles."

Anonymous, CA (2002 GMC Yukon)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Had to be replaced"

Anonymous, (2002 GMC Yukon Denali 6.0-L V8)
Spark plugs or wires failure

"Engine started shaking at idle and in 1st/2nd gear. CEL illuminated a few days later (cylinder misfire). Need spark plugs and replacement of wired that corroded."

Anonymous, (2002 GMC Yukon SLT 5.3-L V8)

"Replaced wiring. Car fails to start/run"

Anonymous, FL (2002 GMC Yukon SLT 5.3-L V8)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"I had to replace the transmission for the 2nd time since this vehicle was new. However, considering the miles on it, I was not surprised"

David S., FL (2002 GMC Yukon SLT 6.0-L V8)

"with no warning, the vehicle jerked once as I was driving down the road. When I stopped the car at an intersection it wouldn't move again. It would run but not move. Had to have the vehicle towed and transmission removed and rebuilt"

Anonymous, MO (2002 GMC Yukon SLE 5.3-L V8)

"transmission went out in first couple of years. Was replaced under warranty, then no problems since."

Anonymous, LA (2002 GMC Yukon SLT 4.7-L V8)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission computer

"when transmission worms up there is a hard shift to higher gears"

Anonymous, AR (2002 GMC Yukon SLE 5.3-L V8)
Transmission leaks

"The rubber/metal Transmission fluid cooler lines that channel the transmission fluid into the radiator for cooling and back to the transmission began to leak and had to be replaced"

Bill L., AR (2002 GMC Yukon Denali 6.0-L V8)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Differential

"Seriously worn and whining. Can be expected to go out at any time. To date keeps driving with no issue other than noise and the feeling we can't rely on it."

Anonymous, CA (2002 GMC Yukon)
Driveshaft or axle

"front axel replaced"

Van T., ON (2002 GMC Yukon Denali 6.0-L V8)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Speakers

"No sound from the speakers in the doors or in the rear"

Anonymous, KS (2002 GMC Yukon Denali)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Compare 2002 Models

No Data Available
Recalls
PROVIDED BY
WHEELS
Dec 17, 2007
WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
Summary:
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
What should you do:
FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
For more information:
THIS RECALL ONLY PERTAINS TO REPLACEMENT NATIONAL, CARQUEST WHEEL HUB ASSEMBLIES AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES MANUFACTURED BY GENERAL MOTORS OR FORD.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 07E106000
Potential Number of Units Affected: 130000
FUEL SYSTEM, GASOLINE
May 19, 2006
THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Summary:
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
What should you do:
HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
For more information:
THIS RECALL ONLY PERTAINS TO AFTERMARKET FRAM FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE VEHICLES LISTED.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 06E043000
Potential Number of Units Affected: 88303
EXTERIOR LIGHTING
Mar 21, 2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Summary:
CERTAIN POLI-AUTO COMBINATION HEADLAMP ASSEMBLIES, P/NOS. 11-728, 11-728D, 11-710, 11-419, 11-713, 11-703, 11-704, 11-708P, 11-735, 11-725, 11-726, 11-716 (P&C), 11-721-1, 11-733, 11-729, 11-730, AND 11-732, SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
What should you do:
POLI-AUTO WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE HEADLAMPS AT ITS ORIGINAL PURCHASE PRICE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2006. OWNERS MAY CONTACT POLI-AUTO AT 305-477-1356.
For more information:
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 06E025000
Potential Number of Units Affected: 1450
SERVICE BRAKES, HYDRAULIC
Aug 29, 2005
THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH.
Summary:
CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY.
What should you do:
DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
For more information:
GM RECALL NO. 05068. GM REVISED THE INVOLVED VEHICLES BY AMENDING THE ORIGINAL 573 REPORT ON OCTOBER 4, 2005. GM REVISED THE ORIGINAL 573 REPORT ON DECEMBER 16, 2005, TO INCLUDE ADDITIONAL STATES AND VEHICLE POPULATION.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 05V379000
Potential Number of Units Affected: 1353718
STRUCTURE
Mar 07, 2003
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Summary:
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
What should you do:
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
For more information:
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 03V094000
Potential Number of Units Affected: 3674
SEATS
Sep 17, 2002
IF A PERSON WERE TO INSERT THEIR FINGER(S) INTO THE PINCH POINT WHEN THE HEAD RESTRAINT FOLDS, IT COULD TRAP AND PINCH THE FINGER(S) CAUSING INJURY.
Summary:
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH REARWARD FOLDING HEAD RESTRAINTS ON THE SECOND ROW SEATS, TWO POTENTIAL PINCH POINTS EXIST ON EACH OF THE FOLDING HEAD RESTRAINTS WHEN THE RESTRAINTS ARE FOLDED REARWARD AS THE SEATBACK IS FOLDED DOWN.
What should you do:
DEALERS WILL INSTALL PROTECTIVE COVERS OVER THE PINCH POINTS. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR CADILLAC AT 1-800-458-8006.
For more information:
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 02V253000
Potential Number of Units Affected: 558904
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