At one time, driving a Honda Pilot meant driving dynamics, family friendliness, and powertrain refinement were more important to you than the macho, trucklike SUV look. The Pilot was a natural next step for Civic and Accord owners with growing families. But something went awry in the late-2000s. Honda changed tack, making the Pilot more trucky and cheap-feeling.
Alerts
There are 4 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Honda Pilot has been recalled 4 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
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In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Honda Pilot owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"Accessory CD player occasionally (about 10% of time) forgets its position and starts CD from beginning. Honda unable and unwilling to track down the problem"

R D., NY (2016 Honda Pilot EX 3.5-L V6)
Display screen difficult to see

"Infotainment difficult to use, not user friendly"

Anonymous, IL (2016 Honda Pilot EX 3.5-L V6)
Display screen freezes up

"For about the last two years when the screen is powering up I'll get a message that says some of the software was unable to start. Underneath the message is a box that says "OK". When I touch on that box the screen loads and usually is normal. Rarely however, the radio data (station frequencies) does not load properly... this has occurred maybe three times during over four years of operation. This problem is definitely not a hazard, it's just a minor inconvenience."

Anonymous, (2016 Honda Pilot Touring 3.5-L V6)

"The display stops responding. In this state, it cannot be turned off, the volume can't be changed, and the station/source cannot be changed."

Matt B., WA (2016 Honda Pilot EX 3.5-L V6)

"The screen freeze happens intermittently since we've owned the car. It is hard to show to the dealer but we eventually made a video of the problem. From that, the dealer made a repair that was supposed to fix it, but within weeks the problem is occurring again. Since it is intermittent, I don't think it was actually successfully fixed. We have not taken the car back to the dealer yet for a second try. When the screen freezes, the on screen buttons are still operational. You can touch them to change radio channels, and the channel does change what we hear on the radio. But the display of which channel is selected does not change. That area of the screen remains frozen."

Anonymous, CA (2016 Honda Pilot EX-L 3.5-L V6)

"Screen throws up error message and had to go back to dealer for a re download of software two different times after first dealer couldn't figure it out"

Anonymous, NH (2016 Honda Pilot Touring 3.5-L V6)

"screen would give a code . wouldn't work after that point"

Kathy C., IA (2016 Honda Pilot Touring 3.5-L V6)

"Android Bluetooth player freezes"

Anonymous, AB (2016 Honda Pilot Touring 3.5-L V6)

"The screen freezes up with a message about every other day. You can click on it and it comes back"

Richard O., TX (2016 Honda Pilot EX-L 3.5-L V6)

"I have complained about this for a year but the blue tooth never pairs properly. And the screen on the radio often blacks-out portions of the preset stations. I have brought it in twice to get it fixed to no avail. It is an incncwnience to have to keep taking it in. They claim it needed a software update. Our Subaru has. Ever had these problems. Very disappointing. This is my first Honda. And I'm not sure I would consider another"

Anonymous, PA (2016 Honda Pilot EX-L 3.5-L V6)
Display screen goes blank

"Occasionally the navigation screen goes blank. It refreshes once the car is restarted...so far."

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"Intermittently, the display screen will arbitrarily go blank for a few minutes to several days, then return to normal operation. The audio and navigation systems seem to still be working while the screen is blank, but controlling those systems becomes difficult or impossible until the displays return to normal operation."

Anonymous, (2016 Honda Pilot Touring 3.5-L V6)

"Screen freezes. You can tap the screen and it reverts to normal. Have not tried to get it fixed."

Richard O., TX (2016 Honda Pilot EX-L 3.5-L V6)

"the screen will randomly stop working but usually a restart of the car fixes it. if it breaks out of warranty I'm buying an aftermarket system. the Honda controls for this system are awful"

Anonymous, FL (2016 Honda Pilot EX-L 3.5-L V6)

"Screen goes blank and will not come back on unless I stop the engine and restart. Does not do it often, and dealer service could not duplicate it."

Anonymous, GA (2016 Honda Pilot EX-L 3.5-L V6)

"Presets disappear on the radio. No explanation or successful diagnosis from Honda."

Mark L., OR (2016 Honda Pilot LX 3.5-L V6)

"Display screen goes blank until car is re-started"

Anonymous, NJ (2016 Honda Pilot EX-L 3.5-L V6)

"The entertainment large screen goes blank at random times. Dealer and Honda have service bulletin on issue. They will be doing a firmware update"

Anonymous, IA (2016 Honda Pilot EX 3.5-L V6)

"Screen would go black for no apparent reason. Would restart car and would do it again. Was in Florida on vacation had to take to local dealer. Honda was aware and they had a fix"

Anthony Q., PA (2016 Honda Pilot EX-L 3.5-L V6)

"Display screen had to b replaced"

L C., FL (2016 Honda Pilot Touring 3.5-L V6)

"The screen will randomly go blank and will sometimes reset if I turn off the car and back on a couple of times. It happens when I'm using the radio and also affects the backup camera"

Anonymous, MI (2016 Honda Pilot EX-L 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"I had periodic issues with my smart phone making proper connections with my car. Occasionally, trying to get my phone to send or receive phone calls or texts would cause an error."

Anonymous, TX (2016 Honda Pilot Elite 3.5-L V6)

"My system does not connect well with my phone. The GPS is slow to find my vehicle which causes incorrect directions and has at times taken me to the wrong place (one example: the back employee only entrance to the San Diego zoo rather than the front). My phone GPS is so much better but the connectivity between my phone and car system seldom works and the hands free functions require so many extra steps, including when I am using the voice activation, that it is unsafe to use while driving. The new systems are much better."

Anonymous, CA (2016 Honda Pilot Elite 3.5-L V6)

"Sirius would not work when cold"

Anonymous, PA (2016 Honda Pilot LX 3.5-L V6)

"The buttons on the steering wheel wore out so when I tried to interface with system, it stopped working. The 2016 Pilot's blue tooth interface not Apple friendly either, and that was a selling point--salesperson didn't really know what he was talking about. All in all, though, they fixed the button and didn't charge us for the labor. With that being said, it still will occasionally glitch."

Anonymous, (2016 Honda Pilot LX 3.5-L V6)

"The phone often takes quite a long time to pair. It occasionally wont pair. The entire handsfree system takes several seconds to engage when answering incoming calls and the sound is poor - other callers complain about the microphone/sound quality."

Anonymous, AB (2016 Honda Pilot Touring 3.5-L V6)

"My samsung will not pair properly to the Pilot so that I can use my GPS. I also can not properly pair the Bluetooth."

Tami D., TX (2016 Honda Pilot EX 3.5-L V6)

"The radio has a gremlin in it. It sometimes changes stations or channels while driving. The dealer couldn't find a problem. When the vehicle is turned off, upon restarting you must reset in back to audio. That's a pain!"

Anonymous, MN (2016 Honda Pilot Touring 3.5-L V6)

"Honda's connectivity for iOS systems crashes with high frequency and cannot be updated, which is unacceptable to me and would have led me not to buy the vehicle had I known of it."

Anonymous, WI (2016 Honda Pilot Touring 3.5-L V6)

"Bluetooth is spotty. Seems to have resolved with a. new phone. Static in the entire system resolved only with restarting the car."

Anonymous, TN (2016 Honda Pilot Touring 3.5-L V6)

"the hondalink sy. stem is bad and I don't think Honda cares that it is."

Anonymous, PA (2016 Honda Pilot EX-L 3.5-L V6)

"Very difficult and awkward to use/navigate. Touch screen is not sensitive. Bring back the knobs!!"

George T., SC (2016 Honda Pilot EX-L 3.5-L V6)

"If you turn off the car while using the mp3 player it clears the info about where you were and resets to the first track in the first folder"

Anonymous, WA (2016 Honda Pilot EX 3.5-L V6)

"The Honda Link system is unreliable and frustrating. Drops pairings, constantly says it is updating data - but then does nothing. Won't stay synced to Pandora"

Anonymous, PA (2016 Honda Pilot EX-L 3.5-L V6)

"If I dial a number using my devices favorites the call does not go through the cars bluetooth, I have to use the handset to complete the call. I frequently use my favorites list to dial a call but want to complete the call handsfree"

Jeffery H., MN (2016 Honda Pilot Touring 3.5-L V6)
Hardware replacement

"Unit would note allow phone calls from my cell phone intermittently, and their were frequent problems with the Bluetooth connection. Head unit was replaced by honda under my HondaCare extended warranty."

Anonymous, WV (2016 Honda Pilot Elite 3.5-L V6)

"Dealer was unable to update the software so new unit was installed but phone integration is still not working properly."

Anonymous, MO (2016 Honda Pilot Elite 3.5-L V6)

"System Start stop button error. Dealer just re-set error, and charges Fee to do so. Dealer indicated if it can back, more testing would be done, and probably have to replace main circuit board. I went on-line, and founf that it could be repaired by replacing Start/Stop button. I ordered it on-line, and replaced the button myself in 40 minutes."

Anonymous, NY (2016 Honda Pilot Elite 3.5-L V6)
In-dash navigation system (GPS)

"This is the 3rd and most expensive Honda I have owned. I loved the other 2. The navigation on the 2016 is the most complicated and difficult tom use. very hard to determine distance to stops along the way on long trip. System gets lost in big cities; could not navigate around Boston or New Orleans with any success"

Anonymous, AL (2016 Honda Pilot Touring 3.5-L V6)

"Upon purchase the navigation system, radio, etc did NOT work. Was immediately taken back to the dealer and fixed in about a week. (Found out after driving off the lot that the system did not operate.)"

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"it takes a very long time for the gos tob determine the location of the car - much longer than other gps units or phones."

Anonymous, (2016 Honda Pilot Elite 3.5-L V6)

"GPS screen would black out. A Honda recall on software fixed the problem"

Anthony Q., PA (2016 Honda Pilot EX-L 3.5-L V6)

"the gps semsors in car seem to be less than accurate...some places gps turn right when roadsigns indicate turn left...garmin software kludgy...previous tom tom software was better...too many functions jammed into one screen...voice commands not always recognized due to cabin noise...can't trust unit to get me to a new area safely been using a separate gps unit to use as a backup and check to in car unit...this pilot for its price was not checked out before rollout and its quite pricey considering the gremlins that have plagued the suv doing its short life"

Anonymous, WI (2016 Honda Pilot Elite 3.5-L V6)

"I'm on my fourth unit. Original didn't function properly.Second was scratched badly on inside of glass.Third got an error message that kept popping up.Current unit is fine so far"

Anonymous, NH (2016 Honda Pilot EX-L 3.5-L V6)

"cannot see screen due to sun glare; most streets on map do not have a name; uneven and awkward zoom in and zoom out; all available icons for position of my car too big for map; directions not reliable; street lines too wide allowing fewer street lines; screen layout not practical - less room for map and too much space for other information items such as street presently driving on; I am an experienced vav user, hand held and in dash; this is the worse I have ever imagined; BIG TIME BUYER"S REM"

Mark H., TX (2016 Honda Pilot EX-L 3.5-L V6)

"The display says I need a map update but the dealer cannot do it and the instructions on the internet don't work. I am suppose to format a thumbdrive in the vehicle but the thumbdrive format is not recognized by the update software. Nobody knows what to do"

Joe C., OR (2016 Honda Pilot Touring 3.5-L V6)

"Gets lost. Turns the wrong way into one way streets. Is confused at intersections. Sometimes does not recalculate, has to be reprogramed"

Anonymous, MN (2016 Honda Pilot Touring 3.5-L V6)

"Ordered new Pilot with Garmin GPS System installed in the infotainment system from factory had to wait almost 2 months. After about 6 months I started to receive messages on my system telling me that my GPS system was out of date and I needed to update. Local dealer had no idea how to perform this task, called Honda they had no idea and told me to Garmin. Garmin wasn't sure. Found info online at Honda/Garmin.com online"

Anthony Q., PA (2016 Honda Pilot EX-L 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Happens intermittently and has to be paired again"

Anonymous, IL (2016 Honda Pilot EX 3.5-L V6)

"The phone pairing only works about 70% of the time. Honda has refused to fix the problem on all the 2016 Honda Pilots."

Anonymous, VA (2016 Honda Pilot EX-L 3.5-L V6)

"Phone paring has stopped"

Anonymous, NC (2016 Honda Pilot EX-L 3.5-L V6)

"Phone pairing is a combination of a software glitch and poor human factors design by Honda. System does not always display detected BT devices that have been connected to the vehicle in the past. Switching between one phone and another is difficult and most of the time doesn't provide the desired result. We have noticed that about 25% of the time trying to force the system results in a frozen/unresponsive screen."

Anonymous, GA (2016 Honda Pilot EX-L 3.5-L V6)

"Car came with phone able to be paired, worked fine. Sirius radio stopped working. they said antenna was broken, had to be replace but was not covered by warrantee. Paid for new antenna $380 but then phone could not work when radio on. After the fact they told me they could not fix that."

Anonymous, AL (2016 Honda Pilot Touring 3.5-L V6)

"Iphone won't connect with bluetooth. Technician spent about 11.5 hours working on it and it worked when I left the dealership. It stopped working the next day. My phone has no problem connecting to other devices."

Anonymous, PA (2016 Honda Pilot Touring 3.5-L V6)

"The interaction of phone and voice controls do not work despite replacement of the radio unit. Sometime the phone does not work right when operating in car, hangs and will not recognize a hang up."

Anonymous, MO (2016 Honda Pilot Elite 3.5-L V6)

"It's not as easy to pair phones when two iPhones are in the car. Meaning--the first phone in the car is the one that is paired which may not be the driver."

Anonymous, (2016 Honda Pilot LX 3.5-L V6)

"phone calls transferred perfectly for first 4 months, then would not transfer and would not display name of person calling. After several trips to dealer over 5 mo. period, they were able to get it so I could transfer calls manually by touching Transfer on screen. Technician said this is problem only with I-phones, frequent software updates of I-phone said to be a problem. Android phones work perfectly well and I observed this when they used their own phones to test system. System does not work as it did when new. I've given up on Honda fixing the problem and learned to live with it as is."

Robert C., TX (2016 Honda Pilot EX 3.5-L V6)

"About half the time, the bluetooth system refuses to recognize an incoming call. Frequently what happens is that about a minute or two after the call, it asks me if I want to transfer the call over to bluetooth, but FREQUENTLY, that does not work and the call is lost or held in some weird purgatory for about half a minute before suddenly showing up again. The display/infotainment screen is terrible (as your early reviews of this vehicle said), and I think that contributes to some of the bluetooth issues. One extremely frustrating deficit: Even with a correctly paired phone, there is no way to access my phone's contacts on the car's display screen. I can access speed dial numbers that I have programmed into the car. I can access recent calls made. But without a contact list function (which my former Honda Odyssey had), if i attempt to make a call from my car, I have to do it through my cell phone's screen -- and it does not go through the bluetooth. About a minute or two later, the car's display screen will give me the option of transferring the call to bluetooth, but as stated above, that transfer process is terrible and often results in dropped calls or the call being put on hold for about 30 seconds. These are not issues tied to the car being driven at the time; these problems happen when I am trying to make a call from the vehicle while it is parked. I love the way this car drives (and it is AWESOME in the Cleveland snow), but the electronic stuff is such an enormous daily irritation that I refuse to get another Honda when my lease runs out (and this is the 3rd Honda that I have owned). Seriously thinking about a CHEVROLET Traverse for next time."

Julie G., OH (2016 Honda Pilot Touring 3.5-L V6)

"Phone pairing with Bluetooth only works about 25% of the time. Honda refuses to update the system and has been very condescending to owner groups."

Mick M., VA (2016 Honda Pilot EX-L 3.5-L V6)

"Unable to use hands free phone capability. Apparently this model of Pilot is not capable of communicating with the latest I phone software"

Anonymous, MI (2016 Honda Pilot EX-L 3.5-L V6)

"Works intermittently. Big headache."

Anonymous, OH (2016 Honda Pilot EX-L 3.5-L V6)

"There's a bug that renders the microphone useless. It's a common problem and that's how I learned how to fix it."

Anonymous, NJ (2016 Honda Pilot Elite 3.5-L V6)

"The car has not paired properly with my Iphone since it was 4 months old. I have given up on Honda to address the problem. on outgoing calls, I have to wait until the receiving party actually answers before the phone gives me the option to switch the call to the speaker and I have to manually select a button on the screen to do so. Honda has provided no software updates to address the issue after numerous complaints at the dealer."

Robert C., TX (2016 Honda Pilot EX 3.5-L V6)

"Would not pair after initially pairing.. all dealer could do was reset the system, losing all saved information. It would then work well for a few days and required a new appointment and trip to dealer (90 minute drive)"

M M., NS (2016 Honda Pilot EX-L 3.5-L V6)

"This vehicle's infotainment system is terrible. Bluetooth pairing is inconsistent - it doesn't detect presence of a phone and must be rebooted sporadically. In general, it suffers from an extremely poor human-factors design . Target functions require multiple steps to successfully use (e.g Bluetooth pairing is buried in unintuitive menus). The touchscreen doesn't always detect touch... sort of like wrapping your iPad in Saranwrap. Simple functions like changing the radio/volume/accessing songs on phone are frustratingly difficult. That, plus the poor maintainability of the vehicle (have you seen where they buried the battery in this thing???), would keep me from buying what is otherwise a decent vehicle."

Nicole H., GA (2016 Honda Pilot EX-L 3.5-L V6)

"The car sometimes struggles to connect a call when received and bluetooth is in use. Problem seems to come and go and is very frustrating"

Thomas V., VA (2016 Honda Pilot Elite 3.5-L V6)

"To this day, I cannot plug in my iPhone with a USB cable: the InfoSystem has destroyed the OS on Two iPhones already (verified by Apple Tech): Honda officially notified me their Tech Team now says you cannot do that and use the phone, or access music while the phone is plugged in...?!"

Steve B., WA (2016 Honda Pilot EX-L 3.5-L V6)

"Honda's bluetooth reliability has been extremely spotty. The system is based on an old version of Android and honda has been very slow to provide any updates"

Anonymous, NV (2016 Honda Pilot EX 3.5-L V6)

"Drop calls from blue tooth and reverts back to the receiver or answers calls but not through the cars audio"

Anonymous, NH (2016 Honda Pilot Touring 3.5-L V6)

"The system crashes when paired"

Anonymous, MN (2016 Honda Pilot Elite 3.5-L V6)

"It does not automatically pair with my phone many times when I drive"

Anonymous, IL (2016 Honda Pilot EX-L 3.5-L V6)

"Bluetooth connection drops intermittantly but works fine when I go to the dealer"

Joe C., OR (2016 Honda Pilot Touring 3.5-L V6)

"The whole point of blue tooth pairing is so that it happens quickly and automatically when u enter the car so u can safely and hands-free talk on the phone. The service department gave me some lame excuse that some phones are not compatible with their system. I have an iPhone. It has to be one of them sit if to the most popular phone out there. This is the excuse? Ridiculous"

Anonymous, PA (2016 Honda Pilot EX-L 3.5-L V6)

"Sometimes the car just doesn't recognize my phone but then later in the day it will work fine again"

Anonymous, MI (2016 Honda Pilot EX-L 3.5-L V6)
Radio

"Siruis XM radio module quit working. We opted to do without as the other features of the radio still work."

Anonymous, TX (2016 Honda Pilot EX-L 3.5-L V6)

"Needed to get a new satellite radio antenna"

Anonymous, KS (2016 Honda Pilot EX-L 3.5-L V6)

"The radio (including satellite radio), occaisionally comes on staticky. The only way of stopping it is to shut off the engine and restart at which point the radio works fine."

Anonymous, VA (2016 Honda Pilot Touring 3.5-L V6)

"same as DVD player"

Kevin C., IA (2016 Honda Pilot Touring 3.5-L V6)

"fluctuating volume . sort of like auto volume adjust with speed of vehicle, but that was turned off and speed was constant. Only on radio."

Alfred M., SC (2016 Honda Pilot EX-L 3.5-L V6)

"The satellite antenna went bad. It took two visits to the dealership to fix."

John H., WA (2016 Honda Pilot EX-L 3.5-L V6)

"The antenna for the xm sirus radio was faulty"

Galen R., FL (2016 Honda Pilot EX-L 3.5-L V6)

"The radio would either quit working all together or the volume would increase uncontrollably. The only way to correct the problem was to pull over, turn the car off and restart it."

Anonymous, MN (2016 Honda Pilot Touring 3.5-L V6)

"Very difficult to operate with touch-screen. Getting rid of volume/tuning knobs was a big mistake!"

George T., SC (2016 Honda Pilot EX-L 3.5-L V6)

"Very poor reception"

Douglas K., CT (2016 Honda Pilot Touring 3.5-L V6)

"Link to Pandora inconsistent"

Anonymous, MN (2016 Honda Pilot Elite 3.5-L V6)

"The volume would go up to full and stay until vehicle is turned off"

Anonymous, KS (2016 Honda Pilot EX-L 3.5-L V6)

"Radio cuts out intermittently, drops bass or treble at random. Works fine on Bluetooth playing from another device (phone). Honda does not even want to admit that there is an issue. It is extremely irritating not to have a normal radio and I do not want to pay for satellite"

Mike L., MD (2016 Honda Pilot Touring 3.5-L V6)

"FM volume faded in and out. Design flaw. Recent software update seems to have resolved the issue"

Anonymous, MD (2016 Honda Pilot LX 3.5-L V6)

"Radio varies in volume even when speed adjustment mode is off. Sound quality poor. Sounds like old portable radio. Radio display freezes"

Anonymous, CO (2016 Honda Pilot 3.5-L V6)
Rear entertainment system (e.g., DVD player, rear screen)

"Very difficult to operate."

Anonymous, LA (2016 Honda Pilot Touring 3.5-L V6)

"Rear DVD. Would not work unless I stopped the pilot turned it off and turned it back on. Would happen one or twice a week. Every week. Just got blank screen. Audio worked fine"

Anonymous, IA (2016 Honda Pilot Touring 3.5-L V6)

"Rear info system is designed to be controlled from the front or rear depending on toddlers in the back; however, it cannot control the DVD player from the front making it useless unless those in the back are old enough to read a remote."

Anonymous, CA (2016 Honda Pilot Elite 3.5-L V6)

"the DVD player will have a blank screen off and on . in order to correct the problem the pilot must be turned off and back on . radio would also stop working. took the pilot in several several times to Honda . have even been given a loaner. they have replaced the whole audio/video unit 3 times. finally they figured out it was happening every 8 cycles/starts. they went out to the lot and checked other 2016 Honda pilots and the same thing occurred. they also checked a 2017 pilot and the same thing occurred. at the end of January a representative from Honda in California came out . they were supposed to re write the start up program .....have never heard back from them"

Kevin C., IA (2016 Honda Pilot Touring 3.5-L V6)

"The system did not work properly upon delivery from the factory. The entire unit was eventually replaced on warranty. The system is cumbersome to use and operate and the remote is difficult to use"

Anonymous, AB (2016 Honda Pilot Touring 3.5-L V6)

"screen is blank from time to time with audio playing ."

Kevin C., IA (2016 Honda Pilot Touring 3.5-L V6)

"wouldn't play all dvds"

Kathy C., IA (2016 Honda Pilot Touring 3.5-L V6)
Routine software updates

"After applying the 2019 GPS five times, the GPS cannot be used to get directions and the data map in not operable. Called Grmin four times and they were not able to fix it. Went to Honda Service department and they said it is up to Garmin to fix the problem. Garmin at two calls made to their support group said they will call back to provide a solution but no call backs were made. Extremely the worst customer service from Garmin and Honda. After the attempted effort to upgrade the GPS software, the GPS had been unusable."

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"Have not received any updates in 2 years of ownership - therefore no fixes or improvements have been provided to a substandard software subsystem."

Anonymous, WI (2016 Honda Pilot Touring 3.5-L V6)
Software update fixes

"Navigation updates were difficult to upload in to Pilot"

Anonymous, PA (2016 Honda Pilot LX 3.5-L V6)

"When shifting from drive to park, if I don't pause in reverse before shifitng into park, the engine will shut off, but the accessories remain on. I then have to restart the engine, shift into reverse than back into park before everything shuts off. My dealer was unable to duplicate this problem and Honda corporate has never heard of anyone reporting this situation before. No solution available at this time."

Anonymous, CA (2016 Honda Pilot EX-L 3.5-L V6)

"Warning systems problem. Self-corrected."

Anonymous, ON (2016 Honda Pilot EX-L 3.5-L V6)

"Alerts and recurring beeping."

Jeffrey R., NY (2016 Honda Pilot EX-L 3.5-L V6)
Speakers

"There is a popping and scratching sound that comes through the speakers. Honda is working on a fix for the problem. Infotainment center in this vehicle is very troublesome"

Denis H., OH (2016 Honda Pilot Elite 3.5-L V6)

"Speaker quality is poor not all speakers work all the time. Have discussed audio issues with Honda no resolution"

Anonymous, CO (2016 Honda Pilot 3.5-L V6)
Steering wheel controls

"Steering wheel control button for instrument panel stuck in the on position disabling ability to reset mileage, etc.. Button replaced by dealership under warranty."

Anonymous, SC (2016 Honda Pilot EX 3.5-L V6)
Voice control commands

"The problem started on day one. The voice commands do not work. Honda told me to buy a new iPhone. Honda should buy every owner an Echo Auto to compensate for how poorly their infotainment system is."

Anonymous, VA (2016 Honda Pilot EX-L 3.5-L V6)

"The voice recognition is terrible. I’ve never been able to make a phone call or enter a destination into the GPS using voice commands successfully."

Anonymous, VA (2016 Honda Pilot Touring 3.5-L V6)

"The voice commands do not work. I talked to the dealer about it and they were very condescending. Quote from one of their service reps: my dad said you should never buy a car the first year it's available. Very insulting, my Honda Pilot is a $40,000 vehicle and I expect it to be perfect."

Mick M., VA (2016 Honda Pilot EX-L 3.5-L V6)

"Never worked right. Useless."

Anonymous, OH (2016 Honda Pilot EX-L 3.5-L V6)

"As CR has duly noted - repeatedly - the info-tainment system on the Pilot is terrible. There are no knobs; everything is done on a touch screen that is very insensitive, causing you to have to touch the screen hard and often to get it to respond. Despite several visits to the dealer, the voice activation system to make a call or receive a voice version of a text does not work. We have given up trying. I like the Pilot, but it is appalling that Honda has continued to sell the Pilot for four model years without remedying this system. I assume they will remedy it with the next iteration of the Pilot, probably in the 2021 or 2022 model year."

Patrick B., MI (2016 Honda Pilot EX-L 3.5-L V6)

"The system sometimes has a hard time deciphering addresses. I speak very clear English (my only language) and I have updated the maps. It’s frustrating when you are late for a granddaughter’s soccer game and can’t get the system to find an address so you have to pull over and enter the address manually."

Paula Z., ID (2016 Honda Pilot Elite 3.5-L V6)

"Basic lack of recognition. Give command and you get this silly "Pardon? No command was heard". If you turn off the voice prompt then it seems to be even less likely to understand the command. Tell it a person to call and it displays a few numbers. Not phone numbers. Just a few digits"

Anonymous, WA (2016 Honda Pilot EX 3.5-L V6)

"The voice commands do NOT work. The infotainment system was programmed by a dyslexic, left handed, drunken malcontent on a bad bay. It's a $40,000 vehicle and it has terrible wind noise from the right side of the cabin. The radio controls are ridiculous. Honda refuses to enable Android Auto or Apple Carplay. Unacceptable!"

Mick M., VA (2016 Honda Pilot EX-L 3.5-L V6)

"It cannot hear my commands nor can it hear or understand the service persons"

Anonymous, CA (2016 Honda Pilot EX-L 3.5-L V6)

"Stopped working completely. It took Honda 10 months to correct the problem after me visiting 8 times to Honda dealers. There was absolutely NO improvement in the system. The final fix which completely solved the problem by a software update"

Anonymous, SK (2016 Honda Pilot LX 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"car is just not air tight under dash and at windows so fairly noisy at 35-40 MPH or above"

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"Tailgate was leaking after heavy rain, water would drain into the cargo area when tailgate opened. Dealer couldn't repair it, had to wait for a Honda technician to come at a later date. Took 1 day and is now resolved."

Anonymous, MA (2016 Honda Pilot EX-L 3.5-L V6)

"same as prior, the same issue"

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"There was a leak in the trunk. It was soaked. Fixed it. But had to bring back because wasn't properly fixed. They told me they replaced the carpet in the entire trunk, but they just used a drying agent (that smelled). Was not happy with the repair, and the fact that friend of mine says the car smells moldy"

Anonymous, NY (2016 Honda Pilot EX-L 3.5-L V6)

"There are air leaks around the sun roof. Honda refuses to fix it."

Michael Mick M., VA (2016 Honda Pilot EX-L 3.5-L V6)

"The leak was windshield washer leak."

James S., TX (2016 Honda Pilot EX-L 3.5-L V6)

"Water leak thru front firewall into passenger seat floor"

Robert M., OR (2016 Honda Pilot LX 3.5-L V6)

"Same problem as listed before. Seal near read door failed"

Jun R., GA (2016 Honda Pilot Touring 3.5-L V6)

"Climate control, A/C unit leaked water onto passenger footwell soaking the carpet. Resolved the second time at dealership. Unit was replaced under warranty and resolved the issue"

Anonymous, CT (2016 Honda Pilot EX-L 3.5-L V6)
Seals and/or weather-stripping

"When back cargo door was opened after a rain storm, water would pour into the back of the car instead of going around seal. Would also hear water sloshing around in cargo door."

Anonymous, LA (2016 Honda Pilot Touring 3.5-L V6)

"Same issue. Truck was not properly sealed. Was not happy with the way the repaired it the first time and had to bring it back....not entirely happy with the repair once fixed because of slight moldy smell."

Anonymous, NY (2016 Honda Pilot EX-L 3.5-L V6)

"Seal near rear door failed, causing water to intrude into the interior space"

Jun R., GA (2016 Honda Pilot Touring 3.5-L V6)

"Water leak rear hatch area"

Michael C., MA (2016 Honda Pilot Elite 3.5-L V6)
Squeaks or rattles

"ongoing clunk from front end. dealer stated it was nothing to be concerned about."

Anonymous, CA (2016 Honda Pilot EX 3.5-L V6)

"Repaired Front Center Tubular Body Frame."

Anonymous, NY (2016 Honda Pilot EX-L 3.5-L V6)

"The interior sun shade underneath the moon roof has been squeaking during drives for months. Also, there is an annoying rattle coming from the rear that I've never been able to figure out. Unacceptable for a $40K vehicle, and very disappointing for the Honda brand."

Anonymous, OH (2016 Honda Pilot EX-L 3.5-L V6)

"when braking there is a loud noise coming from the front right wheel. I have had Honda lookk at it and they couldn't see an issue. 6 months ago they recommeded a brake cleaning service and the noise disappeared. It has since returned louder than before."

Anonymous, ON (2016 Honda Pilot Touring 3.5-L V6)

"there is a squeak at low speeds that the dealer has been unable to resolve. It is not consistent so hard to pin down but annoying to drive."

Anonymous, OR (2016 Honda Pilot Touring 3.5-L V6)

"Something is loose in the back, a lot of wind noise"

Anonymous, FL (2016 Honda Pilot EX 3.5-L V6)

"There is a squeak or clicking noise when backing up. There is also a squeaking noise when coming to a stop when driving."

Anonymous, ON (2016 Honda Pilot Touring 3.5-L V6)

"There has always been a rattling on the passenger's side of the engine."

Robert N., IN (2016 Honda Pilot EX-L 3.5-L V6)

"Its a very noise vehicle all the road noise"

Linda S., FL (2016 Honda Pilot EX-L 3.5-L V6)

"Rattle around the fold down Blu-ray player that we can't find."

Mick G., NB (2016 Honda Pilot Touring 3.5-L V6)

"We have a vibration noise that I hear mostly around the passenger front window. In addition, whenever the air conditioner is running and we have the cruise control on, we hear a vibrating noise around the dash area"

Anonymous, TX (2016 Honda Pilot EX-L 3.5-L V6)

"Rattle inside the left side rear door area due to a lose screw bouncing around inside the body panel"

Mark T., TX (2016 Honda Pilot LX 3.5-L V6)

"Windows rattle when partially open"

Anonymous, CT (2016 Honda Pilot LX 3.5-L V6)

"Knocking sound in front dash area. Fixed several times. Still makes the noise"

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)
Wind noise

"The wind noise is loudest over 40 MPH from all windows and sunroof"

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"Moon roof guard cause excessive noise"

Anonymous, NC (2016 Honda Pilot EX-L 3.5-L V6)

"Annoying driver door wind noise on highway. Several trips to the dealer NEVER resolved the issue. A road noise free car is important to me."

Anonymous, VA (2016 Honda Pilot EX-L 3.5-L V6)

"wind noise front driver door since purchase. Dealer can't/won't fix. Attributes to Weather-tek after market window guards. Problem present since purchase (way before addition of after market guards installed one year after purchase)"

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"After purchase of new vehicle, within 6 months notices a new whistle sound from the door area. Took to dealer I purchased from and they couldn't hear and refused to address."

Anonymous, OR (2016 Honda Pilot Touring 3.5-L V6)

"Evidently this is a common problem because the doors are heavy and sag after a while (43000 miles). To fix it requires a minor adjustment."

Frederick D., IN (2016 Honda Pilot Elite 3.5-L V6)

"The sunroof and the right rear window generate lots of wind noise. Honda tried to fix it but failed."

Michael Mick M., VA (2016 Honda Pilot EX-L 3.5-L V6)

"Car is very noisy inside both wind and road noise. So much so can not hear radio. Will trade in"

Ew B., TX (2016 Honda Pilot EX-L 3.5-L V6)

"What is it with Honda? Can't they build a quiet cabin? I'm driving a $40,000 Pilot EX-L with Honda Sensing and the wind noise from the right side of the cabin is terrible. I talked to Honda service about it and they were insultingly blase about the whole thing. Their attitude was: "Yeah, we can sell every one we make. So screw you buddy.""

Mick M., VA (2016 Honda Pilot EX-L 3.5-L V6)

"I hear a loud roaring sound when I am driving especially on roads that are not perfectly smooth"

Anonymous, CA (2016 Honda Pilot EX-L 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Molding on the roof came off. Molding on the rear door handle came off."

Anonymous, (2016 Honda Pilot EX 3.5-L V6)

"Plastic piece above tailgate hinge came off due to broken piece of plastic. I super glued it back on and has held so far"

Anonymous, MN (2016 Honda Pilot EX-L 3.5-L V6)

"Trim molding getting out of the holding clips and the plastic molding color is fading."

Anonymous, PR (2016 Honda Pilot EX 3.5-L V6)

"Trim from top of windshield to luggage rack has come loose twice and been replaced"

Anonymous, AZ (2016 Honda Pilot Touring 3.5-L V6)

"a plastic part protruded out due to shape change, and luckily this is covered by warranty. actually, this is a small problem, and it won't affect the usage of my vehicle, but I still brought my car to the dealer and let them replace that part as it covered by the warranty."

Junjian S., NY (2016 Honda Pilot EX-L 3.5-L V6)

"Trim on bottom of drivers door became loose do to broken clip. Replace free by dealership."

Anonymous, MN (2016 Honda Pilot EX-L 3.5-L V6)

"top of roof where luggage rack would mount trim pieces came loose on both sides. Had to be replaced by dealer."

Anonymous, MO (2016 Honda Pilot EX-L 3.5-L V6)

"the black roof trim pieces had to be replaced. they lift and come loose almost come off the roof rack they are in the front above the windshield"

Anonymous, CA (2016 Honda Pilot Elite 3.5-L V6)

"Weather stripping along back of driver's door comes loose."

Anonymous, TX (2016 Honda Pilot Touring 3.5-L V6)

"the black plastic molding on the driver's door was loose"

Mangzhu Z., NJ (2016 Honda Pilot EX-L 3.5-L V6)

"Trim on roof was coming off towards the front on both sides"

Mike F., WA (2016 Honda Pilot Elite 3.5-L V6)

"the door gasket on the passenger side keeps coming loose. When you open the passenger front door it is hard to open like the door is sticking to the gasket."

Anonymous, IL (2016 Honda Pilot Elite 3.5-L V6)

"Roof trim came loose and needs to be re-attached."

Anonymous, NE (2016 Honda Pilot LX 3.5-L V6)

"ROOF TOP BLACK PLASTIC TRIM CAME LOOSE HAD TO BE REPLACED AT DEALERSHIP"

Anonymous, CA (2016 Honda Pilot Elite 3.5-L V6)

"MOLDING ON DRIVERS DOOR WAS LOOSE"

Anonymous, NY (2016 Honda Pilot EX-L 3.5-L V6)

"Roof trim loose"

Anonymous, TN (2016 Honda Pilot EX 3.5-L V6)

"Driver's side mirror housing loose and defrost failed. Gas cap was not flush with the rear fender"

Mark J., MI (2016 Honda Pilot Touring 3.5-L V6)

"The rubber seal running down each outboard side of the roof experienced detachment at the Left front and right front windshield"

Gregory W., FL (2016 Honda Pilot EX-L 3.5-L V6)

"tailgate camera trim had to be replaced, right front wheel well popped out in an area"

Anonymous, OH (2016 Honda Pilot EX-L 3.5-L V6)

"The clip that attaches a piece of molding was broken from the time we received the vehicle. The molding would not stay firmly attached and would subsequently catch on the tailgate as it lifted. The molding piece would bend severely and often pop off violently. In the end, that molding piece and several other surrounding pieces had to be replaced under warranty"

Anonymous, CA (2016 Honda Pilot EX-L 3.5-L V6)

"Roof trim came off. Was repaired under warranty and recall"

Anonymous, NH (2016 Honda Pilot LX 3.5-L V6)

"The trim on roof had to be replaced 3 times; Honda paid for all 3 but no reimbursement for my lost time and frustration; first time Honda dealer implied I must have shut my garage door on roof or some other reason it was my fault; a year later Honda sent me a notice in the mail that this is a common failure;"

Mark H., TX (2016 Honda Pilot EX-L 3.5-L V6)

"Problems with the molding along the roof rails was loose and fit poorly"

David W., MT (2016 Honda Pilot EX 3.5-L V6)

"The black plastic over the drivers side tire is loose and we had to bring it to their attention twice. Once they popped it back in. The second time they replaced that entire strip"

Katelyn M., CA (2016 Honda Pilot EX-L 3.5-L V6)

"I've had numerous issues with trim. Screws not attached to the wheel well, weatherstripping coming loose, and a roof rail trim that flew off the car. Seems to be poorly made"

Jeffery H., MN (2016 Honda Pilot Touring 3.5-L V6)

"Molding(trim) on the roof came loose and raised needs to be glued in place.One service manager (Honda) said these are not glued.No other way to hold it down.Not satisfied with this response"

Greg W., AB (2016 Honda Pilot Touring 3.5-L V6)
Loose interior trim or moldings

"driver side sun visor detached from roof"

Anonymous, OH (2016 Honda Pilot EX-L 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"Manufacturer defect in painting on roof. Covered by warranty, but was a pain in the ass to get through the whole process."

Anonymous, TX (2016 Honda Pilot EX-L 3.5-L V6)

"paint in the seams of the fenders chiping and the dealer said it was because of a shopping cart"

James S., FL (2016 Honda Pilot EX-L 3.5-L V6)

"rear door hinge pint peeled when brushed with finger"

Anonymous, OH (2016 Honda Pilot EX-L 3.5-L V6)

"Paint on hood developed small rust spots coming through the paint. Dealer had it repainted. No problem since then."

Anonymous, GA (2016 Honda Pilot EX-L 3.5-L V6)

"The car was the first generation and i believe the paint didn’t bake properly in the shop"

Sam F., CA (2016 Honda Pilot LX 3.5-L V6)

"When the car had under 2000 miles sliding a cardboard box out of the back paint peeled off of the rear bumper. This has gotten progressively worse as time has gone on"

Paul G., FL (2016 Honda Pilot EX 3.5-L V6)
Rust

"Rear hatch is rusting above license plate in area where lamp and hatch button are located."

Anonymous, NY (2016 Honda Pilot Unsure 3.5-L V6)

"Rear gate above license plate is rusting. Area is about 2". Presently waiting oh Honda to disposition."

Anonymous, NY (2016 Honda Pilot Elite 3.5-L V6)

"Trailer hitch powder coating chipped off and it's rusting."

Jeff M., NJ (2016 Honda Pilot Elite 3.5-L V6)

"Trailer Hitch is already badly rusting. Dealership said there is nothing they can do about it. Advised me to buy and use Rustolium. I had my last Pilot for over 10 years. I don' think this hitch will last half that time"

Anonymous, PA (2016 Honda Pilot EX-L 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"A light came on. I took it to the dealership. Whatever part that failed was replaced at no charge because we have the bumper to bumper warranty."

Anonymous, VA (2016 Honda Pilot Touring 3.5-L V6)

"All of the warning lights came on and stayed on. Dealer changed the injectors to fix."

Chandler J., NV (2016 Honda Pilot EX-L 3.5-L V6)

"emissions control required replacement of all fuel injectors, and associated hardware"

Anonymous, CA (2016 Honda Pilot EX-L 3.5-L V6)

"No egr problem except the catalytic converter"

Anonymous, LA (2016 Honda Pilot LX 3.5-L V6)
Fuel injection system

"This was the first time. Made sounds is if the car wasn't changing gears."

Anonymous, (2016 Honda Pilot EX 3.5-L V6)

"Suddenly, all my dash warning lights went on. The car still drove OK. I made a service appointment for the next day. Service advisor said some of the fuel injectors caused the problem. All would be replaced under warranty. The service didn't take long. The problem hasn't repeated. My mpg according to dash indicators is down by 3 mpg. A familiar highway trip used to give 28 mpg. Now its 25 mpg. Calculating mpg by hand agrees with the the new results. I never calculated the mpg before the fuel injectors were replaced."

Anonymous, OH (2016 Honda Pilot EX 3.5-L V6)

"Check engine lamp illuminated with message stating emissions system problem. Promptly took to a Honda Dealer who determined 1 fuel injector defective and changed all of them as per Honda procedures under emissions warranty. Defective fuel injectors are widespread problem for this "Dream" engine."

Anonymous, NY (2016 Honda Pilot Unsure 3.5-L V6)

"All fuel injectors and injector rail we're replaced after at least a dozen fault lights came on and car ran rough. Online research shows this is a common problem. Not covered by warranty, got Honda to pay half repair cost."

Anonymous, GA (2016 Honda Pilot EX-L 3.5-L V6)

"The fuel injectors are leaking causing an emissions alert."

Anonymous, NC (2016 Honda Pilot EX-L 3.5-L V6)

"The emissions light kept coming on and I found out that the fuel injectors were failing on the 2016 Honda Pilots. I finally contacted the dealer and they were able to get Honda to pay for the $1,600 repair as a courtesy except for a $25 deductible."

Anonymous, (2016 Honda Pilot Touring 3.5-L V6)

"All of the fuel injectors had to be replaced!"

Anonymous, NY (2016 Honda Pilot Touring 3.5-L V6)

"Started to run roughly with decreased power. Went online and discovered others had this problem and that it was covered by warranty."

Anonymous, CA (2016 Honda Pilot EX-L 3.5-L V6)

"In summer 2019 check engine light came on, so took car to dealer's svc dept in Jul 2019 (car had ~ 44K miles). They said that the fuel injector malfunctioned and had to be replace. Was not under warranty and would have costed over $2K, but we escalated with Honda and because we've owned Hondas/Acuras before they paid most of the cost and we only paid ~ $350. During the time the engine light came on the SUV was drivable, but they recommended that we not drive it and get it fixed right away."

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"CEL lit up and cleared itself intermittently over many months. Tried fuel injector cleaner CEL continued for many more months. Dealer diagnosed problem, needed to replace fuel injectors. Replaced injectors last year. CEL has not come on since."

Anonymous, TX (2016 Honda Pilot Elite 3.5-L V6)

"started with all warning lights coming on. Experienced intermittantly. Problem was resolved."

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"Injectors had to be replaced at 60000 miles due to maintenance call back."

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"Check engine light came on. Diagnosis by dealership indicated an injector fault. Injector was replaced."

Kristen R., WI (2016 Honda Pilot Touring 3.5-L V6)

"Injectors placing too much gas into engine causing emissions problem and poor performance"

Geoffrey W., PE (2016 Honda Pilot Touring 3.5-L V6)

"They failed after only 36500 miles. Very disappointed as these components should last much longer. Just out of warranty. Honda covered most of the repair but should have covered it all."

David W., MT (2016 Honda Pilot EX 3.5-L V6)

"Injectors had to be replaced but it was covered under warranty."

Anonymous, MO (2016 Honda Pilot EX-L 3.5-L V6)

"Had to have the fuel injectors replaced. this is after replacing the catalytic converter. Sensor lights kept coming on."

Anonymous, TN (2016 Honda Pilot Touring 3.5-L V6)

"Had to replace all the fuel injectors. Seems to be a known problem at Honda."

Anonymous, OH (2016 Honda Pilot EX-L 3.5-L V6)

"At around 43,000 miles the Emissions System CEL came on. After research on Piloteers.org forum, I learned that there was a TSB for this issue. The repair costs $1750. I was only 3 weeks and 7000 miles past warranty. After several calls to dealership and Honda USA, they agreed to only charge me $700. I have paid off the loan on this vehicle and am selling ASAP and buying a Toyota or Lexus."

Wade I., MN (2016 Honda Pilot EX-L 3.5-L V6)

"The check engine light came on, so I brought the car in to Honda. The previous time it had flashed, there was a software update to install, so I wasn’t worried. This time, I left the car with them for a day and when I picked it up the next day, I was told they’d had to replace the entire fuel injection system! The previous “software update” was the first symptom of trouble—which they missed—and by the time they got the car a second time, the damage was significant. A tech at the dealership actually tried to explain it by saying I was using gas with a high sulphur content! She obviously doesn’t know about Canadian fuel regulations—we went low sulphur years ago—or she thinks I’m stupid. Luckily it was under warrantee."

Meg G., ON (2016 Honda Pilot EX-L 3.5-L V6)

"Apparently the fist year model of the Pilot that I own had fuel injectors that were too small. They got plugged easily. It took 3 visits to the dealer to resolve the issue. They replaced the injectors at no cost under warranty."

Patrick B., MI (2016 Honda Pilot EX-L 3.5-L V6)

"engine trouble light came on. took it to honda dealer. they said it was the fuel injectors needed to be replaced. they replaced all of them, no charge."

Barry B., OR (2016 Honda Pilot EX-L 3.5-L V6)

"had a emissions engine warning ran fine still .but took it to the dealer had injectors that were bad .replaced all injectors was under extended warranty no cost"

Anonymous, OH (2016 Honda Pilot EX-L 3.5-L V6)

"The trouble light indicated a problem which was then diagnosed as a fuel injector problem and required complete replacement of the fuel injector system at a cost of over $1000"

Jackie P., WV (2016 Honda Pilot EX-L 3.5-L V6)

"The car shut down at a stop sign and could't restart. Had to tow it Injectors failed"

Johnny R., QC (2016 Honda Pilot Touring 3.5-L V6)
Fuel pump

"Totally quit working. Had to be replaced after being towed to Honda dealer."

Anonymous, MO (2016 Honda Pilot EX-L 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"It cost $1500 to fix"

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"The knock sensor is bad and the cost to replace it is $1,100.00. So, I am not having it fixed."

Anonymous, NM (2016 Honda Pilot EX-L 3.5-L V6)

"Warning for emissions problem came on at 70000 miles. Neede d to replace O2 Sensor"

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"check engine light came on and it was an emissions sensor issue."

Anonymous, WA (2016 Honda Pilot EX 3.5-L V6)

"various safety sensors fail at low temps or high altitude"

Anonymous, CA (2016 Honda Pilot EX-L 3.5-L V6)

"The O2 sensor would randomly light up and when checked at the dealership, they would say it was fine. I finally stopped taking it to the dealership to be checked because it took so much time out of my schedule. They did change the sensor the first time, but the car continued to periodically show a dysfunction in the O2 sensor."

Anonymous, SC (2016 Honda Pilot LX 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"When I shut the door the Pilot will beep at me before it automatically locks because something isn’t correct, however there is nothing wrong; the door is shut. It is frequent."

Tami D., TX (2016 Honda Pilot EX 3.5-L V6)
Cruise control

"Slow response to change in speed. Slows down when passing vehicles on freeway"

Anonymous, MN (2016 Honda Pilot Touring 3.5-L V6)
Exterior lights (other than headlights)

"Running board lights. Three out of the four leds under the running boards have failed in the first year of owning the vehicle."

Matthew T., MN (2016 Honda Pilot Touring 3.5-L V6)
Gauges

"Speedometer stopped working. Had to replace instrument cluster. Car was just out of warranty, but Honda gave free replacement part. Only had to pay for installing."

Anonymous, VA (2016 Honda Pilot EX-L 3.5-L V6)

"Intermittent problem with electrical system - car "dings" at random times, some lights come on or off for no apparent reason. Dealer cannot find root cause"

Anonymous, CA (2016 Honda Pilot EX 3.5-L V6)

"Gauges acted erratically. Voltage problem"

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)
Headlights

"Headlights will come on by their self while vehicle is parked in the garage with the ignition off and no car keys near the vehicle. This has happened three times recently. This occurs when the headlight switch is left in the automatic position. Twice in the morning i had to jump the battery to start the car as the battery was almost totally run down."

Anonymous, SC (2016 Honda Pilot Touring 3.5-L V6)
Heated or cooled seats

"Seat warmers never worked correctly since date of purchase. Dealer claimed Honda gave them a technical guidance that stated it was a "glitch"; however they nor Honda offered any remedy for the issue. The seat warmers only heat the back of the seats, and not the bottom."

Anonymous, TN (2016 Honda Pilot EX-L 3.5-L V6)

"Driver's seat heating element (bottom) stopped working for no apparent reason when car was just out of warranty. $350 repair"

Anonymous, MN (2016 Honda Pilot EX-L 3.5-L V6)

"Power seats wouldn't raise up, had to be replaced. Covered by warranty."

Anonymous, IL (2016 Honda Pilot EX-L 3.5-L V6)

"For the 2016 model, Honda replaced their standard seat warmers with warmers dependent on a thermostat. Therefore, for the heaters to work, the ambient temperature in the vehicle must contribute to an algorithm to activate the heaters. I have severe back injury and have always driven with my seat heater on which helps assuage the pain. Not any more!"

Anonymous, FL (2016 Honda Pilot LX 3.5-L V6)
Interior lights

"Driver door would not latch completely leaving interior lights on. Jarring while driving would latch and unlatch the door enough for the light to come on. Took to the dealer 4 times."

Anonymous, VA (2016 Honda Pilot EX 3.5-L V6)

"Interior lights would stay on even when the driver door was completely shut. Went to the dealer three times to fix."

Jack R., VA (2016 Honda Pilot EX 3.5-L V6)
Keyless entry

"Batteries low error. Sometimes have to tap key to get it to work. Change battery but no effect."

Anonymous, (2016 Honda Pilot Touring 3.5-L V6)

"doesn't lock automatically, I have to do it manually,"

Anonymous, FL (2016 Honda Pilot Touring 3.5-L V6)

"about half the time I drive this car I receive a message on the dash display that says 'keyless start system problem'. As of yet this hasn't stopped the car from operating but I am now to where I would/will not be surprised when it happens. I have taken it to 3 dealers and none of them has any famiiliarity with the problem. They are not willing to speak with Honda about what it might be but say they will diagnose it for a 1 hour labor charge (about $150). I am not willing to do this because I feel that will just lead down a rabbit hole of unsuccessful attempts at parts replacements - none of which will likely work. I say this because that is the jist of the comments I read on the Honda Pilot users group blog (piloteer.org). I have had 7 previous Hondas and can't remember an issue like this before and certainly not the lack of support for a solution from Honda. I have written the CEO of Honda and have not heard anything back. I will be reporting this to the NHTSA (?) safety complaint line as others already have and hope that may help. I am not a happy camper about this and there are quite a few others in this boat."

Mike C., MN (2016 Honda Pilot EX-L 3.5-L V6)

"The system thinks the key remains in the car, so it won’t lock. Honda things it’s door sensors, which they have continued to replace without success."

Mark L., OR (2016 Honda Pilot LX 3.5-L V6)
Remote engine starter

"The remote engine starter wouldn't work intermittently. At first they thought it was because of the keyless remote, but over time, it became evident that it was the starter itself. The Honda dealer replaced the starter in the car and it works fine now."

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"In Spring of 2020 the start button would intermittently not work when pressed. The dealer service dept replaced the ignition switch which resolved the problem. This was covered under warranty."

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"Keyless start system error comes on and off from what I have been reading this has been a problem with the 2016 and dealerships can't fix and Honda not recalling."

Anonymous, AR (2016 Honda Pilot 3.5-L V6)
Tire pressure monitor

"TPM light would light every few minutes on long trips. Had the dealer attempt to rectify several times."

Anonymous, VA (2016 Honda Pilot EX 3.5-L V6)

"The computer not recognize the Tore Pressure Monitor"

Anonymous, (2016 Honda Pilot EX 3.5-L V6)

"TPMS notification light started going on and off during a recent trip."

Jack R., VA (2016 Honda Pilot EX 3.5-L V6)

"One tire pressure monitor was inaccurate"

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)
Warning lights

"For nearly a year, the "Keyless Entry System Problem" light comes on, and the walk away locking feature no longer works. The dealer is clueless about it. For a longer period of time the "Emissions System" problem light has periodically come on. Dealer tells us that it's not a problem and once did a "reset" of some kind. If it's not a problem, why does it light up? And just last night the "All-Wheel Drive System" problem light illuminated. I would also say the driver's side window express down feature has never worked right (slow), and the power lift gate has this annoying tendency to start randomly closing on people in cold weather. Unacceptable for a nearly $40K vehicle, and I'm very, very disappointed in the Honda brand."

Anonymous, OH (2016 Honda Pilot EX-L 3.5-L V6)

"This just happened this past week, all the warning lights & sounds are on and stay on and the display cycles through just about every error message available. According to the internet this is a fairly common occurrence in 2016 pilots. I have not been able to get it to the dealership yet, since it is 50 miles away."

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"All of the warning lights appeared for a few days. Then disappeared. Then reappeared. There is no issue with the operation of the car. This is a known issue with Pilots but seems to persist."

Anonymous, MA (2016 Honda Pilot Touring 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Dash information system alert: Transmission System Problem also Blind Spot Info System Problem"

Anonymous, TX (2016 Honda Pilot Elite 3.5-L V6)
Rough shifting

"Occasionally the transmission down shift without warning."

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"SOMETIMES THERE IS A HARD JOLT WHEN SHIFTING INTO DRIVE. SOMETIMES SHIFTS WITH A JOLT OR SURGE. SOMETIMES SEARCHES FOR GEARS. I ACCELERATE CAREFULLY TO AVOID JOLTS OR SEARCHING. AM CONCERNED THAT ACCELERATION MAY NOT BE THERE WHEN NEEDED. AM BABYING THIS TRANSMISSION. HAVE READ THAT THIS TRANSMISSION IS TROUBLE PRONE ... AND AGREE!"

Rolston-Linda C., FL (2016 Honda Pilot Touring 3.5-L V6)

"The 9 speed transmission is awful. When are going slow or you are in a parking lot, the pilot does not know what gear to be in and jerks when it shifts."

T D., FL (2016 Honda Pilot Touring 3.5-L V6)

"The transmission received a software upgrade to improve shifting but it still isn't as good as new models where Honda started to use their own transmission instead of the 3rd party produced transmission in our model."

Nicholas B., BC (2016 Honda Pilot Touring 3.5-L V6)

"Related to a software upgrade that ultimately solved the problem after several service visits."

Anonymous, CT (2016 Honda Pilot EX 3.5-L V6)

"When shifting into drive it seems to have a delay of several seconds which can be dangerous when backing out into traffic. It also shifts abruptly or has a hard time finding the right gear sometimes when letting off the gas then applying the gas immediately at slow speeds. For example, when driving slowly through a parking lot searching for a parking space."

Paula Z., ID (2016 Honda Pilot Elite 3.5-L V6)

"Sometimes, at low speed (between 13-16 mph), if I release the accelerator, the transmission shifts very hard, with a loud clunking sound and jarring jolt. The dealership has repeatedly said they cannot duplicate the problem."

Anonymous, FL (2016 Honda Pilot Elite 3.5-L V6)

"Sometimes doesn't shift smoothly"

Sandy P., MI (2016 Honda Pilot Elite 3.5-L V6)

"8 speed transmission does not shift smooth"

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"Erratic downshifting"

L C., FL (2016 Honda Pilot Touring 3.5-L V6)
Slipping transmission

"slipping while driving at constant speeds, brought in for repair 6 times, dealer replaced parts, drained fluid several times ,and kept overnight to update the computer"

Anonymous, RI (2016 Honda Pilot Unsure 3.5-L V6)

"Transmission jerks and shudders when under load at 45 to 65 mph. Honda dealer says I must have transmission fluid drained and flushed every 30k miles to prevent this problem. This frequency of fluid change is unreasonable and not part of the official maintenance schedule. This problem has occurred twice."

Anonymous, (2016 Honda Pilot LX 3.5-L V6)

"Pilot frequently slipped from D to S mode spontaneously and at inconvenient times. Honda finally tackled after three visits - and reveale their was a quiet recall. They worked on car for over a week and rebuilt the transmission completely."

Maxine S., FL (2016 Honda Pilot Elite 3.5-L V6)

"Transmission shifts very roughly. Dealer can duplicate the problem but can't seem to fix it. Vehicle makes a very jerky motion shifting gears"

Anonymous, GA (2016 Honda Pilot LX 3.5-L V6)

"2016 Pilot has a documented transmission issue. Not a recall, but dealers have a service advisory on the issue"

Anonymous, NY (2016 Honda Pilot Touring 3.5-L V6)

"Just doesn't shift smoothly at times"

Sandy P., MI (2016 Honda Pilot Elite 3.5-L V6)
Transmission computer

"Honda dealer fixed the transmission computer"

Anonymous, KY (2016 Honda Pilot EX 3.5-L V6)

"Around 45 mph under slight acceleration transmission surged then backed off repetitively. Had been looked at previously but unable to duplicate at shop. problem continued intermittently. I finally found online that it was a known problem, covered by Honda. They drained and replaced the transmission fluid 3 times in a row, then installed a software patch to the car computer. Problem was completely solved."

Anonymous, (2016 Honda Pilot EX-L 3.5-L V6)

"Transmission shifted very rough, Dealer was unable to fix at first but eventually solved issue, then another emission problem arose"

Anonymous, GA (2016 Honda Pilot LX 3.5-L V6)

"Transmission was not shifting properly. Dealer installed new software & was fixed."

Anonymous, KS (2016 Honda Pilot EX-L 3.5-L V6)

"In addition to the leakage issue that caused our transmission to be replaced, we have never been happy with the behavior of the transmission regarding shift points. The firmware was updated several times, but it never behaved smoothly, especially when down shifting or driving at moderate speeds. The only time it shifts properly is when accelerating briskly."

Larry P., MI (2016 Honda Pilot Touring 3.5-L V6)

"On three occasions the Pilot engine died while trying to shift from reverse to drive. After that, the engine failed to start again. Eventually, it was determined that if the Pilot was first placed in the accessory mode, the vehicle would start. Eventually, Honda replaced the transmission computer logic board and that seems to have solved the problem."

Anonymous, OH (2016 Honda Pilot Touring 3.5-L V6)

"the Pilot has a computer glitch that adds more miles than actually traveled. Honda does not tell you by how much"

Anonymous, SC (2016 Honda Pilot Touring 3.5-L V6)
Transmission leaks

"trans is a 9 speed, due to leaks shortly after we bought the car, the trans. was not shifting in all gears. We took it back to the dealer and they replaced a seal that was leaking. This should not have happened in a new car"

Lee W., CA (2016 Honda Pilot Elite 3.5-L V6)
Transmission sensor or solenoid

"They replaced a solenoid on the transmission, but believed the problem was actually a software problem controlling the transmission. The problem has not recurred since."

Paul E., MO (2016 Honda Pilot Elite 3.5-L V6)

"I discovered that I need to hesitate when shifting into reverse before shifting into park in order to shut off the engine and accessories, otherwise, the accessories stay on and will draw down the battery. My dealer has been unable to duplicate the problem after a number of visits."

Anonymous, CA (2016 Honda Pilot EX-L 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Master cylinder

"Had to press pedal harder and it went further down to the floor"

Anonymous, IA (2016 Honda Pilot Touring 3.5-L V6)
Normal routine brake wear

"The brake wear was discovered during a normal maintenance procedure"

Anonymous, NY (2016 Honda Pilot EX-L 3.5-L V6)

"Normal brake wear"

Anonymous, NJ (2016 Honda Pilot EX-L 3.5-L V6)
Premature brake wear

"Continued brake wear despite 6mos old car"

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"Every Honda i have owned since 2006 has experienced brake vibration at around 20,000 miles that requires resurfacing the rotors"

Anonymous, MI (2016 Honda Pilot EX-L 3.5-L V6)

"The brakes have not lasted more than 5,000 miles -- on three occasions"

Andrew W., MD (2016 Honda Pilot Elite 3.5-L V6)

"Maybe not wear but they have needed adjustment. Brake peddle got spongy"

Narvil L., CA (2016 Honda Pilot Touring 3.5-L V6)
Pulsation or vibration

"front breaks are insufficient design for the weight of this vehicle, replaced pads a few times, rotors cleaned up, finally warped causing pulsing stops, annoying and dangerous at highway speeds"

Anonymous, RI (2016 Honda Pilot Unsure 3.5-L V6)

"Rotars warp easily probably because the calipers are not designed right. Most large Honda vehicles have this problem"

Anonymous, CA (2016 Honda Pilot Elite 3.5-L V6)

"A brake caliper locked, causing me to replace the caliper and resurface both brake surfaces."

Anonymous, PA (2016 Honda Pilot Elite 3.5-L V6)

"When we took our Pilot to the dealer for pulsating brakes, they replaced all the rotors and pads under warranty."

Henry B., WV (2016 Honda Pilot Touring 3.5-L V6)

"All problems indicated relate to same incident. Suspect warped rotors, possibly manufacturing / quality related. The car was not driven/braked aggressively and had just travelled a couple of long / easy road trips. Dealership suggested we braked too hard ... ultimately replaced rotors and pads on warranty. Have not had problem recur."

Ian C., TX (2016 Honda Pilot Elite 3.5-L V6)
Rotors

"The rotors were warped to the point of causing loss of stopping ability. The vehicle is not driven hard and the pads were fine."

Anonymous, MN (2016 Honda Pilot Elite 3.5-L V6)

"Rotors warp when warm in city driving. Brake pedal and steering wheel shake. The rotors warp very quickly in mountain drivivg; brake pedal and steering wheel shake violently. Honda claimed it “Was normal”. I replaced rotors and pads with after market performance rotors and pads myself at 28000 miles and have had no problems since."

Anonymous, CA (2016 Honda Pilot Elite 3.5-L V6)

"Honda advised rotors were worn and brakes had to be replaced on a less than 6mos old car. And issue continued"

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"Had rust build up on rotors causing a grinding sound"

Anonymous, SC (2016 Honda Pilot Touring 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The car wasn't cooling."

Anonymous, (2016 Honda Pilot EX 3.5-L V6)

"The car stop cooling. Took it to dealership. I had to agree to $369.96 to service the air. Then they told me it would cost another $2999.95 to replace the bad AC Compressor Assembly."

Anonymous, CA (2016 Honda Pilot Touring 3.5-L V6)

"In the process of having this problem resolved."

Anonymous, CA (2016 Honda Pilot Elite 3.5-L V6)

"The A?C compressor quite working. It quit cooling and would not COOL."

Anonymous, FL (2016 Honda Pilot EX-L 3.5-L V6)

"Car is not getting cold enough."

Anonymous, CT (2016 Honda Pilot LX 3.5-L V6)