The Pilot is an extremely functional and pleasant vehicle as long as you don't expect excitement.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2019 Honda Pilot has been recalled 5 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Honda Pilot owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"Maps app like waze freezes, or Android auto crashes completely, not recognizing the connectef phone"

Anonymous, (2019 Honda Pilot EX-L 3.5-L V6)

"I have not been able to get Google maps to work with the Android auto system. Actually that is that is the only Android auto feature I have tried to use."

Anonymous, (2019 Honda Pilot EX-L 3.5-L V6)
Apple CarPlay

"System locks up and shuts down."

Anonymous, IN (2019 Honda Pilot Touring 3.5-L V6)

"While playing back music and using Waze on Apple Carplay the entire Infotainment System stopped working. There was no playback - not even FM radio - the system would not shut down when the car was stopped. There is no mechanism to reboot the system without pulling the fuse in the fuse box under the hood. POOR IMPLEMENTATION. It is a computer running an OS, it will eventually crash, there should be a way of rebooting."

Jose L., CT (2019 Honda Pilot Touring 3.5-L V6)

"This is a well known problem by a Honda for several models that they have kept quiet. I filed a complaint with the FTC for false advertising based on the representation of seamless hands free interaction with Apple Car Play/Bluetooth. It stopped working properly 3 weeks after my purchase and they still have not fixed or replaced it 7 months later. It is a SAFETY ISSUE and Honda should be exposed for this inferior product."

Bob G., MD (2019 Honda Pilot Touring 3.5-L V6)
Display screen freezes up

"Every several weeks when playing mp3s from thumb drive, infotainment system locks up, mp3s quit playing, and I can't switch to any other application. Must stop car, turn off and restart to be able to use infotainment system again. Dealer has no solution."

Anonymous, LA (2019 Honda Pilot EX-L 3.5-L V6)

"The infotainment system randomly makes a popping sound and after that becomes unresponsive. Sometimes the entire display (spedo) goes blank as well. Typically this lasts for a few seconds and then they come back on but aren't responsive. After this happens the only way to turn off the head unit display is to either disconnect the battery, pull the fuse, or (I learned recently) to attach a keyboard to the car and press "Alt + Ctl + Del" which resets the system. This happens at least once a month minimum. The vehicle has been in for service for the issue and after looking at it the issue went away for a month and a half and then started up again. I believe there is a class action against Honda for this issue."

Anonymous, NH (2019 Honda Pilot Elite 3.5-L V6)

"Intermittent problem of infotainment screen displays: “audio connection lost”. No sound from any input. Seems to resolve after shutting off car and waiting a few minutes"

Anonymous, TX (2019 Honda Pilot Elite 3.5-L V6)
Display screen goes blank

"Started a week after purchase. Entire infotainment display went dark, including dash. Speakers making popping noise. Literally, problem was not resolved by Honda until March 2020 (begin October 2019)."

Anonymous, TX (2019 Honda Pilot Touring 3.5-L V6)

"The problem began in late July on 2019. It began as crackling coming from the speakers that would occur intermittently but steadily got worse as time went on. Eventually it got to the point where both the radio and the digital speedometer/driver gages went completely out. It was at the dealer on and off for approximately 6 weeks. They eventually worked with Honda engineers to re-do the pinouts on the infotainment system and gave it back to us. Within a week of having it back the infotainment system had another issue where it would not turn off even though the car was turned off and the doors opened. It believed that the car was still in motion. The dealer reset it by dis/re-connecting the battery. I have opened a case with Honda but was just told they are aware of the issue and engineers are working on a fix but they have no estimated time to repair it. Since I have no confidence in the reliability of the vehicle I became the primary driver and my wife now drives my other vehicle."

Anonymous, IL (2019 Honda Pilot Touring 3.5-L V6)

"This issue is tied to the other one I reported."

Anonymous, NH (2019 Honda Pilot Elite 3.5-L V6)

"The problem has occurred twice. The screen has gone blank and I have been unable to use the entertainment center (music etc) and the rear camera while reversing."

Anonymous, CA (2019 Honda Pilot Touring 3.5-L V6)

"The speedometer and display screens both went out. The gauges came back on but the screen did not come on, checked fuses couldn't find any issues. Next morning went out to take it to the dealer and it worked fine and has since, 10 days now., Get home in ten more days and will take it to local dealer."

Tim M., CA (2019 Honda Pilot EX-L 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"The car has no cd or tape player, it uses a thumb drive. It plays songs alphabetically not in album order. Evenif you number the songs. No explanation or tips for how to fix this. Try listening to Goodbye Yellow Brick Road in alphabetical order!"

Tim M., CA (2019 Honda Pilot EX-L 3.5-L V6)

"Radio/navigation system totally failed with 650 miles on vehicle. No backup camera, no audio, and nav screen remained on even when vehicle turned off. Had to take to dealer as battery would have gone dead if I kept it in my garage over night. Service staff at dealer had no idea what had caused the problem. Car kept over night. Dealer called next day and said Honda was aware of a software issue that needed to be updated and instructed dealer to do a hard reboot of the computer which fixed the issue. Advised that I should be getting an email when the radio manufacturer had the software update available which should resolve the problem. Begs the question as to why Honda 'knew' about the software problem but had not advised the dealership service staff at the dealership I bought the car from!"

Tony O., CO (2019 Honda Pilot Touring 3.5-L V6)
Hardware replacement

"Related to previous problem - Honda thought replacement of entire computer unit would fix the problem. It didn't."

Anonymous, TX (2019 Honda Pilot Touring 3.5-L V6)

"Entertainment system would stop working"

Anonymous, NH (2019 Honda Pilot Elite 3.5-L V6)

"About 500 miles in, recurring freezing and black screen. They had to replace the indash a/v unit under warranty."

Anonymous, CO (2019 Honda Pilot Elite 3.5-L V6)

"Infotainment system stopped working, was replaced under warranty"

Anonymous, MN (2019 Honda Pilot EX-L 3.5-L V6)
In-dash navigation system (GPS)

"I have told you about the problem I had with only a bit over 600 miles. Radio showed volume off and nothing I could do would resolve that problem so no music, etc. was able to be heard. Backup camera no longer worked. Navigation panel would not turn off. I would consider this a major problem as the service department had NO idea what the problem was until they touched bases with Honda."

Tony O., CO (2019 Honda Pilot Touring 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Paired two phones to the system and worked well. Then not long after one or the other would have been removed from the system."

Anonymous, ID (2019 Honda Pilot Touring 3.5-L V6)
Radio

"The tuner unit quit working, and it was replaced."

Anonymous, FL (2019 Honda Pilot Touring 3.5-L V6)

"Radio sound goes in and out with a loud brief ticking sound"

Anonymous, IL (2019 Honda Pilot EX-L 3.5-L V6)
Rear entertainment system (e.g., DVD player, rear screen)

"I have issue with the audio and black screen on the rear entertainment system, and actually if the central audio volume is high it shut off and needs to let it cool down before it resume"

Anonymous, FL (2019 Honda Pilot Touring 3.5-L V6)
Routine software updates

"Tried to install updates as offered by Honda but either the system is unable to accept them or the process is way too complicated for an individual to complete. Very frustrating."

Anonymous, ID (2019 Honda Pilot Touring 3.5-L V6)
Software update fixes

"There is a problem with the screen going blank and freezing up. The did a software update to the entertainment system, and I have not had a problem since."

Anonymous, FL (2019 Honda Pilot EX-L 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"makes a whooping noise when it gets hot out. no fix from Honda"

Anonymous, (2019 Honda Pilot Touring 3.5-L V6)
Automatic climate control

"With the AC in Automatic or manual I sometimes get heat out of the bottom outlets and cool out of the dash outlets at the same time."

Anonymous, (2019 Honda Pilot EX-L 3.5-L V6)
Blower (fan) motor

"The upper vents in the dash are inoperative, for the air conditioner and the car is new. They said it needs a new motor."

E S., CA (2019 Honda Pilot EX-L 3.5-L V6)
Condenser

"Air conditioner did not work when I purchased the vehicle brand new. Turned out that the condenser had to be replaced. Freon had completely leaked out."

Anonymous, IL (2019 Honda Pilot EX-L 3.5-L V6)
Refrigerant leaks

"Seems that the good folks at Honda forgot to add coolant before it left the factory. Didn't find this out until the weather warmed up and the A/C didn't work, several months after buying the car."

Anonymous, (2019 Honda Pilot Elite 3.5-L V6)

"At about 8000-10000 miles the weather became warm enough to require A/C and it did not blow cold air when needed. Dealer found it low on refrigerant."

Anonymous, MI (2019 Honda Pilot EX-L 3.5-L V6)

"Condenser had to be replaced within 2 weeks of owning the vehicle."

Anonymous, IL (2019 Honda Pilot EX-L 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Found Seams near rear of car were not crimped from the Factory and not sealed with sealant. this allowed water into the rear of the car. Mold and Mildew became a huge issue to where we couldn't drive the car. very unhealthy"

Anonymous, PA (2019 Honda Pilot Touring 3.5-L V6)
Squeaks or rattles

"Minimal barking sound when releasing accelerator at low speeds"

Anonymous, (2019 Honda Pilot Touring 3.5-L V6)

"Dash continues to have rattles in it. Source cannot be determined."

Anonymous, (2019 Honda Pilot Touring 3.5-L V6)

"We heard a definite squeaky whistle whenever the heater was on. The first time it was in to be checked, they replaced a part but this did not fix it. The second time in they were able to identify the problem as hose or connectors that weren't sealed correctly, causing the air to whistle whenever the heating system ran. They were able to properly seal the connections and the squeaky whistle went away."

Anonymous, SD (2019 Honda Pilot EX-L 3.5-L V6)

"Rear captain's chair squeaks loudly. Honda tried twice to fix the issue and then had to completely replace the seat."

Anonymous, SC (2019 Honda Pilot Elite 3.5-L V6)
Wind noise

"When riding in the 2nd Seat, there seems to be quite a lot of engine and road noise that is not detectable in the front seat."

Anonymous, (2019 Honda Pilot LX 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Parking brake

"In July 2019 vehicle would develop a noise and vibration intermittently and randomly accompanied by excessive brake temperatures in the right rear wheel. Brought vehicle to the dealer I purchased it from twice, in July and September, and they were unable to duplicate or diagnose the issue. I had been able to measure brake temps exceeding 400F with an IR thermometer but they could find nothing wrong. Ultimately took it to another dealer and they found the right side parking brake cable guid kinked, and the cable broken along with the parking brake mechanism misadjusted. No apparent marks indicating a cause for the damage. They replaced the right side parking brake cable which fixed the issue."

Anonymous, NH (2019 Honda Pilot EX 3.5-L V6)
Pulsation or vibration

"just started, only noticed at freeway speed, rarely drive on freeway."

Anonymous, CO (2019 Honda Pilot Elite 3.5-L V6)

"Began experiencing intermittent pulsation and vibration about three weeks ago, accompanied by right rear brake becoming significantly hotter than other three. Due to intermittent nature, dealer has been unable to duplicate or diagnose after two attempts. No evidence of sticking caliper, and no codes."

Anonymous, NH (2019 Honda Pilot EX 3.5-L V6)
Rotors

"Rotor warpage, causing steering shake and growling. Brakes are too small for size of vehicle."

Anonymous, (2019 Honda Pilot Touring 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"trim flap both rear wheeles missing clip and screw"

Anonymous, VA (2019 Honda Pilot Elite 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"Paint bubbling and peeling on front bumper. Honda initially would not covered under warranty. Once I called corporate they finally relented and covered under warranty. However if you're going to three different dealerships to find a dealership that would do the work under warranty. They did not provide a rental car initially either. It wasn't until a complaint on Twitter that they change they mind and provided me a rental car."

Anonymous, MA (2019 Honda Pilot Elite 3.5-L V6)

"paint came off dash trim,trim was plastic."

Anonymous, (2019 Honda Pilot LX 3.5-L V6)

"The paint comes off the vehicle exposing metal when it lightly touches vinyl (e.g. vinyl siding)."

Anonymous, PA (2019 Honda Pilot EX 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"hearing loud clunks and car jerks when transmission shifts between 15-20 MPH."

Anonymous, (2019 Honda Pilot Touring 3.5-L V6)

"The transmission is jerky, especially in sport mode. Will not ride smoothly down the road in any gear."

Anonymous, SC (2019 Honda Pilot Touring 3.5-L V6)
Slipping transmission

"At some speeds would shift in a lurching manner."

Anonymous, FL (2019 Honda Pilot Elite 3.5-L V6)
Transmission computer

"Transmission frequently seems to be hunting for the proper gear. Also tends to drag when decending down hills forcing you to have to step on the accelerator to get it to up shift."

Anonymous, (2019 Honda Pilot Touring 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"Cracks way to Easily. If it does crack you need to remove the sensors and install a new glass panel. That is not covered but the warrientee or the Premium Package or Maintenance Package."

Anonymous, CA (2019 Honda Pilot Elite 3.5-L V6)
Sunroof

"Power Retractable screen for panoramic moonroof came off tracks. Required 6 days at dealership to get replacement parts and replace"

Anonymous, TX (2019 Honda Pilot Elite 3.5-L V6)
Tailgate, hatch or trunk

"Loose panel under tailgate handle keeps falling down, will have it repaired when I go in for scheduled service."

Anonymous, MS (2019 Honda Pilot EX-L 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Differential

"It was leaking oil due to an improperly installed seal"

Anonymous, (2019 Honda Pilot Elite 3.5-L V6)
Driveshaft or axle

"At around 28000 miles I noticed the front passenger axle seal leaking."

Anonymous, MI (2019 Honda Pilot EX-L 3.5-L V6)
Electrical failure

"makes an occasional popping noise when driving down the road"

Anonymous, (2019 Honda Pilot Touring 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"The front radar system and camera failed completely within 300 miles. When it was replaced, it was mis-aimed so the vehicle slows down when approaching cars in the right lane, not the ones in front, which defeats the purpose of that feature. It's going in for a second try at repair."

Anonymous, OH (2019 Honda Pilot EX-L 3.5-L V6)

"This system is too sensitive--it may be because the radar system is malfunctioning, but when in a construction zone or very narrow lanes, this system is maddening. I shut it off."

Anonymous, OH (2019 Honda Pilot EX-L 3.5-L V6)

"Cruise does not hold speed when going down hills. Vehicle speeds up well over 5-10 miles over the set mileage. Have discussed with Honda and they say it is normal."

Anonymous, CO (2019 Honda Pilot Elite 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel pump

"Check engine light came on twice; two trips to the dealer; but they replaced a part and it works fine now."

Anonymous, NE (2019 Honda Pilot Elite 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"Check Engine light came on, multiple trips to dealer to fix it under warranty. Replaced sensor once, problem ended up being faulty wiring connector"

Anonymous, NC (2019 Honda Pilot EX-L 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine mounts

"Odd , annoying sound coming from engine"

Anonymous, SC (2019 Honda Pilot Touring 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

"Vehicle would power up upon pushing the start button but engine would not start. Brake peddle was depressed as required but engine would not start. After several cycles of attempting to start vehicle, engine would finally turn over and start. Once started no other issues noticed. This has happened multiple times."

Anonymous, IL (2019 Honda Pilot EX-L 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"OEM Exterior accessory add-on ‘puddle-lights’ have had to be replaced"

Geoffrey W., PE (2019 Honda Pilot Elite 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM:SOFTWARE
Jul 28 2020
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What should you do:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V440000
Potential Number of Units Affected: 499344
ELECTRICAL SYSTEM:SOFTWARE
Jul 28 2020
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
What should you do:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V439000
Potential Number of Units Affected: 607786
STRUCTURE:BODY
Oct 31 2019
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
What should you do:
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V784000
Potential Number of Units Affected: 10
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Apr 12 2019
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
What should you do:
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V298000
Potential Number of Units Affected: 93946
STRUCTURE:BODY:ROOF AND PILLARS
Nov 28 2018
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
What should you do:
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V848000
Potential Number of Units Affected: 404
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