The Pilot is an extremely functional and pleasant vehicle as long as you don't expect excitement.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2019 Honda Pilot has been recalled 5 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Honda Pilot owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"While playing back music and using Waze on Apple Carplay the entire Infotainment System stopped working. There was no playback - not even FM radio - the system would not shut down when the car was stopped. There is no mechanism to reboot the system without pulling the fuse in the fuse box under the hood. POOR IMPLEMENTATION. It is a computer running an OS, it will eventually crash, there should be a way of rebooting."

Jose L., CT (2019 Honda Pilot Touring 3.5-L V6)

"This is a well known problem by a Honda for several models that they have kept quiet. I filed a complaint with the FTC for false advertising based on the representation of seamless hands free interaction with Apple Car Play/Bluetooth. It stopped working properly 3 weeks after my purchase and they still have not fixed or replaced it 7 months later. It is a SAFETY ISSUE and Honda should be exposed for this inferior product."

Bob G., MD (2019 Honda Pilot Touring 3.5-L V6)
Display screen freezes up

"Intermittent problem of infotainment screen displays: “audio connection lost”. No sound from any input. Seems to resolve after shutting off car and waiting a few minutes"

Anonymous, TX (2019 Honda Pilot Elite 3.5-L V6)
Display screen goes blank

"The speedometer and display screens both went out. The gauges came back on but the screen did not come on, checked fuses couldn't find any issues. Next morning went out to take it to the dealer and it worked fine and has since, 10 days now., Get home in ten more days and will take it to local dealer."

Tim M., CA (2019 Honda Pilot EX-L 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"The car has no cd or tape player, it uses a thumb drive. It plays songs alphabetically not in album order. Evenif you number the songs. No explanation or tips for how to fix this. Try listening to Goodbye Yellow Brick Road in alphabetical order!"

Tim M., CA (2019 Honda Pilot EX-L 3.5-L V6)

"Radio/navigation system totally failed with 650 miles on vehicle. No backup camera, no audio, and nav screen remained on even when vehicle turned off. Had to take to dealer as battery would have gone dead if I kept it in my garage over night. Service staff at dealer had no idea what had caused the problem. Car kept over night. Dealer called next day and said Honda was aware of a software issue that needed to be updated and instructed dealer to do a hard reboot of the computer which fixed the issue. Advised that I should be getting an email when the radio manufacturer had the software update available which should resolve the problem. Begs the question as to why Honda 'knew' about the software problem but had not advised the dealership service staff at the dealership I bought the car from!"

Tony O., CO (2019 Honda Pilot Touring 3.5-L V6)
In-dash navigation system (GPS)

"I have told you about the problem I had with only a bit over 600 miles. Radio showed volume off and nothing I could do would resolve that problem so no music, etc. was able to be heard. Backup camera no longer worked. Navigation panel would not turn off. I would consider this a major problem as the service department had NO idea what the problem was until they touched bases with Honda."

Tony O., CO (2019 Honda Pilot Touring 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"The front radar system and camera failed completely within 300 miles. When it was replaced, it was mis-aimed so the vehicle slows down when approaching cars in the right lane, not the ones in front, which defeats the purpose of that feature. It's going in for a second try at repair."

Anonymous, OH (2019 Honda Pilot EX-L 3.5-L V6)

"This system is too sensitive--it may be because the radar system is malfunctioning, but when in a construction zone or very narrow lanes, this system is maddening. I shut it off."

Anonymous, OH (2019 Honda Pilot EX-L 3.5-L V6)

"Cruise does not hold speed when going down hills. Vehicle speeds up well over 5-10 miles over the set mileage. Have discussed with Honda and they say it is normal."

Anonymous, CO (2019 Honda Pilot Elite 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

"The upper vents in the dash are inoperative, for the air conditioner and the car is new. They said it needs a new motor."

E S., CA (2019 Honda Pilot EX-L 3.5-L V6)
Condenser

"Air conditioner did not work when I purchased the vehicle brand new. Turned out that the condenser had to be replaced. Freon had completely leaked out."

Anonymous, IL (2019 Honda Pilot EX-L 3.5-L V6)
Refrigerant leaks

"Condenser had to be replaced within 2 weeks of owning the vehicle."

Anonymous, IL (2019 Honda Pilot EX-L 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Sunroof

"Power Retractable screen for panoramic moonroof came off tracks. Required 6 days at dealership to get replacement parts and replace"

Anonymous, TX (2019 Honda Pilot Elite 3.5-L V6)
Tailgate, hatch or trunk

"Loose panel under tailgate handle keeps falling down, will have it repaired when I go in for scheduled service."

Anonymous, MS (2019 Honda Pilot EX-L 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine mounts

"Odd , annoying sound coming from engine"

Anonymous, SC (2019 Honda Pilot Touring 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"OEM Exterior accessory add-on ‘puddle-lights’ have had to be replaced"

Geoffrey W., PE (2019 Honda Pilot Elite 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Rear captain's chair squeaks loudly. Honda tried twice to fix the issue and then had to completely replace the seat."

Anonymous, SC (2019 Honda Pilot Elite 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Pulsation or vibration

"Began experiencing intermittent pulsation and vibration about three weeks ago, accompanied by right rear brake becoming significantly hotter than other three. Due to intermittent nature, dealer has been unable to duplicate or diagnose after two attempts. No evidence of sticking caliper, and no codes."

Anonymous, NH (2019 Honda Pilot EX 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"trim flap both rear wheeles missing clip and screw"

Anonymous, VA (2019 Honda Pilot Elite 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"The transmission is jerky, especially in sport mode. Will not ride smoothly down the road in any gear."

Anonymous, SC (2019 Honda Pilot Touring 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM: SOFTWARE
Jul 28 2020
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
What should you do:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V439000
Potential Number of Units Affected: 607786
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jul 28 2020
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What should you do:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V440000
Potential Number of Units Affected: 499344
STRUCTURE:BODY
Oct 31 2019
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
What should you do:
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V784000
Potential Number of Units Affected: 10
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Apr 12 2019
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
What should you do:
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V298000
Potential Number of Units Affected: 93946
STRUCTURE:BODY:ROOF AND PILLARS
Nov 28 2018
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
What should you do:
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V848000
Potential Number of Units Affected: 404
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