In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"It has random errors. It says that it has lost connection then gives a technical error. The only way to fix it to turn the car off and on again."
Anonymous, NY (2020 Honda Pilot EX-L 3.5-L V6)"Radio fails to boot up"
Anonymous, OH (2020 Honda Pilot Touring 3.5-L V6)"On various occasions, the display freezes up and goes bland for no reason."
Anonymous, (2020 Honda Pilot EX-L 3.5-L V6)"Technician said it was a pinched wire causing the screen to go off and on. Not sure it that is actually what caused the problem."
Anonymous, NC (2020 Honda Pilot Touring 3.5-L V6)""When car sits in sun for a period of time, the screen goes blank. Problem has been recurring even after being in shop several times for repairs. No resolution to date.""
Anonymous, FL (2020 Honda Pilot Elite 3.5-L V6)"It happens when using CarPlay. It goes blank and you lose your phone call."
Anonymous, NY (2020 Honda Pilot EX-L 3.5-L V6)"Electronic systems are not reliable. Hardwired connections (via HDMI and USB) to the rear entertainment system and to the main infotainment system (CarPlay) do not always work or cut out randomly. We have to unplug and replug-in the device to get things working again. This was an issue about 6-9 months into ownership. Dealership and shops cannot find a solution. Also, the audio entertainment system can randomly activate, even when the car is turned off (and not in accessory mode either). The radio will blast music for 2 seconds and then turn back off again. This issues started about 12-16 months into ownership. Dealership and shops cannot find a solution and cannot recreate the issue since it's random."
Anonymous A., PA (2020 Honda Pilot Elite 3.5-L V6)"The display froze on many instances. The wiring harness was replaced and the problem still occurred. The backup camera broke and cost almost $1400 to repair"
Anonymous, (2020 Honda Pilot EX-L 3.5-L V6)"Was unable to complete software update with Wi-Fi. Had to take it to the dealership for upgrade."
Anonymous, NC (2020 Honda Pilot Touring 3.5-L V6)
"It was an intermittent problem for the last 6 months or so. It has suddenly become more consistent. The car is not recognizing the phone when it is plugged into the USB port. We have not taken it in yet to be looked at."
Anonymous, NC (2020 Honda Pilot LX 3.5-L V6)