The Pilot is an extremely functional and pleasant vehicle as long as you don't expect excitement.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2020 Honda Pilot has been recalled 5 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2020 Honda Pilot owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"THE ENTIRE INFOTAINMENT AND SOMETIMES SPEEDOMETER GOES BLANK, THE DEALER REPLACED SOME WIRING AND IT WORKED WELL FOR 2 DAYS THEN SAME PROBLEM INTERMITTENLY. CANCELLED AN APPT FOR 2ND REPAIR BECAUSE IT WAS WORKING AND THEY NEED IT TO NOT BE WORKING. STILL UNRESOLVED"

Anonymous, OH (2020 Honda Pilot Touring 3.5-L V6)
Display screen goes blank

"The system would lock up and go blank, then come back on after some time."

Anonymous, (2020 Honda Pilot Elite 3.5-L V6)

"Screen goes blank"

Anonymous, WV (2020 Honda Pilot Elite 3.5-L V6)

"All electronic screens have gone blank twice since the vehicle purchase in June. In both incidents it happened after stopping and putting car into Park. The motor continues to run and all screens go blank. On the first occasion, it took 3 attempts to turn off the engine. On the second occasion it again took 3 tries. This may be linked to the random snapping, crackling pops coming from the entertainment system that started the first time I actually had a chance to drive at freeway speeds after the purchase--on a cross-country trip from FL to CA. The noises are random, sometimes lasting for several hours at a time and sound like gravel or road debris hitting the windshield and front roofline. After they started the first time, speed made no difference. I could be stopped at a traffic light and they were still happening. The noises are occasionally quite loud and listening to music is not pleasant. The snaps often sound like someone squeezing a plastic water bottle and can be very disturbing. After about 1000 miles of driving, I figured out that they seem to be coming from the entertainment system speakers, whether it is turned on or not. The screens going blank happened only 2 times, on the way to California. They remained normal on the trip back to Florida and I encountered only the random annoying snaps and pops. Now that I am back in Florida, I am taking the vehicle to the Honda dealer who sold it to me for the fix/repair/replacement, whatever that might be."

Anonymous, (2020 Honda Pilot Touring 3.5-L V6)
Speakers

"The audio from the in-dash infotainment system will become crackly with a static interference and audio becomes difficult to hear and/or understand. The interference occurs while using most audio sources: AM/FM radio, SiriusXM radio, bluetooth connection, etc. We have not experienced the issue when hard-wired via Android Auto or Apple CarPlay, although we haven't used this feature often because we've owned the vehicle for only two months and it has been driven fewer than 500 miles since purchase. This has happened at least twice since purchase and in both cases the issue has been resolved after a vehicle restart."

Anonymous, MI (2020 Honda Pilot EX-L 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

"The auto high beem feature turns on and off on it's own. When it is on it does not seem to work very well either."

Anonymous, (2020 Honda Pilot EX-L 3.5-L V6)
Keyless entry

"some times it wont work I have had problems getting the hatch open and my arms are full"

Anonymous, NY (2020 Honda Pilot Unsure 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"the breaks squeak and a horrible screech comes over the speaker system its so bad its like your getting electrocuted and makes you want to jump out of the vehicle !! Dam near gives you a heart attack ! I hate this vehicle !! I want my money back !!"

Anonymous, NY (2020 Honda Pilot Unsure 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Irregularity in paint on front bumper (almost looked like a chip but wasn't)."

Anonymous, (2020 Honda Pilot Elite 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Compare 2020 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
TIRES
Mar 11, 2021
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
What should you do:
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V165000
Potential Number of Units Affected: 1093
BACK OVER PREVENTION, ELECTRICAL SYSTEM
Jul 28, 2020
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
What should you do:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V439000
Potential Number of Units Affected: 607786
BACK OVER PREVENTION, ELECTRICAL SYSTEM
Jul 28, 2020
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What should you do:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V440000
Potential Number of Units Affected: 499344
EQUIPMENT
Feb 06, 2020
If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
What should you do:
Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V067000
Potential Number of Units Affected: 10050
STRUCTURE
Oct 31, 2019
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Summary:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
What should you do:
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V784000
Potential Number of Units Affected: 10
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