Infiniti's flagship is among our top-rated luxury sedans. Handling is agile and the interior is nicely finished. Performance is strong, and fuel economy has improved, even with the power increase. But the engine can sound a bit raspy when revved high. A wide variety of electronic safety technologies is available, though the features range from useful to simply annoying.
There are 4 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"It performs beautifully! Grabs the road, even in wet conditions, takes curves and corners well. Gives immediate response to changes. Accelerates quickly when in Normal mode. In ECO mode, it is sluggish in acceleration, but does well once up to speed."

Anonymous, TX (2013 Infiniti M)

"A bit noisy for the class. Also, speakers rattled"

Anonymous, TX (2013 Infiniti M)

"Excellent acceleration and handling. It hugs the road nicely and has tight steering controls."

MELISSA B., KY (2013 Infiniti M)

"throttle response is way too stiff, steering is too tight. I would gladly trade some acceleration for better gas mileage."

Anonymous, MA (2013 Infiniti M)

"The acceleration is very strong, the car is capable of acceleration equal to most of the mustangs or camaro's out there. I have never driven a v-6 with this kind of acceleration. It is a delight to drive, it handles like a BMW and is quieter inside. I am very pleased with the car. Its a "home run" for Infiniti with the 3.7 V-6 engine."

JOHN P., TX (2013 Infiniti M)

"The acceleration has been pretty responsive for the most part. As the car has gotten older, on occasion the acceleration seems a little slower. The car responds very quickly to any movement of the steering wheel and safely navigates traffic situations when we need to react immediately. The car feels as though I am driving it rather than just drifting down the road. We like cars with defined handling and steering, which this one has"

Anonymous, MO (2013 Infiniti M)

"Fun to drive, handles very well, very quick acceleration; a negative is the transmission when going up hills it doesn't seem to know when to shift."

J V., NC (2013 Infiniti M)

"This is a very comfortable automobile. It handles extremely well and accelerates smoothly and rapidly. A most satisfying ride."

Marc M., TX (2013 Infiniti M)

"Smooth and quick acceleration. Great for traffic merge."

Kurt R., PA (2013 Infiniti M)

"Accelerates well and handles well for a heavy car. All wheel drive is definitely a plus."

Anonymous, MD (2013 Infiniti M)

"Great acceleration and handling."

Peter S., NY (2013 Infiniti M)

"The car has 20 inch wheels and has too hard/ harsh a ride.."

Anonymous, ON (2013 Infiniti M)

"This car is fun to drive. Excellent control and can corner like no others, especially on mountain roads."

Jan J., CO (2013 Infiniti M)


Includes seats, climate control, noise, and ride

What Owners Say

"Drive to california and no stiffness.. great ride. the quietest ride I have ever been in, including audi, mercedes and lexus."

WILLIAM P., AZ (2013 Infiniti M)

"This car has had rattling since the first six months, even after extensive repairs on its ceiling"

Anonymous, NJ (2013 Infiniti M)

"The seats are comfortable, well-cushioned, and the cooling and heating features are great. There is a lot of road noise, and when I asked the dealer about it, he told me that that was standard - they weren't built for quiet, but for handling and performance. The ride is rough. It rides like a racecar. It performs like a racecar! It handles beautifully. But you feel every bump in the road. And the cabin is loud. You have to raise your voice to be heard at freeway speeds. Climate control is amazin"

Anonymous, TX (2013 Infiniti M)

"Seats and climate control are very good, acceleration is excellent. Noise is totally unacceptable: car makes some loud groaning noise - dealer said it was the wheels. Noise has been there from the start. Much cheaper cars are much quieter"

G O., AZ (2013 Infiniti M)

"I am a large man over 6' and this vehicle is extremely roomy in the drivers seat. The seat is extremely adjustable, the steering wheel is telescoping which makes it more comfortable. On the highway it is extremely agile and easy to drive, it is a luxury sports sedan in every way. Also the engine performance is amazing, the accelaration is astounding and surprizes anyone new in the car. This is the best A/C climate control system I have ever had in a car"

JOHN P., TX (2013 Infiniti M)

"Insufficient interior room. Otherwise comfort is good."

Anonymous, CA (2013 Infiniti M)

"Not as quiet as I would expect. My truck is much quitter. Otherwise very comfortable ride and seats."

Peter S., NY (2013 Infiniti M)

"Great handling vehicle with excellent seats and driving dynamics. Some tire noise on rough surfaces."

Richard D., AL (2013 Infiniti M)


Did you get what you wanted relative to the price you paid?

What Owners Say

"I am paying too much to lease this car."

Anonymous, NY (2013 Infiniti M)

"Excellent value and features for the money"

Anonymous, TX (2013 Infiniti M)

"for an almost 4 yr. old car it had only 13,690 miles. That is one years worth of driving and it has 6 years left of warranty"

LIONEL W., IL (2013 Infiniti M)

"Excellent reliability and driving pleasure. First rate seating and sound system."

Richard D., AL (2013 Infiniti M)


How it looks inside and out

What Owners Say

"Very nice lines, sleek and sporty. Body style is unique and not similar to every other luxury sedan manufacturer."

MELISSA B., KY (2013 Infiniti M)

Would you buy this car again?

2013 vehicles
Acura TL
Audi A6
BMW 5 Series
Buick LaCrosse
Cadillac CTS
Cadillac XTS
Hyundai Genesis
Infiniti M
Lexus ES
Lexus GS
Lincoln MKZ
Mercedes-Benz E-Class
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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