Something of a Swiss Army Knife among midsized SUVs, the Grand Cherokee is a versatile, well-rounded vehicle. When properly equipped, it is very capable on or off road, and it makes a good choice for trailer towing. All Grand Cherokees are easy to live with. Luxurious interior finish, hushed noise levels, and supportive seats make it a welcome road trip companion.
Alerts
There are 4 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Good acceleration with minimal roll while cornering."

Michael G., MI (2017 Jeep Grand Cherokee)

"This is the 13th Jeep in our family since 1985. Enough said!"

Craig F., WI (2017 Jeep Grand Cherokee)

"handling is very responsive and turning radius is very good"

Anonymous, CA (2017 Jeep Grand Cherokee)

"Good acceleration for a vehicle of this size and very well composed in high speed maneuvers."

Travis G., OH (2017 Jeep Grand Cherokee)

"acceleration better than expected. excellent handling"

Jan M., OK (2017 Jeep Grand Cherokee)

"Incredible ride. The power is sporty if I need it to be and comfortable for when the grandparents are in the Jeep. Best vehicle ever."

Timothy S., WI (2017 Jeep Grand Cherokee)

"Drives very well. Rides pretty well for 4 wheel drive with air suspension."

Anonymous, NC (2017 Jeep Grand Cherokee)

"This is a Jeep. It handles like a Jeep. 4 wheel drive, higher up on the road and a V8 engine. Great handling (for a Jeep) but it's no Audi. Excellent acceleration. Smooth turns at appropriate speeds. Offroad: Great. It should be specified that this is the TRAILHAWK model which CR didn't specify as one of their model choices. Suspension is fantastic and climbing is wonderful. This truck also handles well in the city. Good over-all all purpose vehicle."

Anonymous, UT (2017 Jeep Grand Cherokee)

"This is a Trailhawk model with air suspension and ability to increase ground clearance for off road driving. It is great on the highway and great off-road as well."

Mark J., AZ (2017 Jeep Grand Cherokee)

"I love the V-8 Hemi"

David T., UT (2017 Jeep Grand Cherokee)

"Handles beautifully. Takes curves perfectly at a good clip. With the auto start/stop shut off acceleration is outstanding! With auto start/stop on, acceleration is choppy and feels very jerky."

Anonymous, WI (2017 Jeep Grand Cherokee)

"off-road capability"

Anonymous, TX (2017 Jeep Grand Cherokee)

"GET RID OF the STOP and GO technology- or at least give me a menu item that I can permanently turn it off. Acceleration and handling are excellent"

Joe K., WI (2017 Jeep Grand Cherokee)

"The acceleration does not seem as smooth as it should be. There is a noticeable shift"

Anonymous, NY (2017 Jeep Grand Cherokee)

"Steering"

Stephen F., MA (2017 Jeep Grand Cherokee)

"I love the handling and the automatic cruise control"

Jennifer F., LA (2017 Jeep Grand Cherokee)

"Excellent performance from the 5.7 Hemi. Ride is excellent."

Michael C., AZ (2017 Jeep Grand Cherokee)

"steering is responsive and driving rural roads is enjoyable, acceleration is the best ever"

Elaine B., CA (2017 Jeep Grand Cherokee)

"Great,acceleration not to bad in eco mode nice in sport mode,the turning radius is great."

Ricardo G., IL (2017 Jeep Grand Cherokee)

"Acceleration is better than the previous 8 cylinder engine, but with the pentastar V6 and 8 speed transmission, the mileage is also better!"

Anonymous, MI (2017 Jeep Grand Cherokee)

"Good pickup, very comfortable. Quiet ride and stable"

Anonymous, OH (2017 Jeep Grand Cherokee)

"The 5.7L V8 provides the power that enables the "escape" from potentially risky beltway situations. I'm sure the V6 provides adequate power, but the V8 is the preferred in my opinion."

Pete L., MD (2017 Jeep Grand Cherokee)

"for a V-6 it has excelent acceleration and handles very well."

William W., WV (2017 Jeep Grand Cherokee)

"Very responsive and shifts gears smoothly. Steers easily ,and with little effort"

Frances B., SK (2017 Jeep Grand Cherokee)

"Overall handling and comfort"

Anonymous, KY (2017 Jeep Grand Cherokee)

"This thing freakin FLIES. The Hemi V8 is the best option I've ever gotten on a car. I will buy this car 100% again and do the exact same setup. It is a rocket ship."

Dylan L., SC (2017 Jeep Grand Cherokee)

"Extremely smooth transmission, occasional rough downshifts when coming to a stop. No body roll. Turns on a dime. Tons of grip. Very well put together drivetrain."

Anonymous, MI (2017 Jeep Grand Cherokee)

"Great in the winter! My wife loves it."

Anonymous, MI (2017 Jeep Grand Cherokee)

"On my first long trip in the Jeep, from North San Diego to Santa Fe, NM, with an overnight stop in Verde Valley, AZ, I got caught in a blizzard level snowstorm while passing through Flagstaff. The solid handling of the Trailhawk in full 4wd (automatic mode) as I slogged through slush and snow and mud thick enough to cover the sensor window and turn off the automatic braking feature while visibility dropped to perhaps 100 ft. or less with semis throwing up clouds of snow/mud mixture felt very good. It was the first time I had driven in heavy snow in maybe forty years, and the Jeep made me feel like an expert. The base 3.6L V-6 provides adequate acceleration and is smooth and quiet, but for bad road conditions nothing can beat the 4wd system."

P H., CA (2017 Jeep Grand Cherokee)

"Great turning radius so easy to maneuver in tight spaces. Easy to drive. Smooth Do NOT like the eco system that has to be disengaged every time I start the car. If left on-the AC is nonexistent and engine feels like it’s mussing a shift. After you turn the button OFF-car rides smooth and wonderful."

Cindy N., LA (2017 Jeep Grand Cherokee)

"Not the best fit and finish. Both front doors have a paint run in the corner and many imperfections in the paint. None of the trim lines up very well and several of the fasteners for the fender flares were loose from the factory."

Clint J., UT (2017 Jeep Grand Cherokee)

"V8 engine with 8 speed automatic very responsive in sport mode. Steering is tight and gear shifting is slightly delayed to allow a higher engine rev. The air suspension is great it lowers when parked for easy egress and raises while driving, but drops to aero mode when on the freeway. The 4WD is very fun the air suspension lifts the car for off road and the entry /exit angles are fairly impressive"

Wm S., CA (2017 Jeep Grand Cherokee)

"My wife really enjoys driving her Jeep and especially the acceleration and handling."

Anonymous, TX (2017 Jeep Grand Cherokee)

"I was very pleasantly surprised by the great gas mileage the vehicle gets on the highway. I average ~30mpg during highway driving @ 70 mph."

Scott R., IL (2017 Jeep Grand Cherokee)

"enough power and handling is great for an suv"

Anonymous, CT (2017 Jeep Grand Cherokee)

"Making turns and transmitting power to wheels - makes this jeep a winner."

Clinton D., CA (2017 Jeep Grand Cherokee)

"acceleration and ride"

David S., PA (2017 Jeep Grand Cherokee)

"Has zero power to accelerate or tow anything."

Anonymous, PA (2017 Jeep Grand Cherokee)

"Handles very well. Feels solid on the road and when maneuvering. Not sure why there is a “sport‿ mode, but this vehicle is great to drive."

Dallas B., LA (2017 Jeep Grand Cherokee)

"Very solid and responsive handling."

Anonymous, TX (2017 Jeep Grand Cherokee)

"accelerates better than I EXPECTED"

Anonymous, WI (2017 Jeep Grand Cherokee)

"Very good acceleration and handles well"

James T., CO (2017 Jeep Grand Cherokee)

"Good acceleration, but not as much as what I would expect from 370 hp. Also the transmission - shifting is not as smooth as my previous Toyota 4Runner was."

Todd B., TX (2017 Jeep Grand Cherokee)

"power to pass nd tow. traction in bad conditions due to four wheel drive"

Anonymous, NH (2017 Jeep Grand Cherokee)

"Good acceleration and handling for a 6 cylinder Jeep."

Anonymous, MA (2017 Jeep Grand Cherokee)

"excellent road feel"

Anonymous, AZ (2017 Jeep Grand Cherokee)

"Responds well and has more than enough power."

Anonymous, CO (2017 Jeep Grand Cherokee)

"Acceleration is slow especially from a dead stop. I always disengage the gas saver that shuts the engine off at a stop because of the hesitation when I depress the accelerator. I find that dangerous. Handling is good, the seats are comfortable."

Anonymous, PA (2017 Jeep Grand Cherokee)

"responsive controls, great handling in all types of weather and terrain. Quiet interior"

David B., PA (2017 Jeep Grand Cherokee)

"Our Grand Cherokee with the V6 has plenty of power for acceleration from a stop and passing maneuvers."

Dan E., NJ (2017 Jeep Grand Cherokee)

"For an SUV very pleased with both acceleration and handling, not at all cumbersome or heavy feeling."

Ronald V., CO (2017 Jeep Grand Cherokee)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Great driving, quality SUV"

Anonymous, IL (2017 Jeep Grand Cherokee)

"Compared to our previous 2014 Grand Cherokee, it seems Jeep has improved the NVH performance of the vehicle. The loudest thing on it is road noise from the tires. Otherwise it's a very comfortable place to spend several hours."

Dan E., NJ (2017 Jeep Grand Cherokee)

"Very comfortable seats,especially with heated and cooled seats."

Anonymous, NC (2017 Jeep Grand Cherokee)

"The seats are quite comfortable and the noise is limited. The ride is smooth whether I'm driving or my wife is driving and I'm relaxing in the passenger seat."

Anonymous, MI (2017 Jeep Grand Cherokee)

"Outstanding overall drive comfort thanks to the air suspension. Very quiet, comfortable on rough surfaces and on the highway. Love it."

Travis G., OH (2017 Jeep Grand Cherokee)

"I was quite surprised at the comfort level of this 4X4, it's on par with a luxury SUV for comfort, ride and noise. Very, very good!"

Anonymous, CA (2017 Jeep Grand Cherokee)

"The comfort or lack of it stand out."

Anonymous, WI (2017 Jeep Grand Cherokee)

"seats fit me very well. ride and noise great."

Jan M., OK (2017 Jeep Grand Cherokee)

"The seats are very comfortable on very long road trips..the ride is steady,but you as Driver feel in control of the vehicle...it readily absorbs road irregularity...."

Anonymous, IL (2017 Jeep Grand Cherokee)

"For a big car, the inside is/feels smaller than it should be. I am not tall (5'9") and whack my head on the roof every time I get in."

Mark B., MA (2017 Jeep Grand Cherokee)

"Quite comfortable ride. I am 6'3" and have plenty of head room."

Robert F., CA (2017 Jeep Grand Cherokee)

"My 2017 JGC rides amazing! The air suspension is very nice and much better than other SUV's in this category. It is very quiet inside and the seats have many available adjustments"

Anonymous, CO (2017 Jeep Grand Cherokee)

"Very comfortable for long highway trips. Low road noise and excellent ride even on bad highways."

Rob D., MB (2017 Jeep Grand Cherokee)

"Smooth ride, heavy feeling in terms of feeling secure on the road. Not lightweight"

Jennifer F., LA (2017 Jeep Grand Cherokee)

"Solid ride and power to each tire gives a good riding experience."

Clinton D., CA (2017 Jeep Grand Cherokee)

"Comfortable riding, long or short distances."

Jack B., NY (2017 Jeep Grand Cherokee)

"exceptional ride, very comfortable seats and noise level is minimal"

Joe K., WI (2017 Jeep Grand Cherokee)

"The seats are fully adjustable, luxury perforated leather, positioning, lumbar can be moved up or down as well as pumped out to the level of support that I need, the noise level is perfect (no air/wind noise). The ride is stiffer than Buick's floating-on-a-cloud, but not terrible. I feel bumps, but they are cushioned. Overall, the comfort in this fully-loaded Overland is outstanding."

Anonymous, WI (2017 Jeep Grand Cherokee)

"Just a joy to drive and ride in. Seats are super comfortable. Interior is very quit and the ride very smooth."

Randy P., MO (2017 Jeep Grand Cherokee)

"minimal noise, ride comfort is good but seats are not comfortable on long road trips. It's not just me but all passengers complained of hip pain. The driver had no complaints."

Anonymous, NM (2017 Jeep Grand Cherokee)

"This SUV is very quiet at highway speeds."

Anonymous, MT (2017 Jeep Grand Cherokee)

"Ventilate and heated seats are very comfortable. Rear seat legroom is ample."

Don D., FL (2017 Jeep Grand Cherokee)

"Surprised at the level of comfort for an SUV. VERY comfortable on short trips as well as on cross country trips."

Ronald V., CO (2017 Jeep Grand Cherokee)

"Acoustic windscreen makes the car very quiet. The car is very comfortable and relaxing to drive. The seats are a little too flat and lack side bolsters, so they can be a bit uncomfortable after long drives."

Travis G., OH (2017 Jeep Grand Cherokee)

"Good seats and love the air flow in the seats"

Anonymous, NC (2017 Jeep Grand Cherokee)

"I do NOT like the heating/AC controls and vents in the back seat and rear of vehicle. Everyone who sat in the back could not see the controls, that are near the floor in the back, well enough to see what to do. The vents that supply air are in a bad location ( near the floor) to adequately move air in the back. If I have my dog in the cargo area, there is no air circulation back there for her."

Pam C., ID (2017 Jeep Grand Cherokee)

"A very quiet car to drive with sure fast handling and commanding control. Seats are firm but supportive and comfortable on short or long drives. much quieter than a lexus"

Thomas W., NJ (2017 Jeep Grand Cherokee)

"both driver and passenger seats are fully adjustable and very comfortable on long trips ride is smooth and noise reasonable for suv"

D W., FL (2017 Jeep Grand Cherokee)

"The seats have a snug fit to your body and the adjustments that can be made make it comfortable for all. My mother has back problems and when I take her somewhere she loves the lumbar on it as it helps with her back pain."

Lisa C., SC (2017 Jeep Grand Cherokee)

"Seat is extremely uncomfortable."

Anonymous, PA (2017 Jeep Grand Cherokee)

"The ride is very smooth and controlled"

Anonymous, IA (2017 Jeep Grand Cherokee)

"Noise. Vibration."

Anonymous, MA (2017 Jeep Grand Cherokee)

"The Trailhawk version has a utilitarian-looking upholstery that is listed as suede, covering extremely comfortable seats. The support, both on the sides and the lumbar support, is excellent. I have spent up to five hours nonstop in the driver's seat, and emerged unbruised. The level of interior noise is much less than I expected from a full four-wheel drive with mud/snow tires, while the ride is far better than I expected with the 20" wheels and large tires. Both the noise levels and the ride benefit from the fully independent suspension."

P H., CA (2017 Jeep Grand Cherokee)

"The seats are nicely bolstered and feel nice. The interior seems unchanged for the past 5 years. There's excessive wind noise coming from the around the windows when going over 60 mph. The plastic panels are hard and get scratched easily."

Matthew J., CA (2017 Jeep Grand Cherokee)

"The ride comfort is excellent on the road and the seats are very comfortable. The cabin is quiet at highway speeds."

Adam G., AZ (2017 Jeep Grand Cherokee)

"Very comfortable. Air and heat very responsive."

Anonymous, ID (2017 Jeep Grand Cherokee)

"Very supportive seats. Vented and heated seats. Secure handling and quiet interior. The V6 has surprising pickup for a vehicle of this size. This vehicle will go anywhere you would ever want to drive a full size auto."

Clint J., UT (2017 Jeep Grand Cherokee)

"I can travel long distances in comfort."

William W., WV (2017 Jeep Grand Cherokee)

"The seats are too hard and uncomfortable on long drives"

Anonymous, MI (2017 Jeep Grand Cherokee)

"Very comfortable seats for a tall driver, both front and back"

Anonymous, TX (2017 Jeep Grand Cherokee)

"Vented seats really add to comfort"

Anonymous, CA (2017 Jeep Grand Cherokee)

"The front seats are narrow"

Lawrence N., VA (2017 Jeep Grand Cherokee)

"The seats are very comfortable. My first jeep, and I am very happy with the ride and noise, it can compete with the best."

Michael R., NY (2017 Jeep Grand Cherokee)

"Noisy ride, clearly noticeably rattles during driving on less than very good streets. Cannot track location by pressing areas of dashboard, instruments, etc, Where ever it is I cannot find or suppress with pressure,"

Anonymous, TX (2017 Jeep Grand Cherokee)

"The cooled seats that blow air during the hot weather really improve the comfort."

Anonymous, AZ (2017 Jeep Grand Cherokee)

"The driver and passenger seats are very good. Contour of the seats fit nicely to the occupants."

Michael J., MN (2017 Jeep Grand Cherokee)

"This thing is silent. Its eerily quiet. I have the Trailhawk and even with the All Terrain Tires it is still quiet. The seats are like couches that ventilate you. The ride quality is a little bit on the bumpy side due to the air suspension but it is still miles better than the tacoma I had."

Dylan L., SC (2017 Jeep Grand Cherokee)

"Very comfortable front seats. My wife especially likes heated seats. I appreciate ventilated seats. The steering wheel has a great feel and is heated."

James B., PA (2017 Jeep Grand Cherokee)

"As comfortable as my MB or BMW"

Anonymous, NJ (2017 Jeep Grand Cherokee)

"The seating and noise level in our Grand cherokee are outstanding."

Dan E., NJ (2017 Jeep Grand Cherokee)

"Was unsure of heated seats,but love them now,love heated steering wheel,the option of driving eco or sport is great just overall happy with jeep"

Ricardo G., IL (2017 Jeep Grand Cherokee)

"Very nice vehicle."

Anonymous, KY (2017 Jeep Grand Cherokee)

"Ride is stiff but smooth, even on Auto. Extremely comfortable seats, easy view out of car. Very ergonomic"

Anonymous, MI (2017 Jeep Grand Cherokee)

"comfortable on short and long rides"

David S., PA (2017 Jeep Grand Cherokee)

"Very comfortable ride and a vehicle you don't mind taking long trips in. However, in the summer the climate control Auto feature seems to keep the temperature warmer than the selected temp."

Pete L., MD (2017 Jeep Grand Cherokee)

"Extremely noisy when driving on expressway"

Anonymous, AZ (2017 Jeep Grand Cherokee)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"nice styling"

Anonymous, UT (2017 Jeep Grand Cherokee)

"Both the quality and quantity of premium features were far above any other vehicle I evaluated for the price paid."

Anonymous, PA (2017 Jeep Grand Cherokee)

"The interior is not assembled as tightly as a German SUV would be (ie: carpet gaps, small panel gaps), and the materials can be a bit cheap at times (window buttons are cheap feeling, the infotainment buttons lack weight), but as a package, the car is a fantastic value."

Travis G., OH (2017 Jeep Grand Cherokee)

"Great value for the money. Goes anywhere and does everything"

Stephen F., MA (2017 Jeep Grand Cherokee)

"combination of comfort, handling and off-road capability cannot be had in any other vehicle in this price range"

Anonymous, TX (2017 Jeep Grand Cherokee)

"Great value- comfortable seats, good vision and few blond spots. Comfortable on the road. Good power and mileage both in the city and on the highway. The 8.4 inch screen is great as is the internal Navigation system. The one disappointment was the lack of a rear taneau cover for the cargo area."

Dallas B., LA (2017 Jeep Grand Cherokee)

"All the features I wanted in a car at a reasonable price and no hassle at the dealership. This is my 4th Jeep and I’ve had success with all of them."

Anonymous, NJ (2017 Jeep Grand Cherokee)

"I feel I got a great lease on this vehicle. Just to compare, Lexus wanted $150 more a month and more than twice the money down for a similarly priced NX. The jeep is a superior vehicle to the NX, but I would go for the RX for that kind of money."

Michael R., NY (2017 Jeep Grand Cherokee)

"I believe the 2017 JGC Summit was a great value compared to similarly equipped vehicles in this class. It came with many luxury options that you don't see at this price level."

Anonymous, CO (2017 Jeep Grand Cherokee)

"Great value at the price."

Anonymous, MI (2017 Jeep Grand Cherokee)

"I've been watching this and a few other vehicles online for a few years. The price of this one at my local dealer varied by about 20% over the course of a year, so timing was important."

Rob D., MB (2017 Jeep Grand Cherokee)

"Top of the line performance, styling, and comfort plus excellent four wheel drive and a good price."

Anonymous, MI (2017 Jeep Grand Cherokee)

"Rugged"

Anonymous, CA (2017 Jeep Grand Cherokee)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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