The 2023 Sorento is less reliable than other cars from the same model year.
The Reliability score is based on our latest subscriber survey of 2023 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"We waited about 6 months for parts to come in. Only got action when we called Kia Regional Mgmt"
Anonymous, TN (2023 Kia Sorento LX 2.5-L 4 Cyl turbo)"iPhone MUST be in or very close proximity when starting the suv for pairing or there is a problem almost always."
Anonymous A., FL (2023 Kia Sorento SX 2.5-L 4 Cyl turbo)Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
"Flashed DTC indicated a problem with the transmission electric oil pump. Vehicle would go to limp mode. Dealer applied software update. Have not experience the issue again."
Anonymous, VA (2023 Kia Sorento X-Line 2.5-L 4 Cyl turbo)""Taken to Dealership after on-screen warning. Dealer reset the transmission system to factory settings, explaining a learning function that was possibly causing issue when my child was learning to drive. Appears to have resolved the issue, however, previous model year Sorento has had transmission issues as well.""
Anonymous, TX (2023 Kia Sorento EX 2.5-L 4 Cyl)""As previously stated, warning came on after issue was becoming more noticeable. Dealership did a reset which seems to have resolved the issue. The transmission computer's learning function is/was an issue. Not knowing about this feature could easily be resolved with an explanation at time of purchase.""
Anonymous, TX (2023 Kia Sorento EX 2.5-L 4 Cyl)Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
"Worn out after 25k. Not driver's fault."
Anonymous A., NJ (2023 Kia Sorento X-Line 2.5-L 4 Cyl turbo)"Brakes worn down after 25000"
Anonymous A., NJ (2023 Kia Sorento X-Line 2.5-L 4 Cyl turbo)Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
"Front brakes shudder fixed inder warranty"
Anonymous, TX (2023 Kia Sorento X-Line 2.5-L 4 Cyl turbo)Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
""overall this engine is sluggish, but a few times, i was unable to accelerate at all temporarily like something was stuck and or not working and then it would go away, but very annoying, a bit scary when on a highway ...and dangerous""
Anonymous, AZ (2023 Kia Sorento X-Line 2.5-L 4 Cyl)Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
"When the iPhone would not pair we had to turn off car, wait 10 seconds then open and shut the door. We have two phones that are paired but mostly use one."
Anonymous A., FL (2023 Kia Sorento SX 2.5-L 4 Cyl turbo)