In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
2024
Kia Sorento
EPA MPG:
23 mpg
EPA MPG:
23 mpg
RECALL ALERT:
There are 2 recalls on this vehicle.
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Reliability
Overall Reliability
The 2024 Sorento is less reliable than other cars from the same model year.
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Owner Reported Trouble Spots
The Reliability score is based on our latest subscriber survey of 2024 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.
Transmission Minor
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
What Owners Say
"Car failed to properly shift while driving on interstate. Stayed like this state until we turned the vehicle off and on again. Dealership was unable to determine root cause."
Anonymous, IA (2024 Kia Sorento SX Prestige 2.5-L 4 Cyl turbo)Electrical Accessories
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
What Owners Say
"Didn't drive vehicle for 2 months. While not being driving, the vehicle completely depleted the car battery. Jumped the car to get it driving and it died again in the middle of an intersection. Battery was drained during a cold period so it needed to be replaced. Kia would not pay for battery replacement."
Anonymous, IA (2024 Kia Sorento SX Prestige 2.5-L 4 Cyl turbo)Engine Major
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Exhaust
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
Noises/Leaks
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Body Hardware
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Engine Cooling
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Paint/Trim
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Engine Minor
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Transmission Major
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Engine Electrical
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Climate System
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Suspension/Steering
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Brakes
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Drive System
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Fuel System/Emissions
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
2024 SUVs Reliability
This Car
0
100
Kia Sorento
vs. Similar Cars
Buick Enclave
Chevrolet Traverse
Dodge Durango
Ford Explorer
GMC Acadia
Honda Pilot
Hyundai Palisade
Hyundai Santa Fe
Hyundai Santa Fe Hybrid
Jeep Grand Cherokee L
Kia Sorento Hybrid
Kia Telluride
Mazda CX-90
Mazda CX-90 Plug-in Hybrid
Nissan Pathfinder
Subaru Ascent
Toyota Grand Highlander
Toyota Grand Highlander Hybrid
Toyota Highlander
Toyota Highlander Hybrid
Volkswagen Atlas
Kia vs. Other New Car Brands Reliability
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Reliability indicates how models have performed in the past, providing the basis for predicting
how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability
information available to consumers. Based on information received from our latest subscriber survey for
about 380,000 vehicles, our reliability history charts give
you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential
trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes,
to power equipment and the electrical accessories.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Jan 13, 2025
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Summary:
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
What should you do:
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
NHTSA CAMPAIGN ID Number:
25V006000
Potential Number of Units Affected:
74469
ELECTRICAL SYSTEM
Apr 23, 2024
A loss of power steering assist increases the risk of a crash.
Summary:
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
What should you do:
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number:
24V287000
Potential Number of Units Affected:
95
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"Backup camera would stay on once the car with in drive mode."
Anonymous, TX (2024 Kia Sorento SX Prestige 2.5-L 4 Cyl turbo)