For years, the Lexus ES excelled at being comfortable and luxurious, pampering rather than sporty. But for this version of the car, Lexus modified that formula by trying to create a more engaging driving experience. The overall result is a less satisfying upscale sedan. The ES still provides a comfy, quiet interior and gets good fuel economy.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and side air bags standard. Head protection air bags standard from 2002. Rear side air bags available from 2007. ESC available, standard from 2007.
Road Test

For years, the Lexus ES excelled at being comfortable and luxurious, pampering rather than sporty. But for this version of the car, Lexus modified that formula by trying to create a more engaging driving experience. The overall result is a less satisfying upscale sedan.

The ES still provides a comfy, quiet interior and gets good fuel economy. But the cosseting, easygoing nature has been dialed back, with a less plush ride, cuts in interior refinement and more complicated controls. Further, despite Lexus' claims of injecting more sportiness into the ES, it's not agile or fun to drive.

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
  • CVT
Engines Available
  • 2.5-liter 4 hybrid (200 hp)
  • 3.5-liter V6 (268 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Lexus ES owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

In-dash navigation system (GPS)

"Lexus Destination Assist is unreliable . Approximately 1 out of 3 times I am given wrong directions or the system can not give me directions. I've given up and use Google maps or mapquest from my iPhone instead"

J S., DC (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"interference from cell phone"

Anonymous, GA (2014 Lexus ES 350 3.5-L V6)

"Mouse installed back ward's at factory"

Anonymous, CA (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"trouble connecting for trip.said I was not a sucriber after I had renewed subscription after first year expired. problem was with the server not the dealer.problem was resolved"

Anonymous, AZ (2014 Lexus ES 350 3.5-L V6)

"Bluetooth feature has been inconsistent at best. When attempting to pair phone, it works for 5 minutes then disconnects; back and forth, back and forth throughout my time in the car. It has been disconnecting so often during the course of any single"

SUSn O., IL (2014 Lexus ES 350 3.5-L V6)
Radio

"When we start the car the cell phone is automatically activated and turns off the radio. We must turn our cell phone off and then back on in order to hear the radio"

Rick B., CA (2014 Lexus ES 350 3.5-L V6)
Voice control commands

"Voice recognition is totally unsatisfactory.. System will not process basic commands. I speak clear normal English and have no problem with voice recognition on my numerous computers and iPhone. Lexus Enform is A major disappointment in what is othe"

J S., DC (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The dealer offered color coordinated door edge protectors for my ES300h, which I had them install. The one on the passenger door used to come off partially about once a week until I took it back to the dealer, who replaced it under warranty"

Anonymous, PA (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"A piece of trim on the passenger side of the windshield came loose. It was repaired under warranty and has not been a problem since"

James L., CA (2014 Lexus ES 350 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"Thin paint...easily scratched and off"

Anonymous, NM (2014 Lexus ES 350 Unsure)

"swirls, dull look"

Anonymous, NY (2014 Lexus ES 350 3.5-L V6)

"Rust around trunk latch and trim"

Brian K., ON (2014 Lexus ES 350 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

"Blown fuse"

Garnet P., FL (2014 Lexus ES 350 3.5-L V6)

"Had headlamp replaced but it turned light to purple. Got another light and it has also turned purple"

Gerald C., MO (2014 Lexus ES 350 3.5-L V6)
Keyless entry

"not always working"

Anonymous, CA (2014 Lexus ES)
Remote engine starter

"twice could not start car. battery was replaced once, but problem recurred-dealer had to replace a computer part that was failing to sense the presence of the key in the vehicle-downtime about 1 week"

Anonymous, TX (2014 Lexus ES 350 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"There is a repetitive squeak when you back up (in the rear wheels)...they cannot diagnose or find any issue....still does it"

Anonymous, TX (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"problems with seat rattles, other noises"

Anonymous, CA (2014 Lexus ES)

"Brakes squeal in cold weather"

Jerome C., IL (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

"When the A/C first starts running it emits a moldy smell for a few minutes. This happens even if we leave the windows and the vent open when we park the car in our garage overnight. The Lexus dealership is telling us that this is not a manufacturer defect and that there is nothing Lexus will do to fix it. They pointed us to a provision in the manual that allegedly explains how to deal with the problem. The service technician also told us that Lexus has been sued by other customers and that"

Ramon M., FL (2014 Lexus ES 350 3.5-L V6)
Evaporator

"Terrible foul odor when starting car after sitting several hours in warm climate. Intermittent for a period of weeks and then gets more frequent"

Anonymous, PA (2014 Lexus ES 350 3.5-L V6)
Heated or cooled seat controls

"Seat cooling very bad. Barely cools at highest setting"

Stuart A., AZ (2014 Lexus ES 350 Unsure)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"don't stay open when exiting the car especially on an incline"

Anonymous, FL (2014 Lexus ES 350 3.5-L V6)
Mirrors

"The right outside mirror failed to move down when putting car in reverse. Mirror was replaced by dealer under warranty"

Anonymous, MN (2014 Lexus ES 350 3.5-L V6)
Seat controls - temperature

"Doesn't cool like it should"

Anonymous, NM (2014 Lexus ES 350 Unsure)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

"Vibration through steering wheel and whole vehicle at highway speed (over 70 mph). Dealer kept car for a week soon after delivery but could not resolve issue. No problem with wheels and tires; rather, issue appears to be a chassis design flaw"

Anonymous, MA (2014 Lexus ES 350 3.5-L V6)

"Dealer unable to eliminate car vibration at highway speed. Other owners complaining about similar issue. Wheel not bent, tires road force balanced, but vibration comes in and out. Appears to be related to subframe mounting"

Anonymous, MA (2014 Lexus ES 350 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Does not shift from 1st to 2nd intermittently. Dealer cannot find it. Happens only after car has been driven for awhile"

Anonymous, CA (2014 Lexus ES 350 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Apparently the washer associated with the right front brake calipers was bent, needing replacement. Indicated by high-pitched whining in right front wheel at 55-61 mph in a right-to-left curve in road. Was fixed by dealer under warranty. No reoccurr"

Mike L., IL (2014 Lexus ES 350 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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