Subaru Ascent Change Vehicle

"The gauges go haywire and many systems indicate that they are not operational (cruise control, lane departure, battery). At one point everything went blank and the care would not start. Roadside Assistance had to come; they said there was no water in the battery."

"The sensor for the keyless entry was faulty and only worked intermittently, so it needed to be replaced."

"All warning lights would randomly stay on after starting."

"I report this problem to the dealer and they told me that this problem is known by the company ant they are working at it but I never had any news from them at this moment. I still have the problem."

"squeaks every morning. Dealer is aware of the problem and said Suburu was woking on it. I say BS"

"The brakes squeak when you first start the vehicle and when you use it for while and they warm up they stop squeaking."

"large amount of smoke when you start the car in the morning."

"Vehicle is difficult to control. Appears that steering wheel is not connected to the wheels (actually it is not, I've been told). Vehicle wanders in the traffic lane so lane departure signals are often active, requires constant input to keep in the lane. Vehicle drifts one way or the other randomly, not one consistent direction. I describe it ass like the early days of power steering (I was there!)"

"The transmission make strange noises and hesitated"

"It took 3 times going to the dealer to have the transmission addressed. Each time all dashboard lights came on including the Engine Light. Each time all safety features were disabled because of this. The Subaru dealer could only turn off the lights and turn the safety system Eyesight back on, but could not repair the vehicle because the problem was intermittent and they could not duplicate it. The dealer knew what the problem was, but Subaru headquarters needed proof. The third time this happened, the vehicle also started making a screeching sound. This happened 2 days ago. The dealer has the vehicle at this time and we were given a loaner vehicle. It is unclear when we will get our Ascent back."

"At 5400 miles we heard a noise when turning. The service department of the Subaru dealer said it was the strut mounts, and replaced them. However, the problem persisted. Now they have replaced a strut, and the problem may be solved. We find this unacceptable on a brand-new car."

"The back end kept squeaking like someone was bouncing on springs. Took to dealer and they couldn't find anything wrong. Wrote in to the Subaru forum and found out other people had the same problem. Contacted dealer again. They called to tell me they ordered new springs (not sure if springs or struts) and have had no problem with that noise since then. On another note, have noticed slits in rubber seals on both front doors. Took it to dealer again and they could also see the tears (slits) and will replace. Final thing at this time is that there is a noise coming from the right front wheel when traveling slow over a rougher road. The repairman could not ever hear the noise when he drove it. My opinion is that Subaru was rated so high by Consumer Reports that people were wanting them and the company was simply throwing the things together to get them out to the public. They were not taking the time to make sure each vehicle was tested and safe."

"Interior post trim comes loose blocking driver field of vision. Was repaired with replacement part 4 separate times but each repair only lasted a couple months.Each time required taking time off work to take car in to repair."

"There was a chip in the paint when purchased, the dealer fixed it for free, but it took 4 days"

"The CVT transmission sometimes jumps around at lower speeds. It may shift up or down when it is not supposed to."

"All dash display warning lights came on at once, stayed on. Didn’t affect drivability, local dealer worked with Subaru to resolve issue As warranty item. Fix was replacement of faulty valve body and transmission wiring harness. Solved the warning display issue. Very satisfied with result and love the vehicle. Took 3 weeks to resolve, Subaru covered full cost of a rental vehicle for us."

"For a CVT transmission, it's very jerky. We underrstand it has some prreset shift points, but my question is why? The dealerr can't explain."

"Three times it has failed to start. All the electronics come on, but the engine does not. THEN you can't turn the car off, so you are stuck waiting for the car to go into a battery saving mode where it shuts the electronics off again. Then it can be started normally. This usually takes over an hour for it to shut off, which means you are stuck wherever that is until then. I have taken the car in twice about it, and they never find anything wrong. They asked me to take a video which I did. I am waiting to hear from them about it."

"Within first 2 weeks of ownership vehicle locked into accessory mode instead of starting. Also battery went dead while sitting in garage for a two day period. Attempted to return car (Had about 250 miles on odometer. Dealership and Subaru of america refused. Had to be towed. Dealership can not find problem. Within this 2 week period emergency breaking system hit breaks with no significant cause. Driving about 55mph/car entered from cross street at least 300yards away. Now with about 3000 miles last week car started in garage, would not go into reverse. Instead warning beep. Started and turned off multiple times with same result. Self corrected about an Hour later. Dealership informed basically said it didn't happen"

"All of the engine warning lights lit up. I took it to the dealer where problem was diagnosed. Again, a part was needed. The gave me another Ascent as a loaner. It took about 4 days for the repair. Not much of an inconvenience. It was actually an oil control valve issue."

"Our (non-Subaru) mechanic noticed an oil leak in our 2019 Subaru Ascent (5400 miles). At the Subaru dealership they stated that the oil leak was coming from the turbo iol line that connects at the timing cover. They installed a new union bold and washer. How is it possible that this happens in a brand-new car??"

"Drivers side mirror does not go out far enough to cover the blind spot for tall drivers with the seat moved rearward. In the fully left position, can still see the side of the vehicle and behind it. This causes headlights of the car directly behind to reflect directly in drivers eyes."

"engine lost power upon acceleration to highway speed and eyesight functions were disabled; dealer determined loose screws connecting turbo to engine thus breaking seal was cause. Easy fix once identified. Excellent support by dealer and manufacturer."