Subaru Ascent Change Vehicle

"Started from purchase. Occasionally the screen goes dark when backing up."

"My self copied CD got stuck in CD player. Dealer said warranty only covered prerecorded CDs. They said car might be non functioning if repaired because radio would need to be removed and shipped somewhere. Recommended I go to car radio place in town. Either way warranty apparently has small print about using CD that is not prerecorded. It also does not cover “courses in tape” CD."

"No sound on radio or microphone. You can see radio stations and move about the display. There is a X through the speaker icon. It resets itself after being turned off for at least 15 minutes. A quick turn off and turn on does not reset the display."

"Turning off the car and then restarting resolved it"

"The sound system display would occasionally reset causing me to reenter certain settings. It seems to be working now."

"It was a problem that could not be fixed. Subaru replaced the entire component for free"

"After clicking on CarPlay, (with the phone plugged into the phone, often times I will be listening to a recorded book on my phone, and the CarPlay media switches over to Pandora. if I close the Pandora app and open my book app, repeatedly CarPlay switches me back to Pandora. Very frustrating. Technician said they didn't notice this was a problem with my Accent."

"Blue Tooth will act crazy and disconnect my iPhone Spotify until a hard reset done by restarting car"

"The car will often connect to my phone and start playing random items when I have not opted to play from the device. On the flip side, when I do try to connect and play something specific it either won't or disconnect. I often cannot get the phone to connect to answer an incoming call."

"Main radio unit has failed twice. Original problem started eight months ago. Vehicle went in several times and they finally replaced unit. Rinse, lather, repeat."

"I was unable to connect my phone and had issues getting android auto to work. The head unit was replaced and it resolved the problem"

"If I manually input a destination address in the Chicago & suburbs area it recognizes the address, but cannot calculate a route to that address. If I give it a verbal command to go to the same address it is able to recognize the address and complete the route calculation."

"Inaccurate navigational information. No timely, accurate map updates."

"Not abel to locate addresses in a specific area when manually typed into the system, but can locate them when using voice command."

"Stopped working, replaced by Subaru"

"Pairing doesn't last - works for a while then I have to re-pair."

"Lost pairing a few times. Once had to totally reset the pairing. At other times, it came back eventually on its' own."

"Unable to download phone contacts"

"only partially paired with the phone. Dropped contacts and recent calls."

"I tried once to pair the phone when we first had the car and couldn't Bluetooth to do it, so when we want to use the phone we have to use a USB cable."

"When the car was new we could not pair our older flip phone with the vehicle. We finally replaced the flip phone with a newer I-phone."

"Twice now it has just stopped working, no radio. The only thing you can get to play is the XM radio on the advertisement channel. We are not subscribers to XM. Tried stopping and restarting the car with no luck. The next day it started to work again both times."

"Actually minor; the pre-sets disappear. Subaru states they are aware and are working the issue. And the radio sounds like it is a 1960's vintage radio."

"The starlink Head unit quit playing all sound. Radio, phone, cd, navigation, hands free voice commands, whatever. Dealership updated the software, but that didn’t fix it. Now they want me to come back so they can install a new head unit and amplifier (this comes with the. Harmon Kardan system). I don’t think this will fix the problem, as a quick internet search shows this. To be a very widespread problem.with Subaru vehicles. Anyway, I read on one forum that pulling the radio fuse would clear the issue, so I tried it and it worked. This is not an acceptable long term fix, but at least I have radio until my next service appointment. Also, the dealership uses a third party answering service for their service department so you don’t ever actually speak with an employee in the service department when you call them. Problem is, after you leave your name and number, no one ever calls you back to make an appointment."

"It doesn't remember the preset stations."

"Radio would delete my phone contacts, it did it several times. The head unit was replaced and it had the same problem although it didn't do it as often."

"The problem with the radio began on Nov. 15, 2019. I tried to correct the problem and finally called the dealership on Nov. 18, received an appointment for Nov. 22nd. I told the technician the radio acts like it is starting but just shows initialization, does that over and over with no sound and the buttons do not work. The dealership had to replace the audio unit and the radio assembly according to the paperwork they handed me when they returned the vehicle."

"Radio just stopped working. No sound. Then it would work fine. Then stopped again. No rhyme or reason."

"radio quit several times while driving. i returned after the car was turned off and started up again. this was corrected by the dealer with a programming up date. the biggest problem was that the car was delivered with a bad battery and it quit five times over an eight month period, each requiring emergency attention to get started again. i told the dealer service what was wrong after the first event but the aggravation continued for many more months and they finally agreed to replace the battery."

"It was very difficult to preform a routine software update the first time. We talked to the dealership and they gave us some additional information to help with future upgrades."

"The rear hatch had to be reset because it quit working"

"SIRIUS Radio kept dropping out stations after being set to hod them"

"The power steering electronics malfunctionrd so that power steering. They had to replace "I think they called it the rack. Car was operating fine when I parked the car. When I came back warning lights came on and the power steering was not functioning. Had to call a tow."

"Voice command controls seem never to work. When using navigation while driving, it defaults to voice command. It never works, freezes up, and in one instance rendered the radio and navigation inoperable on a long distance trip. Eventually, after shutting off the car, it reset itself, but voice command seems never to work."

"In less than a year of ownership the Rotors became warped. I never experienced warped rotors in the first year of ownership of a new car. I noticed the issue only on my long road trip whenever I had to hit the brakes at higher speeds. I wonder if its due to the new tech of auto emergency braking."

"rotors warped and replaced under warranty"

"Experienced pulsations after extended highway travel. The cause was warped rotors. Repaired by the dealer under warranty"

"all four rotors had to be replaced due to warping"

"squeaks every morning. Dealer is aware of the problem and said Suburu was woking on it. I say BS"

"The brakes squeak when you first start the vehicle and when you use it for while and they warm up they stop squeaking."

"Brakes squeezed. Subaru said they had a technical bulletin on this and repaired the brakes at no cost."

"Brakes would occasionally squeal when stopping at a stoplight. Subaru agreed to replace brakes but toolto do so was Back ordered Said they would call when tool came in. Haven't heard from them. Squealing went away"

"Brakes Squealing 2 days after purchased new from the dealership back 4 times never could fix them. Car was repurchased back from Subaru worst car I ever owned period!"

"Rotors had to be turned"

"The brakes squeak when driving after the car sits all night. Dealer can't find cause."

"Right front brakes squeak when first applying. Stops after brakes warm."

"brakes make some noises after a rain. The car brakes kind of squishy too."

"When brake is applied at slow speed, the metal on metal squeaks when it is not pressed hard."

"Maybe I missed something.... The largest problem was the battery drainage when the tailgate was opened and we were camping. If the key fob is near the vehicle, the battery drains within a couple of hous. (Check Subaru Ascent Forums on Google and search for battery drain to see similarr issues.) (And excuse the quirky r key on my keypad... Sorrrrrry.) Also A/C was not functional this summer, even though we were in Juneau AK. Didn't expect to need it, but it was how and the car was sweltering. Having it looked into tomorrow, though Subaru Customer Service and rrepair has been abysmall to work with."

"It is the worst climate control system that I have ever had in a car. It can't be set and left if the outside temperature changes. When it gets cold outside the system keeps blowing hot air even though the inside of the car is comfortable. I have to turn it down as low as it will go to stop the hot air from blowing out. I have told the dealer and they don't think it is a problem. I think an automatic control system should keep the set temperature no matter how hot or cold the outside temperature is. I regret buying this car because of the problems with regulating the temperature inside the car."

"Heard a squeaking noise in the front-end (heard better in the cab then outside). Thought it might be the front wheel bearings or a squeaky brake pad. Took car to dealer 18 Feb 2020-confirmed sound and determined it was a faulty blower motor which had to be ordered. The blower functioned well-it was just making an regular squeaking sound. Returned 2 March 2020 to have blower replaced (Under Warranty) and the matter appears resolved."

"loud fan noise in driver seat along with significant vibration when cooling seat turned on."

"seat cooling fan need replacing -- made friction-related noise when operating"

"AC didn't work on a new car. The dealership appt took 2 weeks to get, and then another 10 days before repaired."

"The Ascent probably came out of the factory with this problem. As soon as weather became how, noticed the problem. Dealer needed to order a part -- took 4 days for part to arrive and car to be repaired. I was loaned a brand new ascent during that period. very satisfied with transaction."

"The car came from the factory with a refrigerant leak. After the first few days, the A/C no longer produced cold air. The dealer recharged the system and added dye, and a week later there again was no cold air. The dealer found a cracked refrigerant line."

"Crack in metal line. Dealer repaired without hesitating. Took 10 work days due to part availability. Dealer provided suitable loaner car without charge."

"The air conditioner gradually stopped cooling and then completely stopped cooling. The dealer discovered a broken cable and replaced it under warranty resolving the issue."

"It had a leaking ac hose."

"Air conditioning stopped working. I was told it was due to a faulty coolant line, which I assume means a refrigerant leak. Took 2 days to replace."

"Failed seal"

"Aggravating as it took 2-3 trips to the dealer to get repaired."