The refined, three-row Kia Sorento continues to be a strong competitor in the midsized SUV class. We liked how its range of features and functionality are bundled together in a tasteful, modestly-sized SUV. The six-cylinder Sorento got a new eight-speed automatic transmission as part of its update for 2019.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS available, standard from 2007. ESC standard from 2007. Side and head protection air bags standard from 2011.
Road Test

The refined, three-row Kia Sorento continues to be a strong competitor in the midsized SUV class. We liked how its range of features and functionality are bundled together in a tasteful, modestly-sized SUV.

The six-cylinder Sorento got a new eight-speed automatic transmission as part of its update for 2019. That 3.3-liter V6 engine is punchy and polished, and delivers power effortlessly, and all-wheel-drive versions can still tow 5,000 pounds. The slick transmission and quiet engine returned 22 mpg overall, one mpg better than when we last tested this SUV. The base Sorento comes with a four-cylinder engine.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
  • 6-speed Automatic
Engines Available
  • 2.4-liter 4 (185 hp)
  • 3.3-liter V6 (290 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

"Occasionally the Sorento's main display screen goes blank. I have not reported this issue yet to my dealer because of the intermittent speaker problem."

Anonymous, CA (2019 Kia Sorento SXL 3.3-L V6)
Phone pairing (e.g., Bluetooth)

"I have had issues with ability to use apple phone with car despite a number of tries with the dealer, the salesperson and family who are tech savy. Seems to work a little but then when on a trip, or just around town, incoming & outgoing calls will not go thru bluethooth & car but must be handled via the phone only."

Anonymous, NY (2019 Kia Sorento SXL 3.3-L V6)
Speakers

"An intermittent problem where driver's side speaker wont play when I start the car. The next time I start the car it plays great. I've had it into the dealer several times and they have yet to fix it. It's in the shop right now, as I write it's been there nearly 6 weeks and they say it'll be another 2-3 weeks while they wait for a new wiring harness to come in. Of course, there's no guarantee that will fix the problem. At least the dealer is paying for a rental or loaner car. Still, it's a pain in the rear for it to take so long to fix a speaker problem."

Anonymous, CA (2019 Kia Sorento SXL 3.3-L V6)
Steering wheel controls

"Steering wheel controls for radio station tuning, volume, muting, phone, and voice commands are intermittent. although dealer has seen the issue once they are unable to repair. They indicate it misbehave again when car is brought in. Numerous videos of the problem are not good enough to trouble shoot. When problem occurs it last anywhere form a few seconds to as long as 20 minutes."

Art P., AZ (2019 Kia Sorento SX 3.3-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"It failed and I got into an accident"

Sam V., SC (2019 Kia Sorento EX 3.3-L V6)

"Seems like the BSW system doesn't alert you until a car is already within your rear quarter pane or more...seems that it should be an audible alert when a car approach is near your rear bumper and closing on you. There is an audible alert only when you signal for a turn and there is a car in your BSW range."

Anonymous, AL (2019 Kia Sorento EX 3.3-L V6)

"Had to get to close to the car in front of you to get the alarm to go off"

Gary H., FL (2019 Kia Sorento SXL 3.3-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Interior lights

"There is no passenger seat interior light in foot well on this car and the 2016 model we traded in had that light. Makes it seem dark in car at night when getting in & out."

Anonymous, NY (2019 Kia Sorento SXL 3.3-L V6)
Keyless entry

"Fob buttons worked only part time"

Anonymous, FL (2019 Kia Sorento LX 2.4-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission computer

"Seems that in Smart transmission mode the initial take off is not always very linear (initially) unless you goose the pedal which causes the car to take off a little too fast sometimes. I believe the transmission computer should be adjusted to always ensure for a more linear steady take off from stop."

Anonymous, AL (2019 Kia Sorento EX 3.3-L V6)

"With the transmission in ECO OR SMART the vehicle is slow to respond from a stopped position and after it does respond, it delays acceleration by about a second which is very dangerous when pulling out in a busy intersection!"

T N., PA (2019 Kia Sorento EX 3.3-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"The auto control does not seem to control to the temperature selected. It keeps the cabin too cool. It does not adjust properly. The auto control does not control to the selected temp. keeps the cabin"

T N., PA (2019 Kia Sorento EX 3.3-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Rust

"Muffler’s chrome tip is rusting after six months on Missouri roads. No other parts, to include undercarriage, is showing indications of rust."

Stephen J., MO (2019 Kia Sorento SXL 3.3-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"3 people were injured by the sharp outer bottom corner of the front doors. One passenger and two different drivers. Dealership inspected after I contact KIA HQ, but found nothing wrong, so it is a design flaw."

Michael R., FL (2019 Kia Sorento LX 2.4-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Within first 6-8 weeks, an check-engine light came on during early morning commute. No change in behavior of the car. Took it in first available appointment. One hour later they offered to replace the transmission, which was completed in three days."

Larry L., CA (2019 Kia Sorento EX 3.3-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

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