CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Occasionally the Sorento's main display screen goes blank. I have not reported this issue yet to my dealer because of the intermittent speaker problem."Anonymous, CA (2019 Kia Sorento SXL 3.3-L V6)
"I have had issues with ability to use apple phone with car despite a number of tries with the dealer, the salesperson and family who are tech savy. Seems to work a little but then when on a trip, or just around town, incoming & outgoing calls will not go thru bluethooth & car but must be handled via the phone only."Anonymous, NY (2019 Kia Sorento SXL 3.3-L V6)
"An intermittent problem where driver's side speaker wont play when I start the car. The next time I start the car it plays great. I've had it into the dealer several times and they have yet to fix it. It's in the shop right now, as I write it's been there nearly 6 weeks and they say it'll be another 2-3 weeks while they wait for a new wiring harness to come in. Of course, there's no guarantee that will fix the problem. At least the dealer is paying for a rental or loaner car. Still, it's a pain in the rear for it to take so long to fix a speaker problem."Anonymous, CA (2019 Kia Sorento SXL 3.3-L V6)
"Steering wheel controls for radio station tuning, volume, muting, phone, and voice commands are intermittent. although dealer has seen the issue once they are unable to repair. They indicate it misbehave again when car is brought in. Numerous videos of the problem are not good enough to trouble shoot. When problem occurs it last anywhere form a few seconds to as long as 20 minutes."Art P., AZ (2019 Kia Sorento SX 3.3-L V6)