Subaru Outback Change Vehicle

"passenger side blind spot warning system is inconsistent"

"Some CD's will not play in machine. It just keeps reading CD and then says Music Not Found. These are even new CD's and Books on CD."

"CD player would not recognize audio books and play them. It would on occasion play an audio book if you loaded it repeatedly until the system recognized it. Subaru replace the CD player along with the Nav system and the problems were fixed. It was under warrenty."

"Cd player wont work and cannot be repaired. Replacement requires changing the entire infotsinment system."

"Very hard to see in daylight, impossible if sun actually hits it"

"Today was a sunny day and I cannot read the dash control screen to see if the AC is on or off, or the outside temperature or the time of day. The GPS and Starlink both do not work well or at all at times but the poor Display Screen for the controls and the XM Radio are so bad and so poorly designed they are a safety hazard showing no customer input at all. I have owned 4 Subaru but this is the last one! Never again will I purchase such a poorly designed auto. Designed by Japenese engineers and n"

"The display screen will freeze when using Navigation. This happens to me when out of town (when navigation is most needed). It happened most times I drove to Los Angeles, but not in Northern Ca. The dealer replaced the unit, and it has not frozen, but Navigation performance is not good."

"The display screen froze up when I had the nav system up. The clock stopped working and the nav system quit working. I took it to the dealer and they said it was a fuse that wasn't making contact. I have since had the radio freeze up on me 3 to 4 times but I haven't taken it back to get it checked out. If I shut the car off and restart it things seem to reset and are fine but I know I shouldn't have to do that."

"I think I have described the problems in my last comment. I did not want to give the impression I was not inclined to answer. Love the car - so far - It is our long distance travel car and we do not drive around our home town."

"While driving on longer trips, the head unit freezes. The only way to resolve the issue is to restart the engine, which reboots the system. Subaru is unable to diagnose the problem since it does not occur at the dealership. They denied a request to replace the unit. Awful."

"The screen that controls everything has frozen up twice. It seems to be a computer glitch. It fixes itself on its own after an hour or so."

"This is related to my other problem regarding my GPS unit."

"For no apparent reason, the navigation system, including the car’s clock and the operation of the audio system, freezes and remains so until the car is stopped, turned off, a pause, then re-started. I have informed Subaru that this is unacceptable, with a scheduled service in a few days to resolve it. I hope."

"The display screen freezes up. I took it to the dealer after it happened the second time. Since it was an intermittent problem and it did not do it in the shop, they declined to deal with it. I insisted that the problem was recorded since the car was still under warranty at that time. It is not on warranty any more. The problem has begin occurring again. I believe it is warm weather related. Big concern for me, one that could result in my unwillingness to purchase another car from Subaru, even though this is my sixth Subaru."

"Sirius satellite radio tends to freeze"

"After a long search, Subaru mechanics found a dead mouse under one of the sensors for the Driver Assist technology. The problem was resolved and I paid nothing. So..an act of nature which does not reflect badly on my Outback."

"GPS and stereo crashes. Must restart car to reset and use."

"It started to switch screens by itself and it froze in the sense that it would not respond to command by touch or instrument until I stopped the car, shut it off and restarted. It was like a reboot of my computer."

"Radio / display goes wild: rapidly flips through all saved stations. At other times, screen is also totally unresponsive - does not respond to touch."

"Screen freezes and you have to reboot by shutting car off, Nav, radio etc will not work until you do this"

"I had been driving for about 7-8 hours (from Toronto, Canada, to Poughkeepsie, NY.) I had been listening to podcasts on my phone through the car bluetooth system. and then the radio/dashboard system shut down. I could still see the mileage, and the speedometer. But I remember calling my partner (who owns a limousine company and is very knowledgeable about cars), and he said to just shut those things down and let the car rest. I did that and haven't had the problem since. That was about a year ago. I mentioned it to the subaru folks when I took the car in, but they couldn't find anything specific."

"Once it freezes - nothing else works....Cannot use GPS (which totally sucks & I have external GPS), cannot change radio, use bluetooth for calls etc - everything is frozen. Sometimes if you pull over and stop, shut car off & on - it resets itself. Subaru has replaced it once & it did help but still does it occasionally. Also MAJOR problem with Sirius radio & subaru radio not displaying channels & more - took over 6 months to resolve (I canceled sirius due to the issue)"

"While changing satellite radio stations system sometimes freezes and requires turning off car to reset"

"Seems random - only rarely"

"large display screen sometime freezes up and goes dark. Only after turning off the road; turning off the ignition; and restarting the car seems to fix the issue. Took the car into the dealer service and they could not repeat the problem. Issue seems to have disappeared in the last 6 months after a SW update to the :Distance until gas tank empty was installed."

"Would be driving along and for no specific reason the screen would stop moving for a few seconds and then would try to update but the location was wrong resulting in incorrect info. This would not happen just in remote locations but on major interstates."

"Early on Dealer repaired it"

"This was a symptom of the exact problem that I already described. The GPS screen froze several times during navigation and late worked again only when I turned the car off and turned it back on. But in the middle of a strange location on a high speed highway, I would call that an unacceptable problem. At the time, I only owned a flip phone, so it was really disconcerting. Solution was that they replaced the whole dashboard unit."

"When vehicle is turned on the radio/screen operates but then 1 minute later it freezes or sometimes goes blank. 90% after 2-3 minutes it returns to opertaing ok, sometimes the car must be restarted to get the screen/radio to reset and work. Seems to happen less often if the "i agree" button is touched at start up on the screen. Seems like a software problem."

"Update fixed the issue somewhat but still will freeze up on occasion"

"Entertainment unit was replaced, which included nav. freeze and audio freeze. System still exhibits same problems."

"The infotainment system is garbage, and one of the key reasons why I would not buy another Subaru."

"From time to time gps/display freezes. Usually resets on car restart."

"On two occasions, the telematics screen would freeze. Also on the 2nd occasion the xm radio service also would not change stations. On both occasions I had scheduled for normal maintenance before the problems arouse. The problems were fixed during these maintenance visits."

"This is a problems with both our Subarus/two different radios, periodically (a few times a week) the screen freezes and becomes unresonsive. The only way to get it working is to pullover and turn the whole car off and back on. We have taken both cars to dealership for this issue. First the couldn't replicate it; then they said software updates would resolve (they didn't). This touchscreen fail is really the only issue we have had with our Subarus (aside from the Impreza's characteristically weak air conditioning, but we knew about that going in)."

"The system freezes without warning - display active but clock stops, GPS tracking stops. Car must be turned off to reset it."

"FROZE UP WHILE USING RADIO"

"I have had the screen freeze up with bluetooth music playing, with no use of the forward or back track on either the dash or the steering wheel. The only item that would work was the volume/on/off knob. Turning off the stereo and back on again would not fix the issue. Only turning off the car and turning the car back on"

"Map and clock stopped working Radio wouldn't change stations"

"Navigation screen occasionally freezes up with map not moving"

"Display screen froze up. Radio, CD, touch screen and steering wheel control unresponsive. Only manual vol. and tuning knobs worked. turn car off/on worked for 10 minutes then stopped. Of course every thing worked at the dealership. They think computer rebooted itself"

"sometimes when my apple 6 iphone is plugged in with the usb cord to charge it, it freezes the screen. it is bluetooth paired"

"Driving down interstate all in-car electronics went dark... display, fuel, speedometer, etc. Pulled over at a rest stop and turned car off/on, which resolved the issue."

"Radio was replaced after several visits to dealer, which resolved all problems"

"Center console went blank and radio did not function. Subaru and dealer replaced the unit promptly and at no cost to me"

"Display screen would go grey at times making gps and or radio screen difficult to read.. gps would have to then be used by voice command for turns. Entire electronic unit lost blue tooth for serius and phone pairing. Total unit had to be replaced."

"Drained the battery. 3 new batteries"

"Info / Nav system went black but radio still played. They replaced it"

"I am not sure if this issue is really due to my device or the car's systems. Often when I plug in and charge my phone it connects to car and as it should but then after I intentionally disconnect it, it reconnects again. Also, when I select to listen to Pandora, my own Music on my iPhone will bust in. Often there is also a problem with my iPhone music overriding my phone calls. This issue happens when my iPhone is plugged in to USB port not as part of Bluetooth functions."

"System confused about linking phone about 30% of the time"

"Radio replacement fixed the problem"

"Sometimes reverse camera stays on as I'm driving down the highway and I must stop and restart the car to get the camera. . Sometimes the radio gets stuck on one station and I must turn off and restart car to get it working properly. Lately the two USB drives don't show up on my selection screen so I'm unable to play my MP3s. Hope to get car to dealer this month (June) Sometimes it does not recognize the USB drives (my MP3s)."

"Periodically it just doesn't hook up to phone, or doesn't play."

"The problem went hand in hand with the phone pairing problem and was fixed when the radio unit was replaced."

"Connecting iPhone to vehicle USB input causes iPhone GPS to be disabled. Subaru does not have a fix for this."

"When I plug in iPhone, system automatically switches to Pandora."

"The entire media system is terrible. Poor UX, poor design, poor reliability. I would never rely on it for anything that it is supposed to do. The voice system can't do even the simplest commands without a three or four step process. Subaru knows this and went to CarPlay for their current models, so we will probably trade this car in for one that fixes this major headache."

"AppleCarPlay will disconnect from my iPhone without warning, while the physical link (Apple lightning cord) is still connected. Disconnect causes iPhone apps to fail on main automobile screen. Car Bluetooth will then intermittently connect. This can cause problems if I'm using an Apple iPhone app for directions, or if I'm on a telephone conversation."

"lousy interface - balky"

"Subaru calls the unit with the CD player, GPS screen and audio stuff "the radio". After several attempts at "updating the software" the dealer finally ordered a replacement unit. This was during the pandemic, so I didn't have much of a conversation with them about it."

"As a potential solution to the AppleCarPlay problem previously described, Subaru replaced the entertainment/video screen (head unit). The problem with the iPhone disconnecting continued after replacement."

"The telematics module assembly was defective from the day I bought the new vehicle. It took almost two years of drained battery problems and even destroyed batteries to get the TMU replaced by Subaru. Finally, it was resolved, despite Subaru warranty conditions that make it extremely difficult to "prove" that a phantom drain by a defective component is occurring. In addition, just after the defective telematics module assembly was finally proved by the dealer to be defective, the Starlink unit failed, exactly as the warranty expired. I did not bother to spend $700-800 dollars to replace the failed system."

"Navigation freezes, but map displays, so it doesn't provide audible or visual navigation. Have to stop the car and restart to reboot it. Will also take longer routes than necessary. Also, will not provide audio prompts about 50% of the time and/or provide late prompts that are real time e.g. Turn right on X street (as one drives through the intersection)"

"GPS has taken me to totally wrong addresses but indicated I was at the right address, it tells me to exit a toll road and has me get right back on, it can not find some addresses. I don't trust the system at all. I have updated maps but it is the worst system I have ever experienced. Subaru said this problem along with the rest of the issues with the radio is a software problem and it is in the 2017 and 2018 cars. I have called Subaru several times. It appears they can not fix it. I am extremely disappointed and plan to get a different vehicle because of it."

"The GPS unit would freeze and not even be able to pull up. The clock would also freeze at the same time. We had it in to the dealership several times, which the one time they replace the radio with a refurbished unit. This only happens on long trips, not driving local. We have not been on a long-distance trip since, so I can't tell if it was fixed."

"System is terrible. Warns of traffic jams you are already in, or traffic jams that do not exist, or does not tell you about hazards that DO exist. It proposes detours that are actually slower than continuing on where you are. It looks for things like coffee shops that are behind you instead of ahead. We use Google Maps on the co-driver’s phone if we really need a useful system."

"system complex, difficult to understand, with help from dealer, about 3 times, I am able to get it to work the way I want."

"The In -dash Navigation System is very difficult to use and not at all intuitive the way so many are. A separate Garmin system is much easier to use as is a phone based system such as Waze or Google Maps."

"GPS is awkward to use and unreliable. My phone GPS is much better. If I had known, I would have never paid to have this included in my car."

"Nav system froze up and lost route. Did so intermittently. Car dealer was able to see the problem and replaced the whole Nav/Audio unit."

"Navigation unit was replaced 2 times after freezing up on trips. We are still uncomfortable on whether the new device will actually work reliably"

"The system stopped showing the road systems after being used for several hours on a trip. It had a delay in reporting issues and has an annoying habit of saying there's traffic when there isn't."

"The system stopped working when I was in an unfamiliar area. Turns out there was a know issue that I was not made aware of. It was resolved with software update."

"Subaru Navigation is done by TomTom. Apparently TomTom is lousy. It tells me to turn before gas stations that have been gone for about a decade. It tells me to take the next left, then says recalculating route when I do that. It takes me in bizarre directions. This is technically not a problem so it cannot be fixed. Makes me weep about missing my Nissan navigation system. It is a LOUSY system. Oh, and the traffic info is completely wrong."

"GPS frozen, unable to connect w satellites. Dealer re-installed software. Froze once more afterwards but now seems resolved."

"The GPS has never worked correctly. Can’t plug-in.a destination. After a year and a half, Subaru seemed to fix it, but the problem exists. I have never been able to use the system."

"navigation system will shut down enroute or change end point. Have to turn car off to reset."

"This system is really bad. It takes all kinds of weird turns to get you anywhere."

"System stopped, froze, during use. Had to wait 2-3 months for part. Also it makes a noise,donk, sometimes hourly, sometimes not for days. Noise is tied in to audio direction system, the radio is muted when it occurs. Same as when directions are given."

"These tie together with the whole system but the indash system is so bad, we have an external gps to use. Software updates are a joke & impossible to do. Voice commands don't have a clue what you are saying, there is nothing good to say about the system"

"The in dash features are the opposite of intuitive. Some of it I just can't figure out and the GPS and maps are almost useless compared to the ease with which I can access the information on my phone. The music and stations and in general controls are confusing. Quite often I have to turn the thing off and start again because the menu and sub menus are not intelligently laid out"

"Very out to date"

"I just find the system useless - not easy to use or reset. I use my mobile phone or old-style Garmin GPS for navigation. Even though the dealer cautioned me not to use a dash mounted GPS, I have had no problems with the Eye-sight system that were attributable to the cell phone or Garmin GPS, and I find glancing at above dashboard systems much less distracting than trying to read the lower in dash navigation display.."

"Map froze up. Took to dealer who said it had a software fix. They installed the fix and no problems since."

"would not accept verbal navigation commands"

"GPS would freeze, or jump to different location resulting in erroneous directions being given"

"Don't use it much as it takes a lot of effort to enter proper destination. Notified by dealer there is an update available. Haven't gone in for it yet. If it was more useful would be in a bigger hurry."

"The nav system is virtually useless. The command response is VERY slow, and doesn't always interpret the command correctly. When giving a command to find an address and directions, it takes several attempts before the command is understood and executed - if it is ever understood at all."

"Gps would not accept any street numbers or street names for local area"

"I can not give voice commands for my navigation map. Therefor I have to stop the car in order to type an address, or I have to hold my smart phone. The installed map also is not as updated as Google maps."

"traveling to I95 from the New jersay- GPS says that we had to get off 4 lane highway and take a detour. After going thru a small New Jersey town for 40 mins we were able to find I95. GPS kept taking us in a circle. Finally had to stop turn off GPS and restart to find our way to I95"

"It's the entire in-dash GPS, radio, clock, outside temp gauge. Many items are not intuitive and poorly laid out. The GPS was not intuitive or accurate as my smart phone."

"It is just a c]difficult non intuitive system to use, voice commands almost never work"

"About 100 miles into a 1,000 mile trip the navigation system froze, i.e. the screen froze and no more updates regarding traffic occurred. It would reset after anything off the car but then freeze after about 30 minutes. It was resolved by taking the car into the dealer for them to fix. In December 2017, and we bought the car, new, in August 2017."

"It is a poor performer. Apparently uses the same system as Tom Tom. Have had myriad issues. Mostly just use our smart phones and Google maps. Waste of money. Subaru should partner with Garmin or Magellan in the future,"

"The system can't be used for anything useful, and so it is something we wasted our money on."

"I wasn't able to use it, not user friendly for me. I do use the phone Maps."

"System is not user friendly. Touch screen often does not respond, despite repeated touches. Navigation sometimes "get lost" and does not show the correct current location. Entire system is VERY complex and difficult to operate, even with the instruction manual open and on my lap For navigation, I prefer to use my Garmin which is plugged in and on my dash. Subaru has gone crazy with this system: too many options, too many voice commands available; too many screens to view and options to touch. Radio controls hard to program and impossible to figure out how to delete a station(s). Controls may be intuitive to someone, but only if they are Japanese. In my opinion, this system is DANGEROUS WHILE DRIVING and is a safety hazard! To say I hate this thing is putting it too mildly."

"When on a long trip greater than two hours, the gps turns off and screen goes blank"

"Difficult to operate"

"The in dash GPS glitched and froze on two different occasions. Again, both times I had already scheduled for normal maintenance visits. The system was fixed on both occasions."

"The system is not reliable and will direct me to incorrect places. I cannot trust it. I use a Garmin that I own if I am going somewhere unknown to me. The dealer is quite dismissive of the problem. I plan to go the Subaru Canada but have not had time. Otherwise a great car."

"It conflicts with Siri on my smart phone"

"GPS would stop after 1 minute freezing the clock. Started in April 2020. Dealer replaced the radio under warranty."

"While on a long trip, they GPS and fuel gauge froze up. No indication that anything was wrong until 100 or so miles later, things didn't seem right. Also the "safety" sensors would indicate failure and the some time later would come back online. Several times"

"Navigation map freezes. The clock freezes at same time. Only way to fix it is to pull over, shut off engine, then restart. All then works fine, until it freezes again. We will be taking it in for warranty service soon"

"There are numerous instances where the box to enter a destination is "greyed" out and you are unable to select it to change or enter a new address. Backing out to previous screens doesn't work either. I know there must be a simple trick to doing this but it shouldn't be this hard to use GPS. I carry a 7' Garmin in the door pocket for just these instances"

"It selects routes that go in circles. It selects routes that go in the wrong direction"

"Very poor system. Reroutes constantly and periodically locks up"

"Difficulty with getting directions"

"See above"

"Isn't up to date. Unable to locate new businesses, new addresses"

"SLOW!! Can barely locate gps signals. Sirius radio often fails to get signal. Layout of screens is also confusing and way way way too many menus to locate what you need. Inputting address is convoluted and way to long"

"The voice detection system did not work"

"On 2 occasions, the GPS system froze up while en route. The dash clock froze at the same time. Once the car was turned off and restarted, all returned to appropriate settings"

"would hang on loading route. coupled with radio symptoms (XM not working) fix was to replace entire unit"

"All sound will stop(AM,FM,Disk,&sires) and can't bring up maps. Will reset itself if the car is turned off and let set a few minutes. The nav screen will sometimes freeze in a location, change direction, or display. Subaru has checked system and found nothing wrong. Road info is dated at least 2years on new 2017 car"

"On a highway trip in Dec. 2016 the system froze up several times. although my home location had been properly entered by the Subaru dealer the "home" location was lost on the return trip and had to be entered again"

"The clock froze then the GPS froze"

"Nav system freezes up, but dealer doesn't find cause of problem. We now travel with a portable GPS"

"Intermittently drops pairing connection, causing call to revert to the handset speaker, which is often in my pocket, so I don’t always hear the caller. If I do realize the call is now on my handset and resume the conversation via the handset the call often reverts back to the car’s speakerphone feature for awhile but often reverts back to the phone again. This creates a dangerous distraction. Also the State of Georgia has just implemented a change to the law making it illegal to use a handset while driving, but hands free communication is allowed."

"I have a Kyocera flip dumb phone. In the past there would be weeks that it wouldn't pair. The dealer worked on reprograming/updates and now it pairs 90% of the time."

"Bluetooth access stopped working properly preventing phone pairing. Phone pairing had worked previously but something went wrong with that process. Technicians could not pair their phones either and Subaru Tech Support was not able to correct the problem either. The radio assembly had to be replaced. This was covered under warranty."

"replaced info system because satellite antenna broke, new radio solved problem"

"See comments on 2016 Subaru."

"somehow the bluetooth connection gets disconnected. I then spend a few minutes trying to reconnect my Android cell phone"

"Need to keep repairing the primary drivers phone."

"Phone was paired when we bought the car, then quit working and then started working again."

"If i am listening to a book on tape with my phone plugged into the outlet, it often changes over to radio or music on my phone. Trying to get it back to the book can be a safely hazard while driving."

"Phone wouldn't stay paired. Dealer was not able to correct the problem so the radio unit was replace and the problem resolved."

"Lost all blue tooth paring and not fixable entire unit had to be replaced"

"It has to to be repaired on a regular basis"

"Phone pairing with my Android cell phone made by Google. the bluetooth keeps disconnecting when I would start the car I made a call and no phone connection. I then had problems connecting the to the system. I did connect the phone but it kept dropping out every so often."

"The phone pairing doesn't hold."

"pairing took a long time"

"Often experiencing Bluetooth connection switching between phone handset and in car speaker phone while on a call. Very annoying and a dangerous distraction. Could possibly be my Windows Phone handset at fault"

"The radio and screen would freeze. The radio would play, but you could not change the station or the volume. The unit was replaced under warranty by Subaru. Seems to have solved the problem - has not done it sense, but car was “put up” for the winte and is just now back on the road. Was ‘up” for the Winter from end of. OCT to this week."

"Radio often freezes or stops allowing me to change station. Often does not allow me to use Sirius/XM without restarting car."

"Satellite radio connection was intermittent"

"Radio freezes up in conjunction with the freezing up of the screen I just described."

"Automatic switching between radio channels. The problem was solved by a software upgrade"

"Radio loses station, seems to connect and disconnect even in city."

"Radio cuts out occasionally. Dealer says he will replace it."

"Recently the AM/FM radio stopped working. I have scheduled a service appointment next week to correct the problem. I am not sure how long the problem has been going on since I usually listen to satellite radio instead."

"xm radio occasionally cuts out for no apparent reason; it always resumes satisfactorily when I restart the engine; FM and AM are unaffected"

"the clock is in the wrong time zone and one cannot change the channel of the radio SiriusXM"

"Channel dial is overly sensitive and skips channels. In addition, the radio keeps jumping to different screens and the channel scrolling feature keeps moving with little driver input. The whole setup is annoying."

"The radio is so slow to respond to the button controls that it can be difficult to even turn it off. It seems to respond about 5 seconds after the button is pressed when the car is first started."

"Touch screen controls are not intuitive and difficult to successfully use on any but the smoothest of roads."

"The radio would not respond to any controls. Could not change volume or station or input ie CD, FM etc.and sometimes the screen would flash and change screens on its own. I had to pull over stop, shut car down and restart. With the re-boot it would be OK for another while . First set of problems was the worse. Repaired by dealer in first year. Did it again last year but not as serious. Repaired again by the dealer and has not acted up again, but this car is not driven during the winter months at the moment. Put up from Oct to End of April/mid May"

"Radio would Freeze: would not change stations, volume, etc. Would have to stop car; restart and it would be fine for another while Subaru replaced radio in 2017 and the Fall of 2018 No problems since."

"Tuning dial is overly sensitive and is annoying. Also, the scroll feature on the touch screen has a mind of its own."

"Sirius tuning messed up by a system update to update maps"

"Radio reprogrammed twice, then I received a new radio. I have the same problem with the new radio. It freezes and I can tune to another station, turn off or make any adjustment on the radio. XM station comes on and the radio freezes on that station. I have not subscribed to XM. I plan to take my car to a Subaru dealer for service once again."

"My factory radio in XM mode all of a sudden would not let me search stations thru a genre search. I called XM they confirmed that it is a problem and they are working with Subaru to correct it. The service dept did an update that did not correct the problem. My 2014 Forester and 2019 Legacy both function correctly in the search mode. There is a new tsb# 15-205-16R issued in January 2019 per xm that should resolve the issue. I know this really is not a critical function however annoying. But with the genre search disabled you must manually scroll thru the stations using the knob on the radio. The controls on the steering wheel will not allow you to scan the channels."

"SiriusXM channel selection problem. It became a known problem with 2017 Outbacks. Mine had the problem also. I reported this problem to my Subaru dealer while it was still under warranty. I was told there were two fixes. Replace the radio entirely or there was a software fix coming. I chose the software fix, but it wasn't available at the time. I'm not sure when the software fix became available. I was not notified. I just had a 60000 mile service done and asked about the software fix. It was available. I had to pay for it since my vehicle was out warranty. Not acceptable. I paid for the software update. Now my SiriusXM channel listing works properly. This is an unfortunate, unacceptable Subaru experience for me."

"It came with Sirius XM which I kept. The radio changed and added stations by itself. The radio was replaced and the problems got worse. Never knew if it would work. Couldn't set stations anymore."

"Sometimes when listening to Sirius/XM the screen will freeze and you are unable to change channels without turning the engine off. It evidently resets itself and functions as intended."

"3 years of satellite radio were offered when car was purchased but radio does not allow listing satellite channels anymore. Very disappointing."

"Cannot use Sirius"

"Serious Satellite radio ceased to function; did not want to pay for repair."

"Occasionally the head unit will freeze up - volume control + satellite tuner will stop working. Restarting the car fixes it."

"I had trouble linking my SiriusXM radio to the service. I had to repeatedly send for a reactivation, but when car was turned off, the signal was lost again. The service department tried to diagnose and repair the problem. They were unable to do this so I just use Sirius on my phone and connect through Bluetooth. The raidio also frequently looses contact and repeats the information after the brief pause. This was also unable to be repaired. The only solution would be a complete radio replacement which is cost prohibitive. Inconvenient, but not a major problem."

"The AM radio has a terrible antenna so that the AM radio gets quite a bit of static from radio stations that were perfectly clear in my previously owned MERCEDES-BENZ and in previously owned Subaru. Subaru offers no fix, after multiple complaints. Additionally their system does not allow any apps that are outside of their business model. It's sort of like when apple wouldn't allow you to create a hot spot with your iPone and people were "jail breaking" them. I'm certain they can reconfigure their software to interlock with apps on your phone as people are "jail breaking" their system. To me as a 3 time buyer of Subaru I'm not happy with their policy on their infotainment system, truly junk."

"display screen for radio/gps, etc had to be replaced due to grid pattern appearing on the display"

"The radio infotainment system occasionally does not respond to touch to make changes to the station. It essentially freezes"

"Occasionally (four times) the audio controls freeze. The only way to get them to work is to cycle the ignition off and then back on. The dealership cannot duplicate the problem"

"updated software"

"Recall from Subaru about how it calculates miles remaining before an empty tank."

"There was a problem with the distance to empty programming. There as a recall and the issue was fixed. It did not cause me any problems, though they told me it resulted in other people running out of gas."

"THE SOFTWARE FOR TELLING YOU YOU WERE RUNNING LOW ON GASOLINE NEEDED TO BE REPLACED."

"Whenever there was a problem they would reset the electronics"

"GPS which was to frustrating to use seems to no longer allow me to enter destinations.I believe I have to pay for an update but I don't think I was ever told of this fact. Since I never used it anyways I've never bothered to try and update it."

"GPS updates are difficult to download; actual gps update is not very updated and it costs $$"

"Predictive distance remaining on the fuel gauge was very inaccurate. Problem repaired under recall."

"Recall for software issues with trip computer. Have not had fixed as is extraordinarily difficult to get recalls serviced at dealer (very restricted service dates and hours for recalls)."

"The one knock against Subaru is their software is sub-par and buggy. If you don't allow the system to fully boot prior to shifting out of park the infotainment system can freeze. If my android phone is paired to the system and I receive a call (which uses the front speakers) those speakers do not recover after the call and remain unusable by the radio until you turn the car off/on."

"The problem was with Sirius, Subaru had to update their software as they only way to get to my channels was manually turning the knob instead of using the digital control."

"Alternator would only start to charge the battery AFTER the engine warmed up. Short trips in cold weather caused the battery to discharge completely. It required a software fix so the alternator would charge immediately when the engine was started."

"I had problems with Sirius XM Stations List coming up. I was told that there was a software fix but when I went to the dealership a mechanic told me there was a fix but it might not work. It did not but he showed me a work around that was inconvenient but worked. He also told me that they had many radios that had the same problem. I haven't heard of any fixes since. It's been an few months since I took it in and don't expect to have the issue fixed before my warranty runs out."

"Battery dead but couldn't charge; charged by disconnecting battery cables Dead battery in parking lot twice Passenger window inoperative Auto braking triggered by backing out of driveway near mailbox Alarm pinging intermittently when engine off & driver door opens Cannot turn off engine w/o turning off radio"

"Got a notice that the 'distance to empty' software had a recall. This was interesting to me since I ran out of gas once when I depended on it's calculation! Software update was simple (about 1 hr at the dealer) but running out of gas was very scary - 800 miles from home on the side of the very busy interstate!"

"Factory recall to do with the software that calculates miles left on your fuel."

"Factory update of entertainment screen"

"Gas tank full sensor recalibrated"

"Car was recalled and fixed at no cost when Subaru discovered the mileage remaining in the fuel tank gave an incorrect amount on the display. This caused me to run out of gas on the interstate."

"Fast and easy fix only took 30 minutes to update the software."

"Recall for software that gives miles until gas tank is empty."

"The routing software froze every periodically on a long trip - meaning that I had to stop the car and restart it in order for the routing software to re-engage. This resulted in much inconvenience on a long trip and being lost in downtown Atlanta, GA, traffic for over 2 hours wit the software freezing about every 5 minutes. It took them over a year for a fix, in which they had to completely replace the radio and navigation system."

"gas tank gauge"

"I've taken the car in twice to receive a SW fix that is supposed to fix the radio issue but it hasn't."

"The electronics can cause confusing alarms"

"Gas Gauge did not always show full. A software update fixed it."

"Software has been update twice to no effect."

"sound quality is poor"

"The sound from CD player, radio, etc. would shut off completely. After multiple trips to the dealer for warranty service, it was discovered that our Subaru, along with many others, had a faulty amplifier. It was replace and everything works well now."

"Radio/cd/touch screen replaced by dealer. Now radio comes on by itself and only analog controls for volume and tuning work-shutting off car works to restore controls. Of course it works at dealership. they say to video tape it next time. Another Outback was in at same time for same problem."

"The steering will, on its own, steer to the right or left even when I am in a lane and there's no other cars around"

"Steering does not feel as stable as our previous 2011 Forester. I speculate that the additional connection to the Eyesight lane holding feature has affected the steering stability even when not in use"

"Never recognizes any commands. System takes too long to respond as well"

"The voice commands with the navigation system are virtually useless."

"the voice control commands are not intuitive and don't correctly interpret what's being said. We don't use the navigation on the vehicle because it NEVER understands the directions given."

"Voice control for phone often does not correctly hear the commands."

"GPS works fine when keyed in. Most voice commands also work, but it won't find a destination address. Not a big deal since we usually use our phone for GPS, but I will need to get it fixed before warranty runs out."

"does not understand voice commands. calls wrong person from phone etc."

"Voce device no longer understands my my voice when asking to change radio channels or GPS commands."

"Voice control failed to recognize voice commands completely, had to be reprogrammed."

"After a while It did not recognize anything I asked for. Radio went to wrong channel etc."

"The voice isn't recognized by the navigation system. I can't change the voice to one that works."

"I gave up on the voice command, it never could understand what I was saying."

"Voice recognition is marginal, if not laughable. Apparently it does not understand English very well. I speak slowly and loudly. I enunciate well. Sometimes I get the phone number/person I'm seeking; mostly not. Same problem with English, I think."

"Voice control does not seem to work at all."

"Does not understand simple commands that are spoken clearly"

"Does not recognize commands to change radio channels and does not recognize commands to enter addresses to the GPS NAV system."

"Almost never works properly, I don't try anymore. Totally useless."

"Voice control was unable to recognize speech and consistently made incorrect changes to radio, phone, etc."

"It's a bad system - their software does not hear correctly and it takes multiple times and tries to get to the person you want to reach on the phone- total piss off."

"Voice recognition, especially when attempting to use GPS is abysmal on a good day - a180 degree departure from the rest of the vehicle which is superb. Subaru should license, backward engineer or steal the voice recognition system from BMW's 2017 X-3"

"It doesn't recognize voice commands"

"THE VOICE RECO SYSTEM WORKS WELL WITH THE PHONE BUT WITH THE NAV SYSTEM DOES NOT COME CLOSE"

"Hard to give voice commands for phone calls. I end up screaming at it"

"Water is known to leak into interior when the front grill behind the hood become easily clogged by leaves and pine needle."

"Driver door panel accumulates water and the small drain holes get clogged and then a moldy smell develops. Very unpleasant and can't drive with window down. The fix is to manually unclog the holes every once in a while."

"Air leaks around front drivers window"

"After rain, water would come in through the rear windshield. There was a crack in the spoiler"

"Water leaks through the lower passenger side of windshield onto the front passenger floor. There is a gap in the seal. The floor gets soaked when driving in rain, and I have to mop it up with a sponge. Currently awaiting repair"

"small leaks while having car washed in hatch"

"Excessive wind noise on passenger door"

"seal was replaced in sunroof, water leaks"

"Knowing the source of road and tire noise entering the inside of the Outback is beyond my ability to determine. The dealer showed only a token interest in resolving the problem. It persists on its 4th year anniversary today."

"The dash has a rattle when you hit any kind of bump or crack in the road."

"Door handle rattle; dashboard rattle"

"There was a rattle in the engine compartment during acceleration. It took three mechanics at Subaru to figure out that during manufacturing, a loose screw was dropped into the air filter, which was causing the rattle. Screw was removed and the noise stopped."

"Rattle in dash , had to dealer 3 times, they could not fix"

"A bracket was broken in the roof that secured the sunroof. Squeezed every time I drove over a bump. It was fixed under warranty but took 3 weeks without my car. Still have annoying steaks in the front seat when turning but will not have it fixed because I don’t want to give up my car for another 3 weeks"

"Rattle on rough road, probably strutt, dealer will fix it but need to take it in and leave for several days"

"Rattle was detected in the radio cover in the dash."

"The Outback has more squeaks than my old Camry with 230,000 miles"

"There is a rattle in the dash. It doesn't rattle all of the time but, in my opinion, it shouldn't rattle any of the time. Subaru has not been able to determine what is causing the rattle."

"Have had rattles in a number of areas of the dash. Some would appear then disappear. Also a rattle in the hub of the steering wheel which has now disappeared. Appears that the rush to satisfy sales goals overshadows quality assembly."

"mysterious rattle within the center dash area. dealership solved the problem on first visit."

"Squeak still could be heard even after supposedly fixed by replacing the rear struts"

"Unusual but periodic squealing on turning; engine noise when city driving; sound of rubbing from wheels and breaks (checked often, no problems)."

"Minor rattles are present; there should be none in a vehicle at this price."

"Persistent rattle from within the main dashboard. Dash removed twice and a new dash fixed the rattle."

"In the dash there has been a lot of rattles. The dealership has had it already 1 week. When I got it back the rattles were wrose so it is going back in for them to pull the windshield and see if they can fix."

"squeaking underneath (drivetrain?) on startup"

"road tests by dealer haven't alarmed mechanic cannot duplicate in garage , dealer says suspension noise"

"My car had a rattle coming from behind the dashboard instrument panel every time you hit a bump with the front left tire. The dealer took three trips to the shop and had my car for a total of eight days before they minimized the noise."

"There is a low rattle type sound coming from the center dash when I hit a bump (and there are plenty of them on Michigan roads)."

"Chronic rattling where dashboard meets front windshield. Have had it looked at 3 times; they put some foam in twice and that helps, but the rattle returns."

"On starting when engine is cold, a rattle is heard from the reared. Goes away after motor warms up."

"This car has a considerable amount of body flex than you would expect for a ruggedized car. This causes squeaking of the rear seats when I make turns of go through a dip diagonally (enter my home driveway from an angle). The dealership service dept said it is due to the lack of a rear pillar like in the legacy. This issue leaves me wondering if my car won't become damaged from driving down rutted roads like I'm leave to expect it should be able to do."

"My Outback came with a dealer installed Thule luggage rack. Of the corners of the factory roof rail was loose and making a noise that was hard to track. Once the source of the noise was discovered the dealer made a very satisfactory repair at no cost to me."

"Since new it has had suspension rattles and clunks, primarily in the front end but some in the back also. Dealership has been unable to correct or diagnose the problems."

"occasional rattle noise under the dash"

"Rattling from the engine and engine area upon startup - found a loose exhaust manifold shield bolt and added sound damping material to air dam/skid plate - mostly corrected"

"Recurring noise from the headliner area never resolved"

"Thje body is so flexible that the interior creaks when going up on the curb to the driveway and trough dips or into parking lots.there is also a rattle the dealer has not been able to figure out with the front driver-side suspension rattling at low speeds on uneven surfaces."

"Makes a clank when shifting from Park to Drive."

"Rattle in the dash behind the the speedometer. The garage has worked on this several times but it persists."

"minor noise from dash when cold weather. seems to disappear when weather warms."

"Their is a solid plastic cover behind the front Bumper that stops water & Debris from entering the engine compartment. It is held on with Plastic Snaps. The plastic sheet is not held rigid. When going over certain Road Surfaces the Plastic Sheet Rattles. VERY IRATATING"

"Unusual high pitch/Frequency whistle coming from area of transmission/shifter when going steady 70mph on freeway. Not coming from transmission; sounds like loose panel or linkage. Service cannot duplicate. Intermittent. Most frequent on highway driving"

"Had rattle in rear whenever car was started and put into gear. Was found that a sleeve covering the exhaust was bumping up against the trailer hitch. Was fixed at the first maintenance visit"

"Low frequency rattle from within the center of the dash, above the radio console"

"Rattle from steering wheel hub, rattles from glove box area, poor quality of assembly, leather seat backs rippled"

"The car is 2 months old. and a rattle started in the front dash. They say is has been fixed - a small cap that was replaced. not entirely fixed and there is a squeak in the passagener door. I yet to tell them"

"Mirror rattles in windy conditions. The drivers side window rattles"

"rattle in dash , fixed 1 time now needs fixed again"

"rattle in dashboard"

"FL Speaker cuts out on bumps, something behind GPS is loose (bumps), water marks behind time/temp display like was wet/ damp. Some body sway in turns"

"Rattle noises in the dash"

"Had a problem with liftgate creaking when it was lowered. Took to dealer and it was more involved than we thought. It needed two days plus a trip to the body shop to repair. The dealer gave us a new loaner and all repairs were covered under warranty. We are happy with results"

"Notable wind noise. Dealer says it is normal. We disagree. 2014 model was quieter."

"I checked with other Subaru owners that it is a known problem."

"Wind noise on driver's side is very noticeable above ~ 40 mph. Subaru has looked at it and replaced the seals, but they cannot eliminate it."

"Had unusual sound which appeared to me to be coming from the transmission when the car was traveling on cruise control around 70mph. Sounded like high pitch whine, but varied in both pitch and frequency. I had a friend record the sound on his smartphone during a drive on the Interstate Hwy. Brought vehicle into dealership and he took it for test drive and confirmed the noise. Surprisingly, he indicated that this sometimes happens and the noise if not from transmission but due to air gap in caulking that mounts front windshield to car. Service Department ordered new front window and replace my original window with new caulking. Sound has not reappeared since. Service done at approx. 5000 miles."

"Lots of wind and tire or bering thumping noise that dealer can't fix"

"I owned a 2013 outback 2.4 , it was a much quieter vehicle."

"car is noisy on the hwy"

"on the highway at speeds above 55, the driver's door whistles. This is not the usual wind noise that I hear in similar cars. I had the dealer look at it, and they said it was normal. It makes listening to music or podcasts a bit of a chore, and not what I would expect for the price of the car."

"Wind noise is excessive, especially at highway speeds. Altogether, the soundproofing is poor, as road noise and the sound of other vehicles on the road is far too loud. The weather stripping has been replaced, but the problem persists."

"lots of wind noise at speeds above 55mph"

"when driving fast, there is loud noise from outside. it is almost like a window is fully closed, but they are."

"FRONT PASSENGER DOOR/WINDOW IS A PROBLEM-DEALER IS ATTEMPTING TO RESOLVE."

"Wind noise through window at highway speed."

"I got the luggage rack, it whistles so loud at 50mph that you can't hear the radio"

"Car sounds are loud when driving at highway speeds"

"Front passenger window did not seal properly. Was corrected by the dealer."

"I was expecting the Subaru to be more air tight. When I test drove the car it seemed quieter but after purchasing the wind and noise levels to back to a level similar to my old Rav 4"

"I believe the wind noise is coming from the roof rack."

"When it’s raining and only when it’s raining, as soon as I drive over 30 miles per hour, there is a persistent loud whistling sound. Subaru ordered a “fix” and I’ll get it done soon."

"When first starting to drive noise of wind buffeting interior resembling an open window, however no window is open?"

"Just more wind noise than I had expected; notice more on long trips."

"Wind noise comes from multiple areas, windows, doors and floor"

"There is a lot of wind noise which the dealer cannot fix."

"While driving over 40 mph there is a wind noise coming in to the cabin. at 70mph it is hard to have conversation with your friend who is sitting at the passanger side."

"Front Windshield had to be replaced due to a persistent 'whining' noise, which I thought to be coming from the transmission. I described the condition to the Service Center and played back a recording of the noise from my cell phone. Noise appeared randomly but often going steady on highway between 60-70mph. Solved by replacing front windshield. Still there is wind noise coming from front door windows, but it does not seem fixable at this time due to not be repeatable by Service Center."

"Wind and road noise always existed."

"after 12000 miles the cabin experienced more road and wind noise"

"Mainly drivers side, wind noise is loud enough to interfere with radio/b bluetooth.."

"Heavy wind noise is the only thing I dislike about my outback"

"Drivers side wind noise is really loud, dealer says nothing can be done, it is unfortunate for a car of this price has this very annoying feature."

"Noises gets worse as speed increases"

"Door seals, wind noise are noticeable for a car that is otherwise of extremely solid construction"

"Road noise comes from around the front passenger side window."

"Wind noise at highway speed. I had a 2011 Subaru Outback which looks identical but did not have the same noise. l asked the service representative and his explanation was that the side rearview mirror is larger than previous models"

"Driver and passenger side windows are very noisy from wind at freeway speeds"