More than just a wagon, the Outback is an intriguing alternative to a traditional midsized SUV. It has more cargo space than most seemingly larger competitors, less thirst for fuel, and a lower price. Functionally, it does everything most midsized SUVs can do -- except tow a heavy load. Subaru has split the difference between a wagon and a crossover, creating a winning combination.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS available, standard from 2000. ESC available in 2001, standard from 2009. Side air bags available from 2000, standard from 2005. Head protection air bags standard from 2005.
Road Test

More than just a wagon, the Outback is an intriguing alternative to a traditional midsized SUV. It has more cargo space than most seemingly larger competitors, less thirst for fuel, and a lower price. Functionally, it does everything most midsized SUVs can do -- except tow a heavy load. Subaru has split the difference between a wagon and a crossover, creating a winning combination.

The continuously variable transmission (CVT) has been recalibrated, making acceleration less thrashy. Unless you floor the gas pedal, the engine revs and noise drop off quickly, which makes the car sound much quieter and feel more relaxed. The tradeoff is that the four-cylinder Outback is slower, though it doesn't really feel slow from behind the wheel. With the 2.5i, we measured fuel economy of 24 mpg overall, which is significantly better than any midsized SUV. Six-cylinder 3.6R versions are much quicker and even quieter, with little penalty in fuel economy. We got 22 mpg overall.

Seating
2 front, 3 rear
Drive Wheels
AWD
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
wagon
Transmissions Available
  • CVT
Engines Available
  • 2.5-liter 4 (175 hp)
  • 3.6-liter 6 (256 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Subaru Outback owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"Android Auto and Google maps has some problems with the screen blanking out. Typically happens when I first use it. Able to reset it by leaving the mapping function and coming back to it."

Anonymous, MD (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Android Auto voice commands are sometimes unresponsive after connecting the phone to the USB interface. The display will show that the voice command mode is enabled, but it won’t detect any voice commands. This problem lasts for 5-10 minutes after the car is started and running. Sometimes Android Auto will engage with a totally blank screen and the phone must be disconnected from the USB interface and reconnected. Sometimes the car must be turned off then on. On our Nexus5x phone the Google map screen may be blank until switched back to home and then returned to the navigation screen. If the car is turned off while to phone is connected and then turned back on, the phone will not reconnect until it is manually unlocked even when the setting to unlock the phone by the car is enabled."

Renee B., CO (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The connectivity and Android Auto functions are finicky. I often have to unplug and replug to reset it."

John S., WI (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"To use Android Auto you need to plug your phone in and the car needs to recognize the phone is plugged in. At times the car does not recognize the phone so you cant access the Google Maps or Spotify. I have tried troubleshooting this issue many times and is many different ways (plug in/out, turn car off, get out of car and reenter and turn back on, restart phone, try other phones, etc.). It doesn't seem to have any common theme for why its not working. Most days you plug in the phone and it works perfectly almost instantly and then a couple days a month it has an issue. Not a huge problem but certainly a frustration point when you need to access Google maps while driving."

Anonymous, NJ (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"linkage problems"

R K., PA (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Some of the screen letters do not function."

Anonymous, MD (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"It worked flawlessly when I got the car. Then when we went on a 2800 mile trip this month, I could not connect to Android Auto, even after uninstalling and reinstalling the app on my phone to insure I had the latest update. This was made most frustrating because the Starlink GPS proved to be useless to us during that trip. I must say I've yet to set up a service appointment for the services. I can't be certain, but my Android Auto worked well the few times I used it early on. Between that time and this trip there was a recall to reprogram the auto's system. Possibly it failed after that and I had not noticed it until the trip."

Anonymous, NC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Couldn't get android auto to launch reliably. Was fixed under warranty with a software update."

Anonymous, WI (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Android auto connected for the first two times I tried but since has not connected to my Samsung S6"

Anonymous, ID (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"It remains a roll of the dice as to whether or not Android Auto will be available when I plug in my phone. The app is up on my phone, but many, many times the car display for Android Auto remains grayed out. Once it fails to connect, it does not connect until the next time I leave the vehicle, return and restart the car."

Rich H., CO (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Vehicle infotainment system often doesn't recognize that phone is connected; this can be frustrating when it's operating normally, and then after turning the car off and restarting it a short time later, Android Auto doesn't activate and the system doesn't recognize the connected phone."

Matt H., MO (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
Apple CarPlay

"Sometimes recognizes the phone, sometimes doesn't."

David J., MN (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Apple CarPlay does not consistently connect quickly. Sometimes it connects on a few seconds, sometimes it connects in a couple of minutes or so. On some drives it has not connected at all. The head unit's software is buggy and several updates have not eliminated that problem - only made it less bad."

Anonymous, MN (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Apple car play includes the backup camera, radio and Bluetooth. There was a recall on it, had the radio and associated electronics replaced ( Harmon Kardon) and it operates fin now"

Robert J., MD (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"you will be using the apple car play and for nooo reason at all the apple car play will just disconnect. it is especially frustrating when you are GPSing somewhere. Carplay will work for about 30 minutes. The only solution Subaru of Cherry Hill, NJ offered was doing a software reset, but no idea if that will work. Screens freezing and Carplay not working is a common issue, I have noticed that when talking to people in the waiting room."

Anonymous, TX (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"It worked fine when I first got the car, then it stopped working, then it started working again , but now it is not working. the dealership could not determine the problem."

Richard N., PA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Head unit routinely fails to recognize iPhone and activate CarPlay. Recall-related software update performed in Dec. 2018 seems to have fixed the issue, but I have had one or two instances of the car not launching CarPlay."

Anonymous, MD (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"CarPlay has intermittent glitches. Biggest problem is that sometimes the vehicle simply will not recognize the iphone, regardless of restarting the phone, unplugging and replugging in the USB cable, or trying a new certified USB cable. Problem will cure after shutting off car, getting out, locking doors, waiting a few minutes, and starting all over again. VERY FRUSTRATING. Dealer says TSB/software update coming in June2018. Sometimes phone calls will connect, although the person on the other end can hear me but I can not hear them. Unplugging and simply connecting with bluetooth with cure this particular problem. Overall, bluetooth is more reliable than carplay. Sometimes two audio tracks, ie) music and an audiobook will play simultaneously. Again, the cure is to unplug and use bluetooth."

Anonymous, CA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"At least once a month Apple car play will not engage with the phone, it generally starts working again after a couple hours"

Anonymous, MI (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Since Day 3 of ownership (20Sept2017) I have had 11 occurrences where the 8 Media Console either freezes, aborts, or malfunctions when using iPhone 6P & iPhone X tethered via Apple USB cable & most recent iOS software. It is unnerving when driving alone, out of state, to suddenly discover that Apple Maps & music suddenly are inoperative. The native Subaru Maps is so crude and inaccurate that I have installed a iPhone holder in the CD slot to allow me to continue my journey . . . but as a 71 year old who needs reading glasses to view my iPhone X, it is a challenge at 65 mph. In March the local Subaru dealer has installed the latest Firmware (2.17.43.30) which simply changed the malfunction(s), but Reset the 8 Media Console after 2+ hours instead of having to wait over-night with the engine off. In April I even went to Subaru of Melbourne FL for their guidance, which was that they would be glad to process the problem via Subaru USA . . . . but at best, it would take at least 3-4 weeks before they would be able to install a new 8 Media Console (assuming the request was approved). They also stated that 80% of the 8 Media Console freeze cases are resolved with the latest March Firmware, but that 20% require replacement of the console . . . . which they now have a lot of experience with. When I returned to Upstate NY I again revisited my Subaru dealer with updated log of problem descriptions, visual evidence of the malfunction(s) on my return trip, and they initiated a request to replace the console (16April2018). On 1May2018 the console again froze and I drove to my Subaru dealer so that they too could observe/record/diagnose the problem, which they actively did . . . . using multiple iPhones, engine on & off, with the problem persisting. The service department is escalating with Subaru USA. It is now May 5th & the vehicle has been in the dealer's shop 3 times for this problem. I've alone to Florida & back 3 times with this vehicle. I may very well have to exercise the NYS Lemon Law if this does not get resolved."

Anonymous, NY (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Not working and the dealer indicated that this is a known problem that they need a software update. Hasn't happen yet."

Anonymous, NY (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Backup or other camera/sensors

"with no head unit working the rear camera was inoperable"

Anonymous, IL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"WHILE BACKING UP CAMERA ON TWO OCCASIONS FROZE UP"

Louise B., ME (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"This was part of a recall stating that the backup camera did not engage fast enough to meet NITSA standards. The dealer installed the software update. But in my unit, it was never a problem."

Anonymous, MN (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"See previous note. Head Unit went blank, when a replacement finally arrived, the backup camera didn't work and had to be replaced as well."

Anonymous, CT (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
CD player

"The CD player plays the songs on the CD in alphabetical order. It does not the songs in the track order of the CD."

Anonymous, FL (2018 Subaru Outback 3.6R Touring 2.5-L 4 Cyl)

"Playing CD, audio book. Stop engine with or without stopping CD player. CD will not usually restart until you eject then reinsert CD. Then it will start back where it was, correct track, before being stopped. Audio system's default mode is the Sirius XM radio. Radio will always restart even if it was shutdown when car turned off."

Anonymous, TN (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"They needed to upload a app to fix the CD player itwould not go to Cd when selected"

Peter G., IN (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"CD not installed. When I asked if the car had all the standard items, the salesman did not tell that the car was not furnished with a CD. If I had known that I would have bought another model or another make."

Lester H., IL (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"It's a strange problem that I wasn't expecting. Apparently, the CD player doesn't start where you left off when you shut the car down. The player will sit there saying loading and nothing would happen. If I ejected the CD and reinserted it, it will pickup at the point where I shut the car down. They say they might have a fix now, but I will just wait until the next oil change to see."

Anonymous, IL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Media failed to load properly. I had to contact Subaru to complain as the dealer said it was my problem. They finally updated their software to correct the problem."

Anonymous, NY (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Display screen freezes up

"GPS would freeze up or quit working altogether. Yesterday I set it for a trip. It kept telling me to turn around. I used it for backup because I knew where I was going. I arrived at my destination and it still said arrival 2 hours later than the current time. It took 2 restarts including a 20 minute wait time in between before GPS worked again. Annoying problem -- GPS can't find location but phone will. Can't use voice command to find location if it is a store. Only accepts person look up."

Anonymous, NY (2018 Subaru Outback)

"After several instances where the display screen froze up and would only come back after the vehicle was shut down for some time, the display went out entirely, forcing the replacement of the entire display and radio unit."

Anonymous, OK (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Usually when it freezes up, pulling over and turning the ignition off then on corrected the problem. Although once it didn't work and I had to take it to the dealer to correct the problem."

Terry H., CA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"display screen just goes crazy flashing all sorts of junk"

Anonymous, WI (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The entire radio navigation had to be ordered and replaced by Subaru."

Philip C., MA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Entire system for control of all center console failed"

Elwin G., ME (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Happened once, was fixed by a software update."

Anonymous, NC (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Display screen would freeze up. Dealer tried fixing it with software fix that didn't take. Dealer then replaced the entire unit."

Anonymous, FL (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Navi and radio will freeze up. Sometimes it returns if you turn off the car. Huge inconvenience if traveling on a long trip. Sometimes you have to disconnect the car battery to make it reset. Not a good thing for my wife or daughter to do. I take it to the dealership and they find nothing wrong."

Anonymous, GA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Software problem caused the heads up display with navigation, audio, etc. to freeze and never reboot. Was a known Subaru issue and replaced at no cost by the dealership; was still under warranty."

Anonymous, SC (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"multiple times the in-dash electronics complete froze up and needed to be reset at the mechanic"

Anonymous, MN (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Display screen didn't show roads. another software update by mfg. fixed."

Anonymous, AB (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Fixed immediately by subaru with a software update. They were very helpful and I did not wait any time it was done when i walked in. If it didn't get the update and turned off they would have had to replace the entire display and all that entails"

Anonymous, TX (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Once the screen froze... it would not turn off, even when the car was off... i took it to dealership and they did software update but couldn't explain malfunction"

Gregory C., MD (2018 Subaru Outback 2.5-L 4 Cyl)

"Recall firmware update to fix"

Katarina S., NC (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Now and then the screen freezes, and a black box reading RESUME appears which has to be pushed to restore it. If Navigation is operating it freezes too."

Ralph E., NY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"GPS freezes while in use"

Anonymous, NY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"This problem caussed by defective head unit. Resolved by replacement of head unit."

Geoffrey W., ME (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Display froze while driving, would not turn off after shutting car off and leaving.it overnight. Next day battery was dead from the drain, but upon recharging the battery found it had turned off screen . I'm betting the dead battery allowed the system to reboot. If it happens again I will disconnect the battery."

Pat B., CA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"I needed to install a patch to fix all of the problems."

Steve D., NE (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"When the screen froze, the light on the display stayed on, so we were afraid it would drain the battery (as we were out of town, we were a bit nervous). We fortunately found a dealer, who saw this was a known problem and who fixed it."

Anonymous, NY (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The infotainment system locked up with the display in the radio mode. The sound turned off but the radio did not. The CD player and GPS system could not be accessed. The display was locked up so the rear view camera did not work. The system did NOT shut off when the car was turned off and continued to drain the battery. This occurred in the middle of a trip and because of the battery drain issue the car had to go into the shop. The issue was repaired by Subaru via a recall."

Anonymous, NJ (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The display screen will freeze up from time to time. When I brought it in for service they said there was nothing they could do. They offered some trouble shooting techniques, which at the time I tried. Worst comes to worst I need to unhook the battery for a reset. Most times, I need to shut the car off, open the drivers door, and wait a few minutes. When I restart the car the screen will no longer be frozen. But it is frustrating."

Anonymous, TX (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The display screen for the radio/GPS/Apple CarPlay/all options froze...and would NOT TURN OFF. This drained the Battery overnight. Subaru dealer said this was a recurring problem...but since ours froze ON he just replaced software...If it had froze OFF he would have had to replace the entire hardware unit."

Curtis S., IN (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Over the air update was supposed to happen and didn't occur on it's own."

Brian B., MD (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"All part of same problem"

Anonymous, SC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The headunit display locked up once and I lost radio presets twice"

Bradford S., CO (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Display screen freezes and all audio function (AM/FM/XM/CD) is lost until the vehicle is turned off and restarted. Software updates have been applied with some success, but the problem sometimes still occurs.."

Anonymous, KY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The display screen froze up, but then resolved itself about a day later. My Subaru dealer replaced the entire unit."

Anonymous, CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"the touchscreen display would freeze or go blank. If music was playing you could not change anything or turn it off. This happened once or twice a month. Dealer said may have to replace the head unit. Before my appointment, a major software fix was released. Had to be installed by the dealer as was a complete reset. This solved my freeze problems. Hasn't recurred since."

Tom N., NV (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The GPS and radio locked up. I was traveling on the interstate. At one time many years ago I was a volkswagen mechanic. I removed the fuse that controlled these units. It froze up 2 times. The dealer reset the software, and I have not had a problem since."

Lawrence E., TX (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Navigation and audio system locked up. Had to disconnect the battery to reset."

A L., CT (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The screen freezes up frequently and becomes unresponsive. For example,the rear view camera stays on even when in park or driving forward. The maps stat on and no other control can be activated either on the screen or on the steering wheel."

J T., CO (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The system was updated by dealer and has nor recurred."

Stephen H., ON (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Simultaneous problem with the nave system as described in last section."

Steven D., NJ (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"One day while driving under normal and quiet conditions, the entire sound system shut off and and screen display froze in its last position. Even turning the ignition off and back on did nothing, and the screen remained illuminated. By the time I got the vehicle to the dealer, the battery had been drained completely and the car needed a jump start. That, however, apparently resulted in a reboot and the system came on as usual. The problem was apparently a computer hardware malfunction and part of a Subaru recall. Whatever the mysterious cause, the dealer claimed that the problem had been fixed and that there should be no recurrence. In that regard, the problem has indeed not recurred."

David J., TN (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Display screen (head unit) freezes intermittently about once a month. Turning off ignition and restarting fixes the problem, but car needs to be completely shut down for several minutes."

Anonymous, FL (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"For no apparent reason the display screen and entire system freezes in the functions currently being used. sometimes the audio is changed to a high level when the freeze occurs. no buttons or touch controls are active. Completely turning off the car does not clear the problem even after waiting up to 15 minutes before restarting. However, in each incident the problem was cleared the following day when I started the car. The dealer has reloaded and updated the software, but the problem persists. These very annoying and somewhat safety threatening freezes occur approximately once every two to three weeks. Ridiculous."

Robert G., PA (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Occasionally screen just freezes, usually in back-up camera mode. Then entire starling system is unavailable. System resets after car is off for about 5 minutes."

Steve S., IN (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Display screen froze and systems stopped operating (radio, rear camera, phone, map, rear door). Because screen would not turn off, the battery ran down and car had to be boosted to start. Problem was fixed by disconnecting and reatttaching battery cable. (ie. rebooting system)."

Anonymous, BC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Car nearly new. Navigation unit replaced. No further problem."

Anonymous, CA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Whole screen and all associated systems stopped working. Radio stopped, steering wheel controls non functional, back up camera did not work. And when I turned the car off, the screen stayed on. I reset via settings menu. This gave me the blue Starlink screen, with no ability to move to any other screen or controls, still no back up camera, and the display still stayed on with the car off. I then disconnected the negative cable from the car battery for a couple of minutes. When I re-connected, the system was functional. This happened just a few days ago, I have not yet taken it to the dealer for service. Hopefully there will be a factory software update that will solve the problem."

Anonymous, MA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"freeze up caused battery to fully discharge = dead car"

Anonymous, OK (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"It was fixed with a software up date"

Anonymous, AK (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"No sound on screen.no computer voice.and backup camera would not work. Could not shut the screen off so battery went dead and had to call AAA TO JUMPSTART to correct it at the dealer who said this is a problem in the 2017 and the 2018. Thy reprogrammed the screen."

Barbara F., CA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Software error which was fixed by a factory update sent to the dealer. I was not informed of the update by Subaru of America, but took the car to the dealer because of the Display screen freeze."

Anonymous, KY (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Intermittent problem. Happened 3 times. Fixes itself if turn off car for a few minutes and turn back on."

K J., FL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The navigaion/entertainment screen and system was replaced."

Anonymous, VA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"1st, I love my Outback! The only issue I seem to have is with infotainment system. The CD issues seems to have been resolve by the dealership. I've only had the screen blank out on me once for no apparent reason. The is some issue with the pairing with my phone that I have not have time to check out or have the dealership check out. The biggest complaint on this is the time to take care of the issue. Otherwise, this is an awesome vehicle."

Michael T., VA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"* When shifting from reverse back into drive the display continued to show a frozen image from the back up camera. All controls were disabled and had to turn off car, leave off for 10 minutes, then re-start it to get the display and display controls to work. * While driving entertainment display locked up and unable to change volume, stations, etc. * While driving Starlink boot screen displayed and controls didn't function."

Anonymous, CA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"I had the screen freeze up several time while playing music from my iPhone 9either through CarPlay or BlueTooth) and having the car navigation update directions, freezing the system. Car had to be stopped with power off for ~5 minutes before restarting to clear it."

Anonymous, MA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"all touch controls stop working"

Anonymous, NC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The navigation system froze up. The fix was to have the entire system replaced under warranty. There was an apparent defect in the system that the local Subaru dealer immediately took care of."

Anonymous, AR (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Display screen goes blank

"When the screen went black everything else failed as well. The radio did not work, the CD player too, the backup camera and the GPS all stopped working. It was still under warranty and the Subaru dealership had to order the entire unit and replace it."

Anonymous, MO (2018 Subaru Outback)

"Display went blank and so navigation system and CD/radio and backup camera were all unusable. A new screen was installed under warranty"

Anonymous, CA (2018 Subaru Outback)

"The Subaru Starlink system in the dash, which includes navigation, radio, CD player, Android Auto, backup camera display, etc. completely stopped working and was replaced under warranty. It took approximately 1 month to get the screen repaired as the system was on backorder."

Anonymous, CA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"This happened a couple times in the first 6 months I owned the car. A software update fixed the problem."

Anonymous, WI (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"No display meant no radio, CD player, navigation system. Was under warranty & dealership took care of it fairly quickly"

Anonymous, IL (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Repeated problems with screen going blank. Had to wait a long time for a software update. Is working now, but who knows when it will quit again? Frustrating since it wipes out the backup camera, the GPS system and radio"

Anonymous, WA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"It just went completely blank repeatedly. The dealership did several updates and finally gave me a new system."

Anonymous, MI (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Screen went blank which affected the loss of the back-up camera. Shortly thereafter Subaru sent us a recall letter and the Subaru shop fixed the problem with a software update."

Anonymous, VT (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"This problem already discussed under the hardware replacement issue. In most cases a software update was supposed to fix the problem, but in my car that did not work so they had to replace the hardware unit (display monitor, GPS, backup video display)."

Anonymous, CA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Infotainment system froze a few times, but was able to reboot. Finally it went completely blank and couldn't force a reboot. Dealer replaced the entire head unit with a refurbished unit."

Anonymous, MD (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The entire Starlink system crashed after 6 months and had to be replaced. We were able to drive the vehicle but were without the system for 6 weeks. Major inconvenience, no Bluetooth, radio, camera etc."

Frederick W., RI (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"the radio / main screen went blank and failed to work. Subaru replaced the entire radio at no cost. I have not had any problem with the replacement system."

Anonymous, OH (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"We had the entire infotainment system replaced. The new system periodically goes totally blank. No radio, back up camera, etc. We haven’t taken it back in since it is periodic. Subaru has a problem."

Edwin W., MD (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"had to replace"

C S., UT (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"screen just went blank-delership had to replace"

C S., UT (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The entire central dash screen (radio, nav, camera display, etc.) stopped working. Subaru replaced the entire unit under warranty."

Anonymous, CA (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Screen goes black and non-functional. Shutting off and restarting the engine corrects the problem."

Dave L., ON (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"when you start the scren uis just blank. Sometimes it worked other times is did not. There was a recall on it and we got it repaired."

J R., CO (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Subaru fixed it and it was a recall that Consumer Reports posted in there magazine."

Brian B., AB (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"You start the car and the display did not come on. After a while it came back on. A recall came that stated they needed to fix something to prevent that from happening again. Within 2 weeks (didn't get the recall done) the display didn't come on again and within about a week it was replaced (recall didn't apply but part of warranty). (~February). Twice lately the display is taking longer to start up which may indicate a further issues. I stated head unit - this is the same thing."

Jeffrey H., ON (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Display screen went blank intermittently until it was fixed by the dealer under warranty. Have had no problems since the fix (about 6 Months)."

Anonymous, ON (2018 Subaru Outback 3.6-L 6 Cyl)

"Part of the Harmon Kardon recall. This, radio, backup camera and Bluetooth were all art of that unit"

Robert J., MD (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Huge weak spot for this vehicle. Obviously not properly vetted/ tested prior to entering the market; resulted in large number of these units failing and going dead. Technically should not have driven vehicle due to law regarding back-up camera now mandatory. It took 6-7 weeks to get repaired. Also, windshield developed crack similar/exact location and type as seen on many other Outbacks of recent manufacture and as posted on line. All of this with under 7500 miles!!.. Also battery failed and was replaced by Subaru. Not a good start!!.."

Jonathan L., MA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"This was solved by the dealer"

Enrique E., OH (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"I needed to install a patch to fix all of the problems."

Steve D., NE (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The head unit went black for no apparent reason. This apparently was related to a problem that is affecting many/most Outbacks, and was subject to a recall on that basis. The problem appears to have been fixed by the Subaru dealer (though the repair only happened a few days ago, so I'm not entirely sure that the problem has been fully solved.)"

Anonymous, DC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The radio, back-up camera, and GPS all failed completely and had to be replaced by the dealer."

Anonymous, AR (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The Display screen was not functioning. And when it's not functioning, the radio, GPS, CD Player, etc. are also not functioning. It was a warranty issue, but it took 2 weeks for the replacement part to be delivered and installed"

Anonymous, OR (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The display screen that controls all electronics went blank. No Radio, navigation system, blur tooth, ect"

Anonymous, MD (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Once the display goes blank on the Harmon Kardon screen, you no longer have...GPS, rear camera, radio, blue tooth. Completely useless."

Robert B., WA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Because the screen went blank, we couldn't operate many features. This was an ongoing problem for Subaru. It was on recall, but they didn't have enough replacement parts to fix it. So we had to wait for over a month, which was an inconvenience. They did, however, pay us for our loss."

Stephen G., WA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Radio/navigation system was on recall when it died. Unit was replaced about 3 months later. The replacement is working fine."

Anonymous, VA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Display became nonfunctional after eight months. Anything that had to do with the display was therefore not functional. Dealer replaced radio assembly which included the display. The car could be driven using the dashboard indicators but all other functions such as back up cameral were inop."

Anonymous, WA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"There were problems with the electronics on the 2018 Subaru Outback where the whole system shut down due to a software problem that was the subject of a recall. Mine shut down and was fixed with the recall patch."

Anonymous, IL (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Entire infotainment system failed"

Frank M., NC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Head Unit went blank while on a trip the day after Thanksgiving 2018. It took 4 weeks to get a replacement unit, then the backup camera was not functioning. Another two week wait. There were six other 2018 Outbacks waiting for the dealer to get a replacement Head Unit when I arrived at the dealership. Our veterinarian told us that she had THREE Head Unit replacements on her 2018 Outback. We also had to upgrade the fuel level software to avoid erroneous fuel gauge readings. Our vet also told us that she ran out of fuel due to this problem."

Anonymous, CT (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The first time the screen went blank and silent (no radio, backup camera, no navigation, no Bluetooth, no apple CarPlay) I was told that there was a recall, parts were on backorder and it took a month for the repair. The screen has blanked out 3 more times, twice reset by restarting the car, third time by service tech disconnecting the battery to “drain the power” and then restarting the car."

Anonymous, CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The screen went completely blank which means the radio, back-up camera, GPS and CD player all stopped working."

Thomas M., MA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Screen went totally blank twice. Problem was fixed via a Subaru recall"

Anonymous, PA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Unable to use any of the features like carplay, rear backup camera, bluetooth, handsfree, radio or navigational system."

Stephen K., PA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The entire computer system failed. It took 2 weeks to get it replaced."

Bill W., CA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The display screen goes blank and leaves me with nothing. In other words none of the systems on the screen operate. No music, car play, etc."

Anonymous, NY (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Had to replace radio unit which was a known problem, and which caused the failure in the safety systems. In the shop for a week"

Anonymous, FL (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Entire entertainment/info system crapped out. It had to be replaced by dealer. They said it was a huge problem that was affecting most Outbacks."

Kerry M., MO (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Total failure of the GPS Radio display system"

Anonymous, AL (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The 2018 Outback head unit failure is a bigger issue for Subaru. Apparently there is a high-high failure rate for the head unit. My head unit started to fail almost immediately after purchase of the Outback. They are trying to hide this massive failure rate."

Anonymous, VA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The display and radio went blank."

R R., AZ (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"We have the latest STARLINK update, but it appears that they still have a problem with the system not starting up occasionally when the ignition is turned on."

Anonymous, MT (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"I had to have the screen replaced because it kept freezing or going blank. Additionally lane keep assist occasionally gets confused and tries to make me exit on highway at high speeds. I no longer activate lane keep assist."

Anonymous, TX (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The problem was intermittent and could not be repeated at will. Did not happen when I brought it to dealer, but they indicated that this was a known electronic issue and ordered a replacement part. It took a month for that part to come in and several complaints from me before I was finally told to come in and get it fixed."

Shirlee G., ID (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Been to the dealer (yesterday). They rebooted it. We're waiting on results."

Barry K., NY (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Display screen became blank. Could not use radio or navagation"

Anonymous, OH (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Screen did not turn on when starting engine. Turned off car and tried again. Finally, pulled over and waited 2-3 mins and started car. System worked again. Will be taking to dealership for attention."

Anonymous, VT (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Radio, back-up camera, screen stopped working about a week after purchase. Dealer traced problem to radio electronics and was able to reset it. No problems since."

Anonymous, TN (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Dealer cannot fix the problem . Replaced radio and still have issues. Claim they are working on it. Very disappointed with this car."

Anonymous, NY (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The display screen went blank. Thus GPS, bluetooth, safety lights, clock, heater controls were all unusable. But the car was operational. The dealer sent a car to get ours, left us with a temporary replacement, and fixed the problem (allegedly a software upgrade was all that was required), and returned our car to us in about 4 hours. The problem has happened again (once) but seemed to have fixed itself after turning off the ignition."

Anonymous, IL (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"My car will not play any of my four Ipods. they play in every other vehicle I have ever tried which is many. At the dealership we found this to be a problem in multiple 2018 outbacks so obviously it is a terrible software glitch that needs to be resolved."

Anonymous, MT (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Unable to play music on the phone using bluetooth"

Michael M., FL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I find the electronics in this car wonky. Sometimes my phone (Google Pixel 2XL) pairs, and sometimes it doesn't. When I am on the phone, the center console display shows the call, as does the screen above the steering wheel. I can't change the screen above the steering wheel to see my speed, tire pressure, miles to go, etc. When I play Spotify through my phone into the car, it doesn't work correctly (the bar that shows how many minutes/seconds played or remaining doesn't move.) Also, the remaining miles countdown drives me crazy because it counts down in tens instead of ones. (e.g., 50 miles remaining goes to 40, and so on). The GPS system is Tom tom - not user friendly and makes silly mistakes. The first time I looked for a Petco, the first one it showed me was in Puerto Rico (I live in New Jersey). Also, I mistakenly left the back lift gate open one night which ran down the battery. This made the lift gate totally inoperable once I closed it. Couldn't get it open or closed. This is a known problem. My husband, who is mechanically inclined, was able to google it and fix it, but I suspect most people would have to take it to a dealer to fix."

Susan H., NJ (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Hands free texting worked occasionally radio was eventually replaced"

Anonymous, OH (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"My iPhone seems to control the system. Music from the iPhone goes on without any action on my part."

Anonymous, NY (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The whole music/AirPlay system is glitchy. My phone connects occasionally when plugged in. The radio will sometimes not work at all. Not a bug - but the sound always is on when I start the car and I can't turn it down until the system has booted up completely (about 30 seconds after the car starts.) It is super frustrating. I love the car, hate the audio system."

Marlowe D., WA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Music continues playing while Siri is trying to read messages"

Anonymous, GA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Despite having used the same and only smartphone for over six months there are still frequent problems with having it pair with the audio system. The only solution that usually, but not always, works is to completely shut down the phone and restart it. Pairing may then occur."

Robert G., PA (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Connecting my iPod via a tethered USB is best described as wonky. I was listening using an older iPod and just replaced it with a new iPod. The radio does not appear to be able to control changing from one playlist to another. This just started to happen and I need to investigate a work around. Just another example of how poor this radio head is."

James S., CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"I can play my iPod thru Aux, but it is not recognized if I plug it in normally to the USB. Says there are no media files (tho' plays them all when in Aux). Annoying!!!"

Barry K., NY (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The software for the Starlink system is defective and Subaru has yet to fix it in spite of the fact that this software has been a know problem for over a year. The Starlink system will lock up on occasion and continually switches from one input to another on a random basis."

Anonymous, MD (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Suddenly stopped working, at one point neither bluetooth radio or satellite would work. Turned car off, still nothing. Next day it worked as if nothing had happened."

Robert M., NY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"thumb drive with 435 songs on it inserted into port on console. push play and song plays then turn off car to run errand and screen reads “media loading” but it never loads. have to pull drive out of port then insert it so it can play. come back from running errand, start car, push play to start song and screen freezes. won’t play, won’t skip, won’t work. GRRR. Phone hook up to cell works when it wants to. steering wheel controls do not efficiently work for either stereo or phone if at all. Phone deletes itself often and asks if I want to connect a device. HUH! I had a device a few miles ago why not now? Then last week my phone book disappeared from the screen and no phone numbers to enter. Voice came on saying have to put the car in Park or stop moving in order to manually enter a phone number (good safety feature) but what happened to my phone book? Next day phone book back and able to call out. Incoming calls received fine. steering wheel controls for cruise control work perfectly - no complaints. Love the CANCEL button on column for cruise control. I have the basic Outback model. No fancy extra bells and whistles on my girl but her entertainment system needs a new model. Dealer on list of things to do next week. Their loner vehicle has is the deluxe model and I do not like it at all. Too much unnecessary technology involved. Otherwise, I am a hot rod grandmama with latent mud bogging tendencies so the AWD and higher road clearance is my joy when it rains on Yavapai county’s unimproved road systems in Chino Valley. I aim my car for the largest mud puddle and bog thru the muck whooping and hollering because it is thrilling. Have not gotten stuck yet but sure learned more about how my life needs more thrills (watching the Masters golf tournament live is a thrill). But this 66 yr old retired military mud bogging mama is alive and learning what the word THRILL means…thanks to Subaru."

Kellogg P., AZ (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"Sometimes the car is unable to stream music or media from a bluetooth connected phone. Turn off the car, turn it back on and sometimes it works. Sometimes it doesn't."

Anonymous, PA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
In-dash navigation system (GPS)

"The in-dash GPS is unreliable and poorly responds to voice commands"

T O., NC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The Outback navigation is by Tom Tom. Beside some questionable accuracy (they don't seem to update the maps very often), I find Tom Tom to be very irritating. While driving on freeways under guidance, it has the annoying bad habit of saying recalculating periodically when I pass an off-ramp. Until I got used to it, I would think that I missed a turn. It also has the annoying habit of saying (right or left) turn ahead, when you are 2 miles from the expected turn or exit. Again, it makes you think you screwed up. It should say turn 2 miles ahead; otherwise you could turn way too soon and have to correct your route."

Terry H., CA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The screen didn’t come on when I started the car. Brought to Subaru dealer and they said since the screen was dark they would have to order a new system. Took over 5 weeks to get it"

Anonymous, FL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Not user friendly, confusing."

David C., PA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"System worked just fine until main control unit failed"

Elwin G., ME (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"the head unit quit working and had to be replaced"

Anonymous, IL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The whole head assy. just froze up. No radio, back up camera, or GPS. Was out of state. Good thing there was a Walmart close by. Good old atlas."

Anonymous, PA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Again, since the head unit became defective and had to be replaced and the back-up camera was inoperable, the navigation system was lost as well. The whole back-up safety system, radio, GPS are all tied together with the head unit."

Everett F., MT (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"the navigation system had to be replaced."

Anonymous, NV (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Radio had to be replaced. Third radio in 12 months. 4 to 8 weeks each time. Very outdated maps 4-5 years out of date. All problems connected to this."

Dick M., SC (2018 Subaru Outback 2.5-L 4 Cyl)

"Subaru claimed it was not them but Sirius. It turned out not to be Sirius but the subcontractor for Subaru's nav system who still has problems intermittently. The system indicates warnings about weather (storms) when none exist."

Anonymous, NC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"On several occasions the instructions given were simply wrong, sometimes backwards--eg. turn left instead of right. The inability of the system to update itself leads to it being out of date rapidly. The system stops working altogether if the screen freezes, with no noticeable warning. It's supposed to be a TomTom system, but a TomTom unit at least updates itself. Subaru makes great cars with lousy electronics."

Ralph E., NY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Navigation system hardly ever seems properly orientated with direction of travel. Makes judgment of screen indicators and making turns difficult."

Dan H., FL (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Previous comment addressed the GPS/Radio problem which dealer fixed. Works properly now."

Gregory K., NC (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Included program out of date. Had to wait 15 months till update available. Had to do my own updating as dealer was I able to update. Took 1.4 hrs to update system."

T H., DE (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The navigation system sometimes put me in the wrong area. In one case it had me going 1300 miles away and the motel was 4 miles away. I was on the phone with my niece at the time and we had a big laugh about it. Other times I wan't laughing."

Anonymous, OR (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The Navigation system would just quit working. Then we had problems with the Battery...we are on battery #2 now & must carry a battery charger with us at all times."

Molly G., TX (2018 Subaru Outback 2.5i Limited 3.6-L 6 Cyl)

"The navigation system--in addition to the radio and back-up camera--had to be replaced by the dealer."

Anonymous, AR (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Cumbersome, inaccurate at times, difficult to enter addresses, poor map display."

R A., UT (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Software problems fixed by a warranty recall"

Anonymous, CO (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"System in car is not as good as my $150 on top of dash tom-tom"

Anonymous, OR (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"I find it impossible to set the GPS to a route I desire to take. It only offers up to three routes, most of which take us to cities we want to avoid. We ended up navigating with an atlas, the old fashion way. Once we reached certain points it would try to take us to our destination, but again through cities we wanted to avoid. The interface is restricted to the point to being useless to someone who wishes a non-standard route. Very infuriating! It only found a way home when we reached a point that was the only way to go there. Well, at that point, guidance was completely unnecessary. Starlink GPS is most disappointing."

Anonymous, NC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Subaru replaced system. System that was replaced radio portion would not take updates. They have ordered new one"

Anonymous, OR (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Preparing to leave for a long trip on a Sunday, the map was open before starting the car; would not turn off, would not find destination, would not pair with phone. Dealer not open but talked to salesman. Went in Monday am, unit defective and had to be replaced. They gave me a loaner vehicle for a 1600 mile trip to my Mother's. When I returned, unit had been replaced. No further problems."

Anonymous, SC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Tom Tom navigation system and data is woefully out of date and/or inaccurate. Particularly bad is speed limit indicators and updated business information. Their search tool is also not very intuitive and often returns results thousands of miles away first."

Kathleen L., WA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"GPS directs you off the main roads ... through neighborhoods and then back on to the main roads..."

Douglas C., VT (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The nav system froze and all of the entertainment system was locked up. This happened on a road trip. Called the dealer and was told to turn the car off and let sit for 5 minutes and restart. This didn't solve the problem. However after we stopped for dinner, about 1 hour, the system started working again. It happened a few times after that on other occasions but seems to have corrected itself. Dealer said that updates to system probably automatically downloaded."

Steven D., NJ (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The traffic alert didn't work. When shutting off the car and returning to start it the GPS did't function correctly with loss of radio and hands free navigation. Called Subaru Corp. Not helpful. Took car to dealer on 04/26/18. New software upgrades were uploaded. Will see if problems are corrected"

Robert M., CT (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The van system showed my car as going off the interstate onto fields and side roads even though I was still on the interstate. The dealer said the nav system needed an update (even though the car is only several months old)."

Anonymous, MD (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"(1) There is no way to turn off the navigation voice. With nav volume set to zero, all infotainment sound disappears when nav wants to read directions. (2) When I turn down radio/media volume, the nav screen dims and is overlayed with a large not useful numeric display for several seconds. During this time, the nav system becomes unresponsive for a few seconds. This is especially dangerous if I am turning down radio volume to focus on difficult navigation. When searching a destination, entries in the result list are not readable if a little bit long. I cannot scroll R/L to read them. Sometimes many results have common words at beginning so VERY annoying. (4) selecting a search result obscures map so cannot see where destination is. (5) Nav directions often pop up on small dash screen, changing it from the display I was using, like speed. Does not return to original when directions over. (6) The favorites (list of frequent destinations) is VERY difficult to set up and takes too many button pushes to get to. (7) Overall the nav system has the worst user interface I have ever imagined. (8) Finally, of course, we have had the nav unit freeze up several times while driving, along with the rest of the head unit. You have to stop the car, turn it off, and maybe open/close the door to get it to work. Haven't figured out the exact sequence to guarantee it to work again. NOTE: The whole head unit has many software interface problems. They are not confined to the nav unit. You should evaluate the software in this otherwise very good car."

Mark F., OR (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The maps are several years old and Subaru is not offering any updates, even though the vendor (TomTom) has more recent maps for their retail customers. So, many newer (recent 4 years) accommodations, restaurants, gas stations, etc. aren't available for search by name. A large number of roads have incorrect speed limits, which means that routing is inaccurate because the system can't correctly calculate the fastest route. This also means that I can't rely on the speed limit provided by the maps, because I find myself frequently driving too fast or too slow. If an exit from an expressway has two lanes exiting together, the system repeatedly tells me to stay left, which is very distracting and confusing. That also interferes with knowing when the next real turn or exit will be coming. The GPS is very inaccurate in leading me to my destination. Many times it has told me I have arrived when the destination is actually blocks or miles away or on the other side of the street. Subaru isn't providing any information on when the next map update will be released, and they won't be sending owners notifications that the update is available. I'm supposed to check an onboard app that is supposed to know if an update is available and to install it, but that app doesn't work (it keeps telling me to check back later). The service department has no information about GPS updates and they have no way to install them; the owner is supposed to do all of that themselves. The big problem is that Subaru has outsourced all of the infotainment and navigation functions to third parties that they can't control."

William K., AZ (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"gps screen frozen. all other radio and screen functions worked, but GPS was entirely non-functional. after stopping the car for a while, functionality returned. this happened twice. I was told a firmware update was installed that should alleviate the condition. Made that much more annoying since the interface is typically so lacking. Unlike the cheapest Garmin, there is no way to put in a route, then simply ask for 'fast food' 'on my route' and get usable information."

Hal Z., CT (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"While not functioning properly, the screen/monitor could not be completely turned off and eventually drained the battery. We contacted roadside assistance to jump start the car. After that, GPS and radio were functioning. The dealership wasn't able to identify the cause for the problem."

Lauretta L., WI (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Navigation system did not work when purchased. Entire radio/navigations system was replaced 3 times before we got a functional GPS. Harmon Kardon is junk. It took 4 units before we got one that worked. Suburu was good about it and extended warranty to 7 year/100,000 miles, no deductible."

Jan G., WA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The native Subaru Navigation system is crude (outdated) when compared with Apple Maps or Garmen Navigon for iPhone. There is no reverse video or dimming of the display background when driving at night. The Subaru USA Customer Support tech told me to turn down the dashboard lighting which would also dim the 8 Media Console lighting, but the amount of dimming required to compensate for the 8 screen backlighting dims the speed odometer display and adaptive cruise control too much. Then there is the issue of the Subaru Map speed sign data being inaccurate (based on my 3 journeys to Florida & back) when compared to Apple Maps speed sign data and physical speed signs along the road. When you select the digital speed display on the drivers' console above the Adaptive Speed Control display, the Subaru Maps speed sign is displayed to the left . . . and should NOT be used as a reference because it is unreliable. With regard to Subaru Map Directions, it is functional but annoying at times. 10 years ago it would be acceptable, but not in 2018 on a $42K automobile."

Anonymous, NY (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"It froze and did not reset when vehicle re-started. But it resoled itself after a couple of drives."

Anonymous, MN (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
Phone pairing (e.g., Bluetooth)

"Two head units already replaced under warranty. Now having problems with third due to failure to connect with phone."

Richard G., CA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Took me a couple of times to pair our phones."

Anonymous, FL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"the phone does not always answer calls successfully and sometimes when making a call. The problem is one person cannot hear the other. even thought the call is connected"

Scott P., TN (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Pairing can be balky. Interface could be more user friendly."

Frank W., TN (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The car did not respond to my phone. I.E., my phone rang rather than being passed through to the hands free infotainment system"

Jay P., CO (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"We use Consumer Cellular on one of the cellphones in our household. This vehicle will not accept that network for pairing, although it did on a 2015 Legacy previously owned. For the Consumer Cellular phone, therefore, the Bluetooth in this vehicle is useless. Fortunately we have a Verizon network phone in the family and that pairs up fine. We have asked both Subaru and the dealer for an explanation and neither has an answer."

Anonymous, WA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Unit will only pair one phone."

T H., DE (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Often connects call but does not allow any conversation."

Michael J., TX (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Phone pairing intermittently fails without warning and calls drop."

Anonymous, NC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Auto system would not store identified key contacts. Software update resolved the problem."

Chris L., AZ (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Radio

"When the screen unit failed this failed as well and the entire unit had to be replaced."

Anonymous, MO (2018 Subaru Outback)

"the signal on my satellite radio keeps breaking up on a infrequent and random but annoying basis of course it never does it at the dealership so they can see what I am talking about"

Anonymous, MT (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Before Subaru replaced the entire Radio Nav system, the volume would stop working. You would have to shut the car off and turn back on to get it to work correctly."

Philip C., MA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Radio would not hold preset stations."

Edwin M., TN (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"A manufacturer update fried the radio. Still waiting (3 weeks) for a replacement. Base radio has awful sound quality that does not appear to be adjustable."

Gregory B., MI (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"Poor am/fm reception."

Anonymous, IL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"roughly 4-5 times the radio and all audio has just stopped functioning. Then the next time the car was started(1/2 hour or more pause it was working fine."

Anonymous, CT (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"It quit working, had to be replaced."

Anonymous, NC (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"a variety of multiple problems with head unit, Subaru finally replaced entire unit."

Anonymous, MI (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Replaced twice under warranty."

Martin S., CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"It will not stay off when you turn it off. The radio turns on when you start the car and cannot be muted until the software has launched, resulting in a period of very intrusive noise that is disturbing to me and my passengers."

Anonymous, SC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The amplifier failed."

Anonymous, MA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Sound quality not good"

Anonymous, IL (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Radio would suddenly switch to a loud tone that was somewhere between static and a loud alarm clock. Screen would freeze and only way to fix was to restart car. Eventually, who screen froze and system was unusable. Did a software fix and reoccurred. finally replaced unit."

Anonymous, GA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Radio unit including screen where back up pictures are shown and all other apps, simply turned black. Dealer said it 'fried'. They replaced it within a week which is good since I read stories on internet that it took longer. Going to dealer for the extra appt, in addition to the recalls, was annoying. But dealer was terrific"

Anonymous, NY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The volume control does not always work on the stereo. It also switches randomly between a phone connected by Bluetooth and the radio. This is a recall item."

Anonymous, GA (2018 Subaru Outback 2.5-L 4 Cyl)

"Sound"

Anonymous, NC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Some buttons on the radio would not program. Finally ended up having the radio replaced."

Anonymous, NV (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"When selecting a destination with the GPS the radio would switch to just rear speaker and at very low volume and the radio would still play so you couldn't hear directions. Problem was actually with the radio which dealer replaced and fixed the problem."

Gregory K., NC (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"reprogram head unit"

Vince C., NC (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Radio automatically comes on when car is started--dealer has not been able to fix easily."

R C., MT (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The radio is part of the unit that includes the navigation system and back-up camera display. Before the recall fix could be made the unit quit working and the display went blank."

Anonymous, VA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The car was eight months old with only 8000 miles and the entire radio entertainment backup camera everything that goes with the screen died. It took the dealer three weeks to get a new one and install it on warranty."

Anonymous, CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Would be unable to change stations or screen would go blank and come back on with the preset FM changes missing."

Anonymous, MN (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Sometimes works sometimes not"

Paula H., (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Occasionally cannot turn the radio off... only lower the volume to 0. Other times the radio randomly changes settings/stations to either another preset or to a static"

Douglas C., VT (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The radio system failed, we could tune to stations but got no sound. The dealer had to do a system reboot which took nearly two hours."

Rich H., CO (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Radio, usually on Sirius XM, but has done it with FM stations too, will restart automatically without tapping button even when radio is stopped before stopping engine. Engine restart always brings radio back on. Audio system software programming must have radio set as default startup. Currently installed system is the 3rd for vehicle, OE plus 2."

Anonymous, TN (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The screen froze when the car was turned off, it remained lit. this drained the battery. The is a service bulletin out about this and the dealer replaced the radio."

Brian P., NY (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The radio turns on automatically every time the car starts. We were told that all 2018 Outbacks turn on the radio as a default. We don't necessarily believe this, since our previous (2015) Outback didn't have this problem."

Anonymous, MI (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Within the first month of ownership the dealer replaced the radio head. Before the replacement the screen froze on the Starlink screen. I could not get the radio to respond even using the physical dashboard buttons. It fixed itself by turning off the car - sort of. After the replacement I did not have the freezing on the Starlink screen, but I have the screen freeze on my wife trying to link her phone via bluetooth when we were driving the call (she was a passenger). we were presented with a screen saying that you cannot make this change while driving the car and a large OK button (I thing it was a button). Pressing the OK button and nothing happened - the screen froze. The Fix was turn off the radio and wait. I guess the wonkyness of the replacement radio can best be described by the following: 1) Turn off the radio or iPod (via tethered USB) using the volume button on the dashboard. 2) Turn the car off and the radio comes on. 3) Open the door and the radio turns off. I truly enjoy the 3.6R outback, but I am seriously concerned with the radio head. I appears that no one at Subaru key stroked the radio functionality. For the sake of your customers charge and additional $100 and install a good radio. My 2015 outback limited has a well behaved radio"

James S., CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Radio failed to work after being parked in indoor parking structure on occaision. Problem started getting more frequent after time, including parking outdoors after a time. Problem investigated by the dealership and no problem could be found. Dealership performed a complete electronic operating reprogram of the radio as a precaution. Problem has never repeated itself after that work was done."

Mark S., WI (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The radio is always on. Subaru says it's a safety featue. If so why doesn't all cars have it. Plus the knob to turn the station turns too fast."

D T., NY (2018 Subaru Outback 2.5-L 4 Cyl)

"radio wouldn't shut off."

Anonymous, FL (2018 Subaru Outback 2.5-L 4 Cyl)

"The radio stopped working. No sound, not display. When I plugged my smartphone in the display did not recognize it. Everything is related. The radio buttons ae on the screen. I was going to take it in to the dealer because it is brand new, but the next morning it worked. No problems since."

Sam P., VA (2018 Subaru Outback)

"When you start the car the radio comes on by itself. Since this is distracting - and therefore a safety hazard - one has to turn the volume of the radio all the way down before turning the engine off; that way, when you next start the car the radio comes on but only at the lowest volume setting.."

Anonymous, MD (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The radio does not go off when you turn the car off. The radio also goes on when you turn the car on. You can’t turn it off- only can turn volume down."

Anonymous, IL (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Presets did not stay programmed."

Anonymous, NC (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"1. Sirius often drops selected stations 2. GPS is an awkward to use interface 3 Both of these features are inferior designs to Ford's Microsoft controls and BMW's iDrive.!"

Anonymous, CT (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Radio would not turn off. Dealer replaced the system before I received the car. No problems since."

David M., NC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"There is no way to turn the radio off. It only mutes, then turns itself on when the car is restarted."

Kenneth B., FL (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
Rear entertainment system (e.g., DVD player, rear screen)

"whole radio and electronic system related to it stopped working , Subaru dealar had to replace the whole unit"

Sherif B., MI (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Routine software updates

"We lost control of the cd player, the rear hatch and several other functions when we had the car for 2 months and 1500 miles. We could not shut off the cd player at all. Rebooted the car(battery cable and the next day was gradually ok. Took it to the dealer and they checked it out and did an update. We have been fine since. A chronic problem with all similar Subraus, acknowleged by Sunaru is one is unable to turn off the radio- at all."

M F., PA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"have to download onto a huge storage stick"

Anonymous, KY (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Fuel gage showed more fuel than actual fuel."

Anonymous, FL (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The back up camera problem was corrected through update the computer program and was handled through a recall update."

Anonymous, NC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Read online. No notice from Subaru that updates/fixes were available. Had to buy a flash drive and then download to my computer to access map website/system update website. Annoying to do this."

Anonymous, NY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Starlink infotainment head unit has glitchy software that has required multiple updates to address problems"

Anonymous, MB (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"factory recall"

Anonymous, VA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"New radio system on order. I don’t use radio while driving"

Anonymous, OR (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Software update fixes

"the clock in the car will not automatically update, nor will it manually update. we took it in for them to fix it due to a recall, but it didn't fix the problem. Also apple play doesn't work."

Anonymous, IL (2018 Subaru Outback)

"It just takes a long time to have these things addressed. This is the eleventh Subaru our family has had. This one and the 2015 have had too many electrical problems. BATTERIES HAVE DIED IN THIS AND THE LAST TWO SUBARUS"

Anonymous, WA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Audio volume would become unresponsive to control. Increasing without limit. Volume control would switch from music to navigation for no reason. Would have to pull to side of road and turn off ignition, open door, and wait several minutes to reboot system. It required 3-4 software updates to finally fix most of the issues."

Renee B., CO (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Recall to fix infotainment system. Annoying feature of this car - radio comes on when you turn on the car - even when the radio was not on when the car was turned off. After the fix radio no longer goes off at all, volume just goes down. All other aspects of the car are great."

Anonymous, OH (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"The gas gage did not register correctly and was fixed by a software update. Works fine now."

David M., WY (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Temperature remained the same at all times"

Anonymous, NB (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Software was flashed to reestablish the driver control of the rear passenger window control; that has failed once more; the emergency brake control is so unpredictable that we have stopped using it until the electronic release can be repaired"

Anonymous, TX (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Had to have the distance to empty calculation reprogramed, not a big deal."

Scott G., ND (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"There was a recall on the calculation for remaining fuel that could cause one to run out of gas. The fuel indicator was not reliable. There was also an update for the H-K sound system."

A B., TX (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The software related to the fuel gauge was faulty resulting in the system saying that you had 50km to empty when in fact the tank was empty. Resulted in my wife an I stranded at the side of a busy highway 10km from the next service station."

Anonymous, ON (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"recall fix"

Anonymous, ID (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"1. OD issue. Low fuel warning light would not illuminate. Software issue. 2. Infotainment system issue. Software update required."

Barry F., PA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Call back on gas milage remaining function"

Bill M., ME (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Recall first seen on the CR site followed by letter from Subaru Canada. Don't know what the issue was but dealt with efficiently at dealer."

Jon K., ON (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"GPS, not working, new software fixed problem"

Anonymous, AB (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"recall for infotainment system"

Anonymous, TN (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The estimated fuel remaining gauge was not functioning correctly and needed to have an update. Once again it was done quickly with no fuss"

Anonymous, TX (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"They take an inordinate amount of time (up to 3 hours), so when I have work done on my car, it is out of commission an additional 3 hours. That's ridiculous!"

Naomi K., CA (2018 Subaru Outback 2.5-L 4 Cyl)

"trouble with electronics"

Ronald M., FL (2018 Subaru Outback 2.5-L 4 Cyl)

"Not sure if this is the right category, but the button controlling the rear hatch opening/closing that's by the drivers seat does not work right. It will onlyh open the back if the car engine is turned off, and the drivers door is open. It should open and close even if I'm just in Park! I've asked the dealer twice about it. First time, no clue. Second time, one of the employees got it to work right ... but I still can't. She seemed to think it was about how long I was pressing the button for ... too short, too long, who knows? In any case, I can't get it to work. I'll ask again next time I'm by the dealer, but they're 50 miles from here. Meantime, I have to shut the car off and open my door before I can let my dog out from the back!"

Ann G., NY (2018 Subaru Outback 2.5-L 4 Cyl)

"Distance to empty Low gas warning was incorrect. advised 40 miles left but there were only 2 miles. people were running out of gas. update also done to radio"

Anonymous, IL (2018 Subaru Outback 2.5-L 4 Cyl)

"The screen issues with it going blank and freezing were within 3 months of owning the vehicle. A subsequent recall was issued for this problem, and another recall was just recently issued for another problem-the Distance to empty reading incorrect, which caused us to run out of gas twice."

Anonymous, NB (2018 Subaru Outback 3.6-L 6 Cyl)

"software fixes were ineffective - sometimes resulting in new software problems"

Jay P., CO (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"My gas gauge showed 1/4 full and I ran out of gas. Subaru now hopefully has a software fix but have not had time to take it in."

Anonymous, WY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"This was a problem with the reading of the fuel gauge. We hadn't driven it enough to run out of gas."

Anonymous, TX (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"There was a recall issued for the head unit; a software issue could cause the unit to freeze on a black screen permanently. While the dealer was running the software update on my car, the radio failed. They had to keep the car for around a week while they got a new radio shipped in and installed."

Scott S., KY (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Infotainment system randomly made loud buzzing noise and was unresponsive then shut down and restarted. 2 updates later that stopped but now radio station will occasionally randomly change which is annoying."

Anonymous, VT (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The Gas gauge indicated that there was gas when there wasn't and I was stranded on the road."

Anonymous, OR (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Radio would change stations unintended."

Ted D., AZ (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Gas tank indicator malfunction."

Robert T., NH (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Gas level inaccurate below 1/4 to 1/2 tank"

Vince C., NC (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Had two manufacturer's recalls within weeks of one another."

Anonymous, NB (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Fixed by dealer warranty recall"

Anonymous, CO (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The software update was apparently done incorrectly resulting in a complete blackout of the dash information. A loaner vehicle was provided until the update was repeated. Although most things work, the trip reset no longer functions and will need to be fixed"

Anonymous, MO (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Subaru screwed up the fuel gauge indication. The display showed more fuel remaining than actually in the tank. I nearly found this out the hard way. This is too basic a function that has been required since the start of the automobile for Subaru to get wrong. Yet another recall by Subaru. And there have been other software changes that they did not specify that I have noticed so i don't care for the unknown changes being made when software updates are being done."

Anonymous, TX (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Two problems: 1. Our navigation system failed. It was repaired by a software patch as part of a recall. 2. Our gas gauge was not reading correctly. Another patch covered by a recall."

Anonymous, DE (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"two recalls on software update issures"

Anonymous, OH (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Fuel gauge was not accurate: Subaru recommended that we keep it no lower than 1/4 full until fix was implemented."

Kevin M., NJ (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Along with other new 2018 Outback owners I know found infotainment component control to be irritating to the max; specifically speakers come on when you start the car, even if you left them in muted state. Info/Tain software does not retain components in the state (on/off or mute) the driver has chosen when shutting down. Software fixes (2) did nothing to remedy"

Anonymous, NC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Speakers

"The OUTBACK was described in its promotion materials as having a 12-speaker Harmon Karden system. It's the worst system I have ever owned; each of my previous cars had far fewer speakers than this system claims but sounded much better.. This system sounds as if it has only two speakers--a front and a back speaker. No stereo sound. I love music from folk to country to classical to rock & roll and really looked forward to this 12-speaker system. The dealer said something about its being a station wagon as if that's an excuse. What a disappointment! SUBARU should be ashamed of itself in this one department."

Margaret R., GA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"On the Premium outback the audio sucks. Its designed with all the sound in the front speakers. You put the sound to the back speakers and there is very little sound. It was how it was design. I like my music from the back. No bass and loss of other frequencies."

Anonymous, ME (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"occasionally the sound doesn't come on at all; I take it to the dealership and they try loading a software update, but they can't explain why this happens from time to time."

Gregory C., MD (2018 Subaru Outback 2.5-L 4 Cyl)

"Rattling/buzz from subwoofer located in rear panel; dealer inspected and said there was actually a dealer bulletin issued about replacing the amplifier. A nuisance but not a major issue. Otherwise very happy with vehicle."

Matt H., MO (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Randomly and without reason, different configurations of speakers will just stop working. All speakers could not work, then the next time you start the car, they all work. The next time only one speaker works. So frustrating."

Anonymous, PA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Steering wheel controls

"Fuel gauge fix (firmware) broke trip meter. Unable to reset trip meter or switch between A and B trips. Have not asked dealer to repair."

Anonymous, MD (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The lane keep assist causes the steering to fell like it was floating when ever the vehicle came near any of the lane markings. When turned off the vehicle handled normally."

Mary B., AB (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The steering wheel controls will stop working. Restart of the car necessary for them to resume working"

Anonymous, BC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Cruise control stops working intermitantly"

Anonymous, RI (2018 Subaru Outback 2.5-L 4 Cyl)

"The stupidest problem with the car is how hard it is to enable the hand free phone feature. There is no “phone” button on the main infotainment screen. (Yet there are two buttons to get to various kinds of apps: Home and Apps.) So to make a phone call to a favorite or recent number while I am driving requires at least 3 and sometimes 4 selections. The steering console has two phone buttons to connect and disconnect a phone call. But if I don’t have an incoming call ringing, these buttons do nothing. The “connect” button on the steering column should switch the main display directly to the “Favorites” screen, as the one in my Toyota Prius does. I can call my most often used contacts with 2 presses. I can call any other favorite contact with 1 or 2 further presses. In my Outback, it takes many screen presses to get to the phone and call a favorite contact. It takes so long, I sometimes find myself distracted from my driving. I consider the phone controls on the steering column (and on the infotainment screen) defective. The user interface for this car was clearly not used much by those who designed it."

Mark F., OR (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Voice control commands

"Phone -- will ring for incoming call. No longer get message to read texts. Cannot make a Voice Call because it no longer understands me (English speaking native) or it says no contacts connected. Can't use voice command to find location if it is a store. Only accepts person look up. I don't even try to use it any more."

Anonymous, NY (2018 Subaru Outback)

"Voice commands do not function accurately and are inconsistent at times. Some commands do not work in Canada, only USA."

Dave L., ON (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Poor and very limited voice recognition."

Michael J., TX (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Sometimes it works, sometimes it doesn't. I find the manuals huge, small print and VERY difficult to understand. I have gone to the Subi-genius 3 times. I really try to follow the instructions carefully, but the system doesn't always work like it is supposed. Often, it needs turn off, turn on to make it work and that is just annoying."

Barbara D., CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The voice command would not work until they reprogrammed the unit."

Barbara F., CA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The Voice Recognition (VR) system usually doesn't understand my commands or misinterprets them with unpredictable results. This happens even when I use the exact wording specified in the manual or online help. Of course, while I'm driving, I can't check the manual to find the correct wording. As a result, I have given up on the VR system and take my eyes off the road to make the changes manually. This totally negates the safety purpose of the VR system, which is supposed to allow hands-free interaction with various functions. In fact, this makes the vehicle LESS safe, because I am very distracted by trying to figure out alternate ways to do something that the VR system might understand. I can't figure out what I might be doing wrong. I have a bland Midwestern accent and I think I speak distinctly. I used to love Subaru vehicles, but the new technology has turned them into uncooperative beasts that I don't enjoy using."

William K., AZ (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Voice commands recognition is very poor. Rarely understands commands on the first or second attempt. Many times we just give up on it."

Anonymous, OK (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water leaking on the inside of the rear window/hatch from the top center of the window just behind the 3rd brake light. Repair required replacement of the rear spoiler. Repair was covered under warranty and there have been no problems since. It has been about 3 weeks since the repair. It was annoying having something wrong with a new vehicle but overall I am satisfied with the repair and am enjoying the vehicle."

Anonymous, WI (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Seals and/or weather-stripping

"axle seal leakimg"

Anonymous, ID (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Squeaks or rattles

"Major squeak in front suspension, dealer can't fine it."

John H., NH (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The driver seat squeaked; they had to replace part of the seat frame earlier this year; it is squeaking again and they have to replace another part; Also this time around, the driver seat doesn't travel in its full range which they are also addressing. Thankfully, all of these parts are still under warranty. Also, the sunroof rattles a bit when its open but they haven't pinpointed the noise yet."

Anonymous, IL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Driver seat squeaks like crazy. Common problem on Outbacks from 2018. Subaru recently released a potential fix."

Anonymous, CO (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Drivers seat squeaks when going over small bumps or sharper turns"

Anonymous, IL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"My car developed a loud rattle when the car was cold and moving at slow speed. The dealer found a ground wire had come loose in the engine compartment. They removed the ground wire and reattached it to a different location. The rattle was fixed easily without charge."

Joanne C., CA (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"Front suspension,or steering clunk noise when driving slow."

Nick T., IA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"See previous comment."

Anonymous, DC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"1). Squeak in driver's seat: A known issue to Subaru and they repaired for free. 2). Rattle in dashboard: A known issue to Subaru and they repaired for free."

Anonymous, CA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The mounting bracket under the driver's seat has a design defect that causes it to squeak and screech. It starts out happening intermittently and over a few months proceeds to happen loudly every time the gas or brake is applied. It is VERY annoying and possibly unsafe. The seat bracket can be replaced under warranty but they have not resolved the defect and a newly installed bracket will begin to squeak within 4-6 of regular driving. Many people seem to have this issue and dealerships have difficultly sourcing seat brackets because they are in demand. There are other squeaks and rattles in the interior but they are less serious than that seat bracket issue, but overall fit and finish for this model is very poor. Between this issue, the electronics issue and the incident where it ran out of gas during rush hour due to a faulty fuel gauge, I will never buy a Subaru again."

Anonymous, NY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"HEAR PASSING CARS THRU WINDOW AND DOORS. HAVE A ONSTANT SQUEAK IN THE DASH BOARD"

Anonymous, WI (2018 Subaru Outback 3.6R Limited 2.5-L 4 Cyl)

"1). Squeak in driver's seat: A known issue to Subaru and they repaired the problem for free. 2). Rattle in dashboard: A known issue to Subaru and they repaired the problem for free."

Anonymous, CA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"obvious and annoying rattle, that dealer cannot find source. Dealer has kept car on four occasions and claims they can’t hear or identify. Car is driven 100 miles round trip to work daily and noise is most obvious at 65+ mph which is most of the drive. Last service I was told tires needed rotating which was ridiculous. I believe source is in exhaust system, perhaps heat shield on converter. Frustration is pushing me closer to trading car for a Toyota. I also have 5 yr old 4Runner that makes no noise with 62k miles and is totally reliable."

Craig T., NY (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Front drivers seat squeaks when turning right or left."

Anonymous, MD (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Several rattles in the dashboard"

Anonymous, CO (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Driver seat made noise when I moved in seat. Dealer replaced seat bottom under warranty to correct issue."

Anonymous, TX (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"A rattle in the dash board. Took it back to dealer 5 times. They said it is hard to find and what was causing it. They think it might be in the infotainment system."

Brian B., AB (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Driver's seat frame was cracked causing a clicking type noise. Problem was immediately identified by dealer and needed parts were replaced under warranty at no cost to me."

William F., MD (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Dashboard rattle intermittently during cool temperatures."

Mark O., TX (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Driver's seat squeaks and groans at less than 3000 miles. Online research indicates this is a common problem with this model -- and is not dependent on a driver's bodyweight. In the year 2018 -- 100+ years since the introduction of the automobile -- this should not be an issue, especially in a car that lists for $39K plus options."

Fredrick H., IL (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Numerous squeaks and rattles from headliner. In dealer shop for 15 days to correct factory defect in roof. Fix was only 50% successful."

Spencer S., NY (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
Wind noise

"Wind noise is a problem, Subaru should fix it."

John H., NH (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Vehicle always sounds like the windows are not completely closed. Quite a bit of road noise"

Amy A., NC (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"My Outback has more wind noise than our F-150 pickups. I brought it in and the technicians worked on it, but the wind noise was not reduced."

Patricia M., CA (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"Road noise is horrible. Audio is terrible (no lows or mids) just trashy highs. Haven't had any problem after 4 updates with the screen freezing up and going blank."

Anonymous, ME (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"better than previous years but still a little noisey"

Ronald M., FL (2018 Subaru Outback 2.5-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel gauge/sender

"Mileage system indicated 30miles remaining in tank. While trying to find a gas station nearby, the engine suddenly cut out and I lost power steering, on the highway. At the time, Subaru said I must have been driving on a steep incline or decline. I have since gotten a recall warning that the system incorrectly says there is fuel in the tank when there is not, have not had the recall corrected yet."

Anonymous, MA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The fuel gauge and miles to empty do not properly show remaining fuel. Twice within the first couple months I ran out of fuel with more than 50 miles remaining, according to the display. When I brought this to the attention of our sales person, he attributed it to it learning our driving style. Recently, though, we got a notice that there is a recall to repair the issue. It is validating, at least..."

John S., WI (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The gauge indicated there was more gas than there actually was"

Anonymous, NC (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"@weeks after buying the car, we ran out of gas. No forewarning. It just shut down. Then said Your getting low on fuel. Do you want us to look for a gas station for you? I was on the Pa turnpike about 1/2 mile from the exit with my wife and my 82 year old mother in law with me in the car. Mid December. I walked to the exit,I bought a gallon gas container and gas. Walked back to the car. poured the gas in turned the key to acc. and waited about 10 seconds. Fired right up. I had traded my 2015 Legacy in for the outback. My mother in law bought the I ran out of gas excuse!"

Anonymous, PA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Corrected by dealer fuel gauge not correct"

Stuart K., MI (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Day before appointment to correct issue via recall, gauge said ¼ tank and yet ran out of fuel! Fortunately, it was less than ½ mile to home."

Anonymous, FL (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The “miles to go” calculation was incorrect and would lead you to believe you had more miles to go when the tank was near empty than reality."

Tom H., IN (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Ran out of gas in heavy traffic just at the entrance to a traffic circle. The car reported that I had 55km if fuel left when I ran out of gas. I bought a small gas can and put 5 liters in the car. It started immediately, but still reported that there was enough gas for 55km left in the tank."

A D., ON (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Fuel Gage was grossly inaccurate. There was a recall which helped, but its still so inaccurate that we fill the tank when the Gage drops to 1/2 tank. Dealer could or would not fix it. Since its a lease, we'll be turning it in in another year or two. Running out of fuel is something I don't want to do!"

Edwin W., WA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The Fuel gauge was in accurate, and i ran out of gas. It was subject to a recall, and the dealership fixed the problem."

Anonymous, NY (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Fuel gauge and miles to empty are consistently inaccurate even after software update that was supposed to correct this. Low warning light does come on but its very likely that there is less fuel left than it indicates."

Kathleen L., WA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Gauge was inaccurate. It needed a software update"

Kevin B., NJ (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The fuel gauge indicated more fuel than was really there. The range indicator said 30 miles left when it ran out of gas. There was a recall afterword to address the issue and has since been fixed."

Julie B., OR (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The fuel gauge dose not display the correct amount of fuel in the tank. I have noticed that it is off by at least 3-4 gallons so I need to be careful to fill up soon enough. It is on a recall and should be fixed at the next oil change by the dealer"

Anonymous, NY (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Ran out of fuel when it said I had 50 miles left in tank"

G H., WA (2018 Subaru Outback 2.5i Premium 3.6-L 6 Cyl)

"I saw the recall on the CR site and Subaru Canada sent me a letter. Dealt with efficiently."

Jon K., ON (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The issue has now been fixed (allegedly) following a recall. But the vehicle ran out of gas with the gauge showing 1/8 of a tank of fuel remaining in the middle of a busy intersection during rush hour in Los Angeles. Although Subaru installed a software fix for this as part of a recall, I still do not allow the tank to go below 1/4 full because I do not trust Subaru to have actually fixed the problem."

Anonymous, NY (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"This was a recall item ... the gas gauges supposedly didn't tell you when you were running low. I never had a problem, but brought it back to be fixed anyway."

Ann G., NY (2018 Subaru Outback 2.5-L 4 Cyl)

"it was a recall and it was fixed"

Anonymous, NY (2018 Subaru Outback 2.5-L 4 Cyl)

"Distance to empty indicator was inaccurate and I ran out of fuel on the Interstate."

Jim W., AR (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Gauge was inaccurately reporting remaining miles to empty. Fixed with a recall software update"

Katarina S., NC (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)
Sensors (includes O2 or oxygen sensor)

"check engine light are on multiple times"

Sean H., CO (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"FUEL TANK SENSOR WAS NOT MEASURING FUEL LEFT CORRECTLY"

Anonymous, WI (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Clock

"hard to set and needed to go to dealer for assistance"

Char F., WA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Exterior lights (other than headlights)

"The tail light fell out. Was replaced under warranty."

Anonymous, VA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Gauges

"The gas gauge gets stuck at around 50% full and does not indicate the gas level dropping after that. This caused my wife to run out of gas. This is a recall item."

Anonymous, GA (2018 Subaru Outback 2.5-L 4 Cyl)

"The fuel gauge did not work properly. Showed incorrect remaining mileage. Clock does not show the correct time when the vehicle is first started, then fixes itself."

Randall F., WI (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"From the factory the reading on the fuel gauge showed more gas than what was actually in the tank. I ran out of gas. There was a recall nationwide and they repaired for free. Working fine since."

Anonymous, WV (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Headlights

"Don't feel the headlights illuminate the road adequately on the high-beam setting"

R C., MT (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The headlights are supposed to turn when the steering wheel is turned. The dealer replaced the headlight package including servo motors."

Brian P., NY (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"High beam assist is dangerous. If you have high beam assist on and you are driving slowly, say 20 mph, the high beams will not go on automatically. You have to turn your auto headlight to manual and then you can turn your high beams on."

Anonymous, IL (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"One of the headlights was sticking when it should have been automatically rotating when making a turn; that is, it was stuck in the straight ahead position rather than, for example, turning the right to illuminate objects on the right, when making a right-hand turn."

George P., FL (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Steering responsive headlights (SRH) did not work immediately at purchase. Flashing warning on dashboard that dealer said could not be turned off. It could be turned off but found out how myself. Part on order for 3 months and now pending installation to fix."

Anonymous, MA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Interior lights

"LIGHT BACK OF REAR SEAT WAS TURNED ON INADVERTENTLY CAUSING BATTERY TO BE DRAINED. IT IS THE ONLY LIGHT IN THE CAR THAT DOESN’T TURN OFF AUTOMATICALLY AFTER A PERIOD OF IME."

Ann S., TX (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The dashboard lights suddenly brighten after hitting a small bump in the road. It was supposedly fixed but it is not and I have to go to the dealer again. This may have happened because of the annoying rattle in the dash and when the dash was removed it triggered this problem. I don't know, but for a brand new car this is very frustrating!"

Anonymous, CA (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)
Keyless entry

"When locking the doors using the remote, if the hazard lights were on, the remote would then be unable to unlock the door. Would have to use the manual key in the remote to unlock a door, and that would set off the alarm. Was told for a year that this was not a real problem, essentially that I was imagining it, and then they suddenly had a software fix for it."

Anonymous, MA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The keyless entry problems was related to the battery. The key continually communicated with the car, even when we put the key inside. We now have to wrap the key fob in heavy duty foil & put in an RFID case in the farthest room in the house from the car or it drains the battery. They cannot get the problem resolved. Our next step will be a heavy duty battery which they have since put in the 2019 & newer."

Molly G., TX (2018 Subaru Outback 2.5i Limited 3.6-L 6 Cyl)

"the mechanical key lock to be used when electrical system fails did not work. The dealer was able to fix it."

Richard N., PA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
Remote engine starter

"didnt start remotely from phone"

Lewis O., QC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)
Tire pressure monitor

"The tire pressure monitor was indicating low pressure but when checked manually the pressure was within limits. Now one tire reads higher than the rest by 5 lbs"

Anonymous, NV (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
USB port

"USB port does not supply adequate power to charge the apple iPhone when using CarPlay. The dealer says this is an Apple problem. My Audi A7 and Z06 Corvette do not have this problem."

Anonymous, TX (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Warning lights

"Eye Site system was off, repair code P000A/P0011 replaced Rt bank cam VVT Solenoid. Fixed problem"

Anonymous, PA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"I've brought it in to have evaluated and the technicians said they modified the response. However, it sometimes takes control of the vehicle inappropriately when it misjudges a curve. It assumes I am incorrect, but I am not. My sister who has also driven my car says the same thing has happened to her. Most on small 2 lane roads, not always mountainous."

Patricia M., CA (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"The warning light would come on every time we drove the car. The car was in for service for a total of 45 days over 6 or 7 visits to the dealer. Many parts were replaced over this time and eventually the problem was solved."

David N., IL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The vehicle felt like it was hydroplaning when the lane-keeping assist activated."

Anonymous, MD (2018 Subaru Outback 2.5-L 4 Cyl)

"Depending on the weather and sunlight, the Eyesight camera can become inoperable without warning. Without being able to rely on Eyesight, all other safety features fail. I think it is an inherently poor design and someone's going to get hurt."

Naomi K., CA (2018 Subaru Outback 2.5-L 4 Cyl)

"Eyesight shuts down unexpectedly. The service department says, That happens sometimes because the camera(s) that sense conditions can be disengaged because of sunlight, rain, etc. It is not safe. I see advertisements stating: “Confidence in motion” I have no confidence while in motion because it randomly shuts down. “We — and your subaru — thank you.” “Subaru appreciates I don’t get that impression. TV ads showing worrying about kids driving. Eyes off the road alert saves the kid. If Eyesight cuts out, as mine does, the kid wouldn’t be saved. “An extra set of eyes every time you drive.” If only.... I think this is a dangerous condition and have told Subaru as much. Their response? Crickets. I don't think I'm the only one. Consumer Reports and NHSTA need to get involved."

Naomi K., CA (2018 Subaru Outback 2.5-L 4 Cyl)

"Several times vehicles have suddenly cut me off causing the automatic breaking system to engage too aggressively nearly causing loss of control and or almost being rear ended by a following vehicle."

Dan H., FL (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Eyesight does not work in fog and does not work in heavy rain. It does not work when you need it most. Under foggy or rainy conditions you get a warning message that eyesight is not working"

Anonymous, FL (2018 Subaru Outback 3.6R Touring 2.5-L 4 Cyl)

"Blind spot warning sometimes misses a car in the passenger-side blind spot, especially if that car enters the blind spot from the side or from the front (if we pass the car)."

A D., ON (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Recently Subaru made a software update that changed the behavior of the reverse auto braking. It was a bit too sensitive but without warning, now instead of applying the brakes, they disable the feature. I only find out when I put the car in drive and see the indicators on the dashboard that the rear sensing system is disabled. Only way to restore the function is to turn the car off and then back on. No notice was given about this change. And I know they changed it because from day one the backup system had trouble with my driveway and hit the brakes. After the last service and a software update, now the system just disables."

Anonymous, TX (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"One of the four back-up sensors popped out and fell into the bumper -- likely it was tapped by another car while parked. Bumper had to be removed to re-install the sensor -- dealer quoted $450 for the labor. Had a local body shop do it for $250. Terrible design -- two of the sensors (the more central ones) are extremely vulnerable, and are not at all protected against contact by another car; ;the other two are also vulnerable, but are located where they are less likely to be hit. I will be installing aftermarket rubber guards -- something that should have been done when this optional feature was installed. I expect recurrance -- I live where parking on the street is the only reasonable option and fear that I am in for hundreds of dollars or future repair costs."

Gregory N., NY (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The system was not operating correctly. Subaru needs to do a better job of updating their software as it is quirky."

Terry C., WA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The system was not operating as it should. Again Subaru needs to work on their software updates."

Terry C., WA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Eyesight is technical overkill. Customizing or changing a setting requires know which of 4 ways to enter the settings, some functions are redundant or useless because Eyesight only uses one type of input data omits all context (it can't capture context) Controls make driver's cabin side cluttered. All controls should be set through the Settings software on console."

Anonymous, NC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Airbag warning light came ON for each drive we took in the car. Airbag light would stay ON until the ignition was turned off."

David N., IL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"On numerous occasions lane keep assist tried to make me take an exit on the highway. I think it gets confused at thinks I'm veering outside the lane. I no longer use this safety feature."

Anonymous, TX (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The Starlink system failed leading to a front end crash."

Peter S., CA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"vehicle was out of alignment on the 1st day it was new: pulling to the right. Brought it back the first week after purchase. Dealer could not find the problem. They said drive the first 500 miles then bring back. 2nd dealer visit at 6K service: they still said there was no problem with alignment. I then took the vehicle to a local tire shop. They found the car out of alignment, pulling to the right. They fixed the problem, charged me $95. I appealed to Subaru customer service and they reimbursed me. The car has been driving straight with no alignment issues since being fixed at local/independent shop."

Anonymous, CA (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Car pulls to the right. Alignment has been checked but problem persists."

Anonymous, NC (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Shocks or struts

"Purchased the car new. First day heard a clunking noise in the front. Had the dealer address the issue. Turned out to be a bad strut on the right front. They replaced the parts at no cost under warranty, but had to leave the car overnight."

Mark N., NY (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

"right from strut was making a knocking noise. Dealer determined it was defective"

Anonymous, LA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)
Steering linkage (includes rack and pinion)

"They had to replace the steering rack, because of a clunking noise I was able to demonstrate to them. All of this was done under warranty."

Anonymous, IL (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Primarily a rattle that was caused by the power steering control system."

Anonymous, MA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Subaru replaced steering box under warrantly because of low-level rattling noise--difficult to diagnose, but part sent back to company by dealer. Not a safety issue."

Anonymous, DC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)
Steering wheel vibration

"There is a definite vibration in the steering wheel that can also be felt in the seat at times. It doesn't seem to be speed dependent. It is stable in frequency but varies in amplitude. It can be especially felt on recently paved stretches of highway. The better the road surface the stronger the feeling. While driving on roads that haven't been paved in a while their imperfections seem to drown out the vibration but it can still be felt if I focus on it. Those imperfections almost make me forget about it. But then I hit a new pavement and the vibration unpleasantly comes back. This is my first brand new car and I'm disappointed. Wasn't expecting that from a new vehicle. My previous old cars didn't do this. A visit to the dealer didn't resolve anything as I was told those cars are supposed to do that. The mechanic who drove it with me acknowledged the vibration but he still told me that. I don't buy it and think it's BS. The worst part of it is that the frequency of the vibration is such that it makes my hands feel like they're going numb. I'm afraid to take the car on a long trip. Not happy about this."

Wojciech L., CT (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)
Wheel balance

"Out of balance type vibration at highway speeds. Unresolved by dealer after several attempts. May be design or flaw in tires."

Thomas D., MA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"The gas pedal is far more sensitive than any other car we have owned. It does not accelerate smoothly."

Barbara D., CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
Driveline vibration

"I think it would be related to the steering wheel vibration I described earlier. Please feel free to contact me if more information is needed."

Wojciech L., CT (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)
Driveshaft or axle

"On sharp turns a clunk could be heard and felt coming from under the car."

Anonymous, NC (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Stability control (ESC)

"rapid movement to right or left and have correct . Same creates feeling as if a strong gust of wind and steering correction needed."

Char F., WA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"Chips/cracks very easily. I think if you look at it cross-eyed it chips. We have 4 other cars in the household and haven't had any windshield issues in many years. The Subaru is always chipping."

J A., WA (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"We've had 3 windshields severely crack and haven't had our first oil change (less than 5000 miles). The windshields develop a sever long crack(s) after the slightest impact. Although this may seem like bad luck or a driver issue, we have 3 vehicles in our household and never had this bad of an issue. In the past 14 years we've only had 2 windshields replaced in our vehicles. Our Outback is now on it's 4th windshield in less than 6 months. Note that factory glass was used for replacement windshields so it's not an aftermarket issue."

David K., AZ (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)
Seat belts

"Seat belt retractors are slow resulting in 3 of the 4 inner door panels having multiple dents from the belt being caught when the door closed. Dealer said it was my problem. The 2 front retractors were replaced."

Anonymous, TX (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Tailgate, hatch or trunk

"Hatch height memory randomly sets itself preventing hatch from lifting fully -stops approximately 1/4 of the way up when using the rear lift switch. Issue is fixed by turning memory switch on and off."

David K., AZ (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"They say something hit the compressor and punctured it. Not their fault. If compressor so sensitive why did they move it to the front of the car? Why isnt it more protected. The person at the dealership said they saw 3 like this. Car was just getting to 1 year old. cant figure out what punctured it"

Anonymous, IL (2018 Subaru Outback 2.5-L 4 Cyl)
Automatic climate control

"sensor"

Wesley C., NC (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Cannot operate driver and passenger climate individually."

Linda M., PA (2018 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Heater system

"The heat that focuses on legs is not detectable to me. Everyone else seems to feel it."

Anonymous, NJ (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"So, my car has had constant problems with oil. The oil light goes on too soon after oil changes. Dealer still isn't sure what the problem is, but it's been happening for at least 6 months. They've done two oil consumption tests, many oil changes, of course. Now wondering whether it is simply the oil sensor."

Deborah C., NY (2018 Subaru Outback)

"Dealer caused problem and fixed"

Paula H., (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"2018 Outback 3.6R bought in November ‘17. Found that oil was collecting on the undertray after less than 2k miles. Dealer originally found that “2 bolts on the front cover leaking pass the head of the bolts. Resealed bolts.”. Unfortunately, this did not resolve the problem. Second repair took a lot longer, about 2.5 weeks. Dealer comments: “Added Dye test but cannot pin point where oil is leaking either head gasket or upper oil pan. Remove engine, replaced both cylinder head gaskets and resealed upper oil pan.”"

Anonymous, NC (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Right after purchase I noticed it had spots all over the hood that looked like drip marks but could be felt in the clear coat. They could not be buffed out or painted over, Subaru replaced the hood. They said that was a common problem from the Indiana plant. The new hood is almost a perfect match but does not seem to have as much glitter in the black as the rest of the car."

Dan J., VA (2018 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Paint on rear bumper peeling at trim line."

Anonymous, KS (2018 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"the paint was rippled and needed to be repainted"

Norma J., TX (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Very disappointed with 2018 Subaru in under 2 years ownership we have had the vehicle in shop 18 times for non scheduled maintenance. Gasket oil leak, and computer HEAD android auto and navigation issues. Radio does what it wants. Never buy again especially from this dealer."

Raymond H., CO (2018 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Excessive oil consumption"

Anonymous, IL (2018 Subaru Outback 2.5i 2.5-L 4 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Sudden loss of large amount of coolant when hose that was not attached correctly at factory became loose at 5000 miles. Vehicle towed to Subaru dealer where hose was fixed and water pump replaced under warranty (water pump noted to be leaking after pressure test). We now carry a can of coolant with us and are VERY disappointed with this new car purchase. Our first and last Subaru."

William F., CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
Water pump

"When sudden major loss of coolant occurred vehicle towed to Subaru dealer where faulty factory hose connection fixed. Pressure tested and noted water pump leaking, so Subaru fixed that under warranty also. Note this happened at 5000 miles on a new Outback. Very disappointed."

William F., CA (2018 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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