In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"In dash unit was replaced under warranty at no charge"
Richard M., TX (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"Computer was bad. Nav froze up"
Anonymous, NY (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"Dealer replaced the radio under warranty and it has worked fine since."
Anonymous, CO (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"Sometimes it just freezes up. Eventually it resets itself. Not a great system, way behind the competition"
John H., CA (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"A choice for my problem was not listed, but at times it takes a long time to start. Other times it starts fine"
Anonymous, CO (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"The display freezes up in several modes: GPS navigation; Radio button screen; etc. The radio can not be turned off, even after the car has been turned off. Very Annoying!"
Greg C., GA (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"The Navigation, Radio combination just froze up and could not operate any controls until I restarted the car"
Anonymous, CA (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"The system would freeze up. I would have to stop the car, turn the engine off and restart the engine in order to reboot the system"
Michael S., IL (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"All media systems would freeze either when starting the car or during a drive"
Shawn Z., IL (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"Screen will intermittently not respond to inputs and then reboots"
Anonymous, FL (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"screen will lock up and only say "system starting" but not actually start--seems to fix itself in anywhere from a few moments to several hours. Powering off the system or entire vehicle does not seem to make any difference. Dealer cannot duplicate"
Arnold R., AZ (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"Very slow to respond to controls Freezes up at times- need to restart car to unfreeze"
Anonymous, NY (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"The RAM is too small, and because all of the features flow through this one system, all of the features are sluggish or freeze up when it is overwhelmed, which does not take much to do"
Anthony V., MA (2014 Volkswagen Passat SEL 3.6-L V6)"radio display freezes up and display is offset at times"
Anonymous, PA (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"We own the top of the line SEL model and for a car at this price point the computer system is absolutely unacceptable. it takes for ever to start up and is constantly freezing. the dealer states it is a known issue with all the units"
Steven R., PA (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"The in-dash unit failed preventing the use of the backup camera,GPS etc. Unit had to be reolaced."
Anonymous, NC (2014 Volkswagen Passat TDI 1.8-L 4 Cyl turbo)"the radio display froze and I could not access any music channels. had to restart the engine multiple times and the system finally rebooted itself and worked properly. This has happened multipole times since I owned the car."
Gary P., DE (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"the RNS510 intermittently reboots itself"
Anonymous, FL (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"Radio will randomly cut off, to include cd player"
Anonymous, (2014 Volkswagen Passat Sport 1.8-L 4 Cyl turbo)"Sometimes doesn't pair up and the whole system often takes a very, very long time to start working. Backup camera often does not come on until the car is finished backing up and is in drive"
Anonymous, NC (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"The radio doesn't work at times. Sometimes you can turn the car off and restart it and it will work, other times this doesn't help. Occasionally the blue tooth doesn't work"
Anonymous, ON (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"The GPS works but it give unrealistically long travel times (40 MPH average on 70 MPH rural highways). It also will not offer route alternatives that are 100+ miles shorter than other routes. I am frustrated because the dealer is in denial that it"
Rick B., CA (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"We had problems with it from the start. Had to pair the bluetooth every time we got in the car. The radio had terrible hearing quality. It finally just stopped"
Anonymous, FL (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"Not accurate at estimating time to desired destination"
Anonymous, ON (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"GPS was freezing up and took dealers 3 times to fix. After install of new unit it was not hooked up properly and had to return to fix. 2nd time they did not program for carnet emergency service, and last time had to call to reactivate paid services"
Anonymous, CA (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"The problem turned out to be a deficiency with my cellphone rather than the radio/electronics. When I traded up to a new phone, the problem went away."
Anonymous, CO (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"I have had to re-pair my phone numerous times. It seems to be holding longer and longer as the time goes by"
Anonymous, CO (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"Bluetooth was a part of the problem with the whole Navigation system"
Anonymous, FL (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"Some mornings the phone won't pair with the car and sometimes it will"
Anonymous, NC (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"Would freeze up when using voice commands to dial phone. VW dealership fixed with a software repair"
Anonymous, IA (2014 Volkswagen Passat SE 1.8-L 4 Cyl turbo)"The radio stopped working, sometimes it has to work, the GPS doesn't work, the screen freezes almost every time the car works. When this happens, even the backup camera does not work. The radio system of this vehicle is garbage."
Anonymous, FL (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"Noticed high pitched feedback in the infotainment system shortly after purchase. Always has feedback if infotainment system is on."
Anonymous, (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"Radio sometimes doesn't work. Also the backup camera takes too long to come up. By the time it does you don't need it anymore. One technician at the dealership admitted VW had a problem with their computer system. Others deny it"
Anonymous, ON (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"takes 1-14 seconds to start. what good is a backup camera? too slow startup. absolutely absurd. should be a class action about it. works well nearly always. occasionally freezes- no volume twice until I shut off car and come back later"
L R., FL (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"The radio either wouldn't work at all or it wouldn't turn off when I stopped the engine. It would eventually turn off after I opened the door"
Michael S., IL (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"Sound quality is terrible, even with the Fender system. All digital music sounds very electronic and not real"
Shawn Z., IL (2014 Volkswagen Passat TDI 2.0-L 4 Cyl diesel)"Touble at times syncing my itunes via bluetooth to listen via the radio...at times I have to shut my phones bluetooth off and then on to get it to work...also get a high pitched squealing sound when listening to itunes via bluetooth...have to turn ca"
Marie G., CT (2014 Volkswagen Passat Wolfsburg Edition)"turns off unexpectedly; volume gets very loud unexpectedly ; display is offset when turn on radio"
Anonymous, PA (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"The amplifier is located under the driver's seat. Over time, the winter salt in the footwell corrodes the amp to the point where it can't output sound. Total cost to replace in New York State: $1047.23 and it must be special ordered from Germany (after the Corona shutdown)."
Anonymous, NY (2014 Volkswagen Passat SEL 1.8-L 4 Cyl turbo)"the voice control for phones (android and apple) connected by bluetooth is worthless. Only 1 in about 20 times will it recogize the name of the person I want to call. Blue tooth does work well for incoming calls"
Anonymous, SD (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)"voice commands does not bring up the correct names"
Anonymous, CA (2014 Volkswagen Passat SEL)
"Regardless if the computer is initializing to have the radio/map/nav/bluetooth...operating, if reverse is selected the review camera should immediately show up. It can be delayed by 10 or more seconds. With the requirement to have the back head res"
Anonymous, CA (2014 Volkswagen Passat SEL 2.0-L 4 Cyl diesel)