Volkswagen Passat Change Vehicle

"Dealer replaced the radio under warranty and it has worked fine since."

"Sometimes it just freezes up. Eventually it resets itself. Not a great system, way behind the competition"

"A choice for my problem was not listed, but at times it takes a long time to start. Other times it starts fine"

"The display freezes up in several modes: GPS navigation; Radio button screen; etc. The radio can not be turned off, even after the car has been turned off. Very Annoying!"

"The Navigation, Radio combination just froze up and could not operate any controls until I restarted the car"

"The system would freeze up. I would have to stop the car, turn the engine off and restart the engine in order to reboot the system"

"All media systems would freeze either when starting the car or during a drive"

"Screen will intermittently not respond to inputs and then reboots"

"screen will lock up and only say "system starting" but not actually start--seems to fix itself in anywhere from a few moments to several hours. Powering off the system or entire vehicle does not seem to make any difference. Dealer cannot duplicate"

"Very slow to respond to controls Freezes up at times- need to restart car to unfreeze"

"The RAM is too small, and because all of the features flow through this one system, all of the features are sluggish or freeze up when it is overwhelmed, which does not take much to do"

"radio display freezes up and display is offset at times"

"We own the top of the line SEL model and for a car at this price point the computer system is absolutely unacceptable. it takes for ever to start up and is constantly freezing. the dealer states it is a known issue with all the units"

"The in-dash unit failed preventing the use of the backup camera,GPS etc. Unit had to be reolaced."

"the radio display froze and I could not access any music channels. had to restart the engine multiple times and the system finally rebooted itself and worked properly. This has happened multipole times since I owned the car."

"the RNS510 intermittently reboots itself"

"Radio will randomly cut off, to include cd player"

"Sometimes doesn't pair up and the whole system often takes a very, very long time to start working. Backup camera often does not come on until the car is finished backing up and is in drive"

"The radio doesn't work at times. Sometimes you can turn the car off and restart it and it will work, other times this doesn't help. Occasionally the blue tooth doesn't work"

"The GPS works but it give unrealistically long travel times (40 MPH average on 70 MPH rural highways). It also will not offer route alternatives that are 100+ miles shorter than other routes. I am frustrated because the dealer is in denial that it"

"We had problems with it from the start. Had to pair the bluetooth every time we got in the car. The radio had terrible hearing quality. It finally just stopped"

"Not accurate at estimating time to desired destination"

"GPS was freezing up and took dealers 3 times to fix. After install of new unit it was not hooked up properly and had to return to fix. 2nd time they did not program for carnet emergency service, and last time had to call to reactivate paid services"

"The problem turned out to be a deficiency with my cellphone rather than the radio/electronics. When I traded up to a new phone, the problem went away."

"I have had to re-pair my phone numerous times. It seems to be holding longer and longer as the time goes by"

"Bluetooth was a part of the problem with the whole Navigation system"

"Some mornings the phone won't pair with the car and sometimes it will"

"Would freeze up when using voice commands to dial phone. VW dealership fixed with a software repair"

"The radio stopped working, sometimes it has to work, the GPS doesn't work, the screen freezes almost every time the car works. When this happens, even the backup camera does not work. The radio system of this vehicle is garbage."

"Noticed high pitched feedback in the infotainment system shortly after purchase. Always has feedback if infotainment system is on."

"Radio sometimes doesn't work. Also the backup camera takes too long to come up. By the time it does you don't need it anymore. One technician at the dealership admitted VW had a problem with their computer system. Others deny it"

"takes 1-14 seconds to start. what good is a backup camera? too slow startup. absolutely absurd. should be a class action about it. works well nearly always. occasionally freezes- no volume twice until I shut off car and come back later"

"The radio either wouldn't work at all or it wouldn't turn off when I stopped the engine. It would eventually turn off after I opened the door"

"Sound quality is terrible, even with the Fender system. All digital music sounds very electronic and not real"

"Touble at times syncing my itunes via bluetooth to listen via the radio...at times I have to shut my phones bluetooth off and then on to get it to work...also get a high pitched squealing sound when listening to itunes via bluetooth...have to turn ca"

"turns off unexpectedly; volume gets very loud unexpectedly ; display is offset when turn on radio"

"The amplifier is located under the driver's seat. Over time, the winter salt in the footwell corrodes the amp to the point where it can't output sound. Total cost to replace in New York State: $1047.23 and it must be special ordered from Germany (after the Corona shutdown)."

"the voice control for phones (android and apple) connected by bluetooth is worthless. Only 1 in about 20 times will it recogize the name of the person I want to call. Blue tooth does work well for incoming calls"

"voice commands does not bring up the correct names"

"I had two AC compressors replaced in the last 12 months. The factory original was replaced due to a collision with a deer, the second and third both failed. In addition to failing, and the car being less than three years old, VW would not over the repair by warranty because I was over mileage. That is even after I got VW to admit that the distance driven has no affect on the durability of the compressor"

"Fought this issue for 7 months. Supposedly they spent $5,000.00 in time and materials completely disassembling the dash replacing controls, condensed, etc. only to determine the compressor was at fault"

"My air conditioning would not cool. At times it would be working fine and randomly it wouldn't work. The dealership exchanged the parts cost to me as it was still under warranty. I have not had any other issues since"

"Total failure of the Air conditioning, Heater, windshield defrost, radio, bluetooth. Due to the TDI emissions recall my warranty was not honored at less than 18K miles"

"Blower motor failed. No heat, no A/C, no defrost."

"The passenger side vents blew only cold air and did not heat the vehicle. This happened in both of our Passat vehicles"

"The passenger side blew only cold air - happened in both Passats we own"

"Air flow has always been poor. Even after supposed repair, it remained relatively modest"

"Condenser failed. Had to replace twice"

"After driving 1 or 2 hours the evaporator freezes and restricts air flow. When this happens there is no heat or AC. The intermitant nature of the problem makes it hard to get to the dealer to diagnose"

"Heater only works on drivers side. Passenger side vents blow cold air."

"Heater core became clogged and lost cabin heat. Replaced under extended warranty."

"Out of the blue, the car stopped producing heat on one side of the vents. It turned out that the heater core needed replacing, and that's the second time this car has required that. Apparently this is related to the emissions fix that's been done to the Diesel Passat cars, and thus the repair was covered under warantee."

"Heater core clogged"

"The heat either is hot, or cold, nothing in between"

"Heater coil had to be replaced"

"Heater coil? Replaced under 100,000 warranty"

"Bad heater core"

"This was a recall. My biggest issue is that I identified this problem to the dealer I was having the car serviced in and they did not identify the problem, though I pointed it out to them and they said it was not broken"

"Low heat"

"The heater stopped working and didn't heat during winter"

"Passenger side heater core replaced by dealer, at dealer cost"

"A/C system has had persistent problems for the last three years. The dealership replaced the condenser under warranty and now the system does not work again. If this car was not part of the VW buyback I would be VERY dissatisfied with the quality of this car. As it is, it was a good investment once I sell it back."

"Recall for diesel emissions"

"First and foremost, they lied to me. I have had an (emissions??) software change which affected performance and mileage, an O2 sensor replaced, the AdBlue heater replaced twice, another sensor replaced"

"Gas gauge in car was not reading accurately. Volkswagen trouble shot and determined it was bad and needed to be replaced under warranty"

"Bad fuel cause 3000 in repairs to fuel system"

"Bad fuel"

"Continued fuel pump failures. VW said we had to loose drive ability (low fuel pressure/speed) three times before they would replace it. Unless it was actually in fail mode at dealership, they would not accept our claim. Luckily it never happened on a long trip. Apparently the fuel pump issue was well known, but ignored by dealers until fourth failure at DEALERSHIP. This problem resulted in completely loosing power (15mph) exposing us to safety issues in traffic and took a period of 4 months to"

"Fuel pump failed, but I believe it may have been caused by a tank of bad gas"

"recall"

"a temperature sensor failed which made the heater inoperable and cause the fuel economy to go down. It happened suddenly and needed to be replaced. The replacement sensor was expensive and it took a week for the part to come in, but the cost was covered by my dealership warranty."

"On a long drive from Ottawa to Toronto, the "adblue low" indicator lit up, which it shouldn't have so recently after a servicing. We purchased DEF at Canadian Tire and topped it up. The indicator light didn't go off and turned red instead of yellow. Then as we started to drive home, the car started beeping every 50 kilometres, and gave the error message that the car can only drive X more kilometres and then would fail to restart. This happened while driving home, after dark, hours from a major city. Finally, it stated that the car would be unable to restart if we turned it off. We ended up making it home, called VW the next morning and were able to get the car in. The issue was an emissions sensor had failed and just needed to be replaced. We were seriously not happy about this sequence. We had been very scared that we were going to end up stuck beside the 401 highway after dark with a dead car, given the dire error messages the car was giving us regularly."

"NOX sensor issue made AdBlue warning light come on during a long road trip and didn't turn off despite topping off AdBlue liquid. Warning light turned off by itself (it reset itself) after several hundred miles of driving."

"After having several undiagnosed fault codes that were reported as DEF sensor errors, the DEF (Diesel Exhaust Fluid) tank apparently boiled over into my trunk. The dealer charge to replace this defective DEF tank and heater was $2800 and not covered under warranty at less than 18K miles"

"Warning light"

"Check engine light came one so I brought the vehicle to dealer to find out what the issue was. Turns out it was an AdBlue heater sensor that VW was unwilling to pay to replace. Was told by VW on a phone call that VW does not consider it to be a part of the emissions system for the vehicle. The dealer took care of the repair for me. I hope VW is doing something for the dealerships because of this TDI disaster. The dealership I dealt with from purchase through buyback of my Passat has been fan"

"I have an intermittent check engine light with a code for the Urea Tank Level Sensor sending an "out of range signal". Happens every 5 to 10K miles. I am not fixing it, I clear it and it works fine"