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This is my last column, as I'll be retiring after 13 years as Consumer Reports' president (and before that 22 years on the board). I feel proud that Consumer Reports has accomplished so much, for so many consumers, during my time here. I'll be sad to leave my passionate, mission-driven, extraordinarily talented colleagues. But I also feel enthused about new adventures.
Most of all, I feel very excited about Consumer Reports' future. We're mobilizing new digital tools and channels to engage with you and enable you to engage with other consumers.
I'm also excited that our advocacy arm, Consumers Union, has the potential to grow even stronger as the tenacious, we've-got-your-back consumer watchdog fighting against the legions of special-interest lobbyists and massive campaign contributions that threaten to undermine basic consumer rights and protections.
Challenges loom for Consumer Reports and those we serve as new products and services proliferate and the marketplace becomes more complex. What we stand for and believe in remains unchanged: unleashing the world-changing power of consumers.
Consumer Reports' expert Ratings and advice help you make informed choices as an individual consumer. And our work to mobilize consumers collectively produces protections and marketplace changes for all.
I know I leave Consumer Reports in trustworthy hands—that the board, the staff, and Consumer Reports' new president, Marta Tellado, will carry forward with passion, savvy, and exceptional service. Consumer Reports enjoys the crucial support of millions like you who engage with us in so many ways. And we're now serving the new generation of consumers as well.
It has been a privilege to serve Consumer Reports and all who depend on and support this amazing institution. Thank you.
This article also appeared in the Septmeber 2014 issue of Consumer Reports magazine. See archived From Our President articles.
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