Performance: Overall this laptop's performance was good, below that of many other models but still powerful enough for tasks such as email, word processing, web browsing, and streaming movies. Compared to other tested laptops, it was fast for common tasks such as web browsing and video conferencing. Applications start up quickly. It was fast when composing documents with images, calculating large data spreadsheets, and running other productivity tasks, and it was slow for manipulating images, editing videos, and calculating simulations. Graphical tasks run slower among other models with only integrated graphics.
Portability: This laptop is an excellent choice for traveling. Battery life lasted 19.75 hours in a light load of web browsing tests, and 17.5 hours in a heavier load of 4K video playback tests. Results were outstanding enough to last well beyond a typical day of mixed use, lasting longer than most other similar laptops. At 2.3 lbs, weight was typical for a laptop of this size category.
Ergonomics: The keyboard has large keys and was comfortably sized. Its high contrast letters were easy to read, and the backlighting can be useful in dark rooms. The power button was well labeled and conveniently located. Friction on the touchscreen may prevent fast swiping, and fingerprints may take some effort to clean off. We liked the sturdy build of the chassis.
Display: The display quality was very good overall. Colors were near-accurate, and mostly realistic and natural looking. The laptop's display was brighter than most and it's anti-reflective, a plus for viewing in a brightly lit room or outdoors. It has HDR settings that can show fine detail and is helpful for use in dark rooms. The display has a wide viewing angle, especially important if more than one person needs to see the screen at a time, say, for a video or presentation. Its display has better contrast than on most other tested laptops.
Useful features and attributes on this model include: Laptop has a touchscreen. This laptop supports DisplayPort over USB-C for connecting to an HDTV or monitor.
Downsides: There is no memory-card reader, so you'll need to buy an external reader or connect your digital camera directly to this laptop to transfer photos. It lacks any full-sized USB-A ports, so you will need an adapter if you have accessories that require this USB type. At about 6 ft length, the power cable is shorter than most others, so you'd need to be mindful of power outlet locations. Based on results of a CR member survey, Dell laptops of a similar price to this model stood out as being meaningfully worse than typical for experiencing certain problem areas such as poor wifi or internet connectivity.
