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    Original Peloton Bikes Are Recalled Due to a Fall Hazard

    Peloton has received reports that the seat posts on PL-01 bikes may break while in use, posing an injury risk to the rider

    Peloton Original Bike Photo: Peloton

    On May 11, Peloton issued a recall for more than 2 million original Peloton Bikes sold in the U.S., according to the Consumer Product Safety Commission. The seat posts may break or detach during use and lead to a fall or an injury.

    Peloton has received 35 reports from users who experienced this. There have been 13 injuries due to falling from the bike, including a fractured wrist and cuts and bruises. 

    The bikes are the PL-01 models, also known as the original Peloton Bike. This model is included in CR’s exercise bike ratings. Our engineers didn’t experience this problem while evaluating the bike in our labs, says John Galeotafiore, Consumer Reports’ team lead for home improvement testing. 

    more on exercise bikes

    The model can be identified by finding the PL-01 number on the label posted on the inside front fork (near the flywheel); by the red “P” logo followed by the white-colored Peloton brand name on the bike’s frame; and by its display screen, which doesn’t swivel.

    The bikes were sold at Peloton and Dick’s Sporting Goods stores throughout the U.S., as well as online at Onepeloton.com, Amazon, and Dickssportinggoods, from January 2018 through May 2023 for about $1,400.

    If you own a PL-01, you should immediately stop using it and contact Peloton. The company is offering a free seat-post replacement that can be self-installed. 

    “This is a massive recall, and people have gotten hurt. It’s critical for anyone with an affected Peloton bike to immediately sign up for a free replacement seat post,” says William Wallace, CR’s associate director of safety policy. “We urge Peloton to make this process work smoothly for people, and to invest heavily in outreach so that as many people participate in the recall as possible.”

    When reached for comment, a Peloton spokesperson pointed to the company’s statement, which says that Peloton "worked cooperatively with [the CPSC] to identify today’s approved remedy."

    Details of the Peloton Bike Recall

    The recall: About 2,160,000 PL-01 Peloton bikes sold in the U.S. The bike is also known as the original Peloton Bike.

    The problem: The seat post can break and detach from the bike during use, causing riders to fall.

    The fix: Stop using the recalled bike and contact Peloton to receive a free replacement seat post that you can install yourself. 

    How to contact the manufacturer: To receive a seat-post replacement, fill out the form on the Peloton website. You can call Peloton customer service at 866-679-9129 between 6 a.m. and 12 a.m. ET, Monday through Sunday. You can also go to the Peloton support page

    Report a hazardous product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov.

    Editor’s Note: This story was updated to include a comment from Peloton. 


    Catherine Roberts

    Catherine Roberts is a health and science journalist at Consumer Reports. She has been at CR since 2016, covering infectious diseases, bugs and bug sprays, consumer medical devices like hearing aids and blood pressure monitors, health privacy, and more. As a civilian, her passions include bike rides, horror films and fiction, and research rabbit holes. Follow her on X: @catharob.