Best Mattress Retailers
Consumer Reports asked nearly 10,000 members about their mattress shopping experiences. These companies earned the highest ratings in our survey.
If you’re shopping for a mattress, chances are you’re researching the pros and cons of a range of brands and models. But the truth is, where you shop for your mattress can also have an impact on your search for good sleep. After all, your choice of retailer determines the range of options, how knowledgeable the salespeople are, and how easy it is to return or exchange the mattress if you don’t like it.
That’s why the insights from Consumer Reports’ Mattress Retailers Survey can be so helpful. Our latest surveys of almost 10,000 CR members who bought a new mattress between 2024 and the first quarter of 2025 have feedback about their recent mattress-buying experiences, both online and in stores.
- In-Store Mattress Shopping Is Up
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In-Store Mattress Buying Is Up
Several of the retailers surveyed have a healthy mix of in-store and online purchases. But based on our survey responses, online mattress buying has declined steadily since peaking in 2021, when 45 percent of mattresses were purchased that way. In Consumer Reports’ 2025 survey, just 35 percent of mattress purchases were made online, the lowest share since 2018. The shift suggests that more shoppers are returning to stores, often to try mattresses in person before buying.
BEST TIME TO BUY:
