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    General Motors Recalls Almost 1 Million SUVs Due to Airbag Concerns

    The automaker will replace the driver’s-side front airbags in 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia

    2016 Chevrolet Traverse
    2016 Chevrolet Traverse LTZ
    Photo: Chevrolet

    General Motors is recalling almost a million 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia SUVs due to concerns of a manufacturing defect in the driver’s-side airbag. The problem could cause an inflator rupture when the airbag is deployed, risking sharp metal fragments striking the driver or other occupants.

    In March 2023, GM was notified that a 2017 Chevrolet Traverse crashed and allegedly experienced a ruptured driver’s airbag inflator. An investigation in April by GM and the National Highway Traffic Safety Administration (NHTSA) confirmed the rupture.

    more on recalls

    This recall is in addition to previous recalls (NHTSA numbers 21V782 or GM 22V246) involving airbags from supplier ARC Automotive Inc. (ARC).

    The action involving 994,763 SUVs may be followed by a wave of airbag recalls, across several automakers. NHTSA has been investigating ARC since 2016, and it just submitted a letter to that automotive supplier stating that it has “tentatively concluded that a defect related to motor vehicle safety exists in the frontal driver and passenger airbag inflators.”

    The safety agency noted that “through January 2018, 67 million of the subject driver and passenger frontal airbag inflators have been supplied to approximately six Tier 1 airbag system manufacturers.” Further, NHTSA is demanding that ARC initiate a wide-scale recall. 

    ARC responded, committing to work with NHTSA, but stating, “. . . there is no basis for concluding that a systemic or prevalent defect exists in this substantial inflator population that would warrant a safety recall of all vehicles equipped with these parts.”

    As NHTSA and the company work through the investigation and response, car owners who receive a recall notice should take it seriously. Any recall means a safety risk has been identified and a free remedy will be available. 

    General Motors expects to mail recall notification letters on June 26, 2023.

    The Details

    Vehicles recalled: 2014-2017 Buick Enclave, 2014-2017 Chevrolet Traverse, and 2014-2017 GMC Acadia.

    The problem: A driver’s-side front airbag inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
    The fix: Dealers will replace the driver’s airbag module, free of charge.
    How to contact the manufacturer: Owners may contact Buick customer service at 800-521-7300, Chevrolet customer service at 800-222-1020, or GMC customer service at 800-462-8782.
    NHTSA campaign number: 23V334000. GM’s number for this recall is N232404980. 
    Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

    If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.

    Stay informed about recalls that might affect your vehicle using our Car Recall Tracker. Create a free account now to become a CR member.


    Jeff S. Bartlett

    Jeff S. Bartlett is the managing editor for the autos team at Consumer Reports. He has been with CR since 2005. Previously, Jeff served as the online editorial director of Motor Trend for 11 years. Throughout his career, Jeff has driven thousands of cars, many on racetracks around the globe. Follow him on X: @JeffSBartlett