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Hyundai Recalls Palisade and Issues Stop-Sale After Child’s Death

The recall involves powered-folding seats that may not stop if a person or object is caught in them

2026 Hyundai Palisade Calligraphy, front static
2026 Hyundai Palisade SUV
Photo: Hyundai

Hyundai has issued a stop-sale recall for certain 2026 Palisade and Palisade Hybrid SUVs after a tragic incident in which a child was killed during the movement of a powered second-row seat. Consumer Reports found three complaints in the National Highway Traffic Safety Administration’s (NHTSA) database related to similar seat-folding defects, including two that resulted in injuries.

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Both the Calligraphy and Limited trims are involved in this recall. Until a free software update is done, a stop-sale order applies to any unsold vehicle on a dealer’s lot. It’s a violation of federal law for a dealership to sell any new vehicle with an unrepaired recall.

Those who currently drive a Palisade will receive an interim software update by the end of March, according to Hyundai. This free update can be downloaded and installed through an over-the-air process without going to a dealership as long as the owners have an active Bluelink subscription, which is usually set up during the purchase process. Those who don’t will need to go to a dealership to have the software updated. The automaker says that a permanent repair will be available in the future, and that the interim fix will “enhance the system’s response to contact with occupants or objects, introduce additional operating safeguards, and enhance overall system safety.” 

Hyundai also says that dealerships will provide rental vehicles as substitute transportation for drivers of affected vehicles upon request.

In the meantime, Hyundai says that owners should make sure no person or object is in the seat or seat-folding area before operating the power seat, and they should be careful not to press any buttons that activate the one-touch tilt-and-slide feature that allows passengers to access the third row.

2026 Hyundai Calligraphy owners manual showing seat controls
The Hyundai Palisade's owner's manual shows various ways to adjust the second- and third-row seats.

Photo: Hyundai Photo: Hyundai

On Calligraphy and Limited trims of the Palisade, there are multiple ways of controlling the powered second- and third-row seats, including controls in the vehicle’s cargo area, on the second-row seats themselves, and on the main vehicle touchscreen.

A Consumer Reports review of complaints to NHTSA found that there have been at least three other situations since November 2025 where powered seats have moved unexpectedly and put occupants in danger. Two of those included reports of injuries.

“A passenger got into the passenger-side middle-row seat, and the seat fold-up button was accidentally bumped while the person was trying to get situated and buckled,” a person wrote after a December 2025 incident. “The seat began moving and folding forward, pinning the passenger between the seat they were in and the back of the front seat. This incident hurt the passenger, who had the force of the seat against her, and it frightened her very badly. If the door had been locked, the passenger would not have been able to be helped out and could have sustained worse injuries.”

Another complaint, from December 2025, said an occupant had been injured after getting caught between a folding second-row seat and the doorframe while exiting a vehicle, and a dealership representative responded that there’s no sensor that stops the seats from folding or sliding. “This is a safety concern for any passengers on the 2nd and 3rd rows, especially children,” the complaint said. A third complaint from November 2025 involved an incident with an unsold car still at a dealership, but it didn’t result in injuries.

Owners of vehicles in this recall may have already been notified through a pop-up alert on the vehicle’s touchscreen. Consumer Reports currently owns two Palisade SUVs as part of our test program (a Calligraphy and a Hybrid Calligraphy), but only the nonhybrid had received a recall alert via the dashboard as of this morning.

A spokesperson for Hyundai responded to Consumer Reports’ questions about this recall by referring us to a prior written statement.

2026 Hyundai Palisade Calligraphy warning display on screen
Consumer Reports' 2026 Hyundai Palisade got a pop-up warning on the infotainment screen.

Photo: Julian Barrera/Consumer Reports Photo: Julian Barrera/Consumer Reports

Hyundai Palisade Seat Recall Details

Vehicles recalled: Certain 2026 Hyundai Palisade SUVs in the Calligraphy and Limited trims.

The problem: According to documents provided by Hyundai to NHTSA, the second- and third-row power seat assemblies “do not contain sufficient anti-pinch protection for occupants during activation of certain seat adjustment features,” including the power-folding stow function and the second-row’s one-touch tilt-and-slide feature, which Hyundai calls “Walk In.”

The fix: While a permanent repair is being developed, Hyundai will send an interim software update to Bluelink subscribers. Those without an active subscription will have to go to a dealership for a fix. Palisade owners can request a rental vehicle from their Hyundai dealership to use until the fix is available.

How to contact the manufacturer: Owners may call Hyundai at 800-633-5151.

NHTSA campaign number: NHTSA has not yet assigned a campaign number to this recall.

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Keith Barry

Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on BlueSky @itskeithbarry.bsky.social.