Ford Explorer Change Vehicle

"The driver seat, seat heater did not heat. The wiring harness melted and we had to wait 4 weeks for a replacement harness to arrive."

"The bottom leather seat cover showed significant signs of wear. Ford replaced under warranty. The replacement seat cover is showing similar signs of wear after 20k miles. The leather seat covering is very poor quality. The seat cover is really a thin leather veneer on a cloth backer. I think if the cloth backer were removed the leather would prove to be so thin you could read a newspaper through it."

"passenger seat heat/cool just stopped working after 3rd year"

"It took five visits to get a massage seat working again. But now the cooling in the seat no longer works"

"First dealer I took it in 11 times. 6 to diagnose problem and 5btimes to have the repair done. Had this done from thanksgiving 2017 until April 16, 2018. The seats didn’t work when returned April 16. Tried another dealer. Asked to keep car overnight- part did not come in. Had car 4 days until part came in. At least the seats work now."

"Repeated short causing failure of front passenger seat heating/cooling TED. It took 9 visits and 7 repairs to finally solve it - a second set of wiring harnesses between driver and passenger seat. Got Detroit Engineers involved after 4th repair - ready to claim lemon law but got it fixed with 33k miles on the car (still under warranty)"

"The drivers heated/cooled seat has worked only a couple of times. Initially and after visit to dealer. It hasn't worked the majority of its life so far but I do not like being inconvenienced dropping it off for the same issue multiple times."

"The seat heater failed. Repair is estimated at over $800."

"side door keypad entry leaked required vehicle to be towed for replacement of keypad"

"Keyless does not always work"

"The seal let go and water got inside the controller and needed to be replaced"

"A transmission sensor needed to be changed to allow the remote starter system to work properly again"

"Multiple system failures warning lights. . Required a wire harness for the steering column. Took 32 days to get the part"

"I have traction warnings come up on screen. Parking aid failure. I turn off car. Works fine then 5 to 7 weeks later same warnings reappear. Turn off car and it works fine. Has done this 3 times now."

"occasionally the washer motor will not work but it corrects itself the next time the vehicle is turned on"

"The windshield washer motor stopped working completely and had to be replaced."

"Front struts failed resulting in lack of strut performance and popping noise from front end area"

"Covered by warranty"

"Front end grinding noise. $2500 to fix. Another person spent $800 on similar problems"

"Electric power steering very costly to repair"

"Funny feel (electric steering, not mechanical). Sometimes sticks when turning left. ANOTHER TSB ON THIS, PREMATURE RACK AND PINION SYSTEM FAILURE. SAFETY ISSUE. READ ABOUT IT VIA NTHSB"

"Entire steering box had to be replaced. I know other people had the same problem....40k miles."

"Brought in for recal, tie rods at 34000 miles. Bad rattles after repair"

"Creaking and groaning"

"Parts had to be replaced. Was told by mechanic that this was a common problem with this vehicle. Remove and replace both front stabilizer links and nuts"

"After starting the vehicle, the steering was inoperable and a message displayed on the instrument panel that there was a steering fault, my wife called and and I advised her to stop the vehicle and re start it, this did clear the fault but left me feeling uneasy, what if this occurred while driving, We booked it for service and the issue was resolved on warranty"

"vibration and problem with steering ended up being failure of the transmitting device and could have resulted in a steering failure"

"Loose tie rod plus rear "camera" bushing"

"I bought top of the line Michelins with a 60000 mile warranty and they are already down much more than they should be."

"One wheel out of balance since obtaining the car."

"Gradual increase in noise that was rhythmical and changed with car speed and not transmission or engine speed."

"Left front wheel bearing failure at 34000 miles. Should not fail with that few miles."

"Right rear axle bearing makes a loud noise"

"Axel seal leak, covered under warranty, fixed in 2 hrs."

"Seat does not move from getting out setting to preset driving position"

"Battery died after 24 mos; Power steering goes out in high heat weather conditions and gps needed replacement"

"Electronic throttlebody failed"

"Multiple times the engine has failed to start and smells flooded. Dealer has no answer. Had engine lose power and stop on freeway due to known problem with new fords that they refused to issue a recall on"

"The electronic throttle control failed and was replaced under warranty"

"There is an electrical component that Ford knows about in the drivetrain that fails and causes the vehicle not to be able to go into gear"

"The car despite being an all wheel drive SUV does not drive well in even a little bit of snow. I almost killed myself multiple times in the one snow storm we had this year. The car could not even make it up my slightly inclined driveway. My BMWs had no problems with this. I have had over 10 all wheel drive cars over the years. This is by far the worst. Just going up my driveway elicited no less than 3 warning signals that had to be reset at the dealer. When I brought the car in the mechan"

"CPO when I got it. When put in reverse, antilock brakes would kick in. 4wd transfer case had a shredded gear, a known issue mostly on older versions. Warranty and superior service from dealership got me going again"

"Our ford dealer observed fluid leaking from the transfer case(PTU unit) vent line during a regular service, they cleaned up the fluid and noted it to be checked again on our next service, they found the same issue on the next service and replaced the complete unit on warranty, we never experienced any issues driving the vehicle, we commend our dealer and ford for finding and repairing the vehicle without us even knowing there was an issue, but we are also concerned that this vehicle only has 50000 km and shouldn’t be needing such an extensive repair."

"Transfer case, AKA power transfer Unit (PTU) failed completely, which in turn damaged the clutch and required a transmission rebuild. All were covered under the 60k mile power/drivetrain warranty. The system failed at 44k miles."

"New brakes tht were supposed to be top of the line were wearing out before 1000 miles."

"Required replacement of rotors which seem to be premature"

"Brakes poor after 2nd year .. replaced with better quality"

"Rear brakes prematurely wore out without warning, which resulted in the need to replace the rotors."

"due to frozen caliper"

"Repair tire suspension due"

"The brake failure was caused by a battery that exploded. The battery was changed at Auto Zone and then I took the car into the dealership for inspection, Gwinnett Place Ford. I was told everything was fine. I then returned the next day because I could smell something burning. I was told everything was fine. Within the week my vehicle was extremely difficult to stop, the brakes went out suddenly. I had to call a tow truck to take it into another Ford Dealership where they identified and fixed the problem. It took 4 days."

"At less than 30,000 miles I shouldn't have to replace the rotors and brakes no matter how I drive."

"Needed replacing - salt air prematurely caused the problem,"

"No warning on brake pads needing replacement, which resulted in the need to replace the rotors."

"Vehicle is one of many reported with smell entering the cabin after hard acceleration. Ford is aware and issued letter stating problem was not dangerous. Not sure how much I believe that."

"RECALL ON THIS ITEM REPAIRED FOR FREE"

"Could smell exhaust fumes in the cab, this was apparently a recall issue with this model."

"Ford had a recall do to exhaust leak."

"when running the vehicle you can smell the exhaust in the cabin"

"Exhaust fumes in cabin when accelerating up an incline."

"Makes rattling noise when transmission shifts. Dealer - no problem found. Safety system displayed needs technician - No problem found seems to be a common problem."

"Wire harness 2nd row chafed, had to be replaced on both sides"

"Front sensors have failed on three separate occasions, all due to a known issue with the front parking sensors and it kept reoccurring"

"Related to the previous problem. Dealer claims that there is nothing wrong with the car."

"shifts like a bag 'o marshmellows. computer control is poorly responsive"

"Transmission drive converter failed. Repaired by dealer under extended warranty."

"The transmission would not change gears properly. The transmission would not shift at the right time when accelerating. It happened intermittently, so it was difficult to have the dealer correctly identify the problem."

"a few times the car would not start at all. wrench indicated on the display. dealership said there was a short in the transmission and it will have to be replaced. happened twice but it seems OK after 15 to 30 minutes. have yet to put up with the inconvenience as long as it works after 30 i=min. also the electronics go haywire on rare occasions"

"Had WARNING Lights on Advance Trac and Terrain Management system intermittently and finally constant. The faliure did not affect performance or drivability but automatic 4 wheel drive capability was not functioning. Dealer ultimately replaced electronic module that was part of Terrain Management system."

"Had bad seal on the transmission when purchased and had to be replaced under warranty. Saw fluid on garage floor."

"leak at trans case"

"Reverse went out and throttle body had to be replaced"

"automatic climate control not as cold since repair"

"Evaporator replaced due to bad sensor on evap"

"there was a faulty wire connection under the seat. The repair charge was to pull the entire seat out to change a connector"

"Rear air conditioner had leak in line"

"High pressure line failure. it took over two weeks for Ford to fix this. Ordered the wrong part, needed additional time to install the part. This should not have failed at 42000 mile. Covered by extended warranty."

"lower hose leaked then 4 months later up hose leaked"

"A coolant line that goes from the engine compartment to the rear of the vehicle failed and had to be replaced for a cost of $2,000"

"This survey is thinking I own 2 of these fords. I only own 1. So the second set of questions is redundant."

"This was a computer issue with the engine that Ford knew about but didn't contact owners about. They said if the vehicle had a problem, they knew about the issue and fixed it under warranty. But if the issue didn't occur, all was good."

"Engine service light came on and the dealership had to replace the computer."

"Early July 2019 (37297mi)noticed engine miss on cold startup. Few days later noticed it again, this time it set "check engine" light. I put my scanner on to check code.(P0303)="cylinder 3 miss fire". I Took to dealer,they changed spark plug and Ignition Coil on cylinder #3. Engine ran good for a couple of days. Then engine started to miss fire on startup and engine would "flutter" upon acceleration, soon there after "check engine light came on again. I scanned for engine code and got same as before "cylinder 3 miss fire". Took back to dealer August 5,2019. 3 days later they told me the problem was serious and was asking for Ford Motor assistance, possible head gasket or engine block problem. Fortunately the dealer provided a loaner car or I would have been in real trouble. Long story short August 13, 2019 we got our car back with a new engine 72 days since first problem. Never could find out exactly what had happened to the engine. Over the years I have been a good Ford supporter having owned about 100 or so Ford cars, pickups, heavy trucks, personally and in business. I had never experienced anything like this."

"Oil leak found during routine oil change. Ford fixed issue under warranty"

"Failure of the oil pan and timing chain cover gaskets."

"Oil Leak from the rear Seal"

"Repaired under warranty, but highly unusual as only had 12000 miles when failed. Casing leaked transmission fluid. Was not given a specific cause and was not able to see the problem transmission as it was returned to Ford for evaluation almost immediately"

"Transmission would not engage at all in reverse and only 1st gear forward. Two occurrences in the first 3000 miles"

"Transmission snap ring failed causing the entire transmission to fail"

"Large delay in downshifting. Took it to the dealer and they found a problem with the transmission. Repaired under warranty"

"Explorer Transmission had issues 1st 9 months, Ford and dealer replaced it a wait time if 2 weeks"

"Power fold mirror mechanisms grinding on both mirrors"

"Outside mirrors occasionally do not set themselves for each driver and flutter back and forth."

"Rear hatch was misaligned and created a water leak."

"No problem. I assumed when you said hatch you were including the hood."

"Bad throddle body"

"Throttle body needed replacement"

"Have keyless start. I was 4 hours from home on a Saturday night. Vehicle wouldn't start and I got codes saying problem with 4x4 differential, sensors telling me I was close to something but there was nothing there, Etc. Then it would start. When I went to turn it off. I could not close windows, could not lock vehicle, could not turn headlights off. The problem was a faulty ignition switch. The vehicle had less than 5000 km on it. I did not feel safe in this vehicle for quite a while after it"

"spark plug coil wire failed"

"Generated check engine light warning. Repair under precertified warranty."