The Explorer is a midsized SUV that shares its underpinnings with the larger Ford Flex, a car-based vehicle we have praised for its ride, comfort, quietness, and space. The Explorer has its good points, including a roomy, practical interior, a third-row seat that's actually usable, and generous cargo capacity. It also has a steady and compliant ride and respectable fuel economy.
Alerts
There are 9 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags available 1999-2001, standard from 2006. Head protection air bags available from 2002, standard from 2008. ESC available from 2003, standard from 2005.
Road Test

The Explorer is a midsized SUV that shares its underpinnings with the larger Ford Flex, a car-based vehicle we have praised for its ride, comfort, quietness, and space. The Explorer has its good points, including a roomy, practical interior, a third-row seat that's actually usable, and generous cargo capacity. It also has a steady and compliant ride and respectable fuel economy.

Ultimately the Explorer falls short of the best in this competitive class. The engine is a little noisy, handling is secure but lacks agility, and the driving position is flawed. The optional MyFordTouch control interface is overly complicated and distracting.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 2.3-liter 4 turbo (280 hp)
  • 3.5-liter V6 turbo (365 hp)
  • 3.5-liter V6 (290 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Ford Explorer owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"When the vehicle is put in reverse and the back to drive, the display screen go into phone mode and freezes about 80% of the time. When the Home icon is pressed nothing happens. It does seem to get out of this freeze only when you touch one of the 4 corners, leading to distracted driving because you need to look at the screen. The professionals at the dealer say they can't reproduce the problem.Frustrating."

Anonymous, NT (2016 Ford Explorer Limited 3.5-L V6)

"Software problem with SYNCH. Took several attempts to resolve, but now fixed under warranty."

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6)
Display screen goes blank

"My display screen went blank and I couldn't access anything! I had to take it into the dealership for an update so I was without my car for 2 days"

Marilyn B., UT (2016 Ford Explorer Platinum)

"When screen goes blank, I lose my rear view camera, radio, CD player, and all SYNC"

Anonymous, IN (2016 Ford Explorer Base 3.5-L V6)

"Screen goes black, radio doesn't play, back up camera does not display. Usually last about an hour, or starting and stopping the engine a couple of times"

Anonymous, VA (2016 Ford Explorer Base 2.3-L 4 Cyl turbo)

"Radio and rear camera display will not turn on from time to time when i start the car. The screen just stays blank. Next day it works. I took to dealer to get fixed, but the problem didn't present itself. Dealer said they didn't make any repairs because couldn't replicate the problem. This problem only happens about 1 every 3 to 4 months. Nuisance, and feel vulnerable when backing up since I'm used to having camera to help me backup."

Anonymous, VA (2016 Ford Explorer XLT 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"The Sirius radio interface would not work when vehicle was purchased. Complete radio system had to be replaced. Dealer was very good about getting it done in a timely manner and system has function good ever since"

Anonymous, GA (2016 Ford Explorer Platinum 3.5-L V6)
In-dash navigation system (GPS)

"Message keeps coming up that a new card is required, have contacted FORD dealer, will be checked out next week, vehicle is still under warranty"

- J., CT (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Navigation system becomes inoperable in less then two minutes of operation with the error message "need new sd card". Will never purchase a Ford Motor Company vehicle with this system. Ford electronics have very serious problems which never get corrected with newer system or updates"

Anonymous, NY (2016 Ford Explorer Limited 3.5-L V6)

"When entering a destination address the keyboard goes dark on the alphabet letters I need to complete the address"

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6 turbo)

"The command voice does not work well. It rarely understands us or comes up with something so different than what we said"

Teri W., CA (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"SYNC system freezes navigation and sends message that new card is needed. This system has no navigation card and will require a service visit to dealership."

Anonymous, NY (2016 Ford Explorer)

"Sporadically since delivery the system reports the map data card is invalid. It continued through multiple software upgrades by the dealer. I've also have phonebook synchronization problems. I use my phone for navigation."

Robert U., CT (2016 Ford Explorer Limited 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Same issue as with Sirius radio interface. Once system was replaced no problems"

Anonymous, GA (2016 Ford Explorer Platinum 3.5-L V6)

"Randomly shut off bluetooth and not pair back"

Barry L., NC (2016 Ford Explorer Limited 3.5-L V6)
Radio

"on and off button had to be replaced"

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6 turbo)

"I bought the vehicle as is. The vehicle was supposed to have Sirius/XM radio, which it did, but it didn't work and required the replacement of the audio control unit at a cost of almost $800.00."

Michael Y., OK (2016 Ford Explorer Limited 3.5-L V6)
Routine software updates

"I've had continuous problems with Sync since taking delivery on the car. The most recent dealer interaction was in March 2019. The dealer reportedly updated the software to address map issues and now my phonebook either incompletely downloads or fails to download. Prior to this software update, the map had chronic sporadic issue, but my phonebook downloaded and I could initiate a call by voice command.Now I cannot."

Robert U., CT (2016 Ford Explorer Limited 3.5-L V6)
Software update fixes

"Took it in to correct steering wheel controls. Came out with a new set of software problems that will require me to take it back again."

Gary H., NE (2016 Ford Explorer Limited 3.5-L V6)
Speakers

"Front door speaker rattles"

David G., OH (2016 Ford Explorer Sport 3.5-L V6 turbo)

"$$500 extra for 9 speaker sound system what a joke. sounds like crap"

Joe P., MA (2016 Ford Explorer XLT 3.5-L V6)
Voice control commands

"inconsistent response to voice commands, system unable to fulfill request"

Fred M., OH (2016 Ford Explorer Limited 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water leaks at the rear hatch due to misalignment of the hatch itself"

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"hear wind noise coming from one of the right doors. left doors don't have this noise"

Anonymous, OR (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"road noise"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)
Seals and/or weather-stripping

"Seals do not meet with over 1/2 an inch in mal-allignment creating air noise at higher speeds"

Steve B., NJ (2016 Ford Explorer Sport 3.5-L V6 turbo)
Squeaks or rattles

"backseat rattles the glove box ratttles third row seat rattles passengers seat also rattles"

Ron W., MI (2016 Ford Explorer XLT 3.5-L V6)

"The mid-row passenger seat has a load rattle when no one is sitting it it"

Robert V., CA (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"A vibration started in the engine compartment after the 10K mile mark. Dealer could not find the cause, factory technician checked it on the second appointment, did not have a solution but felt if was coming from the turbo. I was told to drive it until Ford could find a fix"

Dean S., NC (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Rattle from the roof behind the sunroof"

Anonymous, CO (2016 Ford Explorer Limited 3.5-L V6)

"There is an annoying rattle somewhere in the dashboard near the windshield on the drivers side"

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6 turbo)

"When going at a lower speed (such as coming to a stop) it makes a weird noise. The vehicle is still under warranty and this is being checked at the next service"

Anonymous, GA (2016 Ford Explorer Limited 3.5-L V6)

"driver door rattles while driving. dealer did not repair. claimed they could not duplicate."

Anonymous, PA (2016 Ford Explorer XLT 3.5-L V6)

"Since it was new this vehicle had a rattle in the rear seats that the dealer can not correct. It has since devolved into a complete rattle trap with noises coming from many places."

Anonymous, NV (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"We hear an inordinate amount of noise in the cabin from poor fitting parts on the dash and front windshield cowling"

Russell P., MB (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Seat belt rubbing against the seat support"

Anonymous, AR (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)
Wind noise

"Had to figure out the plastic piece between the hood and windshield vibrated when over 80 degrees, AC on, and over 62 MPH. Glued it down after temporarily taping up most of the front end"

Anonymous, OR (2016 Ford Explorer XLT 3.5-L V6)

"road noise,engine noise"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)

"At high speeds it sounded like air was leaking in the back rear passenger seat"

Daniel G., IL (2016 Ford Explorer XLT)

"Excessive wind noise drivers window due to poor fit"

Anonymous, TN (2016 Ford Explorer Limited 3.5-L V6)

"fit and trim not good road noise"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)

"Had wind noise coming in the front windshield top."

Sheldon W., FL (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"driver side door does not fit tight road noise"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Panel with cypher door lock came loose. Adhesive failed"

Anonymous, FL (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Passenger side windshield trim came almost completely off while travelling at high speed on Florida Turnpike. We managed to hold onto it, came to a stop, and removed it completely. Clip fasteners had broken & double-sided tape failed. Local body shop replaced it entirely because clips not available separately - had to purchase complete new trim component."

Harry W., FL (2016 Ford Explorer Limited 3.5-L V6 turbo)
Paint (fading, chalking, cracking, or peeling)

"Paint bubbling at edges of hood. Noticed at ~3K miles, but probably present at purchase. Dealer contacted Ford; Ford determined cause was iron contamination when aluminum hood was painted. Ford shipped new hood to dealer; dealer had hood painted at local body shop that offers lifetime warranty. Told by dealer paint bubbling is a common problem with some Ford lines, but Ford will fix only if discovered early (<5K miles?)"

Anonymous, VA (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"paint pealing off hood"

Joe P., MA (2016 Ford Explorer XLT 3.5-L V6)

"Paint is bubbling on the front of the hood."

Anonymous, NY (2016 Ford Explorer)

"When we took deliver of it, there was a thumbprint in the paint; it was repainted horribly (orange peel and runs in paint). This was finally corrected. Now it is in the shop again for paint peeling at the edge of the hood."

Denice H., MD (2016 Ford Explorer Limited 3.5-L V6)

"the hood started bubbling and peeling. ford covered it under warranty. I am satisified with the response."

Anonymous, NY (2016 Ford Explorer XLT 3.5-L V6)

"At the front edge of the hood there is some bubbling. 4-5 small bubbles"

Anonymous, PA (2016 Ford Explorer XLT 3.5-L V6)

"Paint on Hood is bubbling up and peeling off,"

Anonymous, TX (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Corrosion bubbling under the paint around the front edges of the aluminum hood."

Robert C., MD (2016 Ford Explorer Limited 3.5-L V6)

"Front of hood blistered and paint cracked with rust under paint. Ford replaced the hood with no problems."

David L., NJ (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"The hood has peeling paint and corrosion on the front edge of the hood. Apparently, this is a known issue with aluminum hoods for years and Ford will not cover it Will not buy another Ford."

Anonymous, NJ (2016 Ford Explorer Sport 3.5-L V6 turbo)

"paint bubbling on hood dealer hadit repainted. the SECOND TIME, they SUPPOSEDLY put on a new hood."

Joe P., MA (2016 Ford Explorer XLT 3.5-L V6)
Rust

"The front hood developed rust on front edges."

Sheldon W., FL (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"rust in tailgate"

Jim C., IL (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Front edge of hood, were it was rolled. Rust blister appeared just before warranty expired. I had the exact same problem with my 2012. After fighting for my cause, Ford made good on both."

Larry S., RI (2016 Ford Explorer XLT 3.5-L V6)

"Rust through front edge of hood, less than 3 years old"

Anonymous, WI (2016 Ford Explorer XLT 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"I have a number of intermittent issues that my mechanic believes are all related to the BCM Most of the issues I have indicated in this survey run through this component, including loss of communication between the vehicle and the keyfob making it impossible to unlock the vehicle without using the emergency door key (and causing the alarm to go off) or starting the car (there is no back up for the ignition). The dealership won't/can't fix the issues because they are unable to duplicate them, thu"

Mark W., MN (2016 Ford Explorer XLT 3.5-L V6)

"The tailgate is an auto up and close. It has the foot option under the vehicle to open/close the tailgate. While loading things in the back with the tailgate open the tailgate would frequently close on me when I didn't put my foot under the Explorer. Plus it came down on me with force and it didn't go backup. We complained to Ford several times before they told us they have a new module for us. Works perfectly now and was under warranty"

Robert G., MI (2016 Ford Explorer XLT 3.5-L V6)
Heated or cooled seats

"It took five visits to get a massage seat working again. But now the cooling in the seat no longer works"

David S., IN (2016 Ford Explorer Platinum 3.5-L V6)

"First dealer I took it in 11 times. 6 to diagnose problem and 5btimes to have the repair done. Had this done from thanksgiving 2017 until April 16, 2018. The seats didn’t work when returned April 16. Tried another dealer. Asked to keep car overnight- part did not come in. Had car 4 days until part came in. At least the seats work now."

David S., IN (2016 Ford Explorer Platinum 3.5-L V6)

"Repeated short causing failure of front passenger seat heating/cooling TED. It took 9 visits and 7 repairs to finally solve it - a second set of wiring harnesses between driver and passenger seat. Got Detroit Engineers involved after 4th repair - ready to claim lemon law but got it fixed with 33k miles on the car (still under warranty)"

Walter M., IL (2016 Ford Explorer Sport 3.5-L V6)

"The drivers heated/cooled seat has worked only a couple of times. Initially and after visit to dealer. It hasn't worked the majority of its life so far but I do not like being inconvenienced dropping it off for the same issue multiple times."

Martin M., MI (2016 Ford Explorer Sport 3.5-L V6 turbo)

"The seat heater failed. Repair is estimated at over $800."

Glenn D., MI (2016 Ford Explorer XLT 3.5-L V6)
Keyless entry

"side door keypad entry leaked required vehicle to be towed for replacement of keypad"

Fred M., OH (2016 Ford Explorer Limited 3.5-L V6)

"Keyless does not always work"

Jeffrey P., CA (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"The seal let go and water got inside the controller and needed to be replaced"

Anonymous, MA (2016 Ford Explorer XLT 3.5-L V6)
Remote engine starter

"A transmission sensor needed to be changed to allow the remote starter system to work properly again"

Anonymous, NY (2016 Ford Explorer XLT 3.5-L V6)
Warning lights

"Multiple system failures warning lights. . Required a wire harness for the steering column. Took 32 days to get the part"

David S., IN (2016 Ford Explorer Platinum 3.5-L V6)

"I have traction warnings come up on screen. Parking aid failure. I turn off car. Works fine then 5 to 7 weeks later same warnings reappear. Turn off car and it works fine. Has done this 3 times now."

David S., IN (2016 Ford Explorer Platinum 3.5-L V6)
Wiper motor or washer

"occasionally the washer motor will not work but it corrects itself the next time the vehicle is turned on"

John D., NY (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"The windshield washer motor stopped working completely and had to be replaced."

Denice H., MD (2016 Ford Explorer Limited 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Mostly due to OEM Tires, but AWD system does not work well in snow. Slipped and slid around in snow and couldn't even go up a hill due to AWD system not giving traction to all tires"

D S., WA (2016 Ford Explorer Limited 3.5-L V6)

"Was going down interstate at 65 mph during rush hour and lost all compression. Engine kept running, but no power when foot pedal / accelerator pushed down. Had to pull over to side of road, narrowly escaping accident, and turn off the vehicle because had no acceleration. Once I restarted vehicle the compression came back, but was very scared it was going to go out again on way home. It didn't happen again until about 3 months later on city street while traveling about 35 mph. Had to coast into a parking lot, turn off engine, and then restart. Once again the compression came back. Subsequently received recall letter from Ford, and vehicle was taken to dealer and repaired. Problem hasn't happened again."

Anonymous, VA (2016 Ford Explorer XLT 3.5-L V6)
Driveshaft or axle

"Right rear axle bearing makes a loud noise"

Anonymous, CA (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Axel seal leak, covered under warranty, fixed in 2 hrs."

Anonymous, MN (2016 Ford Explorer XLT 3.5-L V6)
Electrical failure

"Electronic throttlebody failed"

Anonymous, NY (2016 Ford Explorer Base 3.5-L V6)

"Multiple times the engine has failed to start and smells flooded. Dealer has no answer. Had engine lose power and stop on freeway due to known problem with new fords that they refused to issue a recall on"

Anonymous, PA (2016 Ford Explorer Base 3.5-L V6)

"The electronic throttle control failed and was replaced under warranty"

Glenn D., MI (2016 Ford Explorer XLT 3.5-L V6)

"There is an electrical component that Ford knows about in the drivetrain that fails and causes the vehicle not to be able to go into gear"

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6)
Traction control

"The car despite being an all wheel drive SUV does not drive well in even a little bit of snow. I almost killed myself multiple times in the one snow storm we had this year. The car could not even make it up my slightly inclined driveway. My BMWs had no problems with this. I have had over 10 all wheel drive cars over the years. This is by far the worst. Just going up my driveway elicited no less than 3 warning signals that had to be reset at the dealer. When I brought the car in the mechan"

Scott M., PA (2016 Ford Explorer XLT 3.5-L V6)
Transfer case

"CPO when I got it. When put in reverse, antilock brakes would kick in. 4wd transfer case had a shredded gear, a known issue mostly on older versions. Warranty and superior service from dealership got me going again"

Robert C., NC (2016 Ford Explorer Limited 3.5-L V6)

"Our ford dealer observed fluid leaking from the transfer case(PTU unit) vent line during a regular service, they cleaned up the fluid and noted it to be checked again on our next service, they found the same issue on the next service and replaced the complete unit on warranty, we never experienced any issues driving the vehicle, we commend our dealer and ford for finding and repairing the vehicle without us even knowing there was an issue, but we are also concerned that this vehicle only has 50000 km and shouldn’t be needing such an extensive repair."

Anonymous, AB (2016 Ford Explorer XLT 3.5-L V6)

"Transfer case, AKA power transfer Unit (PTU) failed completely, which in turn damaged the clutch and required a transmission rebuild. All were covered under the 60k mile power/drivetrain warranty. The system failed at 44k miles."

Anonymous, TN (2016 Ford Explorer Platinum 3.5-L V6 turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

"Had to replace whole steering unit"

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6)

"Does not hold the road well. Lot of sway."

Anonymous, NJ (2016 Ford Explorer Limited 3.5-L V6)
Power steering leaks

"leak at steering rack"

Anonymous, IL (2016 Ford Explorer XLT 3.5-L V6)
Shocks or struts

"Front struts failed resulting in lack of strut performance and popping noise from front end area"

Michael J., VA (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Springs or torsion bars

"Covered by warranty"

Anonymous, IN (2016 Ford Explorer Limited 3.5-L V6)
Steering linkage (includes rack and pinion)

"Creaking and groaning"

Anonymous, OR (2016 Ford Explorer XLT 3.5-L V6)

"Parts had to be replaced. Was told by mechanic that this was a common problem with this vehicle. Remove and replace both front stabilizer links and nuts"

Anonymous, MA (2016 Ford Explorer XLT 3.5-L V6)

"After starting the vehicle, the steering was inoperable and a message displayed on the instrument panel that there was a steering fault, my wife called and and I advised her to stop the vehicle and re start it, this did clear the fault but left me feeling uneasy, what if this occurred while driving, We booked it for service and the issue was resolved on warranty"

Anonymous, AB (2016 Ford Explorer XLT 3.5-L V6)
Steering wheel vibration

"vibration and problem with steering ended up being failure of the transmitting device and could have resulted in a steering failure"

Anonymous, WV (2016 Ford Explorer XLT 3.5-L V6 turbo)
Tire wear is uneven

"I bought top of the line Michelins with a 60000 mile warranty and they are already down much more than they should be."

Mark W., NY (2016 Ford Explorer Base 3.5-L V6)
Wheel balance

"One wheel out of balance since obtaining the car."

Karen D., MI (2016 Ford Explorer XLT 3.5-L V6)
Wheel bearings

"Left front wheel bearing failure at 34000 miles. Should not fail with that few miles."

Anonymous, GA (2016 Ford Explorer XLT 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"Issue with an odor leaking into cabin while transmission was set on Snow/Grass. Apparently there's a air lock system that vents into the exhaust system which failed"

Christopher Q., PA (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"I occasionally get strong exhaust fumes in the cabin while driving with all the windows and doors closed"

Mark W., MN (2016 Ford Explorer XLT 3.5-L V6)

"Vehicle gets exhaust smell through A/C into cabin when hard-accelerating"

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6)

"Vehicle is one of many reported with smell entering the cabin after hard acceleration. Ford is aware and issued letter stating problem was not dangerous. Not sure how much I believe that."

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6)

"RECALL ON THIS ITEM REPAIRED FOR FREE"

Anonymous, CO (2016 Ford Explorer Sport 3.5-L V6)

"Could smell exhaust fumes in the cab, this was apparently a recall issue with this model."

Monte F., FL (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Ford had a recall do to exhaust leak."

Iris P., NY (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"when running the vehicle you can smell the exhaust in the cabin"

Benjamin S., PA (2016 Ford Explorer Base 3.5-L V6)

"Exhaust fumes in cabin when accelerating up an incline."

Phil F., HI (2016 Ford Explorer XLT 3.5-L V6)
Loose/rattling heat shield

"Makes rattling noise when transmission shifts. Dealer - no problem found. Safety system displayed needs technician - No problem found seems to be a common problem."

Barry J., OR (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Other/unsure

"Front sensors have failed on three separate occasions, all due to a known issue with the front parking sensors and it kept reoccurring"

Anonymous, NY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"When put into drive it does not engage for few seconds and then the car jerks forward. At times the jerking is very strong."

Anonymous, CA (2016 Ford Explorer Limited 3.5-L V6)
Rough shifting

"The transmission does not shift smoothly. Had the fluid changed and still won't shift smoothly."

Anonymous, TX (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Related to the previous problem. Dealer claims that there is nothing wrong with the car."

Anonymous, CA (2016 Ford Explorer Limited 3.5-L V6)

"shifts like a bag 'o marshmellows. computer control is poorly responsive"

Joe P., MA (2016 Ford Explorer XLT 3.5-L V6)
Transmission computer

"a few times the car would not start at all. wrench indicated on the display. dealership said there was a short in the transmission and it will have to be replaced. happened twice but it seems OK after 15 to 30 minutes. have yet to put up with the inconvenience as long as it works after 30 i=min. also the electronics go haywire on rare occasions"

John D., NY (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"Had WARNING Lights on Advance Trac and Terrain Management system intermittently and finally constant. The faliure did not affect performance or drivability but automatic 4 wheel drive capability was not functioning. Dealer ultimately replaced electronic module that was part of Terrain Management system."

Anonymous, NY (2016 Ford Explorer Base 3.5-L V6)
Transmission leaks

"leak at trans case"

Anonymous, IL (2016 Ford Explorer XLT 3.5-L V6)
Transmission sensor or solenoid

"Reverse went out and throttle body had to be replaced"

Anonymous, OH (2016 Ford Explorer Limited 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Recall for throttle computer system"

Anonymous, MI (2016 Ford Explorer Limited 3.5-L V6)

"Throttle valve body issues shut down engine to limit speed to 3 mph"

Clyde P., SC (2016 Ford Explorer XLT 3.5-L V6)

"Vehicle broke down with 10000 miles and had to be towed- throttle body assembly had to be replaced and subsequently reprogrammed again"

Anonymous, MA (2016 Ford Explorer XLT 3.5-L V6)

"This was a computer issue with the engine that Ford knew about but didn't contact owners about. They said if the vehicle had a problem, they knew about the issue and fixed it under warranty. But if the issue didn't occur, all was good."

Peter S., FL (2016 Ford Explorer Limited 3.5-L V6)

"Engine service light came on and the dealership had to replace the computer."

Walbert M., CA (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Oil leaks

"Oil leak found during routine oil change. Ford fixed issue under warranty"

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6)

"Failure of the oil pan and timing chain cover gaskets."

T L., IA (2016 Ford Explorer Base 2.3-L 4 Cyl turbo)

"Oil Leak from the rear Seal"

Anonymous, WI (2016 Ford Explorer XLT 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"there is wind noise coming from either the right front or the right rear door"

Anonymous, OR (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Glass defects

"Regular driving has caused 2 windshield replacements in 12 months. Glass does not stand up to chipping or cracking"

Anonymous, MI (2016 Ford Explorer XLT 3.5-L V6 turbo)

"the front windshield has a fishbowl effect if you need to look thru the lower portion of it"

Anonymous, RI (2016 Ford Explorer Limited 3.5-L V6)
Mirrors

"Power fold mirror mechanisms grinding on both mirrors"

Anonymous, FL (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Outside mirrors occasionally do not set themselves for each driver and flutter back and forth."

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Tailgate, hatch or trunk

"Rear hatch was misaligned and created a water leak."

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"No problem. I assumed when you said hatch you were including the hood."

David L., NJ (2016 Ford Explorer Platinum 3.5-L V6 turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"left rear caliper frozen, pads and rotor and caliper replaced"

L W., NY (2016 Ford Explorer XLT 3.5-L V6)
Normal routine brake wear

"New brakes tht were supposed to be top of the line were wearing out before 1000 miles."

Mark W., NY (2016 Ford Explorer Base 3.5-L V6)

"Required replacement of rotors which seem to be premature"

David H., VT (2016 Ford Explorer Limited 3.5-L V6)
Premature brake wear

"Rear brakes prematurely wore out without warning, which resulted in the need to replace the rotors."

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"due to frozen caliper"

L W., NY (2016 Ford Explorer XLT 3.5-L V6)
Rotors

"Needed replacing - salt air prematurely caused the problem,"

David B., FL (2016 Ford Explorer Limited 3.5-L V6)

"No warning on brake pads needing replacement, which resulted in the need to replace the rotors."

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The entire system failed, compressor, clutch, belt, and refrigerant had to be replaced at 65K. The total bill was $1100"

Dean S., NC (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)
Evaporator

"Evaporator replaced due to bad sensor on evap"

Anonymous, OH (2016 Ford Explorer Sport 3.5-L V6 turbo)
Heated or cooled seat controls

"there was a faulty wire connection under the seat. The repair charge was to pull the entire seat out to change a connector"

Anonymous, RI (2016 Ford Explorer Limited 3.5-L V6)
Refrigerant leaks

"High pressure line failure. it took over two weeks for Ford to fix this. Ordered the wrong part, needed additional time to install the part. This should not have failed at 42000 mile. Covered by extended warranty."

Anonymous, GA (2016 Ford Explorer XLT 3.5-L V6)

"lower hose leaked then 4 months later up hose leaked"

Kenneth B., AZ (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"A coolant line that goes from the engine compartment to the rear of the vehicle failed and had to be replaced for a cost of $2,000"

Anonymous, IL (2016 Ford Explorer Sport 3.5-L V6 turbo)

"This survey is thinking I own 2 of these fords. I only own 1. So the second set of questions is redundant."

Anonymous, IL (2016 Ford Explorer Sport 3.5-L V6 turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"A snap ring broke. completely destroyed trans"

Robert F., WV (2016 Ford Explorer Limited 3.5-L V6)

"Repaired under warranty, but highly unusual as only had 12000 miles when failed. Casing leaked transmission fluid. Was not given a specific cause and was not able to see the problem transmission as it was returned to Ford for evaluation almost immediately"

Anonymous, MI (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Transmission would not engage at all in reverse and only 1st gear forward. Two occurrences in the first 3000 miles"

Anonymous, MI (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Transmission snap ring failed causing the entire transmission to fail"

Anonymous, NJ (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Large delay in downshifting. Took it to the dealer and they found a problem with the transmission. Repaired under warranty"

Anonymous, CA (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Explorer Transmission had issues 1st 9 months, Ford and dealer replaced it a wait time if 2 weeks"

Anonymous, NH (2016 Ford Explorer Limited 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Battery died after 8 months. Informed by dealer that a ford must be run every single day to keep the battery charged. Hah!"

Anonymous, PA (2016 Ford Explorer Base 3.5-L V6)

"bad"

R R., MI (2016 Ford Explorer Sport 3.5-L V6)
Electronic ignition

"Bad throddle body"

George B., MN (2016 Ford Explorer Limited 3.5-L V6)

"Throttle body needed replacement"

Anonymous, MI (2016 Ford Explorer XLT 3.5-L V6)
Ignition switch

"Have keyless start. I was 4 hours from home on a Saturday night. Vehicle wouldn't start and I got codes saying problem with 4x4 differential, sensors telling me I was close to something but there was nothing there, Etc. Then it would start. When I went to turn it off. I could not close windows, could not lock vehicle, could not turn headlights off. The problem was a faulty ignition switch. The vehicle had less than 5000 km on it. I did not feel safe in this vehicle for quite a while after it"

Anonymous, SK (2016 Ford Explorer XLT)
Spark plugs or wires failure

"spark plug coil wire failed"

Norman O., IL (2016 Ford Explorer XLT 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

"Lemon"

Anonymous, GA (2016 Ford Explorer Limited 3.5-L V6 turbo)
Timing belt or chain

"Lemon"

Anonymous, GA (2016 Ford Explorer Limited 3.5-L V6 turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel cap

"Went to get fuel the fuel cap , pipe system to tank became unusable. was able to force it slightly allowing gas in. Dealer said not covered under warranty. Blame me, user for being careless. Howeverco we live in NJ where you are not allowed to pump you own gas. Complained to Ford Corporate, never got a response. I think this was a defect and should have been covered under the warranty, less than 25,000 miles and 2 1/2 years old. Very Dissapointed"

Tom M., NJ (2016 Ford Explorer Limited 3.5-L V6)
Fuel injection system

"Quit sending fuel to engine"

Anonymous, GA (2016 Ford Explorer XLT 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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