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The Cherokee is old-fashioned and trucklike. It's a good off-road vehicle, but it's noisy and uncomfortable on pavement, where SUVs spend most of their time. Cornering is clumsy, though secure. The six-cylinder engine delivers plenty of power, but it's noisy and thirsty. Still, it's a better choice than the Four. Selectable full-time four-wheel drive is optional.
Alerts
There are 7 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
NA
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
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2007
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2015
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2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
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2004
2005
2006
2007
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2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags.
Model Summary
The Cherokee is old-fashioned and trucklike. It's a good off-road vehicle, but it's noisy and uncomfortable on pavement, where SUVs spend most of their time. Cornering is clumsy, though secure. The six-cylinder engine delivers plenty of power, but it's noisy and thirsty. Still, it's a better choice than the Four. Selectable full-time four-wheel drive is optional. The front seat is too low, it doesn't slide back far enough for tall drivers, and its padding is too soft and too thin. The rear seat is also uncomfortable. What's more, cargo space is so-so.
Seating
2 front, 3 rear
Drive Wheels
4WD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
2-door SUV
4-door SUV
Transmissions Available
  • 3-speed Automatic
  • 5-speed Manual
  • 4-speed Automatic
Engines Available
  • 2.5-liter 4 (125 hp)
  • 4-liter 6 (190 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2000 Jeep Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

“compressor failure, too expensive to fix given value of car”

Anonymous, MI (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“Leak”

Jerry L., CA (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)
Heater system

“Because our Jeep (most Cherokees?) use air conditioning to defog windows, if we want the windows clear, we end up using both heat and air-conditioning at the same time, and by Oct of every year, there is no more heat coming out of the heater. I can't”

Anonymous, BC (2000 Jeep Cherokee Sport 2.5-L 4 Cyl)

“passenger side heat doesn't work so passengers are freezing in winter”

Anonymous, MB (2000 Jeep Cherokee Classic 2.5-L 4 Cyl)

“complete failure heater core”

Anonymous, ON (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“Weak heat - despite repeated flushing and service calls problem persists - we are told this plagues older Jeeps”

Anonymous, WI (2000 Jeep Cherokee Limited Unsure)

“the heat and ac for that matter, can not be directed away from the defroster. If your feet are cold, too bad! No matter what setting is selected, it will blow on the windshield. This is a problem in the summer because condensation occurs and limits visibility”

Anonymous, OH (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“clogged line to condenser replaced”

William K., VA (2000 Jeep Cherokee Limited 4.0-L 6 Cyl)

“the ac is not getting cold. I assume the Freon has leaked out over the years”

Anonymous, MA (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“Constantly needs to be refilled at the service station do to a leak”

Anonymous, CT (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“had leak in A?C and got it fixed”

Anonymous, VA (2000 Jeep Cherokee SE 4.0-L 6 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

“Exterior molding fell off on one side. We had a similar problem with our early 1990s Eagle Talon”

Nadja M., CA (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“plastic tire well molding coming off. glued it back on myself”

Anonymous, NY (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)
Paint (fading, chalking, cracking, or peeling)

“I actually think the problem occurred because it had been in the shop and something had been spilled on it. Was the wheel cover. No other part of the car has any peeling. ANd it is really a 1999 model”

Marie W., VA (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“The paint has faded severely on the hatch and towards the rear of the vehicle. The clear coat has completely bubbled up and is starting to peel at the front grill and over each wheel opening”

Anonymous, GA (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“Clear coat applied by Maaco in 2012 is peeling”

Jim K., CO (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“terrible paint do not hold up in the southwest sun--all of the jeeps do that”

Stephen M., NM (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)
Rust

“After 15 years the body is rusting out”

Anonymous, NY (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“Rust in rain gutters Rust from pealing paint”

Anonymous, CA (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“Body is in bad shape , rust is so bad their are a few holes in it”

Anonymous, OH (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“Radiator started leaking and failed within 1 week. Had to replace radiator, all hoses, and flush all fluids”

Anonymous, GA (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“Water leak on driver side overhead. Not sure if it is from the new windshield installation or the sun roof”

Gary W., CO (2000 Jeep Cherokee Unsure 4.0-L 6 Cyl)

“weather stripping on all doors is constantly coming loose”

Anonymous, MB (2000 Jeep Cherokee Classic 2.5-L 4 Cyl)

“Cheap interior materials squeak constantly”

Brett A., MD (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“This is actually a 1992 Jeep Cherokee, but 2000 is the earliest year i could select”

Pablo V., CA (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“Rattle from sway bar links. The rubber bushings need replaced. I plan to do that myself”

Gary W., CO (2000 Jeep Cherokee Unsure 4.0-L 6 Cyl)
Wind noise

“I think the doors may no longer be shaped right and there is lots of wind noises around the doors”

Anonymous, AZ (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

“The alarm system constantly drains the battery, if the Jeep is not driven about every ten days. My expectation is that the Jeep should start reliably. even if it is not driven for a month”

Anonymous, CA (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“Stopped working”

Joseph F., PA (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)
Gauges

“This one has been hard to track down AND reproduce. Occasionally, while driving, all the dashboard gauges go to 0. The car doesn't quit driving and there doesn't seem to be anything ACTUALLY happening to the car, but the gauges are gone. Then they bo”

Anonymous, BC (2000 Jeep Cherokee Sport 2.5-L 4 Cyl)

“Dash gauges failed to work. Removed cluster myself and cleaned terminals. Now all work”

Dean B., FL (2000 Jeep Cherokee SE 4.0-L 6 Cyl)
Headlights

“No headlights available from Jeep. After market headlights replaced twice in 2 year period”

Anonymous, WA (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“both seats quit heating several years ago.Mechanic said would be expensive to fix”

Anonymous, VA (2000 Jeep Cherokee SE 4.0-L 6 Cyl)

“Rear wiper stopped working. Found issue to be rotting electrical wiring located in boot from body to rear hatch. Problem with wiring is consistent throughout other vehicle doors, leading to unresponsive power window switches, locks, and speakers not working”

Brandon N., SC (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

“The 2000 and 2001 Cherokees with the 4.0 engine are notorious for cracked cylinder heads. I didn't know this when I purchased my Cherokee and soon found the cylinder head was cracked and leaking coolant. I replaced the factory cylinder head with a”

Patrick G., CO (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“0331 casting know to crack between 3rd and 4th cylinder. Coolent loss needed to rebuild engine”

John P., NY (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“The factory cylinder head on my 2000 Cherokee had a design flaw causing it to crack. The engine did not overheat, yet the cylinder head cracked. I replaced it with an aftermarket cylinder head which does not have this design flaw. I have learned cracked cylinder heads are a very common problem with this vehicle”

Patrick G., CO (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“Engine misfires uppn restart after driving more than an hour. Whole car shakes and engine does not run smoothly. Problem still has not been diagnosed or corrected, though I have spent more than $1500 trying to find the problem”

Anonymous, CO (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)
Engine rebuild or replacement

“The problem was a result of over heating. The head gasket gave and a vale push rod bent. I can't understand the over heating as the car is extremely well maintained”

Anonymous, GA (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“Sounds like the gasket cover needed to be replaced and caused an oil leak that damaged other parks (spark plugs, etc.). I discovered this by noticing it wasn't operating properly at higher speeds on the highway, and occasionally stalled while idling”

Anonymous, WA (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

“power steering hose failure. fixed myself”

Anonymous, NY (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“Had to get it fixed twice...pain”

Sarah B., OR (2000 Jeep Cherokee Unsure 4.0-L 6 Cyl)

“Got a lot in car so I hang on to it. Most the things mentioned have happened long ago. The car is no good and was that way from beginning. Will never own a crysler again. Problems to numerous to mention”

Anonymous, OH (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“Spring broke”

Joseph F., PA (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)
Wheel bearings

“The front wheel bearings froze up along with the u-joints”

Anonymous, NY (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“Needed replacement of rt front wheel bearing. Replaced rear U-joint”

Steve C., WA (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

“main engine seal at rear of engine”

Anonymous, CA (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“I think it is a Jeep thing. This is my 3rd Jeep and they all leak oil on my driveway”

Anonymous, AZ (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“It appears the seal for the oil filter mounting bracket is faulty. This would be where it is attached to the engine block”

Lee F., NJ (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“All seals, front, back, oil pan, and oil filter, had to be replaced”

Anonymous, GA (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“rear main leaks”

Stephen M., NM (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

“The Jeep is a 1996 no major problems”

Harry V., MD (2000 Jeep Cherokee Classic 2.5-L 4 Cyl)

“The brake rotors and drums warp like crazy. I have had continuous rear brake problems since I bought this Jeep”

Anonymous, NY (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“out of round”

Roger R., BC (2000 Jeep Cherokee Limited 4.0-L 6 Cyl)

“normal wear”

Anonymous, ON (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)
Squeaking

“rear drum brake wheel cylinder leaking, replaced drums and all hardware and shoes”

William K., VA (2000 Jeep Cherokee Limited 4.0-L 6 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

“There is an exhaust leak that can not be found. It causes a problem with keeping the car running after starting it. It happens every now and then”

Anonymous, OR (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“The exhaust manifold has developed a small crack”

Jim K., CO (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“Muffler was replaced under warranty during this repair”

Joseph F., NB (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“My wife heard loud exhaust noise from under the jeep. The front pipe, flange, muffler, tail pipe had to be replaced as a cost of $639.90 taxes in”

Joseph F., NB (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Heated or cooled seat controls

“Only heats on high”

Anonymous, MI (2000 Jeep Cherokee Limited 4.0-L 6 Cyl)

“I have 2 doors that will not open due to stuck locks”

Brett A., MD (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)
Windows

“Front passenger window motor switch has only worked intermittently since vehicle was new. I drive it because there is nothing else that does as well off road in comfort. No new Jeep is as competent”

Nadja M., CA (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“Intermittent drivers door window operation”

Anonymous, OR (2000 Jeep Cherokee Sport 2.5-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

“It's a 1998 but the survey wouldn't let me say the year. Front axle joints replaced”

Anonymous, ME (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“MECHANIC TELL ME IT NEEDS REBUILT. 4 WHEEL DRIVE DOES NOT WORK”

Anonymous, CO (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

“The front CV joints are always failing”

Anonymous, CT (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

“No display; that is, you cannot see anything. It is intermittent. About 90% of the time it is "dark" or "off". Also, speakers on right side are intermittent; that is, they go "off" and "on" randomly. Radio is reliable and very sensitive though compa”

Joe D., MD (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

“FM stations interruptions - on and off by itself”

Anonymous, MI (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)
Speakers

“Intermittent right channel speakers, as if the wire was becoming disconnected then reconnected at random. When connected or "on" it works normally front and back stereo; usually right side speakers front go off and on”

Joe D., MD (2000 Jeep Cherokee Classic 4.0-L 6 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

“Radiator failure where plastic top joined to aluminum”

Dean B., FL (2000 Jeep Cherokee SE 4.0-L 6 Cyl)

“metal and plastic radiator leaks”

John P., NY (2000 Jeep Cherokee Sport 4.0-L 6 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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