Jeep Cherokee

"Began between first and second gears. Eventually got worse when transmission would shift up or down Dealer did 3 updates before finally replacing transmission"

"Rough shifting from 2nd to 3rd gear"

"The gear shifting is very rough; it started out with very delayed shifting and after a factory adjustment to the software the car now jumps in and out of gear suddenly"

"Inconsistent down shifting at low speeds. Also, will only shift into 9th gear at over 80 mph"

"The transmission in the 2014 Jeep is the worst I've ever experienced. It did not work right form the start and has continued to be an issue the entire time I've owned it. Jeep has done recalls and it has been in the shop multiple additional times but the transmission is still junk. This is my 3rd Jeep product but I will not be purchasing another one since this vehicle is so unreliable"

"Transmission will surge forward before I put it in gear. It is very difficult to try to inch forward, it wants to jump forward"

"Transmission would occasionally make a clunky sound when shifting"

"clunky shifting from 4th to 5th gear allegedly attributed to a software problem. after multiple service calls, they cannot fix it"

"Shifted very roughly after about 3000 miles. Had the system re-flashed and the problem went away until about 6000 miles, when it started shifting roughly again. The mechanic at the dealer said that after re-flashing, the transmission "learns how you drive, so be careful." Apparently, after a while, it forgets and has to be "re-learned""

"After computer update the automatic shifting would not drop down to the lower gear when coming to a stop. Taking off, the car jerks as it has to go into a lower gear to accelerate again."

"Long trip (driving hi-way speed for two hours) .stop and park vehicle then start again and shift to drive and move forward the vehicle will surge forward, I brake quickly and you hear a bang feels like ..transmission shifting in higher gear then back down . This happens only on long trips . Had the vehicle checked for computer updates...all normal ."

"The vehicle shifts very hard between first thru fourth gear and has been in the repair shop several times with this issue. Also, it NEVER goes into the highest road gear...dealer says road conditions have to be perfect for the highest gear to be reached but it doesn't get there on a several mile long downhill run with a tail wind and the cruise control set at 75!"

"It doesn't seem to downshift when slowing or stopping. No acceleration when starting up - thinks it is still in 2nd or 3rd. Takes a long time to shift to the next gear (2nd, 3rd, 4th)."

"This vehicle has a nine speed transmission. This means that at any given time I am in the wrong gear. It shifts too soon at start up and I don't have the power to accelerate as needed. It is searching for the right gear. It has been re-flashed by the dealer numerous times."

"This is an on-going problem that mostly affects shifting into 5th gear. It has been back to the dealer many times without ever being corrected. They have told me that they cannot detect the problem sometimes or else they tell me that I must live with it as many other vehicles now have the same issue."

"The transmission has shifted rough since the day I bought the vehicle. It is especially rough on rolling starts when the vehicle stays in 3rd gear, revs up, then slams into 1st gear."

"Shifting hesitates from a full stop. Not smooth between gears. Takes time to shift down after uphill drive at higher RPM."

"lousy upshifting"

"Would not reliably downshift, causing dangerous situation when merging with traffic."

"does,nt seem to want to shift gears when going uphill transmission whines and shifts about 4,000 rpm"

"While driving, the car jerks sometimes, especially @ higher speeds or pulling off from a stopped position like a red traffic light.Car tech said these cars have 9 gear shifts and he has seen this problem with this car a lot. He said there is nothing wrong with car, it is the gears shifting."

"Currently transmission in 2014 Jeeps are in a recall and settlement in court."

"Shifting is delayed and sometimes shifts across several gears at once, making it difficult to change speeds quickly."

"This vehicle intermittently has had rough shifting and the dealer will do a software update, but eventually rough shifting comes back."

"Basically, anything related to the transmission is an issue. When shifting, all the lights are turning red (the P, D, ,etc). There is no impact on the driving but it's tellling me that there's something wrong. When accelerating, the car regularly end up in a 'dead zone' where the vehicle doesn't react what so ever, which makes it dangerous when passing another vehicle. It remains like this for about 3-4 seconds and then it literally kicks-in to a point that my head is hitting the top of my seat. When I tried to discuss this with the dealer, ended up with arguing all the time and now my warranty is over. Called Chrysler Canada and they're not open to compromised or options what so ever. I will remain polite here with the type of adjectives I would call this company but I really don't like my experience at this time. I wouldn't recommend this compagny and car to anyone. Everything built into this vehicle was with the intention to force you to go to the dealer (I usually do my mechanics myself), when you do their customer service is miserable and FCA isn't better either. NOT RECOMMENDED!."

"Jeep issued a service bulletin to fix the rough gear change but the dealer would not install it, saying it would fix itself with time. It has not happened. It is as rough as when I first bought the vehicle"

"Software problem. Rough shifting. Back to dealer 3 times for reprogramming"

"have to push acclerator almost to floor to get first gear start or transmission stays in second"

"Shifting is jerky in gears 1 thru 3. Up shifting and down shifting is slow in certain situations. Will not shift into 9th gear unless traveling over 80 mph"

"There was a minor recall on the 2014 J.C. this was to install new software into the trans computer system. did not work so they replaced a float valve? on the trans. Works smooth now"

"Transmission needed software updates, wouldn't use highest two gears"

"shifting from 1st to 2nd gear is sluggish. Shifting from 2nd to 3rd is jerky with abrupt surge. Overall sluggish response to changing traffic. Smooth operation at gear 3 and above. I just received recall notice for software upgrade to improve thi"

"rough 1-2 shift"

"rough shift on 2-3 up-shift"

"After the recall, the transmission shifts WORSE. It has a coast-down 3-1 clunk, and other shifts are very harsh. Not a vey good recall for the transmission software"

"The vehicle often doesn't shift smoothly. Does a better job in "Sport" mode in general"

"Jerking when pulling off from park"

"see last comment"

"before receiving software patching transmission would lunge or hesitate during acceleration. Very smooth since last patch"

"Poor transmission programming. Had recall flash and had it re-flashed again since then when learning mode had made the shifts real unpredictable"

"See other comment. Problem with new transmission design"

"Harsh shifting mainly between gears 2 and 3. Downshifts are especially harsh at times"

"Jerky shifting into lower gears"

"this transmission is junk. rough shifting. starting out in too high of a gear"

"Rough shifting ... Sifting hesitation has been recalled to address via reflash of ECU"

"vibration 1to2"

"very rough"

"Service Transmission was the warning statement. Then after stopping you could hear a grinding noise. Put the transmission in drive and the car went backward. Turned the car off then restated and the transmission was okay. However after 2 different dealers before they stated the problem had been resolved"

"Slipped since bought off lot. 2 service software upgrades. Still slipped. Transmission was replaced. Improved a little, but continues to slip"

"Don't know if this is the proper name for the problem, but the car sometimes lurches forward when it shifts. Had the computer checked and it helped some,but not much. Would have bought the larger engine if I had it to do over"

"Step on the gs and it may have pick up or not but is unreliable"

"Driving 60 miles to home on a dark, windy, and very rainy night, the transmission started to slip--the car would slow and increasing engine RPM would not make it go more quickly. After phone calls to Chrysler and time for it to cool, we were able to limp home. And back to the dealer the next day. They kept it for over a week. during which we heard multiple explanations for what might be wrong, but finally got it back. Only to have another problem (the morning of a vacation trip), which took anot"

"The transmission will occasionally slip / become sluggish when accelerating, causing a hesitation and jerk in the car."

"Slipped early in life of care. Eventually locked up and would not move. Currently, 5 people in the car causes it to slip and then clunk into movement. It is never smooth through gear range."

"Dealer repaired with 4th or 5th upgrade only after I complained about previous upgrades did not completely solve the problem. It wasn't covered by the warranty anymore. It was not ever completely fixed, but I had given up on repairs when last upgrade did not fix the problem completely. It improved at every upgrade. Still has slight problems."

"Multiple transmission software reflash recalls. My vehicle lost power and Jeep kept it for two months to replace the rear end and adjust the transmission again. Apparently also needs all new brakes and tires every 30K miles - frustrating."

"nine speed automatic transmission unable to consistently select correct gear to use. early upshifts occurs often. Transmission often hesitates when pulling out from a stop, causing dangerous situations with oncoming traffic. I purchased the car used and it has always had issues with shift points. Car was recalled by dealer to update computer transmission settings, but no improvement occurred."

"Again, transmission problems with the 2014 Jeep are in a recall and court settlement. Does not shift smoothly and feels like it is sliding into gear rather than shifting."

"Jeep will randomly have a delay in acceleration causing a safety problem when turning in front of cars. Also, the gears shift really aggressively."

"Incorrect shift selections"

"Same as stated before. Rough acceleration and have trouble passing other cars on the expressway"

"low speed shifting not switching to first gear front wheel vibration at same time at low speed because of shifting issues"

"same as I described in last question"

"I have it in 3 times and they still can not fix it. Have found out chysler has had major problems with this new transmission design"

"The car is very jerky. They just keep saying that is the way it is suppose to be. It also doesn't go into drive from reverse smoothly"

"Check engine light and trans stuck.in gear. This was fixed by recall"

"Transmission would not shift properly. Took dealership a month plus visits by experts from Dodge Detroit to remedy the computer problem that led to a transmission and transfer case replacement"

"The transmission has been reprogrammed multiple times. Sometimes the "patch" makes it better and sometimes it makes it worse. The bottom line is that we do not have enough confidence in the transmission to feel comfortable driving it in many conditions. Acceleration is inconsistent making merging into traffic worrisome"

"Ran and shifted rough until computer was updated, 3 times"

"This Jeep has been to the dealer six times now for transmission issues including slipping, rough shifts (literally banging into gear and rocking the entire vehicle) and has had all of the transmission software updates. These updates, when they seem to correct the problem only provide a temporary fix. In time the issues come back"

"shifting lags"

"That was BEFORE the transmission was replaced. A factory computer download fixed the problem!"

"Computer prevented transmission from going into Drive. Car was towed to dealer for repair. Repair was a computer program change"

"Recalled to fix programming/sensor problem. Dealer took care of it with no problems."

"For the past six years the transmission on this vehicle has been its weak spot. It started its usual pattern of vibration, hard shifts, and slipping once again. Another trip to the dealer, this time out of warranty for yet another software update fixed it for now. I believe this update locks out 8th and 9th gear."

"Transmission software was subject to one or two recalls for updating, but I do not feel any change or improvement."

"shift points"

"down shifting/up shifting.problem was noted in Motor trend and other auto magazines road test."

"Transmission has problems selecting the correct gear during upshifts"

"The Jeep just stopped and the check engine light came on with a number of messages regarding the transmission status. I was within 2 blocks of the Dealership so I just pulled in and they took the jeep and analyzed the error and stated there was a software upgrade to fix the problem and installed the upgrade. I has been fine since. This was a month ago."

"Dealer has reprogrammed the software 3 times"

"Warning lights about transmission several times. Car stopped functioning periodically. Software update didn't fix it. Replaced the transmission module"

"Car does not change gears in a timely fashion and sucks gas everytime I pull off from a stop. Takes forever to run right, then I have to stop at another red light. Power train and transmission recalls have been received twice"

"On two separate occasions, the transmission was working in only 1 gear (4th or 5th). I assumed it was major, but both times it was fixed by a software change. This was supposedly corrected by a recall"

"This car continues to have issues far into year 1 of ownership. It has TWO recalls open on it right now for transmission control and computer module "software updates""

"the downshifting after coming out of a turn is erratic"

"Had 2 Jeep recalls regarding the transmission"

"computer updates"

"One day started the Cherokee put it in reverse and it would not move, put it in drive and it would not move had to have it towed to a dealership where they kept it for 3 days and told me they had to reprogram the TCM, I have had to carry it to the de"

"Trans. needed S/W reflash 2 times. Trans. goes into "limp home" mode and shift points become very rough...sometimes not going into reverse. Had to go to a Jeep dealer in Fla. while on vacation ...a very harrowing experience! NO MORE JEEPS FOR ME!!"

"Had a couple instances of "service transmission" warning messages. One instance the issue self-cleared, other was reset at dealer (re-flashed program)"

"The Jeep has had 2 recalls they were dealt with very fast"

"A computer problem which was re-programmed by dealer on both vehicles which took over an hour for each vehicle"

"Same as previous vehicle"

"Recall on transmission"

"ecm has been re-flashed 3 times since purchase"

"Transmission software had a recall. Dealer performed update. Transmission has infrequent difficulty finding the right gear before and after update"

"New 9 speed transmission needed numerous software patches. Transmission runs very smooth now"

"This was a Jeep recall on the transmission"

"9 speeds for the transmission may be too many. They cannot be programmed to shift smoothly for all driving styles. There are MANY times the transmission should simply skip a gear or two. Also, response time from step on accelerator to go lags badly"

"Had the car for less than 1000 miles when the dealer noticed a transmission leak. Took 2 days to repair as they had to wait for the part"

"Transmission leaked fluid and dealership could not get it to seal properly. As a result, the dealership replaced the transmission under warranty"

"Hard shifting and intermittent slow shifting. Service transmission light came on causing restricted mph and only went up to 5th gear."

"Factory released software that controlled the cd player is flawed, track numbers do not show up properly when the CD is started. After one track the problem goes away,"

"During use of the navigation system, the screen would often freeze"

"IT JUST FROZE, COULD NOT OPERATE.took to dealership they replaced."

"Periodic random car initiated electronic system reboot when car is started. No display for ~5 minutes until system reboots. Car can be driven during this time, but no display including back-up camera."

"Sometimes the display with freeze up and the car has to be turned off and restarted in order to fix the problem."

"Been fixed multiple times, now the screen is cracked, no known cause"

"The screen would reboot every 10 minutes or so when I am not even interacting with the touch screen. They had to replace the whole unit."

"The screens goes blank for a few hours then return to normal for a few days"

"went blank/frozeTOOK TO DEALERSHIP,THEY REPLACED"

"April 2016: Two year old 2014 Cherokee steering cluster display went dark. Removing and replacing the fuses initially restored the display. Dealer could not analyze as the display was working when they had the vehicle. Soon thereafter the problem recurred and was taken to the dealer while the display was dark. They recovered several general codes, did some software rebooting and the display restored. Approximately two years later the issue recurred, the dealer did several software reboots on several trips but the issue remained. Finally they determined that the cluster was bad and it was replaced. FCA reimbursed approximately 75% of the cluster and installation cost. The problem recurred intermittently for several months, each time involving a trip to the dealer. Finally they had it for three weeks, determined that all was good, and returned it to me. Two days later the cluster display died. I was referred to an independent service center with electronics expertise who analyzed the issue for two weeks, including deprogramming and reprogramming the complete system. Resolution, I hope: The dealer worked with the JEEP engineering team and isolated to issue to the high speed can bus, buried behind the dashboard. They removed the dashboard and found a short affecting the power and ground wires. The big fix would have been to replace the whole wiring harness at about $1,800 plus labor. The small fix, which I approved, was to run new jumpers to replace the shorted leads. The labor cost was substantial, about 20 hours worth. The labor would have been more with replacing the harness. FCA reimbursed the labor cost for this work. Subsequently the display failed again, the dealer replaced it under warranty. It has operated without problem for the past several months."

"UConnect will not maintain the chosen media. It will select for itself what I should listen to. Sometimes it will randomly change media"

"The SD card reader broke. I had to replace it. Also, the interface for phone contacts is broken. Jeep has yet to repair it. Basically, what happens is that when an incoming phone call comes in, the name of the person is NOT displayed. Even though the name is in the contacts list stored in the car. I reported it to Jeep and they have yet to fix it."

"The use of the SDcard player worked poorly with the factory installed version of the software. After a software upgrade all of the problems disappeared"

"SD card player and USB port don't work"

"The entire hardware unit that controlled the in-dash computer system went out abruptly. No controls for any electronic systems that are controlled here, such as climate, radio, navigation, etc. No radio in car, unable to control any climate systems. Only the dealership was able to replace. It was a full computer system replacement and very expensive. I declined."

"During the first month the GPS died - on a cross country trip. No GPS. Pathetic. Had to be replaced."

"Included maps for a late 2014 purchase were from 2012 and very out of date. The updates for the maps are few and far between (not even once a year) with the last one being 2015 and costing $150"

"The GPS is worthless did purchase the latest version and the new one did not recognize a 2 year old interstate highway. As we used it the latest version it told us to leave the highway, or turn at eh next highway, This product is worthless"

"The navigation system would seem to "lose" where I was. For example, the screen would show my car driving into water(??). The navi system was replaced and the new one does not work properly. Trading this vehicle in"

"The gps and emergency 911 stopped working about 8-12 months ago. The gps is no longer appropriately tracking my location. It has not been fixed. We took it to the local dealer and they were unable to fix it."

"During longer trips, display indicates "unable to connect to phone", then looses GPS tracking, resulting in GPS display to show spinning, lost vehicle in off-road ares of displayed map."

"GPS would not locate vehicle in correct location, unit was replaced by the dealer"

"In dash system failed to give actual location. Needed to replace entire in-dash unit"

"Unable to enter address information due to letters being out of sync. I would press an M and an N would show on the screen. Had two systems replaced so far. The second one was on me at $2000"

"just didnt give directions"

"Total Junk! Incredibly difficult to use. Very, very user unfriendly. Does not recognize valid addresses. Can not enter a city and find it when driving. I have gone back to using my Garmin portable unit for navigation purposes.Portable unit is 1000% b"

"Electrical problem refall"

"Bluetooth doesn't always recognize my voice and will try to call emergency service"

"Unit would not pair with PANTECH cell phone. Also had problem with Sirius radio signal. Replaced the unit twice, both times with used radios. One unit had been from a car from Texas, Sirius still worked and stated we were not the owners of the unit"

"Volume dial stopped working"

"On the AM band, there is a loud clanking/banging noise in the speakers that drowns out the broadcast"

"Had to take to Dealer twice because software update was causing problems. Dealer is far away so was a hassle and it took 2 visits but they did finally fix it."

"The GPS stopped working properly, the updates did not work, and the dealer said that a new unit was needed at $2000"

"The GPS system became inaccurate, then after a software update it became inoperable. After a second update it remained inoperable and I had to buy a replacement module to regain function."

"Steering wheel volume control didn't work"

"Every time after an oil change, the settings on the electronic display are not how I had them set. I play havoc trying to reset them. Eventually get it done but it's just a hassle to have to re-do them. Not a particularly user-friendly system."

"cruise control malfunction would not allow any speed to be set."

"Controls didn't seem to want to engage. Got a computer update so seems to be working better now"

"Simply does an extremely poor job of recognizing commands! Most of the time I have begun to enter my information on the keyboard. Voice control commands are basically useless!"

"Oil leak from timing cover. Was told by mechanic that it was a common issue on the 2014 Cherokee, but not recalled. It was $1300 to fix because of the Labour need to reach the part. Was told once fixed that it wouldn't leak again."

"A piece of weather stripping came loose on the right rear door. Replaced under warranty"

"The weather stripping around doors quickly turned gray and looked old, but in other places on car same stripping around other windows still looks brand new"

"The sun roof made a lot of loose noise"

"Upper strut mount was noisy"

"Very annoying rattle in rear seat on driver's side when seat is empty. It happened 1st shortly after purchasing and the dealership "fixed" it, but not sure what they did. Happened again recently, now out of warranty, and we were told it was part of the frame and it would be about $550 to fix. Placed heavy items in the seat and left it alone"

"Squeak in headliner/sunroof area. Seems to be resolved"

"A buzz somewhere inside the left side of the dashboard. Went for a test drive with the Chief Mechanic and he heard it as well. After 2 days, with the dashboard completely disassembled, they called and said they couldn't find anything wrong. I told them to button it up and give it back to me, and I haven't gone back to another mechanic about it yet. In cold weather, it appears when the inside is warmed up a little bit; in warm weather, just about constantly starting in the morning after I hit"

"minor sun roof rattle. Dealer says there's no adjustments."

"The steering wheel column has squeaks when turning. They lubricated something but the squeak came back. I just live with it now."

"Dealership claimed the backseat frame had a broken piece and would $500 + labor to repair. Was not covered under warranty. Just left the rattle."

"loose support in moonroof"

"Sun roof squeaks if any torque is applied to body of car"

"Noises in the engine but were corrected by dealer"

"Rattling behind Uconnect system"

"Noise came from sunroof frame"

"2 days after driving off the lot, we heard loud squeaking, especially over bumps. The backseat assembly was not securely fastened to the car"

"Power roof creaks when closed, generally when it's warmer in the car than outside"

"Jeep replaced the sunroof"

"there is a squeaking sound that seems to come from the dash. The dealer claims they can not find the cause (did a test drive and found nothing)"

"From the day I drove this car out of the lot it has had many rattles and squeaks. Squeaks sound like an old inner spring mattress and rattles are commonplace all over the car. These are so very loud, passengers in the back seat comment on all the no"

"The lift gate has a loud rattle that couldn't be identified or repaired after a 3 day stay at the dealership (at no charge to me)"

"Car has persistent clicking noise that is intermittent but does not sound good and seems to be from engine. Dealer repair cannot find and usually do not hear. It is worrisome"

"clunking noise in vehicle esp when slowing down or turning...appeared to be associated with wheel well trim rattling...I corrected it"

"Squeaking from the back seats every time we went over a bump. Seats needed to "tightened" 3 times at the dealer before the problem subsided"

"A few random rattles in the rear hatch and sunroof"

"The vehicle make a lot of creeking noises due to the full roof sunroof when making turn or driving where the frame of car is tilted"

"Sunroof rattles. Doesn't leak but noise is annoying. Dealership repair attempted to fix with lubrication, but it did not work"

"Wind noise when sun roof open is so loud that you can't listen to music above 45 mph. Wind noise when drivers window open is so loud that you can't listen to music above 35 mph. Jeep designers apparently never road in vehicle w/o earbuds."

"wind noise while driving"

"Jeep replaced the sunroof"

"From 35 miles per hour and up, the wind noise is loud and competes with the sound system. Difficult to deal with at times"