The Cherokee finally gives Jeep a small SUV for those who want the brand's trail cred, but don't want to pay Grand Cherokee prices. While it does offer a lot of workhorse capability for this class, it fails to get a lot of the day-to-day basics right. The list of flaws is long. Performance and fuel economy from the four-cylinder engine are pathetic.
Alerts
There are 10 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Cherokee will be less reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2015 Jeep Cherokee has been recalled 10 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
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Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
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Brakes
NA
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Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
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Body Hardware
NA
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Power Equipment
NA
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In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2015 Jeep Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"occasionally car would not shift into drive from park. Sensor had to be replaced."

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)
Rough shifting

"mds, multiple driver syndrome, told to use different setting (sport, etc.) for second driver. car actually stopped in mountain driving and would not move. after an hour or so the transmission cooled down and we were able to drive on. the service light remained on through three start cycles. the dealers analysis was mds, no damage, no solution other than to try another transmission setting when a second driver uses vehicle."

Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1,2,&3. Transmission often lurches forward when coasting to stop, or in a clunky fashion shifts up or down abruptly. One would not want to use this vehicle and transmission in a bank robbery where a quick get-away was needed."

Ronald M., NM (2015 Jeep Cherokee Latitude 3.2-L V6)

"Shifting from 4th to 5th gear the transmission slams"

Anonymous, NC (2015 Jeep Cherokee Limited 3.2-L V6)

"when you accelerate from a stop into traffic the car hesitates and when it does move it accelerates excessively."

Roderick W., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Just not a well sorted transmission (very well knowen). 9 speed that NEVER uses 8 or 9. Rough shifting and hunting for the right gear for the situation. Various software updates has improved it some."

Dave S., SK (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"I will have the car in reverse to back out of some place. I will shift the car to first, but it won't engage. I'm literally sitting in traffic and the car won't move. I have to floor the accelerator and then the car will suddenly lurch forward. Although the car is an automatic, it reminds me of my former stick-shift cars, as it feels like the transmission won't engage first gear"

Anonymous, NE (2015 Jeep Cherokee Limited 3.2-L V6)

"Bangs into gear at time or hesitates to go into gear"

Anonymous, NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"It would slam into gear"

Anonymous, AZ (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Transmission shifting is very jerky. Have taken it in and was told it was functioning as designed. When at a complete stop and accelerating transition is very jumpy and rough"

R M., TX (2015 Jeep Cherokee Limited 3.2-L V6)

"Vehicle occasionally jerks violently when accelerating from a stopped position. The dealer adjusts the software. It stops for a while then comes back"

Chris W., CA (2015 Jeep Cherokee Latitude 3.2-L V6)

"Never fully repaired. Problem exists since soon after purchase. Service department adjusts to a different problem. But never correct"

Anonymous, MA (2015 Jeep Cherokee Limited 3.2-L V6)

"Transmission shifts in a rough, clunky fashion particularly in gears 1-4. It feels like a 3-speed auto transmission of the 1950's instead of the 9-speed computerized transmission that it actually is. Chrysler has provided 5 or more software updates, but none have really corrected the basic problem"

Ronald M., NM (2015 Jeep Cherokee Latitude 3.2-L V6)

"Transmission is not right for the car"

Anonymous, RI (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Doesn't downshift into first quickly enough, then lurches. Jeep is unable to fix the problem"

Anonymous, CO (2015 Jeep Cherokee Limited 3.2-L V6)

"Transmission light came on when shifting across the 2 different clutches in the right circumstances"

Anonymous, GA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"The shifting was smooth when I bought the vehicle but after approx 2,000 the shifting became very abrupt almost overnight"

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)

"Dealer said car would "learn" driving habits however it would shift at strange times. Wife said car was "possessed""

Anonymous, WI (2015 Jeep Cherokee Limited 3.2-L V6)

"SOFTWARE UPDATES HAVE NOT TOTALLY RESOLVED THE ROUGH SHIFTING"

Anonymous, NE (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"delay in shifting down when coming to stop, causing no power when trying to accelerate from stop, delay in shifting when trying to accelerate"

Matthew L., CO (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"car seems to shift gears too often"

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)

"We've talked to dealers across the country, when we get oil changes, they supposedly fixed the problem but it is still there, no one seems to know how to fix it. This is an automatic, and when moving from a stop, all the sudden (without any warning) the transmission makes a loud clunking sound as if the darn transmission dropped out! It's scary as we don't know why it does that and more frustrated that the dealer's service departments don't know or can't fix. There was a warranty repair "fix" for this problem, so Chrysler/Jeep knows of the issue. The one time we did have this "fixed" only to have it happen again and again afterward, with no success from Jeep."

Anonymous, NV (2015 Jeep Cherokee Latitude 3.2-L V6)

"The transmission has an intermittent shifting "clonk" between 25 and 40. Also, in down shift mode. Dealer has been unable to duplicate problem. Still have mileage and time on warranty, so the dealer keep driving to see what happens."

Anonymous, CT (2015 Jeep Cherokee Latitude 3.2-L V6)

"It jerks HARD at 42mph on an incline. No one seems to be able to fix it. It started after we had to have an under warranty replacement of the wiring harness in 2017."

Anonymous, (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Has been in 7 times they are unable to fix"

Shane B., OR (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"The 1st year the transmission was great. Shifted smooth and quick. Then at the one year mark, during a state (MA) inspection at the dealer, they flashed / reprogramed the transmission. b/c so many transmissions were failing. to protect a 2nd gear dog clutch? Ever since the transmission hangs up in third gear during deceleration even as slow as 1-3 mph. it will not down shift. Press and hold the accelerator to the floor because your about to be hit by a car T-boned or rear ended and if lucky it will slam into a lower gear ( BANG ) and get you out of the way. I've brought it right back to the dealer to have it looked at, and also at every service apt since and I inform them how bad the transmission is. Every time I'm told it is operating as designed... Very dangerous, I won't let anyone else drive the car. If you come to a yield or roundabout, Even though there is lots of room to merge in, The jeep lags so badly in 3rd gear and moves so slowly I'm either almost rear ended by the car behind or in a crash with the merging cars. Even worse crossing intersections. Unsafe. Before they flashed / reprogramed the transmission it was a great driving car. Now its the worst driving vehicle I've ever owned. This is a very common problem with the 2014 and 2015 model years. Hoping / praying for Jeep to step up andr resolve this ongoing very common problem"

Scott F., MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"It will not shift into the lower gear, hard thuds when slowing down, revs up when coming to a stop, slams into different gear if coasting through a yield sign or stop sign."

Anonymous, (2015 Jeep Cherokee Latitude 3.2-L V6)

"Transmission has always been a problem, bad enough Jeep has replaced the transmission. Shifting, usual a very noticeable hard shift slowing down or accelation from a stopped position. Adjustments are made, seems better but returns within a few weeks of driving. I don't get used to it, just tolerate it any finally back to the dealership. Should go back more often I quess, but they obviously can't fix it so I just hope for a total breakdown. I know they might have to replace the transmission again if that happens, but it's their expense because I bought the ultimate extended warranty. I also know replacement won't fix the problem, It's just a bad sitiuation. Soo I am stuck until I trade it off and some new driver gets stuck with it."

Donald K., AZ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Rough shifting during early acceleration and with the need to let off of the accelerator due to traffic conditions slowing. Same rough shifting in early acceleration up inclines."

Len D., FL (2015 Jeep Cherokee Limited 3.2-L V6)

"Vehicle surges at times while at slow speed. Also, it hesitates going up an incline while going at a slow speed."

Anonymous, TX (2015 Jeep Cherokee Limited 3.2-L V6)

"Transmission would bang into gear periodically."

Anonymous, NY (2015 Jeep Cherokee Limited 3.2-L V6)

"While towing would not down shift properly, stuck in third gear."

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)

"The 9 speed transmission had numerous software issues."

Anonymous, NY (2015 Jeep Cherokee Limited 3.2-L V6)

"After several computer flashes of the TCM and PCM, the Jeep still has shifting problems when doing a slow rolling stop. It rarely shifts into 1st and that can leave you in 2nd causing an hesitation when trying to pull into busy traffic. Also I have never seen the transmission shift into 9th gear even at high speeds."

Anonymous, BC (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"The computer cause the transmission to hesitate when accelerating"

Roderick W., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Slipping transmission

"Several times over the past year the transmission would jerk when shifting."

Anonymous, MN (2015 Jeep Cherokee Latitude 3.2-L V6)

"Jeep recalled the vehicle to an adjustment and it seems fine now"

James T., CA (2015 Jeep Cherokee Limited 3.2-L V6)

"Dealer fixed with download"

Bill L., ON (2015 Jeep Cherokee Limited 3.2-L V6)

"7500 miles. Went in for recall. After recall transmission would not downshift properly. when coming to a stop. Problem was erratic and didn't happen all the time. Returned to dealer and result was replace transmission. Still waiting. Shifting erratic"

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)

"The 9 speed auto transmission consistently has rough shifting in gears 1-4. It often abruptly clunks into another gear, occasional leaving you powerless For a split second. It also has a second or 2 delay when changing from "D" to "R" or vice versa. It is not a good vehicle to be used for a bank robbery with its hesitant and uncertain shifting!!!"

Anonymous, (2015 Jeep Cherokee Latitude 3.2-L V6)

"Transmission hesitates sometimes taking off. Dealer looked at it still has the problem."

Anonymous, IL (2015 Jeep Cherokee Limited 3.2-L V6)

"Transmission has a rough shift sometimes at 31 mph and 41 mph."

Anonymous, AZ (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Like the look of my Jeep but concerned with the transmission issue I'm experiencing."

Anonymous, TX (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"This transmission has never shifted correctly, smoothly. biggest problem is in actual shifting"

Donald K., AZ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Lower gears hesitate, then jerk when finally engage. Computer updates provide temporary fixes."

Eric M., MI (2015 Jeep Cherokee Limited 3.2-L V6)
Transmission computer

"rough gear changing which has been a problem and the computer software update by the company didn't help. ."

Roderick W., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Would go into neutral 5 times and not move"

David S., PA (2015 Jeep Cherokee Limited 3.2-L V6)

"In for service twice to adjust transmission software/settings for hesitation & lurching. Problem not completely fixed after two visits"

Anonymous, CO (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"This jeep has had shifting issues from the first week. It has been in the service department 5 times in the first year for the same problem and not ever fixed. The transmission shifts erratically in 1-3 gears. Sometimes not moving when accelerating from a stop. Never shifts smoothly and the severity varies leaving me unsure how to navigate into traffic. It shifted into neutral once while driving 45 mph. This car is unsafe. Once 40 mph is achieved it is a smooth ride. I have a lemon law lawsuit"

Diane S., WI (2015 Jeep Cherokee Limited 3.2-L V6)

"repaired once, replaced once no improvement so replaced transmission"

Anonymous, AZ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Jeep has a computer controlled 9 speed trans. It has been at the dealers for last 3 weeks. They have not been able to fix it. Auto tech exceeds dealers ability to diagnose and repair"

Michael F., TN (2015 Jeep Cherokee Limited 3.2-L V6)

"recall"

Anonymous, MI (2015 Jeep Cherokee Limited 3.2-L V6)

"Transmission Software update recall performed during first oil change"

Michael M., FL (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Transmission not shifting properly so dealer had to replace the transmission module. Had loaner car for three days"

Anonymous, TX (2015 Jeep Cherokee Limited 3.2-L V6)

"SOFTWARE UPDATES HAVE NOT TOTALLY RESOLVED THE ROUGH SHIFTING"

Anonymous, NE (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Warranty recall required updating transmission software. Now it is sluggish and hesitates when down shifting. Dealership is researching solutions :-("

David C., NC (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"shakes in 2nd gear"

Michael M., CT (2015 Jeep Cherokee Limited 3.2-L V6)

"Odd shifting when going in reverse on start-up and occassionally on the highway. Took it in and there was a recall for a reprogramming"

Darrin C., NY (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Service Transmission light came on with less than a week on the vehicle. Transmission Control Module had to be replaced. Seems to be fine now"

Walter M., TX (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Dealer calibration done due to manufacturer recall"

Anonymous, ID (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"At intermittent times the transmission would shift with a sudden clunk. The dealer made an adjustment and the problem was resolved."

Anonymous, WI (2015 Jeep Cherokee Limited 3.2-L V6)

"I just did. We only have one Jeep Cherokee, not two"

Anonymous, NV (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"According to Jeep, there was a bulletin/update concerning the computer, this was the 'fix' we had done. But it really didn't fix the clunking issue."

Anonymous, NV (2015 Jeep Cherokee Latitude 3.2-L V6)

"Since purchase, Jeep has provided updates to the transmission computer system to correct some shifting problems. Each update helped and we currently don't have any issues with the transmission or computer"

Anonymous, BC (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Various warning lights and severe shifting issues on two events were ultimately rectified by a new battery, even though the problems presented in transmission."

Anonymous, NM (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"car just stopped on the highway. turned off , then restarted it then all was ok. took in for service and was told trans. computer needed re set"

Anonymous, OH (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Dealers indicates software is reason transmission shifts rough and slips. Have reinstalled software for transmission and updated software several times without problem being corrected."

Anonymous, GA (2015 Jeep Cherokee Limited 3.2-L V6)

"The software had to be updated."

Roderick W., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Transmission leaks

"Transmission was leaking. The dealer successfully repaired it"

Chris W., CA (2015 Jeep Cherokee Latitude 3.2-L V6)
Transmission sensor or solenoid

"They (engineers) finally came up with some software to solve the problem"

David S., PA (2015 Jeep Cherokee Limited 3.2-L V6)

"A heat sensor "went" at @7500 miles. The entire transmission had to be replaced. More problems have followed. Chrysler has been a nightmare to contact and to have them call you back. This is the only way a customer has to communicate"

SUSn S., VT (2015 Jeep Cherokee Limited 3.2-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"This is associated with the screen issues"

Anonymous, IA (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

"The backup camera has been replaced once due to awful image quality especially at night. The replacement is no better. The 2011 Taurus we have is 100x better"

Kevin P., PA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"FROM PURCHASE, BACKUP SENSOR WOULD FAIL AND LOCK ALARM. WOULD HAVE TO SHUT DOWN CAR AND LET RESET BEFORE COULD DRIVE AGAIN. FINALLY HAD ENTIRE REAR SENSOR ARRAY REPLACED. ISSUE STILL EXISTS BUT LESS FREQUENTLY. VERY DISTRACTING WHILE DRIVING"

David S., NJ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)
Display screen freezes up

"Display screens turn off periodically with flickering. Presets are lost. Dealer unable to fix."

Chris W., CA (2015 Jeep Cherokee Latitude 3.2-L V6)
Display screen goes blank

"Initially, screen was going gray but would come back after restarting the car. Finally (app. 3 days later) the screen went black"

Michael M., MN (2015 Jeep Cherokee Limited 3.2-L V6)

"No touch screen controlls"

Anonymous, NL (2015 Jeep Cherokee Sport 3.2-L V6)

"Started to go blank right after the warranty expired. It would not come on when the car started, then gradually would come on with the intervals taking longer over time. Oddly, if you pressed the touch screen where a function should be, that function would work even if the screen was blank. Now the screen still will display after driving 20-40 minutes of driving; displays faster on warmer days. On some very warm days will come on right away. Took to Jeep dealer and they said rep;lace whole unit for 800.00. Makes little sense to me when obviously it is a component of the unit that is malfunctioning; likely one that regulates power flow to the display vs.touch-screen functions. Took to another mechanic who checked all power-flow to the unit and verified power to unit all correct. But also clueless about repair."

Judy C., WA (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Hardware replacement

"The head unit failed. Lost control of climate controls, radio, phone, gps, back up camera. Could only start Jeep and get dealer hoping nothing else would fail."

Anonymous, CT (2015 Jeep Cherokee Latitude 3.2-L V6)
In-dash navigation system (GPS)

"The navigation system consistently provides inaccurate information; sending us into the wrong lanes when approaching an exit or sending us in the wrong direction. My Garmin Nuvi that is several years old still provides better directions"

John C., PA (2015 Jeep Cherokee Limited 3.2-L V6)

"System does not allow you to change destination while you are driving. You are required to stop and put the ?? in park to change"

Ron B., IA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Updated information is unavailable. New roads are not show and freeway improvements are not updated"

Bill E., AZ (2015 Jeep Cherokee Latitude 3.2-L V6)

"Giving wrong info. Lost. Unable to connect"

Anonymous, GA (2015 Jeep Cherokee Limited 3.2-L V6)

"GPS components failed, causing the system to direct the driver to non-existent roads and turns. After almost eight months, the dealer replaced the entire UConnect hardware"

Thomas M., MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"NUMEROUS TIMES THE NAV WOULD NOT ALLOW ME TO PUT IN THE CORRECT OR INTENDED STREET NUMBER - IT WOULD LOCK OUT THE DIGITS I WAS TRYING TO ENTER"

David S., NJ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Maps are trash, waiting for new maps"

Roger H., KS (2015 Jeep Cherokee Latitude 3.2-L V6)

"The driver assist does not work in the snow"

Anonymous, CO (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Dealer installed an upgrade"

James G., IL (2015 Jeep Cherokee Limited 3.2-L V6)

"Was not able to locate my car's position in order to give driving directions."

Anonymous, CT (2015 Jeep Cherokee Limited 3.2-L V6)
Phone pairing (e.g., Bluetooth)

"As far as I can tell, the Bluetooth feature just stopped working."

Gerald B., OH (2015 Jeep Cherokee Latitude 3.2-L V6)

"Even after updating the system at a Chrysler dealer, we still receive messages the "There are no phones connected" message. Additionally, calls are frequently dropped in areas in which we are seeing 4 bars. Terrible system!!!"

John C., PA (2015 Jeep Cherokee Limited 3.2-L V6)
Radio

"intermittent static on some radio stations (AM)"

Anonymous, IA (2015 Jeep Cherokee Limited 3.2-L V6)

"There is no "off" button for the radio/sound system. You can mute it when you are in the car, but when you turn the car off, it "forgets" the mute, so that when you get back in the car, the sound system is on. The only way to not have the sound system playing when you get in the car is to turn the volume to zero"

Anonymous, NE (2015 Jeep Cherokee Limited 3.2-L V6)

"Doesn't always clearly tune in local stations. Also the passenger window won't go up and down"

Virginia T., TX (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Multifunction radio system antenna developed intermittent static discharge"

Anonymous, NC (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"static on the radio in some locations but not all the time"

Anonymous, IA (2015 Jeep Cherokee Limited 3.2-L V6)

"Satellite radio (Sirius) plays only intermitently"

Anonymous, VT (2015 Jeep Cherokee Latitude 3.2-L V6)

"Sirius radio does not work...replaced original radio for that reason...replacement radio only gives intermitant signal...all other aspects of the radio work well"

Tom M., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"The radio and the ENTIRE Uconnect system is glitchy. At times not working at all. Probably due to software issues that cannot be undated even though Jeep offers updates for the system. quote from the dealer the entire radio would have to replaced in order for it to take the updates"

Anonymous, AZ (2015 Jeep Cherokee Latitude 3.2-L V6)
Routine software updates

"Problems with the navigation system - after an update it doesn't work properly."

Anonymous, MI (2015 Jeep Cherokee Limited 3.2-L V6)

"the "updates" have wiped out some of the memory settings along with other minor annoyances and glitches though nothing safety related."

Anonymous, NJ (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Uconnect system does NOT take the recommended updates. Causing features to be not available. Stop start system is a JOKE!"

Anonymous, AZ (2015 Jeep Cherokee Latitude 3.2-L V6)
Software update fixes

"This particular year had multiple software issues requiring multiple trips to the dealer for fixes."

Kathleen K., NJ (2015 Jeep Cherokee Limited 3.2-L V6)

"The car stopped functioning properly- stuck in about 4th gear plus lots of warning lights on dash"

Anonymous, ON (2015 Jeep Cherokee Limited 3.2-L V6)
Steering wheel controls

"car died running down highway. Right front tire was not turning at same speed and locked up"

Anonymous, IL (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Voice control commands

"Voice texting constantly going out"

Anonymous, NV (2015 Jeep Cherokee Limited 3.2-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"During one of my trips to the dealer service department to complain about the transmission shifting, the torque converter was replaced. Didn't seem to make a lot of difference to the shifting patterns."

Anonymous, BC (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Transmission rebuild or replacement

"The transmission was doing jackrabbit starts from a standing stop. Acceleration is uncertain with hesitation. It feels unsafe."

Chris W., CA (2015 Jeep Cherokee Latitude 3.2-L V6)

"no power when you step on gas"

Donald L., PA (2015 Jeep Cherokee Latitude 3.2-L V6)

"Early model year transmission was replaced with a new transmission"

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)

"The transmission was replaced between 10,000 and 12,000 miles. It was covered by warranty"

Anonymous, IN (2015 Jeep Cherokee Limited 3.2-L V6)

"Needed completely new transmission and PTU (took over a month, all under warranty)"

Anonymous, MI (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"engine revs too high on downshift. stumbles starting from dead start"

Anonymous, AZ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Transmission failed; replaced under warranty"

Anonymous, CA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"ml light came on - took to dealer. They installed a new transmission, because the one I had could not be fixed"

Anonymous, PA (2015 Jeep Cherokee Limited 3.2-L V6)

"On the 3rd trip for the transmission not shifting smoothly or the Service Transmission light coming on they replaced the entire transmission"

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)

"A month later after replacement got another error that AWD was temporarily unavailable. No problems were identified. Then a tire sensor went bad and then a part had to be replaced in my front left axle <10000 miles. Fixed but still vibrating issues"

SUSn S., VT (2015 Jeep Cherokee Limited 3.2-L V6)

"recall service resulted in transmission replacement"

Anonymous, MN (2015 Jeep Cherokee Latitude 3.2-L V6)

"locked-up - had to be towed in"

Anonymous, CA (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Replaced transmission. Car lurched forward after being placed into park. Shifted poorly after transmission software update. Overall rough shifting"

Anonymous, WI (2015 Jeep Cherokee Limited 3.2-L V6)

"Had 650 miles on it and it had complete failure of the transmission. In service department for three weeks until Chrysler sent new one"

Anonymous, TX (2015 Jeep Cherokee Limited 3.2-L V6)

"REPLACED AT 2,300 MILES. DRIVEN ROUGH EVER SINCE. TRANSMISSION SOFTWARE IS JUST AWFUL. SHIFTS ALL THE TIME AND CHANGES IN THE FIRST 4 GEARS IS FELT MOST TIMES. NOT SMOOTH AT ALL"

Carrow F., NC (2015 Jeep Cherokee Latitude 3.2-L V6)

"Recall notice indicated I return for inspection"

Michael M., CA (2015 Jeep Cherokee Latitude 3.2-L V6)

"A part failed within the transmission that resulted in a complete failure necessitating replacement"

Arthur A., GA (2015 Jeep Cherokee Limited 3.2-L V6)

"My transmission had to be replaced because of overheating. When I got it back, 22 days later, the transmission computer didn't work properly! This took another 3 days to replace!"

Anonymous, AZ (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"The new cherokees appear to have a transmission that shipped from the factory with defects"

Anonymous, CA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Transmission had to be changed at 2000 miles, and rear differential makes a whistling noise"

John G., NY (2015 Jeep Cherokee Latitude 3.2-L V6)

"New Jeep required a transmission replacement after 2,000 miles. Is my impression, after talking with other owners, that this problem is widespread. apaert from this problem, car has been WONDERFUL"

Anonymous, MD (2015 Jeep Cherokee Limited 3.2-L V6)

"At an oil change the technician noticed the transmission housing appeared to be leaking. Took it to the dealer and it was determined to be a not unusual problem with the manufacturer of the housings. It was replaced under warranty (whew!)."

Anonymous, CO (2015 Jeep Cherokee Limited 3.2-L V6)

"Transmission previously services 4 times with "computer updates" to supposedly resolve issues. Finally replaced trans. 9000 miles later, gear box suffered total failure and wouldn't shift higher than 4th gear. Car in shop more than 3 weeks waiting for backordered part."

Anonymous, MI (2015 Jeep Cherokee Limited 3.2-L V6)

"A warning light came on. I couldn't figur the problem. Since it was still covered by warranty I returned to the dealer. I was told the trans needed replacing. I was loaned a rental. My vehicle was returned 4 days later. Still not satisfied with the trans mission performance. Otherwise the vehicle operates fine."

Anonymous, CA (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

"The transmission was replaced"

Anonymous, ON (2015 Jeep Cherokee Sport 3.2-L V6)

"During initial year. of ownership, I had the transmission electronic controls fixed 3 times. Then they just replaced it completely. It was covered by warranty. I had this problem 3 yrs, 3 months AFTER the replacement. The replacement had a 3 yer warrnaty, and they would not honor it because it was 3 months beyond warranty. Obviously, this is a system issue with Jeep."

Anonymous, MI (2015 Jeep Cherokee Limited 3.2-L V6)

"Leaving driveway vehicle just abruptly stopped and light came on transmission failure, contact you dealership. We called dealership and they said call tow truck. We were without a vehicle for 8 days and a rebuilt/new transmission was installed under warranty. Our cost was the tow truck."

Anonymous, WI (2015 Jeep Cherokee Limited 3.2-L V6)

"Transmission was defective and had to be replaced. Learned it was a common problem with this model."

Anonymous, UT (2015 Jeep Cherokee Limited 3.2-L V6)

"Transmission housing was found to be leaking at a routine service. Dealer acknowledged the problem with the supplier of this particular housing and the transmission was replaced under warranty. Because it was found early, it was only out of service for the replacement appointment."

Anonymous, CO (2015 Jeep Cherokee Limited 3.2-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Sunroof leaks"

Anonymous, NY (2015 Jeep Cherokee Limited 3.2-L V6)

"Sun roof drainage tubes clogged up and the spare tire area was full of water and water stains and mould were in rear storage area."

Anonymous, ON (2015 Jeep Cherokee Sport Unsure)

"Leaking badly. Had a Leak specialist come and find the leaks. One on the firewall (seam) and one in the sunroof."

Lynne B., BC (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Found water on Driver floor. Door was leaking. Although I didn't have 36,000 miles, the 3 years was up so I had to pay."

Anonymous, FL (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"This is not a leak but the opposite. The drivers door started filling up with water when it rained or went through the car wash. Water ran down the drivers window into the door cause seal was not sealing and the drain hole in door was plugged."

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)
Squeaks or rattles

"All I know it is something in the back of the jeep"

Anonymous, AK (2015 Jeep Cherokee Latitude 3.2-L V6)

"It has a rattling noise adjacent to sunroof Cannot see it or feel something loose"

Benjamin T., IN (2015 Jeep Cherokee Limited 3.2-L V6)

"The back seat squeaked. Jeep indicated there was a kit to fix it"

Anonymous, IL (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Had a squeak somewhere in the back seat area. Took 3 attempts to fix it. It was a loose bolt from the from the front seat"

Diane S., WI (2015 Jeep Cherokee Limited 3.2-L V6)

"Rattles in dashboard, Squeaks in rear compartment"

Anonymous, NY (2015 Jeep Cherokee Limited 3.2-L V6)

"Ticking noise in dash on rough road surfaces. Hatch Motors (Show Low, AZ) did GREAT job in finding and eliminating noise"

David B., AZ (2015 Jeep Cherokee Limited 3.2-L V6)

"back seat was never lubricated at the factory. drove us crazy! dealership had to keep the vehicle overnight TWICE so far to fix the problem, because they did not fully take things apart the first time to lubricate the seat hinges. Not happy with that"

Anonymous, CA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"rear seats squeak regularly, have had dealer look at these twice in order to attempt to remediate"

Anonymous, IL (2015 Jeep Cherokee Limited 3.2-L V6)

"Annoying loose-fit or rattle inside the cabin, in the dash area. Also, front suspension seems 'loose' and not tight and sure-feeling, like a sloppy worn-out shock hitting bottom over the smallest bumps. The rattle is not timed with bumps, but movem"

Matthew S., NH (2015 Jeep Cherokee Limited 3.2-L V6)

"Back seats seem to "chirp" when hitting a bump in the road. Jeep service seems to have corrected the problem recently"

Anonymous, NJ (2015 Jeep Cherokee Limited 3.2-L V6)

"Rear seat started squeaking on bumps at 1000 miles. Dealer repaired at no cost. Sunroof started rattling at 2000 miles. Haven't had time to have it repaired yet"

Anonymous, VA (2015 Jeep Cherokee Limited 3.2-L V6)
Wind noise

"It is hard to listen to anything because the noise is so loud"

Anonymous, AK (2015 Jeep Cherokee Latitude 3.2-L V6)

"Very noisey wind and engine sounds it is mot a quiet auto"

Anonymous, RI (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

"poorly designed oil change access cover underneath car. has come off or not reinstalled many times. causes extreme noise when missing cover causes an air tunnel at normal highway speeds"

Anonymous, (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Has a lot of wind and road noise like it has some misfit connections and horrible insulation."

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"After experiencing a "thunk" sound, I took the Jeep Cherolee Trailhawk to the dealer the next morning. The dealer discovered "some missing bolts." When they were about to install the new bolts, they discovered even more missing bolts. (This just happened and should be ready this week.)"

Thomas M., MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Differential

"It started with a leak and ended up with the total rear housing needing to be replaced."

Anonymous, CO (2015 Jeep Cherokee Unsure 3.2-L V6)
Driveline vibration

"Had vibration since new starting out in 1st and shifting to second gear"

Anonymous, MN (2015 Jeep Cherokee Limited 3.2-L V6)

"Vibration occurs when making a right turn at low speed and accelerating. Feels like a u-joint or drive shaft distortion, yet dealer says it is normal for AWD"

Ronald M., NM (2015 Jeep Cherokee Latitude 3.2-L V6)

"Vehicle has slight "quiver" when accelerated from complete stop. Mechanic has attempted to fix without improvement. Happens less than 50% of time"

Kevin K., WI (2015 Jeep Cherokee Limited 3.2-L V6)
Driveshaft or axle

"Noticed that vehicle was making a noise. Dealer detected that bearing was faulty on one of the rear axles. It was replaced and covered by extended warrantee"

Anonymous, ON (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Loud whining sound was coming from the drivetrain. The local Jeep dealership determined that the issue was a faulty driveshaft and that it needed to be replaced"

Anonymous, MA (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"After only 22,000 miles, the driveshaft needed to be replaced"

Anonymous, MA (2015 Jeep Cherokee Limited 3.2-L V6)

"Front axel boot leaking, rear axel worn. Both replaced under extended warranty"

Anonymous, CO (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Electrical failure

"My jeep has a stop start feature, that has been in the shop 8 days so far this month. The stop start feature stopped working and the computer say waiting for battery to charge. Many parts replaced still not working and still in shop this is the 5th day on second trip"

Anonymous, MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Kept jumping out of gear. Problems with new 9 speed transmission. In the dealership for over a month until finally fixed"

Anonymous, IN (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Dual zone A/C needed a sensor replaced"

Anonymous, ON (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Transfer case

"transfer case flat failed and needed to be replaced"

Michael K., FL (2015 Jeep Cherokee Limited 3.2-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"TCM & PCM update Running light didn't work needed a new control module Back up camera didn't work right another module needed"

Anonymous, MI (2015 Jeep Cherokee Latitude 3.2-L V6)
Headlights

"They were not good at night"

Ken F., AK (2015 Jeep Cherokee Latitude 3.2-L V6)

"I love everything about this jeep except the terrible headlights that are not much better than two candles. I had to pay a great deal of money for a aftermarket special headlights and have them professionally installed so they wouldn't interact with the computer system. Everything else is good but the headlights are very bad"

Anonymous, WI (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"rg ft headlamp burnt out, dealer laughing as he explained the repair was $450.00 this is a high intensity head lamp and the bumper will need to be pulled to repair. Purchased head lamp at a major parts store and found a professional shop to install by simply going into the wheel well replacing and re fixing the inner fender.$50.bucks. google the repair and it shows how to, would have cone this but no tools! retired."

Michael K., FL (2015 Jeep Cherokee Limited 3.2-L V6)

"Very poor lights. Limited area of lighting which make difficult to drive at night in a poorly lighted areas. I had changed the bulbs professionally to a higher scale but it did not help. The design is poor. On a scale of 1 to 10 compared to my two ford vehicles, and also an old European car iI will give this as 2."

Anonymous, SD (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Horn

"Very hard to use it"

Ken F., AK (2015 Jeep Cherokee Latitude 3.2-L V6)
Keyless entry

"The remote fob was working only sporadically. I took it in for repair....ended up having to pay over $400 for repair of the "receiving electronics" within the vehicle"

Nelson M., MI (2015 Jeep Cherokee Limited 3.2-L V6)

"Rear Hatch assembly issues"

Steven G., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"Remote intermittently stopped working, locked keys in the vehicle on its own.."

Anonymous, (2015 Jeep Cherokee Limited 3.2-L V6)
Tire pressure monitor

"During cold season, this is unreliable"

Steven G., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Warning lights

"Drive Side Seat Belt Sensor fails intermittently. Two dealers have not been able to fix the problem"

Michael M., FL (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"After steering was fixed 4 wheel alignment needed"

Haywood E., PA (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)
Ball joints

"Had to replace due to failure, but because of the way it's designed, I needed to replace the entire knuckle at significant extra cost"

Anonymous, IL (2015 Jeep Cherokee Limited 3.2-L V6)

"The vehicle only has 54000 km driven and to me is unacceptable that ball joints would need replacement. The replacement ball joints are guaranteed for life of the vehicle why can't the original equipment be the same."

Kenneth L., ON (2015 Jeep Cherokee Limited 3.2-L V6)
Power steering leaks

"Power steering icon lit. Not able to steer. Next day, we were able to drive the car directly to the dealer. Extended warranty, cost us $100. We are not really sure what the issue was."

Anonymous, MD (2015 Jeep Cherokee Limited 3.2-L V6)
Power steering pumps and hoses

"Power steering icon lit. Not able to steer. Next day, we were able to drive the car directly to the dealer. Extended warranty, cost us $100. We are not really sure what the issue was."

Anonymous, MD (2015 Jeep Cherokee Limited 3.2-L V6)
Shocks or struts

"Both front struts needed to be replace at ~110,000 KM. Unfortuanlty just outside of the 5year 100K warrenty."

Anonymous, NB (2015 Jeep Cherokee Limited 3.2-L V6)
Steering linkage (includes rack and pinion)

"The problem was the bar was bent and needed to be replaced"

Haywood E., PA (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"seems to have a 3 position steering wheel...straight too hard or not hard enough left or right turns. steering wheel seems to almost click into position."

Anonymous, NJ (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Wheel bearings

"Started getting some humming or howling cab noise in 2016; took it into the dealership to get it diagnosed and they said it was due to tire cupping. Tires were too new to replace so I just dealt with the increasing noise (repeatedly checking in with the dealership and being assured it was just the tires) for about a year. Finally, I got the tires replaced and the noise did not lessen. Took the Jeep to a different shop and they were able to diagnose the wheel bearing problem almost immediately and get it fixed that day. Considering the age of the Jeep (3 years), it was probably a factory defect."

Anonymous, MN (2015 Jeep Cherokee Trailhawk 3.2-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Premature brake wear

"The steel for doors is inferior"

Anonymous, NY (2015 Jeep Cherokee Latitude 3.2-L V6)

"Three wheels showed normal brake wear, but one wheel had metal on metal, but still had braking with vehicle. That wheel was squealing and screeching. Because one was totally bad all 4 wheels brakes were totally replaced at cost of $900.00."

Anonymous, WI (2015 Jeep Cherokee Limited 3.2-L V6)

"The original equipment brakes need to be better. I would be willing to pay more for the vehicle if the brakes had a lifetime guarantee when I purchased the vehicle."

Kenneth L., ON (2015 Jeep Cherokee Limited 3.2-L V6)

"All four tires/wheels needed brakes completely redone after 34,000 miles. This is premature in our opinion. Cost to us $750.00."

Anonymous, WI (2015 Jeep Cherokee Limited 3.2-L V6)
Regular brake failure

"Brakes replaced for regular brake wear by dealer - since that work the right front brake has had to be fixed twice - dealer will not advise the problem and doesn't charge but it is annoying"

Anonymous, ON (2015 Jeep Cherokee Limited 3.2-L V6)
Rotors

"At 50K, told by dealer that rotors were rusted and needed Leaning. $300. Did not have done."

Anonymous, ON (2015 Jeep Cherokee Sport 3.2-L V6)

"Within the first few hundred miles I noticed a serious vibration and shuttering when the brakes were applied at about 60 mph. Service dept. replaced the front rotors and later the rear rotors. Vehicle also had a problem with engine (rpm) surge"

Anonymous, NJ (2015 Jeep Cherokee Latitude 3.2-L V6)

"noisy"

Lawrence S., MN (2015 Jeep Cherokee Latitude 3.2-L V6)
Squeaking

"Had brakes and rotors replaced twice in past year and half. Brakes continue to squeak and have grinding noise. Dealer indicates not safety issue and will not replace."

Anonymous, GA (2015 Jeep Cherokee Limited 3.2-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"On one occasion when the vehicle was started, numerous warning and malfunction indicators began flashing on the display screen. At the same time, the shift lever locked and could not be put into reverse. After shutting off the engine and restarting it I was able to get the car moving, but the steering was stiff and the throttle response was abnormal"

Anonymous, MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"It just stopped working when we were driving very scary"

Frank C., PA (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"In August 2016, I took the car to the dealership because the steering and transmission did not work properly...very rough. They had to order Elena tropic parts and I did not receive the car back until late October...2 months"

Richard B., SC (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Rough idle causing internal vibration. Auto shut down od engine at stop annoying"

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)
Engine knock or ping

"Bolt was dropped into engine at factory when being built... Made the engine freeze up. They had to pull it"

Anonymous, NV (2015 Jeep Cherokee Latitude 3.2-L V6)

"Ping was likely a part of the tap noise that turned into a costly situation."

Anonymous, OK (2015 Jeep Cherokee Latitude 3.2-L V6)

"After the wiring harness was replaced under warranty the engine began a knocking sound that the dealership can't seem to fix."

Anonymous, (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Oil leaks

"The oil level was low enough the engine stopped running due to a low oil level sensor. Although it had to be towed I am glad the sensor stopped the engine and causing any damage to the engine."

Dave P., WI (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"oil filter adaptor leak. found and fixed same day"

Anonymous, AB (2015 Jeep Cherokee Limited 3.2-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"Blows cold when its set on higher temps-over 70 Changes to full cold when driving and temp is set to higher temps Service says its normal after they have installed a sensor and flapper valve-Ha ha"

Anonymous, MN (2015 Jeep Cherokee Limited 3.2-L V6)

"Bascially, the system provides either cold air or very hot air...no nuance whatsoever"

Nelson M., MI (2015 Jeep Cherokee Limited 3.2-L V6)

"Interior temperature not maintained at a comfortable level. A/C too slow to engage. Exterior thermometer too slow to register changes in temperature"

Anonymous, MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"It is difficult to get heat from the passenger side. Have to sync both sides, then run in AUTO mode for a few minutes, then over-ride AUTO to direct air from the vents. Otherwise heat is coming from the driver side but cold air from the passenger side."

Robert K., NY (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Heater system

"Passenger side heat must be full max or none at all. Thermal sensor has been on order for 6 months."

Anonymous, NY (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Air conditioner works great, however, until I turn on maximum heat, I do not have constant heat."

Anonymous, TX (2015 Jeep Cherokee Limited 3.2-L V6)

"The heater control did NOT send heat at the floor so in winter my feet get cold. I reported to the dealer and the result cost me $35. to install an air filter which did nothing to improve the condition."

F M., ME (2015 Jeep Cherokee Sport 3.2-L V6)
Refrigerant leaks

"Had a coolant leak that cost a fair amount to repair due to the cost of newer refrigerants and environmental regulations"

Anonymous, SK (2015 Jeep Cherokee Trailhawk 3.2-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"Both manafold pipes, I believe that they are called the flex pips, begain leaking where they connect to the main exahust system. This happened at just over 110,000 KM so not covered by warranty."

Anonymous, NB (2015 Jeep Cherokee Limited 3.2-L V6)

"crack in flex pipi of exhaust."

Anonymous, NY (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Other/unsure

"The system is unresponsive at start-up about 50% of the time. Often, I reset it; but when unresponsive, both the touchscreen and the hard knobs do not affect music selection or volume unless reset"

Matthew S., NH (2015 Jeep Cherokee Limited 3.2-L V6)

"Getting a message that says check airbag system. Message is intermittent and have not had it checked out yet."

Anonymous, TX (2015 Jeep Cherokee Trailhawk 2.4-L 4 Cyl)

"Goes on and off - think there is probably a short or a problem with the sensor under the seat."

Lynne B., BC (2015 Jeep Cherokee Trailhawk 3.2-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Check engine light and check gas cap light on dash lite up."

Anonymous, MA (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Turned out to be simple in canister hose connection ; however, took 2 visits to dealer to figure it out."

Anonymous, (2015 Jeep Cherokee Latitude 3.2-L V6)

"Engine Light came on--Leaking Purge Valve Replaced"

Anonymous, NM (2015 Jeep Cherokee Limited 3.2-L V6)

"The Controller Area Network (CAN bus) experienced several intermittent errors. nothing was done. They cleared on their own."

Anonymous, (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Sensors (includes O2 or oxygen sensor)

"Check Engine light activated and diagnostics indicated faulty O2 sensor. Replaced with new after market sensor did not resolve the problem. Subsequently replaced with OEM sensor and problem resolved. Complicated because there was also an emission recall on the vehicle and Chrysler still does not have a solution to resolve the recall"

Anonymous, BC (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"leak, covered under warrenty - fixed"

Anonymous, SD (2015 Jeep Cherokee Limited 3.2-L V6)

"Had to have the engine replaced at 6000 miles due to cracked cylinder head. Faulty aluminum? Car was hesitating at acceleration"

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)

"Reported issue and had a quick check before a field trip to New Orleans from Oklahoma and was told to proceed with trip. Returned with tapping sound. Had regular oil changes during entire ownership and manufacturer determined not responsible. Dealership passed cost to me. A bit over $4,000.00 in repairs."

Anonymous, OK (2015 Jeep Cherokee Latitude 3.2-L V6)
Engine rebuild or replacement

"Car was under warranty. Was provided a rental for a month while the dealership got permission to replace engine. Dealership working with me is excellent. Very disappointed in jeep. Lost confidence in brand, but has is American-made mostly. never had this problem with a car before"

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Failing battery (this is an AGM battery) caused problems with the red light start-stop function which not ready. Dealer had the car in 4 times over 13 months replacing the battery temperature sensor, when all along the problem was the battery not able to come to full charge. It finally took Chrysler engineering on the phone with the dealer shop to direct them to test the battery."

Ronald M., NM (2015 Jeep Cherokee Latitude 3.2-L V6)
Coil

"This was causing hesitation and misfires while passing. The dealership didn't find a problem, so I had to fix it."

Anonymous, (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Starter

"There was a problem between the ignition starter button and the starter. Button press wouldn’t initate starting. Dealer remedied, fine ever since."

Anonymous, NM (2015 Jeep Cherokee Trailhawk 3.2-L V6)

"long term wear a concern with restart at every intersection"

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Radiator

"This radiator started leaking from a failed weld seam. This should have been covered by warranty, but they say it's not part of the power train . This was over $900.00."

Anonymous, (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Thermostat

"I had it in for routine service and a code came up to replace the failed thermostat."

Dave P., WI (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

"The thermostat had to be replaced after 8,000 miles. It went bad"

Anonymous, IL (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Door handle broke off at 1000 miles. Plastic parts failed"

Chris D., CA (2015 Jeep Cherokee Latitude 3.2-L V6)
Locks and latches

"Painted plastic cover on gas cover fell off. Had to epoxy in place."

William B., ME (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Tailgate, hatch or trunk

"The tailgate would not open electronically"

Brad S., CA (2015 Jeep Cherokee Latitude 3.2-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Trim not fitting in place"

Anonymous, ON (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

"apparently got loose thru vibration fro off road driving, was able to snap back in."

Julio S., AZ (2015 Jeep Cherokee Trailhawk 3.2-L V6)

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
POWER TRAIN
Jun 11, 2020
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
What should you do:
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V343000
Potential Number of Units Affected: 67248
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
May 17, 2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
What should you do:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V332000
Potential Number of Units Affected: 4815661
EQUIPMENT
Dec 21, 2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Summary:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
What should you do:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V824000
Potential Number of Units Affected: 61791
SEATS
Aug 10, 2016
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
What should you do:
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V590000
Potential Number of Units Affected: 1827
POWER TRAIN
Jul 12, 2016
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
What should you do:
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V529000
Potential Number of Units Affected: 329540
ELECTRICAL SYSTEM, STRUCTURE
Dec 09, 2015
A short circuit in the module increases the risk of a fire.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
What should you do:
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V826000
Potential Number of Units Affected: 32784
ENGINE AND ENGINE COOLING
Oct 19, 2015
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
What should you do:
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V676000
Potential Number of Units Affected: 75592
EQUIPMENT
Jul 23, 2015
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
What should you do:
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V461000
Potential Number of Units Affected: 1416903
STRUCTURE
Jun 22, 2015
A short circuit in the liftgate control module may result in a fire.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
What should you do:
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V393000
Potential Number of Units Affected: 99399
AIR BAGS
Jan 28, 2015
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Summary:
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
What should you do:
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V041000
Potential Number of Units Affected: 230290
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