The Cherokee finally gives Jeep a small SUV for those who want the brand's trail cred but don't want to pay Grand Cherokee prices. And while it does offer a lot of workhorse capability for this class, it fails to get a lot of the day-to-day basics right. The list of flaws is long. Performance and fuel economy from the four-cylinder engine is pathetic.
Alerts
There are 7 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard. FCW, AEB, BSW, and RCTW standard from 2021.
Road Test

The Cherokee finally gives Jeep a small SUV for those who want the brand's trail cred but don't want to pay Grand Cherokee prices. And while it does offer a lot of workhorse capability for this class, it fails to get a lot of the day-to-day basics right.

The list of flaws is long. Performance and fuel economy from the four-cylinder engine is pathetic. It struggles and feels underpowered, while returning only 22 mpg overall, which makes the Cherokee one of the least fuel-efficient models in this category. The V6 is far more pleasant and is definitely the better choice, but it still isn't particularly quick. A new nine-speed automatic transmission may give the Cherokee bragging rights, but it delivers rough, unrefined, and ill-timed shifts. Thick roof pillars hurt visibility and the driving position is awkward. Handling is competent but dull, and the ride is jittery.

Seating
2 front, 3 rear
Drive Wheels
4WD, AWD, Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 9-speed Automatic
Engines Available
  • 2.4-liter 4 (184 hp)
  • 3.2-liter V6 (271 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Jeep Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Hesitates at start up"

Anonymous, IL (2016 Jeep Cherokee Limited 3.2-L V6)

"Delayed engagement of Forward and Reverse gears that the dealership thinks is normal; they keep indicating No Trouble Found."

Anonymous, NY (2016 Jeep Cherokee Latitude 3.2-L V6)

"When you back up and put it in drive most every time."

Anonymous, (2016 Jeep Cherokee Trailhawk 2.4-L 4 Cyl)

"car doesn't shift when temp is below 20"

Anonymous, NY (2016 Jeep Cherokee Latitude 3.2-L V6)

"The CVT on this vehicle is AWFUL! From a stop, it takes much too long for the transmission to engage under acceleration, and while cruising if you need to find passing power the transmission dies then revs very high, sometimes creating a "slamming" effect causing the whole vehicle to buck violently. Worst tranny I've ever driven. Thank goodness it's a company car"

Eric M., GA (2016 Jeep Cherokee Sport 2.4-L 4 Cyl)
Slipping transmission

"Slipping transmission"

Zillah J., CA (2016 Jeep Cherokee Latitude 3.2-L V6)

"Occasionally slips between 1st and 2nd"

Steve P., FL (2016 Jeep Cherokee Latitude 3.2-L V6)

"continued issue with transmission slipping"

Zillah J., CA (2016 Jeep Cherokee Latitude 3.2-L V6)

"At 10 to 13 mph from a stop the transmission will not shift into the next gear it just puts the truck in neutral. No matter what I try it just rolls until it pops back into gear about 1 1/2 to 2 mins later. At a red light I have almost been hit from behind 2x's. Dealer will not fix bc it does not do all the time and doesn't do it they have it. although they have had similar problems with other Jeeps. When it does finally shift into gear it makes a loud bang and it kicks into gear not shift into gear."

Anonymous, NY (2016 Jeep Cherokee Latitude 3.2-L V6)

"each time I stopped at a light and then stepped on the gas the car dragged"

Harvey M., FL (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)
Transmission computer

"Experienced rough shifts and service transmission light. It was fixed via a software update."

Steven S., MI (2016 Jeep Cherokee Latitude 3.2-L V6)

"Jeep's Elusive 9th Gear. I'm far from alone on this. 9th gear never gets engaged unless I test drive it over 85 mph, which is, of course, not legal anywhere on a public road. No fix available from Jeep."

Anonymous, NY (2016 Jeep Cherokee Latitude 3.2-L V6)

"Vehicle shifts improperly and a thumping sounds comes from acceleration and down shifting. Dealer stated that Chrysler/ Jeep is aware of the problem and is working on a fix."

Anthony C., FL (2016 Jeep Cherokee Limited 3.2-L V6)

"The Transmission went into limp home mode. The dealer reprogrammed it the next day so I was back on the road in one day"

Anonymous, BC (2016 Jeep Cherokee Unsure 3.2-L V6)

"Problem was when new transmission would go out of gear when travelling, when corrected no further problem"

Anonymous, (2016 Jeep Cherokee Limited 3.2-L V6)

"car was dragging when I stepped on the gas after a light change"

Harvey M., FL (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Transmission was re flashed due to a delay in shifting from park to drive"

C M., IL (2016 Jeep Cherokee Latitude 3.2-L V6)
Transmission sensor or solenoid

"Service 4wheel drive warning kept being displayed"

K W., ON (2016 Jeep Cherokee Limited 3.2-L V6)

"Problem of new trans, would stop while travelling, had to restart to get moving"

Bill C., BC (2016 Jeep Cherokee Limited 3.2-L V6)

"The transmission was repaired and 3 days later the same sensor needed to be repaired"

Anonymous, AZ (2016 Jeep Cherokee Latitude 2.4-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Windshield washer reservoir cracked, for no apparent reason, was hard to get to and expensive to replace, and was not under the CPO warranty."

Anonymous, (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Bad enough that the dash had to be removed and part of the Jeep re-welded."

Anonymous, GA (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)

"When it rains, the car is wet inside. Dealer says it's not a leak but that drains have to be cleared. I am paying to have drains cleared once every month"

Douglas R., NY (2016 Jeep Cherokee Limited 3.2-L V6)

"water entering front passenger footwell"

Anonymous, OR (2016 Jeep Cherokee Sport 2.4-L 4 Cyl)
Seals and/or weather-stripping

"After a good rain my wife discovered water in the rear passenger floor board. She took it to the dealership and they just said it must have been a seal leak, but could not locate where the water came from."

Dan C., AR (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)
Squeaks or rattles

"The car makes a lot of noises from underneath. In the summer the car makes a clinking noise after it is shut off."

Anonymous, IL (2016 Jeep Cherokee Latitude 3.2-L V6)

"Driver's side rear seat rattled when driving. Had it looked at 2-3 times before I requested that the entire seat be replaced, which was done."

Steven H., UT (2016 Jeep Cherokee Trailhawk 3.2-L V6)

"There is a frustrating rattle somewhere in the top of the car that started after we went over an unpaved road. It's frustrating as it's louder at times and almost quiet (especially when we're near the dealership)."

Peter F., CA (2016 Jeep Cherokee 3.2-L V6)

"The squeak started last year. It is located in the rear seat. Sometimes I can get it to stop by sliding the seat forward and then forcefully returning it to its locked position."

Anonymous, OH (2016 Jeep Cherokee Limited 3.2-L V6)

"There was an intermitent low rattling no one could find. Eventually it was traced to the mechanism for the retractable glass roof and fixed after i owned it for a year and went back to Jeep multiple times. You could not hear it all the time. They even kept the care and had people drive it around until someone eventually heard it and they could isolate where it was coming from."

Anonymous, NY (2016 Jeep Cherokee Limited Unsure)

"Moonroof squeaks/rattles required lengthy repair time. Known issue with manufacturer's bulletin"

Matthew S., MN (2016 Jeep Cherokee Limited 3.2-L V6)

"Rattle noise when the fan was running"

Anonymous, CA (2016 Jeep Cherokee Sport 2.4-L 4 Cyl)

"There indescribable squeaks that occur during driving, have not been able to isolate issue and dealer can't find it"

Scott B., PA (2016 Jeep Cherokee Trailhawk 3.2-L V6)

"Sun roof rattles loudly, Have to keep it partially open to keep it quiet. Dealer unable to fix it"

Anonymous, PA (2016 Jeep Cherokee Trailhawk 3.2-L V6)
Wind noise

"You can't hear people on your cell phone because the outside road noise is so bad in the car."

Louise D., MI (2016 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Doores/windows don't seem to close all the way. Wind and noise come through gaps"

Douglas R., NY (2016 Jeep Cherokee Limited 3.2-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"The display would freeze in the middle of using it"

Charles A., NY (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)

"salesman was walking us thru everything after we bought the new jeep, when he got to setting up the u-connect the screen was froze & they kept the jeep for 2 weeks & replaced the defected unit .they gave us a new car to drive while it was in the shop"

Anonymous, MN (2016 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Hardware replacement

"Radio and display screen failed after updates. Replaced free of charge by Jeep Customer Service."

Anonymous, PA (2016 Jeep Cherokee Latitude 3.2-L V6)
In-dash navigation system (GPS)

"I recently relocated from Seattle to Atlanta so I need to rely on my navigation system extensively since I don't know the Atlanta area at all. Due to directions given by the navigation system I have gotten lost and/or sent many miles (10 + ) out of my way. I now use my phone to compare routes, I would say 99% of the time my phone will provide a shorter more direct route the car navigation wants to send me miles further and then turn back to where I need to go. One example, I needed to go 1 mile up to the next exit to reach my destination. My navigation system wanted me to go 6 miles further down the Interstate make a U-turn and them took me back to my actual destination. I have pictures of the car navigation showing I should turn right and my phone said turn left...my destination was to the left. I am seriously considering selling this car just because I'm so frustrated by constantly getting lost by the incorrect directions I'm getting. I've changed settings multiple times but it doesn't seem to make a difference. I talked to the dealership and they look at me like I have 3 heads. So even though I will probably take a loss on what I owe, I'll take it just to unload this piece of crap!"

Anonymous, WA (2016 Jeep Cherokee Limited 3.2-L V6)

"Gps periodically gets lost and does not know where it is at or what direction it is headed. Eventually recovers and performs normally after several minutes."

Anonymous, TX (2016 Jeep Cherokee Limited 3.2-L V6)

"The symbol indicating the location of the vehicle on the map was way off. At one point, it showed me in the middle of the ocean"

Charles A., NY (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"Recently I did a UConnect update. Ever since when my phone is paired with the car, I do not get audio commands from my phone navigation (Google Maps). If I unpair my phone I get audio commands. Since the cars navigation system keeps getting me lost I rely on my phone to get me where I need to go. It is very inconvenient to unpair my phone because then I can't take calls."

Anonymous, WA (2016 Jeep Cherokee Limited 3.2-L V6)
Radio

"An update appeared on my screen, the dealer allegedly fixed it, the update kept re-appearing. I took my Jeep to another dealership who found that the radio had failed and had to be replaced. This all happened within two weeks of my warranty expiring. Dealership #1 didn't want to fix it, Dealership #2 replaced the radio at their expense even though the warranty had expired. They saw from my paperwork that I had tried to get dealership #1 to fix it while the warranty was still in effect."

Anonymous, TN (2016 Jeep Cherokee Overland 3.2-L V6)

"Poor reception on the Satellite radio. Frequent dropouts"

Anonymous, VA (2016 Jeep Cherokee Overland 3.2-L V6)
Steering wheel controls

"radio controls will not function properly. also the vehicle will not recognize the key fob sometimes"

Anonymous, (2016 Jeep Cherokee Trailhawk 3.2-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

"When driving in heavy rain the electric system shuts down, including the headlights and windshield wipers. We have to pull off the coda and wait until the systemsrys out. The dealer stated they they could not find any evidence of this occurring and did not attempt to address the issue."

Anonymous, WI (2016 Jeep Cherokee Latitude 3.2-L V6)

"Too dim, dangerous to drive on dark roads or when it rains"

Anonymous, QC (2016 Jeep Cherokee Limited 3.2-L V6)

"original light very poor had them replace with LED at cost of CDN$300"

H F., AB (2016 Jeep Cherokee Limited 3.2-L V6)

"headlights very poor replaced with LEDs they didn't work so replaced with better quality lamps & they are better but still not great"

Anonymous, AB (2016 Jeep Cherokee Limited 3.2-L V6)

"LED lamp failed. OEM part was $350, plus 1-1/2hr shop time. Aftermarket $200 and shop time can be saved if removing the inner panel, rather than the outer bumper panel, (as per OEM instructions.)"

Anonymous, ON (2016 Jeep Cherokee Limited 3.2-L V6)

"During rain storms the entire electrical system for the dash, wipers and exterior lights fail. The dealer claimed that there was nothing noted in the computer and could not recreate the occurrences"

Anonymous, WI (2016 Jeep Cherokee Latitude 3.2-L V6)
Interior lights

"The interior lights on the cluster instrument panel do not turn off when the car is shut off. They stay on anywhere from 5 minutes-3 hours after the car is shut off."

Anonymous, IL (2016 Jeep Cherokee Latitude 3.2-L V6)
Warning lights

"I had a warning sensor go off then the car ran very poorly until I got it to the dealership. The electrical problem was resolved after 2 trips to the dealer"

Jean G., IL (2016 Jeep Cherokee Limited 3.2-L V6)
Wiper motor or washer

"There was a recall on the wiper motor"

Scott B., PA (2016 Jeep Cherokee Trailhawk 3.2-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"That was the same problem as the transmission mentioned earlier. Your questionnaire made it confusing to choose where to note the issue."

Anonymous, NY (2016 Jeep Cherokee Latitude 3.2-L V6)
Differential

"It exploded. Had to be totally replaced. Was under warranty."

Anonymous, PA (2016 Jeep Cherokee Limited 3.2-L V6)

"The rear differential had a torque converter that was leaking transmission fluid due to a defective seal. The vehicle had to be flat towed to the dealership for repairs. The dealer installed a whole new differential under warranty in a one day turn around"

Anonymous, ON (2016 Jeep Cherokee Overland 3.2-L V6)
Driveline vibration

"this was discovered during the annual service visit. the dealer recommended the repair and it was covered under warranty."

Allen C., TX (2016 Jeep Cherokee 2.4-L 4 Cyl)
Driveshaft or axle

"One week after purchase, the axle completely broke without any cause. This was replaced with the warranty but many other problems with the car were paid out of pocket. This car has been in the shop more than it has been out."

Jean G., IL (2016 Jeep Cherokee Limited 3.2-L V6)
Electrical failure

"the system stopped cooling and, after numerous attempts at figuring it out by the service center, it turned out to be spliced cable that needed replacement."

Anonymous, FL (2016 Jeep Cherokee Latitude 3.2-L V6)

"A new bezel kit for the shifter had to be installed because of a Service Shifter message appearing on the dashboard. Also the water pump had to be replaced because it was leaking coolant. I didn't see a box to check for that. ."

Kevin G., MO (2016 Jeep Cherokee Trailhawk 3.2-L V6)
Traction control

"Does not work very well."

J S., FL (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Overheating

"Same as previous comment. These two issues happen together."

Anonymous, WA (2016 Jeep Cherokee Sport 2.4-L 4 Cyl)
Radiator

"Horrible anti freeze odor entering into vehicle while driving or at a stop"

Salvatore A., IL (2016 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Complained numerous times that I could smell coolant and asked for them to check radiator and hoses or whatever may have been causing the smell. Each time I came in they would tell me that they couldn't find anything, until one night while driving home the car going 55 mph just turned itself off and it was hard to get the car to the side of the road. The car smelt like it was burning sugar too. Tried to start car numerous times on the side of the car and finally after 3-4 times it started. Immediately the next day called and told them what happened and they said to bring it in and thats when they said they NOW could tell there was a leak in the radiator and the hoses and that the A/C wasn't working properly and also that they needed to check for a system update for why the car had stalled, so they said they would need to keep the car and gave me a free loaner car. They kept the car for 5 days and to this day you can still smell burnt coolant and of course the warranty is over. They replaced the radiator which had a crack in it they told me as well as replacing the the coolant and hoses connections and checked A/C system and recharged the A/C. Horribly discouraged by a dishonest automotive industry so please tell people to be aware, my car cost $35,000, think of the people who buy $50,000 to $80,000 + for their cars or trucks!"

Louise D., MI (2016 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"The radiator began leaking. Started in the summer and was noticeable because of coolant smell. Problem was resolved in February 2020 by the dealership and was completely covered under warranty"

Anonymous, BC (2016 Jeep Cherokee Trailhawk 3.2-L V6)
Thermostat

"Warning light came on & remote start wouldn’t work. Dealership replaced thermostat. It was covered by warranty."

Judy T., OH (2016 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"The check engine light comes on periodically, and the computer always comes back to the thermostat. I haven't replaced the thermostat, because when I top up the oil and coolant, the check engine light goes off. It seems to be blowing oil through the engine as well. Our mechanic can't seem to pinpoint the problem."

Anonymous, WA (2016 Jeep Cherokee Sport 2.4-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"compressor went out,replaced"

Ron H., AZ (2016 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Automatic climate control

"passenger side goes to HI by itself sometimes, dealer has no cure because problem is intermittent"

Anonymous, QC (2016 Jeep Cherokee Limited 3.2-L V6)

"After having the AC system computer updated, problem still existed. Finally a sensor was changed and problem was corrected."

Anthony C., FL (2016 Jeep Cherokee Limited 3.2-L V6)
Blower (fan) motor

"Blower fan failed"

Anonymous, PA (2016 Jeep Cherokee Latitude 3.2-L V6)
Heater system

"Poor heating - turned out to be a pinched hose"

Anonymous, NY (2016 Jeep Cherokee Sport 2.4-L 4 Cyl)
Refrigerant leaks

"Radiator needed to be replaced."

Anonymous, CT (2016 Jeep Cherokee Trailhawk 3.2-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"See previous comment on EPB - the systems are "interconnected" by large scale vehicle control modules - Powertrain and Vehicle modules"

Anonymous, MI (2016 Jeep Cherokee Latitude 3.2-L V6)
Calipers

"On the front brakes only half of the calipers were working so one of the pads looked brand new while the other was worn down to the metal. This resulted in the rotors needing replacement."

Bruce S., ME (2016 Jeep Cherokee Trailhawk 3.2-L V6)
Parking brake

"EPB system would not release; vehicle could not be moved. Had to have EPB switch replaced and EPB system checked. Problem related to an electrical / control problem that cropped up again later (not an EPB issue but an ECM / BCM module issue to which the EPB / ABS controls have to "talk")"

Anonymous, MI (2016 Jeep Cherokee Latitude 3.2-L V6)
Squeaking

"Brakes. I bought the car when it came off lease. It had 33,000 miles on it when I bought it. They told me the brakes were new. About a month after I bought the car I noticed an occasional grinding sound from the brakes. I brought the car back to Jeep dealership. They looked. Said the brakes were new and they could find no ptoblem. It happened again I brought the car to my own mechanic. He told me the same thing. Brakes wre new and good. While it doesn't happen as often anymore, it still happens. One of my neighbors has a Jeep and tells me it happens to him as well only very sporadically. It's annoying but it now happens so infrequently I just live with it."

Anonymous, NY (2016 Jeep Cherokee Limited Unsure)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"Same as the previous"

Bill C., BC (2016 Jeep Cherokee Limited 3.2-L V6)
Transmission rebuild or replacement

"Out of the blue my truck stopped moving after I left a stop sign. Turns out my transmission needed to be replaced when there was only about 15,000 miles on the Jeep. It took over a week to get serviced."

Anonymous, WI (2016 Jeep Cherokee Latitude 3.2-L V6)

"The transmission component that controls the drive system stopped functioning so the car could not engage four wheel drive. The two wheel drive system worked but was unstable. The transmission had to be totally rebuilt. Luckily it was covered by the drive train guarantee that was still in effect."

Anonymous, NY (2016 Jeep Cherokee Latitude 3.2-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"check engine light on 3 different times"

Anonymous, NJ (2016 Jeep Cherokee Sport 2.4-L 4 Cyl)

"When the car is overdue for an oil change, it will periodically shut down while you are driving."

Anonymous, OH (2016 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"The check engine light kept coming on - after 3 times in the shop they replace the computer board and have't had any issues since"

Anonymous, WI (2016 Jeep Cherokee Latitude 2.4-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel pump

"Fuel pump stopped working while driving in town. I stopped at a red light, when the light turned green I started off but only got to the center of the intersection where it completely died. I had it towed to a local mechanic (free towing through roadside assistance). Total mechanic cost was about $640. He is an honest mechanic."

Anonymous, NM (2016 Jeep Cherokee Sport 2.4-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"The check engine light came on so I brought it to the dealer and it was repaired for free because it was still under warranty."

Anonymous, NY (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"The problem was caused by the previous owner. The problem was experienced every time we drove it."

Anonymous, CA (2016 Jeep Cherokee Trailhawk 2.4-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

"temperature gauge read high temp, warning chime for overheat. all inetrmittent. Dealer unable to isolate problem. currently replacing haed gasket"

Anonymous, NJ (2016 Jeep Cherokee Sport 2.4-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Tailgate, hatch or trunk

"The vehicle was recalled for a water caused problem with the hatch"

Anonymous, CA (2016 Jeep Cherokee Trailhawk 3.2-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"A part of the automatic shifter knob assembly fell off - the part that depresses the unit for gear selection - and the only possible fix is to replace the shifter. Who designs these things?"

Anonymous, (2016 Jeep Cherokee Limited 2.4-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

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