Redesigned for 2011, the Sorento is a capable and pleasant SUV, straddling the small and midsize SUV categories. It's one of the few to offer a third-row seat in this class. The Sorento's V6 delivers smooth and quick performance with decent fuel economy.
Alerts
There are 6 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS available, standard from 2007. ESC standard from 2007. Side and head protection air bags standard from 2011.
Road Test

Redesigned for 2011, the Sorento is a capable and pleasant SUV, straddling the small and midsize SUV categories. It's one of the few to offer a third-row seat in this class. The Sorento's V6 delivers smooth and quick performance with decent fuel economy.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
  • 6-speed Manual
Engines Available
  • 2.4-liter 4 (175 hp)
  • 3.5-liter V6 (276 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"doesn't work, repair is too expensive to repair"

Peter D., PA (2011 Kia Sorento Unsure 2.4-L 4 Cyl)

"indicators on dashboard go on but no problem is found"

Kathy D., CA (2011 Kia Sorento Unsure 2.4-L 4 Cyl)

"Instrument Cluster went out at 61,000 miles on vehicle. Dealer's price was $1400"

Anonymous, WI (2011 Kia Sorento LX 2.4-L 4 Cyl)

"Gauges constantly warn of empty windshield fluid when it is full, electrical system has issues as well"

Anonymous, MA (2011 Kia Sorento LX 3.5-L V6)
Headlights

"The connector in the left headlight keeps burning up and we have to replace the entire headlight. We have replaced the entire headlight once already since 2014 and now we have to replace it again"

Anonymous, NC (2011 Kia Sorento LX 3.5-L V6)

"Repeatedly have had to replace Sylvania after-market bulbs within 12 month warranty periods. They were not as good as the original bulbs"

Lewis R., MI (2011 Kia Sorento Base 2.4-L 4 Cyl)

"low beam driver side constantly fails every 3 months"

Anonymous, PA (2011 Kia Sorento EX 3.5-L V6)

"wire harness for both left and right headlights corroded causing shorts and light failure. Headlights are not readily accessible requiring service"

Richard B., CT (2011 Kia Sorento LX 2.4-L 4 Cyl)

"H11 connector to bulb melted and light left headlight inoperable. Purchased reaplacement connector from NAPA for $10 and soldered in myself. Easy fix"

Anonymous, TX (2011 Kia Sorento LX 2.4-L 4 Cyl)
Keyless entry

"The key fobs are flaky and use batteries like no tomorrow. The electronic locks where finally replaced on the car this past Fall after dealing with issue with them since purchasing the car 6 years ago. Now, the rear lift gate does not lock and will open even if the doors are locked but the panic alarm will go off. The key fobs were supposed to be replaced but at the last second, Kia denied their replacement and wanted to charge us full price for a warranty item"

Wayne C., TN (2011 Kia Sorento Base 2.4-L 4 Cyl)

"keyless entry periodically stops working. Thankfully, there is a way to override, but it's inconvenient"

Anonymous, CO (2011 Kia Sorento LX 2.4-L 4 Cyl)

"The remote start system is a factory installed third party system built by Audiovox. It was a part of the keyless entry system that failed with the electronic keyless locks. When the locks failed to work by key fob, the car would not start and had t be towed to the dealership to be repaired. If you were to use the manual key lock on the driver's side door, the panic alarm would go off and disable the car. The manual key lock on this vehicle is absolutely useless and cannot be used at any tim"

Wayne C., TN (2011 Kia Sorento Base 2.4-L 4 Cyl)
USB port

"very inconvenient Is it related to or symptomatic of alternator problems?"

Anonymous, PA (2011 Kia Sorento SX 3.5-L V6)

"Both of the connections stopped working at around 62,000 miles. The USB and the power plug. I discovered this when my portable tire inflator wouldn't work anymore"

Anonymous, MD (2011 Kia Sorento Base 2.4-L 4 Cyl)

"the brake lights burned out. I had to replace them"

Anonymous, FL (2011 Kia Sorento Unsure 2.4-L 4 Cyl)

"indicators on the dashboard go on but no problem is found"

Kathy D., CA (2011 Kia Sorento Unsure 2.4-L 4 Cyl)

"intermittent display of hill, traction control, abs warning lights all at the same time. dealer advises repairs at $1000+. Dealer also advises not a critical concern at this time"

Anonymous, FL (2011 Kia Sorento EX 3.5-L V6)

"Faulty speed sensors on wheels triggered warning lights for ABS, ESC, 4WD lock and descent control. Dealership is replacing sensors"

Richard B., ON (2011 Kia Sorento EX 2.4-L 4 Cyl)
Alarm or security system (excluding aftermarket systems)

"Sensor for hatch being closed failed intermittently when sitting in sunlight in summer causing alarm to go off"

Anonymous, ON (2011 Kia Sorento LX 3.5-L V6)
Body control module

"garbage enough said!"

James P., AZ (2011 Kia Sorento EX 3.5-L V6)
Interior lights

"Chronic problems electric problems w/engine light, cruise control, console lights"

Anonymous, CT (2011 Kia Sorento EX 3.5-L V6)

"The rear dome light does not work most of the time. If I remove the bulb and reinstall it, it will work once, and then not again"

Anonymous, TX (2011 Kia Sorento LX 3.5-L V6)
Tire pressure monitor

"TPMS alerts come on and go off at random. Stopped and checked tire pressure and all four tires had an appropriate amount of air. My guess is one or more of the sensors is malfunctioning. I have not taken the vehicle in to get this repaired yet"

Robert S., TN (2011 Kia Sorento SX 3.5-L V6)
Wiper motor or washer

"Rear Window Washer fluid stopped working this winter"

Anonymous, MD (2011 Kia Sorento Base 2.4-L 4 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Backup camera image has lost brightness and contrast over time. It is now very difficult to view the image at any time of the day or night"

Alan G., TN (2011 Kia Sorento SX 3.5-L V6)

"Does not work, about half"

Paul S., VA (2011 Kia Sorento EX 2.4-L 4 Cyl)

"The back-up camera does not work all the time, if the ambient temp. is hot or cold, the camera does not work"

Richard S., WV (2011 Kia Sorento EX 3.5-L V6)

"Backup camera goes black intermittently.Been like this since I purchased it. Lots of other people in forums reporting same issue. Dealer has not been helpful"

Anonymous, TX (2011 Kia Sorento SX 3.5-L V6)

"did not view the rear of vehicle"

Bonnie M., MN (2011 Kia Sorento Base 2.4-L 4 Cyl)

"Image was blurry. Dealer replaced the camera under warranty and it's now perfect again"

Anonymous, BC (2011 Kia Sorento EX 3.5-L V6)
Display screen freezes up

"When using chains to drive in the snow which caused a very bumpy ride for 4 days, the instrument panel froze and had to be fixed by the dealership as it is within warrattee"

Anonymous, CA (2011 Kia Sorento LX 2.4-L 4 Cyl)

"Navigation unit froze and would not unfreeze. Had to be replaced by dealer"

Chris B., MI (2011 Kia Sorento EX 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Works about 75%"

Paul S., VA (2011 Kia Sorento EX 2.4-L 4 Cyl)

"When radio and CD quit the Bluetooth quit. Had to have it repaired"

Anonymous, CO (2011 Kia Sorento EX 3.5-L V6)

"Software for Bluetooth will not pair up with newest Iphones. Dealer can not come up with a solution"

Anonymous, KY (2011 Kia Sorento SX 2.4-L 4 Cyl)
Steering wheel controls

"The stereo and Bluetooth controls will randomly switch functionality (mute button will activate voice command, volume up will change modes, etc). It works properly some of the time but most of the time it doesn't"

Mike D., FL (2011 Kia Sorento SX 3.5-L V6)

"Not operational, has been repaired by Kia 3 times, very frustrating"

Anonymous, NB (2011 Kia Sorento EX 2.4-L 4 Cyl)
Display screen difficult to see

"The radio display screen was very difficult to see with the red on red letters during daylight driving. I had to design a shield in order to see the display"

Anonymous, NY (2011 Kia Sorento EX 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Poor interface with smartphone and music player. Will not communicate"

Anonymous, KY (2011 Kia Sorento SX 2.4-L 4 Cyl)
In-dash navigation system (GPS)

"Out of date when purchased - dealer updated but still out of date - does not offer updates without cost"

Sheila M., MO (2011 Kia Sorento EX 3.5-L V6)
Radio

"It wouldn't work. CD player wouldn't work and Bluetooth wouldn't work. Had to replace. I had extended warranty so I paid 100 deductible"

Anonymous, CO (2011 Kia Sorento EX 3.5-L V6)

"The steering wheel control didn't always change the volume when used. Dealer replaced a circuit under warranty and it works perfectly again"

Anonymous, BC (2011 Kia Sorento EX 3.5-L V6)
Rear entertainment system (e.g., DVD player, rear screen)

"It completely died one day. It was on but did not send a video signal to the screen"

Anonymous, TX (2011 Kia Sorento EX 3.5-L V6)
Speakers

"Cheap speakers for the cost of the vehicle. Terrible quality. Sound is not good"

Anonymous, KS (2011 Kia Sorento SX 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

"Alignment was thrown off by bad front struts and bad ball joints which caused uneven wear pattern on tires resulting in steering wheel vibration"

Anonymous, RI (2011 Kia Sorento SX 3.5-L V6)

"Alignment was so far off that they had to drill something to get it lined up again. This was pretty expensive"

Lewis R., MI (2011 Kia Sorento Base 2.4-L 4 Cyl)

"tires were out of alignment"

Michael K., MO (2011 Kia Sorento LX 3.5-L V6)

"dies not jeep ils alignement.premature and une en tire wear. Not relat?to ball joint probl? according to Kia"

Anonymous, QC (2011 Kia Sorento EX 3.5-L V6)
Ball joints

"Ball joints should not fail at 100000 units are too small for the weight class"

Anonymous, RI (2011 Kia Sorento SX 3.5-L V6)

"Upper shock mounts bind when you turn the vehicle so loud grinding noise. Kia acknowledges the problem and has redesigned the connection and recommend that it be replaced, but not as a recall item. Cost about $400 dollars to have done is an excess burden for a design problem!"

Anonymous, BC (2011 Kia Sorento LX 3.5-L V6)

"Had to replace the struts on the front. Kia had paid for only one under warranty and I had to subsequently replace the second strut shortly after the warranty ran out even though it had been 'sweating ' prior"

Anonymous, AB (2011 Kia Sorento LX 3.5-L V6)

"My right front strut was bad and was replaced under warranty. I was told they were both leaking but only the right one was bad enough to replace under warranty. The dealer worked with me to replace the left one at cost of part"

Michael M., IL (2011 Kia Sorento LX 2.4-L 4 Cyl)

"Bearings on top of struts seized. Causing a noise as wheels turned loading spring until bearing released"

Anonymous, ON (2011 Kia Sorento LX 3.5-L V6)

"stabilizers"

Anonymous, ON (2011 Kia Sorento LX 3.5-L V6)
Steering linkage (includes rack and pinion)

"severe leaks required replacement - $500 parts, $700 labor"

Anonymous, MN (2011 Kia Sorento LX 3.5-L V6)

"The front end was leaking fluid, it needed to be replaced"

Anonymous, VA (2011 Kia Sorento SX 3.5-L V6)

"Ignition problems, dealer work, rack and pion had to be replaced"

John M., TX (2011 Kia Sorento LX 2.4-L 4 Cyl)

"Replace the rack and pinion is a very long and expensive repair. Fortunately, the warranty was still in force and the cost was zero for me"

Anonymous, FL (2011 Kia Sorento EX 3.5-L V6)

"Rack and pinion gear was leaking and tie rod was not secure"

Anonymous, FL (2011 Kia Sorento EX 3.5-L V6)
Tire wear is uneven

"Front tires worn only on inside thread. Alignment twice. New Tires have shimmy at 65 HPH. When I start the motor there is a tapping sound that sounds like no oil in the motor! (I've been an auto mechanic for over 50 years) - It lasts about 30 seconds. Dealer made a repair but it only worked for less than a thousand miles. Since I have such low milage I'm afarid the motor is going to have to be replaced after warentee runs out... Also the back seats lock and it's been fix by the dealer but I sti"

Jonathan G., NY (2011 Kia Sorento SX 3.5-L V6)

"tire noise"

Michael K., MO (2011 Kia Sorento LX 3.5-L V6)
Wheel bearings

"on the third set of front wheel bearings now. both sides have needed replacements"

Anonymous, NY (2011 Kia Sorento EX 2.4-L 4 Cyl)

"wheel bearings have had to be replaced on the front wheels"

Anonymous, CO (2011 Kia Sorento EX 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"One wheel sensor failed and it had to be replaced"

Anonymous, FL (2011 Kia Sorento EX 2.4-L 4 Cyl)

"Sensor failed"

Anonymous, SC (2011 Kia Sorento LX 3.5-L V6)

"the module that controls the ABS and the stability control went bad on the left rear wheel. Dealer replaced unit for $950.00"

Alvar S., FL (2011 Kia Sorento Unsure 2.4-L 4 Cyl)

"With both Air bag and ads systems the bealers both (I went to two dealers) the service writer knew what the problem was before they brought it in the shop. I called with the problem with 58000 miles car but got it into the shop with 60095 miles on it"

Paul R., FL (2011 Kia Sorento LX 2.4-L 4 Cyl)
Premature brake wear

"Brakes & rotors seem to wear a lot more than on the other vehicles I have"

Robert S., PA (2011 Kia Sorento LX 2.4-L 4 Cyl)

"I have had the same brake wear problem three times involving the brakes sticking. Regreasing fixes the issue"

Christopher C., MI (2011 Kia Sorento EX 3.5-L V6)

"needed replacement at only 35000 miles"

Anonymous, MD (2011 Kia Sorento EX 2.4-L 4 Cyl)

"Need to replace pads and rotors at 47472 miles"

Anonymous, ME (2011 Kia Sorento LX 2.4-L 4 Cyl)

"need reline"

Anonymous, NY (2011 Kia Sorento EX 3.5-L V6)

"Major overhaul brake system after less than 24000KM"

Anonymous, ON (2011 Kia Sorento EX 2.4-L 4 Cyl)

"rotors warped somehow"

Anonymous, OH (2011 Kia Sorento Unsure 3.5-L V6)

"Needed replacement"

Anonymous, ME (2011 Kia Sorento LX 2.4-L 4 Cyl)
Master cylinder

"soft braking"

Anonymous, MD (2011 Kia Sorento EX 2.4-L 4 Cyl)

"The stop light switch and starter switch are connected to breake switch and car can not be started some times was replaced now better"

John S., NY (2011 Kia Sorento EX 2.4-L 4 Cyl)

"Brake Pads replaced at 76000 miles"

Venancio E., FL (2011 Kia Sorento EX 2.4-L 4 Cyl)

"low pedel"

Anonymous, NY (2011 Kia Sorento EX 3.5-L V6)

"Rust Disc ,replacer paf,"

G F., QC (2011 Kia Sorento EX 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"This is intertwined with the door issue I described"

Brian M., NC (2011 Kia Sorento EX 3.5-L V6)

"Loose trim around front of drivers seat"

Clarence W., AZ (2011 Kia Sorento SX 3.5-L V6)

"Driver doot panel was loose and needed several new pins to hold in place. same with trim around the back door opening area"

Anonymous, NY (2011 Kia Sorento EX 2.4-L 4 Cyl)

"Door handle chrome peeled creating sharp edges that cut fingers. Had to be replaced"

Chris B., MI (2011 Kia Sorento EX 3.5-L V6)

"on two of the chrome wheels the chrome was peeling off. the dealer shipped replaced both wheels at their expense"

Anonymous, WA (2011 Kia Sorento LX 3.5-L V6)

"Chips"

D O., NY (2011 Kia Sorento LX 2.4-L 4 Cyl)

"Paint chipping over the winshield and over the door"

James M., KY (2011 Kia Sorento SX 3.5-L V6)

"Chrome painted wheels had flaking issue. All 4. Kia replaced - no charge"

Anonymous, NY (2011 Kia Sorento SX 3.5-L V6)

"Paint peeled off top of roof above driver. However, may have been caused by HS students washing with pressure washer although they say no"

Anonymous, SC (2011 Kia Sorento Unsure 2.4-L 4 Cyl)

"Owner glued trim"

Anonymous, SK (2011 Kia Sorento EX 3.5-L V6)
Rust

"Rust where the license plate was attached at the back. Was fixed. Now have to pay annually to have it checked"

Anonymous, ON (2011 Kia Sorento Base 3.5-L V6)

"immediately under the rear tailgate glass is some minor rust(looks like little dots of rust)...a colleague at my work with the identical vehicle has the same problem... some corrosion also on the undercarriage frame members which is not typical for"

Scott M., ON (2011 Kia Sorento LX 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

"Door weather stripping cracked - Was replaced"

Anonymous, NY (2011 Kia Sorento EX 3.5-L V6)

"The car is now on its third alternator. No one has an explanation. USB etc doesn't work but I doubt it is related to the Alternator failure. List didn't seem to offer feedback on alternator problem. All passengers comment on the noise; Kia doesn't agree there is noise (affecting my hearing). Engine 'thuds' when starting - jerking the whole car. Kia doesn't agree. Happens 1 out of 10 starts for me. I will not buy another Kia"

Anonymous, PA (2011 Kia Sorento SX 3.5-L V6)

"A power door lock operates but is very noisy, $500 to fix. Various squeaks in the dashboard and console. Exterior trim around the windshield rattles at high speed"

Joe B., MO (2011 Kia Sorento EX 2.4-L 4 Cyl)

"the front end squeaks when you turned the wheels"

Anonymous, MD (2011 Kia Sorento EX 3.5-L V6)

"suspension squecks"

Anonymous, ON (2011 Kia Sorento LX 3.5-L V6)

"Rubbing noise when steering wheel is turned"

Anonymous, TX (2011 Kia Sorento SX 3.5-L V6)

"Replaced struts"

Keith V., ON (2011 Kia Sorento EX 3.5-L V6)

"Overhead console and center console sqeaks, have taken it to dealer 3 times for repair which fixes it, but within a few weeks the noise returns. They've tried tightening, glue and pads, but can't seem to resolve it. Not a showstopper, but annoying"

Scott L., TX (2011 Kia Sorento SX 3.5-L V6)
Wind noise

"There was a wind noise issue that took some time to get fixed, but it was eventually fixed"

Anonymous, GA (2011 Kia Sorento EX 3.5-L V6)

"The vehicle is not well-insulated from wind or engine noise. Window seals particularly keep out wind, but allow significant noise"

Joe B., MO (2011 Kia Sorento EX 2.4-L 4 Cyl)

"It is a noisy car at interstate speeds"

Alan T., GA (2011 Kia Sorento Base 2.4-L 4 Cyl)
Air or water leaks

"water pump failure"

Anonymous, PA (2011 Kia Sorento EX 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Drivers side rear door latch broke. This was the 4th such occurance on this vehicle. All were covered under warranty but it gave me cause for concern plus it was really inconvenient until it was repaired. I had two 2011 Kia Sorrentos and both had similar door handle/latch problems.. One got traded in on the new Sportage"

Anonymous, PA (2011 Kia Sorento EX 2.4-L 4 Cyl)

"The rear passenger side door gets severely jammed or stuck when trying to open the door (from outside or inside) more than half of every attempt. It appears to be a manufacturing defect where there is insufficient clearance between the door panel and body. I consider this a safety issue and given the dealership's inadequate remedy, I'm inclined to never buy a Kia again"

Brian M., NC (2011 Kia Sorento EX 3.5-L V6)
Locks and latches

"door latch/handle broke. replaced by dealer"

Anonymous, MD (2011 Kia Sorento Base 2.4-L 4 Cyl)

"Got a recall notice from KIA on the door latches, took it to the dealership and they fixed it"

Anonymous, MS (2011 Kia Sorento Base 2.4-L 4 Cyl)

"passenger door latch broken would not open from the outside"

Michael R., KS (2011 Kia Sorento Base 2.4-L 4 Cyl)

"body control mod is bad just after the warranty expired! doors wont lock! they unlock wont lock! i have to manually lock to arm car!"

James P., AZ (2011 Kia Sorento EX 3.5-L V6)

"Driver's door handle inoperative due to a broken small spring (value less than $0.05) in latch sub-assembly necessitating replacement of entire sub-assembly at a cost of over $300.00"

Anonymous, ON (2011 Kia Sorento EX 3.5-L V6)

"door latch was stuck and door would not close"

Anonymous, OH (2011 Kia Sorento LX 3.5-L V6)
Seat controls - movement

"rear seat tilting cable defective"

Michael R., KS (2011 Kia Sorento Base 2.4-L 4 Cyl)

"driver seat is not stable and has a slight wobble in it when leaning forward or back. Noticable while driving, the only fix offered by the dealer was to replace the seat at $1300.00"

Anonymous, NY (2011 Kia Sorento EX 2.4-L 4 Cyl)
Windows

"modules are drive side and passenger side windows needed to be replaced. And driver side window controller broke"

Anonymous, NC (2011 Kia Sorento LX 2.4-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Transmission has slipped since the day I purchased it but the dealership can never duplicate what I'm experiencing! They always check the transmission but say nothing is wrong. Now that my vehicle is over the 100,000 warranty it has gotten worse! Buyer beware!"

Jill P., CT (2011 Kia Sorento LX 2.4-L 4 Cyl)

"Transmission would stick"

Richard S., CA (2011 Kia Sorento Base 2.4-L 4 Cyl)

"It has a rough downshift from time to time at highway speed of 60 MPH or above. Often the RPM needle goes to zero and you have no feedback on the shifting"

Anonymous, CA (2011 Kia Sorento EX 2.4-L 4 Cyl)

"Intermittent - on acceleration from stop, reduced power and transmission shaking in lower gears in colder weather. Many months to investigate.then demanded to keep vehicle, provide loaner until fixed. Brought in Kia specialist and found problem"

Anonymous, ON (2011 Kia Sorento EX 3.5-L V6)

"shift mechanism had a defective sensor making it hard to shift and jump into gears"

Stephen Z., MO (2011 Kia Sorento Base 2.4-L 4 Cyl)
Gear selector or linkage

"vehicle would not shift into park from drive"

Gregory L., CO (2011 Kia Sorento LX 2.4-L 4 Cyl)

"Parking lock-out went 3 times. $100 fix. Twice covered under warranty. 3rd time and from here on out no longer covered"

Paul P., MD (2011 Kia Sorento LX 3.5-L V6)

"Transmission would slip out of gear and go into neutral and engine would then race, eventually a bracket was placed to prevent the transmission from slipping"

Paul E., NY (2011 Kia Sorento SX 3.5-L V6)

"This car has always had a problem with the gear shifting and slipping. Sometimes it is hard to put it in to drive and sometimes it's hard to get it out"

Anonymous, TX (2011 Kia Sorento EX 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

"Idler pulley bearing failed around 70K miles. Changed it myself for $35"

Anonymous, TX (2011 Kia Sorento LX 2.4-L 4 Cyl)

"Major rattle each time it starts indicative of oil circulation problems - major Kia recall on engines for this specific problem but did not include the 2011 year, recall was for 2012 and up. But should have included 2011 as well"

Anonymous, BC (2011 Kia Sorento LX 3.5-L V6)
Oil leaks

"Major oil leakage that could have destroyed the engine"

Anonymous, CO (2011 Kia Sorento SX 3.5-L V6)

"Oil check valve failed. Needed a tow"

Christopher C., MI (2011 Kia Sorento EX 3.5-L V6)

"oil pan gasket was leaking"

Geo-Linda N., CO (2011 Kia Sorento LX 2.4-L 4 Cyl)

"Discovered a serious oil lead in December 2014. Dealer diagnosed a failed oil pressure switch; cost $600 to fix. Not covered under the extended drive train warranty"

Tom V., MN (2011 Kia Sorento EX 3.5-L V6)

"oil sensor"

Jerry F., KS (2011 Kia Sorento EX 3.5-L V6)

"Dealership fixed oil leak"

Anonymous, SK (2011 Kia Sorento EX 3.5-L V6)
Engine computer

"engine light keeps coming on"

SUSn D., BC (2011 Kia Sorento LX 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel gauge/sender

"The sensor that informs me how much fuel is in the tank was not reading correctly"

Anonymous, TX (2011 Kia Sorento EX 3.5-L V6)
Fuel injection system

"$1200 bill to include the intake system that was corroded with carbon build up because of the gasoline I used, according to the service advisor. A motor that was in there also was ruined and had to be replaced. Not under warrenty! The warranty shouls have covered the engine for 100,000 miles I thought. I was never told that the gas I used would cause these things to happen. The complete ignition went out also and had to be replaced along with the battery. It had push to start system. Covered by"

M Z., TX (2011 Kia Sorento EX 3.5-L V6)

"Intermittent hesitation when accelerating from a stop. Makes merging into traffic scary"

Anonymous, IN (2011 Kia Sorento)
Fuel pump

"Crack in pump"

Anonymous, NY (2011 Kia Sorento Unsure 2.4-L 4 Cyl)

"From the time that I bought the vehicle it wouldn't accelerate from a dead stop, had to wait a few seconds before it would start to move"

Anonymous, OH (2011 Kia Sorento LX 2.4-L 4 Cyl)
Sensors (includes O2 or oxygen sensor)

"We have changed the O2 sensors twice since 2014 and all the camshaft sensors are continuing to go bad. We have fixed something on this car every year we have it just so it can past inspection. It is always a sensor"

Anonymous, NC (2011 Kia Sorento LX 3.5-L V6)

"engine warning light illuminated"

Dennis F., MA (2011 Kia Sorento SX 3.5-L V6)

"It needed replacing"

Anonymous, MA (2011 Kia Sorento Unsure 3.5-L V6)

"had continued problems with the oil pan heat sensor. Car ran rough and dealership couldn't find problem. when finally repaired haven't had any issues in this area"

Anonymous, KS (2011 Kia Sorento SX 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Would not cool. Replaced compressor, but had extended warranty with $100 deductible as only out-of-pocket cost. Bill I would have had to pay ran $1800"

Anonymous, TX (2011 Kia Sorento EX 3.5-L V6)

"The air conditioner does not blow cool air. Will be repaired next week"

Anonymous, NY (2011 Kia Sorento Unsure 2.4-L 4 Cyl)

"Failed in 2016 and $1000 to fix"

Anonymous, NY (2011 Kia Sorento EX 2.4-L 4 Cyl)

"Compressor making noise and not cooling properly at high ambient temperatures. Replaced under warranty"

Anonymous, FL (2011 Kia Sorento EX 3.5-L V6)
Heater system

"Heat intermittently works. Getting checked out in two weeks but sounds like a thermostat problem to me"

Anonymous, AK (2011 Kia Sorento SX 3.5-L V6)
Automatic climate control

"It needed a new computer chip to control automatic function"

Anonymous, NJ (2011 Kia Sorento SX 3.5-L V6)

"It doesn't work automatically. You have to set it manually. Intermittently, it works. Then it doesn't work"

Karen Z., PA (2011 Kia Sorento)

"Automatic Climate Control system failed in last 2 weeks and still sorting out with Kia"

George P., TX (2011 Kia Sorento SX 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"THE ENGINE BEARINGS WORE INCORRECTLY"

Patrick M., CO (2011 Kia Sorento EX 3.5-L V6)

"Experienced a loud "metal on metal" noise at start-up and metal shavings were showing up in an oil change analysis. KIA replaced the engine. I received partial cost coverage for a rental car"

Steve A., CA (2011 Kia Sorento SX 3.5-L V6)

"Engine was making a knocking noise. Dealer checked it out, made some calls and KIA told them to replace the short block. All work completed under warranty"

Anonymous, MD (2011 Kia Sorento EX 3.5-L V6)
Timing belt or chain

"Since day one this SUV has been a problem. First day home battery went dead. They kept the SUV too many days. When it came back all the gagues went crazy. They had to two again from my home to their dealership. (Car was damaged at dealership but I had to pay for repair!) I went without SUV for weeks!"

Jonathan G., NY (2011 Kia Sorento SX 3.5-L V6)

"There was actually a rattling noise when we started the car. There was something with the timing belt and manifold that had to be fixed. I didn't really understand the issue but I had to use a rental car for 10 days and it cost $600 to repair"

Anonymous, TX (2011 Kia Sorento SX 3.5-L V6)
Scheduled timing belt replacement

"Timing belt gasket needed to be replaced (twice) after only 75000 miles!"

Anonymous, CT (2011 Kia Sorento EX 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

"on a trip developed a noisy front axel. Dealer found no grease had been put in axel when built . Also engine lite keeps coming on"

SUSn D., BC (2011 Kia Sorento LX 3.5-L V6)

"I have been told by the dealership service that the issue is with the driveshaft"

Anonymous, CA (2011 Kia Sorento EX 2.4-L 4 Cyl)

"Making noise - replaced by the dealership under warranty"

Donald W., IL (2011 Kia Sorento EX 3.5-L V6)
Electrical failure

"Alternator gave out, durability seems unimpressive"

Anonymous, QC (2011 Kia Sorento EX 3.5-L V6)
CV joint

"Cv joint leaking grease. dealer replaced it under warranty"

Leo C., KY (2011 Kia Sorento LX 3.5-L V6)

"The CV joint needed replacement for the 2nd time since the vehicle was new"

Steven J., FL (2011 Kia Sorento EX 2.4-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"needed to replace"

Anonymous, FL (2011 Kia Sorento Base 2.4-L 4 Cyl)

"Battery no longer consistently holding a charge"

Alex L., CO (2011 Kia Sorento Unsure 2.4-L 4 Cyl)

"You don't understand what really happened. But the dealership fix it. It was curly Kia and Bristol Connecticut. Kudos to them"

Anonymous, SC (2011 Kia Sorento Unsure 2.4-L 4 Cyl)
Starter

"Started died"

Anonymous, ON (2011 Kia Sorento EX 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Started stalling, slipping into "neutral" then catching. Wouldn't start because it wouldn't recognize that it was in park. Was bad but my dealer "couldn't find anything wrong" I had to go to California and they immediately replaced it and it was still covered under warranty. Would buy a Kia again, from a different dealer, I just had a bad transmission"

Anonymous, NV (2011 Kia Sorento Base Unsure)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust manifold

"Sensors were defective, the complete manifold had to be replaced. The dealership spent six hours changing the manifold. The parts and mechanic's fees were expensive"

Richard S., WV (2011 Kia Sorento EX 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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