Redesigned for 2011, the Sorento is a capable and pleasant SUV, straddling the small and midsize SUV categories. It's one of the few to offer a third-row seat in this class. The Sorento's V6 delivers smooth and quick performance with decent fuel economy. A direct-injection four-cylinder engine was added to the lineup for 2012.
Alerts
There are 3 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS available, standard from 2007. ESC standard from 2007. Side and head protection air bags standard from 2011.
Road Test

Redesigned for 2011, the Sorento is a capable and pleasant SUV, straddling the small and midsize SUV categories. It's one of the few to offer a third-row seat in this class. The Sorento's V6 delivers smooth and quick performance with decent fuel economy. A direct-injection four-cylinder engine was added to the lineup for 2012.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 2.4-liter 4 (191 hp)
  • 2.4-liter 4 (175 hp)
  • 3.5-liter V6 (276 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Sometimes backup camera does not show a visual, it takes a while or doesn't come on at all"

Anonymous, CA (2012 Kia Sorento EX 3.5-L V6)

"Camera worked intermittently and was replaced under warranty"

Mark S., MD (2012 Kia Sorento EX 3.5-L V6)

"Had several times when this quit working"

Anonymous, MD (2012 Kia Sorento 3.5-L V6)

"operated intermittently and then quit"

Anonymous, FL (2012 Kia Sorento EX 2.4-L 4 Cyl)

"it dosent work all the time"

Jerry G., NY (2012 Kia Sorento LX 2.4-L 4 Cyl)

"At random times the back-up camera would not work. The screen would remain blank/black"

Jason L., GA (2012 Kia Sorento EX 3.5-L V6)

"Backup camera displayed black screen. Kia dealer replaced outside camera unit under warranty as vehicle was < 60K miles. Issue resolved and satisfied with dealer's efforts"

Dennis H., OH (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Back up camera quit working and needed to be replaced by dealer"

Matt P., MN (2012 Kia Sorento 2.4-L 4 Cyl)

"Back up camera quit working (worked intermittently) Kia replaced it for free"

Gordon J., WI (2012 Kia Sorento EX 3.5-L V6)

"Back up sensor works 50% of the time. Kia cannot see the malfunction so they cannot fix"

Anonymous, IL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"KIA finally switched out the system, which made me happy. However, I still have times when the backup camera doesn't come on. I also had a recent time when the UVO never turned on during a 1-hour trip"

Anonymous, IN (2012 Kia Sorento LX 3.5-L V6)
Display screen difficult to see

"When its cold outside, the screen isn't viewable. When the car warms up the screen becomes more visible"

Anonymous, NY (2012 Kia Sorento 3.5-L V6)
Display screen freezes up

"This happened after the device was changed. Now, every so often when I start the car, the system does not boot up properly. The KIA logo stays on the screen for 2-3 minutes, from time to time going blank and then coming back up (as if it is rebooting"

Anonymous, MI (2012 Kia Sorento EX 3.5-L V6)
Display screen goes blank

"sometimes the backup camera fails to show an image while in reverse. It is a black screen only. Also, the Uvo system sometimes reboots itself"

Kevin R., NY (2012 Kia Sorento EX 3.5-L V6)

"Have no screen"

Anonymous, FL (2012 Kia Sorento LX 3.5-L V6)
In-dash navigation system (GPS)

"The whole in-dash electronics (GPS, CD player, menu ) doesn't work properly."

Ed G., CO (2012 Kia Sorento EX 3.5-L V6)

"The complete factory installed system failed 1 month after warranty. Dealership estimate to replace was too expensive over 1,000."

Deborah-Rae L., ON (2012 Kia Sorento)

"Navigation was not accurate, then stopped working."

Anonymous, WI (2012 Kia Sorento EX 2.4-L 4 Cyl)

"Nav system completely failed and the dealer had to install a completely new radio/nav module. It took days"

Anonymous, NY (2012 Kia Sorento EX 3.5-L V6)

"some button are gray out, can't enter address. Have to enter out of NAV and go back in and try again two or three times. Going back to shop for repair next week"

Anonymous, VA (2012 Kia Sorento EX 2.4-L 4 Cyl)

"They put in a new navigation system because it was not working"

J B., FL (2012 Kia Sorento EX 2.4-L 4 Cyl)

"It's my wife's car and the Navigation is not currently working. She hasn't had it looked at presently"

Anonymous, NV (2012 Kia Sorento SX 3.5-L V6)

"Went out"

Anonymous, FL (2012 Kia Sorento LX 3.5-L V6)

"The navigation/radio screen does not dim at night. Dealer can not duplicate so I turn it off at night. It is too dim the first hour of use, gets brighter until it is too bright. Dealer cannot duplicate either problem"

Anonymous, PA (2012 Kia Sorento SX 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Not pairing as such. In general the Bluetooth is poor at best. Not clear/garbled incoming sound, poor location for mic"

Anonymous, NY (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Most of the time must configure cell phone to system by entering 4 digit code. Just with the three cell phones made by one HTC and 2 by Samsung. Going in shop again"

Anonymous, VA (2012 Kia Sorento EX 2.4-L 4 Cyl)

"The car would connect with the phone, and would answer calls. I could hear the other party, but they could not hear me. The dealer first thought it was the microphone, and changed it, but that did not solve the problem. Eventually, the whole device"

Anonymous, MI (2012 Kia Sorento EX 3.5-L V6)

"doesn't connect frequently. must do it manually"

Anonymous, NJ (2012 Kia Sorento LX 3.5-L V6)

"sometimes the phone is not accessible, and have to redo it"

Anonymous, NV (2012 Kia Sorento SX 3.5-L V6)
Radio

"Radio memory loss"

Raymond S., WV (2012 Kia Sorento LX 2.4-L 4 Cyl)

"on off button for radio broken...cannot turn radio off"

Anonymous, PA (2012 Kia Sorento 3.5-L V6)

"The radio quit working ,within the 5 year/50,000 but not covered by warranty after 36 months ( fine print in warranty). replacement from KIA was over $800.00 plus installation, bought one from junk yard $45.00 and installed myself, ( 6 Hrs.)"

Joseph W., IA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"radio works but it lost connection to the speakers. estimated $400 to rebuild. this also prevents me using cell phone inside the car."

Anonymous, NC (2012 Kia Sorento LX 3.5-L V6)

"radio would shut off and turn on at random time intervals from a few seconds to a few hours.very frustrating , dealer would not cover under warranty because electronics only covered for 3yrs - 36K not the 50K - 5yr bumper to bumper they advertise. very misleading! dealer cost to replace would be $1500 - $1800. I bought used radio and replaced myself for under $50"

Anonymous, IA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"The volume controls discontinued working on the CD/MPR/Satellite Radio system"

Anonymous, MN (2012 Kia Sorento SX 3.5-L V6)

"base of radio antenna had to be replaced - was under warranty"

Anonymous, AZ (2012 Kia Sorento SX 3.5-L V6)

"Hit a patch of ice when braking, antilock brakes fired, radio then strangely went out. Thought initially it may have been a fuse - checked, no fuse issue. Returned to dealer a month later - replaced entire radio - $200"

Adrian W., MI (2012 Kia Sorento LX 3.5-L V6)
Speakers

"Have blown out two speakers over the past two years, even though they are part of a premium system. Kia has repaired twice under warranty for no charge."

Michael R., GA (2012 Kia Sorento EX 3.5-L V6)

"Two tweeters blown and replaced"

Michael R., GA (2012 Kia Sorento EX 3.5-L V6)
Steering wheel controls

"The radio volume control on steering wheel causes the car’s phone interface to turn on instead of changing the radio’s volume. Rain water leak seems to be causing this and other problems. Kia will not fix it. Also a problem with window control on drivers side door."

Don W., PA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"The mute button and the phone call buttons occasionally stop working"

Anonymous, FL (2012 Kia Sorento EX 2.4-L 4 Cyl)

"At times the volume controls on the steering wheel would decrease the volume when pressing the volume-up button. At these same times when you press the volume-down button it would activate voice control"

Jason L., GA (2012 Kia Sorento EX 3.5-L V6)

"volume control activates bluetooth or causes volume to go opposite of directional arrows. often have to manualy activate bluetooth"

Anonymous, NJ (2012 Kia Sorento LX 3.5-L V6)
Voice control commands

"I already covered the first two. The voice commands have never worked for me."

Don W., PA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Voice control rarely works well when I enter a command to make a hands free phone call"

Anonymous, FL (2012 Kia Sorento EX 2.4-L 4 Cyl)

"works when it wants to"

Anonymous, NV (2012 Kia Sorento SX 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Alignment has been an ongoing problem since purchased this new vehicle. Front and back wheel alignments have been checked, repaired and then out of alignment in short period of time during normal, suburban driving. The vehicle always seems to pull and drift to the right"

Anonymous, FL (2012 Kia Sorento EX 3.5-L V6)

"Vehicle was always pulling to the left. Dealer said everything was fine. Brought it to an independant repair shop where the printout from the alignment machine showed the alignment was out. Don't feel the dealer ever really checked it. When I requested a printout from the dealer I was informed the machine was out of paper"

Dave C., AB (2012 Kia Sorento EX 3.5-L V6)

"the alignment is extended as far as it can be adjusted and is still not completely corrected."

Richard L., OH (2012 Kia Sorento LX 2.4-L 4 Cyl)

"alignment was corrected once ..... same problem is present again ........ car pulls to right"

Anonymous, AZ (2012 Kia Sorento EX 3.5-L V6)
Ball joints

"Ball joints were bad and had to be replaced at 70000 miles"

E E., NY (2012 Kia Sorento SX 3.5-L V6)

"In February I had to have both Ball Joints replaced"

Anonymous, OH (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Hard thud sound on left front when hitting a bump or when turning."

Anonymous, RI (2012 Kia Sorento LX 2.4-L 4 Cyl)
Bushings

"squeaking"

Anonymous, TX (2012 Kia Sorento SX 3.5-L V6)
Shocks or struts

"I had a broken housing on a rear shock and had both rear shocks replaced"

Steve H., AZ (2012 Kia Sorento SX 3.5-L V6)

"Engine is sporty but the ride is rough and bumpy."

Linda S., NC (2012 Kia Sorento EX 3.5-L V6)

"Wheelbearings are bad and have had problems with front suspension for years"

Anonymous, NY (2012 Kia Sorento SX 3.5-L V6)

"The car almost has a jarring drive. Rides very hard. Feel every pothole and/or indentation in the road. Air pressure is set to specs but every bump is felt. Uncomfortable ride"

David C., SC (2012 Kia Sorento LX 2.4-L 4 Cyl)

"noise in front end of car"

Anonymous, ON (2012 Kia Sorento EX 2.4-L 4 Cyl)
Springs or torsion bars

"At 44000 miles I had to replace the front stabilizers (which I think minimize roll then turning) which may also be called torsion bars"

Ed G., CO (2012 Kia Sorento EX 3.5-L V6)

"Front link kit came loose ... changed under warranty"

Mathieu L., QC (2012 Kia Sorento EX 3.5-L V6)
Steering linkage (includes rack and pinion)

"Noise when turning the steering wheel in one direction. Discovered it was rack and pinion - dealership ordered the replacement parts and completed repairs to great satisfaction. No other known concerns with car since purchase"

David M., FL (2012 Kia Sorento EX 3.5-L V6)
Tie rods

"Tie rod ends were bad and had to be replaced at 70000 miles"

E E., NY (2012 Kia Sorento SX 3.5-L V6)
Tire wear is uneven

"Purchased New tires and alignment. Tires started feathering immediately. Steering column rubs making noise when turning the steering wheel"

William O., TX (2012 Kia Sorento EX 3.5-L V6)

"Have the third set of tires on the car. Each set became noisy at at 45 mph. Noise gets louder and ties ware unevenly."

Anonymous, NC (2012 Kia Sorento LX 2.4-L 4 Cyl)
Wheel bearings

"noise in front of car"

Anonymous, ON (2012 Kia Sorento EX 2.4-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Accessory belts or pulleys

"the belt tension pulley was noisy and failing and needed to be replaced at 50,000 miles not in warranty"

Daniel H., IL (2012 Kia Sorento EX 3.5-L V6)

"A pulley began squeeking. Dealer identified the item and replaced promptly and at no charge"

Anonymous, CA (2012 Kia Sorento EX 3.5-L V6)

"Idler pulley made high pitch whine which got worse over time. Required replacement"

Brian V., TX (2012 Kia Sorento 3.5-L V6)

"Pulley was making a whining sound and needed to be replaced. Was under warranty and fixed same day as"

Anonymous, WA (2012 Kia Sorento SX 3.5-L V6)
Engine computer

"I went shopping, came out of the store and the car would not start, I contacted Kia and the car was taken in for repair, it was completed in two weeks, I had purchased additional coverage just in case anything like this would occur"

Claude C., WI (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Car would stall fronm time to time. Kia dealer made numerous attempts to fix, finally software was updates. After corrected we were notified of a recall for the same issue"

Anonymous, MD (2012 Kia Sorento EX 3.5-L V6)

"Kia recently requested we return vehicle to correct a recall item with the ECO. Was accomplished, and was told that my gas mileage would improve. WRONG!!!!!. Worse, and I will be returning shortly to have them fix or return the vehicle engine to t"

Al H., AZ (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Car wouldn't start and had to be towed to the dealer. Computer problem resolved quickly"

Anonymous, PA (2012 Kia Sorento EX 2.4-L 4 Cyl)
Engine knock or ping

"Knocks upon startup. Excessive oil consumption (1400 miles per qt)"

E G., KY (2012 Kia Sorento EX 2.4-L 4 Cyl)

"The knocking sound was heard a week or two before the engine was replaced at the dealers cost. Just part of the other all process of the engine recall."

Anonymous, IL (2012 Kia Sorento 2.4-L 4 Cyl)

"received a recall notice for download to avoid this problem, my wife had to me that she had heard slight noise with she started car. also undercoating recall."

Anonymous, NJ (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Recall issued on problem with engine"

Kimberly P., CA (2012 Kia Sorento EX 2.4-L 4 Cyl)
Oil leaks

"Loosing oil but no leaks under car"

Anonymous, OH (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Faulty oil pressure switch caused oil leak. Due to poor design the repair cost was higher than with most vehicles that experience a faulty oil pressure switch"

Anonymous, MN (2012 Kia Sorento EX 3.5-L V6)

"Oil sending unit went bad and started leaking. The part is located under the manifold which required removal of the top of the engine to replace. Cost over $600 to replace a $16 part"

Anonymous, WI (2012 Kia Sorento LX 3.5-L V6)

"Oil pressure sender failed indicating low oil pressure; very disappointed not covered by warranty; not easy to access, required disassembly of intake manifold; oil leaked into valley between cylinder banks could not be removed and subsequently dripped on my driveway"

T B., NY (2012 Kia Sorento SX 3.5-L V6)

"oil pressure gauge failed, nearly $400 dollars due to the location of the sensor. replacement sensor was less than 410. cost was because the head had to be removed to get to the sensor."

Anonymous, NC (2012 Kia Sorento LX 3.5-L V6)

"Was notified of oil pan leak during visit to dealer for routine maintenance. Was ultimately covered and repaired under extended KPP warranty I had previously purchased."

Dan C., NJ (2012 Kia Sorento EX 3.5-L V6)

"oil pressure sensor developed a leak due to seal failure. Oil leaked so badly it had to be replaced. The sensor is located under the intake manifold which is a big repair job for a minor part that screws in the block. It could have been an easy repair for someone who can operate a wrench, but instead it was a $500 repair. Its a common issue and should be covered by warranty, but isn't."

Mark C., MO (2012 Kia Sorento EX 3.5-L V6)

"Not a oil leak per say but this 4 cylinder burns oil"

Richard L., OH (2012 Kia Sorento LX 2.4-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Would not power 12v appliances. Repaired under bumper to bumper warranty."

Anonymous, FL (2012 Kia Sorento SX 2.4-L 4 Cyl)
Alarm or security system (excluding aftermarket systems)

"Alarm key when is turn on doesn not locked the doors will bring car to dealership"

Alberto G., CA (2012 Kia Sorento EX 3.5-L V6)
Exterior lights (other than headlights)

"Exterior light bols constantly burning"

Alberto G., CA (2012 Kia Sorento EX 3.5-L V6)
Gauges

"Gauges and trip meter randomly reset to zero while driving. Happens about once a week"

Brian V., TX (2012 Kia Sorento 3.5-L V6)
Headlights

"Headlights have been dim since new. New, slightly brighter replacement bulbs burn out"

Anonymous, ME (2012 Kia Sorento LX 2.4-L 4 Cyl)

"The bright light setting did not illuminate at all, and it was not burnt out bulbs. Something had to be pigtailed together to make it work properly."

Anonymous, CA (2012 Kia Sorento 3.5-L V6)

"On bright sunny days as soon as a cloud passes over or you travel under a bridge, the automatic headlights come on and stay on until I turn them off manually. Dealer could not duplicate this problem either, seemed like they didn't believe what I said"

Anonymous, PA (2012 Kia Sorento SX 3.5-L V6)
Heated or cooled seats

"The seat track failed. Unable to move seat back and when moved forward locked"

Larry K., FL (2012 Kia Sorento SX 3.5-L V6)

"the seat heating feature stopped working shortly after buying this car. Cost too much to fix it."

Evan C., TX (2012 Kia Sorento)

"Heated seats stopped working at about 44000 miles. One seat then the other about 4 months apart."

Hugh D., VA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"the right hand side command is just blinking lights for three level of heat and not turning on the heater, broke down after warranty expired, overall this is a useless feature, and I don;t even care on repairing it"

Anonymous, MD (2012 Kia Sorento LX 3.5-L V6)

"heating element in drivers seat burned out"

Anonymous, TX (2012 Kia Sorento 2.4-L 4 Cyl)
Interior lights

"Already discussed in last item"

Richard A., FL (2012 Kia Sorento LX 3.5-L V6)

"Co from panel f or secondary lights failed. A defined a replacement of $ 1200."

George V., FL (2012 Kia Sorento LX 3.5-L V6)

"Random failure of some of dash lightd"

Anonymous, FL (2012 Kia Sorento LX 3.5-L V6)
Keyless entry

"Had a faulty switch in driver door: locks would inadvertently unlock/lock, along with the interior lights turning on/off at the same time, all while driving. Took 4-5 trips to the dealer to get it fixed. Kia service followed what their computer told them: a switch in the lift-gate, which they replaced 3-4 different times. Finally, I told them to quit looking at the lift gate and check the switches/connections in the driver's door, and guess what? There was the problem. Repaired and no problems"

Richard A., FL (2012 Kia Sorento LX 3.5-L V6)

"Car would lock automatically with key inside and person outside. Not cool. Sometimes would not unlock remotely, had to use key manually. Also not key related, door locks chattered upon startup. This was remedied at the dealership."

Ron G., CA (2012 Kia Sorento LX 2.4-L 4 Cyl)
Tire pressure monitor

"It must have been hit with a rock /outside agent.. Leaked air and cost 175.00 to get fixed"

Lee H., TN (2012 Kia Sorento LX 3.5-L V6)
Warning lights

"Driver side airbag warning light came on"

Anonymous, TX (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Changed the transmission oil for the first time, then the sensor went kaput and was showing the engine light, had to spend $1000 to repair it, mostly labor cost."

Anonymous, MD (2012 Kia Sorento LX 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"ABS failed giving warning light on dash. System failed one week after warentee expired. Very expensive dealer repair"

Anonymous, GA (2012 Kia Sorento SX 2.4-L 4 Cyl)

"All 3 brake system warning lights are on all the time. Problem started intermittently"

William O., TX (2012 Kia Sorento EX 3.5-L V6)

"Downhill assist, BS and downhill assist light was on. ABS sensor went out. Replaced under warranty"

Jim N., FL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"The wheel hub assembly in the R rear tire had to be replaced due to faulty sensors"

Anonymous, GA (2012 Kia Sorento LX 2.4-L 4 Cyl)
Calipers

"caliper was frozen rotors were pitted"

Les K., PA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"left front caliper would not fully release causing hub, rotor and wheel to overheat. Could have been much more serious if I had not been close to service. Caliper need to be replaced."

T B., NY (2012 Kia Sorento SX 3.5-L V6)

"Sticking"

Anonymous, MA (2012 Kia Sorento EX 3.5-L V6)
Normal routine brake wear

"Had about 70000 on Speedo with about 20% life left in front"

George V., FL (2012 Kia Sorento LX 3.5-L V6)

"front brakes were replaced"

Detlef B., ON (2012 Kia Sorento EX 3.5-L V6)
Parking brake

"No problem, but was a factory recall"

George V., FL (2012 Kia Sorento LX 3.5-L V6)

"It had a recall due to part might break and slip out of park."

Henry S., GA (2012 Kia Sorento EX 3.5-L V6)
Premature brake wear

"front brakes, rotors, & caliper wore out much too quickly"

Les K., PA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Brakes rarely lasted a full year. In some cases less than six months. My driving was not unusual or excessive"

Anonymous, CA (2012 Kia Sorento LX 3.5-L V6)

"Irregular wear in brake pads and rotors"

Gustavo M., OH (2012 Kia Sorento EX 2.4-L 4 Cyl)

"Rear brake pads replaced at 45,000 km. Also problem with rear calipers freezing up"

Anonymous, ON (2012 Kia Sorento)
Regular brake failure

"It was just average wear for our driving conditions"

Gordon P., NL (2012 Kia Sorento EX 2.4-L 4 Cyl)
Rotors

"Rotors was replaced because they was very rusty and for the irregular wear"

Gustavo M., OH (2012 Kia Sorento EX 2.4-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"noticed water on the floor of the car. Heard water in the dashboard area which flooded the carpet when we made a turn. The dealer checked windshield, and all seals but could not established how the water got into the dash area. This problem has no"

Gemperle H., WA (2012 Kia Sorento EX 3.5-L V6)

"water leaked through the rear antenna mount"

Robert R., BC (2012 Kia Sorento LX 3.5-L V6)
Squeaks or rattles

"Loose bolt on sub-frame"

Larry K., FL (2012 Kia Sorento SX 3.5-L V6)

"Front Suspension was noisy"

Anonymous, OH (2012 Kia Sorento 3.5-L V6)

"Plastic light housing above rear view mirror rattles a lot due to stiff suspension"

Anonymous, TX (2012 Kia Sorento 2.4-L 4 Cyl)

"Passengers door squeaks from time to time. Noise is associated with the door trim"

Anonymous, AZ (2012 Kia Sorento SX 3.5-L V6)

"Going up hill and turning sharply produced a rattle that the dealer has not been able to reproduce (because they don't have a similar road situation)."

Ed G., CO (2012 Kia Sorento EX 3.5-L V6)

"Kia Sorrento with 97K miles making knocking sound coming from left front suspension when making right-hand turns over a bump. Replaced steering gear ($1400), but did not resolve issue. Taking back to dealer for further investigation (ex. strut replacement? Anti-sway bar bushing replacement?)"

Anonymous, TX (2012 Kia Sorento LX 2.4-L 4 Cyl)

"There is a constant "buzz" that sounds like an electronic warble noise"

Anonymous, TX (2012 Kia Sorento EX 2.4-L 4 Cyl)

"Driver seat squeaks quite a bit. Hear some rattles from back inside of car"

Anonymous, IL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Sunroof needed to be serviced twice because of rattling in the sunroof"

Edward G., CT (2012 Kia Sorento SX 3.5-L V6)

"Noticed rattle in the right side, dashboard by AC vent. Had it replaced 2 times. Still has rattle like something might be loose inside the dashboard. I asked the service manager to print out the parts associate with the dashboard. I showed him wha"

Anonymous, GA (2012 Kia Sorento LX 2.4-L 4 Cyl)
Wind noise

"wind and excessive road noise"

Anonymous, OK (2012 Kia Sorento EX 2.4-L 4 Cyl)

"The wind & road noise is very loud. All of the glass areas seem to emit wind noise. Road noise is also very loud and irritating"

Anonymous, TX (2012 Kia Sorento EX 2.4-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Left rear exterior door handle repair. Replace both rear door hydraulic lifters"

Eldon B., FL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Door handle stuck and had to be completely replaced"

Anonymous, TX (2012 Kia Sorento EX 2.4-L 4 Cyl)

"The lock mechanism on the passengers rear door, simply broke off when we went to open the door."

Anonymous, FL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"back passenger door weather stripping failed and created the door to stick and be very hard to open and it has since had to be replaced twice on car. The Kia dealership said the next time the whole interior door panel will need to be replaced next ti"

Joseph G., NH (2012 Kia Sorento LX 3.5-L V6)
Locks and latches

"rear door handle fell off - made of plastic"

Anonymous, BC (2012 Kia Sorento LX 3.5-L V6)

"$10 retaining piece broke and the dealer wanted $150 for the repair"

Larry K., FL (2012 Kia Sorento SX 3.5-L V6)

"I pulled the outside door handle off of the car! It just broke at the point where it was bolted internally. I did not use extra force. The car was brand new"

Anonymous, NY (2012 Kia Sorento 3.5-L V6)

"The driver's side passenger door's door handle broke and fell off. We were unable to use that door until it was fixed"

SUSn G., FL (2012 Kia Sorento LX 3.5-L V6)
Sunroof

"sunr roof stooped working in more than one occasion could not close"

Anonymous, PA (2012 Kia Sorento EX 3.5-L V6)

"sun roof exploded on a vacation trip,"

Anonymous, TX (2012 Kia Sorento LX 3.5-L V6)
Tailgate, hatch or trunk

"Tailgate is supposed to stay upright but the hydraulics went out and slammed shut and almost injured us. Tailgate would not remain up from that point and we took it in for repairs"

Anonymous, TX (2012 Kia Sorento EX 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"DRIVER OUTSIDE DOOR HANDLE WAS INSTALLED WITHOUT A GASKET SO THE HANDLE STARTED TO CORRODE AFTER A FEW MONTHS. THIS LEFT UGLY STREAKS INTHE DRIVER DOOR PAINT,"

Anonymous, NY (2012 Kia Sorento EX 3.5-L V6)

"Front moulding under the bumper clips very loose...I have had to reinforce"

S S., AB (2012 Kia Sorento EX 3.5-L V6)
Loose interior trim or moldings

"The plastic on the side of the passenger seat, where the controls are attached, cracked and had to be replaced. I think it broke when I placed all my weight on the side of the seat"

Anonymous, CT (2012 Kia Sorento 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"paint chipping around edges of doors, roof,and hood"

Michael S., TX (2012 Kia Sorento 2.4-L 4 Cyl)

"the plastic moulding running along the lower side of the door panels can't hold a shine...always dull and faded almost turning a white color"

S S., AB (2012 Kia Sorento EX 3.5-L V6)

"Chrome wheels are peeling"

Evan P., NY (2012 Kia Sorento SX 3.5-L V6)
Rust

"Rear tail gate, just below rear window, has a bunch of small rust specs beginning to show thru"

Anonymous, TX (2012 Kia Sorento 2.4-L 4 Cyl)

"It is starting to rust on the tailgate, when I checked about 6 months ago, it is not under warranty. I feel this should not be rusting so soon."

Anonymous, NY (2012 Kia Sorento SX 3.5-L V6)

"Washers on bolts attaching stainless Steel under bumper plates are rusting. Dealer insists it's not rust"

Edward G., CT (2012 Kia Sorento SX 3.5-L V6)

"Found the paint bubbled behind the rear license plate"

Robert R., BC (2012 Kia Sorento LX 3.5-L V6)

"screws holding rear fascia plate rusty"

Evan P., NY (2012 Kia Sorento SX 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Threw a rod, blew a hole in the engine. Luckily I was within 3000 miles of the powertrain warranty"

Anonymous, IL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"kia install a new engine under the warranty because of oil used"

Anonymous, WI (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Nearing 98,000 miles I noticed a rapid increase in oil consumption and took to dealer for investigation. Kia replaced the engine long block under warranty"

Anonymous, WA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"We noticed a smell from the engine and then found that it was using oil and not leaking oil. So even though we had been checked for the recall, we took the Sorento to the dealer and after a bit of proof, they replaced the engine and gave us a rental at no cost to us other than the gas to get there and back."

Anonymous, IL (2012 Kia Sorento 2.4-L 4 Cyl)

"there was an oil leak that went undetected which caused the engine to burn out. Engine had to be replaced at 124000 miles."

Evan C., TX (2012 Kia Sorento)

"WE received a recall notice from KIA that our engine was part of a recall and to watch for problems including metal in the oil. When we did an oil change and discovered metal shavings we notified our dealer who said that they could not accept the word of our mechanics. We continued to have minor engine issues which increased in severity. After the engine stopped totally and we had the car towed in."

Anonymous, FL (2012 Kia Sorento LX 2.4-L 4 Cyl)
Head gasket

"The head gasket seal is silicone and wore out. This is the second time since we bought the car new. This caused problems with oil leaks and caused the alternator to go out also because of the oil leaking down into it."

Anonymous, WY (2012 Kia Sorento SX 3.5-L V6)

"Car ran poorly. Check engine on"

Anonymous, BC (2012 Kia Sorento LX 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"A/C stopped working ,a switch had failed and had to be replaced"

David M., WI (2012 Kia Sorento SX 3.5-L V6)

"A/C compressor noisy, had to be replaced"

Anonymous, VA (2012 Kia Sorento LX 2.4-L 4 Cyl)
Automatic climate control

"air condition control panel replaced under warranty"

Anonymous, NJ (2012 Kia Sorento LX 2.4-L 4 Cyl)
Heater system

"Heater system quick working, when cold weather started. Did not use heater til cold weather started."

Margaret S., TX (2012 Kia Sorento 3.5-L V6)

"venting system to the rear passenger area is insufficient; passes through the door; blower is too weak; climate in rear seats on cold days makes it uncomfortable for rear passengers"

Randall N., NJ (2012 Kia Sorento SX 3.5-L V6)

"any setting above cool was max heat. dealer repaired under warranty"

Timothy H., PA (2012 Kia Sorento LX 3.5-L V6)
Refrigerant leaks

"Line had a leak, had to be found, then replaced line and refilled."

Larry L., CA (2012 Kia Sorento SX 3.5-L V6)

"I was told there was a leak in the line somewhere."

Ray S., AZ (2012 Kia Sorento SX 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"Pulley broke - whole alt had to be replaced - $600+ repair bill"

Fred G., GA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"The alternator went out because the head gasket seal wore out."

Anonymous, WY (2012 Kia Sorento SX 3.5-L V6)

"Simply the battery light came on in the display, 30 minutes later car stalled. Repaired under warranty next day - no problem since"

Adrian W., MI (2012 Kia Sorento LX 3.5-L V6)
Battery (not hybrid or electric)

"Went dead"

Anonymous, CA (2012 Kia Sorento EX 3.5-L V6)

"Hard to start cold or hot."

Noble H., VA (2012 Kia Sorento EX 2.4-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"The catalytic converter split in two and was replaced under warranty. The reason it broke is unknown"

Anonymous, ON (2012 Kia Sorento EX 3.5-L V6)
Other/unsure

"after this unit was replaced - under warranty it no longer recognizes my voice and I usually have to access via a phone number rather than a name. Even then it mishears me constantly"

Maryann M., KY (2012 Kia Sorento LX 3.5-L V6)

"Radio/cd player/sirius radio would display fine, however no sound would come out. Voice commands would work, and bluetooth would work as long as I was talking. (Person I was talking to could hear me, I juts couldn't hear them.) No sound was av"

Anonymous, MA (2012 Kia Sorento EX 2.4-L 4 Cyl)

"At times, the UVO system would activate; the radio would not turn on, and the camera would not come on when shifting in reverse. Just the UVO screen would freeze. One time it actually stayed on when I started driving forward. Sometimes my phone would"

Anonymous, IN (2012 Kia Sorento LX 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"apparently rev of engine is tied to shifting of transmission; if shifted prior to the eng idle slowing, then a loud bang precedes a jolt as the vehicle shifts from park into either reverse or forward"

Randall N., NJ (2012 Kia Sorento SX 3.5-L V6)
Slipping transmission

"Ours is an automatic, but when you are slowing down to around 30 mph it jerks about 3 times"

Joy W., WA (2012 Kia Sorento SX 3.5-L V6)
Transmission sensor or solenoid

"Transmission sensor bad, KIA is replacing now , says its covered under 10 year/100,000 mile since I'm original owner"

Joseph W., IA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"The brake pedal switch failed frequently, preventing the transmission from shifting into and out of park"

Anonymous, FL (2012 Kia Sorento 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"The AWD completely stopped working - No errors reported on the internal computer. Fought with the repairmen at Lee Johnson in Kirkland, WA for almost 2 years until we threatened the lemon law. Finally, was fixed but now the transmission is slipping"

Joy W., WA (2012 Kia Sorento SX 3.5-L V6)
Driveshaft or axle

"Front wheel bearing"

T B., NY (2012 Kia Sorento SX 3.5-L V6)

"Right axle replaced due to wear (clunking sound on downshift). Under warranty at 50,000 miles. :)"

Anonymous, FL (2012 Kia Sorento EX 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Transmission was replaced by KIA under the 100,000 miles warranty in February 2015"

Anonymous, FL (2012 Kia Sorento EX 2.4-L 4 Cyl)

"Battery acid spilled onto transmission causing total transmission failure. Remanufactured transmission installed"

Ross F., IL (2012 Kia Sorento SX 2.4-L 4 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Radiator

"Plastic component cracked and radiator needed replacement. Not a warranty component"

Ralph B., CT (2012 Kia Sorento SX 3.5-L V6)

"Had to have the lower coolant outlet housing and seals replaced due to a leak"

Anonymous, WI (2012 Kia Sorento LX 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel pump

"engine skipping"

Anonymous, ME (2012 Kia Sorento SX 2.4-L 4 Cyl)
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