Redesigned for 2011, the Sorento is a capable and pleasant SUV, straddling the small and midsize SUV categories. It's one of the few to offer a third-row seat in this class. The Sorento's V6 delivers smooth and quick performance with decent fuel economy. A direct-injection four-cylinder engine was added to the lineup for 2012.
Alerts
There are 3 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS available, standard from 2007. ESC standard from 2007. Side and head protection air bags standard from 2011.
Road Test

Redesigned for 2011, the Sorento is a capable and pleasant SUV, straddling the small and midsize SUV categories. It's one of the few to offer a third-row seat in this class. The Sorento's V6 delivers smooth and quick performance with decent fuel economy. A direct-injection four-cylinder engine was added to the lineup for 2012.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 2.4-liter 4 (191 hp)
  • 2.4-liter 4 (175 hp)
  • 3.5-liter V6 (276 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Sometimes backup camera does not show a visual, it takes a while or doesn't come on at all"

Anonymous, CA (2012 Kia Sorento EX 3.5-L V6)

"Camera worked intermittently and was replaced under warranty"

Mark S., MD (2012 Kia Sorento EX 3.5-L V6)

"Had several times when this quit working"

Anonymous, MD (2012 Kia Sorento Unsure 3.5-L V6)

"operated intermittently and then quit"

Anonymous, FL (2012 Kia Sorento EX 2.4-L 4 Cyl)

"it dosent work all the time"

Jerry G., NY (2012 Kia Sorento LX 2.4-L 4 Cyl)

"At random times the back-up camera would not work. The screen would remain blank/black"

Jason L., GA (2012 Kia Sorento EX 3.5-L V6)

"Backup camera displayed black screen. Kia dealer replaced outside camera unit under warranty as vehicle was < 60K miles. Issue resolved and satisfied with dealer's efforts"

Dennis H., OH (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Back up camera quit working and needed to be replaced by dealer"

Matt P., MN (2012 Kia Sorento Unsure 2.4-L 4 Cyl)

"Back up camera quit working (worked intermittently) Kia replaced it for free"

Gordon J., WI (2012 Kia Sorento EX 3.5-L V6)

"Back up sensor works 50% of the time. Kia cannot see the malfunction so they cannot fix"

Anonymous, IL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"KIA finally switched out the system, which made me happy. However, I still have times when the backup camera doesn't come on. I also had a recent time when the UVO never turned on during a 1-hour trip"

Anonymous, IN (2012 Kia Sorento LX 3.5-L V6)

"Not pairing as such. In general the Bluetooth is poor at best. Not clear/garbled incoming sound, poor location for mic"

Anonymous, NY (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Most of the time must configure cell phone to system by entering 4 digit code. Just with the three cell phones made by one HTC and 2 by Samsung. Going in shop again"

Anonymous, VA (2012 Kia Sorento EX 2.4-L 4 Cyl)

"The car would connect with the phone, and would answer calls. I could hear the other party, but they could not hear me. The dealer first thought it was the microphone, and changed it, but that did not solve the problem. Eventually, the whole device"

Anonymous, MI (2012 Kia Sorento EX 3.5-L V6)

"doesn't connect frequently. must do it manually"

Anonymous, NJ (2012 Kia Sorento LX 3.5-L V6)

"sometimes the phone is not accessible, and have to redo it"

Anonymous, NV (2012 Kia Sorento SX 3.5-L V6)
Radio

"Radio memory loss"

Raymond S., WV (2012 Kia Sorento LX 2.4-L 4 Cyl)

"on off button for radio broken...cannot turn radio off"

Anonymous, PA (2012 Kia Sorento Unsure 3.5-L V6)

"The volume controls discontinued working on the CD/MPR/Satellite Radio system"

Anonymous, MN (2012 Kia Sorento SX 3.5-L V6)

"base of radio antenna had to be replaced - was under warranty"

Anonymous, AZ (2012 Kia Sorento SX 3.5-L V6)

"Hit a patch of ice when braking, antilock brakes fired, radio then strangely went out. Thought initially it may have been a fuse - checked, no fuse issue. Returned to dealer a month later - replaced entire radio - $200"

Adrian W., MI (2012 Kia Sorento LX 3.5-L V6)

"When its cold outside, the screen isn't viewable. When the car warms up the screen becomes more visible"

Anonymous, NY (2012 Kia Sorento Unsure 3.5-L V6)
Display screen freezes up

"This happened after the device was changed. Now, every so often when I start the car, the system does not boot up properly. The KIA logo stays on the screen for 2-3 minutes, from time to time going blank and then coming back up (as if it is rebooting"

Anonymous, MI (2012 Kia Sorento EX 3.5-L V6)
Display screen goes blank

"Have no screen"

Anonymous, FL (2012 Kia Sorento LX 3.5-L V6)
In-dash navigation system (GPS)

"Nav system completely failed and the dealer had to install a completely new radio/nav module. It took days"

Anonymous, NY (2012 Kia Sorento EX 3.5-L V6)

"some button are gray out, can't enter address. Have to enter out of NAV and go back in and try again two or three times. Going back to shop for repair next week"

Anonymous, VA (2012 Kia Sorento EX 2.4-L 4 Cyl)

"They put in a new navigation system because it was not working"

J B., FL (2012 Kia Sorento EX 2.4-L 4 Cyl)

"It's my wife's car and the Navigation is not currently working. She hasn't had it looked at presently"

Anonymous, NV (2012 Kia Sorento SX 3.5-L V6)

"Went out"

Anonymous, FL (2012 Kia Sorento LX 3.5-L V6)

"The navigation/radio screen does not dim at night. Dealer can not duplicate so I turn it off at night. It is too dim the first hour of use, gets brighter until it is too bright. Dealer cannot duplicate either problem"

Anonymous, PA (2012 Kia Sorento SX 3.5-L V6)
Speakers

"Two tweeters blown and replaced"

Michael R., GA (2012 Kia Sorento EX 3.5-L V6)
Steering wheel controls

"At times the volume controls on the steering wheel would decrease the volume when pressing the volume-up button. At these same times when you press the volume-down button it would activate voice control"

Jason L., GA (2012 Kia Sorento EX 3.5-L V6)

"volume control activates bluetooth or causes volume to go opposite of directional arrows. often have to manualy activate bluetooth"

Anonymous, NJ (2012 Kia Sorento LX 3.5-L V6)

"works when it wants to"

Anonymous, NV (2012 Kia Sorento SX 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"ABS failed giving warning light on dash. System failed one week after warentee expired. Very expensive dealer repair"

Anonymous, GA (2012 Kia Sorento SX 2.4-L 4 Cyl)

"All 3 brake system warning lights are on all the time. Problem started intermittently"

William O., TX (2012 Kia Sorento EX 3.5-L V6)

"Downhill assist, BS and downhill assist light was on. ABS sensor went out. Replaced under warranty"

Jim N., FL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"The wheel hub assembly in the R rear tire had to be replaced due to faulty sensors"

Anonymous, GA (2012 Kia Sorento LX 2.4-L 4 Cyl)
Calipers

"caliper was frozen rotors were pitted"

Les K., PA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Sticking"

Anonymous, MA (2012 Kia Sorento EX 3.5-L V6)
Parking brake

"No problem, but was a factory recall"

George V., FL (2012 Kia Sorento LX 3.5-L V6)

"front brakes, rotors, & caliper wore out much too quickly"

Les K., PA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Brakes rarely lasted a full year. In some cases less than six months. My driving was not unusual or excessive"

Anonymous, CA (2012 Kia Sorento LX 3.5-L V6)

"Irregular wear in brake pads and rotors"

Gustavo M., OH (2012 Kia Sorento EX 2.4-L 4 Cyl)

"Rear brake pads replaced at 45,000 km. Also problem with rear calipers freezing up"

Anonymous, ON (2012 Kia Sorento)

"Rotors was replaced because they was very rusty and for the irregular wear"

Gustavo M., OH (2012 Kia Sorento EX 2.4-L 4 Cyl)

"It was just average wear for our driving conditions"

Gordon P., NL (2012 Kia Sorento EX 2.4-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

"Alignment has been an ongoing problem since purchased this new vehicle. Front and back wheel alignments have been checked, repaired and then out of alignment in short period of time during normal, suburban driving. The vehicle always seems to pull and drift to the right"

Anonymous, FL (2012 Kia Sorento EX 3.5-L V6)

"alignment was corrected once ..... same problem is present again ........ car pulls to right"

Anonymous, AZ (2012 Kia Sorento EX 3.5-L V6)

"Ball joints were bad and had to be replaced at 70000 miles"

E E., NY (2012 Kia Sorento SX 3.5-L V6)

"In February I had to have both Ball Joints replaced"

Anonymous, OH (2012 Kia Sorento LX 2.4-L 4 Cyl)

"squeaking"

Anonymous, TX (2012 Kia Sorento SX 3.5-L V6)
Shocks or struts

"I had a broken housing on a rear shock and had both rear shocks replaced"

Steve H., AZ (2012 Kia Sorento SX 3.5-L V6)

"The car almost has a jarring drive. Rides very hard. Feel every pothole and/or indentation in the road. Air pressure is set to specs but every bump is felt. Uncomfortable ride"

David C., SC (2012 Kia Sorento LX 2.4-L 4 Cyl)

"noise in front end of car"

Anonymous, ON (2012 Kia Sorento EX 2.4-L 4 Cyl)

"Front link kit came loose ... changed under warranty"

Mathieu L., QC (2012 Kia Sorento EX 3.5-L V6)

"Noise when turning the steering wheel in one direction. Discovered it was rack and pinion - dealership ordered the replacement parts and completed repairs to great satisfaction. No other known concerns with car since purchase"

David M., FL (2012 Kia Sorento EX 3.5-L V6)

"Tie rod ends were bad and had to be replaced at 70000 miles"

E E., NY (2012 Kia Sorento SX 3.5-L V6)
Tire wear is uneven

"Purchased New tires and alignment. Tires started feathering immediately. Steering column rubs making noise when turning the steering wheel"

William O., TX (2012 Kia Sorento EX 3.5-L V6)
Wheel bearings

"noise in front of car"

Anonymous, ON (2012 Kia Sorento EX 2.4-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Loose bolt on sub-frame"

Larry K., FL (2012 Kia Sorento SX 3.5-L V6)

"Front Suspension was noisy"

Anonymous, OH (2012 Kia Sorento Unsure 3.5-L V6)

"Plastic light housing above rear view mirror rattles a lot due to stiff suspension"

Anonymous, TX (2012 Kia Sorento Unsure 2.4-L 4 Cyl)

"Passengers door squeaks from time to time. Noise is associated with the door trim"

Anonymous, AZ (2012 Kia Sorento SX 3.5-L V6)

"There is a constant "buzz" that sounds like an electronic warble noise"

Anonymous, TX (2012 Kia Sorento EX 2.4-L 4 Cyl)

"Driver seat squeaks quite a bit. Hear some rattles from back inside of car"

Anonymous, IL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Sunroof needed to be serviced twice because of rattling in the sunroof"

Edward G., CT (2012 Kia Sorento SX 3.5-L V6)

"Noticed rattle in the right side, dashboard by AC vent. Had it replaced 2 times. Still has rattle like something might be loose inside the dashboard. I asked the service manager to print out the parts associate with the dashboard. I showed him wha"

Anonymous, GA (2012 Kia Sorento LX 2.4-L 4 Cyl)
Air or water leaks

"noticed water on the floor of the car. Heard water in the dashboard area which flooded the carpet when we made a turn. The dealer checked windshield, and all seals but could not established how the water got into the dash area. This problem has no"

Gemperle H., WA (2012 Kia Sorento EX 3.5-L V6)

"water leaked through the rear antenna mount"

Robert R., BC (2012 Kia Sorento LX 3.5-L V6)
Wind noise

"wind and excessive road noise"

Anonymous, OK (2012 Kia Sorento EX 2.4-L 4 Cyl)

"The wind & road noise is very loud. All of the glass areas seem to emit wind noise. Road noise is also very loud and irritating"

Anonymous, TX (2012 Kia Sorento EX 2.4-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

"A pulley began squeeking. Dealer identified the item and replaced promptly and at no charge"

Anonymous, CA (2012 Kia Sorento EX 3.5-L V6)

"Idler pulley made high pitch whine which got worse over time. Required replacement"

Brian V., TX (2012 Kia Sorento Unsure 3.5-L V6)

"Pulley was making a whining sound and needed to be replaced. Was under warranty and fixed same day as"

Anonymous, WA (2012 Kia Sorento SX 3.5-L V6)
Engine knock or ping

"Knocks upon startup. Excessive oil consumption (1400 miles per qt)"

E G., KY (2012 Kia Sorento EX 2.4-L 4 Cyl)
Oil leaks

"Loosing oil but no leaks under car"

Anonymous, OH (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Faulty oil pressure switch caused oil leak. Due to poor design the repair cost was higher than with most vehicles that experience a faulty oil pressure switch"

Anonymous, MN (2012 Kia Sorento EX 3.5-L V6)

"Oil sending unit went bad and started leaking. The part is located under the manifold which required removal of the top of the engine to replace. Cost over $600 to replace a $16 part"

Anonymous, WI (2012 Kia Sorento LX 3.5-L V6)
Engine computer

"I went shopping, came out of the store and the car would not start, I contacted Kia and the car was taken in for repair, it was completed in two weeks, I had purchased additional coverage just in case anything like this would occur"

Claude C., WI (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Car would stall fronm time to time. Kia dealer made numerous attempts to fix, finally software was updates. After corrected we were notified of a recall for the same issue"

Anonymous, MD (2012 Kia Sorento EX 3.5-L V6)

"Kia recently requested we return vehicle to correct a recall item with the ECO. Was accomplished, and was told that my gas mileage would improve. WRONG!!!!!. Worse, and I will be returning shortly to have them fix or return the vehicle engine to t"

Al H., AZ (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Car wouldn't start and had to be towed to the dealer. Computer problem resolved quickly"

Anonymous, PA (2012 Kia Sorento EX 2.4-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

"DRIVER OUTSIDE DOOR HANDLE WAS INSTALLED WITHOUT A GASKET SO THE HANDLE STARTED TO CORRODE AFTER A FEW MONTHS. THIS LEFT UGLY STREAKS INTHE DRIVER DOOR PAINT,"

Anonymous, NY (2012 Kia Sorento EX 3.5-L V6)

"Front moulding under the bumper clips very loose...I have had to reinforce"

S S., AB (2012 Kia Sorento EX 3.5-L V6)

"The plastic on the side of the passenger seat, where the controls are attached, cracked and had to be replaced. I think it broke when I placed all my weight on the side of the seat"

Anonymous, CT (2012 Kia Sorento Unsure 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"paint chipping around edges of doors, roof,and hood"

Michael S., TX (2012 Kia Sorento Unsure 2.4-L 4 Cyl)

"the plastic moulding running along the lower side of the door panels can't hold a shine...always dull and faded almost turning a white color"

S S., AB (2012 Kia Sorento EX 3.5-L V6)

"Chrome wheels are peeling"

Evan P., NY (2012 Kia Sorento SX 3.5-L V6)
Rust

"Rear tail gate, just below rear window, has a bunch of small rust specs beginning to show thru"

Anonymous, TX (2012 Kia Sorento Unsure 2.4-L 4 Cyl)

"Washers on bolts attaching stainless Steel under bumper plates are rusting. Dealer insists it's not rust"

Edward G., CT (2012 Kia Sorento SX 3.5-L V6)

"Found the paint bubbled behind the rear license plate"

Robert R., BC (2012 Kia Sorento LX 3.5-L V6)

"screws holding rear fascia plate rusty"

Evan P., NY (2012 Kia Sorento SX 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

"Headlights have been dim since new. New, slightly brighter replacement bulbs burn out"

Anonymous, ME (2012 Kia Sorento LX 2.4-L 4 Cyl)

"On bright sunny days as soon as a cloud passes over or you travel under a bridge, the automatic headlights come on and stay on until I turn them off manually. Dealer could not duplicate this problem either, seemed like they didn't believe what I said"

Anonymous, PA (2012 Kia Sorento SX 3.5-L V6)
Interior lights

"Already discussed in last item"

Richard A., FL (2012 Kia Sorento LX 3.5-L V6)
Keyless entry

"Had a faulty switch in driver door: locks would inadvertently unlock/lock, along with the interior lights turning on/off at the same time, all while driving. Took 4-5 trips to the dealer to get it fixed. Kia service followed what their computer told them: a switch in the lift-gate, which they replaced 3-4 different times. Finally, I told them to quit looking at the lift gate and check the switches/connections in the driver's door, and guess what? There was the problem. Repaired and no problems"

Richard A., FL (2012 Kia Sorento LX 3.5-L V6)
Gauges

"Gauges and trip meter randomly reset to zero while driving. Happens about once a week"

Brian V., TX (2012 Kia Sorento Unsure 3.5-L V6)

"heating element in drivers seat burned out"

Anonymous, TX (2012 Kia Sorento Unsure 2.4-L 4 Cyl)

"It must have been hit with a rock /outside agent.. Leaked air and cost 175.00 to get fixed"

Lee H., TN (2012 Kia Sorento LX 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Left rear exterior door handle repair. Replace both rear door hydraulic lifters"

Eldon B., FL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"back passenger door weather stripping failed and created the door to stick and be very hard to open and it has since had to be replaced twice on car. The Kia dealership said the next time the whole interior door panel will need to be replaced next ti"

Joseph G., NH (2012 Kia Sorento LX 3.5-L V6)
Locks and latches

"rear door handle fell off - made of plastic"

Anonymous, BC (2012 Kia Sorento LX 3.5-L V6)

"I pulled the outside door handle off of the car! It just broke at the point where it was bolted internally. I did not use extra force. The car was brand new"

Anonymous, NY (2012 Kia Sorento Unsure 3.5-L V6)

"The driver's side passenger door's door handle broke and fell off. We were unable to use that door until it was fixed"

SUSn G., FL (2012 Kia Sorento LX 3.5-L V6)
Tailgate, hatch or trunk

"Tailgate is supposed to stay upright but the hydraulics went out and slammed shut and almost injured us. Tailgate would not remain up from that point and we took it in for repairs"

Anonymous, TX (2012 Kia Sorento EX 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

"A/C stopped working ,a switch had failed and had to be replaced"

David M., WI (2012 Kia Sorento SX 3.5-L V6)

"A/C compressor noisy, had to be replaced"

Anonymous, VA (2012 Kia Sorento LX 2.4-L 4 Cyl)
Automatic climate control

"air condition control panel replaced under warranty"

Anonymous, NJ (2012 Kia Sorento LX 2.4-L 4 Cyl)
Heater system

"venting system to the rear passenger area is insufficient; passes through the door; blower is too weak; climate in rear seats on cold days makes it uncomfortable for rear passengers"

Randall N., NJ (2012 Kia Sorento SX 3.5-L V6)

"any setting above cool was max heat. dealer repaired under warranty"

Timothy H., PA (2012 Kia Sorento LX 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"The catalytic converter split in two and was replaced under warranty. The reason it broke is unknown"

Anonymous, ON (2012 Kia Sorento EX 3.5-L V6)
Other/unsure

"after this unit was replaced - under warranty it no longer recognizes my voice and I usually have to access via a phone number rather than a name. Even then it mishears me constantly"

Maryann M., KY (2012 Kia Sorento LX 3.5-L V6)

"Radio/cd player/sirius radio would display fine, however no sound would come out. Voice commands would work, and bluetooth would work as long as I was talking. (Person I was talking to could hear me, I juts couldn't hear them.) No sound was av"

Anonymous, MA (2012 Kia Sorento EX 2.4-L 4 Cyl)

"At times, the UVO system would activate; the radio would not turn on, and the camera would not come on when shifting in reverse. Just the UVO screen would freeze. One time it actually stayed on when I started driving forward. Sometimes my phone would"

Anonymous, IN (2012 Kia Sorento LX 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Threw a rod, blew a hole in the engine. Luckily I was within 3000 miles of the powertrain warranty"

Anonymous, IL (2012 Kia Sorento LX 2.4-L 4 Cyl)

"kia install a new engine under the warranty because of oil used"

Anonymous, WI (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Nearing 98,000 miles I noticed a rapid increase in oil consumption and took to dealer for investigation. Kia replaced the engine long block under warranty"

Anonymous, WA (2012 Kia Sorento LX 2.4-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"Pulley broke - whole alt had to be replaced - $600+ repair bill"

Fred G., GA (2012 Kia Sorento LX 2.4-L 4 Cyl)

"Simply the battery light came on in the display, 30 minutes later car stalled. Repaired under warranty next day - no problem since"

Adrian W., MI (2012 Kia Sorento LX 3.5-L V6)
Battery (not hybrid or electric)

"Went dead"

Anonymous, CA (2012 Kia Sorento EX 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

"apparently rev of engine is tied to shifting of transmission; if shifted prior to the eng idle slowing, then a loud bang precedes a jolt as the vehicle shifts from park into either reverse or forward"

Randall N., NJ (2012 Kia Sorento SX 3.5-L V6)

"Ours is an automatic, but when you are slowing down to around 30 mph it jerks about 3 times"

Joy W., WA (2012 Kia Sorento SX 3.5-L V6)
Transmission sensor or solenoid

"The brake pedal switch failed frequently, preventing the transmission from shifting into and out of park"

Anonymous, FL (2012 Kia Sorento Unsure 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Transmission was replaced by KIA under the 100,000 miles warranty in February 2015"

Anonymous, FL (2012 Kia Sorento EX 2.4-L 4 Cyl)

"Battery acid spilled onto transmission causing total transmission failure. Remanufactured transmission installed"

Ross F., IL (2012 Kia Sorento SX 2.4-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Right axle replaced due to wear (clunking sound on downshift). Under warranty at 50,000 miles. :)"

Anonymous, FL (2012 Kia Sorento EX 3.5-L V6)
4WD/AWD components

"The AWD completely stopped working - No errors reported on the internal computer. Fought with the repairmen at Lee Johnson in Kirkland, WA for almost 2 years until we threatened the lemon law. Finally, was fixed but now the transmission is slipping"

Joy W., WA (2012 Kia Sorento SX 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Radiator

"Plastic component cracked and radiator needed replacement. Not a warranty component"

Ralph B., CT (2012 Kia Sorento SX 3.5-L V6)

"Had to have the lower coolant outlet housing and seals replaced due to a leak"

Anonymous, WI (2012 Kia Sorento LX 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel pump

"engine skipping"

Anonymous, ME (2012 Kia Sorento SX 2.4-L 4 Cyl)
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