Kia Sorento Change Vehicle

"While using cruise control. entire display would flash and cruise control and front distance detector would deactivate when on a freeway with many cars/trucks in front and on the sides"

"The CD player randomly stops playing a CD. Repeated times over various CD's. Hard to get the CD to eject then. Have to shut the car off. Will take it in at next service to get fixed."

"display screen freezes and won't clear up right away"

"Display screen (head unit) does not activate on startup - sometimes. Stays blank and none of the features associated are available - cameras, AV system, Bluetooth phone, etc. After a few minutes, sometimes a mile, system activates and all is OK. On request for evidence, provided dealer with videos of system in that state showing odometer, tachometer, and blank screen. That was 3-1-17 and it is now 5-13-17. Dealer says they are seeking a solution. Have not had follow-up contact initiated by Deale"

"Display Screen periodically went blank on start up. Took videos of screen, tachometer, and other dash. Gave those to dealer. Dealer ordered replacement and dropped it in. No problem, no hassle. Works consistently. No follow-on problems."

"This is the same "intermittent" connection issue that I described regarding Phone connectivity. It is only an occassional problem and occurs when I am plugged in via USB (which is what I do during long trips). I've asked the Dealer and they have no idea what I'm talking about - so the source and solution of the problem are TBD"

"Please see my previous comments."

"System will not maintain the traffic information provided by XM. I let the XM Radio subscription expire and then bought the Traffic subscription, but it won't work as it should. I have to activate the Traffic by calling XM when I try to use it"

"Would not pull up a valid address"

"Constant dropping and reconnecting of phone connection"

"Bluetooth pairing and connections work fine. It is when I'm plugged in via the USB and using Apple Car Play that I experience intermittent problems. Occassionally the USB connection with the phone witll drop - which is particularly annoying when I'm in the middle of a phonecall. I don't know the exact problem, but it sometimes seems to be related to confusion between trying to connect to my phone via USB and then switching to Bluetooth after I'm already connected. TBD. I asked the Dealer an"

"During cold weather (below 25 degrees) I had to constantly reconnect the Bluetooth and reset the clock time."

"Radio would stop working and car would have to be stopped (engine turned off) and restarted to reactivate radio."

"The Sirius radio signal became intermittent. The antenna was replaced to solve the problem."

"once in a while the screen does not accept touch commands. if you turn the car off and then on again, that resolves the issue"

"The radio doesn't come on with the power button. You have to touch the radio button each time."

"Sometimes (1-3 times/month), sound does not activate when I start the car. It is a very minor issue."

"Sirius radio signal intermittently drops to weak or no signal. Dealership replaced radio, but problem remains. Have not been back to give them a chance to look at this again."

"Entertainment system including the display screen died, had to be replaced under warranty"

"It took almost two months for Kia to figure out how to resolve the update issues."

"After a routine software update that went wrong, it took Kia 2 months to figure out how to fix it. This caused changes to the screen and for certain functions that should have been available to be omitted."

"Not good at recognizing phone commands related to telephone dialing."

"1. Voice Recognition completely does not work to pull up the correct telephone contact. 99% of the time it presents the wrong choices. I just do not use it anymore out of frustration. 2. Google Maps will only play thru car speaker when iPhone7+ is connected via USB cable to USB port of car and I select MEDIA from the dash console. When bluetooth connected alone I cannot hear Google Maps directions thru my car speaker. The cellphone talks but too low to hear while driving. 3. My previous 2014 ML350 had EXCELLENT voice recognition and bluetooth integration. And the center console wheel/knob was perfectly positioned to use and drive. By comparison oo access various things while driving I have to touch the Sorrento's screen. The screen is not convenient to reach (arm & hand bounces while driving), is either not responsive enough, or it is too responsive, making it difficult to drive and find a phone contact at the same time to the point of actually being dangerous. 4. Google Maps will NOT display on the car's screen. Only Apple Maps, which is inferior by comparison, will display on the car's screen. This is just poor integration with the phone. Whatever is displayed on the phone should be able to be displayed on the car's screen, except for movies and other things that one should not be watching while driving. 5. Overall the car's electronics with regard to Navigation, bluetooth integration and voice recognition are either just too clumsy to use and difficult to understand or they just do not work at all."

"The automatic cruise control in my car failed 8 times. It would automatically shit off randomly. I would have to pull over, turn the car off and on to get it to work. I took it to the dealer every time. They tried multiple fixes, but they never worked. They flew techs from California and had Korean engineers working on it. I got a new vehicle under the MD lemon law"

"Same issue as headlights"

"tow hitch module malfunction resulting in continuous illumination of the trailer's brake and turn signal lights"

"Driver side eye lase light dimmer then other side"

"Puddle lights on driver's side stopped working. They were repaired under warranty and have not been a problem since."

"Headlights during driving in night light would diapered or shut off completely coursing me blind in dark. Went to service an did not fix problem . Second visit to Kia service solved problem . ( Replaced signal light switch )"

"lights will on occasion spontaneously shut off. A quick wiggle of the switch will bring them back on. Problem is intermittant. Kia denies the problem exists. Not yet resolved."

"Headlights set on "auto" went off by themselves while night driving. Happened twice, repaired by dealer under warranty."

"When on 'auto' for lights, on a few occasions we noticed the lights were on when the car was parked, locked, and no one near it with the remote key fob. We are concerned this could happen without us knowing and run the battery down."

"Headlights go off unexpectedly and intermittently in auto position sometimes 3-4 times a night and sometimes not at all. Dealer/KIA Services cannot find problem which of course is EXTREMELY dangerous. Fortunately, we have found that turning light switch off then on again seems to return lights back on for awhile. The other workaround is to use the headlight switch on manual which we started to use but have not had enough time to assess whether this problem still exists in manual."

"Headlights would turn on or off briefly. Sometimes while driving he lights would turn off then back on. This would be brief and didn't happen often. Occasionally the lights would come on when the car was unoccupied and not on. Both of these issues seem to be fixed."

"Headlights way out of adjustment. took 3 trips to dealer to get them correctly adjusted. They appear to be again somewhat out of adjustment. Dealer worked well with us to correct the adjustment issue the first time. Just noticed that the lights seem to somewhat out of adjustment a few days ago. Have not had a chance to get vehicle back to dealer"

"Auto leveling headlights have VERY short range, like 25 feet. Also, they don't seem to automatically level. They seem to be aimed downward, and left/right side cutoff are not even. The auto bending feature has very limited effect when turning. The Halogen headlights on my 2004 Subaru Forester are much more effective"

"At night suddenly all lights went dark and came back on after app. 5 seconds."

"Headlights go out randomly when needed most, at night and remain off until turn them off and back on again. Particulaly dangerous at freeway speeds in unlit areas!"

"Headlights are not properly aimed. Night time driving requires use of high beams in order to see safe distance ahead."

"Headlights were turned off for a few seconds when it was in auto headlights mode, I called manufacturer and they said there is no recall for this problem so they advised me to take the car to dealer. I doubt I can show the problems so I did not take the car to dealer."

"Low/slow level of heat and cooling compared to previous car"

"1 Defective horn. Dealer replaced"

"I WAS TRAVELLING TO nORTHERN Ontario FROM THE NIAGARA area aND THE TEMPERATURE HAD DROPPED 20 CELCIUSBY THE TIME WE REACHED SUDBURY AND 28 c BY THE TIME WE REACHED TIMMINS. mY DASHCLUSTER OF LIGHTS KEPT GOING ON AND OFF INCLUDING THE TEMPERATURE GAUGE BUT WAS REPAIRED THE NEXT DAY AT THE DEALERS IN TIMMINS"

"rear caliper seized"

"Lot of mileage driven going up and down the hill or mountain ranges."

"Electric Parking brake would not release. No manual override to free vehicle. God to tow it from my home to dealership."

"Electric parking brake seized in the engaged position. Car required towing to KIA dealer where repairs were covered by warranty."

"Parking brake would not release, had to be towed to dealership for repair."

"Wife just noticed that parking brake doesn't hold vehicle in place. Haven't contacted dealer on issue. Will be taking vehicle in to have brakes adjusted"

"Electronically activated parking brake failed to release on two separate occasions within a three week period requiring tow service and rental/loaner vehicle both times. Dealer erroneously released vehicle on first visit but on second visit replaced EPB module assembly & reset E-brake shoes. Repairs; $823.45 parts/$308.00 labor PLUS a total of $280.00 in rental/loaner vehicle fees. FORTUNATELY, the first and only extended warranty I've purchased in 36 years of NEW car ownership covered EVERYTHING (sans aggravation & inconvenience)! Also experienced repeated failures of Auto Hill Hold during 1st year of ownership. Console mounted switch replaced after THIRD visit to dealership. WHY Auto Hill Hold on an automatic transmission? And what genius @KIA placed the control switch directly in front of the cup holders!?!"

"parking brake would not hold on hill."

"Electric parking brake would stick on and render the car undrivable. The dealer had it for a week and was unable to duplicate the problem. it recurred twice more before being repaired/replaced."

"Rear brakes started to pulsate at 33,000 while still under warranty. After driving, the smell of burnt brakes was nauseating. When I called the dealership, they said it's "normal wear and tear and since you didn't do the 25,000km brake service, we cannot help you" When I called Kia Canada to file a complaint they said "we do not have certified mechanics working for Kia Canada and as such must rely on the word of the dealership who has certified mechanics and unfortunately they state it's normal." The dealership offered me a discount of the cost of the brake service ($99.00) off the total price of replacing callipers, pads and rotors. I took it to my personal mechanic who replaced everything for $700. I will never buy another Kia or Hyundai and will stick to Honda, Toyota or Subaru."

"with my previous Audi A4 2013, the breakes had to be chaged at around 115000 km. With the sorento, I had to invest 1100$ on my brakes at 75000km. Warranty doesn't cover brakes."

"The front disc brake were supposedly needs resurfacing and the brake pads needs replacement."

"rotors wore out prematurely,had less than 20000 miles"

"Rotors were slightly warped leading gradually to chatter when braking, especially under wet conditions."

"These problems were the subject of a recent factory recall, due to potential corrosion due to moisture."