In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"In heavy rain the sensors indicators on the dash board flash on and off indicating the control of lane departure and automatic stopping are not working. The camera gets covered with water and dirt making it hard to see the image of what is behind the car"
Michael C., NY (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Just stopped working, but when I took it to the dealer, it started working again"
Anonymous, NY (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Its unclear. Fuzzzy It shows only straight back. No sides approaching exactly back. Several scrapes because i couldnt see what was there"
Anonymous, GA (2016 Subaru Outback)"There is no warning beeping or flashing lights to indicate if you are going to hit something from the rear. The rear camera is not connected to the steering wheel, therefore not indicating on inside monitor screen which way one is turning."
Anonymous, MI (2016 Subaru Outback 2.5-L 4 Cyl)"it sometimes gets dirty and is extremely hard to clean"
Anonymous, TN (2016 Subaru Outback Unsure 2.5-L 4 Cyl)"There are many safety feature in 2016 Subaru Outback but there is no backup sensors. Of course there is backup camera but it is not enough"
Sangjin L., TX (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The CD player stopped working in the entire system needed to be replaced. Nothing works. Not the camera not the radio. They need to be replaced. Very disappointing for a brand-new car"
Anonymous, OR (2016 Subaru Outback 2.5i 2.5-L 4 Cyl)"Difficult to read and adjust when driving"
Anonymous, UT (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The angle of the screen is such that there is a lot of glare. Also, if you are wearing sunglasses, it's almost impossible to read anything on it"
K R., CO (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Display screen would freeze and no functions on the system would work until the car was restarted. Issue was resolved with a firmware update"
Anonymous, MO (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Bought car new Jan '16. Around Nov '16, screen froze, all panel associated electronics went out. Dealer replaced entire unit at no charge. We have had one momentary glitch in screen since but did not require replacement, just turned engine off and back on, with no further difficulty in electronics"
Clif L., OR (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Sometimes when I connect my phone and have it charging, I am unable to control the radio through the touch screen or through the steering wheel controls"
Anonymous, UT (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"sometimes when I change radio stations it will not let me go back to the map. When that happens we have to pull over and turn off car and start it to get the map back on"
Anonymous, MN (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The display screen for the radio would freeze up requiring the car to be turned off. This was hopefully fixed by a software update"
Carl P., OH (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"screen froze; system became inoperable system replaced by subaru with rebuilt system. no further problems"
Anonymous, NY (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"1 Touch screen would not respond . Reset when ignition turned off 2 Locked on to random radio station. Audio would not turn off. Reset when ignition turned off. 3. screen blanked when using GPS. Audio remained on. Rest when ignition turned off"
Anonymous, PA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The navi system froze and wouldn't change Dealer had to download an upgrade to the navi system under warranty System works fine. Ow"
J J., ON (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"during operation, weekly the infotainment system freezes making it inoperable until the mini-sd card is removed and reinserted or the car is restarted"
Anonymous, CA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"media display would intermittently freeze up. sometimes it would start working with no action taken, Would always come back to working after ignition restart"
Anonymous, FL (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"1. Can't access GPS screen from audio display 2. Can't change SiriusXM stations 3. Can't change volume on radio All happen intermittently and restarting car cures the problem"
Anonymous, FL (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"screen freezes to current selection and can't change it unless car is restarted"
Richard O., MI (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Entire system freezes up. Radio won't play, gps wont work. Subaru unable to fix"
Anonymous, FL (2016 Subaru Outback 2.5i Premium 3.6-L 6 Cyl)"GPS map would freeze. In fact, everything would. I couldn't move from map display to anything else (like radio). Dealer did a software update, but there are STILL glitches, like the mpg gauge got stuck in showing only negative mpg even though I knew it had to be in the positive"
James T., CA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"This problem involves the dashboard display icons, messages, and gauges; NOT the infotainment display. This problem happened only once, but it was quite disconcerting. While cruising about 60 mph along a deserted road, the computer controlling the dashboard display icons, messages, and gauges suddenly crashed. Various icons were inappropriately on or off (e.g., the icon indicating the parking brake was on while I was going 60 mph), I think the gauges may have displayed incorrect values, and"
Steve K., CA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Probably monthly occurrence of freezing of entire infotainment system - can't operate gps, satellite radio, or any other features until stop and turn off the car"
Anonymous, WV (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The screen was freezing up at different times for no known reason"
Cathy S., NV (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"system would lock up completely, pairing took forever, backup camera come on while driving forward"
Anonymous, CA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"When connecting my phone to the USB port, the radio become erratic and then freeze-up. Had to stop the car, turn off the ignition and restart the car to reset display"
Anonymous, PA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"SiriusXM radio function locks up and will not play. Slow response from other functions"
Anonymous, PA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Display screen randomly stops working. Or starts pressing buttons on the radio itself, resets a radio station here and there, or just starts scanning for new stations. You cannot stop it, I can turn the radio off and turning it back on does not reset it, it only resets when I have turned the car off and back on."
Frank F., CT (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Navigation unit was replace under warranty"
Anonymous, CA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Unable to change radio stations of screen settings. Solution was to turn of engine and restart."
Anonymous, MA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The display screen froze. GPS, and radio did not work. The whole infotainment panel was replaced two times or more. I had multiple visits to Dealer for this check up and software update all the way till the end of 3 years. So, I purchased extended warranty for 5 years more to have peace of mind."
Chandra, NJ (2016 Subaru Outback 2.5-L 4 Cyl)"The screen would freeze up randomly and nothing would work, i.e. the touchscreen buttons would not change the screen the side buttons or the steering wheel buttons had no effect even turning off the car and turning it back on had no effect. The problem was intermittent and it would eventually start working again. The complete system was eventually replaced under warranty, but it appears that the problem may be returning. I have had a couple of instances recently where the screen froze ,but it didn't last long and started working again on it's own."
Anonymous, FL (2016 Subaru Outback 2.5-L 4 Cyl)"The screen suddenly, arbitrarily changes from the view that I have selected to something else and it is IMPOSSIBLE to fix! This is a 2016 model, and IF I were to consider to buy a new Subaru, the FIRST thing I would look at would be to see if the display c=screen and infotainment system was better. If not, I would buy a Ford, as the Ford system is outstanding!"
Anonymous, (2016 Subaru Outback 2.5-L 4 Cyl)"When satellite radio station reception is blocked by a building and then returns, it freezes and will not resume normal function until car is restarted."
Anonymous, IL (2016 Subaru Outback 2.5-L 4 Cyl)"Volume control and radio station control would not work. Dealer updated software a couple of times. Seemed to go away. Possible interference with GPS cable"
Anonymous, OH (2016 Subaru Outback 2.5-L 4 Cyl)"This is related to my response concerning radio -- see that. Basically, it started freezing the first month of ownership, the display was replaced under warranty and continues to freeze."
Anonymous, (2016 Subaru Outback 2.5-L 4 Cyl)"The screen goes blank on a sporadic basis."
Anonymous, (2016 Subaru Outback 3.6-L 6 Cyl)"GPS screen would freeze as would the radio. The only thing that would work was the volume. Software update! Things changed for the better for a time, but then the freeze again. The only way to self-fix was to reboot by pulling over, shutting off the car, and then restarting. Another software Update! Stay tuned for what happens next."
James T., CA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Sometimes the display locks only once a month, sometimes every 3 miles. It might start jumping FM stations every 3 seconds, it might turn the volume up VERY loud. Neither dash buttons nor steering wheel buttons will control the entertainment system. To get the entertainment system working again, at a stop light, I turn the car off, then turn it back on again. I have finally given up using the entertainment system's Aha and Pandora. I have given up pairing my smart phone through blue tooth (I've tried two different smart phones). I now only use the mini-plug connection between my smartphone and the entertainment system. While I get less frequent screen freezes, I still get them, even without a smartphone."
Jameson B., VA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"screen freezes when phone is pugged in"
Joseph F., TX (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"System randomly freezes requiring car to be turned off to fix"
Anonymous, OH (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Screen will just lock up and I have to shut down the car and restart for it to function as designed. There is a software update available but the dealer wants to charge for the update."
Jerry S., TX (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Starts with navigation system inaccuracies, then stops working completly --- locks the navigation screen. Then the clock and radio stop working. Display system is completely locked up. It resets after the car is stopped and restarted. Problem continues to reoccuer randomly. Has to be taken to Subaru service for new software reboot. Have had softwaer modifications twice. Not sure if problem is completely resolved. Waiting for next reoccurance."
Anonymous, PA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The dealer stated that the problem was I parked on a side hill and used ethanol gas (10%)"
Jon K., NE (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"This problem is the result of Radio malfunction. I am told by the Service at Dealer."
Anonymous, NY (2016 Subaru Outback 2.5-L 4 Cyl)"Unable to change radio stations. I have to shut off the engine and restart."
Anonymous, MA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Same thing as GPS - all part of the same problem. Replaced under warranty"
Anonymous, MA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"When I started the car the information system screen would be blank. It would change brightness at odd times when it was working. The volume controls were inoperable at times"
Cathy S., NV (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"unit was replaced by dealer"
Anonymous, PA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The head unit displays radio, maps, back-up camera, etc. It is failing, and the screen is difficult to view - especially in sunlight. Progressively getting worse. Repair for the parts is about $1500. I have not priced the labor yet - as the parts price is already horrible. For a 4 year old vehicle, this is a shame."
Anonymous, (2016 Subaru Outback 2.5-L 4 Cyl)"Direct sunlight on screen creates blind screen that is impossible to read"
Anonymous, TN (2016 Subaru Outback Unsure 2.5-L 4 Cyl)"Digital speedometer went out"
Anonymous, OH (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"About 5-10% of the time the display screen locks on the backup camera, even when moving forward, goes blank, or locks on one view and will not change until the engine is turned off and the system reboots."
Anonymous, UT (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The phone constantly connected and disconnected"
Paul M., PA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"When playing music from the USB interface, the player routinely stops for periods of up to 10 seconds and then resumes, sporadically. Volume fluctuates incredibly. It also takes over 3 minutes to load every time, even if the USB stays plugged in before and after the car is started"
Jean L., ON (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)";audio input (iPod) doesn't function, doesn't eve display as an option, so can't listen to books."
Anonymous, UT (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"No longer able to configure the system to play music over bluetooth and use the phone over bluetooth. I can do one or the other but trying both locks my phone by repeatedly disconnecting and reconnecting."
Jerry M., GA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"lost functionality for "personal contacts" unexpecedly via dealer service, unusable garbled phone numbers."
Anonymous, (2016 Subaru Outback 2.5-L 4 Cyl)"Sometimes works, sometimes doesn't. My granddaughter showed us how to fix the Bluetooth connection on the iPhone. Still, sometimes the car doesn't seem to read it."
Sandra L., ID (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"It needed to be updated to a newer version of the software."
K N., VA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Software needs to be updated and the local dealer wants to charge for the update. Since it has never work as advertised it should be a free upgrade."
Jerry S., TX (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"I like to plug my phone into the car to listen to music via free Pandora. Often it doesn't connect and I have to just use the radio. The dealer looked at it and said it was my phone (iPhone 6). I uninstalled Pandora app and reinstalled it on their recommendation. It worked for awhile but then the same problem occurred. I have no problem listening to Pandora on my phone."
Anonymous, OR (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"It freezes up on long road trips, affecting all the dashboard electronics--clock, radio, etc. Everything freezes"
Anonymous, UT (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"GPS maps are often incomplete or not available in southern KY and TN. Voice sends maps to completely unrelated places. We can not depend on the accuracy or even availability even in our home area"
Mary M., KY (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"difficult to input"
Anonymous, WA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"System just went screwy. Whole console replaced under warranty"
Anonymous, MA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"the system locks up. brought to dealer they tried to fix it but it happened again. the gps system does not work well. i get better directions on a $125 Garmin. the glare makes it hard to read. The gps looses destinations and then you have stop care and shut it off to put in a new destination. Wish I would;d have not bought it"
Anonymous, MN (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Outdated Wrong and Dangerous"
Phillip W., TN (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The voice system cuts off prematurely giving you partial sentences"
Sam L., GA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Difficult to use & program destination"
Anonymous, BC (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"It is not very easy to use. It seems awkward and rather poorly designed. It is not intuitive. Often we cannot find the address or street number because the on-screen choices are too limited. Most of the time we have to use a zip code. It's so frustrating we rarely use it"
James S., MN (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Freezing up"
Anonymous, VA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"screen freezes and Nav stops"
Richard O., MI (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"voice direction"
Anonymous, MA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"If left on its own it takes me thru, the longest way the most difficult way & unsafe areas My leasing experience was terrible, dealer lies"
Anonymous, NY (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Basically operation is not intuitive and provided GPS maps often seriously off"
Anonymous, TN (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"the navigation is so unreliable that I use my smartphone (android) for navigation. In addition, the navigation could not find places I wanted to travel to"
Gary S., IL (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Would like a larger screen to see more of the area map and not just the small area that I am currently in. Not enough streets are shown and it is impossible for me to see where I am headed down the road. I would not purchase another unless the nav & Bluetooth systems are improved"
Anonymous, ON (2016 Subaru Outback 2.5-L 4 Cyl)"See previous post: it froze along with the radio"
James T., CA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Whenever a destination is programmed in the GPS, there is no way to silence the loud verbal commands that the system is constantly barking at me. Worsening this terrible design is the fact that whenever the system barks a command at me, it turns way down whatever audio (e.g., CD or radio) I was listening to. Living in Los Angeles, I know that traffic is terrible, and I don't need to hear the system announcing "traffic jam ahead" every few minutes. I also often choose to take a different route"
Steve K., CA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Text messages doesn't work most of the time. Navagation and radio froze a couple times and had to restart the car to fix it. Settings and preferences don't work sometimes or don't change at all. Navigation is very convenient but not intuitive to enter addresses or places in the menus"
Anonymous, NY (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"It died. Thought I was in middle of Lake Superior!"
Anonymous, MI (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"more than once, nav sys took us in the wrong dir, we did have the right address. another took us off express way, short cut, and took us in circles. We had to back track in another state"
Anonymous, MI (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The system is not up to date on existing roads. For example interchanges that were added to roads 3-4 years ago do not appear on the display. It is hard to get alternative routes (and sometimes you just can't). Putting in destinations is cumbersome- Google maps is must more direct and simple. Occasionally a destination will be jus in the wrong location on the map"
Michael C., NY (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"GPS Stops working Suddenly, Messages Auto Detect GPS Receiver, Message Cannot locate Satellite"
Anonymous, DE (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Gave erroneous directions on numerous occasions"
Anonymous, CO (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The voice on the navigation system cuts in and out"
Anonymous, WA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Audio output on the GPS began to clip the beginnings of sentences (for instance, instead of saying "prepare to turn left in 100 feet", it would just say ". . . in 100 feet" , and started also to be off by 40 or 50 feet about where to turn. Subaru replaced the amplifier under warranty and the problem was solved"
Anonymous, TN (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The in dash GPS is so badly engineered you are better off pretending it is not in the car. Save yourself the aggravation and go buy a dash mount GPS. It's not even subtle, 5 minutes trying to make it actually work while driving makes you think you need to learn how to use it better but you will soon discover it's not you, the system is horrible. Dear Subaru, actually try one on the road before you sell them. UNBELIEVABLY POORLY ENGINEERED HUMAN INTERFACE. Please oh please get the GPS to at lea"
Matthew B., NJ (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The in-dash system is not intuitive it is difficult to use. I end up using my phone instead: it also freezes up"
Anonymous, TX (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"It's frequently inaccurate. As a matter of fact, it's worse than the last model's. The new features (predicting traffic, especially) are ridiculously bad"
Ellis C., NY (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"GPS voice commands were "clipped" so I would not get complete directions. For example: "take the next . . . . ." Some words were cut in half. For example: "turn le . . . ." Dealership said it was a faulty amplifier and replaced it. Problem has not returned"
Anonymous, CA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Simply put, it is occasionally inaccurate."
Anonymous, CO (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"System is too intuitive and quickly eliminates letters you need to insert an address you are seeking. Very frustrating."
Mary C., ON (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The navigation system has 2 problems: It sends me off in irrelevant loops or to the wrong destination, and it freezes up. When it freezes, everything in the dash system freezes--clock included. Now random parts of that system malfunction regularly as well--back up camera, audio input, radio."
Anonymous, UT (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"the system froze while driving and clock stopped working. turned out it was connected with radio needing update..."
Anonymous, WA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"On one trip months ago, the navigation system froze up repeatedly. Has not recurred. Despite updating the GPS chip via internet protocol, the map accuracy seems to repeatedly suffer from out-of-date highway/intersection layouts. Several times in past year was unable to complete entry of an address. Either numbers or street name was allowed by offered alternatives on screen."
Anonymous, TX (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Audio instructions is disrupted midway thru the playback. Ex, Thurn right in...... Missing is 1000 ft. Audio works best in the first 1hour of driving but shorts out audio full discription after 1 hour of driving."
Anonymous, GA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The GPS system is terrible, it gives routes that are not logical, and it often warns of traffic jams that don't exist. A software update helped it a little, but all that did was cut down on the number of false reports and it slightly improved routing, but Google maps on our smart phones still provides more realistic travel times and better routes. The GPS unit on this car is a HUGE disappointment."
Michael S., IL (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Mapping program shows excessively unnecessary long route. It has also shown completely long route It is the only bad feature of this car. This was never experienced on previous Honda mapping programs."
Ray O., FL (2016 Subaru Outback 3.6R Limited 2.5-L 4 Cyl)"Navigation would freeze up and stop working. Had to have the whole navigation system replaced."
Robert O., PA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"GPS stopped working and Subaru dealer said hey don't fix the system since it involves downloading updates onto a sim card, even thou I paid for the new update. The hassle trying to get this fixed was way too time consuming. WE just use our phones now."
Anonymous, NC (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"When the car gets hot the GPS goes crazy and will not work. Pretty bad when I stop for lunch and then get back in the car and can't tell which way to go!"
Linda B., SC (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"stops offering directions, won't allow for a change of route often just does not operate"
John R., IN (2016 Subaru Outback 3.6-L 6 Cyl)"software problems requiring updates not included in warranty"
Anonymous, ON (2016 Subaru Outback 2.5-L 4 Cyl)"The functionality of the on-dash major electronic services function control "buttons" - Home, Map, Apps - would fail: pressing them would not produce any result; a function would remain when another function button was pressed."
Anonymous, SC (2016 Subaru Outback 2.5-L 4 Cyl)"Dealer installed update from factory"
Anonymous, NH (2016 Subaru Outback 2.5-L 4 Cyl)"GPS is inaccurate. Has been updated. Often send you on a roundabout route. Tells you to turn left when if should have been right. Has done this on numerous occasions. Also Starlink service is overpriced."
Anonymous, NJ (2016 Subaru Outback 2.5-L 4 Cyl)"The GPS would send us in the wrong direction or to the wrong address."
Anonymous, NE (2016 Subaru Outback 2.5-L 4 Cyl)"Navigation System relies on maps that were and still are inaccurate. Updating the navigation system does not fix the problem. Subaru discontinued that navigation system and installed a different system in the 1917 model. I use my iPhone's mapping system instead. However, the 2016 model does NOT have Apple Car Talk so I must look at the phone to get directions. I don't recommend buying a 2016 Outback with a navigation system."
Anonymous, VA (2016 Subaru Outback Unsure 2.5-L 4 Cyl)"The navigation system got out of sync with vehicle location. The system voice would say 'turn right at second set of traffic lights', when I should have been turning at next set of lights."
Anonymous, CA (2016 Subaru Outback 2.5-L 4 Cyl)"The gps stopped working about two years ago and the only way to fix would be to replace the entire unit and that would be 1400 dollars. We have chosen not to. Very disappointed in Subaru about this."
Anonymous, (2016 Subaru Outback 3.6-L 6 Cyl)"Freezes up when phone is plugged in"
Joseph F., TX (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Does not always take the most direct or the fastest route, and Will lose where the car is while driving down a road under construction, and there's no apparent way to update maps."
Anonymous, PA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Voice component did not always activate at appropriate time. On screen component worked fine."
Anonymous, NY (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"voice cutting out"
Anonymous, IN (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Navy system would intermittently go haywire. Dealer replace unit second time in. Fine since."
Anonymous, DE (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"If you set a destination and make a stop before reaching that destination, the system gets confused when you start up again to reach the destination."
Anonymous, TN (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"GPS not programmed correctly"
Anonymous, ON (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"map data accuracy. In Seattle, it took me a way to Queen Anne Hill that I couldn't use because I couldn't turn left due to median. I had to go 20 blocks before I could turn around. Another time in Portland it told me to turn left at a place left turn was not allowed. Subaru uses a 3rd party data provider, not Google maps."
Anonymous, OR (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"gps antennae was not operating."
Anonymous, SD (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Bluetooth phone connection was interfering with the GPS. Directions were being cut short. Subaru replaced the amplifier under warranty"
Anonymous, MA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Nav system freezing up"
Richard L., VA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"I find the navigation system clumsy and, at times using routes (in city) that no sensible person would use to get to the place chosen for directions to reach. The voice construction is annoying, as well. I tend to use Waze instead."
Anonymous, NY (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Unit stopped functioning and was replaced under warranty"
Anonymous, GA (2016 Subaru Outback 2.5i Limited 3.6-L 6 Cyl)"The navigation system was terrible until a software update was installed. Now the system is better, but still frequently gets me lost and definitely is not the best at finding the shortest route to get somewhere. We frequently use the navigation on our phones in place of the one in the care because they are much better!"
Anonymous, UT (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Very poor directional results, especially in large cities (NY, Brooklyn) resulting in being misdirected to dangerous areas"
M K., CT (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The windshield can get very fogged up while driving so as to impair seeing through it. It is a very dangerous situation. I was not the only person i know who owns an subaru who experienced this. The navigation system screen has faded out. It is very difficult to use when traveling. The underlying electronics are visible but not the maps or directions. Also, the entire system is faded out for phone, audio, system check... all of it. It has been reported to dealership and they are replacing."
Anonymous, VA (2016 Subaru Outback 2.5-L 4 Cyl)"Unreliable,"
Anonymous, CA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"doesn't pair consistently when i enter the car. it also takes a lot of time to pair when it does pair"
Anonymous, CA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Drops phone"
Anonymous, PA (2016 Subaru Outback 2.5i 2.5-L 4 Cyl)"apple IOS update caused some pairing problems, Problem solved by update to radio system"
Anonymous, WI (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The firmware had to be updated so that phones could pair, in addition so that my system was sending updated to Subaru so I could follow needs online"
Kelly T., NM (2016 Subaru Outback 2.5-L 4 Cyl)"disconnecting primary driver's phone - have given up on using phone in car. dealer attribute to primary driver's smart phone but system was picking up secondary driver's flip phone until deprogrammed to try to get primary phone to function. primary still didn't function"
Anonymous, WV (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"calls would come from odd places. now it doesnt work at all. the orientation on purchase was very scanty. the direction books are vast. I just don't use it"
Anonymous, CA (2016 Subaru Outback 2.5-L 4 Cyl)"Phone pairing frequently is lost and/or reappears after a gap of days."
Anonymous, TX (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Shuts down often.Has to be paired over and over."
Anonymous, VT (2016 Subaru Outback 2.5i 2.5-L 4 Cyl)"phone pairs according to the screen on the car, but then calls come in and either don't port thru the head unit or the call triggers some other function but not the ability to answer the call"
Gary A., CA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The google map app/feature on my Samsung phone will not pair with the radio system so I must turn off my phone Bluetooth to get street by street directions/verbal directions. The dealer finally admitted that that part of the info system won't work...something to do with iPhone exclusivity."
Anonymous, WI (2016 Subaru Outback 2.5-L 4 Cyl)"System is very inconsistent about receiving incoming text messages; re-pairing phone buy a Bluetooth resolves the problem for a while but it eventually comes back."
Anonymous, NC (2016 Subaru Outback 3.6-L 6 Cyl)"The Bluetooth system does not display the current song, only the one laying when first connecting to an external device. On occasion a restart of the entertainment is required if communication is lost with the external device."
Anonymous, (2016 Subaru Outback 2.5-L 4 Cyl)"Randomly Bluetooth will connect and disconnect. When the car is turned off and back on again, it usually works fine after that. It can be frustrating if you are listening to driving directions or on a hands free phone call."
Ethan B., FL (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Kyocera cell phone pairs but won't connect. Subaru folks say it is not compatible with Subaru."
Anonymous, OR (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Won’t stay paired."
Anonymous, FL (2016 Subaru Outback 3.6R Limited 2.5-L 4 Cyl)"Supposedly the system is made for the I Phone. I have a Samsung Droid and it communicate well once paired. The dealer says it will possibly be up graded in the future. the radio, navigation and blue tooth are the only thing bad about the car."
Dan L., FL (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Very difficult to setup"
Anonymous, ON (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Bluetooth phone pairing with an iPhone provides very limited pairing capability. Only incoming and outgoing calls work correctly. All other features that normally work in pairing mode fail."
Gary A., CA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"My iPhone Contact List is never successfully retained in my car."
Anonymous, PA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Radio would lose signal all the time. Also would switch stations on it's own. When it did this, none of the buttons would work. If I restarted the car, it would fix it (for a while). Fixed under warranty"
Anonymous, MO (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The volume fluctuates incessantly"
Jean L., ON (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Sirius/XM resets each time car turned off"
Anonymous, NY (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Sirius XM radio requires reauthentication every time the ignition is turned off and on. Subaru service people blame Sirius XM. Sirius XM blames Subaru service people. After several hours of back and forth, I've decided to live without satellite entertainment. FM radio, CD, USB are fine"
George K., NJ (2016 Subaru Outback 2.5i 2.5-L 4 Cyl)"head unit kept shorting amplifier and was replaced"
Anonymous, GA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Stops working and come back when restate engine"
Sherif B., MI (2016 Subaru Outback 2.5i 2.5-L 4 Cyl)"Would not stay connected to Sirius XM"
Anonymous, CO (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"the radio is difficult to turn off. requires mult. attempts. the reception is worse than my 20 year old ford. no reception in the mountains at all. no reception 25 miles from home on some curvy roads"
Anonymous, CA (2016 Subaru Outback 2.5-L 4 Cyl)"Problem specific to SiriusXM programming. Apparently all Subaru vehicles are no longer able to access stations by music categories ( jazz,rock, country,etc) The mechanic was able to get it to work, but that no longer worked once I turned the car off. The dealership had started a list for follow up, but I never heard a thing. Subaru blames Sirius and Sirius blames Subaru."
Anonymous, CA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"The radio is the worst radio I have ever seen"
Anonymous, VA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Problem is with Sirius radio function. Sirius said it was Subaru's problem and they in turn told me since I was out of warranty, it would cost $130 for a software update. Since it is not a hardware issue I have refused the have the work done. The whole situation reflects poorly on both Sirius and Subaru."
Anonymous, MA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"apparently it was radio that needed an update - it caused GPS and clock to fail"
Anonymous, WA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"I can't stay connected to XMSirius radio. When I turn the car off, I lose connection. I have to regain the signal each time I start the car. Neither Sirius XM or my dealer know how to fix this."
Anonymous, MD (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The radio just stopped working, including sound ability to change stations ability to use iPod ability to make phone calls The dealer replace the entire unit under the extended warranty because the car was about a month over the 36 month limit even though we’re only had about 15,000 miles on it."
Anonymous, MA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"THE SIRIUS RADIO WOULD NOT CHANGE STATIONS. THE AM/FM CONTINUES TO WORK"
Deborah O., MO (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"SiriusXM freezes at startup approximately 2 times per month. When it freezes I cannot change to another SiriusXM station but only to an FM/AM station. Problem goes away after trusting off the engine and then on again. I have replaced the radio twice and have undergone four different software updates in 2.5 years."
Anonymous, TX (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Problem with interface with SiriusXM radio. Subaru says fault lies with SiriusXM; SiriusXM says fault lies with Subaru. Neither has been able to get it resolved. Radio works with regular stations and some SiriusXM stations, but can't pull in SiriusXM lists of all stations."
Anonymous, UT (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Radio/head unit piece of junk, FM HD radio goes dead, won't play unless frequency is changed, AM HD OK. Touch screen physically failing-can't be seen in sunlight and does not respond to touch inputs. Radio changes stations by itself, MP3 files display improper artwork, rear camera flashes and flickers etc. ZERO support from Subaru on any problem! Lots of other electrical/electronic problems too with power rear hatch, remote starter etc., all could not be diagnosed or fixed in allotted time by dealer, who refused to substitute parts because Subaru won't pay us if returned parts are found not defective. Will not buy another Subaru product again!"
Anonymous, NJ (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Just kicks off for no reason."
Anonymous, AR (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The radio would shut off or automatically switch to another channel/frequency."
Anonymous, NE (2016 Subaru Outback 2.5-L 4 Cyl)"abnormal tone sounds intermittently, speakers go mute momentarily, then return to normal."
Anonymous, ON (2016 Subaru Outback 2.5-L 4 Cyl)"When switching between radio presets using remote button on steering wheel, stations are skipped regardless of which direction (forward or backward)."
Anonymous, IL (2016 Subaru Outback 2.5-L 4 Cyl)"The radio genre that is part of the radio package does not appear. Sirius/XM says that the problem is with updates that Subaru does not acknowledge and will not apply as a part of routine service or software update."
Anonymous, GA (2016 Subaru Outback 2.5-L 4 Cyl)"Physical dial functions changed: dash-mounted volume control would unaccountably change the station. Radio would come on without my action, and not turn off when volume button was depressed."
Anonymous, SC (2016 Subaru Outback 2.5-L 4 Cyl)"About once a week, the radio will start jumping around stations, move the volume to the max, and be unresponsive to both the entertainment screen and the steering wheel controls. I can only ignore it by turning down the manual volume knob. It started the first month of ownership about 4 years ago. Subaru replaced the entertainment unit and the problem persists. I usually get the radio working again at a stoplight, where I turn off the ignition, then turn the car back on. Some days I've had to turn off the ignition 4 times, either at a stop light or by pulling to the side of the road."
Anonymous, (2016 Subaru Outback 2.5-L 4 Cyl)"Required a firmware update to fully operate SiriusXM radio"
Anonymous, MD (2016 Subaru Outback 2.5-L 4 Cyl)"Sirius XM: while the satellite radio still worked, the menu selection was gone & only showed channel 001, vs the hundreds available and their corresponding categories. Stored stations were still there; however the only way to peruse all available was scrolling one-by-one via tune knob. Only fix was via dealership & software update not covered by warranty."
Anonymous, MO (2016 Subaru Outback 2.5-L 4 Cyl)"A couple of times, but it does not go away. The "list" fo SiriusXM disappeared. It came back for 2 weeks after battery was replaced and then disappeared again. Neither Siruis or Subaru dealer have been able to fix it."
Anonymous, CA (2016 Subaru Outback Unsure 2.5-L 4 Cyl)"SiriusXM radio freezes upon engine startup approximately once every two months. I am unable to change the SiriusXM channel until I turn off and restart the engine. The radio has been replaced twice since Aug 2017 but the issue still persists."
Anonymous, TX (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"I just wrote 1,00 characters and the screen went blank. I spend 15 minutes and BOOOMMMMM what I wasted my time doing is really wasted. The Sirius radio and the entire music system has had to be reset and or given updates from Subaru. I have been driving and all of the presets go to one channel. 3 times this has happened the last time going to channel 34 not a station I listen to or had as a preset. Trying to change a radio station is next to impossible. Subaru has the dumbest idiots preset selection choices. There are 2 arrows one for up and one for down. What a waste they don't work. I have to spin my channel changer and sometimes the stations will go up by 30 or 40 which I wanted to do and sometimes I might go up only 2 or 3. The station changer knob is ungodly small and to go up only one or two is hit or miss. And a station change gets stuck between channels. You can sometimes feel the station change and some times you do not. The radio goes on mute. A little x by the speakers. To get this fixed I have to pull over and turn off my car. I am in my car by myself 99% of the time or with my dog. I can't play with the radio and drive. I have pulled over 10 -20 times. I have taken this to Subaru twice to work on this. Both times I was told there is a new patch or something and they hook my car up to a computer to fix my issues. After 4 or 5 times driving it is just like before. I do not drive much maybe 2 or 3 times a week. If I was asked Would you buy this car again I would say yes but if I based my decision on The radio I would say no no no. I wish this 2016 Outback had a completely different radio that was older school instead of a shiny glass that is a complete disaster. This is my biggest and only complaint. I had this Outback made for me because I did not want or need a sunroof in Florida. A funny thing my dealer now orders 80% of their Outback without a sunroof. More headroom and no rubber gaskets to heat up in the Florida sun."
Anonymous, FL (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"As with the other electronic issues this is intermittent. The radio changes stations and music sources by itself while driving, looses equalizer settings overnight and defaults to the AM Radio preset #1 regularly also overnight."
Anonymous, NJ (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The front speakers cut out from time to time. Rear speakers continue to function. The dealer's first attempt to correct the problem was unsuccessful."
Anonymous, OR (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Radio picks up static intermittently. Dealer unable to fix. Suggested upgrading to aftermarket sound system."
Anonymous, WA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The radio doesn't automatically adjust the volume to higher speeds. i have to constantly adjust the volume up and down manually."
Dan L., FL (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The radio has never worked right. Hard to turn off, does not use the speakers as it should"
Thomas A., VA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"IT picks up static"
Anonymous, CT (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"I am told by Subaru dealer that Radio is working right and thus causing problems with display screen freezing etc. The GPS needed update and it has been done, yet it is inferior to Garmin Drive 50"
Anonymous, NY (2016 Subaru Outback 2.5-L 4 Cyl)"Have 3 free updates to the GPS map system. Removing the SD chip and updating on home computer was easy and uneventful. Reinstallation into unit was difficult and the SD chip was inserted upside down causing damage to the receptial that nesasitated replacement of the dash unit.. No caution notes in owners manual about care being taken when reinstalling the SD chip."
Frank M., MO (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Subaru issued a recall for the navigation system update. It had stopped functioning properly so I brought it in. Now its worse. It no longer shows traffic on the map (It used to without any other connection. A loss of features. The dealer also had no manual or information on the update they could provide when I called (I did ask). They told me to call corporate, which is still on my to do list."
Geraldine S., CA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Paid for GPS updates but Subaru dealer refused to help me when I couldn't install the software."
Anonymous, NC (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Software for radio unit has been updated but problems continue."
Anonymous, PA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Not sure if it was a software update but it was not fixed as dealer said there was nothing wrong with it but system that shows mileage per gallon etc is way of kilter and shows I am getting anywhere from 3 to 99 miles per gallon"
Anonymous, NY (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The Subaru head unit has multiple unsolvable technical issues according to the service manager at the dealer"
Gary A., CA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Subaru has had issues with Sirius and we lost option to list all options."
Christine M., NJ (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Refer to my complaints about the Voice Control Command system."
Anonymous, CA (2016 Subaru Outback 2.5-L 4 Cyl)"drivers side front failed -bass was very noisy and rattled badly"
Anonymous, NY (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"After a refresh due to a recall, the entire electronics system became unreliable--freezing up and not working properly. The car almost became unusable"
Anonymous, VA (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"incremental speed adjustment for cruise control: no way to determine if slight touch of lever in(de)crements speed by 1 or by 5 mph. Probably bad contact at base of steering wheel lever"
Anonymous, NY (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Car would not unlock. Finally got it to unlock, but wouldn't start. Towed to dealer. Took 6 days to diagnose problem and replace faulty switch. Warranty covered, and gave me rental car."
Anonymous, (2016 Subaru Outback 3.6-L 6 Cyl)"System randomly would not understand voice commands. Issue was resolved with the update for the screen freeze-up"
Anonymous, MO (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Voice hears what she wants and changes satellite to FM, hears channels wrong, hears commands wrong. Laughable if not so frustrating. Diverts attention FROM driving instead of helping"
Mary M., KY (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"They simply do not work. We gave up trying to use them several months ago"
James S., MN (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Frequently the car does not accept my voice commands or seems to go blank after I have made a voice command. My connections are not made and I can not get the car to relinquish it's hold on the phone to try again. I have taken it in 3 times and contacted Subaru but they say their unit is working properly - I have paired with several other car brands with no difficulty so I have to think it is a problem with Subaru. They also said it is Apple's fault because they do updates that their system"
Anonymous, NC (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"the voice commands were very unreliable. The dealer said the volume on the microphone was too low and says it was fixed. I have not tried it out much since then"
Gary S., IL (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Very frustrating to use the voice command to phone a number in my phone list"
Anonymous, ON (2016 Subaru Outback 2.5-L 4 Cyl)"UNBELIEVABLY POORLY ENGINEERED USER INTERFACE. Please oh please get the GPS to work before adding useless voice commands that change the cabin temperature. In fact actually don't add them at all. The temperature control knob is like right there"
Matthew B., NJ (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Voice stopped working properly, and the dealer couldn't fix it. It was a software problem and I waited 4 or 5 months until a new program was issued."
Michael E., CA (2016 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"THE VOICE CONTROL IS DIFFICULT. I SAY SIRIUS RADIO STATION 118--IT WILL HEAR SOME OTHER RANDOM NUMBER"
Deborah O., MO (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The Voice Control portion of the Multi-Media System does not always understand simple commands such as call "Joe Smith" On occasion it will ask if I want to call "Jill Doe", when I specifically said call John Smith. At other times, I'll tell it to call "John Smith" and it will turn the radio to AM 880. These problems have occured since I purchased the car new. At times when I complained to the dealer, they told me they were not "aware of any known problem". Within the last six months, I asked them to check for software updates. They found two! After installing the software updates the Voice Control worked perfectly for about three weeks. After that, it still occasionally fails."
Anonymous, CA (2016 Subaru Outback 2.5-L 4 Cyl)"Voice recognition has never worked properly, and phone book can't be synched to in-car system, making hands-free dialing impossible"
Anonymous, MD (2016 Subaru Outback 2.5-L 4 Cyl)"It does not respond to voice commands. The response is that it does not work with android phones even though it did for the first year that I owned the car. I have not gotten any assistance from dealer or Subaru on this issue."
Anonymous, CT (2016 Subaru Outback 2.5-L 4 Cyl)"The voice control commands never worked properly. We tried to use this feature for the first few weeks of owning the car, but it would rarely work. When the car was brought in for service, they first tried to say were were not doing it right, but later admitted that it does not work and no one uses it."
Ethan B., FL (2016 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"when car is Bluetooth paired with an iPhone, invoking the Subaru voice control also invokes Siri on the iPhone and neither the Subaru voice commands nor Siri work correctly as both confuse each other."
Gary A., CA (2016 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)
"The sensor for the rear-lift gate broke so that the trunk would not open and did not think it was closed even if it was latched. The dealership did fix the problem (and gave me a loaner car) free of charge, but it took them two tries so it was still annoying"
Anonymous, MA (2016 Subaru Outback)