Subaru Outback Change Vehicle

"Its unclear. Fuzzzy It shows only straight back. No sides approaching exactly back. Several scrapes because i couldnt see what was there"

"There is no warning beeping or flashing lights to indicate if you are going to hit something from the rear. The rear camera is not connected to the steering wheel, therefore not indicating on inside monitor screen which way one is turning."

"it sometimes gets dirty and is extremely hard to clean"

"There are many safety feature in 2016 Subaru Outback but there is no backup sensors. Of course there is backup camera but it is not enough"

"The CD player stopped working in the entire system needed to be replaced. Nothing works. Not the camera not the radio. They need to be replaced. Very disappointing for a brand-new car"

"Difficult to read and adjust when driving"

"The angle of the screen is such that there is a lot of glare. Also, if you are wearing sunglasses, it's almost impossible to read anything on it"

"Display screen would freeze and no functions on the system would work until the car was restarted. Issue was resolved with a firmware update"

"Bought car new Jan '16. Around Nov '16, screen froze, all panel associated electronics went out. Dealer replaced entire unit at no charge. We have had one momentary glitch in screen since but did not require replacement, just turned engine off and back on, with no further difficulty in electronics"

"Sometimes when I connect my phone and have it charging, I am unable to control the radio through the touch screen or through the steering wheel controls"

"sometimes when I change radio stations it will not let me go back to the map. When that happens we have to pull over and turn off car and start it to get the map back on"

"The display screen for the radio would freeze up requiring the car to be turned off. This was hopefully fixed by a software update"

"screen froze; system became inoperable system replaced by subaru with rebuilt system. no further problems"

"1 Touch screen would not respond . Reset when ignition turned off 2 Locked on to random radio station. Audio would not turn off. Reset when ignition turned off. 3. screen blanked when using GPS. Audio remained on. Rest when ignition turned off"

"The navi system froze and wouldn't change Dealer had to download an upgrade to the navi system under warranty System works fine. Ow"

"during operation, weekly the infotainment system freezes making it inoperable until the mini-sd card is removed and reinserted or the car is restarted"

"media display would intermittently freeze up. sometimes it would start working with no action taken, Would always come back to working after ignition restart"

"1. Can't access GPS screen from audio display 2. Can't change SiriusXM stations 3. Can't change volume on radio All happen intermittently and restarting car cures the problem"

"screen freezes to current selection and can't change it unless car is restarted"

"Entire system freezes up. Radio won't play, gps wont work. Subaru unable to fix"

"GPS map would freeze. In fact, everything would. I couldn't move from map display to anything else (like radio). Dealer did a software update, but there are STILL glitches, like the mpg gauge got stuck in showing only negative mpg even though I knew it had to be in the positive"

"This problem involves the dashboard display icons, messages, and gauges; NOT the infotainment display. This problem happened only once, but it was quite disconcerting. While cruising about 60 mph along a deserted road, the computer controlling the dashboard display icons, messages, and gauges suddenly crashed. Various icons were inappropriately on or off (e.g., the icon indicating the parking brake was on while I was going 60 mph), I think the gauges may have displayed incorrect values, and"

"Probably monthly occurrence of freezing of entire infotainment system - can't operate gps, satellite radio, or any other features until stop and turn off the car"

"The screen was freezing up at different times for no known reason"

"system would lock up completely, pairing took forever, backup camera come on while driving forward"

"When connecting my phone to the USB port, the radio become erratic and then freeze-up. Had to stop the car, turn off the ignition and restart the car to reset display"

"SiriusXM radio function locks up and will not play. Slow response from other functions"

"Display screen randomly stops working. Or starts pressing buttons on the radio itself, resets a radio station here and there, or just starts scanning for new stations. You cannot stop it, I can turn the radio off and turning it back on does not reset it, it only resets when I have turned the car off and back on."

"Navigation unit was replace under warranty"

"Unable to change radio stations of screen settings. Solution was to turn of engine and restart."

"The display screen froze. GPS, and radio did not work. The whole infotainment panel was replaced two times or more. I had multiple visits to Dealer for this check up and software update all the way till the end of 3 years. So, I purchased extended warranty for 5 years more to have peace of mind."

"The screen would freeze up randomly and nothing would work, i.e. the touchscreen buttons would not change the screen the side buttons or the steering wheel buttons had no effect even turning off the car and turning it back on had no effect. The problem was intermittent and it would eventually start working again. The complete system was eventually replaced under warranty, but it appears that the problem may be returning. I have had a couple of instances recently where the screen froze ,but it didn't last long and started working again on it's own."

"The screen suddenly, arbitrarily changes from the view that I have selected to something else and it is IMPOSSIBLE to fix! This is a 2016 model, and IF I were to consider to buy a new Subaru, the FIRST thing I would look at would be to see if the display c=screen and infotainment system was better. If not, I would buy a Ford, as the Ford system is outstanding!"

"When satellite radio station reception is blocked by a building and then returns, it freezes and will not resume normal function until car is restarted."

"Volume control and radio station control would not work. Dealer updated software a couple of times. Seemed to go away. Possible interference with GPS cable"

"This is related to my response concerning radio -- see that. Basically, it started freezing the first month of ownership, the display was replaced under warranty and continues to freeze."

"The screen goes blank on a sporadic basis."

"GPS screen would freeze as would the radio. The only thing that would work was the volume. Software update! Things changed for the better for a time, but then the freeze again. The only way to self-fix was to reboot by pulling over, shutting off the car, and then restarting. Another software Update! Stay tuned for what happens next."

"Sometimes the display locks only once a month, sometimes every 3 miles. It might start jumping FM stations every 3 seconds, it might turn the volume up VERY loud. Neither dash buttons nor steering wheel buttons will control the entertainment system. To get the entertainment system working again, at a stop light, I turn the car off, then turn it back on again. I have finally given up using the entertainment system's Aha and Pandora. I have given up pairing my smart phone through blue tooth (I've tried two different smart phones). I now only use the mini-plug connection between my smartphone and the entertainment system. While I get less frequent screen freezes, I still get them, even without a smartphone."

"screen freezes when phone is pugged in"

"System randomly freezes requiring car to be turned off to fix"

"Screen will just lock up and I have to shut down the car and restart for it to function as designed. There is a software update available but the dealer wants to charge for the update."

"Starts with navigation system inaccuracies, then stops working completly --- locks the navigation screen. Then the clock and radio stop working. Display system is completely locked up. It resets after the car is stopped and restarted. Problem continues to reoccuer randomly. Has to be taken to Subaru service for new software reboot. Have had softwaer modifications twice. Not sure if problem is completely resolved. Waiting for next reoccurance."

"The dealer stated that the problem was I parked on a side hill and used ethanol gas (10%)"

"This problem is the result of Radio malfunction. I am told by the Service at Dealer."

"Unable to change radio stations. I have to shut off the engine and restart."

"Same thing as GPS - all part of the same problem. Replaced under warranty"

"When I started the car the information system screen would be blank. It would change brightness at odd times when it was working. The volume controls were inoperable at times"

"unit was replaced by dealer"

"The head unit displays radio, maps, back-up camera, etc. It is failing, and the screen is difficult to view - especially in sunlight. Progressively getting worse. Repair for the parts is about $1500. I have not priced the labor yet - as the parts price is already horrible. For a 4 year old vehicle, this is a shame."

"Direct sunlight on screen creates blind screen that is impossible to read"

"Digital speedometer went out"

"About 5-10% of the time the display screen locks on the backup camera, even when moving forward, goes blank, or locks on one view and will not change until the engine is turned off and the system reboots."

"The phone constantly connected and disconnected"

"When playing music from the USB interface, the player routinely stops for periods of up to 10 seconds and then resumes, sporadically. Volume fluctuates incredibly. It also takes over 3 minutes to load every time, even if the USB stays plugged in before and after the car is started"

";audio input (iPod) doesn't function, doesn't eve display as an option, so can't listen to books."

"No longer able to configure the system to play music over bluetooth and use the phone over bluetooth. I can do one or the other but trying both locks my phone by repeatedly disconnecting and reconnecting."

"lost functionality for "personal contacts" unexpecedly via dealer service, unusable garbled phone numbers."

"Sometimes works, sometimes doesn't. My granddaughter showed us how to fix the Bluetooth connection on the iPhone. Still, sometimes the car doesn't seem to read it."

"It needed to be updated to a newer version of the software."

"Software needs to be updated and the local dealer wants to charge for the update. Since it has never work as advertised it should be a free upgrade."

"I like to plug my phone into the car to listen to music via free Pandora. Often it doesn't connect and I have to just use the radio. The dealer looked at it and said it was my phone (iPhone 6). I uninstalled Pandora app and reinstalled it on their recommendation. It worked for awhile but then the same problem occurred. I have no problem listening to Pandora on my phone."

"It freezes up on long road trips, affecting all the dashboard electronics--clock, radio, etc. Everything freezes"

"GPS maps are often incomplete or not available in southern KY and TN. Voice sends maps to completely unrelated places. We can not depend on the accuracy or even availability even in our home area"

"difficult to input"

"System just went screwy. Whole console replaced under warranty"

"the system locks up. brought to dealer they tried to fix it but it happened again. the gps system does not work well. i get better directions on a $125 Garmin. the glare makes it hard to read. The gps looses destinations and then you have stop care and shut it off to put in a new destination. Wish I would;d have not bought it"

"Outdated Wrong and Dangerous"

"The voice system cuts off prematurely giving you partial sentences"

"Difficult to use & program destination"

"It is not very easy to use. It seems awkward and rather poorly designed. It is not intuitive. Often we cannot find the address or street number because the on-screen choices are too limited. Most of the time we have to use a zip code. It's so frustrating we rarely use it"

"Freezing up"

"screen freezes and Nav stops"

"voice direction"

"If left on its own it takes me thru, the longest way the most difficult way & unsafe areas My leasing experience was terrible, dealer lies"

"Basically operation is not intuitive and provided GPS maps often seriously off"

"the navigation is so unreliable that I use my smartphone (android) for navigation. In addition, the navigation could not find places I wanted to travel to"

"Would like a larger screen to see more of the area map and not just the small area that I am currently in. Not enough streets are shown and it is impossible for me to see where I am headed down the road. I would not purchase another unless the nav & Bluetooth systems are improved"

"See previous post: it froze along with the radio"

"Whenever a destination is programmed in the GPS, there is no way to silence the loud verbal commands that the system is constantly barking at me. Worsening this terrible design is the fact that whenever the system barks a command at me, it turns way down whatever audio (e.g., CD or radio) I was listening to. Living in Los Angeles, I know that traffic is terrible, and I don't need to hear the system announcing "traffic jam ahead" every few minutes. I also often choose to take a different route"

"Text messages doesn't work most of the time. Navagation and radio froze a couple times and had to restart the car to fix it. Settings and preferences don't work sometimes or don't change at all. Navigation is very convenient but not intuitive to enter addresses or places in the menus"

"It died. Thought I was in middle of Lake Superior!"

"more than once, nav sys took us in the wrong dir, we did have the right address. another took us off express way, short cut, and took us in circles. We had to back track in another state"

"The system is not up to date on existing roads. For example interchanges that were added to roads 3-4 years ago do not appear on the display. It is hard to get alternative routes (and sometimes you just can't). Putting in destinations is cumbersome- Google maps is must more direct and simple. Occasionally a destination will be jus in the wrong location on the map"

"GPS Stops working Suddenly, Messages Auto Detect GPS Receiver, Message Cannot locate Satellite"

"Gave erroneous directions on numerous occasions"

"The voice on the navigation system cuts in and out"

"Audio output on the GPS began to clip the beginnings of sentences (for instance, instead of saying "prepare to turn left in 100 feet", it would just say ". . . in 100 feet" , and started also to be off by 40 or 50 feet about where to turn. Subaru replaced the amplifier under warranty and the problem was solved"

"The in dash GPS is so badly engineered you are better off pretending it is not in the car. Save yourself the aggravation and go buy a dash mount GPS. It's not even subtle, 5 minutes trying to make it actually work while driving makes you think you need to learn how to use it better but you will soon discover it's not you, the system is horrible. Dear Subaru, actually try one on the road before you sell them. UNBELIEVABLY POORLY ENGINEERED HUMAN INTERFACE. Please oh please get the GPS to at lea"

"The in-dash system is not intuitive it is difficult to use. I end up using my phone instead: it also freezes up"

"It's frequently inaccurate. As a matter of fact, it's worse than the last model's. The new features (predicting traffic, especially) are ridiculously bad"

"GPS voice commands were "clipped" so I would not get complete directions. For example: "take the next . . . . ." Some words were cut in half. For example: "turn le . . . ." Dealership said it was a faulty amplifier and replaced it. Problem has not returned"

"Simply put, it is occasionally inaccurate."

"System is too intuitive and quickly eliminates letters you need to insert an address you are seeking. Very frustrating."

"The navigation system has 2 problems: It sends me off in irrelevant loops or to the wrong destination, and it freezes up. When it freezes, everything in the dash system freezes--clock included. Now random parts of that system malfunction regularly as well--back up camera, audio input, radio."

"the system froze while driving and clock stopped working. turned out it was connected with radio needing update..."

"On one trip months ago, the navigation system froze up repeatedly. Has not recurred. Despite updating the GPS chip via internet protocol, the map accuracy seems to repeatedly suffer from out-of-date highway/intersection layouts. Several times in past year was unable to complete entry of an address. Either numbers or street name was allowed by offered alternatives on screen."

"Audio instructions is disrupted midway thru the playback. Ex, Thurn right in...... Missing is 1000 ft. Audio works best in the first 1hour of driving but shorts out audio full discription after 1 hour of driving."

"The GPS system is terrible, it gives routes that are not logical, and it often warns of traffic jams that don't exist. A software update helped it a little, but all that did was cut down on the number of false reports and it slightly improved routing, but Google maps on our smart phones still provides more realistic travel times and better routes. The GPS unit on this car is a HUGE disappointment."

"Mapping program shows excessively unnecessary long route. It has also shown completely long route It is the only bad feature of this car. This was never experienced on previous Honda mapping programs."

"Navigation would freeze up and stop working. Had to have the whole navigation system replaced."

"GPS stopped working and Subaru dealer said hey don't fix the system since it involves downloading updates onto a sim card, even thou I paid for the new update. The hassle trying to get this fixed was way too time consuming. WE just use our phones now."

"When the car gets hot the GPS goes crazy and will not work. Pretty bad when I stop for lunch and then get back in the car and can't tell which way to go!"

"stops offering directions, won't allow for a change of route often just does not operate"

"software problems requiring updates not included in warranty"

"The functionality of the on-dash major electronic services function control "buttons" - Home, Map, Apps - would fail: pressing them would not produce any result; a function would remain when another function button was pressed."

"Dealer installed update from factory"

"GPS is inaccurate. Has been updated. Often send you on a roundabout route. Tells you to turn left when if should have been right. Has done this on numerous occasions. Also Starlink service is overpriced."

"The GPS would send us in the wrong direction or to the wrong address."

"Navigation System relies on maps that were and still are inaccurate. Updating the navigation system does not fix the problem. Subaru discontinued that navigation system and installed a different system in the 1917 model. I use my iPhone's mapping system instead. However, the 2016 model does NOT have Apple Car Talk so I must look at the phone to get directions. I don't recommend buying a 2016 Outback with a navigation system."

"The navigation system got out of sync with vehicle location. The system voice would say 'turn right at second set of traffic lights', when I should have been turning at next set of lights."

"The gps stopped working about two years ago and the only way to fix would be to replace the entire unit and that would be 1400 dollars. We have chosen not to. Very disappointed in Subaru about this."

"Freezes up when phone is plugged in"

"Does not always take the most direct or the fastest route, and Will lose where the car is while driving down a road under construction, and there's no apparent way to update maps."

"Voice component did not always activate at appropriate time. On screen component worked fine."

"voice cutting out"

"Navy system would intermittently go haywire. Dealer replace unit second time in. Fine since."

"If you set a destination and make a stop before reaching that destination, the system gets confused when you start up again to reach the destination."

"GPS not programmed correctly"

"map data accuracy. In Seattle, it took me a way to Queen Anne Hill that I couldn't use because I couldn't turn left due to median. I had to go 20 blocks before I could turn around. Another time in Portland it told me to turn left at a place left turn was not allowed. Subaru uses a 3rd party data provider, not Google maps."

"gps antennae was not operating."

"Bluetooth phone connection was interfering with the GPS. Directions were being cut short. Subaru replaced the amplifier under warranty"

"Nav system freezing up"

"I find the navigation system clumsy and, at times using routes (in city) that no sensible person would use to get to the place chosen for directions to reach. The voice construction is annoying, as well. I tend to use Waze instead."

"Unit stopped functioning and was replaced under warranty"

"The navigation system was terrible until a software update was installed. Now the system is better, but still frequently gets me lost and definitely is not the best at finding the shortest route to get somewhere. We frequently use the navigation on our phones in place of the one in the care because they are much better!"

"Very poor directional results, especially in large cities (NY, Brooklyn) resulting in being misdirected to dangerous areas"

"The windshield can get very fogged up while driving so as to impair seeing through it. It is a very dangerous situation. I was not the only person i know who owns an subaru who experienced this. The navigation system screen has faded out. It is very difficult to use when traveling. The underlying electronics are visible but not the maps or directions. Also, the entire system is faded out for phone, audio, system check... all of it. It has been reported to dealership and they are replacing."

"Unreliable,"

"doesn't pair consistently when i enter the car. it also takes a lot of time to pair when it does pair"

"Drops phone"

"apple IOS update caused some pairing problems, Problem solved by update to radio system"

"The firmware had to be updated so that phones could pair, in addition so that my system was sending updated to Subaru so I could follow needs online"

"disconnecting primary driver's phone - have given up on using phone in car. dealer attribute to primary driver's smart phone but system was picking up secondary driver's flip phone until deprogrammed to try to get primary phone to function. primary still didn't function"

"calls would come from odd places. now it doesnt work at all. the orientation on purchase was very scanty. the direction books are vast. I just don't use it"

"Phone pairing frequently is lost and/or reappears after a gap of days."

"Shuts down often.Has to be paired over and over."

"phone pairs according to the screen on the car, but then calls come in and either don't port thru the head unit or the call triggers some other function but not the ability to answer the call"

"The google map app/feature on my Samsung phone will not pair with the radio system so I must turn off my phone Bluetooth to get street by street directions/verbal directions. The dealer finally admitted that that part of the info system won't work...something to do with iPhone exclusivity."

"System is very inconsistent about receiving incoming text messages; re-pairing phone buy a Bluetooth resolves the problem for a while but it eventually comes back."

"The Bluetooth system does not display the current song, only the one laying when first connecting to an external device. On occasion a restart of the entertainment is required if communication is lost with the external device."

"Randomly Bluetooth will connect and disconnect. When the car is turned off and back on again, it usually works fine after that. It can be frustrating if you are listening to driving directions or on a hands free phone call."

"Kyocera cell phone pairs but won't connect. Subaru folks say it is not compatible with Subaru."

"Won’t stay paired."

"Supposedly the system is made for the I Phone. I have a Samsung Droid and it communicate well once paired. The dealer says it will possibly be up graded in the future. the radio, navigation and blue tooth are the only thing bad about the car."

"Very difficult to setup"

"Bluetooth phone pairing with an iPhone provides very limited pairing capability. Only incoming and outgoing calls work correctly. All other features that normally work in pairing mode fail."

"My iPhone Contact List is never successfully retained in my car."

"Radio would lose signal all the time. Also would switch stations on it's own. When it did this, none of the buttons would work. If I restarted the car, it would fix it (for a while). Fixed under warranty"

"The volume fluctuates incessantly"

"Sirius/XM resets each time car turned off"

"Sirius XM radio requires reauthentication every time the ignition is turned off and on. Subaru service people blame Sirius XM. Sirius XM blames Subaru service people. After several hours of back and forth, I've decided to live without satellite entertainment. FM radio, CD, USB are fine"

"head unit kept shorting amplifier and was replaced"

"Stops working and come back when restate engine"

"Would not stay connected to Sirius XM"

"the radio is difficult to turn off. requires mult. attempts. the reception is worse than my 20 year old ford. no reception in the mountains at all. no reception 25 miles from home on some curvy roads"

"Problem specific to SiriusXM programming. Apparently all Subaru vehicles are no longer able to access stations by music categories ( jazz,rock, country,etc) The mechanic was able to get it to work, but that no longer worked once I turned the car off. The dealership had started a list for follow up, but I never heard a thing. Subaru blames Sirius and Sirius blames Subaru."

"The radio is the worst radio I have ever seen"

"Problem is with Sirius radio function. Sirius said it was Subaru's problem and they in turn told me since I was out of warranty, it would cost $130 for a software update. Since it is not a hardware issue I have refused the have the work done. The whole situation reflects poorly on both Sirius and Subaru."

"apparently it was radio that needed an update - it caused GPS and clock to fail"

"I can't stay connected to XMSirius radio. When I turn the car off, I lose connection. I have to regain the signal each time I start the car. Neither Sirius XM or my dealer know how to fix this."

"The radio just stopped working, including sound ability to change stations ability to use iPod ability to make phone calls The dealer replace the entire unit under the extended warranty because the car was about a month over the 36 month limit even though we’re only had about 15,000 miles on it."

"THE SIRIUS RADIO WOULD NOT CHANGE STATIONS. THE AM/FM CONTINUES TO WORK"

"SiriusXM freezes at startup approximately 2 times per month. When it freezes I cannot change to another SiriusXM station but only to an FM/AM station. Problem goes away after trusting off the engine and then on again. I have replaced the radio twice and have undergone four different software updates in 2.5 years."

"Problem with interface with SiriusXM radio. Subaru says fault lies with SiriusXM; SiriusXM says fault lies with Subaru. Neither has been able to get it resolved. Radio works with regular stations and some SiriusXM stations, but can't pull in SiriusXM lists of all stations."

"Radio/head unit piece of junk, FM HD radio goes dead, won't play unless frequency is changed, AM HD OK. Touch screen physically failing-can't be seen in sunlight and does not respond to touch inputs. Radio changes stations by itself, MP3 files display improper artwork, rear camera flashes and flickers etc. ZERO support from Subaru on any problem! Lots of other electrical/electronic problems too with power rear hatch, remote starter etc., all could not be diagnosed or fixed in allotted time by dealer, who refused to substitute parts because Subaru won't pay us if returned parts are found not defective. Will not buy another Subaru product again!"

"Just kicks off for no reason."

"The radio would shut off or automatically switch to another channel/frequency."

"abnormal tone sounds intermittently, speakers go mute momentarily, then return to normal."

"When switching between radio presets using remote button on steering wheel, stations are skipped regardless of which direction (forward or backward)."

"The radio genre that is part of the radio package does not appear. Sirius/XM says that the problem is with updates that Subaru does not acknowledge and will not apply as a part of routine service or software update."

"Physical dial functions changed: dash-mounted volume control would unaccountably change the station. Radio would come on without my action, and not turn off when volume button was depressed."

"About once a week, the radio will start jumping around stations, move the volume to the max, and be unresponsive to both the entertainment screen and the steering wheel controls. I can only ignore it by turning down the manual volume knob. It started the first month of ownership about 4 years ago. Subaru replaced the entertainment unit and the problem persists. I usually get the radio working again at a stoplight, where I turn off the ignition, then turn the car back on. Some days I've had to turn off the ignition 4 times, either at a stop light or by pulling to the side of the road."

"Required a firmware update to fully operate SiriusXM radio"

"Sirius XM: while the satellite radio still worked, the menu selection was gone & only showed channel 001, vs the hundreds available and their corresponding categories. Stored stations were still there; however the only way to peruse all available was scrolling one-by-one via tune knob. Only fix was via dealership & software update not covered by warranty."

"A couple of times, but it does not go away. The "list" fo SiriusXM disappeared. It came back for 2 weeks after battery was replaced and then disappeared again. Neither Siruis or Subaru dealer have been able to fix it."

"SiriusXM radio freezes upon engine startup approximately once every two months. I am unable to change the SiriusXM channel until I turn off and restart the engine. The radio has been replaced twice since Aug 2017 but the issue still persists."

"I just wrote 1,00 characters and the screen went blank. I spend 15 minutes and BOOOMMMMM what I wasted my time doing is really wasted. The Sirius radio and the entire music system has had to be reset and or given updates from Subaru. I have been driving and all of the presets go to one channel. 3 times this has happened the last time going to channel 34 not a station I listen to or had as a preset. Trying to change a radio station is next to impossible. Subaru has the dumbest idiots preset selection choices. There are 2 arrows one for up and one for down. What a waste they don't work. I have to spin my channel changer and sometimes the stations will go up by 30 or 40 which I wanted to do and sometimes I might go up only 2 or 3. The station changer knob is ungodly small and to go up only one or two is hit or miss. And a station change gets stuck between channels. You can sometimes feel the station change and some times you do not. The radio goes on mute. A little x by the speakers. To get this fixed I have to pull over and turn off my car. I am in my car by myself 99% of the time or with my dog. I can't play with the radio and drive. I have pulled over 10 -20 times. I have taken this to Subaru twice to work on this. Both times I was told there is a new patch or something and they hook my car up to a computer to fix my issues. After 4 or 5 times driving it is just like before. I do not drive much maybe 2 or 3 times a week. If I was asked Would you buy this car again I would say yes but if I based my decision on The radio I would say no no no. I wish this 2016 Outback had a completely different radio that was older school instead of a shiny glass that is a complete disaster. This is my biggest and only complaint. I had this Outback made for me because I did not want or need a sunroof in Florida. A funny thing my dealer now orders 80% of their Outback without a sunroof. More headroom and no rubber gaskets to heat up in the Florida sun."

"As with the other electronic issues this is intermittent. The radio changes stations and music sources by itself while driving, looses equalizer settings overnight and defaults to the AM Radio preset #1 regularly also overnight."

"The front speakers cut out from time to time. Rear speakers continue to function. The dealer's first attempt to correct the problem was unsuccessful."

"Radio picks up static intermittently. Dealer unable to fix. Suggested upgrading to aftermarket sound system."

"The radio doesn't automatically adjust the volume to higher speeds. i have to constantly adjust the volume up and down manually."

"The radio has never worked right. Hard to turn off, does not use the speakers as it should"

"IT picks up static"

"I am told by Subaru dealer that Radio is working right and thus causing problems with display screen freezing etc. The GPS needed update and it has been done, yet it is inferior to Garmin Drive 50"

"Have 3 free updates to the GPS map system. Removing the SD chip and updating on home computer was easy and uneventful. Reinstallation into unit was difficult and the SD chip was inserted upside down causing damage to the receptial that nesasitated replacement of the dash unit.. No caution notes in owners manual about care being taken when reinstalling the SD chip."

"Subaru issued a recall for the navigation system update. It had stopped functioning properly so I brought it in. Now its worse. It no longer shows traffic on the map (It used to without any other connection. A loss of features. The dealer also had no manual or information on the update they could provide when I called (I did ask). They told me to call corporate, which is still on my to do list."

"Paid for GPS updates but Subaru dealer refused to help me when I couldn't install the software."

"Software for radio unit has been updated but problems continue."

"Not sure if it was a software update but it was not fixed as dealer said there was nothing wrong with it but system that shows mileage per gallon etc is way of kilter and shows I am getting anywhere from 3 to 99 miles per gallon"

"The Subaru head unit has multiple unsolvable technical issues according to the service manager at the dealer"

"Subaru has had issues with Sirius and we lost option to list all options."

"Refer to my complaints about the Voice Control Command system."

"drivers side front failed -bass was very noisy and rattled badly"

"After a refresh due to a recall, the entire electronics system became unreliable--freezing up and not working properly. The car almost became unusable"

"incremental speed adjustment for cruise control: no way to determine if slight touch of lever in(de)crements speed by 1 or by 5 mph. Probably bad contact at base of steering wheel lever"

"Car would not unlock. Finally got it to unlock, but wouldn't start. Towed to dealer. Took 6 days to diagnose problem and replace faulty switch. Warranty covered, and gave me rental car."

"System randomly would not understand voice commands. Issue was resolved with the update for the screen freeze-up"

"Voice hears what she wants and changes satellite to FM, hears channels wrong, hears commands wrong. Laughable if not so frustrating. Diverts attention FROM driving instead of helping"

"They simply do not work. We gave up trying to use them several months ago"

"Frequently the car does not accept my voice commands or seems to go blank after I have made a voice command. My connections are not made and I can not get the car to relinquish it's hold on the phone to try again. I have taken it in 3 times and contacted Subaru but they say their unit is working properly - I have paired with several other car brands with no difficulty so I have to think it is a problem with Subaru. They also said it is Apple's fault because they do updates that their system"

"the voice commands were very unreliable. The dealer said the volume on the microphone was too low and says it was fixed. I have not tried it out much since then"

"Very frustrating to use the voice command to phone a number in my phone list"

"UNBELIEVABLY POORLY ENGINEERED USER INTERFACE. Please oh please get the GPS to work before adding useless voice commands that change the cabin temperature. In fact actually don't add them at all. The temperature control knob is like right there"

"Voice stopped working properly, and the dealer couldn't fix it. It was a software problem and I waited 4 or 5 months until a new program was issued."

"THE VOICE CONTROL IS DIFFICULT. I SAY SIRIUS RADIO STATION 118--IT WILL HEAR SOME OTHER RANDOM NUMBER"

"The Voice Control portion of the Multi-Media System does not always understand simple commands such as call "Joe Smith" On occasion it will ask if I want to call "Jill Doe", when I specifically said call John Smith. At other times, I'll tell it to call "John Smith" and it will turn the radio to AM 880. These problems have occured since I purchased the car new. At times when I complained to the dealer, they told me they were not "aware of any known problem". Within the last six months, I asked them to check for software updates. They found two! After installing the software updates the Voice Control worked perfectly for about three weeks. After that, it still occasionally fails."

"Voice recognition has never worked properly, and phone book can't be synched to in-car system, making hands-free dialing impossible"

"It does not respond to voice commands. The response is that it does not work with android phones even though it did for the first year that I owned the car. I have not gotten any assistance from dealer or Subaru on this issue."

"The voice control commands never worked properly. We tried to use this feature for the first few weeks of owning the car, but it would rarely work. When the car was brought in for service, they first tried to say were were not doing it right, but later admitted that it does not work and no one uses it."

"when car is Bluetooth paired with an iPhone, invoking the Subaru voice control also invokes Siri on the iPhone and neither the Subaru voice commands nor Siri work correctly as both confuse each other."

"If I park nose-up on an incline & it rains or snows, water gets inside my car through a poorly designed opening for the AC. Consequently, I have to park nose-down in my driveway which is on an angle."

"at highway speeds 100 kmh there seems to be air leaks around the drivers door and front passenger door"

"Tailgate leaks water slightly during rain storms"

"Air conditioner drain became plugged so water was leaking into the front passenger foot well. My local garage (not a dealer) put car up on lift and cleared the blockage. No more leaking now."

"need better weather stripping to prevent air leaks and wind / road noise"

"Sound of air via front door seal (seems insufficient seal)"

"Sunroof drains were clogged and had to be cleared. Problem caused water in the wheel well of the interior front of the car."

"we had water leaks on the roof and sides of the roof! Turned out the sun or moonroof has a known problem with seals. The dealer said to have then clean out the channels whenever we go in for service! However, we had to try to get rid of the water marks ourselves and they did not come out all the way! And the wind noise is still bad, even after they totally dismounted and 'fixed' the passenger door!"

"Sunroof drains clog and water accumulates in foot wells."

"Leak at bottom of windshield. Then leaky sunroof, taken into dealer a number of times for repair. Eventually stopped my itself after a few months and several repairs."

"air leaks around windows and inside door release handle noisy and cold at times"

"road noise from poor window seals"

"same as my previous comments. The driver window sound like it is down a crack and is very noisy especially over 30mph. In the winter it feels like cold air is also leaking in. This has been addressed 3X with Subaru"

"If it rains or snows & I have parked my car on an incline so that the front of the car is raised, water leaks inside the cabin, onto the front passenger floor. Basically, I figured out that water gets in under the black apron that is at the bottom of my windshield & enters car through the AC vent. Dealer couldn't figure this out. I found out cause of problem on the web. There is no fix for it. I have to back onto my upwardly inclined driveway if precipitation is expected."

"water leak around rear liftgate. seal on screw broken"

"Excessive wind noise on the driver's side. I have had this looked at twice at the dealership"

"My Outback is very noisy. It's like the Outback has super thin glass or window seals that do a poor job at sound insulation or something. I've never noticed road noise from passing cars as much as I have in my new Outback"

"front windshield seal melting in sun and dripping on inside of front windshield. Dealer says after 36000 miles front windshield not covered ."

"wind noise driver's side window-water gets inside when car washed"

"Seals around doors needed replacing. Significant wind noise."

"The front windows leaked the air at highway speeds they put new seals in and for the most part the issue was resolved"

"Roof rack was not flush against metal roof, large gaps along the plastic rack"

"window seals seem to be poor they permit road noise and cold to infiltrate the cabin"

"There was a rattle coming from the dash. It took two visits, plus a video of the rattling for the dealer to resolve the problem"

"Rattles in front suspension and ratles with plastic Dashboard .winter the engine is very noisy When is Cold"

"There has been a rattle in the dashboard since the car was new. The dealer can't find the rattle, but it is still there after one year"

"Occasional rattles while driving"

"Noise thought to be in dashboard, turned out to be in the engine compartment. Loose hose had to be clamped down"

"There is a rattle in/near the steering column when driving over rough roads. I have not been able to pinpoint the exact location yet"

"There's a minor but annoying dashboard rattle at certain speeds on rough pavement"

"Rattle in the dashboard on left side of dash. Worse in cold weather and on bumby roads"

"Rattle in dashboard during cold weather. Didn't rattle when I brought in for service and test drive with service advisor. Very annoying sometimes"

"There some kind of weird pump noise in back that apparently can't be fixed because it's "normal". Sometimes you can't turn off the radio without turning off the car"

"Dash rattle Driver seat rattle. Seat was replaced"

"Severe rattling/clicking from dash area where the "A" pillars meet the dash, both sides, when the body flexes in cold weather. Dealer claims they can't hear it even when in the car with me on a test ride. Also drivers side front door panel rattles, same as above"

"Inside trim near front-row passenger's head has a squeak. There is another squeak in the dash inside where the speedometer is. There is something inside the dash that is rolling around. Sounds like a round-headed bolt rolling back and forth."

"they replaced the drivers seat track"

"rattle in dashboard that comes and goes. Dealer has tightened dashboard., but I still have a on and off rattle which is most annoying."

"Rattles and vibrations in the dash. One particularly loud rattle only occurs when outside temperature is cold."

"Noise and rattles coming from steering wheel and dashboard. Very irritating. Dealer can never find or hear them. Both drivers of the vehicle notice it a lot."

"Noise was inside the dash from the start (new) Had it worked on twice but it's still there esp. during cold weather"

"minor squeak in rear, difficult to locate"

"This car seems like it has more noise than our previous car . You don't have a category for this comment our driver side seat cushion cracked and had to be replaced. I'm a average weight female 22bmi you should know because I saw online it's an issue"

"Whenever braking squeeks. Mechanic cannot find cause."

"Going over bumps the dash rattles like hard plastic. And now it has developed a popping noise that sounds like body or dash movement. These rattles and popping is so distracting it could be considered distracting as much as a phone."

"There are a number of rattles and squeaks in the car from unknown sources. Is much worse than my previous 14 year old car."

"Seat rail defect replaced under warranty"

"Rattle sound from dashboard on rough road. Sometimes I can hear. Also there is rattle sound from driver side window when it is windy on high speed above 50 mph."

"There was a rattle in the overhead camera system. Took 3 visits to the dealer to get it fixed. Now I have a rattle in the glove box/right dashboard area."

"There is a rattle noise, every time a car is driver over pothole."

"All my Subaru’s seem to develop dash rattles that I’ve fixed myself. This one required a simple rubber spacer I put between the windshield and dash."

"rattling noise in dashboard, noise comes and goes"

"rattle from left front end. dealer has search several times and unable to correct."

"panel of central compartement rattless when bumpy roads"

"The interior is not well made."

"At highway speeds there was/is an excessively loud noise especially if there is any wind at the time. Subaru has a supposed fix for this problem. This fix did reduce the wind noise somewhat however not to my satisfaction"

"Since purchasing the vehicle, there is excessive wind noise when traveling over 40mph. Subaru has not been able to resolve this issue"

"Very high levels of wind noise when driving in strong crosswind or headwind conditions. Dealer states it is due to the luggage rack on top, but we don't agree. Still working through the issue"

"Driver's side door. Cross winds cause buzzing inside door"

"Both front door seal have windniise especially on cross winds"

"Noise at 50 mph and above not bad. Not noticeable if radio is on"

"it seems the weather striping around the windows allow air into the cabin causing sometimes a whistling noise and road noise infiltrates also"

"The noise of the wind passing by the car pent rates the passenger compartment"

"Wind noise around the front doors"

"Wind noise from driver's window. Window closed but sounds like it is slightly open. Particularly noticeable at highway speed"

"the front windows are noisy at high speeds. especially the passsenger side. they said it was a known problem and replaced both windows!! Still noisy!"

"outside mirrors made noise..subaru knew of problem and fixed"

"Excessive wind noise when windy outside"

"Very annoying wind noise while driving on highway"

"Crosswinds and highway speed resulted in crackling noise around front driver door window. Door seals replaced under recall. Crackling noise gone, but still a lot of wind noise"

"At highway speed wind noise is pronounced enough that I don't listen to he sound system or attempt conversation with anyone in back seat."

"Right hand side wind noise at speed over 40-50mph"

"Subaru tried to fix the problem but I think it made the wind noise worse."

"Car became very loud inside and we were told o replace the tires. We did that and the problem was not resolved. Subaru finally agreed to replace the drivers mirror and the problem went away. Took them to long to get to that point when they new they had a problem."

"The car is very noisy at the windows. It sounds like the windows are not rolled up all the way but they are."

"When speed picks up on the freeway, wind noise inside the car increases. The 2019 Crosstrek has solved this problem."

"the wind noise at highway speed is annoying and in the design area the rear view camera should be inside the the glass of the rear window so it is not subject to cleaning when you have to back up after driving in snow or dust and the lens is covered in snow or mud you can just use the rear wiper to clear the view"

"The wind and road noise gets louder as you go faster. I have to keep turning up the volume on the radio and it becomes increasingly difficult to hold a conversation."

"Had to replace driver's side mirror and seal. Didn't help."

"When driving always sounds like the moonroof or window is not fully closed.."

"High level of wind/road noise"

"CR's review of the vehicle stated it was quiet on the highway. I have found that it is not and I do a lot of highway driving."

"Wind noise is extreme. Road noise also a constant but lesser problem. I have read that Subaru solved the cabin noise issue With the 2020 model update"

"Driver side window had wind noise on purchase. Dealership replaced window gaskets, which fixed the problem."

"Subarus compared to MERCEDES-BENZ are just load. There is much more noise from the engine and more wind noise. It bothers me because I am more used to the older MERCEDES-BENZ but Subaru could do a better job of insulating both noises/"

"As I said, they dismounted the passenger door within a year of our purchase but the wind noise is still bad as ever! Nothing they can do, and we got the impression it is also a known problem!"

"Very noisy overall"

"excessive engine and road noise at highway speeds"

"Besides wind noise, it's 4 cylinder engine in loud, especially when automatic transmission downshifts on hill or when rapidly accelerating"

"Wind noise from an unknown location. Will be taking it back to dealer to identify and remedy problem."

"Excessive noise heard at speeds 40+ MPG"

"The wind noise through the door seals is horrible and is much worse than my previous 14 year old car. $35,000 to feel like I am in a wind tunnel. Was told there was a technical service bulletin and work was done, but there was no significant improvement."

"there seems to be poor seals around the windows and you get road noise also the front passenger window is unable to be operated by the driver control"

"The wind noise was annoying from the start and the dealer said it was a know problem so they replaced both front side windows! The noise never really stopped and recently has become worse! Also the trim around the moon roof gets loose periodically and when we had it in within the first year - the tech told my husband to tell me to be more gentle when opening it!!??"

"Wind noise excessive from right side windows when highway driving"

"Drivers side door didn't seal properly."

"Annoying wind noise from passenger and driver side windows at freeway speeds or windy days"

"I have had my car at the Subaru dealer 3X as with the driver window completely up it sounds like the window is open. Very noisy especially on the highway. They have worked on it 3X and it is not fixed"

"As with previous models of Subaru that I have owned, wind noise continues to be a problem, particularly at highway speeds. It is particularly bad if the cover for the moon roof is open (Sunroof is closed, but the cover is pulled back for ambient lighting)."

"I CAN ALWAYS HEAR WIND NOISE WHILE DRIVING."

"Windows don’t seal very well and I can hear and feel the outside air."

"Hopefully this issue is corrected with the new tires and also the dealer indicated that they had a problem with the calibration of their equipment for a short time period"

"It has had alignment issues since about 20000 miles for sure. It does not hold alignment. It will fishtail on road conditions were all 4 wheels are not on the same type of surface. Alignment and new tires do not fix the keep going out of alignment issue. The rear also hops on certain types of bumps. At highway speeds it feels almost dangerous. The Subaru dealer has no answers or fixes. It appears this is specific to my particular car and that they have not had the same issues with similar models. On a positive note, Subaru has covered all of the alignments under warranty."

"The car seemed to have gone out of alignment after tire replacement, and the repair/alignment cost near $1,000, a price that seems very high."

"Rear wheel alignment has been a slight annoyance and contributed to premature tire wear."

"The vehicle was probably delivered out of proper alignment. It underwent a recall steering column repair immediately before delivery. It resulted in excessive tire wear. The alignment was corrected at no charge."

"three wheels were out of alignment since delivery, but it was not caught by the dealer until i brought tire wear to their attention. I had complained about winter handling, that car not being able to track on slick roads. Their failure cost me a set of tires."

"Incompetent dealership. Initial dealership alignment at purchase was done improperly and when I returned to discuss the issue they refused to acknowledge the problem. Needed to take the car to an independent alignment shop to correct the problem. Every wheel was out of alignment, fully in red zone. Subaru Canada showed some concern but not near to my satisfaction considering the major safety issue here. This particular dealership is supposedly their biggest dealership in Canada which may be why Subaru Canada seemed reluctant to get involved"

"This was a dealer service department problem. They performed an alignment and did not correct the problem. Instead they gave me an alignment report for another vehicle. Lazy and stupid. They have lost my trust."

"One front wheel ball joint faulty. Caused excessive front end vibration during acceleration"

"Actually the cvt seals leaked and had to be replaced"

"During routine service dealer technician identified a minor issue with the suspension. It was corrected ."

"Too much sway. I went to aftermarket for new sway bars. Now the car handles much better"

"Complete failure of rear strut, had to be replaced by dealer."

"Only 30K miles and the rear strut leaked and needed replacement. This vehicle is driven only moderately."

"rear sway bar was too soft. i put on a heavier one and road control is more stable"

"Recall of car and out of service for 3 weeks due to a manufacturing error on the steering column"

"I had no problem, but the car had a factory recall due to a mis-milled steering shaft section. car was taken out of service for 2 weeks (free rental provided) until parts arrived"

"Steer ing column replaced on recall"

"A recall on the steering. Needed to replace the column"

"The Outback was recalled because of possible faulty part in the steering linkage. The car was towed to the closest dealer while I was on vacation and the part was replaced. Afterwards, we noticed the steering wasn't as responsive so we took it to the local dealer when re returned home. The local dealer found that the other dealership had stipped a bolt while installing the replacement part. That was repaired and a second replacement part was installed. No further problems, but we dodged a b"

"Serious recall. I was advised NOT to drive the car until repairs were made"

"There was a recall on this issues - mine was one of the affected. Subaru put us in a rental, but it took three weeks for parts to get to the dealership"

"recall steering shaft"

"Recall of certain 2016 Subaru Outback ( and Legacy) in May 2016 (one week after delivery for me). Long wait times since US customers taken care of before Canadian. No apology, no followup, no recognition on the part of Subaru Canada that this was a hardship/inconvenience/disappointment to customers"

"Within a few months, there was a factory recall and the steering column had to be replaced. We were notified NOT to drive the car. It took 3 weeks to repair the vehicle"

"Manufacturer recall for steering column"

"At less than 2000 miles I received an urgent recall notice to have the steering column replaced because the column could disconnect from the steering wheel due to a manufacturer's milling error, leaving the car with no steering. I was prohibited from driving the car until the column was inspected and replaced, which was completed within two weeks of notice"

"recalled for steering shaft"

"My car was recalled for some problem in the steering shaft that said the steering wheel could fail"

"Steering column needed to be replaced via recall by the manufacturer and now works well"

"No actual failure but car recalled for a possible in the steering column"

"We were notified that the steering column was unsafe and we should not drive the car. It was picked up, "fixed", and returned. Then another call that wrong part was installed and too dangerous to drive. Picked it up again to fix!"

"Recalled the car for a 3 week repair"

"Subaru issued a recall on my new 2016 Subaru Outback before my first monthly payment! They notified us, took the car to the dealership on a flatbed truck, and fixed the problem. We did not notice the defect, so were glad they caught it soon"

"service buliten for spring tensioner to remove free play"

"Steering linkage replaced due to safety recall"

"There was a rattle that was not normal. I took it into the auto shop that I use and they said it was the struts and they replaced them, but the rattle did not go away. So I took it back and they replace them again but still no change but before I got the car back this time they contacted the dealership. They were told that the rattle was coming from the steering system and they had an advisory this issue. The parts needed to be replaced which the auto shop did and the rattle is now gone after about $5,000 in costs. I guess I should have taken it into the dealer at the beginning but they are always so expensive. This looks months to get resolved."

"Recall to replace steering column"

"Called by Subaru dealer and told not the drive car due to a steering issue. They towed it and fixed. Then a few days later called again and said too dangerous to drive. Took a few weeks to fix. Stressful and disappointing."

"There was a recall for a manufacturing flaw that could have caused the steering wheel to uncouple from the steering mechanism. There's also something going on with this model year where steering becomes unstable (squirrely) on ice, even on flat straight roads. Subaru has not been able to diagnose the cause of the problem. Previous model years (2009, 2000) did not have this issue."

"Factory Recall"

"WTD65 : 2016-17 Legacy/Outback Steering Column steering column replaced under recall"

"Dealer has been unable to resolve Vibration problem, looking into replacing tires with Subaru of America (cost issue)"

"Needed alignment"

"car began drifting by itself into other lanes. I couldnt control the car. I heard a clunk and pulled over and had it towed. it did not feel safe"

"Steering noise was caused by a faulty rack and pinion unit. It was replaced under warranty."

"Friction noise when turning, especially when there was a slight incline, such as a driveway entrance"

"Right fron tire worn down to the metallic thread. Vibration in steering wheel"

"5,000 miles on tires four months after purchasing car and overall wear was great, but drastically uneven on back tires compared to front tires. A new set of tires was required. Subaru claimed "tires were driven too far in too short of a time" and refused to cover them; however, we were able to get a "free" alignment with the new tires"

"Very poor quality tires put on new vehicles. The vehicle handled horribly on the road. Hopped on bumps, all over the road, no traction on icy/snowy roads. Was out of alignment twice. At 23000 miles 1 tire had almost no tread. New tires installed and now car is okay so far and in alignment. Contacted the company and Subaru covered $500.00 of the cost of new tires"

"Vibrations appear to have caused uneven tire wear"

"Had a wheel bearing go bad on left front, was replaced by Subaru at no cost to me"

"Wheel bearings went bad in right rear...had to fix. Was pretty bad, took tech more than normal time to fix. Went bad at about 20,000 miles...way too soon. Had similar issue with previous Subaru too"

"Both rear wheel bearings had to be replace under warranty."

"Had to have wheel bearing for both rear wheels replaced."

"Hub bearing in one wheel went bad. Had to be replaced. Covered by warranty."

"Rear wheel bearings failed at 90K"

"Right wheel bearing was grinding"

"The rear wheel bearing on this model are not durable. I've had to replace them twice already since purchasing the vehicle new."

"Had to replace a wheel bearing in 2018, and again this year. We live in a rural area with rough roads and severe winters, but I was still surprised as I have never had this prob before and have driven under similar conditions. Subaru said that older wheel bearing could be repaired in the past but now the sealed units need to be replaced when they go bad. BTW, my Subaru dealer provides outstanding service and the oil leaks and wheel bearing replacement were covered under warranty that I bought at the time of car purchase."

"For the last year the car became much louder during driving. The noise would increase with the speed of the car and seemed to be coming from the back. The car was taken to the dealer and the bearings were replaced under warranty the same day, which resolved the problem."

"We had two different wheel bearings replaced very disappointing"

"I had to have one of the front wheel bearings replaced at 10,000 miles although it was making a hum before that."

"At around 12,000 miles there was a whirring noise at around 45 mph and up. The dealer confirmed that right and left wheel bearings noisy and the left and right wheel bearing hubs were replaced under warranty."

"Both rear wheel bearings failed at about 38000 miles. I did not know before that this is a problem with Subaru Outbacks, so I expect another failure just before 80000 miles."

"Rear wheel bearing failed at 50K miles"

"Car remained drivable, but made noise. Subaru replaced passenger rear wheel bearings under warranty."

"Noticed a lot of front end vibration at high speeds. Diagnosed as worn wheel bearing. Replacement fixed the problem."

"vibration detected in left front. Took in to Morrie's Subaru. They said bearing needed to be changed. We consented."

"Right wheel bearing made a grinding sound, cost $750.00 to fix."

"hear a loud humming noise at above 45 mph with a slight feeling of vibration along with noise."