More than just a wagon, the Outback is an intriguing alternative to a traditional midsized SUV. It has more cargo space than most seemingly larger competitors, less thirst for fuel, and a lower price. Functionally, it does everything most midsized SUVs can do -- except tow a heavy load. Subaru has split the difference between a wagon and a crossover, creating a winning combination.
Alerts
There are 4 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
NA
Comfort Comfort Includes seats, climate control, noise, and ride
NA
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
NA
Safety Equipment
ABS available, standard from 2000. ESC available in 2001, standard from 2009. Side air bags available from 2000, standard from 2005. Head protection air bags standard from 2005.
Road Test

More than just a wagon, the Outback is an intriguing alternative to a traditional midsized SUV. It has more cargo space than most seemingly larger competitors, less thirst for fuel, and a lower price. Functionally, it does everything most midsized SUVs can do -- except tow a heavy load. Subaru has split the difference between a wagon and a crossover, creating a winning combination.

The continuously variable transmission (CVT) has been recalibrated, making acceleration less thrashy. Unless you floor the gas pedal, the engine revs and noise drop off quickly, which makes the car sound much quieter and feel more relaxed. The tradeoff is that the four-cylinder Outback is slower, though it doesn't really feel slow from behind the wheel. With the 2.5i, we measured fuel economy of 24 mpg overall, which is significantly better than any midsized SUV. Six-cylinder 3.6R versions are much quicker and even quieter, with little penalty in fuel economy. We got 22 mpg overall.

Seating
2 front, 3 rear
Drive Wheels
AWD
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
wagon
Transmissions Available
  • CVT
Engines Available
  • 2.5-liter 4 (175 hp)
  • 3.6-liter 6 (256 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Subaru Outback owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Back up warning did not beep"

Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The back up lights are totally ineffective and you can not see anything on the sides when backing up. Very dangerous!"

Anonymous, NY (2017 Subaru Outback 3.6-L 6 Cyl)

"The backup/parking camera has been reliable, but it is vulnerable to dust, ice, and rain, all of which can unexpectedly make it useless until cleaned by hand."

Anonymous, NM (2017 Subaru Outback Unsure 2.5-L 4 Cyl)

"passenger side blind spot warning system is inconsistent"

Terrence V., OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
CD player

"Some CD's will not play in machine. It just keeps reading CD and then says Music Not Found. These are even new CD's and Books on CD."

James B., IL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"CD player would not recognize audio books and play them. It would on occasion play an audio book if you loaded it repeatedly until the system recognized it. Subaru replace the CD player along with the Nav system and the problems were fixed. It was under warrenty."

Anonymous, IL (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Cd player wont work and cannot be repaired. Replacement requires changing the entire infotsinment system."

Anonymous, VA (2017 Subaru Outback 3.6-L 6 Cyl)
Display screen difficult to see

"Very hard to see in daylight, impossible if sun actually hits it"

Anne G., OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Today was a sunny day and I cannot read the dash control screen to see if the AC is on or off, or the outside temperature or the time of day. The GPS and Starlink both do not work well or at all at times but the poor Display Screen for the controls and the XM Radio are so bad and so poorly designed they are a safety hazard showing no customer input at all. I have owned 4 Subaru but this is the last one! Never again will I purchase such a poorly designed auto. Designed by Japenese engineers and n"

Robert L., MI (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Display screen freezes up

"The display screen will freeze when using Navigation. This happens to me when out of town (when navigation is most needed). It happened most times I drove to Los Angeles, but not in Northern Ca. The dealer replaced the unit, and it has not frozen, but Navigation performance is not good."

Marvin B., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The display screen froze up when I had the nav system up. The clock stopped working and the nav system quit working. I took it to the dealer and they said it was a fuse that wasn't making contact. I have since had the radio freeze up on me 3 to 4 times but I haven't taken it back to get it checked out. If I shut the car off and restart it things seem to reset and are fine but I know I shouldn't have to do that."

Anonymous, PA (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"I think I have described the problems in my last comment. I did not want to give the impression I was not inclined to answer. Love the car - so far - It is our long distance travel car and we do not drive around our home town."

Paul H., ON (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"While driving on longer trips, the head unit freezes. The only way to resolve the issue is to restart the engine, which reboots the system. Subaru is unable to diagnose the problem since it does not occur at the dealership. They denied a request to replace the unit. Awful."

Jeff H., NJ (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The screen that controls everything has frozen up twice. It seems to be a computer glitch. It fixes itself on its own after an hour or so."

Angela W., FL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"This is related to my other problem regarding my GPS unit."

Anonymous, MI (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"For no apparent reason, the navigation system, including the car’s clock and the operation of the audio system, freezes and remains so until the car is stopped, turned off, a pause, then re-started. I have informed Subaru that this is unacceptable, with a scheduled service in a few days to resolve it. I hope."

Anonymous, CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The display screen freezes up. I took it to the dealer after it happened the second time. Since it was an intermittent problem and it did not do it in the shop, they declined to deal with it. I insisted that the problem was recorded since the car was still under warranty at that time. It is not on warranty any more. The problem has begin occurring again. I believe it is warm weather related. Big concern for me, one that could result in my unwillingness to purchase another car from Subaru, even though this is my sixth Subaru."

Mary H., WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Sirius satellite radio tends to freeze"

Gordon J., MS (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"After a long search, Subaru mechanics found a dead mouse under one of the sensors for the Driver Assist technology. The problem was resolved and I paid nothing. So..an act of nature which does not reflect badly on my Outback."

Anonymous, ME (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"GPS and stereo crashes. Must restart car to reset and use."

Anonymous, CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"It started to switch screens by itself and it froze in the sense that it would not respond to command by touch or instrument until I stopped the car, shut it off and restarted. It was like a reboot of my computer."

Paul H., ON (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Radio / display goes wild: rapidly flips through all saved stations. At other times, screen is also totally unresponsive - does not respond to touch."

Mark W., ON (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Screen freezes and you have to reboot by shutting car off, Nav, radio etc will not work until you do this"

Anonymous, FL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I had been driving for about 7-8 hours (from Toronto, Canada, to Poughkeepsie, NY.) I had been listening to podcasts on my phone through the car bluetooth system. and then the radio/dashboard system shut down. I could still see the mileage, and the speedometer. But I remember calling my partner (who owns a limousine company and is very knowledgeable about cars), and he said to just shut those things down and let the car rest. I did that and haven't had the problem since. That was about a year ago. I mentioned it to the subaru folks when I took the car in, but they couldn't find anything specific."

Christine H., NY (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Once it freezes - nothing else works....Cannot use GPS (which totally sucks & I have external GPS), cannot change radio, use bluetooth for calls etc - everything is frozen. Sometimes if you pull over and stop, shut car off & on - it resets itself. Subaru has replaced it once & it did help but still does it occasionally. Also MAJOR problem with Sirius radio & subaru radio not displaying channels & more - took over 6 months to resolve (I canceled sirius due to the issue)"

Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"While changing satellite radio stations system sometimes freezes and requires turning off car to reset"

Anonymous, CT (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Seems random - only rarely"

Anonymous, CO (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"large display screen sometime freezes up and goes dark. Only after turning off the road; turning off the ignition; and restarting the car seems to fix the issue. Took the car into the dealer service and they could not repeat the problem. Issue seems to have disappeared in the last 6 months after a SW update to the :Distance until gas tank empty was installed."

Ken L., CA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Would be driving along and for no specific reason the screen would stop moving for a few seconds and then would try to update but the location was wrong resulting in incorrect info. This would not happen just in remote locations but on major interstates."

Anonymous, ON (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Early on Dealer repaired it"

Anonymous, MN (2017 Subaru Outback 2.5-L 4 Cyl)

"This was a symptom of the exact problem that I already described. The GPS screen froze several times during navigation and late worked again only when I turned the car off and turned it back on. But in the middle of a strange location on a high speed highway, I would call that an unacceptable problem. At the time, I only owned a flip phone, so it was really disconcerting. Solution was that they replaced the whole dashboard unit."

Anonymous, WI (2017 Subaru Outback 2.5-L 4 Cyl)

"When vehicle is turned on the radio/screen operates but then 1 minute later it freezes or sometimes goes blank. 90% after 2-3 minutes it returns to opertaing ok, sometimes the car must be restarted to get the screen/radio to reset and work. Seems to happen less often if the "i agree" button is touched at start up on the screen. Seems like a software problem."

Anonymous, CA (2017 Subaru Outback 2.5-L 4 Cyl)

"Update fixed the issue somewhat but still will freeze up on occasion"

Anonymous, VA (2017 Subaru Outback 2.5-L 4 Cyl)

"Entertainment unit was replaced, which included nav. freeze and audio freeze. System still exhibits same problems."

Anonymous, CA (2017 Subaru Outback 2.5-L 4 Cyl)

"The infotainment system is garbage, and one of the key reasons why I would not buy another Subaru."

Anonymous, NJ (2017 Subaru Outback 3.6-L 6 Cyl)

"From time to time gps/display freezes. Usually resets on car restart."

Anonymous, IL (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"On two occasions, the telematics screen would freeze. Also on the 2nd occasion the xm radio service also would not change stations. On both occasions I had scheduled for normal maintenance before the problems arouse. The problems were fixed during these maintenance visits."

Anonymous, FL (2017 Subaru Outback 2.5-L 4 Cyl)

"This is a problems with both our Subarus/two different radios, periodically (a few times a week) the screen freezes and becomes unresonsive. The only way to get it working is to pullover and turn the whole car off and back on. We have taken both cars to dealership for this issue. First the couldn't replicate it; then they said software updates would resolve (they didn't). This touchscreen fail is really the only issue we have had with our Subarus (aside from the Impreza's characteristically weak air conditioning, but we knew about that going in)."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"The system freezes without warning - display active but clock stops, GPS tracking stops. Car must be turned off to reset it."

Anonymous, ME (2017 Subaru Outback 2.5-L 4 Cyl)

"FROZE UP WHILE USING RADIO"

Anonymous, WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I have had the screen freeze up with bluetooth music playing, with no use of the forward or back track on either the dash or the steering wheel. The only item that would work was the volume/on/off knob. Turning off the stereo and back on again would not fix the issue. Only turning off the car and turning the car back on"

C O., MD (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Map and clock stopped working Radio wouldn't change stations"

D S., CA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Navigation screen occasionally freezes up with map not moving"

Anonymous, WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Display screen froze up. Radio, CD, touch screen and steering wheel control unresponsive. Only manual vol. and tuning knobs worked. turn car off/on worked for 10 minutes then stopped. Of course every thing worked at the dealership. They think computer rebooted itself"

Anonymous, NY (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"sometimes when my apple 6 iphone is plugged in with the usb cord to charge it, it freezes the screen. it is bluetooth paired"

Scott J., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Display screen goes blank

"Driving down interstate all in-car electronics went dark... display, fuel, speedometer, etc. Pulled over at a rest stop and turned car off/on, which resolved the issue."

Anonymous, NE (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Radio was replaced after several visits to dealer, which resolved all problems"

Sharon L., VA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Center console went blank and radio did not function. Subaru and dealer replaced the unit promptly and at no cost to me"

Anonymous, WA (2017 Subaru Outback 2.5i Touring 3.6-L 6 Cyl)

"Display screen would go grey at times making gps and or radio screen difficult to read.. gps would have to then be used by voice command for turns. Entire electronic unit lost blue tooth for serius and phone pairing. Total unit had to be replaced."

Anonymous, PA (2017 Subaru Outback 2.5-L 4 Cyl)

"Drained the battery. 3 new batteries"

Anonymous, NY (2017 Subaru Outback 2.5-L 4 Cyl)

"Info / Nav system went black but radio still played. They replaced it"

Kathleen K., MN (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"I am not sure if this issue is really due to my device or the car's systems. Often when I plug in and charge my phone it connects to car and as it should but then after I intentionally disconnect it, it reconnects again. Also, when I select to listen to Pandora, my own Music on my iPhone will bust in. Often there is also a problem with my iPhone music overriding my phone calls. This issue happens when my iPhone is plugged in to USB port not as part of Bluetooth functions."

Anonymous, AR (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"System confused about linking phone about 30% of the time"

Anonymous, NY (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Radio replacement fixed the problem"

Sharon L., VA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Sometimes reverse camera stays on as I'm driving down the highway and I must stop and restart the car to get the camera. . Sometimes the radio gets stuck on one station and I must turn off and restart car to get it working properly. Lately the two USB drives don't show up on my selection screen so I'm unable to play my MP3s. Hope to get car to dealer this month (June) Sometimes it does not recognize the USB drives (my MP3s)."

Anonymous, FL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Periodically it just doesn't hook up to phone, or doesn't play."

Anonymous, OH (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The problem went hand in hand with the phone pairing problem and was fixed when the radio unit was replaced."

Anonymous, MN (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Connecting iPhone to vehicle USB input causes iPhone GPS to be disabled. Subaru does not have a fix for this."

Anonymous, ME (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"When I plug in iPhone, system automatically switches to Pandora."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"The entire media system is terrible. Poor UX, poor design, poor reliability. I would never rely on it for anything that it is supposed to do. The voice system can't do even the simplest commands without a three or four step process. Subaru knows this and went to CarPlay for their current models, so we will probably trade this car in for one that fixes this major headache."

Anonymous, WA (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"AppleCarPlay will disconnect from my iPhone without warning, while the physical link (Apple lightning cord) is still connected. Disconnect causes iPhone apps to fail on main automobile screen. Car Bluetooth will then intermittently connect. This can cause problems if I'm using an Apple iPhone app for directions, or if I'm on a telephone conversation."

Anonymous, NV (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"lousy interface - balky"

Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Hardware replacement

"Subaru calls the unit with the CD player, GPS screen and audio stuff "the radio". After several attempts at "updating the software" the dealer finally ordered a replacement unit. This was during the pandemic, so I didn't have much of a conversation with them about it."

Anonymous, WI (2017 Subaru Outback 2.5-L 4 Cyl)

"As a potential solution to the AppleCarPlay problem previously described, Subaru replaced the entertainment/video screen (head unit). The problem with the iPhone disconnecting continued after replacement."

Anonymous, NV (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The telematics module assembly was defective from the day I bought the new vehicle. It took almost two years of drained battery problems and even destroyed batteries to get the TMU replaced by Subaru. Finally, it was resolved, despite Subaru warranty conditions that make it extremely difficult to "prove" that a phantom drain by a defective component is occurring. In addition, just after the defective telematics module assembly was finally proved by the dealer to be defective, the Starlink unit failed, exactly as the warranty expired. I did not bother to spend $700-800 dollars to replace the failed system."

Anonymous, NM (2017 Subaru Outback Unsure 2.5-L 4 Cyl)
In-dash navigation system (GPS)

"Navigation freezes, but map displays, so it doesn't provide audible or visual navigation. Have to stop the car and restart to reboot it. Will also take longer routes than necessary. Also, will not provide audio prompts about 50% of the time and/or provide late prompts that are real time e.g. Turn right on X street (as one drives through the intersection)"

Marvin B., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"GPS has taken me to totally wrong addresses but indicated I was at the right address, it tells me to exit a toll road and has me get right back on, it can not find some addresses. I don't trust the system at all. I have updated maps but it is the worst system I have ever experienced. Subaru said this problem along with the rest of the issues with the radio is a software problem and it is in the 2017 and 2018 cars. I have called Subaru several times. It appears they can not fix it. I am extremely disappointed and plan to get a different vehicle because of it."

Anonymous, TX (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The GPS unit would freeze and not even be able to pull up. The clock would also freeze at the same time. We had it in to the dealership several times, which the one time they replace the radio with a refurbished unit. This only happens on long trips, not driving local. We have not been on a long-distance trip since, so I can't tell if it was fixed."

Anonymous, MI (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"System is terrible. Warns of traffic jams you are already in, or traffic jams that do not exist, or does not tell you about hazards that DO exist. It proposes detours that are actually slower than continuing on where you are. It looks for things like coffee shops that are behind you instead of ahead. We use Google Maps on the co-driver’s phone if we really need a useful system."

Anonymous, CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"system complex, difficult to understand, with help from dealer, about 3 times, I am able to get it to work the way I want."

William H., SD (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The In -dash Navigation System is very difficult to use and not at all intuitive the way so many are. A separate Garmin system is much easier to use as is a phone based system such as Waze or Google Maps."

Bill H., MD (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"GPS is awkward to use and unreliable. My phone GPS is much better. If I had known, I would have never paid to have this included in my car."

Anonymous, MA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Nav system froze up and lost route. Did so intermittently. Car dealer was able to see the problem and replaced the whole Nav/Audio unit."

Anonymous, IL (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Navigation unit was replaced 2 times after freezing up on trips. We are still uncomfortable on whether the new device will actually work reliably"

Anonymous, MI (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The system stopped showing the road systems after being used for several hours on a trip. It had a delay in reporting issues and has an annoying habit of saying there's traffic when there isn't."

Anonymous, NC (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The system stopped working when I was in an unfamiliar area. Turns out there was a know issue that I was not made aware of. It was resolved with software update."

David T., VT (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Subaru Navigation is done by TomTom. Apparently TomTom is lousy. It tells me to turn before gas stations that have been gone for about a decade. It tells me to take the next left, then says recalculating route when I do that. It takes me in bizarre directions. This is technically not a problem so it cannot be fixed. Makes me weep about missing my Nissan navigation system. It is a LOUSY system. Oh, and the traffic info is completely wrong."

Anonymous, KY (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"GPS frozen, unable to connect w satellites. Dealer re-installed software. Froze once more afterwards but now seems resolved."

Anonymous, NY (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The GPS has never worked correctly. Can’t plug-in.a destination. After a year and a half, Subaru seemed to fix it, but the problem exists. I have never been able to use the system."

Charlene P., PA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"navigation system will shut down enroute or change end point. Have to turn car off to reset."

Anonymous, NJ (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"This system is really bad. It takes all kinds of weird turns to get you anywhere."

Anonymous, OH (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"System stopped, froze, during use. Had to wait 2-3 months for part. Also it makes a noise,donk, sometimes hourly, sometimes not for days. Noise is tied in to audio direction system, the radio is muted when it occurs. Same as when directions are given."

Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"These tie together with the whole system but the indash system is so bad, we have an external gps to use. Software updates are a joke & impossible to do. Voice commands don't have a clue what you are saying, there is nothing good to say about the system"

Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The in dash features are the opposite of intuitive. Some of it I just can't figure out and the GPS and maps are almost useless compared to the ease with which I can access the information on my phone. The music and stations and in general controls are confusing. Quite often I have to turn the thing off and start again because the menu and sub menus are not intelligently laid out"

Rick W., FL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Very out to date"

Robert W., AZ (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I just find the system useless - not easy to use or reset. I use my mobile phone or old-style Garmin GPS for navigation. Even though the dealer cautioned me not to use a dash mounted GPS, I have had no problems with the Eye-sight system that were attributable to the cell phone or Garmin GPS, and I find glancing at above dashboard systems much less distracting than trying to read the lower in dash navigation display.."

Alan P., PA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Map froze up. Took to dealer who said it had a software fix. They installed the fix and no problems since."

Dawn B., NY (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"would not accept verbal navigation commands"

J L., CT (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"GPS would freeze, or jump to different location resulting in erroneous directions being given"

Anonymous, ON (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Don't use it much as it takes a lot of effort to enter proper destination. Notified by dealer there is an update available. Haven't gone in for it yet. If it was more useful would be in a bigger hurry."

Carolyn M., WA (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The nav system is virtually useless. The command response is VERY slow, and doesn't always interpret the command correctly. When giving a command to find an address and directions, it takes several attempts before the command is understood and executed - if it is ever understood at all."

Anonymous, VA (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Gps would not accept any street numbers or street names for local area"

L H., OR (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"I can not give voice commands for my navigation map. Therefor I have to stop the car in order to type an address, or I have to hold my smart phone. The installed map also is not as updated as Google maps."

Anonymous, VA (2017 Subaru Outback 2.5-L 4 Cyl)

"traveling to I95 from the New jersay- GPS says that we had to get off 4 lane highway and take a detour. After going thru a small New Jersey town for 40 mins we were able to find I95. GPS kept taking us in a circle. Finally had to stop turn off GPS and restart to find our way to I95"

Anonymous, NC (2017 Subaru Outback 2.5-L 4 Cyl)

"It's the entire in-dash GPS, radio, clock, outside temp gauge. Many items are not intuitive and poorly laid out. The GPS was not intuitive or accurate as my smart phone."

Anonymous, IN (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"It is just a c]difficult non intuitive system to use, voice commands almost never work"

Anonymous, FL (2017 Subaru Outback 2.5-L 4 Cyl)

"About 100 miles into a 1,000 mile trip the navigation system froze, i.e. the screen froze and no more updates regarding traffic occurred. It would reset after anything off the car but then freeze after about 30 minutes. It was resolved by taking the car into the dealer for them to fix. In December 2017, and we bought the car, new, in August 2017."

Anonymous, (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"It is a poor performer. Apparently uses the same system as Tom Tom. Have had myriad issues. Mostly just use our smart phones and Google maps. Waste of money. Subaru should partner with Garmin or Magellan in the future,"

Anonymous, WV (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The system can't be used for anything useful, and so it is something we wasted our money on."

Anonymous, WA (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"I wasn't able to use it, not user friendly for me. I do use the phone Maps."

Anonymous, TX (2017 Subaru Outback Unsure 3.6-L 6 Cyl)

"System is not user friendly. Touch screen often does not respond, despite repeated touches. Navigation sometimes "get lost" and does not show the correct current location. Entire system is VERY complex and difficult to operate, even with the instruction manual open and on my lap For navigation, I prefer to use my Garmin which is plugged in and on my dash. Subaru has gone crazy with this system: too many options, too many voice commands available; too many screens to view and options to touch. Radio controls hard to program and impossible to figure out how to delete a station(s). Controls may be intuitive to someone, but only if they are Japanese. In my opinion, this system is DANGEROUS WHILE DRIVING and is a safety hazard! To say I hate this thing is putting it too mildly."

Anonymous, TX (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"When on a long trip greater than two hours, the gps turns off and screen goes blank"

Anonymous, CA (2017 Subaru Outback 2.5-L 4 Cyl)

"Difficult to operate"

Anonymous, UT (2017 Subaru Outback 3.6-L 6 Cyl)

"The in dash GPS glitched and froze on two different occasions. Again, both times I had already scheduled for normal maintenance visits. The system was fixed on both occasions."

Anonymous, FL (2017 Subaru Outback 2.5-L 4 Cyl)

"The system is not reliable and will direct me to incorrect places. I cannot trust it. I use a Garmin that I own if I am going somewhere unknown to me. The dealer is quite dismissive of the problem. I plan to go the Subaru Canada but have not had time. Otherwise a great car."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"It conflicts with Siri on my smart phone"

Anonymous, OR (2017 Subaru Outback 2.5-L 4 Cyl)

"GPS would stop after 1 minute freezing the clock. Started in April 2020. Dealer replaced the radio under warranty."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"While on a long trip, they GPS and fuel gauge froze up. No indication that anything was wrong until 100 or so miles later, things didn't seem right. Also the "safety" sensors would indicate failure and the some time later would come back online. Several times"

Anonymous, MI (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Navigation map freezes. The clock freezes at same time. Only way to fix it is to pull over, shut off engine, then restart. All then works fine, until it freezes again. We will be taking it in for warranty service soon"

Anne G., OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"There are numerous instances where the box to enter a destination is "greyed" out and you are unable to select it to change or enter a new address. Backing out to previous screens doesn't work either. I know there must be a simple trick to doing this but it shouldn't be this hard to use GPS. I carry a 7' Garmin in the door pocket for just these instances"

Anonymous, FL (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"It selects routes that go in circles. It selects routes that go in the wrong direction"

Anonymous, NC (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Very poor system. Reroutes constantly and periodically locks up"

Mesh F., OH (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Difficulty with getting directions"

Daniel D., FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"See above"

D S., CA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Isn't up to date. Unable to locate new businesses, new addresses"

Anonymous, OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"SLOW!! Can barely locate gps signals. Sirius radio often fails to get signal. Layout of screens is also confusing and way way way too many menus to locate what you need. Inputting address is convoluted and way to long"

Anonymous, WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The voice detection system did not work"

Anonymous, PA (2017 Subaru Outback 2.5-L 4 Cyl)

"On 2 occasions, the GPS system froze up while en route. The dash clock froze at the same time. Once the car was turned off and restarted, all returned to appropriate settings"

Michael B., OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"would hang on loading route. coupled with radio symptoms (XM not working) fix was to replace entire unit"

Anonymous, GA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"All sound will stop(AM,FM,Disk,&sires) and can't bring up maps. Will reset itself if the car is turned off and let set a few minutes. The nav screen will sometimes freeze in a location, change direction, or display. Subaru has checked system and found nothing wrong. Road info is dated at least 2years on new 2017 car"

Ronald N., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"On a highway trip in Dec. 2016 the system froze up several times. although my home location had been properly entered by the Subaru dealer the "home" location was lost on the return trip and had to be entered again"

Anonymous, AR (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The clock froze then the GPS froze"

Mark K., TX (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Nav system freezes up, but dealer doesn't find cause of problem. We now travel with a portable GPS"

Katherine F., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"Intermittently drops pairing connection, causing call to revert to the handset speaker, which is often in my pocket, so I don’t always hear the caller. If I do realize the call is now on my handset and resume the conversation via the handset the call often reverts back to the car’s speakerphone feature for awhile but often reverts back to the phone again. This creates a dangerous distraction. Also the State of Georgia has just implemented a change to the law making it illegal to use a handset while driving, but hands free communication is allowed."

John E., GA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I have a Kyocera flip dumb phone. In the past there would be weeks that it wouldn't pair. The dealer worked on reprograming/updates and now it pairs 90% of the time."

Anonymous, IL (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Bluetooth access stopped working properly preventing phone pairing. Phone pairing had worked previously but something went wrong with that process. Technicians could not pair their phones either and Subaru Tech Support was not able to correct the problem either. The radio assembly had to be replaced. This was covered under warranty."

Anonymous, MN (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"replaced info system because satellite antenna broke, new radio solved problem"

Gary C., CA (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"See comments on 2016 Subaru."

Anonymous, OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"somehow the bluetooth connection gets disconnected. I then spend a few minutes trying to reconnect my Android cell phone"

Anonymous, NY (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Need to keep repairing the primary drivers phone."

Anonymous, FL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Phone was paired when we bought the car, then quit working and then started working again."

Anonymous, AR (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"If i am listening to a book on tape with my phone plugged into the outlet, it often changes over to radio or music on my phone. Trying to get it back to the book can be a safely hazard while driving."

Anonymous, NY (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Phone wouldn't stay paired. Dealer was not able to correct the problem so the radio unit was replace and the problem resolved."

Anonymous, MN (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Lost all blue tooth paring and not fixable entire unit had to be replaced"

Anonymous, PA (2017 Subaru Outback 2.5-L 4 Cyl)

"It has to to be repaired on a regular basis"

Anonymous, FL (2017 Subaru Outback 2.5-L 4 Cyl)

"Phone pairing with my Android cell phone made by Google. the bluetooth keeps disconnecting when I would start the car I made a call and no phone connection. I then had problems connecting the to the system. I did connect the phone but it kept dropping out every so often."

Anonymous, NY (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The phone pairing doesn't hold."

Anonymous, (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"pairing took a long time"

Daniel D., FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Often experiencing Bluetooth connection switching between phone handset and in car speaker phone while on a call. Very annoying and a dangerous distraction. Could possibly be my Windows Phone handset at fault"

John E., GA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Radio

"The radio and screen would freeze. The radio would play, but you could not change the station or the volume. The unit was replaced under warranty by Subaru. Seems to have solved the problem - has not done it sense, but car was “put up” for the winte and is just now back on the road. Was ‘up” for the Winter from end of. OCT to this week."

Paul H., ON (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Radio often freezes or stops allowing me to change station. Often does not allow me to use Sirius/XM without restarting car."

Anonymous, CT (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Satellite radio connection was intermittent"

Anonymous, FL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Radio freezes up in conjunction with the freezing up of the screen I just described."

Mary H., WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Automatic switching between radio channels. The problem was solved by a software upgrade"

Anonymous, NJ (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Radio loses station, seems to connect and disconnect even in city."

James N., MD (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Radio cuts out occasionally. Dealer says he will replace it."

Anonymous, NM (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Recently the AM/FM radio stopped working. I have scheduled a service appointment next week to correct the problem. I am not sure how long the problem has been going on since I usually listen to satellite radio instead."

Anonymous, AR (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"xm radio occasionally cuts out for no apparent reason; it always resumes satisfactorily when I restart the engine; FM and AM are unaffected"

Anonymous, MA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"the clock is in the wrong time zone and one cannot change the channel of the radio SiriusXM"

Anonymous, VA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Channel dial is overly sensitive and skips channels. In addition, the radio keeps jumping to different screens and the channel scrolling feature keeps moving with little driver input. The whole setup is annoying."

Anonymous, NY (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The radio is so slow to respond to the button controls that it can be difficult to even turn it off. It seems to respond about 5 seconds after the button is pressed when the car is first started."

Anonymous, MA (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"Touch screen controls are not intuitive and difficult to successfully use on any but the smoothest of roads."

James S., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The radio would not respond to any controls. Could not change volume or station or input ie CD, FM etc.and sometimes the screen would flash and change screens on its own. I had to pull over stop, shut car down and restart. With the re-boot it would be OK for another while . First set of problems was the worse. Repaired by dealer in first year. Did it again last year but not as serious. Repaired again by the dealer and has not acted up again, but this car is not driven during the winter months at the moment. Put up from Oct to End of April/mid May"

Paul H., ON (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Radio would Freeze: would not change stations, volume, etc. Would have to stop car; restart and it would be fine for another while Subaru replaced radio in 2017 and the Fall of 2018 No problems since."

Anonymous, MI (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"Tuning dial is overly sensitive and is annoying. Also, the scroll feature on the touch screen has a mind of its own."

Anonymous, NY (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Sirius tuning messed up by a system update to update maps"

Chris S., NC (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Radio reprogrammed twice, then I received a new radio. I have the same problem with the new radio. It freezes and I can tune to another station, turn off or make any adjustment on the radio. XM station comes on and the radio freezes on that station. I have not subscribed to XM. I plan to take my car to a Subaru dealer for service once again."

Don T., MN (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"My factory radio in XM mode all of a sudden would not let me search stations thru a genre search. I called XM they confirmed that it is a problem and they are working with Subaru to correct it. The service dept did an update that did not correct the problem. My 2014 Forester and 2019 Legacy both function correctly in the search mode. There is a new tsb# 15-205-16R issued in January 2019 per xm that should resolve the issue. I know this really is not a critical function however annoying. But with the genre search disabled you must manually scroll thru the stations using the knob on the radio. The controls on the steering wheel will not allow you to scan the channels."

Anonymous, CT (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"SiriusXM channel selection problem. It became a known problem with 2017 Outbacks. Mine had the problem also. I reported this problem to my Subaru dealer while it was still under warranty. I was told there were two fixes. Replace the radio entirely or there was a software fix coming. I chose the software fix, but it wasn't available at the time. I'm not sure when the software fix became available. I was not notified. I just had a 60000 mile service done and asked about the software fix. It was available. I had to pay for it since my vehicle was out warranty. Not acceptable. I paid for the software update. Now my SiriusXM channel listing works properly. This is an unfortunate, unacceptable Subaru experience for me."

David T., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"It came with Sirius XM which I kept. The radio changed and added stations by itself. The radio was replaced and the problems got worse. Never knew if it would work. Couldn't set stations anymore."

Anonymous, NC (2017 Subaru Outback 3.6R Limited 2.5-L 4 Cyl)

"Sometimes when listening to Sirius/XM the screen will freeze and you are unable to change channels without turning the engine off. It evidently resets itself and functions as intended."

Anonymous, AZ (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"3 years of satellite radio were offered when car was purchased but radio does not allow listing satellite channels anymore. Very disappointing."

Anonymous, MO (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Cannot use Sirius"

Anonymous, DE (2017 Subaru Outback 3.6-L 6 Cyl)

"Serious Satellite radio ceased to function; did not want to pay for repair."

Anonymous, (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Occasionally the head unit will freeze up - volume control + satellite tuner will stop working. Restarting the car fixes it."

Anonymous, CO (2017 Subaru Outback 2.5-L 4 Cyl)

"I had trouble linking my SiriusXM radio to the service. I had to repeatedly send for a reactivation, but when car was turned off, the signal was lost again. The service department tried to diagnose and repair the problem. They were unable to do this so I just use Sirius on my phone and connect through Bluetooth. The raidio also frequently looses contact and repeats the information after the brief pause. This was also unable to be repaired. The only solution would be a complete radio replacement which is cost prohibitive. Inconvenient, but not a major problem."

Anonymous, CA (2017 Subaru Outback 3.6-L 6 Cyl)

"The AM radio has a terrible antenna so that the AM radio gets quite a bit of static from radio stations that were perfectly clear in my previously owned MERCEDES-BENZ and in previously owned Subaru. Subaru offers no fix, after multiple complaints. Additionally their system does not allow any apps that are outside of their business model. It's sort of like when apple wouldn't allow you to create a hot spot with your iPone and people were "jail breaking" them. I'm certain they can reconfigure their software to interlock with apps on your phone as people are "jail breaking" their system. To me as a 3 time buyer of Subaru I'm not happy with their policy on their infotainment system, truly junk."

Anonymous, CA (2017 Subaru Outback 3.6-L 6 Cyl)

"display screen for radio/gps, etc had to be replaced due to grid pattern appearing on the display"

Anonymous, FL (2017 Subaru Outback 2.5-L 4 Cyl)

"The radio infotainment system occasionally does not respond to touch to make changes to the station. It essentially freezes"

Michael B., OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Occasionally (four times) the audio controls freeze. The only way to get them to work is to cycle the ignition off and then back on. The dealership cannot duplicate the problem"

David K., IL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Routine software updates

"updated software"

Anonymous, OK (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Recall from Subaru about how it calculates miles remaining before an empty tank."

Anonymous, NM (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"There was a problem with the distance to empty programming. There as a recall and the issue was fixed. It did not cause me any problems, though they told me it resulted in other people running out of gas."

Anonymous, OH (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"THE SOFTWARE FOR TELLING YOU YOU WERE RUNNING LOW ON GASOLINE NEEDED TO BE REPLACED."

Ed C., RI (2017 Subaru Outback)

"Whenever there was a problem they would reset the electronics"

Anonymous, CO (2017 Subaru Outback 2.5-L 4 Cyl)

"GPS which was to frustrating to use seems to no longer allow me to enter destinations.I believe I have to pay for an update but I don't think I was ever told of this fact. Since I never used it anyways I've never bothered to try and update it."

Anonymous, GA (2017 Subaru Outback 2.5-L 4 Cyl)

"GPS updates are difficult to download; actual gps update is not very updated and it costs $$"

Anonymous, FL (2017 Subaru Outback 2.5-L 4 Cyl)
Software update fixes

"Predictive distance remaining on the fuel gauge was very inaccurate. Problem repaired under recall."

Anonymous, MO (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Recall for software issues with trip computer. Have not had fixed as is extraordinarily difficult to get recalls serviced at dealer (very restricted service dates and hours for recalls)."

Anonymous, MI (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The one knock against Subaru is their software is sub-par and buggy. If you don't allow the system to fully boot prior to shifting out of park the infotainment system can freeze. If my android phone is paired to the system and I receive a call (which uses the front speakers) those speakers do not recover after the call and remain unusable by the radio until you turn the car off/on."

Brian C., OH (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The problem was with Sirius, Subaru had to update their software as they only way to get to my channels was manually turning the knob instead of using the digital control."

Anonymous, CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Alternator would only start to charge the battery AFTER the engine warmed up. Short trips in cold weather caused the battery to discharge completely. It required a software fix so the alternator would charge immediately when the engine was started."

Anonymous, MI (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I had problems with Sirius XM Stations List coming up. I was told that there was a software fix but when I went to the dealership a mechanic told me there was a fix but it might not work. It did not but he showed me a work around that was inconvenient but worked. He also told me that they had many radios that had the same problem. I haven't heard of any fixes since. It's been an few months since I took it in and don't expect to have the issue fixed before my warranty runs out."

Anonymous, MO (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Battery dead but couldn't charge; charged by disconnecting battery cables Dead battery in parking lot twice Passenger window inoperative Auto braking triggered by backing out of driveway near mailbox Alarm pinging intermittently when engine off & driver door opens Cannot turn off engine w/o turning off radio"

Anonymous, CO (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Got a notice that the 'distance to empty' software had a recall. This was interesting to me since I ran out of gas once when I depended on it's calculation! Software update was simple (about 1 hr at the dealer) but running out of gas was very scary - 800 miles from home on the side of the very busy interstate!"

Matt C., TX (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Factory recall to do with the software that calculates miles left on your fuel."

Andrew-Cindy O., WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Factory update of entertainment screen"

James N., IN (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Gas tank full sensor recalibrated"

Daniel D., FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Car was recalled and fixed at no cost when Subaru discovered the mileage remaining in the fuel tank gave an incorrect amount on the display. This caused me to run out of gas on the interstate."

David L., WI (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Fast and easy fix only took 30 minutes to update the software."

Anonymous, NC (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Recall for software that gives miles until gas tank is empty."

Ray C., PA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The routing software froze every periodically on a long trip - meaning that I had to stop the car and restart it in order for the routing software to re-engage. This resulted in much inconvenience on a long trip and being lost in downtown Atlanta, GA, traffic for over 2 hours wit the software freezing about every 5 minutes. It took them over a year for a fix, in which they had to completely replace the radio and navigation system."

Anonymous, OH (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"gas tank gauge"

Anonymous, WA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"I've taken the car in twice to receive a SW fix that is supposed to fix the radio issue but it hasn't."

Anonymous, MO (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The electronics can cause confusing alarms"

Anonymous, CO (2017 Subaru Outback 2.5-L 4 Cyl)

"Gas Gauge did not always show full. A software update fixed it."

Anonymous, WY (2017 Subaru Outback 2.5-L 4 Cyl)

"Software has been update twice to no effect."

Anonymous, ME (2017 Subaru Outback 2.5-L 4 Cyl)
Speakers

"sound quality is poor"

Robert S., FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The sound from CD player, radio, etc. would shut off completely. After multiple trips to the dealer for warranty service, it was discovered that our Subaru, along with many others, had a faulty amplifier. It was replace and everything works well now."

Douglas H., NC (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Steering wheel controls

"Radio/cd/touch screen replaced by dealer. Now radio comes on by itself and only analog controls for volume and tuning work-shutting off car works to restore controls. Of course it works at dealership. they say to video tape it next time. Another Outback was in at same time for same problem."

Anonymous, NY (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"The steering will, on its own, steer to the right or left even when I am in a lane and there's no other cars around"

Anonymous, NC (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Steering does not feel as stable as our previous 2011 Forester. I speculate that the additional connection to the Eyesight lane holding feature has affected the steering stability even when not in use"

Terrence V., OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Voice control commands

"Never recognizes any commands. System takes too long to respond as well"

Anonymous, WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The voice commands with the navigation system are virtually useless."

David R., CO (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"the voice control commands are not intuitive and don't correctly interpret what's being said. We don't use the navigation on the vehicle because it NEVER understands the directions given."

Anonymous, NC (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Voice control for phone often does not correctly hear the commands."

Anonymous, NY (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"GPS works fine when keyed in. Most voice commands also work, but it won't find a destination address. Not a big deal since we usually use our phone for GPS, but I will need to get it fixed before warranty runs out."

Richard M., WI (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"does not understand voice commands. calls wrong person from phone etc."

William H., MA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Voce device no longer understands my my voice when asking to change radio channels or GPS commands."

Anonymous, NY (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Voice control failed to recognize voice commands completely, had to be reprogrammed."

J V., NC (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"After a while It did not recognize anything I asked for. Radio went to wrong channel etc."

Anonymous, NY (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The voice isn't recognized by the navigation system. I can't change the voice to one that works."

Anonymous, (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"I gave up on the voice command, it never could understand what I was saying."

Anonymous, TX (2017 Subaru Outback Unsure 3.6-L 6 Cyl)

"Voice recognition is marginal, if not laughable. Apparently it does not understand English very well. I speak slowly and loudly. I enunciate well. Sometimes I get the phone number/person I'm seeking; mostly not. Same problem with English, I think."

Anonymous, TX (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Voice control does not seem to work at all."

Anonymous, GA (2017 Subaru Outback 2.5-L 4 Cyl)

"Does not understand simple commands that are spoken clearly"

Anonymous, (2017 Subaru Outback 3.6-L 6 Cyl)

"Does not recognize commands to change radio channels and does not recognize commands to enter addresses to the GPS NAV system."

Anonymous, AZ (2017 Subaru Outback 3.6-L 6 Cyl)

"Almost never works properly, I don't try anymore. Totally useless."

Anonymous, MI (2017 Subaru Outback 3.6-L 6 Cyl)

"Voice control was unable to recognize speech and consistently made incorrect changes to radio, phone, etc."

Anonymous, NC (2017 Subaru Outback 3.6-L 6 Cyl)

"It's a bad system - their software does not hear correctly and it takes multiple times and tries to get to the person you want to reach on the phone- total piss off."

Anonymous, CA (2017 Subaru Outback 3.6-L 6 Cyl)

"Voice recognition, especially when attempting to use GPS is abysmal on a good day - a180 degree departure from the rest of the vehicle which is superb. Subaru should license, backward engineer or steal the voice recognition system from BMW's 2017 X-3"

Anonymous, FL (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"It doesn't recognize voice commands"

Ken R., OH (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"THE VOICE RECO SYSTEM WORKS WELL WITH THE PHONE BUT WITH THE NAV SYSTEM DOES NOT COME CLOSE"

Ronald N., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Hard to give voice commands for phone calls. I end up screaming at it"

Barry H., ME (2017 Subaru Outback)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"wind noise"

Anonymous, NY (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Air leak/wind noise while driving at 35 MPH or higher. New weatherstrip ordered and replaced under warranty"

Anonymous, IN (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"seems doors fill with water and freely drain when opened haven't mentioned to dealer"

Anonymous, NJ (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Water is known to leak into interior when the front grill behind the hood become easily clogged by leaves and pine needle."

Clifford M., NH (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Driver door panel accumulates water and the small drain holes get clogged and then a moldy smell develops. Very unpleasant and can't drive with window down. The fix is to manually unclog the holes every once in a while."

Anonymous, RI (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Air leaks around front drivers window"

Anonymous, KY (2017 Subaru Outback 2.5-L 4 Cyl)

"After rain, water would come in through the rear windshield. There was a crack in the spoiler"

Anonymous, NC (2017 Subaru Outback 2.5-L 4 Cyl)

"Water leaks through the lower passenger side of windshield onto the front passenger floor. There is a gap in the seal. The floor gets soaked when driving in rain, and I have to mop it up with a sponge. Currently awaiting repair"

David J., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Seals and/or weather-stripping

"small leaks while having car washed in hatch"

Anonymous, NY (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Excessive wind noise on passenger door"

Anonymous, VA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"seal was replaced in sunroof, water leaks"

Anonymous, CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Knowing the source of road and tire noise entering the inside of the Outback is beyond my ability to determine. The dealer showed only a token interest in resolving the problem. It persists on its 4th year anniversary today."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)
Squeaks or rattles

"The dash has a rattle when you hit any kind of bump or crack in the road."

Kevin B., NE (2017 Subaru Outback 2.5i Premium 3.6-L 6 Cyl)

"Door handle rattle; dashboard rattle"

Anonymous, TN (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"There was a rattle in the engine compartment during acceleration. It took three mechanics at Subaru to figure out that during manufacturing, a loose screw was dropped into the air filter, which was causing the rattle. Screw was removed and the noise stopped."

Angela W., FL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Rattle in dash , had to dealer 3 times, they could not fix"

Anonymous, NY (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"A bracket was broken in the roof that secured the sunroof. Squeezed every time I drove over a bump. It was fixed under warranty but took 3 weeks without my car. Still have annoying steaks in the front seat when turning but will not have it fixed because I don’t want to give up my car for another 3 weeks"

Anonymous, CT (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Rattle on rough road, probably strutt, dealer will fix it but need to take it in and leave for several days"

Ron R., OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Rattle was detected in the radio cover in the dash."

Anonymous, IA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The Outback has more squeaks than my old Camry with 230,000 miles"

Anonymous, KS (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"There is a rattle in the dash. It doesn't rattle all of the time but, in my opinion, it shouldn't rattle any of the time. Subaru has not been able to determine what is causing the rattle."

Anonymous, TX (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Have had rattles in a number of areas of the dash. Some would appear then disappear. Also a rattle in the hub of the steering wheel which has now disappeared. Appears that the rush to satisfy sales goals overshadows quality assembly."

J V., NC (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"mysterious rattle within the center dash area. dealership solved the problem on first visit."

Anonymous, LA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Squeak still could be heard even after supposedly fixed by replacing the rear struts"

Anonymous, CA (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Unusual but periodic squealing on turning; engine noise when city driving; sound of rubbing from wheels and breaks (checked often, no problems)."

Gurina M., WA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Minor rattles are present; there should be none in a vehicle at this price."

D'Arcy M., ON (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Persistent rattle from within the main dashboard. Dash removed twice and a new dash fixed the rattle."

Peter C., MO (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"In the dash there has been a lot of rattles. The dealership has had it already 1 week. When I got it back the rattles were wrose so it is going back in for them to pull the windshield and see if they can fix."

Steve C., MI (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"squeaking underneath (drivetrain?) on startup"

Anonymous, CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"road tests by dealer haven't alarmed mechanic cannot duplicate in garage , dealer says suspension noise"

Anonymous, NJ (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"My car had a rattle coming from behind the dashboard instrument panel every time you hit a bump with the front left tire. The dealer took three trips to the shop and had my car for a total of eight days before they minimized the noise."

Thomas R., CT (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"There is a low rattle type sound coming from the center dash when I hit a bump (and there are plenty of them on Michigan roads)."

Anonymous, MI (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Chronic rattling where dashboard meets front windshield. Have had it looked at 3 times; they put some foam in twice and that helps, but the rattle returns."

Anonymous, CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"On starting when engine is cold, a rattle is heard from the reared. Goes away after motor warms up."

Michael G., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"This car has a considerable amount of body flex than you would expect for a ruggedized car. This causes squeaking of the rear seats when I make turns of go through a dip diagonally (enter my home driveway from an angle). The dealership service dept said it is due to the lack of a rear pillar like in the legacy. This issue leaves me wondering if my car won't become damaged from driving down rutted roads like I'm leave to expect it should be able to do."

Anonymous, CO (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"My Outback came with a dealer installed Thule luggage rack. Of the corners of the factory roof rail was loose and making a noise that was hard to track. Once the source of the noise was discovered the dealer made a very satisfactory repair at no cost to me."

Anonymous, PA (2017 Subaru Outback 2.5-L 4 Cyl)

"Since new it has had suspension rattles and clunks, primarily in the front end but some in the back also. Dealership has been unable to correct or diagnose the problems."

Anonymous, ND (2017 Subaru Outback 2.5-L 4 Cyl)

"occasional rattle noise under the dash"

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"Rattling from the engine and engine area upon startup - found a loose exhaust manifold shield bolt and added sound damping material to air dam/skid plate - mostly corrected"

Anonymous, KY (2017 Subaru Outback 2.5-L 4 Cyl)

"Recurring noise from the headliner area never resolved"

Anonymous, CA (2017 Subaru Outback 3.6-L 6 Cyl)

"Thje body is so flexible that the interior creaks when going up on the curb to the driveway and trough dips or into parking lots.there is also a rattle the dealer has not been able to figure out with the front driver-side suspension rattling at low speeds on uneven surfaces."

Anonymous, CO (2017 Subaru Outback 3.6-L 6 Cyl)

"Makes a clank when shifting from Park to Drive."

Anonymous, MO (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Rattle in the dash behind the the speedometer. The garage has worked on this several times but it persists."

Anonymous, UT (2017 Subaru Outback Unsure 2.5-L 4 Cyl)

"minor noise from dash when cold weather. seems to disappear when weather warms."

Anonymous, OH (2017 Subaru Outback 2.5-L 4 Cyl)

"Their is a solid plastic cover behind the front Bumper that stops water & Debris from entering the engine compartment. It is held on with Plastic Snaps. The plastic sheet is not held rigid. When going over certain Road Surfaces the Plastic Sheet Rattles. VERY IRATATING"

Anonymous, CA (2017 Subaru Outback 2.5-L 4 Cyl)

"Unusual high pitch/Frequency whistle coming from area of transmission/shifter when going steady 70mph on freeway. Not coming from transmission; sounds like loose panel or linkage. Service cannot duplicate. Intermittent. Most frequent on highway driving"

Ken L., CA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Had rattle in rear whenever car was started and put into gear. Was found that a sleeve covering the exhaust was bumping up against the trailer hitch. Was fixed at the first maintenance visit"

Richard B., TX (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Low frequency rattle from within the center of the dash, above the radio console"

Anonymous, MO (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Rattle from steering wheel hub, rattles from glove box area, poor quality of assembly, leather seat backs rippled"

J V., NC (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The car is 2 months old. and a rattle started in the front dash. They say is has been fixed - a small cap that was replaced. not entirely fixed and there is a squeak in the passagener door. I yet to tell them"

Anonymous, MN (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Mirror rattles in windy conditions. The drivers side window rattles"

John H., CA (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"rattle in dash , fixed 1 time now needs fixed again"

Anonymous, NY (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"rattle in dashboard"

Anonymous, WA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"FL Speaker cuts out on bumps, something behind GPS is loose (bumps), water marks behind time/temp display like was wet/ damp. Some body sway in turns"

Anonymous, IL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Rattle noises in the dash"

Anonymous, IA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Had a problem with liftgate creaking when it was lowered. Took to dealer and it was more involved than we thought. It needed two days plus a trip to the body shop to repair. The dealer gave us a new loaner and all repairs were covered under warranty. We are happy with results"

John M., IL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Wind noise

"Notable wind noise. Dealer says it is normal. We disagree. 2014 model was quieter."

Anonymous, AR (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"I checked with other Subaru owners that it is a known problem."

Pius N., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Wind noise on driver's side is very noticeable above ~ 40 mph. Subaru has looked at it and replaced the seals, but they cannot eliminate it."

Anonymous, TX (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Had unusual sound which appeared to me to be coming from the transmission when the car was traveling on cruise control around 70mph. Sounded like high pitch whine, but varied in both pitch and frequency. I had a friend record the sound on his smartphone during a drive on the Interstate Hwy. Brought vehicle into dealership and he took it for test drive and confirmed the noise. Surprisingly, he indicated that this sometimes happens and the noise if not from transmission but due to air gap in caulking that mounts front windshield to car. Service Department ordered new front window and replace my original window with new caulking. Sound has not reappeared since. Service done at approx. 5000 miles."

Ken L., CA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Lots of wind and tire or bering thumping noise that dealer can't fix"

Anonymous, TX (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"I owned a 2013 outback 2.4 , it was a much quieter vehicle."

Gordon J., MS (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"car is noisy on the hwy"

Robert S., FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"on the highway at speeds above 55, the driver's door whistles. This is not the usual wind noise that I hear in similar cars. I had the dealer look at it, and they said it was normal. It makes listening to music or podcasts a bit of a chore, and not what I would expect for the price of the car."

Anonymous, CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Wind noise is excessive, especially at highway speeds. Altogether, the soundproofing is poor, as road noise and the sound of other vehicles on the road is far too loud. The weather stripping has been replaced, but the problem persists."

D'Arcy M., ON (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"lots of wind noise at speeds above 55mph"

Anonymous, KY (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"when driving fast, there is loud noise from outside. it is almost like a window is fully closed, but they are."

Howard A., FL (2017 Subaru Outback 2.5-L 4 Cyl)

"FRONT PASSENGER DOOR/WINDOW IS A PROBLEM-DEALER IS ATTEMPTING TO RESOLVE."

Vernon H., WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Wind noise through window at highway speed."

Anonymous, IN (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I got the luggage rack, it whistles so loud at 50mph that you can't hear the radio"

Anonymous, KY (2017 Subaru Outback 2.5i Premium 3.6-L 6 Cyl)

"Car sounds are loud when driving at highway speeds"

Anonymous, NY (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Front passenger window did not seal properly. Was corrected by the dealer."

Vernon H., AZ (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I was expecting the Subaru to be more air tight. When I test drove the car it seemed quieter but after purchasing the wind and noise levels to back to a level similar to my old Rav 4"

Anonymous, TX (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I believe the wind noise is coming from the roof rack."

Sherry W., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"When it’s raining and only when it’s raining, as soon as I drive over 30 miles per hour, there is a persistent loud whistling sound. Subaru ordered a “fix” and I’ll get it done soon."

Anonymous, CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"When first starting to drive noise of wind buffeting interior resembling an open window, however no window is open?"

Anonymous, MI (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Just more wind noise than I had expected; notice more on long trips."

Anonymous, CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Wind noise comes from multiple areas, windows, doors and floor"

J B., IL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"There is a lot of wind noise which the dealer cannot fix."

Anonymous, NE (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"While driving over 40 mph there is a wind noise coming in to the cabin. at 70mph it is hard to have conversation with your friend who is sitting at the passanger side."

Meteha A., NJ (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Front Windshield had to be replaced due to a persistent 'whining' noise, which I thought to be coming from the transmission. I described the condition to the Service Center and played back a recording of the noise from my cell phone. Noise appeared randomly but often going steady on highway between 60-70mph. Solved by replacing front windshield. Still there is wind noise coming from front door windows, but it does not seem fixable at this time due to not be repeatable by Service Center."

Ken L., CA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Wind and road noise always existed."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"after 12000 miles the cabin experienced more road and wind noise"

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"Mainly drivers side, wind noise is loud enough to interfere with radio/b bluetooth.."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"Heavy wind noise is the only thing I dislike about my outback"

Anonymous, GA (2017 Subaru Outback 2.5-L 4 Cyl)

"Drivers side wind noise is really loud, dealer says nothing can be done, it is unfortunate for a car of this price has this very annoying feature."

Anonymous, FL (2017 Subaru Outback 2.5-L 4 Cyl)

"Noises gets worse as speed increases"

Anonymous, KY (2017 Subaru Outback 2.5-L 4 Cyl)

"Door seals, wind noise are noticeable for a car that is otherwise of extremely solid construction"

Anonymous, IL (2017 Subaru Outback 3.6-L 6 Cyl)

"Road noise comes from around the front passenger side window."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"Wind noise at highway speed. I had a 2011 Subaru Outback which looks identical but did not have the same noise. l asked the service representative and his explanation was that the side rearview mirror is larger than previous models"

Anonymous, CA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Driver and passenger side windows are very noisy from wind at freeway speeds"

Anonymous, CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"its disturbing at hi way speed"

Anonymous, PA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Very pronounced wind noise coming from front doors when driving at high speeds on an Interstate"

J B., AZ (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I am very, very disappointed in the road and wind noise of this vehicle at highway speeds. So much so, I will prob sell this vehicle at huge loss. I test drove and researched and believed it was not going to be an issue. I was wrong. Other than that I like the vehicle very much"

Clayton B., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Subaru still has some wind noise coming from driver and passenger windows. My previous Outback had same, though much more severe"

Anonymous, GA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Driver side window wind noise is excessive"

Anonymous, MN (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Subaru has a great vehicle, but it has to get it's act together and quite the vehicle from road and wind noise while it is going down the road at highway speed!"

L S., ND (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Front windows have wind noise at 40mph & above. Can't be fixed. Factory rep says most Outbacks have the noise. They think its a design flaw in the hood & tge way the wind comes off the hood & pass the windows. Very annoying. I'll never buy another Subaru"

Anonymous, AZ (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The car is noisy on the highway"

John H., CA (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"Just wind noise from driver's door. Not adjustable"

Anonymous, NY (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"Front windows, fourth Subaru, all had front window wind noise"

Anonymous, IL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Wind nose is a problem with this model"

John M., IL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"There is a bit more wind noise on the driver's side then necessary. It was partially resolved by dealer"

Anonymous, IL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"We continually have problems with the outlet. It keeps blowing fuses or just stops working."

Anonymous, WI (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"As I mentioned previously, it is not a problem with any accessory. The problem is that the vehicle apparently draws a lot of power even when it is off, and the battery and charging system are not capable of supplying sufficient power to these devices for more than a day or so."

Anonymous, IN (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)
Alarm or security system (excluding aftermarket systems)

"Several times the 12v battery would become low because of some unknown electronics being left on. The car would start, but when driven an alarm signal would sound. The car had to be taken to the Dealer for a computer reboot which took about an hour. This has happened twice and the Dealer has no explanation other than it was caused by the low battery voltage."

W G., WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Body control module

"Your survey did not ask the right questions. I did not have a problem with any accessories. It was the entire electrical system that failed. After sitting in my garage for a couple of days, the battery was completely dead. Would not start. No light worked. This happened on multiple occasions. I was always careful not to leave anything on or any doors open. Had it checked several times. No problems found. I therefore consider this vehicle to be unreliable."

Anonymous, IN (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)
Clock

"1. Clock works fine but is so small and poorly located that it's impossible for the driver to comfortably find it while driving. 2. Radio/entertainment controls are awkward to use. Invariable when I use touch screen controls a bump in the road sends me back two menus wondering how I got there.The seem aware of the problems with the user interface because they keep inviting me to seminars on how to use the system. 3. Battery had a bad cell and would discharge itself. Initially problem showed up when ignition left in on position for 20 minutes. Later, wouldn't start in the morning. First time I took it in they said with all the new electronics it doesn't take long to drain the battery. They didn't pay attention until it wouldn't start in the morning."

James S., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Exterior lights (other than headlights)

"The light signaling cars behind it moving into the passing lane has stopped working in the left side outdoor mirror."

Anonymous, IL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Outback is sold as an ideal car for camping. After purchase I discovered it has bright light on mirrors that come on and stay on if hatch or doors are open and stay on for up to 15 minutes (battery drain) and 15 min again if any door is opened. This is very disturbing in a parked camping situation. Dealer/dealer service claim there is not way to over ride this. It has become a really hate/love relationship with the car since as a new car I am stuck with this unsatisfactory feature for 10 yea"

Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Light bulb failed or burned out"

Barbara J., IN (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"One fog light was pointed up rather than down"

Anonymous, GA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Had fog light go out within 4 weeks of purchase"

Anonymous, WA (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)
Gauges

"Gauges would show lane assist on then lane assist off several times within a ten minute period."

Anonymous, SC (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Fuel gauge is inaccurate. Also, GPS takes too many detour routes."

Steven C., CA (2017 Subaru Outback 2.5i Limited 3.6-L 6 Cyl)

"All the gauges went completely dead once"

William P., AL (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The gas gauge reflected 50 miles of driving. We ran out of gas in less than 10"

R P., TX (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)
Headlights

"High beam auto dimming became disabled. Called Subaru, will be easy fix at next appointment"

Anonymous, ME (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The high beam went off so they replaced the bulb on warranty"

Alfredo T., FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The low lights are very poor and do not work on narrow winding roads. The rear lights are non-existent and it is very dangerous backing up due to the lights not lighting the area in the rear. Using the camera to backup at night does not show a clear vision especially when having to turn around corners. They front and back headlights are a safety concern and makes me dislike the car intensely."

Anonymous, NY (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Water collecting in headlamp"

Anthony A., NJ (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Condensation formed inside the headlamp due to a seal failure."

Anonymous, NY (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Headlights went off night on a winding mountain road. Scared both of us/ dealer unable to determine cause would not supply loaner during service. This was our 4th subaru and the safety systems require lots of maintance. eyesite requires recalibration from window replacement. We should have flaged this as a lemon and replaced in first year."

Anonymous, CA (2017 Subaru Outback Unsure 2.5-L 4 Cyl)

"The left headlight assembly was seen to have standing water within the module. It was replaced under warranty."

Anonymous, OR (2017 Subaru Outback 2.5-L 4 Cyl)

"Plastic housing began to display condensate, took to dealer, replacement ordered and installed promptly"

Anonymous, FL (2017 Subaru Outback 2.5-L 4 Cyl)

"High Beams do not work"

Anonymous, WI (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"auto headlight sensor would not turn on the headlight in tunnel until you almost drove out of the tunnel. Even if slightly cloudy headlights would turn on Subaru dealer said the fixed it but still the same"

Anonymous, QC (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)
Heated or cooled seats

"The heated seats are on everytime I start the car. They should reset each time the ignition is turned off. They require a manual turn off once activated."

Bill H., MD (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Slow to heat up and does not get as warm as previous models"

Anonymous, WA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Interior lights

"I left the cargo light ON and drained the battery. It wasn't until I took the car to the Subaru Dealership that I learned the cargo light was ON. When the battery was dead I couldn't see the cargo light was switched ON, During the day I didn't noticed it was ON. There must be some system of warning when the battery is being drained or should be."

William G., MD (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Accidentally leaving any of the interior lights on will drain the battery. Turning off the vehicle does not cut power to interior lights."

Ariel P., MI (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The rear interior light will not turn off automatically. This is a design defect. If you turn it on to see at night and leave it on your car will not start the next day. This was happened with a new car and new battery. I was left stranded in Mexico! The battery is very weak and this design function is serious IMHO. I removed the light bulb and have installed a new battery and carry a small emergency battery backup."

Anonymous, CA (2017 Subaru Outback 2.5-L 4 Cyl)

"The interior dome light would not come on when door was opened and had to be replaced. Total cost about $50.00"

Anonymous, CO (2017 Subaru Outback 2.5-L 4 Cyl)

"The electrical controls on the car will allow an interior light to run the battery all the way down. This causes undue stress on the battery leading to early failure."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"Poor design of interior light near the lift gate lead to unknowingly leaving light on. If this happens (it did on several occassions) the battery will drain overnight"

Anonymous, NC (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Keyless entry

"Lift hatch opening by itself draining battery"

Anonymous, SC (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Apparently, working in the yard in proximity to the car with the key fob in my pocket caused a severe drain on the battery. The battery had been replaced six months earlier."

Anonymous, PA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"According to the dealer, my keyless entry fob is pinging my car, causing the battery to run down. I keep the fob in a drawer in the kitchen. The dealer said it is kept too close to the car (The signal had to go through two walls to reach my car). I now keep the fob in a different room in a metal box. The signal has to go through three walls and about 40feet to reach my car. My battery seems fine and has not run down since I changed the location of the fob. I am concerned, though, if I have to travel overnight and keep my fob in a motel room. I figure that my car probably won't start in the morning. I'm wondering if putting the keys in the room microwave will prevent the battery from running down. The dealer had no other method of solving this problem, other than fob relocation."

Anonymous, FL (2017 Subaru Outback Unsure Unsure)

"Rear hatchback stopped working, passenger side front window intermittently stops working"

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"Radio frequency interfered with the fob"

Anonymous, PA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Remote engine starter

"It stopped working after about one month. Dealership is about an hour away so we have not taken in for repair yet."

Anonymous, MD (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Has very poor range. Need to attempt remote start more than once. Frequent fails when attempting to start remotely."

Anonymous, NY (2017 Subaru Outback 2.5-L 4 Cyl)

"It's often difficult to use as the sequence and timing of the remote button is unreliable."

Anonymous, IN (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"The car wouldn't start with the push button starter because of a dead battery . We couldn't find any reason why the battery would be dead. Car was able to be started by a jump, but battery tested as good later. Maybe an internal electrical problem with car? The car will go into the dealer for a check this week. Also nav system freezes up but dealer service can't find cause. Also hatchback electronics malfunction and hatchback gets stuck open."

Katherine F., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Tire pressure monitor

"Light came on and went off repeatedly over several weeks. Sometimes adding air worked, sometimes not. Other times it went off as the tires warmed up. April 22 it came on and stayed on. I took it in for service and the technician didn't see any issue when he used his diagnostic equipment. On my way home it came on again so I took it back and someone else looked at it. This time they did find a malfunction and changed the sensors in both rear wheels."

Anonymous, VA (2017 Subaru Outback 2.5-L 4 Cyl)

"Came on when the season changed"

Anonymous, MI (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
USB port

"One port did not work on delivery. Dealership said nothing was wrong. Dealership repaired it around the two year mark during routine maintenance."

Anonymous, PA (2017 Subaru Outback 2.5-L 4 Cyl)

"The USB ports became loose and will have to be replaced under warranty."

Anonymous, BC (2017 Subaru Outback 2.5-L 4 Cyl)
Warning lights

"Three problems arose at the same time. One, with the car running in park, you cannot open the rear liftgate. Two, after turning the car off, and opening the drivers door, the door chime constantly sounds. Three, when putting your foot on the brake, in preparation to start the car, the green light on the starter button does not illuminate."

Nicholas D., SC (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The proximity lights on the outside of the car stopped working. The dealer had to order new parts & kept the car for about a week to resolve the issue."

Anonymous, CT (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"I get a warning chime with dash light when I open the driver's side door telling me my lights on even though they are not."

Anonymous, FL (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Warning light on panel for low gas level--need to buy gas failed. Wife was stranded in rural area, thinking she had a few more miles to drive before gas stop was needed!"

James S., NC (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The battery went dead. When I jump started the car, the warning light kept ringing indicating a door was open, which it was not. I was also unable to open my rear hatch. Problem was resolved when dealer replaced battery and reset the car's computer."

Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Most of the dashboard warning lights would stay on after the car was running. Problem diagnosed as bad pin in harness to module. Car is at dealer ready to be picked up"

Anonymous, NY (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)
Wiper motor or washer

"washer spray from both front and rear window washers did not work. dealer fixed front. need to take back for same problem with rear"

Anonymous, CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Rear wiper works intermittently. Fixed once but still having problems"

Bill H., TN (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Rear windshield washer not working properly. No solution coming from sprayer. Found out insulation around wires are made of bio degradeable materials that squirrels and other rodents like to eat. This is a known problem but Subaru still using this type of material. They fixed at no cost this time. Future unknown"

Mary D., FL (2017 Subaru Outback)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"35000 km and the tires are looking like they have 90000 on them. Trouble getting an appointment to get the problem fixed."

Gordon H., AB (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"I believe vehicle had issues with alignment out of the box . Took it to local Subaru, it was supposedly aligned. Then was told one tire was feathered and with 4WD you have to replace all tires. I took it to another Subaru shop and they found issues with alignment again. Had alignment fixed and purchased 4 new tires. So far, it seems to be okay."

Anonymous, MD (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"I have had 2 outbacks, 2012 &2017. Both came with bad alignment and I had to replace tires after about 25,000 miles"

Robert S., NY (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Problem occurred once. Car veered to the right. It was resolved under warranty."

Anonymous, ID (2017 Subaru Outback 2.5-L 4 Cyl)
Bushings

"Rear suspension bushing was making creaking noises when suspension was compressed - needed replacement"

Anonymous, (2017 Subaru Outback 3.6-L 6 Cyl)
Shocks or struts

"One front strut was discovered leaking by dealer and replaced under warranty. I suspect this was a very isolated issue."

Anonymous, TX (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"experienced steering wheel rattle. Reported to dealership and was told that both rear struts were replaced. After a week squeak could be heard from time to time from the engine bay still."

Anonymous, CA (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Noise from front right side diagnosed as bad strut. Replaced for free under warranty."

Anonymous, IL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Driver's side rear strut needed replacement, caused bad tire wear on the tire on that wheel. Strut replaced under warranty."

Anonymous, AZ (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Left-rear strut caused uneven tire wear at that position. They fixed the strut under warranty. Needed new tires, which they did not pay for."

Anonymous, AZ (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"After about 12,000 miles of driving the entire front suspension had to be fully replaced, which was done under warranty. It started with a sound like springs creaking and the feel that the car was not stable in the front."

Anonymous, MN (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The frontend of my Subaru Outback rattles on dirt roads, primarily on the left side of the vehicle, driver's side."

Anonymous, AR (2017 Subaru Outback 2.5-L 4 Cyl)

"Squeaking noise from rear passenger wheel. Took to dealer, needed new shock or strut (I don't remember which). Replaced free of charge under warranty. Car driveable, could wait for part and still use."

Anonymous, MB (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Rear passenger side shock absorber was defective and leaked. Subaru replaced under warranty. We felt they should have replaced both rear absorbers as they encourage that when paying to have them replaced. Problem was resolved after experiencing a leak for over a month"

Anonymous, (2017 Subaru Outback 3.6-L 6 Cyl)
Steering linkage (includes rack and pinion)

"Steering wanders and feels imprecise. It does not hold the road as well as our previous 2011 forester. I speculate that it has something to do with the extra computerized steering controls."

Anonymous, OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Steering rack had a vibration problem causing a rattle in the front end. Dealer did a long analysis of the problem over several days. They gave me a loaner. Mechanic finally addressed the Subaru mechanics internet trouble shooting blogs, and found several dealers in other states who had diagnosed and fixed the problem. It was fixed at my dealer with a new steering rack."

Calvin E., TX (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"I went to the Subaru dealer and complained about the steering on our new car. The car does not hold the road; it wanders about sometimes going to the left and sometimes to the right. The car is terrifying to drive; I thought I was going to die. When I slowed down to a comfortable speed, I was going 10 to 20 MPH slower than the posted speed limit, and lots of trucks and cars were passing me. I don’t mind being passed, but going so slow is a safety hazard for all the other vehicles. The car is not suitable for its intended purpose which is to drive on interstate highways to visit friends and relatives. But the car handles fine at lower speeds such as around town. The problem is just when we are going approximately 70 MPH on the interstate highway. The Subaru dealer checked everything and assured that everything was working properly and as intended."

Thomas P., MD (2017 Subaru Outback 2.5-L 4 Cyl)

"At about 27,000 miles, rattling noise coming from drivers side front of vehicle. Dealer confirmed that rattling sound coming from steering rack. Steering rack spring was replaced which corrected the problem."

Anonymous, WA (2017 Subaru Outback 2.5-L 4 Cyl)

"Rattles out of front end, turned out to require steering box replacement."

Anonymous, FL (2017 Subaru Outback 2.5-L 4 Cyl)

"broken spring in rack. problem resolved. rattle at slow speed on rough road."

Anonymous, MN (2017 Subaru Outback 2.5-L 4 Cyl)
Tire wear is uneven

"Tire uneveness was caused by alignment issue. One tire feathered but since vehicle is 4WD was told all 4 had to be replaced since if I only replaced it could cause a problem with differential."

Anonymous, MD (2017 Subaru Outback 2.5i 2.5-L 4 Cyl)

"see previous comments about alignment"

Robert S., NY (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"caused by the bad strut discussed previously."

Anonymous, AZ (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The OEM tires that came on this car were, in my opinion, sub par, as they handled poorly in snow and dry handling. Within the first year, I had them replaced with a better set that my car wore out in less than 27,000 mi. What was Subaru thinking when equipping their flagship vehicle touted to be fantastic in snow with these tires. -poor! Also, 27,000+ miles on this car and the batter died. prior to this I found that the battery terminals were badly corroding causing the dealership service department to replace the battery cable leads. The dealership said they have said many early battery failures because of cars sitting in lots for too long before they are sold. This sparks me to believe that one should not by one of these cars off the lot but instead order it."

Anonymous, CO (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Started pulling to R. Took to garage, was told all 4 tires we're worn on inside. Had to replace all 4 tires with only 25500 since new"

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)
Wheel bearings

"Rear wheel bearings defective (replaced under warranty). Clunking noise from front that took several weeks for dealer to locate and fix (defective engine mount)"

Anonymous, MN (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Started hearing a odd sound in rear of car and took it in and had them check it and they came back to give me a loner car and said the wheel bearings were really bad and needed to be replaced right away. We do not drive this car on rough roads so it seems very odd that the bearing failed so soon."

Anonymous, WI (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Left rear wheel bearing failed at about 37,000 miles and was replaced under warranty. failure was indicated by excessive noise and vibration."

Anonymous, PA (2017 Subaru Outback 2.5-L 4 Cyl)

"Made noticeable noises and had to be replaced under warranty."

Anonymous, NH (2017 Subaru Outback 2.5-L 4 Cyl)

"Front wheel bearings needed replaced."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"at 22,000 miles right rear wheel bearing noise, resulted in dealer replacing bearing under warranty"

Anonymous, MI (2017 Subaru Outback 3.6-L 6 Cyl)

"right front bearings failed"

Joyce B., NC (2017 Subaru Outback 2.5-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"battery charging software failed to charge battery properly causing starting failures. Dealer installed new software and finally a replacement battery that solved the issues. This should have been a recall."

Joe S., TX (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Battery (not hybrid or electric)

"update done to keep battery properly charging."

Sharon C., FL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Would not charge"

Anonymous, NM (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"My best guess is that working in the yard near the car for about 1.5 hours with the key fob in my pocket drained the battery to the point where the battery could not start the the car (could not even raise the windows). The car started easily with a jump. The dealer charged the battery and found no other problems. FYI: the Carfax reported the original battery was replaced about 1 month after delivery to dealer."

Anonymous, PA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"defective battery that caused the vehicle not to operate. Had to have the car towed to dealership as the battery could not be boosted."

Anonymous, ON (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Battery went dead after asking dealership to check battery because car was slow to start. They said battery was fine only to have a totally dead battery on a Sunday. Had to have it jumped and replaced at a local garage at my expense even though it was under warranty."

Anonymous, FL (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Battery has gone dead repeatedly. Had to replace the battery the first time. Still having problems with it."

William P., AL (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The battery was flat dead one morning. Replaced under warranty after a jump. Was unavailable for 1 day"

Dan S., TX (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"See prior statement, software, battery and electronic ignition all implicated because of their software problem of which they were aware, but refused to issue recall."

Anonymous, CO (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Car would not start. Had it jumped started. Drove it to the dealer and was informed that it needed a software update. It has worked fine since the update. I worry about other issues that may occur because of software problems."

Anonymous, FL (2017 Subaru Outback)

"the front passenger electric window stopped being able to be controlled from the drivers side. By the way, there is no place to report the biggest problem: the car battery was deficient and was dead twice. The dealership said 'these new cars don't have a strong enough battery for all the electronics', and did replace it with 'a stronger battery'."

Suzanne P., NM (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Battery completely died. AAA tested it and gave us a charge and told us to take to to the Subaru dealer. We did and Subaru dealer replaced the battery."

James W., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Battery Completely dead on 5 separate occasions. When I took it in they didn’t say a word and just gave me a new heavy duty battery. Clearly they knew the car had an inadequate and defective battery"

Anonymous, NY (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Battery needed replacing one year after purchase. Seems too soon. However, Subaru replaced under warranty without any problems or question. Very satisfied with warranty process"

Bill B., NC (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Battery is.. dead if car is not driven every day"

Anonymous, MD (2017 Subaru Outback 2.5-L 4 Cyl)

"At 2years the battery had to be replaced and the dealer Sam Pack service tried to get me to pay for it."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

"I have had trouble with my battery ever since the car was new. The dealership has replaced 4 so far. I think they finally found something that was pulling power even when the engine was turned off. I ended up talking to someone in New Jersey, who seemed very knowledgeable."

Anonymous, WA (2017 Subaru Outback Unsure 2.5-L 4 Cyl)

"Battery went dead in less than 3 years, but since the car was out of warranty on miles there was no coverage for replacement. Battery was made by Johnson Controls. Nobody carries this. Normally batteries last 5 to 6 years."

Anonymous, MI (2017 Subaru Outback 2.5-L 4 Cyl)

"As with many Outback 2015-2017, backed up by internet searches, in January 2019 and March 2019 my car started the day before, both times, and the next morning was dead. Took over 20 minutes to "Jump" it off with other owned vehicles. Took it to the dealership, not where bought-I inherited it-and they said all was fine. Well don't mess with me when I had witnesses. My brothers 2017 2.5 Outback Premium has had three batterys, two imploding inside the engine compartment. My January visit, kept and had to replace the battery, the second visit in March another battery replacement. Supposedly new computer codes for the issue arriving from the alternator to battery and since early 2019 there have been no more starting failures. However, there should have been a recall due to this happening all over the US and beyond. I was ready to implement the SC Lemon Law if it happened again as it was still under warranty. I bought an extended warranty from Subaru in case this happens again. It is July 25, 2020 and I am considering a trade. Not sure what I want. The electrical issues/bugs have occurred with the infotainment system and then they go away. Overall I love the pickup this car has and the short time it takes to reach 90+ mph. It is nimble in freeway traffic and collision avoidance system works very well. Have been rear-ended twice since 11/16/19. Direct hit 11/6 and left rear 6/27/20. $2000 damage in 2019 and $4000 recently. Repair work was spot on! I love the car's response and leather comfort. Needs larger infotainment screen, changed in 2020, and the Bridgestones only lasted 28,000 miles. Another common problem via the internet."

Anonymous, (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Despite being kept in a garage and low mileage (22K over 3.5 years of ownership), our battery needed replacement. We thought maybe something was draining it but the Subaru dealer service tech determine that this was not the case. We had the car in the body shop for repair and the battery was drained during that operation. The auto body shop said that this sometimes happens and recharged it. We hope that this was the case. If not, I am relatively confident that the Subaru dealer will determine if there is something draining the battery or replace the battery under warranty if that turns out to be the need."

Anonymous, CO (2017 Subaru Outback 2.5-L 4 Cyl)

"I had nine dead batteries in the first five months which the dealership said were my fault. The AAA records will show this. Finally they replaced the battery- no apology"

Margot H., NH (2017 Subaru Outback 2.5-L 4 Cyl)

"The battery had a bad cell. Many times, the engine wouldn't turn over. Whenever I took it to the dealer, they told me it was fine, and I had left something on to run down the battery. Finally, I asked my husband to take the car to the dealer, they found the bad cell. Go figure. I guess this is more a reflection upon the dealership--very frustrating!"

Anonymous, WA (2017 Subaru Outback 2.5i Limited 3.6-L 6 Cyl)
Electronic ignition

"Had 4500 miles on it. Went out to start car and it was dead. Had to be towed. Dealer said it was a defect Subaru was aware of but no recall ever issued. Their software problem caused battery to run down. Again no recall but ended up stranded because of it."

Anonymous, CO (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Throttle body had to be replaced. It took the dealer several days to diagnose the problem."

Anonymous, NC (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"At least 20 times car would not start without a jump. Dealors did nothing to help!"

Anonymous, OR (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Car had starting/stalling issue after purchase...Subaru took over a month to figure out a solution to the issue"

Anonymous, WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"The braking system activates when trying to back up/down a ramp for no reason I am aware of. Have tried to have the dealer make it less sensitive, but that did not work."

Anonymous, NY (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"When backing out of a driveway, unless you come to a complete stop at the moment the rear tires contact the street, the rear brakes slam on. It's overly sensitive. When I purchased the car, the salesman and sales manager assured me the system can be adjusted if this continues to be a problem (it happened on the test drive). The dealer service department says it's illegal to adjust it. I've talked to Subaru Corporate and have been told 'according to the dealer the system is working as it was designed.' This means they plugged it into their computer and their computer found no issues. It doesn't mean they actually tested it and tried to fix it."

Jeffrey R., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"All of these systems are tied to the EYESIGHT forward camera. The EYESIGHT systems is tied to the Check engine light which can be set off by something as simple as a loose gas cap. Even after the gas cap is tightened, the system will not reset and requires a trip to the dealership. This is amazingly frustrating and a waste of time."

Kevin M., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"All of these systems are tied to the EYESIGHT forward camera. The EYESIGHT systems is tied to the Check engine light which can be set off by something as simple as a loose gas cap. Even after the gas cap is tightened, the system will not reset and requires a trip to the dealership. This is amazingly frustrating and a waste of time."

Kevin M., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Under certain conditions you can get a lot of false positive warnings. Example, one time when going from an extreme daylight area to an extreme shaded area, the forward collision activated suddenly braking the vehicle. Also happened when driving into a snow storm. In fairness, if you read the manual, it does acknowledge these situations. Nevertheless, it was somewhat unnerving."

Anonymous, IA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"This warning system is a bit sensitive and occasionally unpredictable. It kind of depends on what the road surface is. Example, it seems a bright strip of tar might activate the sensor. But it's only annoying and doesn't outweigh the benefit."

Anonymous, IA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Passenger side blindspot warning is very unpredictable. It works just often enough to induce reliance but then fails at times. I believe the problem is that is has to be set minimally to avoid activating when passing parked vehicles but then fails to register when passing or being passed by vehicles to the right. It actually is dangerous because the driver tends to rely on it when he shouldn't."

Anonymous, OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"My wife was driving the car on the highway at highway speeds when the check engine light came on and the automatic braking system slowed the car in traffic."

Anonymous, CO (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"passenger side sensor failed."

Anonymous, CO (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Could not pick up cars passing on right from rear. Dealer fixed by installing a new angle support for the sensor."

Anonymous, MD (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The blind spot warning on the Outback is designed to pick up cars that are moving relative to your car. If they are going the same speed there is no blind spot warning. This has happened to me twice. Fortunately, I was able to avoid a problem even though the Outback's outside mirror cannot be adjusted to cover the blind spot. I added a small curved mirror to the outside mirror to provide proper coverage."

Anonymous, PA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"The Eyesight system intermittently disables."

Anonymous, MD (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"I can not back out of a driveway without the system thinking the street is an obstacle. I have to come to a complete stop before venturing into the street. I'm not talking about flying out of the driveway; I'm talking about slow, careful maneuvers. The system is overly sensitive. They seem to have corrected the problem for the 2018 models, but won't do anything to fix mine."

Jeffrey R., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"At 24,000 miles the 'Active Grill' (controls air flow through the radiator) failed. When this happened it also took down all the advanced features - Eyesight, adaptive cruise, emergency breaking etc. Subaru replaced at no charge under warranty but took a full day in the shop."

Matt C., TX (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The rear vision system often becomes blinded/confused by sunlight or light colored pavement especially on surfaces changing elevations like a sloped driveway coming down to a crowned street. It then rapidly applies the brakes when where is nothing behind the vehicle. THus far, given enough time with the brake manually applied the auto system will stop reacting and allow us to continue to back out."

Eric T., NE (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The system has failed twice in the life of the vehicle. It does not ever work when I install a rear-hitch mounted bicycle rack on the car - even though my rack is identical to the type that I see on displayed for sale on the floor of my dealer. Two times so far, the system has failed to come back after I removed the bike rack. Both times the dealer has decided to replace the sensors. Summary, the system is too delicate for the service."

Alan P., PA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Sensor was replaced, no longer detected vehicles in my blind spot. Other problem was a recall on miles to fuel tank emptying."

Anonymous, NC (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Sensor failed"

D H., NY (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Eyesight system stopped working (without cause so far as i know) but I had to take the car to a Subaru dealer one hour's drive from my home. The correction required resetting the car's computer system, which the service manager did on the spot. Eyesight system also stops working in rain or fog, but comes back on when rain/fog stops. Pretty temperamental."

Myron W., MD (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"All of these safety functions depend on Eyesight working. No Eyesight - no function."

Anonymous, OR (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Eyesight system, and all functions that it enables, stopped working."

Anonymous, OR (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Rear radar sensor stopped working. Repaired under warranty."

Anonymous, ON (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"Rear radar sensor stopped working. Repaired under warranty."

Anonymous, ON (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"after 2 long trips the seat belt warning light came on. It didn't stay on and the dealer said it would be difficult to diagnose without the warning light still on."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Doors are misaligned. Too much force is required to close doors."

J B., IL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Door alignment has dropped just a bit and causes a hard rubbing sound where the door latch assembly comes into contact with the door as it closes"

Anonymous, GA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Both rear doors must be closed with greater force"

J B., AZ (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Glass defects

"Front windshield was replaced in the 1st 3 weeks of owning the car due to a crack in the windshield. Three months later the new windshield has a large crack across the windshield due to a stone hitting it on the freeway."

Anonymous, LA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The windshield of this vehicle is VERY poorly designed, I am on my 3rd windshield and it is already cracked, so I will be installing my 4th windshield in 3-1/2 years. Any kind of strike by a pebble caused the entire windshield to crack, there is not a star crack, which could be repaired, but the entire windshield cracks causing this to be replaced. I have never had this issue with any of the 20+ vehicles I have owned my entire life."

Anonymous, AZ (2017 Subaru Outback 2.5-L 4 Cyl)

"The 2017 Outback has a notoriously thin front windshield, which cracks with anything. Bill Kolb Jr decided NOT to honor a Subaru recall and forced me to use insurance to replace it. It took several days to do it at the auto body shop they recommend and then I had to drive it to the dealer (Bill Kolb Jr.) for EyeSight calibration. It cracked again three months later, and again I had to use my insurance, but this time I took it to Safelite Auto Glass, where it took just 2 hours for the whole process (including EyeSight calibration), it was cheaper (for my insurance), and it never cracked again. I used to love Subaru, but it seems that their higher volume has compromised quality; I am considering other brands now to replace the 2010 Forester."

Anonymous, NY (2017 Subaru Outback 2.5-L 4 Cyl)
Heated or cooled seat controls

"The leather seats picked up the color from blue jeans and were changing color. We had to return to the dealer and they cleaned and applied a recommended interior stain protectant package. They paid for the cleaning by the detain shop, but we had to purchase the stain protectant package"

Anonymous, MN (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Locks and latches

"Rear hatch latch was serviced 4 times before it was properly fixed. Lacy has would not lock and hatch wouldn't stay closed. Dealer was inept in fixing it saying it was user error. Then on 4th service they determined rubber seal was in way"

Anonymous, WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)
Mirrors

"The outside driver's side mirror is distorted. I've returned the car to the dealer and they checked it and told me all the Outback's driver mirrors are the same. I don't know if I believe them. The passenger side mirror looks fine and is clear. Very disappointed and wondering if this is worth of a safety recall."

J S., MO (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The side view mirrors aren't able to adjust far enough for me to properly set them. I have a blind spot that my mirrors are unable to cover."

Anonymous, CA (2017 Subaru Outback 2.5-L 4 Cyl)
Sunroof

"Sunroof leaked. Replaced by dealer."

Peggy H., NC (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Sunroof exploded loudly and violently at 70mph for no apparent reason."

Anonymous, MA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Sunroof would sometimes reopen, when trying to close the sunroof."

Anonymous, TX (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Tailgate, hatch or trunk

"Tailgate latch did not engage completely but it was not operable until dealer repaired. Warning light was on along with side courtesy lights."

Anonymous, WV (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Hatch would not open or close"

Anthony B., CA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Tail opening and closing noisy - sort of went clink clink clink. Dealer replaced the motor and lift shaft"

Raymond S., CA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"OPEN/SHUTTING MECHANISM BROKE; FIXED UNDER WARRANTY"

Anonymous, NJ (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Windows

"I discussed this previously."

Suzanne P., NM (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"reset software as front passenger window was inoperable from driver's side switch"

Anonymous, IN (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Front passenger window has had a continuing malfunction: when using driver side electrical button, window will roll up but then roll back down 3/4 of the way. It has been in the shop 3 times for this problem; service department states it gets dust inside that is causing the problem. Do not have this problem with any of the other windows."

Anonymous, CO (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The right side window control has stopped working."

Anonymous, CA (2017 Subaru Outback 2.5-L 4 Cyl)

"Windshield cracked, no chip or obvious reason. Could be from using defroster on extremely cold day."

Anonymous, NC (2017 Subaru Outback 2.5-L 4 Cyl)

"When new both front windows scraped in channels going up over a 6" space 1/2 way up. Driver's window has since ceased"

Anonymous, IL (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Sometimee gear selector was not sending a signal to Ignition lock when car is in Park mode. Hence the ignition lock was not releasing the key."

Anonymous, CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Had trouble getting car in park during first year of ownership. Made getting key out impossible once. Had to have two adjustments done. Dealership said this was a common problem. Last week my wife stopped at top of driveway which has a slight incline and needed to get something from trunk. She stopped and placed gear in park with engine running but did not set parking brake, opened door and took two steps out and heard a click and car was rolling backwards down driveway with drivers door open. She tried to re-enter but was knocked down by door and car continued to roll down driveway with her mother in passenger seat belted in. Car rolled about 120 feet before impacting tree that stopped vehicle. Major damage to rear end and car is scheduled to be towed to shop on Wed. Cannot help but wonder if the shift lever was the culprit as both wife and mother in law heard the click before car started to roll. Parking brake was not applied so really unsure what was cause. Very lucky only bruises and a couple small scrapes to my wife and no problems with mother in law."

Anonymous, TN (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
Rough shifting

"At speeds below 20mph when gently accelerating or lifting off the accelerator pedal, the transmission sometimes lurches or has makes heavy 'clunk' when changing gears in this CVT. It shakes the car as if I drove over a wide crack in the pavement. At higher speeds, I don't notice this issue."

Anonymous, AK (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Under low, steady speed conditions, the transmission "surges" as if it can't find the proper gear ratio. I have had the dealer check it three times, and each time I am told that's just a characteristic of the CVT transmission. I'm not impressed!"

Anonymous, WA (2017 Subaru Outback 2.5-L 4 Cyl)
Slipping transmission

"Intermittent grinding noise upon acceleration."

Anonymous, GA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"See previous comments"

Anonymous, NJ (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"I have noticed a problem with the CVT where, when starting from a standing stop, the transmission feels like it's searching for grip. Similar to, on a manual transmission, if you were heavily slipping the clutch. We have not taken or to the dealer so the problem continues today."

Anonymous, (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)
Transmission computer

"CVT computer module failed at about 15,000 miles. it was replace in a half a day under warranty - no charge."

Anonymous, NJ (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"With regard to the rough "surging" I described, the dealer has reset the transmission computer, to no effect."

Anonymous, WA (2017 Subaru Outback 2.5-L 4 Cyl)
Transmission leaks

"minor fluid leaks caused by a seal failure"

Anonymous, IL (2017 Subaru Outback 2.5-L 4 Cyl)
Transmission sensor or solenoid

"Gear shift went out and was covered by warranty for full replacement."

Anonymous, MO (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Solenoid in shifter failed intermittently which would not allow the key to be removed from the ignition. Subaru repaired out of warranty for time, at 40 months, and 28,000 miles."

Anonymous, CA (2017 Subaru Outback 2.5-L 4 Cyl)

"Key would get stuck in ignition switch. By jiggling the gear shift lever and steering wheel the key would finally get released. I had to wait about two weeks to get a service appointment at a dealership. The problem was fixed under warranty. I found out from my local garage (not the dealership) that this was a well documented problem."

Anonymous, PA (2017 Subaru Outback 2.5-L 4 Cyl)

"Cannot remove key from ignition without great difficulty and repeated starting and stopping. Subaru has a technical service bulletin on it, but wants $600 for 20 minute replacement of small part. Two Subaru dealers I have visited regularly are neither trustworthy or very helpful."

Anonymous, DC (2017 Subaru Outback 2.5-L 4 Cyl)

"began having trouble with shifter. took to dealer who replaced problem part under warranty"

Anonymous, NC (2017 Subaru Outback 2.5-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"At time of auto purchase, bought option for dealer to install side molding/door edge protectors. Installation was faulty on Right Hand (RH) side front and rear doors such that every time the front door was opened, it caught the molding of the rear door, raising it from car body. Also made an audible 'cracking' noise each time the RH doors were used. Problem fixed by dealer who had to replace both side moldings and reposition installation to correct clearances. Service done at approx. 5000 miles."

Ken L., CA (2017 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)

"Seam where the front bumper and front fender on drivers side kept popping apart and would not align properly."

Anonymous, FL (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The plastic molding on the roof rack has pulled away from the contact point with the roof. It allows dust and moisture to get in."

Anonymous, CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Cargo carrier on the top of the car has rubber trim around it and that trim has lifted off of the body of the car causing it to gap."

Anonymous, (2017 Subaru Outback 2.5-L 4 Cyl)
Loose interior trim or moldings

"Car is really well built but the moldings, trims are somewhat cheesy."

Anonymous, IL (2017 Subaru Outback 3.6-L 6 Cyl)
Paint (fading, chalking, cracking, or peeling)

"Very POOR paint strength on the vehicle. Every little stone makes a chip even in the areas that are parallel to the ground, I realize that there will be paint chips on the front bumper, but the paint quality is very poor all around on this vehicle."

Michael B., AZ (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"The clear coat is ruined on two ridges that run down the hood."

Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"Fingerprints were embedded in hood. Dealer had to polish them out. Not impressed with quality of paint finish."

Anonymous, ON (2017 Subaru Outback 2.5i Touring 2.5-L 4 Cyl)

"Even with optional Zurich Shield coating the Subaru lead-free paint is subject to spotting from everything from bird droppings to sap to even water spotting! It goes right through the clear coat causing a flat, lusterless mark that cannot be removed without clay rubbing and buffing. It will also not accept the NuFinish that I have used on all my cars for years and has protected them fabulously. This Subaru has the worst paint job EVER!!! Reported to dealer, they stated that their detailers are constantly busy keeping the new cars stored outside on their lot free from spots caused by seagull droppings."

Lawrence S., CA (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"The paint is very prone to scratches. Seems like the surface is soft. We’ve never had a car with such a likelihood to scratch. We had to take it to a body shop after owning one year...multiple spots repainted."

John W., OH (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)

"door trim on 3 of the doors chipped along the door frame edge.."

Anonymous, CO (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"The paint is very poor quality. It is brittle like nail polish. After driving through a 5 minute hail storm with smaller than pea sized hail, the paint on the hood was left crackled in spots. When I tried to closed the tailgate when the motor died, the slight flex of the bumper caused the paint to split and then flake off. Not at all like my Subaru from the late 1990s."

Anonymous, VA (2017 Subaru Outback 3.6R Touring 3.6-L 6 Cyl)

"This Outback has a major problem with easily getting dings and dents in the body which in turn causes problems with the paint. It is such a problem that, while not interfering with being able to drive the car, I would not buy another Outback. It is also a major reason already considering getting rid of it and purchasing another vehicle. Very unfortunate because the comfort, drive, and other aspects of the car are great."

Anonymous, TX (2017 Subaru Outback 2.5-L 4 Cyl)

"peeling on wheels"

John C., WA (2017 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)

"Bird droppings have left two spots after contact of less than two days. Have not had this problem in thirty years"

Tommy T., TX