The Sienna is one of the quietest and most comfortable minivans available, but it's also one of the smallest in terms of interior room. With a smooth, refined and responsive powertrain, it's still an excellent choice when interior spaciousness isn't a high priority.
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Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"I never knew there was such a thing as turning radius for a car until I bought a Sienna. The turning radius on this van is horrible."

Anonymous, MA (2002 Toyota Sienna)

"Poor handling, turning radius, weak acceleration. Suspension has never felt adequate for the van. It's a van on a car chassis."

Anonymous, CA (2002 Toyota Sienna)

"For it's size, the six cyl. engine performance is very good and can get me out and away in tight freeway situations."

Anonymous, CA (2002 Toyota Sienna)

"Acceleration is poor unless it jumps into overdrive. My perception may be tainted due to the fact that I strongly dislike automatic transmission vehicles. I prefer manual transmission cars with better gas mileage, more subtle and responsive acceleration."

Anonymous, CA (2002 Toyota Sienna)

"For a vehicle of its size and shape, the Toyota Sienna handles more like a luxury sedan."

CHRISTOPHER D., NY (2002 Toyota Sienna)

"the 6 cylinder engine acceleration is amazing for the weight of the van... I can get out of the way or pass easily... handles well on curves, freeways and uphill climbs."

Anonymous, CA (2002 Toyota Sienna)

"great pick up and acceleration"

LAURA Z., NJ (2002 Toyota Sienna)

"The six cylinder engine in this car has a better response than the Previa"

Anonymous, MD (2002 Toyota Sienna)

"Mushy"

Anonymous, CA (2002 Toyota Sienna)

"Adequate acceleration. Handling is Ok for a van."

ROBERT B., TX (2002 Toyota Sienna)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Problems with the side doors not opening manually."

Anonymous, NY (2002 Toyota Sienna)

"nice ride on highway"

BILL E., WA (2002 Toyota Sienna)

"Mechanical climate control is actually easier than newer electronic button ones"

Anonymous, CA (2002 Toyota Sienna)

"Drivers side wheel well protrudes into cabin leaving too little room for the left leg."

JEFF C., MN (2002 Toyota Sienna)

"Very nice genuine all leather seats. Ride is good. Very useful for all purpose use."

VICTOR S., UT (2002 Toyota Sienna)

"The seats are great on long trips,but could use a lumbar adjustment. Everything else is good."

Anonymous, TX (2002 Toyota Sienna)

"The Sienna is very comfortable car for long and short trips-roomy, large windows and sunroof are terrific."

LAURA Z., NJ (2002 Toyota Sienna)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"This car owns use nothing. It has been a work horse for years. We used many times to carry stuff. We spend money recently $3000 to keep it running. Here is what was done: new front tires, exhaust system including oxygen sensor, front break pads and rotors, rear shock, cat converter, muffler, water pumper, timing belt with auliary tensioner etc., air filter. We hope to get a couple more years out of this car."

Anonymous, NJ (2002 Toyota Sienna)

"got a manufacturer rebate got good price compared to other dealers quotes"

FRAN M., TN (2002 Toyota Sienna)

"nice ride, capacity, and somewhat reasonable price."

BILL E., WA (2002 Toyota Sienna)

"I checked other mini-vans and this is by far the best I could have purchased for the money , even now."

Anonymous, TX (2002 Toyota Sienna)

"This van just never stops. Maintenance is very minimal. I no longer need to haul kids to functions but why not keep using it?"

KATHLEEN L., OH (2002 Toyota Sienna)

"Obtained with 75000 miles. It now has 310000 miles... NO trouble... with anything... in over 225000 miles, I have replaced the rear shocks... That is it! No engine or transmission problems ... no starter or alternator replacement... amazing... (Only tires, belts and hoses..)"

WILLIAM M., SC (2002 Toyota Sienna)

Styling

How it looks inside and out

What Owners Say

"This vehicle is a good improvement over the its predicessor (the Previa). The driving position is much improved and it's better for long distance travel."

Anonymous, MD (2002 Toyota Sienna)

"Windshield pillars frequently obstruct view of pedestrians & pedestrian 'walk' lights at diagonally opposite sidewalk corner at traffic signals."

ANTHONY F., BC (2002 Toyota Sienna)

"Loads of room, comfortable seats, good ride quality. Dependable."

ROBERT B., TX (2002 Toyota Sienna)
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