Product Reviews

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The Volkswagen Jetta appeals to the buyer who wants plenty of space, solid feel and a European driving experience. The broad line spans a frugal hybrid and diesel versions and tops out with a sporty, upscale GLI. While the current-generation Jetta started out as a coarse and decontented car, continual updates have significantly improved how the Jetta drives and how it scores in our testing.
Alerts
There are 4 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
2005
NA
2006
2007
NA
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags standard, available in rear from 2006. Head protection air bags standard from 2001. ESC available in 2003, standard from 2009.
Road Test

The Volkswagen Jetta appeals to the buyer who wants plenty of space, solid feel and a European driving experience. The broad line spans a frugal hybrid and diesel versions and tops out with a sporty, upscale GLI. While the current-generation Jetta started out as a coarse and decontented car, continual updates have significantly improved how the Jetta drives and how it scores in our testing. Now it's a solid, competent and well-rounded sedan with good driving dynamics, a roomy interior and easy controls. It's also competitivein terms of performance and fuel economy -- all of which make it very competitive in its compact sedan class.

The gasoline-powered Jettas have a 1.8-liter turbocharged four-cylinder, which feels effortless and gets 30 mpg overall.

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 7-speed Sequential
  • 6-speed Automatic
  • 6-speed Sequential
  • 5-speed Manual
  • 6-speed Manual
Engines Available
  • 1.4-liter 4 hybrid (170 hp)
  • 1.8-liter 4 turbo (170 hp)
  • 2-liter 4 turbo (210 hp)
  • 2-liter 4 turbodiesel (140 hp)
  • 2-liter 4 (115 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Volkswagen Jetta owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

“The car eats headlights like crazy. I have to replace them every couple of months. Pathetic!”

Anonymous, IL (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Interior lights

“light in trunk would not come on”

Anonymous, PA (2014 Volkswagen Jetta SE Unsure)
USB port

“No longer recognizes iphone”

Rob S., MA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Wiper motor or washer

“Wiper motor failed at 68000km due to water in the wiper motor assembly”

Dave B., BC (2014 Volkswagen Jetta Unsure 1.8-L 4 Cyl turbo)

“Wiper motor failed”

Anonymous, SK (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl turbo)
Exterior lights (other than headlights)

“left front turn signal stopped working”

John C., NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

“unable to turn off parking lights if the car is running or idling. There is no way to turn off the parking lights”

I S., MD (2014 Volkswagen Jetta SE Unsure)
Horn

“The horn suddenly stopped working and the dealer said it would take almost a day to fix as it has to remove the steering wheel to get at the panel controlling the horn.I owned a 2005 Jetta and never had a horn problem”

Dave P., TX (2014 Volkswagen Jetta S 2.0-L 4 Cyl)
Keyless entry

“Given two keys w/ keyless entry (remote lock/unlock) buttons. One key stopped working after just a few months. The other still works”

Anonymous, TN (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

“Overly sensitive and comes on too frequently. Often ignore and will go off”

Anonymous, CA (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

“Periodically the TPMS light would come on after driving. Then it would go off and be fine until driven again. No known issues when reported the problem. It went away on its own without resetting it. Updated in February to correct the problem”

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“THE MONITOR WOULD GO OFF WHEN NOTHING WAS WRONG”

Kristen S., MD (2014 Volkswagen Jetta SE 2.0-L 4 Cyl turbo)
Warning lights

“Low washer fluid warning light stopped working”

Anonymous, NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

“Driver side door seal has failed. Damaged at doorsill and shoulder area”

Dave B., ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

“Dashboard noise I can't isolate”

Anonymous, OR (2014 Volkswagen Jetta SE 2.0-L 4 Cyl)

“Windows up and down squeak. Brakes are VERY squeaky,. Wind noise when traveling And fan noise after shutting off the engine is very loud. Of course diesels are noisy by nature, but this is bad”

Anonymous, CA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Rattling interior headliner”

Anonymous, UT (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“rattles in HVAC vents, each dash vent near doors, and the trim around the shifter”

Anonymous, IL (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

“rattle in door”

Anonymous, MA (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

“Center console clicked annoyingly when going over mild bumps. Volkswagen did not cover this under warrantee even though the car had only 20,000 miles”

Anonymous, WI (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

“Rattle underneath the radio. There was a rattle in the headliner above the driver side in the bottom corner of the sunroof. VW fixed it by putting foam. Now I have the same issue on the passenger sides. Brakes squeak. Dealer said it's humidity”

Gary R., CA (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

“Rear brakes squeal when cold”

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Had to return to the dealer twice to fix console rattle that was very bothersome. Additionally, the car still has annoying various vibration rattles in the dash and sunroof”

Anonymous, CA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Rattle from rear speaker in trunk”

Anonymous, MA (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Wind noise

“Traveling across the country if a pain in the neck because the wind noise is very irritating, not just in windy conditions, but always”

Anonymous, CA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“Just got a recall notice for an emissions control software update. I have not noticed any problems at all”

Anonymous, PA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“VW sent letter that there was a problem with the emissions and to take it in have have the software updated”

Anonymous, BC (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Check Engine light caused by sensor on engine”

Ana H., CA (2014 Volkswagen Jetta S 2.0-L 4 Cyl)
Fuel injection system

“Car was not getting enough fuel; was stalling”

Erik S., NM (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Fuel cap

“The fuel cap was not set correctly which caused a problem with the fuel system. The car drove fine but the engine light appeared. The only solution to an engine light is taking it to VW to fix it. The car was 5 weeks old and the dealer was fantastic”

Marc R., MA (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)

“I purchased the the car in July 2014. As the weather got colder it started clattering. In February the Check Engine light came on. The o2 sensor had to be replaced. Only had 3,000 miles on it”

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Engine light came on, took it to the dealer, they had not seen the diagnostic code before. They put a monitor on it and did a reset. Haven't had problems since”

Bill B., CO (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

“The Brakes Calipers on the rear of the car froze in the closed position as to constantly have the rear brakes always slightly applied”

Anonymous, GA (2014 Volkswagen Jetta Unsure Unsure)
Premature brake wear

“Rotors were badly rusted at less than 300000km. Blamed on raod salt. Brakes power and usefulness greatly diminished. Also expensive to service. I think its just low quality metal”

Anonymous, ON (2014 Volkswagen Jetta SE 2.0-L 4 Cyl)
Rotors

“Excesssive rusting”

Stephen B., ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

“squeaking brakes ... rear pads replaced by dealership”

James C., PA (2014 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)

“The brakes sounded like a "garbage truck" according to the service tech. They were grinding not just squealing”

Anonymous, FL (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

“Squealing sound when slowing or lightly applying brakes,”

Ana H., CA (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

“Stabilizer link bushings were worn and noisy”

Anonymous, ON (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Shocks or struts

“Front end passenger side strut failed at 60k. Caused serious rattles. My mechanic replaced strut and problem solved. His opinion is that "these fail all the time". Cheap to fix. Part $50 install $50”

Dave B., ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)
Wheel bearings

“wheel bearing went bad and had to be replaced”

Anonymous, MA (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Alignment

“alignment off due to rough roads during a harsh winter”

Anonymous, NS (2014 Volkswagen Jetta Unsure 2.0-L 4 Cyl)
Wheel balance

“balance off probably due to potholes”

Anonymous, NS (2014 Volkswagen Jetta Unsure 2.0-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

“Car hesitated and did not switch gears smoothly, part replaced under warrantee”

Michael B., NY (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)
Gear selector or linkage

“Car constantly chooses the wrong gear so I have sudden acceleration or very slow acceleration”

Uriel B., NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Slipping transmission

“Some times it feels like the transmission slips and then catches up”

Uriel B., NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Transmission sensor or solenoid

“The transmission control module needed to be replaced. The repair was covered under my five-year power train warranty”

Karen W., WI (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)

“Transmission cable failed at 100 miles while I was on the freeway and the transmission shut down. Replacement took and hour at the dealership and has worked fine ever since”

Anonymous, CA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“Somewhere along the line, the compressor got "over charged" with coolant and the system no longer reliably cooled. The problem was discovered at my cost and corrected. It seems to be functioning correctly now”

Edward L., VA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Needed a software update as it was not cooling”

Anonymous, NJ (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

“The AC was not working properly. Some days were working fine, and some days was not working at all. Was blowing hot air. I took the car to the annual maintenance service, and they were able to fix the problem during the last dealer visit as part of t”

Anonymous, FL (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Automatic climate control

“Initially the A/C shut off at speeds above 55mph. Required a software update to onboard computer. No problems since, but required 3 trips to dealer to fix and I live an hour away”

Anonymous, MO (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

“Clutch failed to release going up a hill and burned out. Had to fight with vw to cover it. After two weeks of arguing with first the dealer and then vw. VW finally reimbursed us for the new clutch”

Anonymous, NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

“Car had a delay in shifting/engaging”

Erik S., NM (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Transmission rebuild or replacement

“Vehicle was in service for six weeks throughout 2016 VW finally replace the transmission and clutch completely”

Luis L., TX (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

“Starting getting a grinding noise at about 2,000 miles. Diagnosed as a bad transmission. Metal shavings were found in the fluid when it was drained”

Anonymous, NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

“CD system failed. Cannot eject or play cds. Upon inspection, the system would have to be completely pulled apart to get CDs out (holds 6). They could not guarantee the rest of the system would continue working if they dismantled it to remove CDs. The rest of the system--back up camera, radio, Bluetooth, etc all still work great”

Anonymous, WA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Phone pairing (e.g., Bluetooth)

“that switch is in a terrible position on the steering wheel. Is is accidentally engaged when not needed. Pairing does not happen automatically, every time I enter the car, when the Bluetooth option is "on". I must reprogram every time”

I S., MD (2014 Volkswagen Jetta SE Unsure)
Steering wheel controls

“Indicator does not turn off after less than 90 degree turn (i.e. changing lanes) and when attempting to turn off signal manually, system automatically initiates opposite direction turn signal and you must move indicator up and down several times befo”

Anonymous, CA (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

“Rear folding seat latch would not release. Covered under warranty; no problem”

Anonymous, NM (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

“driver door latch has broken twice - would not shut and latch”

Anonymous, NY (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

“Clear coat peeling from factory wheels”

Anonymous, NM (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

“Twice the one of the oxygen sensors went bad. It was the same one. Second time found an exhaust leak on the the manifold. corrected the problem”

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

“main oil seal at back of engine. Transmission had to be dropped in order to access and repair engine seal. Car out of service for 4 days, engine only has 6,000 miles on it”

Anonymous, NJ (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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