The Volkswagen Jetta appeals to the buyer who wants plenty of space, solid feel and a European driving experience. The broad line spans a frugal hybrid and diesel versions and tops out with a sporty, upscale GLI. While the current-generation Jetta started out as a coarse and decontented car, continual updates have significantly improved how the Jetta drives and how it scores in our testing.
Alerts
There are 5 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
NA
2004
NA
2005
NA
2006
2007
NA
2008
NA
2009
2010
2011
NA
2012
2013
2014
2015
2016
2017
2018
NA
2019
2020
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
2005
NA
2006
2007
NA
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags standard, available in rear from 2006. Head protection air bags standard from 2001. ESC available in 2003, standard from 2009.
Road Test

The Volkswagen Jetta appeals to the buyer who wants plenty of space, solid feel and a European driving experience. The broad line spans a frugal hybrid and diesel versions and tops out with a sporty, upscale GLI. While the current-generation Jetta started out as a coarse and decontented car, continual updates have significantly improved how the Jetta drives and how it scores in our testing. Now it's a solid, competent and well-rounded sedan with good driving dynamics, a roomy interior and easy controls. It's also competitivein terms of performance and fuel economy -- all of which make it very competitive in its compact sedan class.

The gasoline-powered Jettas have a 1.8-liter turbocharged four-cylinder, which feels effortless and gets 30 mpg overall.

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 7-speed Sequential
  • 6-speed Automatic
  • 6-speed Sequential
  • 5-speed Manual
  • 6-speed Manual
Engines Available
  • 1.4-liter 4 hybrid (170 hp)
  • 1.8-liter 4 turbo (170 hp)
  • 2-liter 4 (115 hp)
  • 2-liter 4 turbodiesel (140 hp)
  • 2-liter 4 turbo (210 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Volkswagen Jetta owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"alignment off due to rough roads during a harsh winter"

Anonymous, NS (2014 Volkswagen Jetta 2.0-L 4 Cyl)
Bushings

"Stabilizer link bushings were worn and noisy"

Anonymous, ON (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Shocks or struts

"Front end passenger side strut failed at 60k. Caused serious rattles. My mechanic replaced strut and problem solved. His opinion is that "these fail all the time". Cheap to fix. Part $50 install $50"

Dave B., ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"On a visit to the mechanic for oil change and general check, learned the shocks were worn out and needed to be replaced before driving 400 miles from Minneapolis to Chicago. Were in a condition that was dangerous. Were replaced & no problems since."

Anonymous, IL (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Has a tendency to wear out front end struts. Cheap to fix but annoying. No alignment necessary."

Dave B., ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)
Springs or torsion bars

"Needed the front spring on drivers side replaced twice. Third spring continued to bind for a few weeks after replacement and then appears to have corrected itself"

Anonymous, ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"Rear coil spring broke at 50000 miles"

Anonymous, NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Jetta has had two coil spring failures since owning. First one about two years ago, second one last fall. Contacted VW and they paid for the second one. Did not advise VW of America of first failure as I expected the Dealership to do that. I'm not sure if they did. The first incident I was not sure if it was related to road hazard. The second incident I was standing next to parked car when I heard the spring fail."

Anonymous, ME (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Right rear coil spring broke"

Anonymous, PA (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Replaced 2 front springs at 56000 miles and then one rear spring 5000 miles later"

Anonymous, NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Replaced front sway bars and linkages due to normal wear."

David K., NH (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"sway bar arm connecting to lower link failed"

Anonymous, ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"1 rear spring broke, both replace at my cost. Now suspect one in front is also broken."

Marc Y., NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Spring broke and was told torsion bar rubbers were worn out at about 62000 kms."

Linda Q., ON (2014 Volkswagen Jetta 1.8-L 4 Cyl turbo)
Wheel balance

"balance off probably due to potholes"

Anonymous, NS (2014 Volkswagen Jetta 2.0-L 4 Cyl)
Wheel bearings

"wheel bearing went bad and had to be replaced"

Anonymous, MA (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"The front driver side bearing began going bad around 70k-75k miles, as I would hear a loud whirring noise, especially as speeds increased and I turned the wheels in that direction (left). Was replaced by the dealer and has been fine since, however I am beginning to hear the same noise coming from the front passenger side wheel and I'm sure that will need replacing at the next service interval (105k-110k miles)."

Bradley B., NJ (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"front passenger side under warranty"

Anonymous, ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"Driver side door seal has failed. Damaged at doorsill and shoulder area"

Dave B., ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)
Squeaks or rattles

"Dashboard noise I can't isolate"

Anonymous, OR (2014 Volkswagen Jetta SE 2.0-L 4 Cyl)

"Windows up and down squeak. Brakes are VERY squeaky,. Wind noise when traveling And fan noise after shutting off the engine is very loud. Of course diesels are noisy by nature, but this is bad"

Anonymous, CA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Rattling interior headliner"

Anonymous, UT (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"rattles in HVAC vents, each dash vent near doors, and the trim around the shifter"

Anonymous, IL (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"rattle in door"

Anonymous, MA (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Center console clicked annoyingly when going over mild bumps. Volkswagen did not cover this under warrantee even though the car had only 20,000 miles"

Anonymous, WI (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Rattle underneath the radio. There was a rattle in the headliner above the driver side in the bottom corner of the sunroof. VW fixed it by putting foam. Now I have the same issue on the passenger sides. Brakes squeak. Dealer said it's humidity"

Gary R., CA (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Rear brakes squeal when cold"

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Had to return to the dealer twice to fix console rattle that was very bothersome. Additionally, the car still has annoying various vibration rattles in the dash and sunroof"

Anonymous, CA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Rattle from rear speaker in trunk"

Anonymous, MA (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Whenever it rains or snows the brakes squeak. It's like a high pitch squeak. They work just fine, it's just really annoying."

Anonymous, UT (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"Car had damaged driver side wheel well insert which caused most of the worst rattles."

Dave B., ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"Unknown rattle coming from rat rear door area or trunk."

Mackenzie O., AZ (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"The car has various rattles. It doesn't sound like it was put together to be real solid as far as the components being held together well. It runs great though"

Anonymous, AZ (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Wind noise

"Traveling across the country if a pain in the neck because the wind noise is very irritating, not just in windy conditions, but always"

Anonymous, CA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"The sound of the wind and road is so loud that I cannot hear people in the backseat."

Anonymous, UT (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"The Brakes Calipers on the rear of the car froze in the closed position as to constantly have the rear brakes always slightly applied"

Anonymous, GA (2014 Volkswagen Jetta)
Normal routine brake wear

"Normal Break Wear"

Anonymous, ON (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Because the car is not used during the winter (we are away & the car is exposed to the elements), we were told that the advanced rusting of the brake system was normal."

Linda S., QC (2014 Volkswagen Jetta 2.0-L 4 Cyl)

"needed new front rotors and pads due to normal wear and tear"

Kristin T., MA (2014 Volkswagen Jetta SE 2.0-L 4 Cyl)

"premature rear brake rotor and pad wear"

Andrew F., ON (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"complete replacement of all rotors, brake pads, etc after slightly more than five years of operation"

Anonymous, QC (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Premature brake wear

"Rotors were badly rusted at less than 300000km. Blamed on raod salt. Brakes power and usefulness greatly diminished. Also expensive to service. I think its just low quality metal"

Anonymous, ON (2014 Volkswagen Jetta SE 2.0-L 4 Cyl)

"bRAKES FOR THIS VEHICLE APPEAR TO BE TOO SMALL AND WEAR OUR AND NEED REPLACEMENT EVERY 6-8 MONTHS."

Anonymous, ON (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Rotors

"Excesssive rusting"

Stephen B., ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"rEAR ROTORS HAVE TO BE REPLACED EVERY TIME A BRAKE JOB IS DONEAS THAT SCALE VERY BADLY"

Anonymous, ON (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"excessive and premature rust on rotors. Annual repair. car has standard transmission and I have been told to brake more and downshift less. Not acceptable. Replaced with high carbon steel rotors and painted rotors and semi metallic pads for greater wear and grip. Looking much better (3rd times lucky!)"

Anonymous, ON (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"Rotors worn at 55000 kms."

Linda Q., ON (2014 Volkswagen Jetta 1.8-L 4 Cyl turbo)
Squeaking

"squeaking brakes ... rear pads replaced by dealership"

James C., PA (2014 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)

"The brakes sounded like a "garbage truck" according to the service tech. They were grinding not just squealing"

Anonymous, FL (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Squealing sound when slowing or lightly applying brakes,"

Ana H., CA (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"Only driving for for an hour or so. A leak developed that caused dryness. Still under extended warranty, do no expense to me."

Anonymous, FL (2014 Volkswagen Jetta Unsure 1.8-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"left front turn signal stopped working"

John C., NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"unable to turn off parking lights if the car is running or idling. There is no way to turn off the parking lights"

I S., MD (2014 Volkswagen Jetta SE)
Headlights

"The car eats headlights like crazy. I have to replace them every couple of months. Pathetic!"

Anonymous, IL (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"It has had to be replaced twice within owning it for a year. Bought it used."

Anonymous, MO (2014 Volkswagen Jetta Unsure 2.0-L 4 Cyl)
Horn

"The horn suddenly stopped working and the dealer said it would take almost a day to fix as it has to remove the steering wheel to get at the panel controlling the horn.I owned a 2005 Jetta and never had a horn problem"

Dave P., TX (2014 Volkswagen Jetta S 2.0-L 4 Cyl)
Interior lights

"light in trunk would not come on"

Anonymous, PA (2014 Volkswagen Jetta SE)
Keyless entry

"Given two keys w/ keyless entry (remote lock/unlock) buttons. One key stopped working after just a few months. The other still works"

Anonymous, TN (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"Both fobs stopped working, replacements also don't work"

Anonymous, NS (2014 Volkswagen Jetta GLI 1.8-L 4 Cyl turbo)
Tire pressure monitor

"Overly sensitive and comes on too frequently. Often ignore and will go off"

Anonymous, CA (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"Periodically the TPMS light would come on after driving. Then it would go off and be fine until driven again. No known issues when reported the problem. It went away on its own without resetting it. Updated in February to correct the problem"

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"THE MONITOR WOULD GO OFF WHEN NOTHING WAS WRONG"

Kristen S., MD (2014 Volkswagen Jetta SE 2.0-L 4 Cyl turbo)
USB port

"No longer recognizes iphone"

Rob S., MA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Warning lights

"Low washer fluid warning light stopped working"

Anonymous, NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Wiper motor or washer

"Wiper motor failed at 68000km due to water in the wiper motor assembly"

Dave B., BC (2014 Volkswagen Jetta 1.8-L 4 Cyl turbo)

"Wiper motor failed"

Anonymous, SK (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Somewhere along the line, the compressor got "over charged" with coolant and the system no longer reliably cooled. The problem was discovered at my cost and corrected. It seems to be functioning correctly now"

Edward L., VA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Needed a software update as it was not cooling"

Anonymous, NJ (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

"The AC was not working properly. Some days were working fine, and some days was not working at all. Was blowing hot air. I took the car to the annual maintenance service, and they were able to fix the problem during the last dealer visit as part of t"

Anonymous, FL (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Same thing as the condenser."

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Not the first time I've had problems with this"

Anonymous, OH (2014 Volkswagen Jetta Unsure 1.8-L 4 Cyl turbo)

"Stopped cooling, compressor was making a whining sound."

Gwin T., FL (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Automatic climate control

"Initially the A/C shut off at speeds above 55mph. Required a software update to onboard computer. No problems since, but required 3 trips to dealer to fix and I live an hour away"

Anonymous, MO (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Condenser

"The two are related. In the warm, humid climates east of the Continental Divide, the AC ceases to deliver cool air after several hours of driving. West of the Divide, or in drier areas, this does not happen. Dealer tells us to turn on the heater control, or turn off the AC for a while. This does not cure the problems, but helps the ice to thaw, wherever it's building up."

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Refrigerant leaks

"We have had to have the refrigerant recharged every year for the past three years"

Anonymous, MI (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"the lower hose line to the compressor developed a crack in the aluminum housing, technician says he only seen this 4 or 5 times in the last 20 years"

M R., PA (2014 Volkswagen Jetta SEL 2.0-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Car constantly chooses the wrong gear so I have sudden acceleration or very slow acceleration"

Uriel B., NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Rough shifting

"Car hesitated and did not switch gears smoothly, part replaced under warrantee"

Michael B., NY (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)

"Minor adjustment made to vehicle corrected issue."

Michael B., NY (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)
Slipping transmission

"Some times it feels like the transmission slips and then catches up"

Uriel B., NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Transmission sensor or solenoid

"The transmission control module needed to be replaced. The repair was covered under my five-year power train warranty"

Karen W., WI (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)

"Transmission cable failed at 100 miles while I was on the freeway and the transmission shut down. Replacement took and hour at the dealership and has worked fine ever since"

Anonymous, CA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Problem with a valve solenoid inside the transmission essentially bricked it. Could not repair, replace only."

Anonymous, MN (2014 Volkswagen Jetta Hybrid 1.8-L 4 Cyl turbo)

"Hybrid transmission part needed to be replaced."

Michael B., NY (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Just got a recall notice for an emissions control software update. I have not noticed any problems at all"

Anonymous, PA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"VW sent letter that there was a problem with the emissions and to take it in have have the software updated"

Anonymous, BC (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Check Engine light caused by sensor on engine"

Ana H., CA (2014 Volkswagen Jetta S 2.0-L 4 Cyl)
Fuel cap

"The fuel cap was not set correctly which caused a problem with the fuel system. The car drove fine but the engine light appeared. The only solution to an engine light is taking it to VW to fix it. The car was 5 weeks old and the dealer was fantastic"

Marc R., MA (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)
Fuel injection system

"Car was not getting enough fuel; was stalling"

Erik S., NM (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Sensors (includes O2 or oxygen sensor)

"I purchased the the car in July 2014. As the weather got colder it started clattering. In February the Check Engine light came on. The o2 sensor had to be replaced. Only had 3,000 miles on it"

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Engine light came on, took it to the dealer, they had not seen the diagnostic code before. They put a monitor on it and did a reset. Haven't had problems since"

Bill B., CO (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"The fuel vapor sensor had to be replaced twice within 2 months"

Anonymous, CA (2014 Volkswagen Jetta SE 2.0-L 4 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Back-up camera sometime stops working but then fixes itself.Have had the radio-back-up camera replaced one but still stops working from time to time"

Anonymous, BC (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Obtained used from a friend, wasn't working. Fixed it, then didn't work. Fixed again, then it broke again."

Burt C., CA (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
CD player

"CD system failed. Cannot eject or play cds. Upon inspection, the system would have to be completely pulled apart to get CDs out (holds 6). They could not guarantee the rest of the system would continue working if they dismantled it to remove CDs. The rest of the system--back up camera, radio, Bluetooth, etc all still work great"

Anonymous, WA (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Display screen freezes up

"See previous comments"

Anonymous, CA (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)
Hardware replacement

"The GPS system delivered misinformation. After one replacement of screen display and antenna the problem was not completely resolved. A second screen display module was installed and no further problems. all work was done under warrantee."

Anonymous, CA (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)
Phone pairing (e.g., Bluetooth)

"that switch is in a terrible position on the steering wheel. Is is accidentally engaged when not needed. Pairing does not happen automatically, every time I enter the car, when the Bluetooth option is "on". I must reprogram every time"

I S., MD (2014 Volkswagen Jetta SE)
Radio

"The radio tuning knob would not work correctly - the stations would jump around when using the manual knob. The radio had to be replaced."

Anonymous, PA (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Steering wheel controls

"Indicator does not turn off after less than 90 degree turn (i.e. changing lanes) and when attempting to turn off signal manually, system automatically initiates opposite direction turn signal and you must move indicator up and down several times befo"

Anonymous, CA (2014 Volkswagen Jetta S 2.0-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Clutch replacement

"Clutch failed to release going up a hill and burned out. Had to fight with vw to cover it. After two weeks of arguing with first the dealer and then vw. VW finally reimbursed us for the new clutch"

Anonymous, NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Car had a delay in shifting/engaging"

Erik S., NM (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"It failed suddenly on the road. Th ecar was towed to VW dealer and the manual clutch was replaced. Its been fine since."

Anonymous, VA (2014 Volkswagen Jetta GLI 1.8-L 4 Cyl turbo)
Transmission rebuild or replacement

"Vehicle was in service for six weeks throughout 2016 VW finally replace the transmission and clutch completely"

Luis L., TX (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Starting getting a grinding noise at about 2,000 miles. Diagnosed as a bad transmission. Metal shavings were found in the fluid when it was drained"

Anonymous, NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"transmission blew and had to be replaced took over 5 weeks to get it repaired due to parts backordered"

Anonymous, AZ (2014 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)

"Transmission began pushing hard approaching a stop. Instead of P, N, D on the console it had a small flashing wrench. Several times would not go into gear; could not use the Eco Mode (electric motor assist). Dealership A told me it required a complete replacement/not repairable, also my warranty didn't cover the entire cost because it was more than the KBB value. Dealership B replaced it for free by correctly noting the type of problem with the manufacturer's warranty coverage department."

Anonymous, MN (2014 Volkswagen Jetta Hybrid 1.8-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"At 56000 miles sudden engine problems and had to be towed to VW dealer. Took 10 days or more for dealer to guess problem then due to warranty, 20 more days of dealer supposedly jumping thru hoops for VW. Finally determined timing chain tensioner problem caused engine to be ruined, chunk so of metal in motor. Then waited for new engine on install. Car off road 6 weeks, then to follow up issues to to install."

Anonymous, NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

"Sudden engine noise at 56,234 miles. Towed to VW dealer. Problem with the 1.8 turbo motor. Perhaps timing chain tensioner. found numerous metal parts in oil pan. Took 2 weeks of diagnosis by dealer before VW would cover new engine (long block) under warranty. Then also needed to replace fuel injector. Now new engine only under warranty for 12 months/12,000 miles. Had to rent car for 36 days, none offered by dealer. After appeal to VW, they paid half. Very likely ends my VW experience. Horrible service from VW and the dealer. 2 other cars with same engine and similar problems also at dealer with only 2 certified VW mechanics."

Marc Y., NY (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Timing belt or chain

"The timing belt failed, which caused major engine failure. It is under warranty so the dealer is now replacing the chain, head, etc. Shocking to have this happen in a car with only 32,000 miles."

Anonymous, VA (2014 Volkswagen Jetta)

"We had an extended Warranty and the dealer tried to say the timing chain was not covered. after weeks of back and forth with the dealer and VW CAnada all repairs where covered but we did not get a loaner car."

Richard H., ON (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Weather stripping was loose on the rear passenger door. This was replaced under the warranty on my manufacturer certified used car."

Anonymous, IN (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"front psgr grill falls off (3)"

Anonymous, QC (2014 Volkswagen Jetta Unsure 2.0-L 4 Cyl turbo)
Loose interior trim or moldings

"Cupholder bases fell through the center console. Would have been $600 to fix."

Anonymous, AZ (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
Paint (fading, chalking, cracking, or peeling)

"Clear coat peeling from factory wheels"

Anonymous, NM (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"Rear folding seat latch would not release. Covered under warranty; no problem"

Anonymous, NM (2014 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"driver door latch has broken twice - would not shut and latch"

Anonymous, NY (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Windows

"Electric on passenger door would not operate. Dealer replaced switch but that did not solve problem. Another part replaced fixed the problem but I still payed for a door switch I did not need. I also had a rattle in the door from a loose wire that was not secured requiring another trip to the dealer."

Mackenzie O., AZ (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"replaced by VW under warranty. Diesel Gate"

Anonymous, BC (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Exhaust leaks

"Twice the one of the oxygen sensors went bad. It was the same one. Second time found an exhaust leak on the the manifold. corrected the problem"

Anonymous, TX (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"In winter I smelled exhaust in the cabin when the car was warming up. The dealer fixed it without any problems and I have not had any further issues of this nature"

Anonymous, QC (2014 Volkswagen Jetta 2.0-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"emissions recall and computer had to be reprogrammed."

Andrew F., ON (2014 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Oil leaks

"main oil seal at back of engine. Transmission had to be dropped in order to access and repair engine seal. Car out of service for 4 days, engine only has 6,000 miles on it"

Anonymous, NJ (2014 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Ignition switch

"After checking online and talking to service person at VW dealership, seems like this problem with the ignition (key not turning, key not coming out) is very common for even new vehicles, but this is not a recall. ?"

Wendy N., AL (2014 Volkswagen Jetta SEL 2.0-L 4 Cyl diesel)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Change Vehicle