Cover Story
Got Bad Customer Service? How to Complain Well and Get ResultsSick of getting the runaround when you have a billing or product problem? Learn how to get your issues solved quickly.
How to Solve a Customer Service Problem Using Facebook or Twitter
Follow CR's advice to increase your chances of success
Special Report
The Shocking Rise of Prescription Drug PricesHere’s why prices keep going up, plus how to combat the sticker shock—and still protect your health
Lab Tests
5 Ways to Help Your Roof Last Longer
Some steps to improve your roof’s longevity are fairly simple
Insights
Key Changes on the New Nutrition LabelsEnhancements to the Nutrition Facts panel are meant to help you eat healthier
Departments
From Our President: A Bitter Pill to SwallowConsumer Reports examines why prescription drug prices are rising so sharply—and how to lower your drug costs
Building a Better World, Together
Join with us to make a safer, fairer, healthier marketplace
Selling It
Goofs, glitches, and gotchas spotted by our readers
The January 2020 issue of Consumer Reports
provides the latest ratings and reviews plus rigorous reporting on issues that impact consumers.
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