Car Brand Report Cards

Porsche pulls into the top spot this year, leapfrogging third-place Subaru, whose score remains unchanged. Genesis holds steady in second place.

Those are CR’s findings, based on our exclusive testing and member surveys. The leaders benefit from outstanding results in our road test and reliability and owner satisfaction surveys, which are factored into each model’s Overall Score. The best brands on this list tend to have more vehicles in their product lineups that consistently performed well.

2020 AUTOS SPOTLIGHT

CR recommends all the Porsche, Genesis, and Mazda (another top brand) models we’ve tested. Subaru falls just short of that distinction because of the below-average predicted reliability of its WRX sedan. Tesla was the biggest gainer, climbing eight positions because of the improved reliability of the Model 3 and Model S sedans.

The bottom brands are also an unchanged club, with Fiat, Mitsubishi, Jeep, Land Rover, Cadillac, Jaguar, Alfa Romeo, and GMC again falling short. We tested a total of 36 models from those brands, and we recommend only one, the Jeep Grand Cherokee.

Brands that move slightly up or down in our ranking tend to have new or redesigned model offerings, such as Audi with the A6 and A8, or changes in predicted reliability. Shoppers should remember that models from all brands can vary in reliability performance.

How We Rank the Car Brands

Brand report cards are built on an average of the Overall Score for each model tested. A brand must have at least two models tested to be included. The Overall Score is based on four key factors: road test, reliability, owner satisfaction, and safety.

• The road-test scores are for vehicles purchased by CR and run through more than 50 tests.
• Reliability predictions are based on problems reported by CR members in 17 trouble areas.
• Owner satisfaction from surveyed CR members reflects whether drivers would purchase the same car if they had it to do again.
• Safety includes crash-test results and extra points awarded for proven advanced safety features that come standard for the model.

Learn more about how Consumer Reports tests cars.

          
Rank
Change

          
Overall
Score

          
Predicted
Reliability

          
Owner
Satisfaction

          
Road-Test
Score

Models Tested/
Recommended

1 ⬆2

Porsche

86

4

4

89

3/3

Models Tested/Recommended 3/3

2

Genesis

84

4

5

84

3/3

Models Tested/Recommended 3/3

3 ⬇2

Subaru

81

4

4

86

8/7

Models Tested/Recommended 8/7

4 ⬆2

Mazda

79

5

4

76

6/6

Models Tested/Recommended 6/6

5

Lexus

77

4

3

74

9/7

Models Tested/Recommended 9/7

6 ⬇2

Audi

77

3

4

87

9/7

Models Tested/Recommended 9/7

7 ⬆3

Hyundai

75

4

4

75

10/7

Models Tested/Recommended 10/7

8 ⬇1

BMW

75

3

4

88

11/7

Models Tested/Recommended 11/7

9 ⬆3

Kia

74

4

4

77

12/8

Models Tested/Recommended 12/8

10 ⬆5

Mini

74

3

4

81

2/1

Models Tested/Recommended 2/1

11 ⬆8

Tesla

73

2

5

85

3/2

Models Tested/Recommended 3/2

12 ⬇3

Toyota

73

4

4

70

18/13

Models Tested/Recommended 18/13

13 ⬇5

Lincoln

73

3

4

81

6/2

Models Tested/Recommended 6/2

14

Infiniti

73

3

2

77

4/2

Models Tested/Recommended 4/2

15 ⬇2

Honda

72

3

4

77

11/8

Models Tested/Recommended 11/8

16 ⬇5

Volkswagen

70

2

4

84

6/3

Models Tested/Recommended 6/3

17 ⬆4

Nissan

70

4

3

73

12/6

Models Tested/Recommended 12/6

18 ⬆4

Chrysler

69

3

4

85

2/1

Models Tested/Recommended 2/1

19 ⬇1

Buick

69

3

3

78

4/2

Models Tested/Recommended 4/2

20 ⬇3

Mercedes-Benz

68

2

3

79

9/3

Models Tested/Recommended 9/3

21 ⬆4

Dodge

68

4

4

77

4/2

Models Tested/Recommended 4/2

22 ⬆1

Volvo

67

2

4

75

5/2

Models Tested/Recommended 5/2

23 ⬇3

Ford

66

3

4

71

10/5

Models Tested/Recommended 10/5

24 ⬇8

Acura

66

2

2

75

5/1

Models Tested/Recommended 5/1

25 ⬇1

Chevrolet

61

3

3

74

13/3

Models Tested/Recommended 13/3

26 ⬆1

GMC

59

3

3

70

6/0

Models Tested/Recommended 6/0

27 ⬆1

Alfa Romeo

59

2

4

72

2/0

Models Tested/Recommended 2/0

28 ⬆4

Jaguar

57

2

3

74

5/0

Models Tested/Recommended 5/0

29 ⬇3

Cadillac

57

1

3

78

5/0

Models Tested/Recommended 5/0

30 ⬆1

Land Rover

50

1

3

69

6/0

Models Tested/Recommended 6/0

31 ⬇2

Jeep

49

2

3

58

6/1

Models Tested/Recommended 6/1

32 ⬇2

Mitsubishi

46

3

2

48

3/0

Models Tested/Recommended 3/0

33

Fiat

43

1

2

59

3/0

Models Tested/Recommended 3/0

Editor’s Note: This article also appeared in the April 2020 issue of Consumer Reports magazine.