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    Ford and Lincoln Recall Over a Million Vehicles to Fix Backup Cameras

    The automaker says a software update should keep the backup cameras from freezing or not displaying an image

    2021 Ford Edge front, static
    2021 Ford Edge
    Photo: Ford

    Ford and Lincoln are recalling more vehicles with faulty backup cameras because a software error might make them show a blank, frozen, or distorted image.

    The recalled vehicles are:

    MORE ON car RECALLS

    Ford will fix the problem free of charge through a software update, which it says should be available sometime between July and September this year. For vehicles equipped with over-the-air update functionality, owners will be able to install the update themselves the same way they would on a computer or smartphone. All owners will also be able to take their vehicles to a dealership for the new software.

    According to documents provided by the National Highway Traffic Safety Administration (NHTSA), Ford began investigating the problem after the agency contacted the automaker with consumer complaints about backup camera problems. Ford says it is aware of one minor crash resulting in property damage but no injuries related to the recall.

    Ford and Lincoln have already issued two unrelated recalls related to backup cameras this year—one in January and another in March.

    Ford Backup Camera Recall Details

    The problem: A problem with the accessory protocol interface module (APIM) software on vehicles equipped with versions 1.7 through 1.9 of Ford’s SYNC4 software may cause the backup camera to not display properly.

    The fix: Ford and Lincoln dealerships will update SYNC4 software free of charge.

    How to contact the manufacturer: Owners may call Ford at 866-436-7332.

    NHTSA campaign number: 25V315. Ford’s own number for this recall is 25S49.

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    Keith Barry

    Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on BlueSky @itskeithbarry.bsky.social.