These trucks are much stiffer and ride less comfortably than the standard Silverado 1500 (1/2 ton). They are designed for hard work and a 3/4 ton capacity. The ride is bouncy but the available engines include a relatively refined, Isuzu-developed 6.6-liter turbodiesel V8 and a huge 8.1-liter, 340-hp V8.
Alerts
There are 2 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"This truck has done everything for me from hauling heavy cargo to towing heavy trailers and for 6 years was my daily transportation to and from work daily. This is the best truck I have owned and I have owned many makes of trucks since 1976."

Anonymous, PA (2004 Chevrolet Silverado 2500HD)

"I pull a trailer with a bobcat loader and accessories and the truck has the power to get the job done. I also have a bumper pull 27' travel trailer and pulling it at highway speeds in no problem with plenty of power for hills and passing. It is a truck so the ride is hard when empty and not bad when loaded."

JIM P., WY (2004 Chevrolet Silverado 2500HD)

"Other than a blown turbo at around 100K miles, this truck has been trouble free. It accelerates fairly well by itself, and when towing, it has the power to get me 'up the hill' with my 5th wheel trailer. Very reliable and sturdy. Am considering a new on in the not too distant future."

DENNIS D., CA (2004 Chevrolet Silverado 2500HD)

"cost of replacing fuel injectors."

Anonymous, CA (2004 Chevrolet Silverado 2500HD)

"Big engine, quick acceleration, great trailer hauling"

Anonymous, WA (2004 Chevrolet Silverado 2500HD)

"Good for a Diesel"

Anonymous, MI (2004 Chevrolet Silverado 2500HD)

"The powerful Duramax diesel engine is fairly economical and accelerates powerfull."

Anonymous, SK (2004 Chevrolet Silverado 2500HD)

"It doesn't have enough power for the size of truck."

Jeffery G., UT (2004 Chevrolet Silverado 2500HD)

"This truck has been the best investment I ever made."

Arthur S., TX (2004 Chevrolet Silverado 2500HD)

"Does Does not get very good as mileage. Had minimal problems with the truck. major problem with AC in 2017."

Anonymous, CO (2004 Chevrolet Silverado 2500HD)

"Awesome power and reliability."

Randy S., NC (2004 Chevrolet Silverado 2500HD)

"The exceptional engine and transmission provided the ability to pull an RV as fast as I wanted up major Colorado passes."

Anonymous, CO (2004 Chevrolet Silverado 2500HD)

"Truck was purchased to tow a 5th wheel trailer, and it has towed 2 different sizes and weights, VERY successfully, flat land driving or mountain driving. Plenty of power even with heaviest 5th wheel."

Jack H., CA (2004 Chevrolet Silverado 2500HD)

"Acceleration is strong. The ride is harsh even after spending a couple thousand dollars getting the ride a little better"

Jeffrey J., CA (2004 Chevrolet Silverado 2500HD)

"With the 8.1 engine and Allison transmision it has great acceleration as well as towing power. A little light in the rear when not towing 5th wheel. Need sand bags and 4 wheel drive on snow and ice."

Anonymous, MT (2004 Chevrolet Silverado 2500HD)

"Old reliable, most major work was done after 175,000 miles and nothing was a surprise"

Anonymous, WI (2004 Chevrolet Silverado 2500HD)

"Ability of the Duramax diesel to handle heavy towing loads under extreme conditions"

Anonymous, AB (2004 Chevrolet Silverado 2500HD)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"I expected more noise than I got with the Diesel engine, but it still can get old on a long trip. And trips is what I bought it for."

CHARLES H., MI (2004 Chevrolet Silverado 2500HD)

"Extremely comfortable seats"

Anonymous, GA (2004 Chevrolet Silverado 2500HD)

"The seats are still very comfortable, the climate control still works just fine, the noise level is still as acceptable as ever, the ride is as good as ever and I recently turned over 100,000 miles. I wish every vehicle I have owned was as dependable as this truck."

Anonymous, PA (2004 Chevrolet Silverado 2500HD)

"All around good"

Anonymous, CA (2004 Chevrolet Silverado 2500HD)

"It is a truck and ride is very rough"

BICKMORE J., TX (2004 Chevrolet Silverado 2500HD)

"Seats are easy to set for comfort Ride is a little rough but better with a load on truck"

Anonymous, AB (2004 Chevrolet Silverado 2500HD)

"Roomy interior and comfortable seats"

Anonymous, CA (2004 Chevrolet Silverado 2500HD)

"Thicker seats than you can get today"

Anonymous, OK (2004 Chevrolet Silverado 2500HD)

"Very comfortable to drive and for a vehicle that is 14 years old looks great."

Anonymous, TN (2004 Chevrolet Silverado 2500HD)

"Good for a truck"

Anonymous, MI (2004 Chevrolet Silverado 2500HD)

"HD makes for rough ride when not loaded."

Anonymous, OR (2004 Chevrolet Silverado 2500HD)

"Love the seats in the 2004 Silverado, great lumbar suport on both driver and passenger as well as being able to raise passenger seat. Ride is the most comfortable for a truck I've ever had. Rides more like our old 2004 Buick."

Anonymous, MT (2004 Chevrolet Silverado 2500HD)

"Very comfortable and quiet for a heavy duty truck. the duramax engine is powerful"

Anonymous, CA (2004 Chevrolet Silverado 2500HD)

"SEATS ARE EXCELLENT...COMFORT AND ADJUSTMENTS."

Anonymous, TX (2004 Chevrolet Silverado 2500HD)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"I needed a big powerful truck to tow RV (5th wheel). very satisfied."

Anonymous, VA (2004 Chevrolet Silverado 2500HD)

"I just love this truck Never has given me any problems"

Anonymous, MI (2004 Chevrolet Silverado 2500HD)

"They all are way over priced"

Loyd P., TX (2004 Chevrolet Silverado 2500HD)

"This truck has lasted 14 years with very few problems. Hope to have it for a long time yet"

Anonymous, OK (2004 Chevrolet Silverado 2500HD)

"excellent towing capacity and excellent on farm. Minor problems all covered by warranty .Duramax engine with Allison transmission an excellent combo."

Anonymous, TX (2004 Chevrolet Silverado 2500HD)

"This has been a very reliable vehicle. It is 15 years old and still looks like new."

Bickmore J., TX (2004 Chevrolet Silverado 2500HD)

"After approximately 165000 kms, there have been very few costly repairs — just maintenance..."

Anonymous, SK (2004 Chevrolet Silverado 2500HD)

"Excellent long term performance especially towing"

Anonymous, TX (2004 Chevrolet Silverado 2500HD)

"Have had vehicle for 13 years with no major engine issues other than one fuel injector. Do wish rust proofing was more comprehensive."

Douglas D., MN (2004 Chevrolet Silverado 2500HD)

"Long-lasting, good value"

Jason N., MO (2004 Chevrolet Silverado 2500HD)

"Over 150000 kms of trouble free driving. Most of this is pulling a 5th wheel trailer. Most recent 3 years travelling in extreme mountain terrain and weather conditions from Alberta to southern California"

Anonymous, AB (2004 Chevrolet Silverado 2500HD)

"The Duramax motor and Allison transmission are great. The rest of the truck is kind of falling apart around the motor and transmission"

Jeffrey J., CA (2004 Chevrolet Silverado 2500HD)

Styling

How it looks inside and out

What Owners Say

"The 2004 Silverado has great styling and with a few add on accessories such as side steps for getting in and out of the truck and a brush guard it enhances the trucks appearance."

JIM P., WY (2004 Chevrolet Silverado 2500HD)

"This truck was used in construction for 9 years before it was retired to just a daily driver. It has lived a hard life with excellent reliability and performance."

ROBERT G., FL (2004 Chevrolet Silverado 2500HD)

Would you buy this car again?

2004 vehicles
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Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
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Ford F-250
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Nissan Titan
Toyota Tundra
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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