We found this version of the Silverado 2500 to be the best choice of the three heavy-duty trucks available on the market during this period. Payload and towing capacity are impressive, yet braking and handling capabilities come close to matching those of the half-ton version of the truck, a combination of performance attributes its rivals couldn't match.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"The Duramax tows my 12,000 lb fifth-wheel easily and without effort."

Robert H., NV (2012 Chevrolet Silverado 2500HD)

"6.2 ltr tows awsome !"

Brett A., MA (2012 Chevrolet Silverado 2500HD)

"pulling capacity"

Anonymous, CA (2012 Chevrolet Silverado 2500HD)

"Good acceleration"

Anonymous, NV (2012 Chevrolet Silverado 2500HD)


Includes seats, climate control, noise, and ride

What Owners Say

"seats are to small"

Anonymous, NY (2012 Chevrolet Silverado 2500HD)

"Ride is above average for a 3/4 ton pickup. Seats are very comfortable for me - 6'3" 225 lbs. Electric seat raise mechanism failed in 2014 after warranty expired. I didn't get it fixed."

E B., NJ (2012 Chevrolet Silverado 2500HD)

"Good ride for 3/4 ton truck"

Brett A., MA (2012 Chevrolet Silverado 2500HD)

"I'm 6'3" and drive with the seat approx. 3" from the back stop. Drivers power seat rear raise and lower motor broke in 2014. Truck rides well for a 3/4T pickup and is pretty quiet, not as quiet as the new F150s."

Eric B., NJ (2012 Chevrolet Silverado 2500HD)

"Very noisey"

Anonymous, NV (2012 Chevrolet Silverado 2500HD)


Did you get what you wanted relative to the price you paid?

What Owners Say

"They are overpriced. My truck was $50K new. It has been reliable though."

E B., NJ (2012 Chevrolet Silverado 2500HD)

"Problems w/diesel fuel injectors, tire pressure monitor system, air bag monitor system"

Anonymous, MI (2012 Chevrolet Silverado 2500HD)
No Data Available

Would you buy this car again?

2012 vehicles
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Dodge Ram 1500
Dodge Ram 2500
Dodge Ram 3500
Ford F-150
Ford F-250
Ford F-350
GMC Sierra 1500
GMC Sierra 2500HD
Ram 1500
Ram 2500
Ram 3500
Toyota Tundra
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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