The Silverado 2500 HD (for "heavy duty") and its near twin GMC Sierra 2500 are true rough and tumble workhorses, but with enough creature comforts and modern amenities, they serve as versatile mobile workplaces. High points include a diesel powertrain that's cultured and brawny, and an intuitive infotainment system. However, for day-to-day comfort, we'd avoid the super-stiff Z71 suspension.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Very impressed with performance and fuel milage of the new Duramax"

Anonymous, GA (2017 Chevrolet Silverado 2500HD)

"Wonderful handling pulling large horse trailer and camper trailer. Alison transmission is very good."

Anonymous, AR (2017 Chevrolet Silverado 2500HD)

"I got it to pull a travel trailer ad the 910 ft lbs of torque make it hard to even tell that there is a trailer behind me."

Anonymous, OK (2017 Chevrolet Silverado 2500HD)

"Power"

Dan O., VA (2017 Chevrolet Silverado 2500HD)

"the acceleration and torque of this motor and drive train is excellent for a large truck. pulls our 28ft trailer with ease up hills"

Bret J., CA (2017 Chevrolet Silverado 2500HD)

"The power of the motor makes acceleration and merging very easy. The smooth shifting transmission adds a feeling of endless power and increased confidence in the handling of the truck."

Anonymous, UT (2017 Chevrolet Silverado 2500HD)

"Just a good overall good vehicle"

Anonymous, WV (2017 Chevrolet Silverado 2500HD)

"Excellent power to pull my travel trailer, while getting excellent mileage on freeway driving pulling trailer, up to 22 mpg!"

Grace M., WA (2017 Chevrolet Silverado 2500HD)

"Our 2017 Chevrolet Silverado handles very well and it has a powerful engine."

Anonymous, OR (2017 Chevrolet Silverado 2500HD)

"I tow a fifth wheel trailer for 95% of my driving with this truck. It handles 12,000 foot passes both up and down in an incredibly safe manner. It has great acceleration and really makes me feel safe on any highway."

Anonymous, CO (2017 Chevrolet Silverado 2500HD)

"Duramax diesel is very powerful."

Anonymous, SC (2017 Chevrolet Silverado 2500HD)

"Accelerates well (quickly). The lower gears and 4-wheel-drive gears are great and allow us to take the truck just about anywhere off road comfortably."

Anonymous, CO (2017 Chevrolet Silverado 2500HD)

"Smooth ride and acceleration for a large truck, while handling like a luxiry car."

Linda B., ME (2017 Chevrolet Silverado 2500HD)

"Silverado is awesomeaccerelrating and handling."

Anonymous, OK (2017 Chevrolet Silverado 2500HD)

"Much better fuel economy than my previous diesel. With the increase in hp/torque, it also accelerates better too. I’m very happy with the ‘17 HighCountry diesel. My only down side is the emissions regeneration system as fuel economy drops (it burns extra diesel) and it can smell like burning your breaks and/or fuel."

Mark N., TX (2017 Chevrolet Silverado 2500HD)

"The handling is very responsive and the power is there if needed"

Dixie F., OH (2017 Chevrolet Silverado 2500HD)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Most comfortable ride oever for a 3/4 ton pickup"

Anonymous, GA (2017 Chevrolet Silverado 2500HD)

"Our 2017 Chevrolet Silverado is the most comfortable vehicle we've ever owned. The seats make the ride across the state a joy. The noise reduction and ride are very comfortable too."

Anonymous, OR (2017 Chevrolet Silverado 2500HD)

"When driving a distance the drivers seat becomes very uncomfortable. My legs and butt are sore when I arrive...The seat is higher towards the front, putting pressure on my butt and legs. It will not tilt forward enough to relieve the pressure."

Paulette M., OH (2017 Chevrolet Silverado 2500HD)

"This is the most comfortable truck I have every been in. It is very nice. The seats do not hurt the back on long trips and the heating/cooling of the seats is fabulous."

Anonymous, CA (2017 Chevrolet Silverado 2500HD)

"Comfort is awesome on leather seats."

Anonymous, OK (2017 Chevrolet Silverado 2500HD)

"The lack of road noise stands out the most to me. The seats are extremely comfortable for long rides."

Anonymous, CO (2017 Chevrolet Silverado 2500HD)

"Wider door, higher roof, more leg room and a seat that hold up to the driver"

Anonymous, NY (2017 Chevrolet Silverado 2500HD)

"Queit ride"

Anonymous, WI (2017 Chevrolet Silverado 2500HD)

"This is the most solid, quiet riding diesel-dueled truck we have ever owned"

Dixie F., OH (2017 Chevrolet Silverado 2500HD)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"overpriced"

Anonymous, VA (2017 Chevrolet Silverado 2500HD)

"It does the job of towing as I expected"

Anonymous, WV (2017 Chevrolet Silverado 2500HD)

"I love everything about my HD diesel: power, comfort, amenities and style. The only down side is the diesel emission regeneration system. As for power, this diesel has more power than the previous engine and better fuel mapping this causing better acceleration and I’m getting better mileage too."

Mark N., TX (2017 Chevrolet Silverado 2500HD)

"Rather pricey but feature packed"

Anonymous, WI (2017 Chevrolet Silverado 2500HD)

Would you buy this car again?

2017 vehicles
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Silverado 3500HD
Ford F-150
Ford F-250
Ford F-350
GMC Sierra 1500
GMC Sierra 2500HD
GMC Sierra 3500HD
Nissan Titan
Ram 1500
Ram 2500
Ram 3500
Toyota Tundra
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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