In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"When the cameras are wet they do not work properly"
Steve N., PA (2018 Ford F-150 XL 2.7-L V6 turbo)"Blurry camera is especially useless at night when the glare from the tail lights washes out the image. My Nissan Leaf has a great backup camera."
Anonymous, CA (2018 Ford F-150 XLT 3.5-L V6 turbo)"During a 1000 mile trip the CD player was erratic. The first problem was that near the end of the 2nd CD of an audio book, the audio quit working. This was judged to be an over heating situation, since after turning the CD palyer off for a couple of hours the CD worked fine for about two hours then the problem would repeat. Near the end of our trip, the CD quit working completley such that the advance control would not work at all. All this happened after a part had been relpaced in the system under warranty. At this point, a warranty claim will be initiated withinin the next week."
Byard W., UT (2018 Ford F-150 Platinum 3.5-L V6 turbo)"CD player would freeze up.....had it to dealer five separate time and they could not repair"
Anonymous, ON (2018 Ford F-150 Platinum 5.0-L V8)"The CD player would player a CD for about 2 minutes and then quit playing. You could skip forward but it would not play. You could take the disk out and wait a bit and then reenter the CD, sometimes it worked sometimes it did not...the CD player has been changed out 2 times and the 3rd one in now quits once in a while. Frustrating."
Anonymous, TX (2018 Ford F-150 Platinum 3.5-L V6 turbo)"Screen will freeze and sometimes will take a very long time to recognize the android phone that is paired with it. Sometimes it will stop working completely in the middle of an application. Not very impressed with SYNC 3"
Anonymous, TX (2018 Ford F-150 King Ranch 5.0-L V8)"With the screen freezing up I was unable to have GPS, radio selection at times, and / or Apple Play."
Denver B., KS (2018 Ford F-150 Lariat 5.0-L V8)"Often when we touch the controls on the built in touch screen, there is a huge lag between the time we push the button & the time that it reacts. It is very annoying. Sometimes things don't change at all!"
Anonymous, (2018 Ford F-150 King Ranch Unsure)"module needed to be replaced and then software was reinstalled"
Anonymous, IL (2018 Ford F-150 Platinum 3.5-L V6 turbo)"Screen would freeze from time to time and it would mess up bluetooth and nav system. Then next time I started it would be fine. Very frustrating. I took it to the Ford dealership and they said they would reinstall software and then give it back to me and if still a problem bring back in and they would replace the brain. I said no replace the brain now and they did. It solved the problem."
Anonymous, TX (2018 Ford F-150 Platinum 5.0-L V8)"navigation screen sometimes does not display"
Anonymous, (2018 Ford F-150 XLT 5.0-L V8)"Touchscreen was not responsive. At first it was just the navigation but then it started with the entire screen. Could not use it"
Anonymous, KS (2018 Ford F-150 Lariat 2.7-L V6 turbo)"Screen freezes up or is extremely slow after buttons are pushed. I have an appointment later this week & it should be covered under warranty."
Anonymous, (2018 Ford F-150 Platinum 3.5-L V6 turbo)"It started during the winter the screen would freeze up it interfered with my phone operation sometimes it wouldn't let the phone come on anyway they had to replace a module inside of it"
Anonymous, (2018 Ford F-150 XLT 3.5-L V6 turbo)"The display screen would go blank intermittently. I took it to the dealer one day when the problem occurred and dealer replaced the electronic module behind the display. I have not had the problem since."
Anonymous, CO (2018 Ford F-150 Lariat 3.5-L V6 turbo)"The dashboard display contains several fairly useful features. It is odd, but the display that shows what gear you are in works ~ 10% of the time. It doesn't affect function, just is annoying. Also the trailer toe detector - on the dashboard screen - doesn't consistently work."
Anonymous, TN (2018 Ford F-150 XLT 3.5-L V6 turbo)"There have been a couple times where the screen doesn't come on at all. This got "fixed" but the touch screen control panel still isn't completely fixed, as the lag/freeze problem still happens."
Anonymous, (2018 Ford F-150 King Ranch Unsure)"Rear camera is sometimes black"
Anonymous, QC (2018 Ford F-150 XLT 2.7-L V6 turbo)"My display screen seems to go blank when there are drastic changes in the outdoor temperature.Happens in the morning when truck has been sitting all night. It maybe happened 4 or 5 times so far. The last time it happened I went straight to my local Ford dealer with the truck and the tech said that his computer was giving him a key problem reading. He wasn't sure what it meant. So i still have the problem as it has happened one more time since my last visit to the dealership. ??"
Anonymous, QC (2018 Ford F-150 XLT 2.7-L V6 turbo)"had to replace the screen display and module behind it."
Anonymous, (2018 Ford F-150 XLT 2.7-L V6 turbo)"Sometimes the display screen does not function, including the backup camera. It seems to be a random occurance."
Anonymous, MT (2018 Ford F-150 XLT 3.5-L V6 turbo)"The radio plays music from a memory stick and is supposed to play a list of songs. It sometimes plays about six and then stops."
Anonymous, AZ (2018 Ford F-150 XLT 5.0-L V8)"We noted it one day after purchase and it was repaired under warranty. It took Ford one week to get the matching part."
Anonymous, (2018 Ford F-150 Platinum 3.0-L V6 diesel)"We had the truck for only about 2 weeks, and the entire computer shorted out. It caused the engine to stop completely. The tow truck driver had a very difficult time getting it into neutral in order to load it on the flatbed to return to the dealership. It required the complete replacement of the motherboard. We have had no issues with it since."
Anonymous, OK (2018 Ford F-150 XLT 3.5-L V6 turbo)"The GPS system simply did not work. It finally had to be replaced completely. After being replaced completely it has worked just fine. My son has had similar problems with his truck with the same result."
Lou J., TX (2018 Ford F-150 King Ranch 3.3-L V6)"program had to be reset"
Anonymous, TX (2018 Ford F-150 King Ranch 3.5-L V6 turbo)"The distance to turn displayed is always inaccurate, varying from 50 ft to .25 miles. The dealership first upgraded the software, but nothing improved. The dealership tried replacing the GPS antenna and when that didn't help, replaced the entire unit."
Anonymous, AZ (2018 Ford F-150 Lariat 2.7-L V6 turbo)"The GPS system would freeze at times and indicate it was not available. Both of my issues were resolved when they replaced the computer board for my F-150 at the dealership."
Denver B., KS (2018 Ford F-150 Lariat 5.0-L V8)"module needed be replaced then software was reinstalled"
Anonymous, IL (2018 Ford F-150 Platinum 3.5-L V6 turbo)"Ford replaced the entire unit twice"
Anonymous, TN (2018 Ford F-150 Platinum 3.5-L V6 turbo)"NAV system would loose GPS lock and start drifting off actual course. When this occurred the entire info system also exhibited a 5-10 sec delay to any user inputs (button activations)"
Anonymous, IL (2018 Ford F-150 Raptor 3.5-L V6 turbo)"Began not working about a month ago. Took it in, they had to order a part. Installed part and now works"
Anonymous, KS (2018 Ford F-150 Lariat 2.7-L V6 turbo)"has map errors and I can't update map."
Anonymous, AR (2018 Ford F-150 Lariat 3.5-L V6 turbo)"Loses satellite. Voice has speech impediment,"
Anonymous, AZ (2018 Ford F-150 XLT 3.0-L V6 diesel)"The navigation system quit working. The dealer had to order replacement modual. Took a week to get it and then the dealer had an issue with the setup that took 2 extra days. They provided a loaner after the first day. Works fine again now with no further problems."
Anonymous, TX (2018 Ford F-150 Lariat 3.5-L V6 turbo)"Factory nav sux. My 8 year old Magellan works better"
Carl W., GA (2018 Ford F-150 XLT 3.5-L V6 turbo)"Once they fix the unit I didn't have any more trouble with it right now everything's working fine but they had to replace the module inside it"
Anonymous, (2018 Ford F-150 XLT 3.5-L V6 turbo)"The issue seemed to be more apparent with Samsung than Apple."
Anonymous, ME (2018 Ford F-150 XLT 5.0-L V8)"I can tune in SiriusXM stations, but I cannot pick up any AM or FM broadcast stations. The Sirius subscription, which came with the purchase, has since expired and I haven't tried it lately, but I don't care about it."
Anonymous, MT (2018 Ford F-150 XLT 3.5-L V6 turbo)"Trucks Sync 3 system WILL NOT update by itself as heavily advertised. Ford pushes it off to another division who pushes it back to Ford. 1 1/2 yrs old...no fixes. Bad purchase for $50k. Truck under warranty and they will not replace system, Ford corporate pushes it back on dealer"
Chris M., IL (2018 Ford F-150 XLT 2.7-L V6 turbo)"The system will not pair up with my home computer. I can not update anything."
Anonymous, AR (2018 Ford F-150 Lariat 3.5-L V6 turbo)"The radio/ touch screen/ blue tooth system was not working properly. My phone would disconnect, and not reconnect until I restarted my truck. The radio would freeze up, and need the truck restarted to work. There were several other radio problems, but all seemed to be fixed with the dealer doing a reprogram of the system."
Ron D., NY (2018 Ford F-150 Lariat 3.5-L V6 turbo)"Had electrical issues that effected the vehicle computer which caused the collision sensor to activate, seats stated to move on their own windows went up and down, it was fixed be reset, however did it again."
Anonymous, TN (2018 Ford F-150 King Ranch 3.5-L V6 turbo)"wasn't able to update software, kept failing. dealer was able to resolve the issue and update the software."
Anonymous, ME (2018 Ford F-150 XLT 5.0-L V8)"couldn't update sync on own. Tried several times and required vehicle to be running. Had to take to dealership. Took an hour."
Anonymous, MI (2018 Ford F-150 Unsure 3.3-L V6)"What updates and fixes? My truck refuses to fully install updates. I downloaded the MyFord App as I was told by a friend that this would "fix everything and I would love it". I could not hate it more, continue to have issues and the center control center (radio, sat nav, etc.) still seems to be operating poorly. My local Ford dealer thinks they can plug in and update/fix the system, though they would have to be plugged into the truck for an unknown amount of time. They did this to a truck recently and it took hours to fully update. I don't have time to sit around and wait for that!"
Anonymous, WI (2018 Ford F-150 XLT 5.0-L V8)"Almost worthless"
Carl W., GA (2018 Ford F-150 XLT 3.5-L V6 turbo)
"car play does not always recognize the usb cable connection even with different usb cables."
Anonymous, AL (2018 Ford F-150 Lariat 3.5-L V6 turbo)