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    2017
    New 2019
    Used 2018 2017 2016 2015 2014 2001 2000

    Jeep Cherokee Change Vehicle

    The Cherokee finally gives Jeep a small SUV for those who want the brand's trail cred but don't want to pay Grand Cherokee prices. And while it does offer a lot of workhorse capability for this class, it fails to get a lot of the day-to-day basics right. The list of flaws is long. Performance and fuel economy from the four-cylinder engine is pathetic.
    Alerts
    There are 3 recalls on this vehicle. Learn More.
    2017
    New 2019
    Used 2018 2017 2016 2015 2014 2001 2000

    Jeep Cherokee

    Reliability
    See All
    Owner Satisfaction
    See All
    Crash and Rollover Tests
    IIHS Front Moderate Overlap Good
    IIHS Front Small Overlap, Driver Marginal
    IIHS Side Crash Good
    NHTSA Frontal-Crash, Driver
    NHTSA Frontal-Crash, Passenger
    See All

    Road Test Results

    Performance
    Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
    0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
    Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
    Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
    CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
    CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
    CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
    Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
    Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
    Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
    Comfort / Convenience
    Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
    Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
    Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
    Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
    Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
    Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

    Owner Reports

    Worse Better
    Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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    Reliability Trouble Spots
    Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
    Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
    Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
    Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
    View all Reliability
    Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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    Driving Experience Driving Experience Includes acceleration and handling
    Comfort Comfort Includes seats, climate control, noise, and ride
    Value Value Did you get what you wanted relative to the price you paid?
    Styling Styling How it looks inside and out
    View all Owner Satisfaction
    Safety Equipment
    ABS and ESC standard. Side and head protection air bags.
    Road Test

    The Cherokee finally gives Jeep a small SUV for those who want the brand's trail cred but don't want to pay Grand Cherokee prices. And while it does offer a lot of workhorse capability for this class, it fails to get a lot of the day-to-day basics right.

    The list of flaws is long. Performance and fuel economy from the four-cylinder engine is pathetic. It struggles and feels underpowered, while returning only 22 mpg overall, which makes the Cherokee one of the least fuel-efficient models in this category. The V6 is far more pleasant and is definitely the better choice, but it still isn't particularly quick. A new nine-speed automatic transmission may give the Cherokee bragging rights, but it delivers rough, unrefined, and ill-timed shifts. Thick roof pillars hurt visibility and the driving position is awkward. Handling is competent but dull, and the ride is jittery.

    Seating
    2 front, 3 rear
    Drive Wheels
    4WD , AWD , Front
    Warranty

    In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

    Read more about extended warranties
    Body Styles
    4-door SUV
    Transmissions Available
    • 9-speed Automatic
    Engines Available
    • 2.4-liter 4 (184 hp)
    • 3.2-liter V6 (271 hp)

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Jeep Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

    Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Power steering pumps and hoses

    “New car and power steering is failing”

    Morris G., NC (2017 Jeep Cherokee Trailhawk 2.4-L 4 Cyl)
    Shocks or struts

    “Defective strut replaced at dealership under warranty”

    Anonymous, MI (2017 Jeep Cherokee Limited 3.2-L V6)

    In-car Electronics

    CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

    What Owners Say

    Radio

    “When you turn off the radio and turn off the car, when you restart the car the radio is on!”

    Thomas L., MI (2017 Jeep Cherokee Latitude 2.4-L 4 Cyl)

    Transmission Minor

    Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

    What Owners Say

    Transmission leaks

    “Transmission leak caused rough shifting but it was fixed promptly at no cost to me including a loaner vehicle while it was being repaired. No further problems since”

    Britton M., GA (2017 Jeep Cherokee Overland 3.2-L V6)

    Body Integrity

    Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    “I'm experiencing rattles from the panoramic sunroof”

    Christopher A., MA (2017 Jeep Cherokee Limited 3.2-L V6)

    Electric System

    Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

    What Owners Say

    Headlights

    “auto dim failed on dekivery”

    Frank J., NC (2017 Jeep Cherokee Unsure Unsure)

    Power Equipment

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

    Brakes

    Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

    Fuel System

    Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

    Climate System

    Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

    Paint/Trim

    Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

    Body Hardware

    Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

    Engine Cooling

    Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, leaks.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

    Change Vehicle