Kia Sorento Change Vehicle

"passenger side door would not open from outside"

"Tailgate latch broke, rendering door inoperable"

"Sunroof do not slide freely. Have been adjusted last year after it was stuck open but was still looking working hard to close and after winter this spring it's significantly harder to slide back. Will have to address the issue to de dealer in next maintenance appointment"

"Unable to close sunroof. Once finally closed, didn't open again until it was fixed. After fixing, I get a wind noise occasionally above 60 MPH"

"I could open the sunroof but had trouble closing it."

"had to manually close sunroof . had to take car back twice over four hours wait time. still has not installed gasket properly."

"Rattle and loose"

"Liner to tailgate is very thin. It broke."

"Replaced windshield due to rock chip causing a crack"

"It's in the headliner"

"Same as the issue with the weather stripping. It rattles at low speeds"

"Metal on metal scritching sound when making left turns"

"Rattle in the center of the dash."

"front left suspension stabilizer wearing replaced under warranty [ no cost applicable]"

"Wind noise occurs at highway speeds. Driving around town at city speed limits, there is no noise"

"It was rated highly for wind noise but after driving it about a year, wind noise was especially noticeable. Tough to put up with on longer drives, especially when driving fast on highways."

"Wind noise at 110 kms/hr and above"

"Engine started sputtering and lost power. The vehicle stopped running."

"Gasket on engine had to be replaced with about 45000 on vehicle."

"At 15500 miles engine shut down. Kia replaced plugs and wires. Mechanics said turbo failed. 1000 miles later engine failed again. Kia had for 5 weeks, could not fix. Replaced engine, turbo charger"

"Turbocharger housing cracked resulting in failure of turbocharger to function.Car would operate,but with reduced power."

"mph all the time, jerkily"

"Turbo charger had to be replaced under warranty at 50,000 miles. Vehicle was leased by last owner. Not sure regular oil change schedule and premium fuel were adhered to."

"The turbocharger has failed to operate on multiple occasions. The turbo experiences overboost and the computer shuts down the turbo. The turbocharger has stopped operating approximately 20 times in the past year. Without the turbocharger, the car is underpowered and will not exceed 60 MPH. Many times, restarting the engine restarted the turbocharger. On 3 instances, the dealership had to repair the turbo to get it operating again. Additionally, the engine is consuming 1 quart of oil every 1,000 miles; the Kia dealership stated that this was normal consumption because the turbocharger uses the same oil as the engine. On average, the car has been at the dealership for repairs once a month for approximately 2 days each. Only once did we get a loaner car while our car was in the shop. We contacted Kia corporate headquarters and were told that Kia will wait for their mechanics at the dealership to tell them if the engine needs replacement."

"Slow shifting--shifting points not correct--sloppy shifting--not smooth or crisp--POTENTIALLY DANGEROUS. Dealer fixed it without charge but no recall had been issued. Customers had to bring it up with the dealer before they would agree there was a problem--UNFOGIVEABLE"

"rams will race to5 or 6 without the car moving faster ;as though it were in neutral"

"Can be very difficult to drive smoothly from a standstill. Seems to be an adaptive computer issue as when it is reset by dealer will improve smoothness for a month or so then revert back to jolty & rough acceleration. Makes driving vehicle an uncomfortable experience"

"down shifting when coming to a complete stop"

"engine failed on busy highway. vehicle towed to dealer who could not determine why engine failed"

"dealer replaced variable valve timing control under recall. replacement sensor failed and had to be replaced again."

"I received a letter from Kia recommended a engine computer upgrade in January 2019. Since the upgrade, my car has suddenly gone into limp-along mode 3 times. It had to be towed to the dealer and has stayed for 5+ days each time. This has happened 3 times in 4 months."

"Oil filter is a cartridge type. It has to be seated perfectly or oil leaks. The leak is minimal but it seems only the deal knows how to install it correctly, they are also very aware of the problem when calling them. They claim you must use OEM kit only"

"electronic parking brake locked up and would not release"

"Parking brake was stuck braked. Car would not move. Car had to be towed to dealer. Dealer repaired problem. A loaner car was offered and accepted. Dealer did not explain what was done nor offered a written invoice at 0$"

"Twice, the electronic parking brake refused to disengage. This resulted in a vehicle that was running fine, but wouldn’t roll. There is no manual override to disengage the EPB. I had to have the car towed and it proved to be challenging to do that because the car can’t roll. The dealer “fixed” it both times at no charge. Apparently, the first fix was insufficient."

"Parking brake pedal needs to be pressed down farther and farther as weeks go by. I get it adjusted and the same thing happens after a few weeks."

"replaced both front ball joints,and charged me $100. to aline the suv. replacement was covered under warranty. I let the dealer know this made me very unhappy."

"BALL JOINT BECAME LOOSE AND WAS CHANGED UNDER WARRANTY."

"Steering was knotching. Took 3 attempts to fix"

"When turning tightly the front wheels scuffed. The diagnosis was a bad CV joint."

"I was driving down the street and the car completely shut down. If I were on the freeway it would have been disastrous. Had the car towed to the dealership and it took them a week to figure out what was wrong. That was very disconcerting. A few months later I had an engine warning light go on and took the car immediately to the dealer. They spent another week figuring out the issue. I have had more problems in one year with this Kia than with any other car I have ever owned"

"It took TEN documented visits to the dealership and a letter to the president of KIA as well as Florida's attorney general to get the cruise control malfunction on this Sorento fixed properly. It was mentioned on the service invoice at the very first visit after buying the car – and two years later, it was still faulty. It has finally been fixed properly since those letters were sent – but at great inconvenience to me – not only in time lost to dealership visits – but lack of a properly sized vehicle to haul my musical equipment while repairs were finally undertaken. As a full-time performing musician, the tiny little Soul clown car they gave me as a loaner just added insult to injury. I otherwise love my Sorento – but the entire experience has left a very bad Kia taste in my mouth."

"The paint faded on the back top of the roof. Kia would not re paint it since the mileage was over 50,000 miles. We had to pay to have it painted at a paint and body shop."

"Paint peeling. Not covered by warranty. Very poor (thin) factory paint job."

"The bottom of the tailgate is rusting prematurely. The dealer says even if they fix it, it would rust again because it is rusting from the inside."

"Anytime it would rain or the car was driven through a puddle the airbag warning light came on and had to be reset by the dealer."

"Warning light goes on and sometimes goes off hours later. Dealership claims they can’t replicate the problem so the driver must be nuts."

"Happened after a manufacturer install of new software to predict potential engine problems."

"This was actually the wiring harness that was needing replaced with the engine upgrade."