Kia Sorento Change Vehicle

"Car would not cool at all on a hot day."

"Temperature control is badly calibrated and erratic"

"We took the car in at least eight times, trying to get the climate control fixed. If it was on automatic, it blew hot air, even if the was 100degrees inside the car. It took four years and over 40,000 miles before theY has someone in the shop who could diagnose and fix it. Every time we called corporate, they said they would "open a case." Each time, meaning they never did! For far less money, my son bought a Dodge with more features, for much less money, and EVERYTHING WORKED,"

"Blows warm for no appearance reason when system decides defroster should be directed at windsheild."

"The climate control stopped behaving in the way it has normally over the past several years. We have to turn it way down at times to get it to work."

"The system blows a little cold air, then switches, on its own, to blow on the windshield, then comes back and blows warm air thru the vents. It goes thru these gyrations at will. The only way to really cool the car is to lower the desired temp to 63 degrees! That, effectively, turns off he automatic climate control, and it blows delightfully cold air until you freeze! It has been to the dealership six times, and they cannot fix it."

"Will not cool adequately during temps above 90 degrees. Kia dealer says there is nothing wrong with the unit."

"Blower fan hums at times"

"On my way to the dealer for a routine oil change my HVAC quit blowing air. They replaced the blower motor and all of it's wiring for free under the factory warranty."

"leaked and had to be replaced"

"evaporator froze up no cool air would blow especially on long drives in summer"

"It only occasionally blows hot air on the passenger side. This started about 3 months ago. We have not been able to get it in for service yet."

"Refigirant leaked out and dealership simply topped it up and said it was fine. Two weeks later it had leaked out again. Brought it back to dealer and they diagnosed a leak in a rear A/C hose. The hose was back ordered so they could not fix it for ~2weeks due to waiting for the part to arrive."

"Had the leak the first 2 years in a row, in the beginning of the summer."

"A/C wouldn't cool adequately when outside temperature was above 88 degrees. Dealer replaced air intake hose, evaporator temperature sensor, and added refrigerant. Services performed under warranty."

"refrigerant leaked out, AC didn't work. Part replaced (with another identically defective part) - months later refrigerant leaked out again. Part replaced with a new design. too early to tell if this is a long term fix."

"O-ring near evaporator mis alignedTook two service calls to resolve."

"door latch gets loose and door will not open"

"passenger side door would not open from outside"

"tailgate latch failed; quickly replaced under warranty"

"Tailgate latch broke, rendering door inoperable"

"The mechanics changed the seat position and I had a hard time setting it back Still haven't use a cushion"

"Sunroof do not slide freely. Have been adjusted last year after it was stuck open but was still looking working hard to close and after winter this spring it's significantly harder to slide back. Will have to address the issue to de dealer in next maintenance appointment"

"Slide mechanism broke and Kia won't cover under warranty. Not pleased anout this as it was not broken through us danaging it. Defective fesign part on 2016s. Kia wanted us to pay $700 to fix it"

"had to manually close sunroof . had to take car back twice over four hours wait time. still has not installed gasket properly."

"Unable to close sunroof. Once finally closed, didn't open again until it was fixed. After fixing, I get a wind noise occasionally above 60 MPH"

"I could open the sunroof but had trouble closing it."

"Rattle and loose"

"Liner to tailgate is very thin. It broke."

"Replaced windshield due to rock chip causing a crack"

"Known engine recall, Kia paid for 11 weeks rental car & full engine replacement."

"While driving the car lost power and had to have it towed to the dealership."

"while traveling to southern california for Oregon the engine overheated. The Kia dealer diagonsed it as an engine failure (craked block, cracked head or blown head gasket). I was never told if they discovered the exact cause. The coolant had been sucked out of the cooling system. Prior to this the car had been running smoothly."

"Engine started sputtering and lost power. The vehicle stopped running."

"New engine was replaced by Kia, It took about 70 days as the engine was sent from Korea. The car is in great condition now. No cost to me for either the new engine install or loner car."

"Gasket on engine had to be replaced with about 45000 on vehicle."

"At 15500 miles engine shut down. Kia replaced plugs and wires. Mechanics said turbo failed. 1000 miles later engine failed again. Kia had for 5 weeks, could not fix. Replaced engine, turbo charger"

"the KIA Sorrento experienced a turbo engine problem which required a problem -solving maintenance adjustment to prevent high engine revs & limp back to deanship [ lots of turbos & the 2.4 four cylinder have the same issue] solution --- traded in"

"Case cracked previously was repaired as part of a recall. Turbo itself failed less than a year after that repair, but was warranted."

"Turbo charger had to be replaced under warranty at 50,000 miles. Vehicle was leased by last owner. Not sure regular oil change schedule and premium fuel were adhered to."

"The turbocharger has failed to operate on multiple occasions. The turbo experiences overboost and the computer shuts down the turbo. The turbocharger has stopped operating approximately 20 times in the past year. Without the turbocharger, the car is underpowered and will not exceed 60 MPH. Many times, restarting the engine restarted the turbocharger. On 3 instances, the dealership had to repair the turbo to get it operating again. Additionally, the engine is consuming 1 quart of oil every 1,000 miles; the Kia dealership stated that this was normal consumption because the turbocharger uses the same oil as the engine. On average, the car has been at the dealership for repairs once a month for approximately 2 days each. Only once did we get a loaner car while our car was in the shop. We contacted Kia corporate headquarters and were told that Kia will wait for their mechanics at the dealership to tell them if the engine needs replacement."

"Turbocharger housing cracked resulting in failure of turbocharger to function.Car would operate,but with reduced power."

"mph all the time, jerkily"

"It's in the headliner"

"Same as the issue with the weather stripping. It rattles at low speeds"

"Metal on metal scritching sound when making left turns"

"front left suspension stabilizer wearing replaced under warranty [ no cost applicable]"

"Rattle in the center of the dash."

"Wind noise occurs at highway speeds. Driving around town at city speed limits, there is no noise"

"If you open the driver side window the air roars in the car. Dealer said you must have a back window open a bit to quite the roar. It only helps a little, still annoying"

"From the get go. when the windows are rolled down, the wind coming in roars. really loud It helps to have 2 windows on opposite sides open. To me, I'd rather run the AC and have no annoying noise, altho that affects mileage. Dealership says it is a styling defect and they cannot change it The R front door was a recall, because you could not open from the outside, along with a few other little adjustments."

"It was rated highly for wind noise but after driving it about a year, wind noise was especially noticeable. Tough to put up with on longer drives, especially when driving fast on highways."

"Wind noise at 110 kms/hr and above"

"KIA recall"

"Noticed rattle in front end when driving over bumps. Asked mechanic to check during oil change and he reported back on problem. Repair completed with after-market higher-quality (than OEM) parts."

"At 55000 got new tires. Went to dealer for alignment. Dealer replaced both ball joints under warranty, no cost, and aligned tires. No additional problems yet."

"BALL JOINT BECAME LOOSE AND WAS CHANGED UNDER WARRANTY."

"replaced both front ball joints,and charged me $100. to aline the suv. replacement was covered under warranty. I let the dealer know this made me very unhappy."

"The electric power steering would periodically cut off while driving making the vehicle difficult to control. The steering column was replaced previously and the problem reoccurred. The dealership kept the car all day but could not reproduce the problem. They made an adjustment to the steering column, and we haven't experienced the problem. It may be because we haven't driven that much."

"Part of same problem reported for ball joints."

"Steering was knotching. Took 3 attempts to fix"

"Low milage car with major front end faults caused expensive tires to wear out quickly."

"AWD coupler failed. Was not driving the rear wheels."

"4 wheel drive ceased to work. dealer stated cause was driving 4 wheel in locked position. as current owner i have never used the 4 wheel lock option."

"awd coupler failed, replaced under warranty"

"In snow it appeared like AWD was a problem. After taking it to a non kia repair shop it ended up being the tires. At less then 15,000 the tires needed to be replaced. That being said the Kia service manager recommends snow tires be used in the snow in the winter. Very disappointed in the Sorento in the snow."

"When turning tightly the front wheels scuffed. The diagnosis was a bad CV joint."

"Stutter when leaving stop at low speed."

"The driver side ball joint was found to be loose during an inspection as part of routine maintenance. The problem was covered under warranty and repaired"

"I was driving down the street and the car completely shut down. If I were on the freeway it would have been disastrous. Had the car towed to the dealership and it took them a week to figure out what was wrong. That was very disconcerting. A few months later I had an engine warning light go on and took the car immediately to the dealer. They spent another week figuring out the issue. I have had more problems in one year with this Kia than with any other car I have ever owned"

"It took TEN documented visits to the dealership and a letter to the president of KIA as well as Florida's attorney general to get the cruise control malfunction on this Sorento fixed properly. It was mentioned on the service invoice at the very first visit after buying the car – and two years later, it was still faulty. It has finally been fixed properly since those letters were sent – but at great inconvenience to me – not only in time lost to dealership visits – but lack of a properly sized vehicle to haul my musical equipment while repairs were finally undertaken. As a full-time performing musician, the tiny little Soul clown car they gave me as a loaner just added insult to injury. I otherwise love my Sorento – but the entire experience has left a very bad Kia taste in my mouth."

"car suddenly would not go more than 10 mph had to drive in break down lane to get home"

"The diagnostic system has generated a fault; waiting to be investigated"

"Two issues--computer would not shift for high speed access to merge on highways----check engine light comes on at off at different times--code indicates problem with cylinder four----doors lock mysteriously every few weeks--dealer says no reported issues even though it has sporadically happened at different intervals since I had the car"

"I received a letter from Kia recommended a engine computer upgrade in January 2019. Since the upgrade, my car has suddenly gone into limp-along mode 3 times. It had to be towed to the dealer and has stayed for 5+ days each time. This has happened 3 times in 4 months."

"engine failed on busy highway. vehicle towed to dealer who could not determine why engine failed"

"dealer replaced variable valve timing control under recall. replacement sensor failed and had to be replaced again."

"Oil filter is a cartridge type. It has to be seated perfectly or oil leaks. The leak is minimal but it seems only the deal knows how to install it correctly, they are also very aware of the problem when calling them. They claim you must use OEM kit only"

"Slow shifting--shifting points not correct--sloppy shifting--not smooth or crisp--POTENTIALLY DANGEROUS. Dealer fixed it without charge but no recall had been issued. Customers had to bring it up with the dealer before they would agree there was a problem--UNFOGIVEABLE"

"rams will race to5 or 6 without the car moving faster ;as though it were in neutral"

"Can be very difficult to drive smoothly from a standstill. Seems to be an adaptive computer issue as when it is reset by dealer will improve smoothness for a month or so then revert back to jolty & rough acceleration. Makes driving vehicle an uncomfortable experience"

"down shifting when coming to a complete stop"

"Could not put they transmission in gear had to use the override button"

"Pin stripping coming off."

"Paint peeling. Not covered by warranty. Very poor (thin) factory paint job."

"paint chips rear easy on gravel roads"

"The paint faded on the back top of the roof. Kia would not re paint it since the mileage was over 50,000 miles. We had to pay to have it painted at a paint and body shop."

"The bottom of the tailgate is rusting prematurely. The dealer says even if they fix it, it would rust again because it is rusting from the inside."

"Broken weld inside the muffler. It was replaced under warranty."

"Warning light kept coming on. Dealership could not verify at first."

"Warning light goes on and sometimes goes off hours later. Dealership claims they can’t replicate the problem so the driver must be nuts."

"Anytime it would rain or the car was driven through a puddle the airbag warning light came on and had to be reset by the dealer."

"Happened after a manufacturer install of new software to predict potential engine problems."

"This was actually the wiring harness that was needing replaced with the engine upgrade."