In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"the backup camera was fixed 6 times by the dealer, being replaced 3 times."
Anonymous, FL (2016 Kia Sorento EX 3.3-L V6)"Bought factory camera and according to Youtube was reasonably easy to change. Not so, even the dealer said it was very difficult to change so I paid them to do it."
Anonymous, IN (2016 Kia Sorento LX 2.0-L 4 Cyl turbo)"It was caused by damage to the back bumper"
Anonymous, ID (2016 Kia Sorento Unsure 2.4-L 4 Cyl)"The camera worked when we bought the car, but stopped working soon after. The screen goes black when we back up."
Anonymous, MA (2016 Kia Sorento Unsure Unsure)"In bright light it is very difficult to see backup camera display"
Anonymous, PA (2016 Kia Sorento EX 3.3-L V6)"I installed an update to the navigation system & the whole system locked up"
Anonymous, NV (2016 Kia Sorento SXL 3.3-L V6)"When entering navigation directions, the display would freeze while looking up the address. Kia replaced the radio and did a software update. Problems resolved"
James L., CA (2016 Kia Sorento SXL 3.3-L V6)"The entire music system simply locks up and cannot be changed from radio to CD or blue tooth. The system will not power down even when you turn off the vehicle. The Shark Fin antenna also broke off while driving down the highway (Easter Sunday). The dealership ordered a new one."
Anonymous, TX (2016 Kia Sorento LX 2.4-L 4 Cyl)"In colder weather, when starting the engine, all the safety and warning lights stay on. When i stop and turn the car off and on again this seems to fix the problem and no lights stay on. One it did affect the car as the power steering seemed to be off."
Anonymous, NY (2016 Kia Sorento SX 3.3-L V6)"I had one incident that the display was black, but the radio was playing. Software update and new radio fixed issues"
James L., CA (2016 Kia Sorento SXL 3.3-L V6)"Front display screen had to be replaced"
Anonymous, (2016 Kia Sorento SX 3.3-L V6)"Playing my music on my phone doesn't work on UVO3 system"
Anonymous, CA (2016 Kia Sorento LX 3.3-L V6)"At 59000 miles driver side door handle electronic button for opening locking unlocking all doors failed and was replaced under warranty. At 61000 passenger side failed and cost over $400 to repair. I had purchased extra coverage and paid $100 deductible. Manager would not discuss."
Anonymous, OR (2016 Kia Sorento EX 3.3-L V6)"The data is ancient. Our major artery, 401, was finished a few months before we purchased the car. Several years and software updates later, this major roadway is still not on the GPS."
Anonymous, NC (2016 Kia Sorento Unsure 2.0-L 4 Cyl turbo)"It is so difficult to program an adress and so costly to update (240 CAD $/year) that I bought an after-market GPS much more convivial (and 200CAD$ once) with free updates !!!"
Anonymous, QC (2016 Kia Sorento SXL 3.3-L V6)"If I want to follow driving directions from my phone (which I prefer) I am forced to turn the bluetooth connection off in my kia, otherwise my phone direction commands don't work. So my phone has to be discoonected from the hands free systemy."
John V., CT (2016 Kia Sorento SX 3.3-L V6)"UPON TAKING DELIVERY OF THE VEHICLE THE RADIO QUIT WORKING WHEN WE RETURNED HOME FROM THE DEALERSHIP"
Richard C., MA (2016 Kia Sorento SX 3.3-L V6)"Sometimes it won't turn on - intermittent"
Thomas V., PA (2016 Kia Sorento SX 3.3-L V6)"It intermittently quits and restarts whenever it feels like it. We had the radio/navigation system replaced a year ago, but it didn't solve the problem"
George R., UT (2016 Kia Sorento SXL 3.3-L V6)"Intermittently, the sound system crackles as if shorting and eventually produces no sound. It effects all radio and entertainment but also bluetooth sound."
Anonymous, VA (2016 Kia Sorento EX 3.3-L V6)"Heavy static on am station like the condenser is not working as it increases with acceleration."
Anonymous, VA (2016 Kia Sorento EX 3.3-L V6)"Radio keeps cycling through channels and cannot be controlled"
Anonymous, PA (2016 Kia Sorento EX 3.3-L V6)"Radio was not able to pick up Satelite signal"
Anonymous, NS (2016 Kia Sorento EX 3.3-L V6)"The software update was $150 which seemed very unreasonable."
Anonymous, KS (2016 Kia Sorento LX 3.3-L V6)"The electronic display clock disappeared. The dealer indicated it was a software fix. I took it in for update and it did not work. The dealer told us we'll need to bring it back when a better software update comes out."
Anonymous, VA (2016 Kia Sorento EX 3.3-L V6)"Blind side detection shuts off. Dealer cannot change temperature from F to C. Sunroof will not close if it becomes cold."
Anonymous, AB (2016 Kia Sorento SX 3.3-L V6)"SOUND WAS DISTORTED IN THE LEFT REAR SPEAKER. DEALER REPLACED THE SPEAKER."
Anonymous, ON (2016 Kia Sorento SX 2.0-L 4 Cyl turbo)"Push button on wheel to use phone does not work"
Anonymous, PA (2016 Kia Sorento EX 3.3-L V6)"Cruise control, accessed through steering wheel controls continues to work intermittently. It has been returned to the dealership at least three times, and they finally replaced the mechanism on the steering wheel. However, it works for a few days and then it starts working intermittently again. I have simply given up trying to get it repaired."
Tammy Z., FL (2016 Kia Sorento)"We have to say commands multiple times before they are reconginized"
Anonymous, PA (2016 Kia Sorento EX 3.3-L V6)
"Within the first month, the backup camera failed, producing a blue screen. The camera was replaced under warranty, although the replacement camera shows more distortion than the factory original"
J W., VA (2016 Kia Sorento SXL 2.0-L 4 Cyl turbo)