Subaru Forester

"A/C became inoperable in May, 2020. I had the refrigerant replaced but it leaked out within a week, so I called Subaru. It was still on warranty, so I didn't have to pay for the second repair."

"it needed to be replaced"

"Compressor burned out at 45,000 miles, repaired under warranty."

"The compressor has been replaced twice on this vehicle (about once a year) both times it appears to be a manufacturing defect."

"Air condition stopped working. Dealer said there was a hole in the unit so it wasn't covered under warranty"

"All in August 2019. While running the A/C during 100+ degrees, it blew cold (great) then next moment hot, then back to cold. Replaced o-ring on compressor. Replaced motor for fan blower. Had to recharge freon two different visits in Aug."

"A/C went out and compressor replaced under warranty"

"Coolant leak: Compressor & condenser seized, had to be replaced. Dealer ate all all but $500."

"A/c compressor failed"

"Lost a/c cooling. Dealer fixed"

"A/C compressor failed-no A/C. Replaced Compressor and problem was resolved"

"compressor failed and needed to be replace"

"stoped working"

"The AC stopped working in May 2019, but was covered under warranty and fixed by the dealer."

"Just after warranty period ended, the unit stopped producing cool air. Took it to dealer for repair. they replaced condenser. After some persuasion, they did not charge us anything (would have been over $600)."

"Spring of '20, noticed that it wasn't working. Upon purchase bought extensive warranty coverage. After covid concerns, took it to the dealership where it was repaired without cost, I believe, as my husband took care of it."

"stopped blowing cold air fall of 2019. Replacing compressor"

"I think this was the part that stopped working but repair was covered by warranty. Subaru service rep said it was a common issue for the make of my car."

"A/C did not put out cold air. Car is on extended warranty so I paid $100 to replace with new"

"In the summer of 2018 my air conditioner wasn't cooling the car and I thought it just wasn't a very good air conditioner or I was just imagining it. In the summer of 2019 I finally decided to bring it in and both the compressor and the condenser were completely broken."

"a small hole was found"

"I purchased this car in November when the weather was cold. Now that the weather is warm, I turned the A/C on (~6 months after purchase) and found no cool air blowing. This happened a few days ago and I have not yet had it looked at."

"Air conditioner stopped blowing cold air. Compressor need to be replaced because we were 1000 miles over the 60,000 mi warranty. Annoying and expensive."

"Since it was under warranty, dealer replaced part when needed without cost"

"intermittent cooling, seemingly related to engine rpms and speed of vehicle and fan speed setting"

"leakage"

"Air conditioner did not blow cold air on the drivers side vents"

"Compressor went out at 58000 miles."

"My air-conditioning stopped working at 12,000 km in the first year. I drive in the city only, but Subaru refused to cover this under warranty. I am very dissatisfied with Subaru for doing this and will never buy another Subaru."

"AC stopped working"

"AC was not blowing cold air. Called Subaru in Cherry Hill NJ. They arranged service at my local dealer and AC was repaired. They provided a loaner car. Subaru from Cherry Hill called to see if I was satisfied. They were great best service I ever had."

"The AC compressor had a leak in it. The vehicle is 30 months old with 28k miles on it and stored in a garage. The Subaru dealer technician said it is a common issue due to a bad design."

"I bought this car in July. All I know is the dealer had the ax repaired before he sold it to me."

"It was a Subaru known issue/bulletin repair"

"1 month out of warranty & the compressor failed. Had to be replaced. Subaru did agree to pay for it."

"The AC quit working on the driver's side of the vehicle. Only blows hot hair and slightly cool air. This is not acceptable when the temperature outside is in the 90s. I have not taken this to the dealership for diagnosis."

"There was a leak in AC that caused no cold air to enter the car. It was fixed within hour."

"This summer I noticed it was not cooling very quickly especially in the back seat . When we took it in for service at a new dealership they found this problem"

"Started late spring 2020, blowing out only warm air. Found to be a compressor leak. Were going to pay $900 for repair as warranty had just expired, but then learned that this was a known defective issue for this model and Subaru paid for the repair. Working fine after this."

"I have continually taken the car in for the AC not blowing cold continuously. It will cycle. Subaru can not find the problem other than refrigerant leaks. I believe the AC compressor/clutch is defective."

"I WAS TOLD WHEN I GOT IT CHECKED LAST SUMMER, IT NEEDED A NEW COMPRESSOR. I THOUGHT IT TO EXPANSIVE AND DECIDE NOT TO GET IT FIXED THEN."

"Complete and sudden failure of compressor while driving resulting in loss of air conditioning. Ruptured compressor replaced under warranty at no cost within a few days."

"A/C quit cooling at 36000 miles Dealer replaced compressor as a courtesy"

"a/c failed completely about 34 months into ownership. Dealership fixed the problem for free under warranty."

"A/C did not work"

"The air conditioner was blowing warm air for about a week last spring in 2019 and it was under warranty and was fixed."

"Each summer we had to do an aircondioning repair. Blower, condenser,leak of the refrigerant. Basically the ac stinks compared to any other car I have ever owned. Still does not cool well and my wife states she would not buy another Subaru because of this issue.The dealership is friendly, but expensive."

"air was not cold. Took it in 7/15/19 and they said there was a small leak in the compressor. Fixed it. Took it back on 8/28/19, air not cold. Replaced condenser. After that worked fine. No further issues. No charge, under waranty."

"leaked, so had to be replaced"

"Compressor replaced soon after lose of cooling."

"Stopped working and cooling. Replaced under extended warranty purchased at time of sale."

"A/C stopped working summer of 2019. Condenser was replaced by dealer (not same one I bought car from) via extended warranty I bought at time I purchased vehicle."

"Last winter I noticed that the defrost setting didn't seem to clear the windshield as well as it used to. During the first hot days this spring was when I realized the a/c wasn't working."

"A/C stopped workingin July 2017. System recharged, but stopped working again in March 2018. Dealer fixed, no charge even though it was out of warrantee"

"The primary issue was the fact that the part was back ordered and it took a long time to get it fixed. The nightmare was dealing with the Grand Prix Subaru dealership in Hicksville, NY"

"It developed a leak and had to be replaced."

"the compressor quit working, was replaced the next day after I reported it to the dealer, covered under warranty"

"Less than effective cooling of cabin"

"Brought car in for hot air coming into car. The service rep attempted to convince me that the issue was contamination of the freon. I told him that Freon was not a serviceable item. He said it was and would charge me 200 if there was a loss of coolant. I told him the car was still under warranty. He said it did not matter. Since the compressor was replaced the Freon or refrigerant was replaced free of charge."

"suddenly failed, needed replacement, attributed as factory defect at repair site"

"The compressor stopped working because the part broke and had to be replaced."

"Stopped blowing cold air"

"A/C stopped working in the fall of 2017. Took it in for service. They found nothing wrong. Charged it and put a dye in to be able to find leaks later on. I didn't use the system over the winter, but the first time I needed it this spring in hot weather the A/C was not working. It is scheduled for service next week."

"stopped working"

"On the first warm day of this season the A/C blew hot air. On taking it in, the service dept. indicated this was a common problem and getting a new compressor would take a week. It's covered under warranty and the Subaru folks are handling it well. I'm so happy with the car otherwise that this has not really bothered me."

"In the middle of a heat wave I realized that the A/C was blowing hot air. Dealer said the compressor has an impact crack, possibly caused by rock in normal driving conditions (I use the car for commuting in the city, not off-roading). No other damage to car. Dealer said this isn't covered by bumper-to-bumper warranty, but has said they will repair it free as a courtesy gesture since the car is under 18 months old. Still waiting to get repair done -- waited 4 days for initial appointment, another week for the part to arrive, now another 6 days until earliest available appointment."

"System stopped working, but was still just under warranty."

"Warranty repair for a known issue - there was a Subaru bulletin re: the A/C"

"Noticed this spring that the a/c was t very cold, took it to the dealer under warranty and they replaced the compressor"

"My car is only 2.5 years old. The compressor and condenser should not be a problem. I bought the car for reliability. I have never had this problem with any other car I've owned."

"A/C failed to work, Mechanic said it had developed a leak."

"Not blowing cold enough air to adequately cool the car interior. Was initially told it was a refrigerant leak which could not be found, but subsequently had to replace the compressor"

"A/C system leak."

"THE A/C DOESN'T WORK"

"AC system failed after 2 and 1/2 years. Fully covered by warranty."

"It developed a crack and was leaking. The car has never been in an accident"

"A/C Compressor failed. Subaru replaced it under warranty but it took 4 weeks to get the part."

"Rock penetrated the A/C compressor requiring complete replacement. This was not covered by warranty or a maintenance agreement I had purchased. I feel they should have better shielding of the compressor."

"They have not ordered a recall, but I’ve read this is a very common Forester problem on Subaru blogs and the internet"

"known defect under warranty"

"AC quit working 5 months before I fixed it"

"Replaced ac condenser and charged ac"

"AC stopped working w/in 15 months of ownership. Dealership had to order a compressor which took over a week to arrive"

"Fans were blowing hot air. Compressor O ring was not working - with condensate leak. They had to replace the entire condenser assembly at $600. Covered by extended warranty"

"Compressor stopped working and needed to be replaced"

"The Air Conditioning failed to cool, the dealer under warranty replaced the air conditioner compressor at no cost with a ride supplied from dealer home and back the same day during the repair. Web research indicates there was a batch of faulty Subaru AC compressors but no recall was made. There is mention of a repair notice, but that notice did not list my model 2.0 XT Forester. The failure and repair was handled professionally and we are still happy with Subaru and our 2017 Forester 2.0 XT."

"Compressor had to be replaced. Friend at dealer told me that they were replacing many compressors."

"A/C wasn't providing cool air. Problem was determined to be a leaking compressor."

"AC did not work at all this spring (2019). We took it to a dealership, and based on their reaction, they clearly knew that this model/year had an AC compressor issue. The AC was repaired under warranty."

"A/C stopped working and was covered by warranty"

"Began to Blow warm ait ( uncooled) in early June. Dealership rechages system which work for 3 weeks. By that time A TSB was sent out describing the same issue with the resolution ti replace condenser. It took 1 week for the parts to be delivered & installed"

"a/c not cold enough"

"compressor did not work well"

"The compressor failed suddenly at about 16000 mile and needed to be replaced. Due to parts unavailablity the car was out of service 5 days."

"repaired under warranty, known issue this year and model"

"A/C stopped working during the early summer. Compressor was replaced under warranty."

"The air conditioning stopped working in AUGUST. The part and replacement cost was covered under recall but it was a very uncomfortable couple of weeks until I could get it replaced."

"bought this vehicle used from a dealing 2 months ago. Turned on the AC a week ago and found it not working. Taking it to the dealer tomorrow. Also having them look at the jerking transmission and vehicle is slow to start, maybe a under sized battery."

"A/C totally stopped cooling. I had to have the compressor recharged with coolant."

"A/C compressor stopped working and I learned it was a problem with the new Subarus."

"The used vehicle we purchased was utilized as a dealer loaner and it was apparent a week or two after the purchase that the A/C was not working well. Dealer tested the system and then replaced it under the warranty."

"Compressor failed and was replaced under warranty"

"A/C was not cooling, and it was determined it was the compressor that had failed. At first, the dealer stated it was out of warranty, but the dealer covered the cost of the entire repair nevertheless."

"During inspection and 18,000 mile check up, it was discovered to be defective."

"Bought used from BMW dealer. Didn't have to use A/C system at the time, but have recently and have noticed that it doesn't cool as well as my 2007 Civic or my wife's 2014 CRV. Not sure what to do, just heard talk about they do not cool that well"

"The problem started in June 2019; the A/C appeared to be less strong than I remembered. Eventually I realized it was blowing hot air out of the passenger side vents. Only on that side. The driver side wasn't blowing much of anything. The problem got worse into the fall and eventually I took it in in the late Fall and they repaired it under warranty."

"Climate control was weak from the factory and became non-functional during the winter. Subaru service did not restore the system to functionality. Now, there are electronic issues wherein the engine surges in one second bursts when automatic temperature setting is activated, with no actual climate being controlled."

"All the Forester electronics are too complicated. The handbook is too thick and too complicated. Very difficult to change time and date. Subaru mechanic tells me that when standard time begins they are swamped with people unable to make the change. Never had this trouble before. The Subaru handbook assumes everyone is a techy. It all boils down to incompetent technical writing. Their handbook would never pass the U.S. Military guides because they are too complicated for an enlisted man to understand. That is my overall reason I will not buy another Subaru"

"Very cold car in winter weather. Takes a long time to warm up."

"The vehicle's air conditioning control panel failed and required 3 visits to fix due to the manufacturer's inability to send the correct part to the dealership for the repair. As a result, we did not have adequate air conditioning for about 4 months during last spring/summer."

"blows warm air. have to turn off A/C for awhile to get it to work. Has been repaired twice but did not fix the problem"

"noisy"

"Blower motor has developed a whine or chirping sound that is very annoying. There are many reports of this on the internet, of which the motors have been replaced under warranty. Unfortunately, I'm out of warranty, but will definately have fixed at the next service."

"We eventually received all new parts in our 3rd year, but had to to pay the deductible for the extended warranties. This was VERY costly The dealership gave us a loaner but with restrictions for travelling. Ie ezpass and no out of state driving."

"Quite suddenly on a trip, two years after purchase. Dealer repaired under extended warranty. No problems since."

"AC stopped working"

"AC was not cooling at beginning of summer. Diagnosed as condenser which dealer had Subaru cover under warranty."

"This was a well known problem for a certain factory run. Although it was out of warranty for a few months, the condenser was replaced without cost to me."

"Had a hole in the condenser. Possible road hazard. Unsure."

"Lost cold air, refrigerant was replenished. Found leak after 2nd loss."

"A/C only blowing warm air"

"Air conditioner started blowing warm air for about 2 weeks until we got it repaired"

"I believe the dealer replace the condenser, even thought the condenser might not have been at fault. Regardless, the fix was covered under warranty."

"Noticed AC not working 5/15/2020. Brought to dealer for service 5/19 problem resolved under warranty 5/21"

"Faulty,would not provide cold air,not a recall,but a sub par known part"

"a/c stopped cooling when odometer was around 24000, dealership attributed it to failed condenser, some refrigerant leaks, failed O-rings."

"Ac stopped cooling and was blowing hot air Fixed under warranty"

"In fall of 2019, the a/c didn't work as well as it should have. By this spring, it didn't work at all. A new condenser seems to have solved the issue."

"Material seems to be very thin"

"The condenser leaked .The AC stopped .It was replaced ."

"I found out some 2017 Subaru Foresters had an air conditioner problem. Mine needed the condenser replaced at my cost."

"Condenser failed JUST before the vehicle went out of warranty. Replaced by dealer under warranty"

"no AC. Condenser had a break in it and all refrigerant leaked out. Condenser and refrigetant were replaced and problem was resolved"

"Bad condenser for that years modrl"

"Air conditioning blew hot air during summer. Dealer replaced refrigerant but could not find leakage source. This occurred 3 times. I looked up 2017 and 2018 Forester owner forums and found multiple citations by other owners who fixed similar problems by demanding condensers replacement even though they like me never experienced a positive leakage test. No recall issued but there was an obscure technical service bulletin recommending parts replacement, including the condenser, if repeated episodes of low refrigerant and air conditioner failure occurred. After the last visit for yet another low refrigerant episode, I suggested that service look for the relevant TSB. Dealer replaced the condenser and since then have not encountered the same problem. All visits and diagnostics and repairs were done under the vehicle warranty."

"a small hole was found"

"The unit was part of a known problem and was replaced under warranty"

"In Spring 2019, AC stopped functioning. Condenser was replaced. Under warranty."

"Kept blowing hot air. Service Mgr said it was a problem in 2017 Forester. Replaced the same day under warranty."

"The air conditioner stopped cooling the car but the fan continued to blow. It was repaired under warrantee with a $100 copay"

"Condenser developed very small leak, let refrigerant leak out and AC would not cool. Just a few months after car warrenty ran out. Dealer wanted $900 to repair, took it to independant shop which repaired it for $500."

"The condenser leaked Freon. It's a manufacturer's defect but no recall issued. Dealer fixed free even though vehicle was just out of warranty."

"with the onset of warm weather, the first time we used the AC, it was unable to produce any cool air. The dealer diagnosed this as caused by internal failure in the condenser which allowed all of the refrigerant to escape. It was replaced under warranty at 30,000 km (1 year 7 months after vehicle delivery)"

"Condenser was cracked, possibly from FOD from the highway."

"A/C stopped working when the weather got warm this spring. It was under warranty, and the dealer replaced the condenser and recharged the coolant."

"AC stopped cooling during the summer. Condenser had to be ordered- took about a month. Condenser was replaced. Repair took 2 days. Was given loaner car during this time."

"The condenser was defective and replaced free of charge under the warranty."

"less than one year old and the AC quit. took 3 trips to dealer to get problem resolved including sending out for the part."

"Condenser defective. Fixed as part of warranty"

"Went to run the A/C and was blowing warm. Issued identified as leak in condenser. Covered under warranty"

"less than 2 years after purchase the condenser has a leak and needs to be replaced at a cost of $700. obviously the system cannot generate cold air and summer is coming. I am not happy"

"There was a leak. The condenser was replaced under warranty, but it took a while. The AC had stopped working."

"The A/C condenser failed & needed to be replaced."

"it stopped functioning and had to be replaced"

"As stoped working took about 2weeks to get parts was covered under extended warranty. So far working good."

"No Air conditioning when I tried using it on first warm day. Dealer had part in stock and replaced condenser."

"Air conditioner was not working properly."

"Same as compressor. Only 2.5 years old. Never had to replace this in another car I've owned."

"The Subaru dealer that I bought the car replaced the condenser under warranty ,he told me that they had a problem with condensers on some of the 17's."

"Air conditioning system was blowing warm air. I live in Florida so AC is essential all year. Brought car to Subaru dealership and condenser was replaced under warranty-no charge."

"air conditioner did not work when needed in hot weather. Took vehicle to local dealer who said couldn't get at it for 5 weeks. Phoned 2 other dealers. One said 3 weeks waiting time the other said 4 weeks waiting time. Took vehicle to 3 week wait where they discovered the faulty condenser and would order a replacement. Had to wait one more week before the replacement arrived. i.e. 4 weeks to get a condenser replaced. Inane!"

"Condenser had to replaced as it was leaking. Work performed under warranty"

"The condenser was leaking and had to be replace under warranty"

"Internet resources and conversation with the dealer indicate that the 2017 Foresters had defective condensers. The dealership said that they were experiencing a significant number of deteriorated condensers that needed replacing. Otherwise the car has been flawless. I'm wondering why a recall hasn't been initiated for the condenser problem."

"Condensor failed, all refrigerant leaked. Covered under warranty. Dealer had one in stock, manufacturer defect in early 2017 batch."

"Subaru acknowledged there was a problem with Mfg of condenser"

"Dealership said it would take two weeks to see it. Local shop replaced the condenser in one day. Not happy with dealer."

"AC stopped working"

"A/C Condenser developed a leak causing complete loss of coolant. Condenser was replaced under warranty"

"Leaked refrigerants"

"Original Condenser failed and was replaced in 2018. Replacement condenser failed and was replaced in 2019. Now on my third condenser in 35 months; 41,000 miles."

"in the grill opening under the license plate road debris is able to enter the engine compartment and strike the condenser causing it to leak the refrigerant. A design flaw in the grill ? My car was under warranty,but it could happen again and again------a $950 repair bill! Subaru HELP1111 ar"

"NEEDED TO BE REPLACED UNDER WARRANTY"

"Something hit the A/C condenser to cause a leak. We took it in and the condenser was replaced, the A/C was recharged, now the A/C works just fine. No charge to us since we have a full service lease."

"The part failed and was replaced under warranty."

"Condenser failed w/less than one season of use. Dealer told me that this is a common problem on late model Foresters."

"AC stopped working, the condensor was bad and required replacement. This was covered under warenty."

"Weld failed in the condenser which made the A/C stop working. Apparently, this is a common problem in 2017 Foresters."

"Subaru had problems with the condenser failing. They replaced it without issue."

"lost ac due to condenser failure common problem for this year subaru"

"2nd a/c failure. 1st failure due to leak in condenser. 2nd failure due to evaporator leak. Both repairs covered under warranty."

"I had my Forester in to Subaru for 3 year maintenance. When I got it back, everything was checked tested and OK.. It was August and when I drove it off the lot, I noticed only warm air blowing out of A/C system. I drove it right back to Subaru where the Service Manager confirmed my observation, He said the it would cost me $900. to fix it. I said that it was just checked and rated OK. They called Subaru and got an authorization to replace the evaporator UNDER WARRANTY. I noticed on CR that on the reports on the 2917 Subaru Forester, the EVAPORATOR was the only bad mark. Subaru should have had a RECALL rather tha wait until mine failed to fix it . It took an afternoon to do it.The Service manager pointed out a pile of cardboard boxes in the parking lot --- he said that the were full of bad condensers. You cAn add my name to the list of Subaru evaporator victims."

"We had water leaking onto the passenger side front flooring. Multiple tests to determine source of leak. Ultimately thought to be poor drainage from AC system and was corrected to our satisfaction. A very vexing problem which required overall 5 days without our car."

"stopped cooling"

"The part failed and was replaced under warranty. The service required several days to complete. A loaner vehicle was provided."

"The thermostat for automatic temperature control required re-calibration. No charge."

"The climate system and heater does not provide enough cool air or hot air to be comfortable. We have not repaired those problems yet. We will shortly."

"CAR DOES NOT GET HOT AIR UNTIL HEAT CONTROL IS SET TO MAX IN COLD WEATHER"

"Car does a very poor job of heating the foot areas of both passenger and driver."

"did not heat up quickly. I was told this was a problem with my not turning off the AC button when I put on the auto heat"

"It takes a long time to heat up in the winter and a very long time to cool down in the summer."

"The result of condenser failure."

"I believe the refrigerant leak was in the evaporator. Fortunately, it was repaired by the dealer shortly before the warranty expired!"

"Leak related to hole in the condenser."

"refrigerant recharged in March and dye added to find leak. Discovered in July that A/C did not work. Repair scheduled for 8/3"

"The air conditioning system bled out all the refrigerant due to a faulty (or weak) weld or braise between an incoming or outgoing metal tube and the condenser body."

"The refrigerant leak was diagnosed same time as condenser failed. I have no further info."

"two years in a row the condenser was leaking before the summer requiring replacement and refrigerant refill."

"Minor leak at seal in system. Leak area tightened without replacing any parts and refrigerant added. Issue resolved and covered under warranty. Cooling system has worked properly since it was fixed four months ago."

"Lost a/c cooling. Dealer fixed"

"ac blowing warm air, mechanic added refrigerant"

"Warranty repair"

"Leak was caused by defective condenser."

"No cold air from climate system. Dealer said condenser had a hole in it, causing a refrigerant leak. Condenser had to be replaced"

"At 27,800 miles the condenser leaked and the refrigerant escaped damaging the compressor. Both were replaced under warrantee."

"The AC runs too warm. The refrigerant was low but replacing it didn't solve the issue. They couldn't find a leak. The AC will be cold, I accelerate and it starts blowing warm air. My husband has a ten year old car and my daughter drives a much larger car, both have ice cold ac. It's ridiculous and would prevent me from ever buying a subaru"

"We got it fixed. Covered under extended warranty. Otherwise it would have costed us $600 instead of $50 deductible."

"Last summer (2019) the A/C system was not blowing cold air through driver side vents, only passenger side. Dealer checked vehicle and found it was low on refrigerant, charged me $150 since this is not covered under warranty. This May the A/C does not blow any cold air at all, and it scheduled at the Subaru dealer for diagnosis. I am disappointed that A/C refrigerant is not covered under warranty - if it is leaking something is defective! This problem hasn't been fixed yet."

"The AC did not work when vehicle was picked up. The problem was fixed at no charge."

"Leak was small hole in condenser. Probably manufacturers defect. Independant shop replaced condenser and recharged system."

"AC system parts had to be replaced due to corrosion under warranty"

"The air conditioner stopped working and was recharged by the dealer hoping that would solve the problem. Made it through winter but when needed on a trip to Florida it failed again. Returned it to local dealer in Ohio. Found hole in condenser which was then replaced and has worked since. Covered under warranty."

"Completely lost cooling, both evaporator and A/C compressor o ring leaks. Fixed at no charge under warranty."

"I noticed fluid in my driveway. Took it in to be checked and they told me they found a crack which was common on this model. They fixed/repaired the coolant system and filled it up under warranty."

"Air conditioning stopped working. Repair shop diagnosed loss of refrigerant. Unable to find source of leak. System recharged and now working."

"AC compressor had to be swapped and it had to be recharged due to leaks. 28K miles, stored in a garage. 2.5 years old"

"AC just stopped working on a hot summers day. The problem was fixed on warranty. According to the garage coolant had leaked."

"under dash leak--dealer fixed as warranty repair even though it was past 36 months"

"aggravating because it took 2 trips to dealer to have repaired"

"The air conditioning failed to operate. It was fixed under warranty by the dealer. They also replaced the compressor while they were at it."

"Air was not cool; Subaru service explained that the seals were leaking and fixed problem under warranty."

"A/C wasn't working properly. Issue was a known problem to Subaruand covered under the warranty."

"The AC system had a leak that was repaired under warranty."

"Climate control would not cool. Dealer fixed the leak."

"Dealer boosted refrigerant and wait and see if it's a problem later"

"Within 30 days of purchase the air conditioning stopped working due to coolant leaks. Dealer repaired at no cost to me and also provided free loaner vehicle while repairs were made."

"A/C stopped cooling in the middle of summer. Repair was done under warranty, and Subaru gave us the use of a loaner car while ours was in the shop."

"Air conditioner did not seem to be cooling interior of car as it should - took it back to dealer recently and air conditioning unit only had 2 oz of coolant left instead of usual 16 oz. Dealership is in process of determing where the leak is so that they can fix it"

"Not cooling well"

"A/C system developed a leak in one of the line connections, which was fixed under warranty."

"Over the very cold winter seals failed in the high pressure refrigerant system"

"Dealership covered under warranty."

"Problem caused by defective condenser."

"Air refrigerant became low, not allowing a/c compressor to quick in at about 50000 miles, signalling a leak. Dealer would charge $140 dollars to diagnose problem."

"There was a leak and Subaru repaired it under warranty"

"Small pinhole leaks found after multiple visits"

"Not cooling as well as it should"

"Slow leak in a minor component in the AC system. Common problem. Dealership was great, fast fix under warranty."

"due to condenser"

"A seal in the refrigerant line failed. It was repaired under warranty."

"Service department snafu. Appointment 10 AM while I wait. Did not get to mechanic until 12:10. Then lunch break, out 2:30. Initial inspection showed possible problems w tires. Not addressed by mechanic. They wanted to get me out ASAP. Condenser leaked refrigerants - under 3 yr warranty."

"No AC when turned onbecause of low charge, presumably a refrigerant leak"

"A/C totally stopped cooling. I had to have the compressor recharged as it did not have enough coolant. So there seemed to have been a leak."

"Refrigerant Leak due to faulty pipe at aprox. 20000 miles"

"REPLACED CAMERA"

"needs daily cleaning in winter otherwise not usable due to water, salt and dirt covering camera lens; when used at night, backup display is excessively bright, almost to the point of blinding when being viewed; very distressed by inability to disconnect the 'Event Data Recorder' which I did not know existed until I read the owner's manual after purchase. The dealing refused to answer any of my questions regarding this device (where is is located, how can it be removed or disconnected?)"

"Just the blind spot detector"

"When weather is cold the camera/sensor were not operational until the car warmed up on two occasions"

"Three times in the five months I had the Forester - the back up camera did not come on. The entire screen was black. Dealer could not duplicate issue. Also another frequent complaint on Subaru Forums"

"Took car to selling dealer to have auto-dimming inside rear view mirror with HomeLink installed. When I picked it up, image from rear view camera was shown in display whenever engine was on, not just when in reverse, and back-up lights were on too. Had to return to dealer which took 3 days to diagnose problem. Wires had been pinched when new mirror was installed. Had to replace mirror wiring harness. Solved problem"

"One of the side cameras in the back was not operating properly, so the dealership replaced it."

"will not eject"

"Same comment as radio"

"would not eject"

"Quit working will not lead/load cds. Subaru says cannot fix CD player. Due to backup camera must replace all at $800."

"Over computerized. Too complicated. many features not needed or ridiculous. Changing clock time overly complicated. Radio station selection overly complicated. Manual is incorrect or badly written. Horrible technical writing"

"I have XM satellite radio. Every once in a while,when in XM mode,the system does not allow me to switch to FM. And Vice versa. When listening to FM, can't switch to satellite. I have to turn the car off and restart to fix the issue"

"When the temperature drops to below 0 degrees F the display becomes erratic and freezes. Issue resolves when the temperature rises and/or the car warms up"

"This issue is related to the radio & SIM card"

"Occasionally the screen freezes, and becomes completely unresponsive. At those times I am unable to control or change the audio settings or access my blue-tooth phone connection or use the navigation system. The problem goes away when I restart the car."

"Infotainment screen locks up temporarily on occasion. Not sure if it is updating or it just locks up. Turning car off/on resets it."

"The touch screen was sometimes not responsive; sometimes it changed radio stations without my touching it; sometimes it changed the current radio station preset to a different preset (i.e., it would beep and change the current station to 91.5, then the next preset to 91.5, etc., up to 5 stations, without my touching it). It seemed to be possessed. The dealer took it in for a warranty fix and replaced the system. Since then the new system sometimes loses my phone pairing, which never used to happen before. They blame it on the fact that I have a Moto G5 phone with service from Mint Mobile which they say is unsupported; however, it worked perfectly most of the time, and sometimes out of the blue it will lose my phone."

"Radio turns on by itself, cannot access phone, fm stations or turn it off unless I stop, turn the car off and restart it. Has also turned itself off with same results."

"Infotainment system freezes at times, rarely though. Maps are inferior to Garmin or Tom Tom could be better"

"The screen would freeze as well as the radio and CD control knobs/buttons. This includes the controls on the dash and on the steering wheel. The only way to fix it was to restart the car. I took the car into the dealership several times for this problem but they were unable to fix it. Eventually Subaru issued a software update that fixed the problem."

"The display screen went blank. Took to dealer and he repaired it with some kind of software issue."

"The entire audio system failed and was replaced under warranty"

"Half of screen became black, half of screen was working."

"This is the second of the three Subarus we've leased that has an interface problem with an iPod. I was told with the other Subaru that it was a fuse; if it was, the fuse kept blowing. The Forester has the same problem. I now just use the aux cable."

"When screen freezes up, nothing works. Not the phone, radio, pandora."

"System does not recognize/can't connect with the iPod. My iPod works fine with my other Bluetooth systems in my home. So the problem appears to be with the vehicle's music system. It worked at one time, but no longer. Have not yet had it serviced."

"Volume, for podcasts, for example, goes louder and quieter, from barely audible to very loud when connected by Bluetooth. Using the wire connection works."

"No one knew how to interface my smart phone navigation with my car's audio system. Finally, a salesman was able to help with with one app, WAZE. The other navigation apps still don't work. And, when Sirius XM had an update, it wasn't compatible with the Subaru and many functions of Sirius XM quit working. It took about 6 months for a fix to go through. The fix took 2 hours and deleted my phone information. Took a while to figure out how to get my phone to work through the car's audio system."

"If I pair my phone to the built in Bluetooth, the car will automatically begin playing music at high volume every time I start it up, even if I had the stereo off when I last used it. This is very distracting and potentially dangerous because it means that while backing out of the driveway my stereo will automatically turn on without prompting at a loud volume and make me jump. It nearly caused me to back into the neighbor’s car. The most frustrating part is that there is no way to turn off the autoplay in the menus of the car’s entertainment system, so the only solution I could find to stop this is to unpair my phone with the system and avoid using the bluetooth integration all together."

"The GPS wasn't working so dealership replaced screen with a Pioneer system. Now there are two different screens that each need their own instruction manual. I don't know if they can be synced Due to the pandemic I have not gone to the dealership to sort this out."

"as you go through the steps to search for an address, the available letter/number keys is reduced. for ex. if your location is on an avenue, when you get to that point, only the S and T keys can be selected. or if the house number is 3005, the 5 is not available. in other words the range of correct addresses is not complete. This is so frustrating"

"Look under the 2018 Subaru. Same problem, but the car is in a different state (we're snowbirds) so when we get back to Florida, we will have to go through this again."

""out of the box", the system was erratic and would change directions in the middle of a turn or would switch back and fort. Update did nothing to help. Dealer could only "restore to factory settings"."

"Still using technology long surpassed by Google, Microsoft, Yahoo, even Apple. Can't search for locations by name, and must cumbersomely type addresses, cities, and street names. I have to use Google Maps to find that information, and at that point, why bother using the built in nav in the first place? Pathing algorithm sent me inexplicably off the highway then on again 100 or so yards later. There was no blockage, or accident, or any other reason. I know now not to trust it, which is the o"

"On more than one occasion, GPS and navigation system malfunctioned... location and directions were significantly in error and would not correct without complete reboot of system by turning off the car and then back on again"

"When I took the car home the GPS did not work and I had to take it back to the dealer the next day to have it repaired"

"System not accurate, system locks up/freezes, will not reset until engine is shut down"

"The vehicle came brand new with outdated software. It was a 2017 model with 2014 software."

"Frequent problem with driving instructions not providing information regarding lane exit side of Interstate highways. Small turn arrow on GPS screen is hard to see and not always correct. System continues to announce traffic jam ahead Frequently only two cars are ahead."

"Gps stopped working."

"horrible navigation. For some reason doesn't know where the car is. Let's me know to turn almost after the turn. I have to have my phone on to Googlemaps to obtain proper notification"

"The GPS system is not accurate. A replacement unit was put into our car and same problems still exist. i.e. at times it shows direction of travel south when we were going north. (compass in window shows correct direction). Our local area driving has shown more problems. The GPS was supposed to learn your preferred route, it does not. Voice command for directions is cumbersome at best; most times does not work. When typing in find around here Costco it listed the same location 3 times etc. and thus showed 101 Costco locations in the area. The GPS is tied into the voice command system which needs improvements. When asking it to go to phone feature it sometimes just dials a number even though it was not told which number to dial or changes radio station. The GPS did not follow route it showed it would and changed as we were traveling on a trip. Local driving - it instructs to go incorrect direction to get to destination. When traveling on Seaford Oyster Bay Expressway (on Long Island) going north; just prior to reaching the Northern State Parkway it shows in front of us the road called the Southern State which is actually 5 miles SOUTH of that location. Because of these kind of things we cannot rely it GPS in this car to get us safely to locations we are not familiar with."

"Subaru couldn't update the latest maps software. They had to replace a main component in the dash."

"When it is set to drive to a selected destination, the Subaru Navigation system frequently gives wrong directions. I now use the navigation on my smart phone, instead of the built-in Subaru navigation."

"It will not work at times & the volume control will not stay on the volume I set it on. Routes are poor at times. the 3d picture is not good."

"GPS/Nav system replaced under warranty."

"From the beginning, the in dash system is out of date with area maps, periodically freezes etc. one time it froze driving through The Bronx and it tried to get me to get off the highway. Ir never redirects due to traffic conditions,. I’ve had updates done a few times, however, I find it frustrating to use and inconvenient to have to keep taking it in to get updates. worst part is, is the it is known within the Subaru community that their NAV systems are not that good."

"Doesn’t update well. Update in road construction not noticed by gps."

"The GPS would constantly offer alternative routes if there was any traffic. There was no way to turn this off. The head unit was even replaced to no avail. Subaru of America stepped in and will be crediting me for the problem with the head unit."

"The GPS does not accept many addresses that a Garmin does."

"The nav system is virtually useless. The command response is VERY slow, and doesn't always interpret the command correctly. When giving a command to find an address and directions, it takes several attempts before the command is understood and executed - if it is ever understood at all. c"

"Failed GPS sensor"

"Robot tells me to Exit the Highway for no good reason"

"all electronics are hard to use"

"The pairing of a cell phone was easy. The problem was the car remembering the pairing. Intermittently the system would forget that a bluetooth cell phone had previously been paired."

"It does pair but no one can hear me. Subaru can't fix it"

"Bluetooth is not reliable. Microphone in the car is poor quality and often the audio quality is so poor others can't hear me and I have to switch to a wired headset"

"Since the new radio was installed. Phone will not stay paired"

"The dealer has reset the Bluetooth function three times and it still is not working now. The manual is useless"

"The sound quality people hear that you call from the forester with eyesight is very poor. I had the dealer call me from multiple of their new subarus. The forester with eyesight is awful. Their other cars sound crystal clear. They eventually told me there isn't anything they can do. They said to wait for a software update"

"The infotainment system was not working for 6 months. The phone would not pair up with the Bluetooth, making it impossible to make or receive phone calls. Several trips to the dealer, bought a new cell phone after being told that was the problem. It wasn't. Finally, the dealer installed a new unit. Still did not work. Turned out the wire connection was placed into the incorrect fuse box. Very frustrating"

"Very poor connect quality while on bluetooth"

"I actually described the problem in the prior description."

"My dealer has reprogrammed the blue tooth connection several times and I have now learned to do it myself, but the fix never lasts more than a few weeks before i lose the connection again."

"pairing drops outg & we have to reset it once a month or so"

"Every time Bluetooth has updates we have pairing issues"

"It randomly, as far as I can tell, becomes uncoupled from my phone. I don't know if it is a phone issue or a car issue."

"The Forester's Bluetooth interface can save information on devices it has paired with previously. However, if it has been more than a week or so since the last time a given device was paired, the Forester says it's connecting, but doesn't, and the other device can't even detect it when scanning. It is necessary to remove and re-add the device from the Forester's list, which is complicated by the fact that the Bluetooth settings don't always offer the remove option in the menu. It seems like that only works if you use the steering-wheel buttons to get to that screen, rather than the central controls. This has happened repeatedly with five different smartphones, none of which have had problems pairing with anything else after long periods not connected to each other. Also, once the Forester has paired and is playing, the screen continues to display the music information that it got to start with, rather than updating it as new tracks are played."

"Poor quality phone audio when paired. Callee cannot understand caller from Forrester. This is a known problem with Harmon-Kardon Bluetooth system."

"Phone pairing stopped working. Dealer reinstalled software, resolved problem."

"Very difficult to connect, so after reading the manual several times and trying all sorts of fixes, just gave up!"

"The system automatically will call my phone & then I'm unable to hang it up & it deems the whole radio & navigation system useless."

"Stopped working. Subaru replaced the radio, guaranteed, and is up and running."

"Phone pairing comes and goes with one phone or the other"

"Car initiates a call from my phone to my phone when I turn it on."

"Bluetooth cell phone conversations vary in quality from mediocre to unintelligible. Seems to be a fairly common problem in this model and numerous software updates at the dealer have been futile."

"The phone pairs about 95% of the time, what does not happen at all is the bluetooth sytem oes not bring over my favourites. And when I enter the numbers manually into the speed dail function, the next time I start the car and the phone gets paired, the speed dail numbers have been erased."

"Would sometimes disconnect from my cellphone"

"In the radio mode, there is an uneven modulation of sound (volume decreases and increases on its own). This results in the operator constantly adjusting the volume."

"The radio seemed possessed. It would reset my present channels without my touching them, sometimes while I was watching. Beep (change) Beep (change). Sometimes I couldn't turn it off. Other times it came on without my touching it. They replaced the entire system after several visits."

"There was a short in the radio/speakers due to water coming in contact with a wire under the driver's seat"

"I had a Passat previous to the Forester and saved all the radio stations that came in well with the Passat. Virtually none of those stations come in and those that do fade in and out. The worst GPS radio combo I have ever owned."

"No radio reception either AM or FM"

"The HD Radio Signal keeps cutting in and out. Problem reported on Subaru forums since 2014. Had dealer look at it twice before we duplicated the trouble. Dealer told me "operating as designed" My family has 2 other 2017 Subarus with radios that do not drop the signal & the loaner car I had from the dealer also did not drop the signal. Dealer & Subaru Corporate cannot tell me why my model radio drops the HD signal while others do not. Both dealer & Subaru corporate pretty much told me to get lost"

"The entire system, CD Radio, would start scanning and there was no way to stop it or reset it. Subaru replaced entire unit"

"the radio would freeze and become unresponsive to all controls; replaced under warrantee"

"Sirius radio freezes up unexpectedly and will not allow the following to take place: switching of Sirius stations, proper operation of Navigation icons & voice controls, will only allow Am or FM stations until vehicle is turned off and restarted. Radio & SIM card has been replaced once but still happens. Dealer has been exceptional in trying to correct problem and is still working with us."

"Sirius Radio could not reconnect every time I started the car. I had to call the company and have them send a signal. The techs at both Subaru and Sirius determined that my factory installed radio developed Radio Amnesia. Subaru sent my dealer a new radio and it was installed and the problem was resolved. There was no charge for this repair by Subaru. I am completely satisfied with this issue. The dealer is Bryan Subaru of Kenner, Louisiana."

"The Sirius works rarely now. I called Sirius and went through a re-booting of the radio, and it fixed nothing. Sirius said it is a problem in the radio/antennae, etc. I will likely get it fixed next week."

"signal goes in and out. does not get constant sound level or station hold"

"usually does not connect to phone"

"After receiving the Sirius XM signal for about 1 year, I ceased to receive it, or, if I phoned to have it resent to the car, it ceased to receive it after turning the engine off. My Subaru dealer updated my radio software, to no avail."

"Sirius radio only. the actual radio works fine. It will not display the channels. I have to click through them one by one by hand.."

"Radio would not play Sirius radio... dealer replaced radio"

"radio would reboot while driving sometimes. Once while driving it started beeping and all preset stations tharted scrolling and then all were replaced with the station I was listening to. Sometimes radio would repeat 3 or 4 words or a musical phrase. Unit was replaced by dealer with a rebuilt unit. Replacement unit still acts funny sometimes and dealer did a software update. It still does a rare unusual beep or screen change."

"When I start the car, the XM radio returns to the 'commercial channel' that tries to sell you XM radio even though I am already a subscriber."

"Radio went to full volume, plus static. Only able to turn-off."

"There seems to be a problem with the SIrius radio, that the stations don't show up to choose. You have to scroll through the channels and have a channel guide to know what you are listening to."

"Software updates tend to fix most problems but sometimes cause others. The car clock doesn't always stay on the correct time and when daylight savings time changes it is a major thing to change time. My other vehicle changes automatically. You would think a vehicle with GPS would be able to keep time automatically."

"confusing directions in using with known routes"

"Warning lights on dash went haywire and showed multiple failures. Software update solved this."

"Car would not start on 4 occasions. Had to get battery jumped. Subaru did software update and installed a more powerful battery at no charge."

"Sirius radio started not showing station lists, though one could hit the forward button to scroll though stations and still select stations you had saved. It took a lot of online research and discovered service bulletin 15-205-16R. Essentially, the consoles Subaru made (or had made) did not take into account sufficient memory for an increase of Sirius stations that came over time. Subaru has come up with a software work-around for this, but dealers differ in whether they will install it for free or varying prices. The best I can find at dealershops near me is $150. Supposedly, Subaru of America will refund you the cost if you provide them with the dealer's service receipt, but it only comes as a credit for service at an authorized dealer, at least this is what I understand from the forums. I haven't contacted SOA yet to confirm as I'm not yet ready to go through the hassle."

"Serius XM stopped supporting the factory installed radio. They had a software update to fix this, but it couldn't update automatically by satellite, and the dealership had to do it twice, which took a few hours of waiting."

"Blown rear door speaker. Replacement was covered by warranty."

"The speakers are fine for music, but the sound quality of calls is poor."

"March 2,2020 ignition would not turn. Car had to be transported to dealer to repair. This issue is addressed in the Subaru, but apparently Subaru hasn't been able to fix it so it doesn't happen."

"There was an issue with the vacuum system that prompted check engine light and negated ability of eyesight systems to function. Repaired under warranty. They replaced some type of pump? located above the rear axle. Works OK since."

"When making and receiving calls, the microphone functionality is consistently poor. I am often forced to pick up my phone to take a call."

"When using the Voice commands for phone calls and audio, the system did not understand the commands given."

"After purchasing the car I was then informed that the car would not accept voice commands from an Android device. This was NEVER published anywhere. SO I have no voice input at all because I don't own an iphone. And they said there is no software fix or upgrade for it, meaning they don't want to do it."

"frequently"

"Seemed to be influenced by other sounds like wind, became more difficult to call contacts while driving, just stopped trying."

"voice recognition system confusing: does not use natural english but requires memorized commands. Often fails to understand commands, is essentially useless."

"Unable to communicate using voice. Module/fuse replaced by dealer"

"This is the same issue as I reported in the previous box"

"Recognition of voice commands is spotting. Sometimes doesn't understand what I am saying and I have to repeat the command, cancel and start over. Sometimes after several tries I give up or pull over to do manually."

"The system's ability to follow voice directions is mediocre. It can never successfully provide navigation in response to voice commands, and has problems with accessing my phone's address book. Siri, though imperfect, provides a reasonable back-up option."

"The voice system is hard to use. The commands we give do not produce desired results. For example, to find Ross Dress for Less or J C Pennies, gives stores nowhere close to this name, and the results it finds can be hundreds or thousand plus miles away. Yet, when you type this in it finds it. Also, when trying to dial someone from my contacts list, it only finds my contact about half of the time. One frustrating lockout, is when the car is in motion, a passenger (i.e., my wife) cannot type this data in, the car must be fully stopped to do this. I understand the safety feature, but think there should be an option for a passenger to be allowed to do this. . Currently, I either have to stop, or as with the phone, I can pull it out of my pocket and have my wife find the contact manually. I wonder how many people will keep their phones out to do locate their contacts manually when driving."

"See listing of problems already detailed under GPS"

"SUBARU FORESTER 2017 Voice recognition does not work. The sales tech cannot make it work. Service manager Darin, also can’t make the voice recognition work. The lack of voice recognition is also making it impossible to make a hands free call. I have had three appointments at my Subaru dealership to try and get this issue resolved. Nobody knows how to fix this. Volume, for podcasts, for example, goes louder and quieter, from barely audible to very loud. Phone will reconnect sporadically. For example, if I stop to refuel and return to the car, the phone may reconnect and continue where it left off, OR it may reconnect but not continue playback OR it will not connect without my starting the reconnection. Most verbal instructions I make are about 3 to 5 seconds. The system continues to wait for about 18 seconds. This process takes about a minute to change from an AM station to an FM station."

"Voice control commands don't work. The system rarely understands what I am asking. And The sirius radio does not display all the channels. I have to click through them one by one."

"Listenning does not and has not worked."

"often have to repeat commands"

"Exhaust fumes entering passenger cabin was completely corrected under warranty free of charge"

"Airbag warning light is on but there is a recall for the airbag."

"Airbag light on passenger side was always off -- it took several months for the replacement"

"This was fixed as part of a recall."

"This warning that the passenger airbag could not work followed a notice of a recall for this issue from Subaru. It took six months for them to get the fix for this problem to the dealer. Since it just occurred, I still have to get it fixed and as I am high risk I have to find out if they will come get my car to fix it. They advised me to not have anyone riding in the passenger seat and did not offer me any compensation, but I intend to ask them for it."

"Passenger airbag warning malfunction. Seat pad with sensor replaced under warranty."

"Faulty wiring connector intermittently failed causing inconsistent passenger seat occupancy detection over a 4 month period. Was replaced under warranty prior to a recall being issued."

"Vehicle has recall regarding issue with passenger side airbag. Incorrectly turns off airbag when passenger is in seat."

"Factory recall still waiting to be contacted for inspection"

"Drivers airbag light comes on all the time due to the seat sensor"

"Passenger seat sensor light kept going on even though no one was sitting in the seat. There was a recall and it was fixed promptly."

"Issue tied to previous comments about airbag."

"Light indicated that no one was in the passenger seat when someone was sitting there. Car seat and sensor were replaced in a recall"

"The passenger seat sensor for the air bag system had an issue and was replaced under warranty. However, the parts were not available for well over a year."

"Factory recall for passenger side airbag sensor"

"A recall for the shoulder harness warning light. Corrected by Subaru at no cost to me."

"Factory recall????"

"The airbag warning light would come on occasionally staying on longer each time. I took it to the Subaru dealer they replaced a sensor under the front passenger seat free of charge. A few months later Subaru had a recall for this issue."

"Airbag warning light came on for passenger side."

"Passenger seat sensor was bad."

"There is a recall on the airbag sensor for the front passenger seat. It took a couple of months for Subaru to achieve a solution from the initial notification. Since then, the COVID 19 has prevented me from obtaining the recall service."

"Seat sensor on passenger side had to be replaced under recalll"

"There was a recall on the issue"

"Passenger seat sensor had to be replaced. Now there is a recall on it so we have to have it inspected."

"2017 Subaru Forester has a recall due to a faulty passenger seat airbag indicator."

"SRS Airbag sensor first went off in November and was recalled shortly after by Subaru and replaced."

"Sensor in passenger seat malfunctions, does not indicate when the seat is occupied. This causes the dash warning light to come on and I am told that this means the air bags will not function on impact."

"airbag warning light came on and car had to be towed to dealer. It took 2 weeks to get the sensors below the front passenger seat replaced."

"Passenger air bag light intermittent. Took 3 trips to the dealership to get it fixed"

"warning light for airbags and blind spot detecter"

"My passenger requires a cushion to maintain proper spine support. The cushion prevents the operation of the passenger air bags. Why have a shut off system at all on the passenger seat? Why not always ON."

"Passenger side airbag warning light came on and off."

"This problem was corrected but has reappeared intermittently. A bit frustrating having to go to the dealer for the fix (no charge of course). I guess it's either a sensor or software problem or perhaps both."

"They keep stating water on seat. I have purchased this car new and have experienced no leaks, open windows during rain, or spills. This problem has caused 3 service calls with no resolution."

"Bad passenger seat sensore"

"Passenger air bag stayed off when someone sat in the seat."

"Airbag warning light came on and stayed on for 4 days then went out"

"Airbag warning light came on. Brought to dealership, and found out the car was not driveable--the airbags had malfunctioned. Subaru had our car for over a month while they waited for new airbags to come in. They did give us a free loaner."

"Passenger seat airbag warning light indicated seat was not protected when seat was in use."

"Defective passenger seat air bag sensor, replaced by Subaru dealer under warranty"

"It was hard getting used to the adaptive cruise control. If a car is going slow in my lane I will eventually slow to that speed. It is annoying and dangerous. I would like the old speed control better."

"Problem is braking when no vehicle is in front of me but the vehicle that is exiting to the right and the braking hits hard the vehicle is off to the right, exiting and about a 100 yards or less when they brake my vehicle brakes. If this was in snow or ice I may have lost control. This has happened several times all when another vehicle is exiting on the right."

"Airbag warning light sent a dashboard message to check it. Passenger side seat needed to be replaced to see if it was the source of the problem, which it was."

"Warning system stopped working, was replaced under warranty at next service that was due soon after system stopped working."

"The Blind spot warning system started to fail intermittently, and then failed totally. It was repaired under warranty."

"Passenger seat bottom intermittently failed to communicate with vehicle and had to be replaced"

"Issue was a sensor in the passenger seat; did not recognize that someone was sitting there. Airbag light indicated that it was not engaged. Dealer found issue and Subaru provided a loaner car until new seat could be delivered with a proper sensor"

"SRS light repeatedly came on. Dealer repaired under warranty. It could have been caused by the passenger seat getting wet."

"for no apparent reason i get a warning that the SRS system is not working and that the passenger side airbag is off. it is a problem with the front passenger seat, which the dealer is replacing at no cost."

"Intermittent airbag light. Usually not illuminated."

"they had to replace the passenger air bag,which took 8 weeks for them to get.It took them 5 weeks to just get the part.Not a happy camper......."

"Rear crossing warnings and blind spot detection are related to the same sensor. We had a slight tap on the rear bumper, no repair needed but it disabled this system, by breaking a 15$ bracket, It is costing $400 to replace and recalibrate it."

"The sensor in the front passenger seat was turning the airbag system off even if an adult was sitting in the seat."

"Over 1 year ago, they were told of the problem. The dealership told me they would replace the seat that was causing the problem. Every time I called or brought the car for service they told me it was on backorder. the last time I called they did not know any thing about it."

"Passenger seat sensor was bad. Replaced under warranty."

"Passenger seat sensor malfunction.the sensor says no one in seat if you sit with your weight not far enough back."

"I had a defective passenger airbag seat sensor. Subaru gave me a new Outback loaner for 3 weeks while waiting for the part from Japan ."

"Not reliable to be safe."

"passenger seat air bag light came on at times"

"The car was bought with 8000 miles. However, within a month we noticed the airbag warning light coming on with what seemed to be no reason. Took it to the dealer/service and was told something got wet in the seat. I was not happy to be told this as there was nothing in the car that got wet and told them so. They said they tightened the connection. But it happened again and then went away, and then happened again. The car is under warrantee so the dealer/service said they ordered the part to fix it. Waited a few months and then found that there was a recall on the 2016 for this. So I called the Subaru customer service and made a complaint and they expedited the part delivery and the service. Alls well that ends well i suppose. Subaru also sent some gifts."

"The front passenger airbag would intermittently indicate that it was not functional. The fault was with the sensor that detects if someone is sitting in the seat. When we took it in, Subaru suggested that maybe we had left the windows open and the seat got rained on or that, perhaps, we had a wet dog sitting in the seat. Neither were true. They fixed it at no cost. We have had no issues since."

"Defective air bag sensor caused warning light. Was covered under warranty"

"Failed GPS sensor"

"Passenger seat airbag sensor failed and had to be replaced. Took over two months to get parts from dealer."

"Passenger side airbag occasionally shuts off while the seat is in use. The engine must be shut off and restarted to reset the airbag."

"Engine must be shut off and restarted to reset faulty airbag."

"Light came on and off. Passenger seat cushion replaced."

"The passenger airbag on and off function does not work properly and will turn off with a passenger in the seat. To reset the switch, the car ignition switch has to be turned to off."

"Passenger side Airbag malfunctioned and after numerous attempts by the dealer to fix it, they ended up replacing the passenger seat that triggered the warning system."

"Light bump on the rear bumper caused to system to fail. Cost of repair is very high at $2,000. System is very flimsy."

"Very light bump on the rear bumper caused the warning system to break. Cost of repair is extremely high at over $2,000. My sense is that it is a very flimsy setup."

"Airbag warning light came on and message on dash told me to take it directly to the dealer. Passenger side seat needed to be replaced."