Most and Least Reliable Printer Brands
CR's exclusive survey reveals wide differences in reliability—especially among inkjet printers
There’s a lot to consider when you’re shopping for a new printer. To help you make an informed choice, Consumer Reports runs each model through a battery of tests to determine how new printers will perform out of the box, covering print quality, speed, ink costs, and more.
But it’s also important to know how reliable a printer will be once you get it home.
Every year, Consumer Reports conducts surveys of our members to gather data about printer reliability and owner satisfaction. To derive our predicted reliability ratings, CR analyzes the data we collect using a statistical model to estimate how likely a particular brand and type of printer is to experience problems by the end of the fourth year of ownership. That’s about halfway through the life span that people say they expect from their printers.