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The Cherokee finally gives Jeep a small SUV for those who want the brand's trail cred, but don't want to pay Grand Cherokee prices. While it does offer a lot of workhorse capability for this class, it fails to get a lot of the day-to-day basics right. The list of flaws is long. Performance and fuel economy from the four-cylinder engine are pathetic.
Alerts
There are 9 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags.
Road Test

The Cherokee finally gives Jeep a small SUV for those who want the brand's trail cred, but don't want to pay Grand Cherokee prices. While it does offer a lot of workhorse capability for this class, it fails to get a lot of the day-to-day basics right.

The list of flaws is long. Performance and fuel economy from the four-cylinder engine are pathetic. It struggles and feels underpowered, while returning only 22 mpg overall, which makes the Cherokee one of the least fuel-efficient models in this category. The V6 is far more pleasant and is definitely the better choice, but it still isn't particularly quick. The nine-speed automatic transmission may give the Cherokee bragging rights, but it delivers rough, unrefined and ill-timed shifts. Thick roof pillars hurt visibility and the driving position is awkward. Handling is competent but dull, and the ride is jittery.

Seating
2 front, 3 rear
Drive Wheels
4WD , AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 9-speed Automatic
Engines Available
  • 2.4-liter 4 (184 hp)
  • 3.2-liter V6 (271 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2015 Jeep Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

“I will have the car in reverse to back out of some place. I will shift the car to first, but it won't engage. I'm literally sitting in traffic and the car won't move. I have to floor the accelerator and then the car will suddenly lurch forward. Although the car is an automatic, it reminds me of my former stick-shift cars, as it feels like the transmission won't engage first gear”

Anonymous, NE (2015 Jeep Cherokee Limited 3.2-L V6)

“Bangs into gear at time or hesitates to go into gear”

Anonymous, NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“It would slam into gear”

Anonymous, AZ (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

“Transmission shifting is very jerky. Have taken it in and was told it was functioning as designed. When at a complete stop and accelerating transition is very jumpy and rough”

R M., TX (2015 Jeep Cherokee Limited 3.2-L V6)

“Vehicle occasionally jerks violently when accelerating from a stopped position. The dealer adjusts the software. It stops for a while then comes back”

Chris W., CA (2015 Jeep Cherokee Latitude 3.2-L V6)

“Never fully repaired. Problem exists since soon after purchase. Service department adjusts to a different problem. But never correct”

Anonymous, MA (2015 Jeep Cherokee Limited 3.2-L V6)

“Transmission shifts in a rough, clunky fashion particularly in gears 1-4. It feels like a 3-speed auto transmission of the 1950's instead of the 9-speed computerized transmission that it actually is. Chrysler has provided 5 or more software updates, but none have really corrected the basic problem”

Ronald M., NM (2015 Jeep Cherokee Latitude 3.2-L V6)

“Transmission is not right for the car”

Anonymous, RI (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

“Doesn't downshift into first quickly enough, then lurches. Jeep is unable to fix the problem”

Anonymous, CO (2015 Jeep Cherokee Limited 3.2-L V6)

“Transmission light came on when shifting across the 2 different clutches in the right circumstances”

Anonymous, GA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“The shifting was smooth when I bought the vehicle but after approx 2,000 the shifting became very abrupt almost overnight”

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)

“Dealer said car would "learn" driving habits however it would shift at strange times. Wife said car was "possessed"”

Anonymous, WI (2015 Jeep Cherokee Limited 3.2-L V6)

“SOFTWARE UPDATES HAVE NOT TOTALLY RESOLVED THE ROUGH SHIFTING”

Anonymous, NE (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“delay in shifting down when coming to stop, causing no power when trying to accelerate from stop, delay in shifting when trying to accelerate”

Matthew L., CO (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“car seems to shift gears too often”

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)

“Jeep recalled the vehicle to an adjustment and it seems fine now”

James T., CA (2015 Jeep Cherokee Limited 3.2-L V6)

“Dealer fixed with download”

Bill L., ON (2015 Jeep Cherokee Limited 3.2-L V6)

“7500 miles. Went in for recall. After recall transmission would not downshift properly. when coming to a stop. Problem was erratic and didn't happen all the time. Returned to dealer and result was replace transmission. Still waiting. Shifting erratic”

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)
Transmission computer

“Would go into neutral 5 times and not move”

David S., PA (2015 Jeep Cherokee Limited 3.2-L V6)

“In for service twice to adjust transmission software/settings for hesitation & lurching. Problem not completely fixed after two visits”

Anonymous, CO (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“This jeep has had shifting issues from the first week. It has been in the service department 5 times in the first year for the same problem and not ever fixed. The transmission shifts erratically in 1-3 gears. Sometimes not moving when accelerating from a stop. Never shifts smoothly and the severity varies leaving me unsure how to navigate into traffic. It shifted into neutral once while driving 45 mph. This car is unsafe. Once 40 mph is achieved it is a smooth ride. I have a lemon law lawsuit”

Diane S., WI (2015 Jeep Cherokee Limited 3.2-L V6)

“repaired once, replaced once no improvement so replaced transmission”

Anonymous, AZ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

“Jeep has a computer controlled 9 speed trans. It has been at the dealers for last 3 weeks. They have not been able to fix it. Auto tech exceeds dealers ability to diagnose and repair”

Michael F., TN (2015 Jeep Cherokee Limited 3.2-L V6)

“recall”

Anonymous, MI (2015 Jeep Cherokee Limited 3.2-L V6)

“Transmission Software update recall performed during first oil change”

Michael M., FL (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

“Transmission not shifting properly so dealer had to replace the transmission module. Had loaner car for three days”

Anonymous, TX (2015 Jeep Cherokee Limited 3.2-L V6)

“SOFTWARE UPDATES HAVE NOT TOTALLY RESOLVED THE ROUGH SHIFTING”

Anonymous, NE (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“Warranty recall required updating transmission software. Now it is sluggish and hesitates when down shifting. Dealership is researching solutions :-(”

David C., NC (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“shakes in 2nd gear”

Michael M., CT (2015 Jeep Cherokee Limited 3.2-L V6)

“Odd shifting when going in reverse on start-up and occassionally on the highway. Took it in and there was a recall for a reprogramming”

Darrin C., NY (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

“Service Transmission light came on with less than a week on the vehicle. Transmission Control Module had to be replaced. Seems to be fine now”

Walter M., TX (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“Dealer calibration done due to manufacturer recall”

Anonymous, ID (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Transmission leaks

“Transmission was leaking. The dealer successfully repaired it”

Chris W., CA (2015 Jeep Cherokee Latitude 3.2-L V6)
Transmission sensor or solenoid

“They (engineers) finally came up with some software to solve the problem”

David S., PA (2015 Jeep Cherokee Limited 3.2-L V6)

“A heat sensor "went" at @7500 miles. The entire transmission had to be replaced. More problems have followed. Chrysler has been a nightmare to contact and to have them call you back. This is the only way a customer has to communicate”

SUSn S., VT (2015 Jeep Cherokee Limited 3.2-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“This is associated with the screen issues”

Anonymous, IA (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

“The backup camera has been replaced once due to awful image quality especially at night. The replacement is no better. The 2011 Taurus we have is 100x better”

Kevin P., PA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“FROM PURCHASE, BACKUP SENSOR WOULD FAIL AND LOCK ALARM. WOULD HAVE TO SHUT DOWN CAR AND LET RESET BEFORE COULD DRIVE AGAIN. FINALLY HAD ENTIRE REAR SENSOR ARRAY REPLACED. ISSUE STILL EXISTS BUT LESS FREQUENTLY. VERY DISTRACTING WHILE DRIVING”

David S., NJ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)
Display screen goes blank

“Initially, screen was going gray but would come back after restarting the car. Finally (app. 3 days later) the screen went black”

Michael M., MN (2015 Jeep Cherokee Limited 3.2-L V6)

“No touch screen controlls”

Anonymous, NL (2015 Jeep Cherokee Sport 3.2-L V6)
In-dash navigation system (GPS)

“The navigation system consistently provides inaccurate information; sending us into the wrong lanes when approaching an exit or sending us in the wrong direction. My Garmin Nuvi that is several years old still provides better directions”

John C., PA (2015 Jeep Cherokee Limited 3.2-L V6)

“System does not allow you to change destination while you are driving. You are required to stop and put the ?? in park to change”

Ron B., IA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“Updated information is unavailable. New roads are not show and freeway improvements are not updated”

Bill E., AZ (2015 Jeep Cherokee Latitude 3.2-L V6)

“Giving wrong info. Lost. Unable to connect”

Anonymous, GA (2015 Jeep Cherokee Limited 3.2-L V6)

“GPS components failed, causing the system to direct the driver to non-existent roads and turns. After almost eight months, the dealer replaced the entire UConnect hardware”

Thomas M., MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“NUMEROUS TIMES THE NAV WOULD NOT ALLOW ME TO PUT IN THE CORRECT OR INTENDED STREET NUMBER - IT WOULD LOCK OUT THE DIGITS I WAS TRYING TO ENTER”

David S., NJ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

“Maps are trash, waiting for new maps”

Roger H., KS (2015 Jeep Cherokee Latitude 3.2-L V6)

“The driver assist does not work in the snow”

Anonymous, CO (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“Dealer installed an upgrade”

James G., IL (2015 Jeep Cherokee Limited 3.2-L V6)
Phone pairing (e.g., Bluetooth)

“Even after updating the system at a Chrysler dealer, we still receive messages the "There are no phones connected" message. Additionally, calls are frequently dropped in areas in which we are seeing 4 bars. Terrible system!!!”

John C., PA (2015 Jeep Cherokee Limited 3.2-L V6)
Radio

“There is no "off" button for the radio/sound system. You can mute it when you are in the car, but when you turn the car off, it "forgets" the mute, so that when you get back in the car, the sound system is on. The only way to not have the sound system playing when you get in the car is to turn the volume to zero”

Anonymous, NE (2015 Jeep Cherokee Limited 3.2-L V6)

“Doesn't always clearly tune in local stations. Also the passenger window won't go up and down”

Virginia T., TX (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

“Multifunction radio system antenna developed intermittent static discharge”

Anonymous, NC (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“static on the radio in some locations but not all the time”

Anonymous, IA (2015 Jeep Cherokee Limited 3.2-L V6)

“Satellite radio (Sirius) plays only intermitently”

Anonymous, VT (2015 Jeep Cherokee Latitude 3.2-L V6)

“Sirius radio does not work...replaced original radio for that reason...replacement radio only gives intermitant signal...all other aspects of the radio work well”

Tom M., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“Voice texting constantly going out”

Anonymous, NV (2015 Jeep Cherokee Limited 3.2-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

“no power when you step on gas”

Donald L., PA (2015 Jeep Cherokee Latitude 3.2-L V6)

“Early model year transmission was replaced with a new transmission”

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)

“The transmission was replaced between 10,000 and 12,000 miles. It was covered by warranty”

Anonymous, IN (2015 Jeep Cherokee Limited 3.2-L V6)

“Needed completely new transmission and PTU (took over a month, all under warranty)”

Anonymous, MI (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“engine revs too high on downshift. stumbles starting from dead start”

Anonymous, AZ (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

“Transmission failed; replaced under warranty”

Anonymous, CA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“ml light came on - took to dealer. They installed a new transmission, because the one I had could not be fixed”

Anonymous, PA (2015 Jeep Cherokee Limited 3.2-L V6)

“On the 3rd trip for the transmission not shifting smoothly or the Service Transmission light coming on they replaced the entire transmission”

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)

“A month later after replacement got another error that AWD was temporarily unavailable. No problems were identified. Then a tire sensor went bad and then a part had to be replaced in my front left axle <10000 miles. Fixed but still vibrating issues”

SUSn S., VT (2015 Jeep Cherokee Limited 3.2-L V6)

“recall service resulted in transmission replacement”

Anonymous, MN (2015 Jeep Cherokee Latitude 3.2-L V6)

“locked-up - had to be towed in”

Anonymous, CA (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

“Replaced transmission. Car lurched forward after being placed into park. Shifted poorly after transmission software update. Overall rough shifting”

Anonymous, WI (2015 Jeep Cherokee Limited 3.2-L V6)

“Had 650 miles on it and it had complete failure of the transmission. In service department for three weeks until Chrysler sent new one”

Anonymous, TX (2015 Jeep Cherokee Limited 3.2-L V6)

“REPLACED AT 2,300 MILES. DRIVEN ROUGH EVER SINCE. TRANSMISSION SOFTWARE IS JUST AWFUL. SHIFTS ALL THE TIME AND CHANGES IN THE FIRST 4 GEARS IS FELT MOST TIMES. NOT SMOOTH AT ALL”

Carrow F., NC (2015 Jeep Cherokee Latitude 3.2-L V6)

“Recall notice indicated I return for inspection”

Michael M., CA (2015 Jeep Cherokee Latitude 3.2-L V6)

“A part failed within the transmission that resulted in a complete failure necessitating replacement”

Arthur A., GA (2015 Jeep Cherokee Limited 3.2-L V6)

“My transmission had to be replaced because of overheating. When I got it back, 22 days later, the transmission computer didn't work properly! This took another 3 days to replace!”

Anonymous, AZ (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“The new cherokees appear to have a transmission that shipped from the factory with defects”

Anonymous, CA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“Transmission had to be changed at 2000 miles, and rear differential makes a whistling noise”

John G., NY (2015 Jeep Cherokee Latitude 3.2-L V6)

“New Jeep required a transmission replacement after 2,000 miles. Is my impression, after talking with other owners, that this problem is widespread. apaert from this problem, car has been WONDERFUL”

Anonymous, MD (2015 Jeep Cherokee Limited 3.2-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“Sunroof leaks”

Anonymous, NY (2015 Jeep Cherokee Limited 3.2-L V6)
Squeaks or rattles

“It has a rattling noise adjacent to sunroof Cannot see it or feel something loose”

Benjamin T., IN (2015 Jeep Cherokee Limited 3.2-L V6)

“The back seat squeaked. Jeep indicated there was a kit to fix it”

Anonymous, IL (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

“Had a squeak somewhere in the back seat area. Took 3 attempts to fix it. It was a loose bolt from the from the front seat”

Diane S., WI (2015 Jeep Cherokee Limited 3.2-L V6)

“Rattles in dashboard, Squeaks in rear compartment”

Anonymous, NY (2015 Jeep Cherokee Limited 3.2-L V6)

“Ticking noise in dash on rough road surfaces. Hatch Motors (Show Low, AZ) did GREAT job in finding and eliminating noise”

David B., AZ (2015 Jeep Cherokee Limited 3.2-L V6)

“back seat was never lubricated at the factory. drove us crazy! dealership had to keep the vehicle overnight TWICE so far to fix the problem, because they did not fully take things apart the first time to lubricate the seat hinges. Not happy with that”

Anonymous, CA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“rear seats squeak regularly, have had dealer look at these twice in order to attempt to remediate”

Anonymous, IL (2015 Jeep Cherokee Limited 3.2-L V6)

“Annoying loose-fit or rattle inside the cabin, in the dash area. Also, front suspension seems 'loose' and not tight and sure-feeling, like a sloppy worn-out shock hitting bottom over the smallest bumps. The rattle is not timed with bumps, but movem”

Matthew S., NH (2015 Jeep Cherokee Limited 3.2-L V6)

“Back seats seem to "chirp" when hitting a bump in the road. Jeep service seems to have corrected the problem recently”

Anonymous, NJ (2015 Jeep Cherokee Limited 3.2-L V6)

“Rear seat started squeaking on bumps at 1000 miles. Dealer repaired at no cost. Sunroof started rattling at 2000 miles. Haven't had time to have it repaired yet”

Anonymous, VA (2015 Jeep Cherokee Limited 3.2-L V6)

“Very noisey wind and engine sounds it is mot a quiet auto”

Anonymous, RI (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

“They were not good at night”

Ken F., AK (2015 Jeep Cherokee Latitude 3.2-L V6)

“I love everything about this jeep except the terrible headlights that are not much better than two candles. I had to pay a great deal of money for a aftermarket special headlights and have them professionally installed so they wouldn't interact with the computer system. Everything else is good but the headlights are very bad”

Anonymous, WI (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Horn

“Very hard to use it”

Ken F., AK (2015 Jeep Cherokee Latitude 3.2-L V6)
Keyless entry

“The remote fob was working only sporadically. I took it in for repair....ended up having to pay over $400 for repair of the "receiving electronics" within the vehicle”

Nelson M., MI (2015 Jeep Cherokee Limited 3.2-L V6)

“Rear Hatch assembly issues”

Steven G., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Tire pressure monitor

“During cold season, this is unreliable”

Steven G., NY (2015 Jeep Cherokee Trailhawk 3.2-L V6)
Body control module

“TCM & PCM update Running light didn't work needed a new control module Back up camera didn't work right another module needed”

Anonymous, MI (2015 Jeep Cherokee Latitude 3.2-L V6)
Warning lights

“Drive Side Seat Belt Sensor fails intermittently. Two dealers have not been able to fix the problem”

Michael M., FL (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

“Loud whining sound was coming from the drivetrain. The local Jeep dealership determined that the issue was a faulty driveshaft and that it needed to be replaced”

Anonymous, MA (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

“After only 22,000 miles, the driveshaft needed to be replaced”

Anonymous, MA (2015 Jeep Cherokee Limited 3.2-L V6)

“Vibration occurs when making a right turn at low speed and accelerating. Feels like a u-joint or drive shaft distortion, yet dealer says it is normal for AWD”

Ronald M., NM (2015 Jeep Cherokee Latitude 3.2-L V6)

“Vehicle has slight "quiver" when accelerated from complete stop. Mechanic has attempted to fix without improvement. Happens less than 50% of time”

Kevin K., WI (2015 Jeep Cherokee Limited 3.2-L V6)
Electrical failure

“My jeep has a stop start feature, that has been in the shop 8 days so far this month. The stop start feature stopped working and the computer say waiting for battery to charge. Many parts replaced still not working and still in shop this is the 5th day on second trip”

Anonymous, MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“Kept jumping out of gear. Problems with new 9 speed transmission. In the dealership for over a month until finally fixed”

Anonymous, IN (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)
4WD/AWD components

“After experiencing a "thunk" sound, I took the Jeep Cherolee Trailhawk to the dealer the next morning. The dealer discovered "some missing bolts." When they were about to install the new bolts, they discovered even more missing bolts. (This just happened and should be ready this week.)”

Thomas M., MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

“On one occasion when the vehicle was started, numerous warning and malfunction indicators began flashing on the display screen. At the same time, the shift lever locked and could not be put into reverse. After shutting off the engine and restarting it I was able to get the car moving, but the steering was stiff and the throttle response was abnormal”

Anonymous, MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

“It just stopped working when we were driving very scary”

Frank C., PA (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl)

“In August 2016, I took the car to the dealership because the steering and transmission did not work properly...very rough. They had to order Elena tropic parts and I did not receive the car back until late October...2 months”

Richard B., SC (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

“Rough idle causing internal vibration. Auto shut down od engine at stop annoying”

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)
Engine knock or ping

“Bolt was dropped into engine at factory when being built... Made the engine freeze up. They had to pull it”

Anonymous, NV (2015 Jeep Cherokee Latitude 3.2-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

“leak, covered under warrenty - fixed”

Anonymous, SD (2015 Jeep Cherokee Limited 3.2-L V6)

“Had to have the engine replaced at 6000 miles due to cracked cylinder head. Faulty aluminum? Car was hesitating at acceleration”

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)
Engine rebuild or replacement

“Car was under warranty. Was provided a rental for a month while the dealership got permission to replace engine. Dealership working with me is excellent. Very disappointed in jeep. Lost confidence in brand, but has is American-made mostly. never had this problem with a car before”

Anonymous, FL (2015 Jeep Cherokee Limited 3.2-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

“Bascially, the system provides either cold air or very hot air...no nuance whatsoever”

Nelson M., MI (2015 Jeep Cherokee Limited 3.2-L V6)

“Interior temperature not maintained at a comfortable level. A/C too slow to engage. Exterior thermometer too slow to register changes in temperature”

Anonymous, MA (2015 Jeep Cherokee Trailhawk 3.2-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Tailgate, hatch or trunk

“The tailgate would not open electronically”

Brad S., CA (2015 Jeep Cherokee Latitude 3.2-L V6)
Doors or sliding doors

“Door handle broke off at 1000 miles. Plastic parts failed”

Chris D., CA (2015 Jeep Cherokee Latitude 3.2-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

“After steering was fixed 4 wheel alignment needed”

Haywood E., PA (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)
Steering linkage (includes rack and pinion)

“The problem was the bar was bent and needed to be replaced”

Haywood E., PA (2015 Jeep Cherokee Limited 2.4-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

“Within the first few hundred miles I noticed a serious vibration and shuttering when the brakes were applied at about 60 mph. Service dept. replaced the front rotors and later the rear rotors. Vehicle also had a problem with engine (rpm) surge”

Anonymous, NJ (2015 Jeep Cherokee Latitude 3.2-L V6)

“noisy”

Lawrence S., MN (2015 Jeep Cherokee Latitude 3.2-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Starter

“long term wear a concern with restart at every intersection”

Anonymous, CA (2015 Jeep Cherokee Limited 3.2-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

“The system is unresponsive at start-up about 50% of the time. Often, I reset it; but when unresponsive, both the touchscreen and the hard knobs do not affect music selection or volume unless reset”

Matthew S., NH (2015 Jeep Cherokee Limited 3.2-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Thermostat

“The thermostat had to be replaced after 8,000 miles. It went bad”

Anonymous, IL (2015 Jeep Cherokee Sport 2.4-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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